Last Updated: August 4, 2022 (Refresh Now)
Moen 7594SRS Arbor One Handle Pulldown Kitchen Faucet Featuring Power Boost and Reflex Spot Resist Stainless
Last Updated: August 4, 2022 (Refresh Now)
7.3
SCORE
/10
Total Reviews
1000
Old Reviews
351
Unverified
73
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Review Analysis - 576 recent, verified reviews
Detailed Mode
Usage
178installation, faucet, install, installed, easy
+82%
-18%
" ... Easy to fix but did make a watery mess. ... "
" ... Had it installed by a handyman. ... Had to get different connectors to fit what was installed in the home, otherwise was a simple install. ... "
" ... I installed it myself (I dont have a plumbing background) with the easy to follow instructions . ... "
" ... It was easy to install (and I'm not handy). ... "
" ... Easy to use, retracts easily and fully. ... "
" ... it's easy to install work's like champ great buy ... "
" ... Immediately could tell it was better constructed and easier to use. ... Easy to install and set the length of pull for the sprayer. ... "
" ... Installation is easy and straightforward. ... "
Body
113faucet, handle, sink, flow, pressure
+45%
-55%
" ... water pressure awful when you use manually ... "
" ... This broke after 4 years the head came off and it starting leaking from the top of head few months back. ... "
" ... Great faucet, but handle came loose after normal use for only 2 months! ... "
" ... I’ve since found that it does the opposite: The sensors only active full water pressure and the arch of the faucet is rather small, so it sits lower and back further than our previous faucet. ... "
" ... The water sits in the head and drips constantly after each use. ... "
" ... The only negative is there are so many plastic parts. ... "
" ... When placed back in, there is no grip, and once you turn the water on again . ... "
" ... So far a MONTH IN AND NO WATER IN MY KITCHEN ... "
Reliability
81faucet, stopped working, moen, batteries, randomly
+31%
-69%
" ... No acknowledgement that their expensive faucet was faulty. ... "
" ... Then it would turn on and off randomly. ... For $400, it should have lasted more than two years. ... "
" ... However, within two months it became extremely loose and the retractable feature non-functional. ... "
" ... for 13 months. ... Then it started working intermittently. ... Then it stopped working . ... after 15 months. ... "
" ... We did not notice it fall just one day it started working intermittently. ... "
" ... After having faucet for 2 months, it failed on both sensors and wouldn’t work anymore so had to manually turn on faucet and now it occasionally turns itself on/off without reason or doesn’t turn off at all!! ... "
" ... Nice idea, but not working well for us. ... "
" ... The faucet stopped working properly less than 1 year after installation. ... It would turn on randomly and run non stop. ... "
Design
59faucet, look, design, beautiful, kitchen
+93%
-7%
" ... The faucet looks and works great. ... The faucet looks very nice. ... "
" ... It looks great in my kitchen. ... "
" ... I love the look and the functionality of this kitchen faucet. ... "
" ... The faucet looks great. ... "
" ... Looks really nice too! ... "
" ... Love the look, and the ease of using!!! ... "
" ... Like brushed finish. ... Shape and size very attractive. ... "
" ... This one looks so much nicer and it stays put. ... "
Marketplace
43amazon, moen, replace, replacement, returned
+35%
-65%
" ... The handle is defective! ... However, there are other consumers right here on Amazon that have complained of the exact problem! ... "
" ... I had to have it replaced. ... Moen would not give me a refund and said they would only send replacement parts that might take 2 or more weeks to arrive. ... Very disappointed in the product and the company. ... I will not buy a Moen product again. ... "
" ... I am returning it and need a refund. ... "
" ... Regardless If your product looks sketchy when unpacking just return it! ... "
" ... I am returning it to you because it has NEVER functioned since I had it installed. ... "
" ... Thanks but no thanks Moen. ... "
" ... I'm ready to return it. ... "
" ... Unacceptable - now I need to replace it. ... "
Battery
40battery, faucet, months, charge, battery pack
+48%
-53%
" ... I have replaced the batteries in the power pack twice. ... "
" ... However, in this instance, when the faucet stopped working, we first tested the battery. ... "
" ... This was replaced at no charge. ... "
" ... Then the first set of batteries ran out in two week. ... This is a very expensive item plus tons of batteries (I bought good batteries not cheap ones). ... "
" ... So when your (6) batteries die, your water stops flowing!!! ... "
" ... I bought this set in November 2020, after 10 months of use the battery pack seems to be broken. ... So we changed the batteries. ... We did this three times and new batteries seems to work for only a week. ... "
" ... Spoke with Amazon and they would take it as a return however charge me a restocking free of 60$ or so since it was after the return window. ... "
" ... if the battery goes out for the sensor guess what your faucet wont work. ... "
Cleaning
37spray, sink, sprayer, plumber, hose
+78%
-22%
" ... I love the quick change from pour to spray as well as the super pressure button for tougher jobs ... "
" ... The "power boost" button is a really nice function to be able to spray at dishes with a harder force when cleaning, I just wish there was a way to disengage this button, without turning off the water entirely. ... "
" ... Second, it replaces the multiple sprayer, multiple valve and swivel only faucet that has been over the sink for 20 years. ... "
" ... Easy to install- good water pressure from the spray- looks nice- clean lines ... "
" ... It is a soft, matte black and wipes down easily. ... "
" ... So nice when my hands are dirty while cooking to not have to touch anything! ... Love the black matte color too, easy to keep clean, especially since you don’t have to touch anything! ... "
" ... The faucet has a long reach all the way to the bottom of the sink which makes it easy for rinsing out the sink. ... "
" ... Love the 'power spray', which really cleans but would soak my kitchen with backsplash if it was on all the time. ... "
Comfort
34hand, faucet, hands free, wave, spray
+59%
-41%
" ... It is so easy to simply wave my hand and then wash without touching the handle with messy hands. ... "
" ... Love the hands free. ... "
" ... I like the hand free features although like most people have said that for the price of this faucet, why could they not include the AC adapter for power along with the battery pack. ... "
" ... Great to use with hands free. ... "
" ... Was a little leery about buying hands free but it works great. ... "
" ... I love the hand free feature. ... "
" ... Works great with the flash of a hand. ... "
" ... I never knew how much I would like the hands free feature. ... "
Price
31waste of money, money, faucet, paid, cost
+52%
-48%
" ... I thought the price for this Moen model was excellent. ... "
" ... Best Bang for the buck ... "
" ... If your husband is balking at the price like I was, tell him it is worth it. ... "
" ... Worth every penny we paid for it. ... "
" ... It was expensive for sure but quality seems great and convenience factor is the best. ... "
" ... Comes at a premium price! ... "
" ... Great product great value ... "
" ... you would expect something at this price have a better solution. ... I am actually taking this out now and putting in one I bought for a quarter the price which is far nicer. ... "
Size
25sink, handle, loose, hose, tighten
+44%
-56%
" ... It looked like items had fallen out, put back in, and package closed but. ... "
" ... The only thing that holds the head in is the weight attached to the hose pulling down on it under the sink so it doesn’t always sit flat. ... it is an Asian made one which actually has magnets that hold the head in the fixture. ... "
" ... I thought it had a magnetic docking station, so little disappointed there as facet head not seated tight. ... "
" ... Given the large sample size and positive reviews, I must say I am very disappointed. ... "
" ... The handle is so loose it does not hold its place and slides to cold, and recently there are times when it does not turn on. ... "
" ... After 4 years the hose to the sprayer head started leaking where the weight attaches. ... We did not notice it fall just one day it started working intermittently. ... "
" ... It's too small for 3/8 and too big for 1/4. ... "
" ... Our pull down hose sprung a leak after 6 years of use. ... "
Marketplace / Returns
23replace, replacement, returned, refund, return window
+13%
-87%
" ... Spoke with Amazon and they would take it as a return however charge me a restocking free of 60$ or so since it was after the return window. ... Ridiculous I am out all this money and Amazon’s response is you are out of the return time- again had I not had delays this would have been installed 3 months ago and I would have been able to get my money back and it not be wasted. ... "
" ... Unacceptable - now I need to replace it. ... "
" ... Sadly we missed the deadline to return it. ... "
" ... Regardless If your product looks sketchy when unpacking just return it! ... "
" ... Wish I could return it. ... "
" ... We will try to get a new to replace it for free, but not sure if it is beyond free replacement. ... I am hoping they replace or fix the one we have. ... "
" ... this turns on to much I like to return it ... "
" ... I am returning it to you because it has NEVER functioned since I had it installed. ... "
Connectivity
23ac adapter, wifi, moen, adapter, power
+61%
-39%
" ... I just ordered an ac adapter ... "
" ... I also bought the overpriced AC adapter kit which is working fine as well. ... "
" ... I added an outlet when I was renovating my kitchen so luckily I can use the power adapter, I just don’t want to pay for it. ... "
" ... I connected it to wifi, and control from the phone is great. ... I integrates it with Alexa, works well but there was a learning curve for me. ... You have to say, “Alexa, ask Moen to . ... "
" ... I love the convenience of turning on the faucet with just a wave of my hand or using Alexa. ... "
" ... Anyway with the AC adapter the unit has worked well. ... "
" ... It's totally worth the buy, but just get the AC adapter. ... "
" ... Must have echo or google device within close range. ... "
Marketplace / Marketplace
22moen, works as advertised, policy, emailed, discount
+50%
-50%
" ... After 3 days I have not yet heard back from Moen Seller to rectify this situation. ... "
" ... I reached out to Moen first to give them the chance to respond and they did not. ... "
" ... bit delayed as it was out-of-stock in the warehouse . ... "
" ... However, there are other consumers right here on Amazon that have complained of the exact problem! ... "
" ... NOTE: California will not allow this to be shipped in by Amazon. ... "
" ... Thanks but no thanks Moen. ... "
" ... Also the pictures are severely misrepresenting. ... "
" ... Very disappointed in the product and the company. ... I will not buy a Moen product again. ... "
Features
21features, faucet, touchless feature, flow, sink
+81%
-19%
" ... It functions well and optional touch vs manual operation is useful. ... "
" ... Easy to install, nice features. ... "
" ... We needed a replacement with these features and the price on this was as good as it gets. ... "
" ... We are injoying the features of this faucet although we must say we are still learning. ... "
" ... The automated measurements, auto turn off and temperature setting are amazing. ... "
" ... I can see many germs being avoided from this feature. ... "
" ... You will wonder how you ever lived without these features. ... "
" ... Touchless feature works great, not overly sensitive. ... Pull down feature easy to operate and retracts. ... "
Software
16alexa, moen, faucet, google, smart
+56%
-44%
" ... However I bought this one as it advertised that it works with Alexa. ... "
" ... Also must start with "Alexa tell Moen" which make the commands longer. ... "
" ... I love the convenience of turning on the faucet with just a wave of my hand or using Alexa. ... "
" ... If any changes will update. ... "
" ... Ran through the app setup which was very easy to follow. ... "
" ... The app works fine. ... The Alexa integration works fine. ... "
" ... I integrates it with Alexa, works well but there was a learning curve for me. ... You have to say, “Alexa, ask Moen to . ... "
Touch
11less, faucet, get, touch less feature, operation
+91%
-9%
" ... The best feature is the touch less operation! ... "
" ... You get used to using the touch less pretty quick. ... "
" ... I had an older Moen touch faucet. ... "
" ... Not sure I would like the touch less feature. ... "
" ... Works perfectly without touch. ... "
" ... Love the look and the fact that it’s touch less. ... "
" ... No need to touch the handle . ... "
" ... Get the touch faucet . ... I loved my touch. ... "
Food
10hands, specific, mixing, kitchen, faucet
+90%
-10%
" ... It makes your life so much easier especially you cook often. ... "
" ... Great for anyone who cooks and gets hands dirty or children. ... "
" ... This is great when you are cooking and get your hands dirty after mixing a salad or frying chicken. ... "
" ... I cook breakfast lunch and dinner for 5 of us most days. ... I bake lots of bread and being able to ask for a specific amount to be dispensed at a specific temp is so helpful! ... "
" ... I love doing it when we need to fill specific amounts of water for baking. ... "
" ... We normally cook quite a bit, and it was time to replace our old kitchen faucet. ... "
" ... We love using it daily since I cook, etc. ... "
" ... Every cook should have this in their kitchen. ... "
Calling
9call, voice control, moen, voice, schedule a call
+33%
-67%
" ... The later in the day you call they only give you the option to discontinue the call or do a call back usually 2 to 3 days out. ... "
" ... I have tried to call Moen to no avail. ... What you get is an automated response saying they are experiencing a high call volume, and the only two options are to schedule a call back or hang up. ... "
" ... I couldn’t get a call back for 4-5 days. ... "
" ... Our Model: 7594EVSRS Arbor (with Voice Control and MotionSense) ... Activating the Voice Control was awkward. ... "
" ... Still no call and no tool. ... "
" ... Please, I repeat, do not buy this key, moen's customer service is filth, they do not answer calls and all they do is answer a couple of emails without solving the malfunction of their products. ... "
Battery / Charging
9battery, batteries, power supply, power, adapter
+44%
-56%
" ... Spoke with Amazon and they would take it as a return however charge me a restocking free of 60$ or so since it was after the return window. ... "
" ... The incredibly poor design controller doesn’t even provide the ability to provide an external power supply so you have to rely on changing batteries. ... "
" ... This was replaced at no charge. ... "
" ... We will NOT ask for another new faucet because we refuse to pay for a third $240 plumber charge. ... "
" ... but no charge. ... "
Marketplace / Delivery
7box, product, order, opening, open
+71%
-29%
" ... Faucet was packaged well, next day delivered (Wow! ... "
" ... Fast shipping by Moen. ... "
" ... Amazon delivery was excellent. ... Opening the box, everything was in order. ... "
" ... Removing the old was super easy then I opened the box for this and said wtf . ... "
Cable
7sink, faucet, data cable, plug, made
+43%
-57%
" ... This time I inspected it myself and immediately saw that a wire was snipped, rendering it unusable. ... "
" ... The sink has a faulty wire which we couldn't have known until after the plumber installed the sink. ... "
" ... Made sure to push data cable as far as it would go. ... "
" ... After 5 years the "manifold" that attaches under the faucet fell down and broke the data cable that goes up into the faucet. ... "
Performance
6smooth, reset, operation, job, easy to use
+50%
-50%
" ... We have to sometimes unplug it. ... "
" ... Did the reset dance a few times. ... "
Marketplace / Product As Described
6works, picture, described, advertised
+83%
-17%
" ... The faucet works as advertised. ... "
" ... Worked as advertised. ... "
" ... Works as described ... "
" ... Works as advertised! ... "
" ... See close-up picture. ... "
Marketplace / Defective Delivery
6box, product, new, item, defective
+33%
-67%
" ... We purchased this product, installed it, only to find the electrical box was broken. ... "
" ... Moen could not provide a replacement to the electronics under the sink that they admitted were defective. ... "
" ... The handle is defective! ... "
" ... Seems to be a faulty control box. ... "
Color
6color, one, nice, bronze
+83%
-17%
" ... Nice color, good quality ... "
" ... The color is perfect. ... "
" ... I love the color. ... "
" ... Love the color too. ... "
Wash
4hands, wash, touching, kitchen faucet, water
+100%
" ... I appreciate washing hands easier without touching the handle. ... "
" ... Having the ability to wash nasty floury hands without dirtying the handle was perfect. ... "
" ... I can easily wash my hands without touching anything. ... "
" ... With more meals at home, more hand washing and more counter cleaning this faucet has been excellent. ... "
Sound
4sound, like, also
+25%
-75%
" ... Listen to the other reviewers and don’t purchase this product. ... "
" ... 4: I have been in another room and heard the faucet randomly turn on (no animals or anything else in the house to trigger it). ... "
" ... I'd not buy another of these even if they put LED lights on it and it played music!! ... "
Cooling
4water, hot, water flow, warm, temp
+50%
-50%
" ... Thus, if you want warm water it will slowly pivot to cold right while your using it. ... "
" ... Even when we set it to cold, it'll get hot and we have to put it to hot and back to cold to get cold ... "
Lagging
3reset
-100%
" ... We have to sometimes unplug it. ... "
" ... Did the reset dance a few times. ... "
Dry
3water, wash, spray, sensor, flow
+67%
-33%
" ... I was concerned the same would happen when drying around base of this faucet, (next to sensor), however, hand is actually below sensor (so it doesn't activate), and as long as wrist/forearm is out of sensor range it won't inadvertently turn on. ... "
" ... Love the fact that the countertop behind the faucet stays dry! ... "
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