Last Updated: April 18, 2019 (Refresh Now)
Microsoft Surface Dock PD9 00003
Last Updated: April 18, 2019 (Refresh Now)
7.7
SCORE
/10
Total Reviews
999
Old Reviews
414
Unverified
55
Spam Test
PASS
4
NUMBER OF USB PORTS
Yes
USB
Review Analysis - 530 recent, verified reviews
Detailed Mode
Ports
149surface, monitors, ports, usb ports, display port
+64%
-36%
" ... The two display ports work with HDMI fine (with an adapter), and the USB ports are fast and reliable It is very nice being able to connect the surface to this dock so easily. ... "
" ... I used a Pro 3 dock previously and now use the latest Surface dock. ... Works perfectly with my touchscreen monitor so just connects via USB 3.0 cable. ... "
" ... works extremely well, everything is connected just through the charging port on the surface book. ... "
" ... I am using the dock with a Surface Book 2 (13.5”, I5, 8gb) with a Dell U2412M (1920 x 1200) monitor via DisplayPort. ... "
" ... Just plug and works. ... "
" ... Once I worked out the cables for my two monitors and printer, works very good.i life it better than the original slide in dock. ... "
" ... The good thing is that you can simply unplug the dock from the Surface and plug it back in. ... "
" ... I can seamlessly leave my soundbar, 2 monitors, wireless keyboard/mouse, and Lan line connected to the hub. ... The 2 front usb ports also are great for plugging in a flash drive or my smartwatch. ... "
Device Compatibility
97surface, microsoft, monitors, monitor, surface pro
+70%
-30%
" ... If you connect your surface to external monitors this is great. ... I have 2 large monitors and multiple USB devices and it works great. ... "
" ... There is a utility from Microsoft to run on your computer while it is connected to this dock. ... "
" ... in reguards to using my laptop that is. ... "
" ... Everything connects without a problem. ... I use this for my MS Surface Laptop with: ... Everything works instantaneously when I connect my Laptop, so no complaints here! ... "
" ... Computers from the early 2000’s. ... "
" ... When you reconnect the dock after you lock the screen or it locks on its own, the monitors have to re-initialize 10% of the time. ... "
" ... It was more expensive when I bought the laptop, and I was able to get a refurbished one now, but it's incredibly convenient to be able to dock and undock so easily. ... "
" ... I am able to work from home once or twice a week and I have two monitors which means I have to have something that uses two mini display ports and this dock is a beast. ... It's so versatile and can be used as a normal tablet/laptop/PC now that I have this dock. ... This really is a must have device if you want to use more than one monitor for your home setup. ... Look at my photo's and you'll see that all my monitors are connected via the Surface Dock. ... Without the Surface Dock, I can only connect one monitor to it via mini display port and the other monitor has to be connected via usb to hdmi and those are too many cables for me sticking out of the SP so that I can use two monitors. ... No dongles needed and I'm happy with that bc I don't have to keep track of which dongle goes to which device. ... "
Product Reliability
53working, surface, months, year, stopped working
+42%
-58%
" ... The first unit was totally defective. ... "
" ... Dock quit working after 60 days. ... "
" ... Have had this for about 3 months. ... "
" ... After having 5 units, and a month or so of use all of our users experience the exact same issues. ... "
" ... It was only dropping a couple times a day. ... Now its dropping a few times an hour. ... Microsoft would not ship me a replacement without sending mine back first which would take up to two weeks. ... "
" ... It appears I will have to attempt to fix with updates and then try to reset the unit before I can send it back for warranty. ... "
" ... And my last one failed. ... "
" ... It has been less than 4 months and this device has stopped working. ... "
Charging
36charge, surface, dock, charging, port
+72%
-28%
" ... I keep this at home and take my charger with me. ... "
" ... It connects/charges through the charging port on my SurfacePro4. ... "
" ... It works smoothly both charging and data transfer. ... "
" ... The charger that comes with the Surface Book 2 is 102w? ... "
" ... There is no lag or ghosting of imputs and it charges devices rather quickly. ... "
" ... With the Surface Dock, not only does it keep your SP charged up and it allows you to connect 4 USB devices, has 2 mini display ports, and an ethernet port. ... It charges your tablet and it uses anything else that you have connected to the Surface Dock. ... "
" ... Very good product for it price and the best part is, you are already using the space on you surface laptop to charge. ... "
" ... But I really wanted to charge everything off this dock. ... "
Size
30desk, dock, surface, weighs, travel
+70%
-30%
" ... It works, my husband does a double monitor so its nice and compact and doesn’t take up much space. ... "
" ... super convenient to have. ... "
" ... Very convenient dock, I think it's a better option than the snap-in kind. ... "
" ... Its very useful for using my surface at my desk. ... "
" ... Now i have a neat desk. ... "
" ... Heavy and stable on the table. ... "
" ... I have this dock in my office so I can keep the charger at home for when I travel. ... I only commute with the SB2 in my bag making it very practical and light ... "
" ... lightweight and easy to use. ... "
Cables
28dock, cables, surface, cord, connector
+68%
-32%
" ... I have verify the cable and the display, they seems working OK without the Dock. ... "
" ... Just connect its power cord and you're done. ... Hooked up all the cables and it just worked. ... "
" ... (I bought two made by Cable Matters, and they work great.) ... "
" ... Works awesome for having everything in a single cable. ... "
" ... The dock is terrific, but be sure to pay close attention to the new connector ports as you order cables! ... "
" ... Occasionally I use it for plugging in a charging cord for my iPhone and iPad and to synch with iTunes. ... "
" ... The ease of magnetically connecting the one power/multi-function cable to my Surface makes transitioning from work to home effortless. ... Makes cable management neat and easy. ... "
" ... I can position it anywhere as there is sufficient cable to properly connect to my Surface Pro 3. ... "
Ease of Use
25easy to set, surface, makes, easy to use, simple
+100%
" ... Easy to hook up. ... "
" ... Solid, heavy, simple. ... "
" ... Easy to set up up and adds so much in the way of connections. ... "
" ... Easy to configure to view screen on Dell display. ... "
" ... It's just what I needed to make my Surface easier to use in my home office. ... "
" ... Makes it very easy to go from working at your desk to on the go. ... "
" ... It's a pretty straightforward, decent product. ... "
" ... This product works very well and is simple to use for the most technically challenged users. ... "
Marketplace
24works, amazon, works as described, product, seller
+88%
-13%
" ... Works as described ... "
" ... Works as stated ... "
" ... Product is performing as stated. ... "
" ... Thank you Microsoft. ... "
" ... It's pretty nice and I'm glad I got it on Amazon bc it was litereally $60 cheaper and it's the real thing. ... I don't care that the seller may have had this a long time as long as it works and it does. ... "
" ... Genuine Product as less that Microsoft price. ... "
" ... Received as advertised. ... "
" ... This one is the real deal! ... "
Price
23money, cost, waste of time, dock, worth
+70%
-30%
" ... For this price, just buy it. ... "
" ... The pros: the dock is extremely well built, and feels worth the money you pay. ... "
" ... Price was reasonable. ... "
" ... I managed to sell my Pro 3 dock for a decent price however. ... "
" ... Hope the price will become lower. ... "
" ... The price is a little bit on the expensive side, but it works very well. ... "
" ... This one is the real deal! ... "
" ... Great waste of $150.00. ... "
Mouse
23keyboard and mouse, dock, keyboard, monitor, connected
+83%
-17%
" ... Bottom line, I don't use the ethernet port or the USB port bc my keyboard and mouse are both BT and wireless. ... "
" ... I also have a wireless keyboard/mouse combo dongle plugged into it along with an all-in-one printer. ... "
" ... Easy to connect and disconnect and makes use of monitor, keyboard and mouse at home seamless. ... "
" ... This accessories makes travelling with the Surface Pro easier, with only one single, magnetic connection to connect your Surface Pro to your keyboard, mouse, monitor, charging power, and additional USB ports. ... My 27" monitor connects without any issue, same goes for my USB keyboard, mouse, and USB external hard drives. ... "
" ... It allows me to place all the connections for my Surface in one place, speakers, wireless mouse and monitor. ... "
" ... I can seamlessly leave my soundbar, 2 monitors, wireless keyboard/mouse, and Lan line connected to the hub. ... "
" ... I have two monitors connected using the two mini display ports, my Ethernet connected, and a wireless mouse receiver connected all at once, so its great! ... "
" ... With only 3 USB ports, I opted for a USB hub to be able to charge various devices, run my wireless keyboard and mouse, and also USB headset. ... "
USB
23usb ports, hub, c, dock, usb 3 0
+48%
-52%
" ... USB ports don't work! ... "
" ... A little expensive just for more usb ports. ... "
" ... The USB ports are totally useless. ... This device cost too much not to have the ability to hook up any USB devices. ... "
" ... On one Surface Pro 3, the speakers quit when plugged into dock. ... "
" ... USB seems to still be working fine, but not hdmi to display port. ... "
" ... however, is worthless with only 1 USB connection. ... "
" ... It has usb's, but they don't connect to the Surface. ... "
" ... Beside this, the other peripherals seem to have a hard time connecting via the USB ports. ... "
Software Platform
21windows, updates, update, dock, surface
+52%
-48%
" ... user error, gotta love the general public). ... "
" ... Just follow Microsoft updates. ... "
" ... 2017-09-07 Update in response to Microsoft post on my review: Both of my monitors are on the compatible list. ... "
" ... It's really a necessity if you plan on doing a lot of work on your Surface and you have to navigate between different apps and you need to have two screens. ... "
" ... Will update later. ... I don't know if I would have had to do the firmware update for the second monitor but it is probably a good idea to do it anyway. ... "
" ... Useful to check Microsoft service notes for upgrading firmware for multi-monitor functionality. ... "
" ... There was a firmware update available immediately out of the box that may help if you have issues. ... Download the app listed in my title and you're all set. ... "
" ... got 3 screens to work on my Adobe Premier ... "
Display Clarity
19monitors, dock, surface book, surface, screens
+63%
-37%
" ... My Surface Book display is now extended to 2 Acer Monitors, allowing for 3 total displays with no issues. ... "
" ... Now that's definitely not an issue as I can now have THREE screens (the Surface itself and two other monitors) and it saves having to have to many extra adapters for the extra USB ports and ethernet port. ... "
" ... I spent an hour getting the display settings set up the way I want but now I just walk in to the office, plug in my Surface Book and turn it on . ... "
" ... The display is also cleared and has more options to customize the monitor screen resolution. ... "
" ... It's not a must have but it's certainly nice to have the capability of having two screens so you don't have to press ALT-TAB all the time and switch between apps. ... "
" ... Easy to configure to view screen on Dell display. ... "
" ... I use it w 4k screen. ... "
" ... I think it is more useful from the fixed docking station since it allows more mobility to the angle of the screen. ... "
Setup
18easy to set, dual monitor setup, plug, instructions, easy
+94%
-6%
" ... I read all the bad reviews regarding the dual monitor setup issue. ... "
" ... The instructions to do this were clear, and the upgrade was successful. ... "
" ... No setup or drivers to install, it just works as advertised. ... "
" ... Once I have it then my setup would be complete. ... This really is a must have device if you want to use more than one monitor for your home setup. ... This setup is great bc I can still get well over my plans limit, 100/100 with the Orbi Mesh router and if I tethered it, speedtest.net only shows that I'm getting the plan's minimum and nothing more. ... "
" ... Overall this was exactly what I needed for my office setup. ... "
" ... It's truly plug and play with this setup. ... "
" ... Then run the installed application. ... "
" ... Easy to configure to view screen on Dell display. ... "
Returns
18returned, returning, replacement, week, first one
+6%
-94%
" ... I'm returning mine ... "
" ... Returned, and advise the vendor to update their ad. ... "
" ... I wish I had time to return it but I'm currently out of the country and It will cost me money to send it through DHL. ... "
" ... It appears I will have to attempt to fix with updates and then try to reset the unit before I can send it back for warranty. ... "
" ... I sent the first one back. ... "
" ... The window for return is 30 days so I am stuck VERY DISAPPOINTED. ... "
" ... We had ordered 4 of these, and I returned the first one thinking that person just got unlucky. ... "
" ... I was about to return it and just realized that I'm about one week late . ... "
Resolution
17dock, 4k monitor, resolution, monitors, monitor
+88%
-12%
" ... I am planning on getting a 4K monitor to replace the older Dell. ... "
" ... ALSO: I do not yet know if the Surface Dock will allow my Surface Pro 4 to drive two High Definition (HD) screens without any issues. ... "
" ... Works with 4K monitor just fine via mini DVI to DVI. ... BE SURE TO USE 4K DVI CABLE. ... "
" ... I have Active Displayport to HDMI adapters connected to my two monitors running 1080p with no issues as well as the Surface book screen. ... "
" ... Plugable Active Mini DisplayPort to HDMI 2.0 Adapter (Supports displays up to 4k / UHD / 3840x2160@60Hz) Great buy here. ... "
" ... The Surface Pro uses 2736 X 1824 resolution witch is higher than HD 1920 X 1080. ... After doing extensive research I decided on the Benq 28 inch 4K monitor with Display Port access and I am extremely happy with the results. ... "
" ... Once that was complete, I connect the dock to my two 24" Sceptre HD monitors. ... "
" ... *Especially* if you have an external 4K monitor. ... "
Build Quality
17dock, solid, desk, rock, magnetic
+82%
-18%
" ... Sturdy as MF rock. ... "
" ... Feels very sturdy on my desk, and its nice that the charging port and data port are all in one. ... "
" ... The pros: the dock is extremely well built, and feels worth the money you pay. ... "
" ... the Dock is rock solid. ... "
" ... Works as expected and build quality seems good. ... "
" ... The brick is heavy and stay in place without fear of easily knocking it off of my desk. ... "
" ... This is a great item but I wish it had a built in stand. ... "
" ... It has a good weight to it with rubber grips on the bottom which keeps it planted on my desk. ... "
Firmware
16update, dock, updated, update the firmware, monitor
+44%
-56%
" ... This issue is reproducible with all 3 docks on latest firmware version. ... "
" ... • I upgraded the firmware of the dock, it didn't help. ... "
" ... Painful firmware update process. ... "
" ... I've updated all firmware and drivers, and it is still extremely buggy. ... "
" ... I have done everything, reset the dock, updated the bios, erased the registry settings and exhausted every single troubleshooting measure on the web. ... "
" ... I updated firmware on the dock and it still doesn't provide enough power. ... "
" ... I tried to upgrade the firmware (like the Microsoft website told me to do) but the unit would not accept it. ... The local Microsoft store exchanged the dock for a unit that would accept the firmware upgrade. ... "
Delivery
15fast delivery, delivered, time, described, delivery
+87%
-13%
" ... Arrived on time! ... "
" ... delivered as promised. ... "
" ... Excellent product, was received as described, was delivered at the correct time. ... "
" ... I have not had any problems with the functionality, and it got to me in 2 days after placing the order. ... "
" ... The purchase was hassle free and very fast delivery. ... "
" ... Received as advertised. ... "
" ... as expected and described, arrived on time. ... "
" ... Fast delivery and completely satisfy ... "
Keyboard
14mouse, keyboard and mouse, wireless, dock, connected
+79%
-21%
" ... Keyboard and headphones all work. ... "
" ... it's single connector to the Surface Pro provides recharging but also all the links needed for other devices including my regular wireless keyboard and mouse. ... "
" ... It really does make your simple tablet/laptop to a powerful desktop but the only thing is that I need a wireless keyboard. ... "
" ... With only 3 USB ports, I opted for a USB hub to be able to charge various devices, run my wireless keyboard and mouse, and also USB headset. ... "
" ... I can seamlessly leave my soundbar, 2 monitors, wireless keyboard/mouse, and Lan line connected to the hub. ... "
" ... Use it with a monitor, keyboard and mouse with my laptop. ... "
" ... Easy to connect and disconnect and makes use of monitor, keyboard and mouse at home seamless. ... "
" ... It always connected rapidly to the keyboard, mouse, and speakers as well as anything I plugged into USB. ... "
Product As Described
12works, works as described, work, received, like
+100%
" ... Works as advertised. ... "
" ... works just like advertised. ... "
" ... Works as stated ... "
" ... works as advertised ... "
" ... Received as advertised. ... "
" ... Works as described. ... "
" ... Works as described ... "
" ... Works as described, no problems with it at all. ... "
Overall performance
102017, surface pro 4, processor, mortgage, loan
+100%
" ... I am truly amazed with the results - No lag, easy to set up and works like a charm! ... "
" ... I use the 2017 Surface Pro, i7/8GB model and it works perfectly with the Surface Dock. ... "
" ... I run my whole business from this setup (I'm a real estate appraiser) and not only is the Surface Pro 4 faster and more powerful then my previous Lenovo all-in-one desktop computer, it's portable! ... I've been running this way for over a month now with zero glitches or issues and I'm absolutely thrilled with the performance. ... "
" ... Performance has been solid. ... "
" ... Does its job. ... "
" ... Does the job of using my Surface Pro 4 as a desktop with large monitor. ... "
" ... Heavier than the pro but gets the job done. ... "
Fit
8place, stay, heavy, dock, bottom
+75%
-25%
" ... The brick is heavy and stay in place without fear of easily knocking it off of my desk. ... "
" ... Also, the weights help it stay in place on my adjustable standing desk whenever I switch the heights. ... "
" ... It has a good weight to it with rubber grips on the bottom which keeps it planted on my desk. ... "
" ... The bottom of the dock has good friction and sits well without sliding on my glass desk. ... "
" ... They all fit easily, and I still have some ports left. ... "
" ... The magnetic connector is awesome. ... "
Sound Quality
6dock, speakers, 16 bit audio, choppy, surface
+50%
-50%
" ... Also the dock Mini DP does not detect any sound signal at all. ... "
" ... Audio is choppy with surfacebook when using the dock. ... "
" ... Audio did not work ... "
Drivers
6monitors, monitor, driver, external, firmware
+50%
-50%
" ... However the display driver is a little substandard, needed an active Mini DisplayPort adapter to drive a DVI screen. ... "
" ... I've updated all firmware and drivers, and it is still extremely buggy. ... "
" ... Tried for months to get it to work -- reinstalling drivers, Googling solutions on the internet, everything. ... "
For Travel
5travel, use, dock, charger, surface
+80%
-20%
" ... I got a little Microsoft Surface Go that I use mainly for traveling and meetings. ... "
" ... It's much heavier than I expected, so I'll be keeping this one at home and traveling with the lighter charger the surface pro 6 comes with. ... "
" ... And you get a Power Supply with this so it frees up yours for back up or to put into your travel bag . ... "
" ... I originally purchased this as an extra doc for when I need to travel. ... This dock works so well that I ended up switching the two docks, I use this dock daily and use my previous dock for travel! ... "
Capacity
5office, home, work, wifi, building
+100%
" ... I have one for the office and one for the home. ... "
" ... I also have that one in my home office and it's worked very well. ... "
" ... Works Great, use it everyday at work, will need to buy another at some point for my house. ... "
" ... one for work and one for my home office. ... "
" ... Perfect for the home office. ... "
Sleep Tracking
5monitor, sleep mode, couch, wakes, surface
+40%
-60%
" ... All but 1 work admirably most of the time (only issues are the occasional update issue or the recovery from sleep issue). ... "
" ... The way this made its appearance for me was that the monitor would never sleep when the computer slept, it just kept flashing on and off. ... "
" ... The only issue i have with it is that my monitor does not fully go to sleep when the computer goes to sleep. ... "
Power Consumption
5brick, supply, dock, comes
+40%
-60%
" ... It has a power brick which might be a problem for some people. ... "
" ... Power goes in and out. ... "
" ... The power may not be enough to suffice for some things. ... "
Storage
5take, lot, less, heavy, desk
+80%
-20%
" ... Saves me time and space. ... "
" ... It works, my husband does a double monitor so its nice and compact and doesn’t take up much space. ... "
" ... This is easier to use and takes less space. ... "
" ... It doesn't take up a lot of space on my desk either. ... "
Memory
4drive, surface, storage, speakers, ram
+100%
" ... My dock gets coupled with a Microsoft Surface Pro 4 (256GB HD 8GB RAM Intel i7) with pen and type cover. ... "
" ... Drive two 19 inch monitors, speakers and everything from it. ... "
" ... I have not tried to load all of them up with devices but I have had two 138 GIG Thumb nail size storage drives attached with no issues operationally. ... "
" ... I have 2 x 27 inch screens attached, plus 2 x scanner and an external hard drive. ... "
Apps
4dock, web, software, microsoft, downloaded
+75%
-25%
" ... Then run the installed application. ... "
" ... It's really a necessity if you plan on doing a lot of work on your Surface and you have to navigate between different apps and you need to have two screens. ... Like I mentioned before, if you're using the SP for more than web browsing and youtube video's then you need this dock. ... "
" ... Download the app listed in my title and you're all set. ... "
Print Quality
4monitors
+100%
" ... Added a 24 inch display and networked our printer, priced better than most, happy I bought it. ... "
" ... Does a great job with printer and dual monitors. ... "
" ... I have an extra screen, calculator, printer, etc. ... "
ISP
4wifi, router, orbi, internet, dock
+75%
-25%
" ... Wit my Orbi wifi, I consistently get over 100/100mbps. ... "
" ... Below is my configuration: ... "
" ... I got this new one and plug it in and everything works ... "
Network
4wifi, orbi, network, tethered, mesh
+75%
-25%
" ... This corrects a major Surface connection issue. ... "
" ... I haven't used it yet bc I am always on wifi bc I have the Orbi Mesh router and it gets more speed than if I had it tethered to my Orbi. ... This setup is great bc I can still get well over my plans limit, 100/100 with the Orbi Mesh router and if I tethered it, speedtest.net only shows that I'm getting the plan's minimum and nothing more. ... Wit my Orbi wifi, I consistently get over 100/100mbps. ... "
" ... 5) One Linksys WRT AC1900 Dual-Band+ Wi-Fi Wireless Router model WRT1900ACS V2. ... I have had no problems losing network connectivity. ... "
Design
4forward, microsoft, looks, look, good
+50%
-50%
" ... not a good look. ... "
" ... Must be a latent defect or design flaw. ... "
Battery Life
4every, charge, surface pro, surface, sp
+75%
-25%
" ... And of course, charge my SP. ... "
" ... I keep this at home and take my charger with me. ... "
Cable Length
3cord, dock, surface, power cord, docking station
-100%
" ... the docking station came but it did not come with a power cord to plug it in. ... "
" ... The docking station no longer recognizes any of the cords plugged into it. ... "
Wifi
3wifi, orbi, wi, tethered, mesh
+100%
" ... Extra connection points allow me to use both monitors and non-WiFi printer. ... "
" ... I haven't used it yet bc I am always on wifi bc I have the Orbi Mesh router and it gets more speed than if I had it tethered to my Orbi. ... This setup is great bc I can still get well over my plans limit, 100/100 with the Orbi Mesh router and if I tethered it, speedtest.net only shows that I'm getting the plan's minimum and nothing more. ... Wit my Orbi wifi, I consistently get over 100/100mbps. ... "
" ... 5) One Linksys WRT AC1900 Dual-Band+ Wi-Fi Wireless Router model WRT1900ACS V2. ... I have had no problems losing network connectivity. ... "
Weight
3+67%
-33%
" ... Heavy and stable on the table. ... "
" ... Very well built, solid and a bit heavy. ... "
Comfort
3worst, silly, pieces, pain, microsoft
+33%
-67%
" ... After 25 years of IT experience this is hands down one of the worst pieces of equipment and the worst dock I have ever used. ... "
" ... This dock is a pain. ... "
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Specifications
Connectivity
Number of USB ports: 4
USB: Yes