Last Updated: March 22, 2020 (Refresh Now)

Microsoft Sculpt Ergonomic Wireless Desktop Keyboard and Mouse L5V 00001

Last Updated: March 22, 2020 (Refresh Now)
6.6
SCORE
/10
Total Reviews
1000
Old Reviews
513
Unverified
128
Spam Test
PASS
3.87 meters
SIZE
Yes
FINGERPRINT
150 GB
MEMORY
10
NUMBER OF USB PORTS

Review Analysis - 359 recent, verified reviews

Detailed Mode
Keyboard
 190
mouse, keyboard and mouse, keyboards, typing, microsoft
+72%
-28%
comment
" ...  Best keyboard I have used.  ...  "
comment
" ...  This keyboard is super comfortable to use and dramatically reduces the risk of RSI  ...  "
comment
" ...  The keyboard is awesome and quite honestly very comfortable to use. ... I called Microsoft and they basically said to throw away the keyboard and buy another one. ... I shopped around and eventually purchased the Logitech K350 Wave Design keyboard, which is not as comfy as the Microsoft one, but good enough.  ...  "
comment
" ...  Best keyboard I have used. ... The keys are easy on my fingers and the mouse feels like my hand is in a resting position. ... I work a lot of hours (engineer) and my hands never feel tired with this keyboard and mouse set. ... Note: I have used other ergonomic keyboards (more expensive ones) and have found that this one works best for the time I spend working. ... Microsoft Sculpt Ergonomic Wireless Desktop Keyboard and Mouse  ...  "
comment
" ...  The design of the mouse and keyboard are great ... I just had my second keyboard go out in less than a year and third since I started using this set in 2018.  ...  "
comment
" ...  The key board and 10 key are separated.  ...  "
comment
" ...  Replaced old keyboard of the exact same design where I wore off all the letters cause I type like a demon.  ...  "
comment
" ...  Key travel and ergonomics are great!  ...  "
Comfort
 137
mouse, ergonomic, ergonomic keyboard, wrists, keyboards
+83%
-17%
comment
" ...  This is the 2nd Microsoft Sculpt Ergonomic Wireless keyboard I've had to buy in the past six months!  ...  "
comment
" ...  It puts your hands in a much more natural position.  ...  "
comment
" ...  Feels great and noticeable compared to typical keyboards.  ...  "
comment
" ...  This is my fourth ergonomic keyboard from Microsoft, I bought the first two keyboards many years ago, before 2012 ... this was a good keyboard but the wrist pad quality was not the best, looks like the material quality was reduced, the old keyboard wrist pad was in better condition after the first year of use.  ...  "
comment
" ...  actually feels more comfortable for someone who has carpal and cubital tunnel syndrome - it does make a difference over traditional keyboards.  ...  "
comment
" ...  It’s very comfortable for long periods of use, I use this go for work.  ...  "
comment
" ...  Nice, low-profile (meaning flat so wrists can lay flat). ... I can scoot it under the computer screen risers (was unable with my last, high-profile ergonomic keyboard). ... Definitely recommended for those who love ergonomic keyboard!  ...  "
comment
" ...  The design is slim, sleek and comfortable.  ...  "
Mouse
 133
keyboard, keyboard and mouse, dongle, ergonomic, combo
+68%
-32%
comment
" ...  Everything needed was provided and the ONE dongle works keyboard, 10-key, and mouse.  ...  "
comment
" ...  This is better than most ergonomic keyboards and by far one of the nicest mice I've used in an office setting.  ...  "
comment
" ...  when it worked it was a great keyboard and I love the mouse.  ...  "
comment
" ...  I worried it was from the position my right wrist was in from using a traditionally shaped wireless mouse. ... Within a couple of weeks of using the new ergo-mouse/keyboard combo .  ...  "
comment
" ...  The mouse works well, too.  ...  "
comment
" ...  The battery cover on this & the mouse are magnetic & simply lift off to insert/replace batteries.  ...  "
comment
" ...  convenient to plug in one usb for keyboard, mouse, and number pad  ...  "
comment
" ...  Awesome ergo keyboard and mouse.  ...  "
Product Reliability
 62
year, stopped working, working, lasted, mouse
+23%
-77%
comment
" ...  I'm returning this and hoping a new generation comes out that fixes these problems someday.  ...  "
comment
" ...  Mine lasted all of 3 months before it finally crapped out and Microsoft was no help!  ...  "
comment
" ...  Had it lasted at least a year I may have had a better review.  ...  "
comment
" ...  Again, I used this for 3 days and could not accustom to it.  ...  "
comment
" ...  I left it in the laptop they replaced at work.  ...  "
comment
" ...  Besides being too complicated to use, mine just stopped working.  ...  "
comment
" ...  For $100, that's a grossly unacceptable point of failure.  ...  "
comment
" ...  unit doesn't work anymore.  ...  "
Device Compatibility
 40
microsoft, mac, desktop, usb, keyboard
+55%
-45%
comment
" ...  I have also used this on a windows computer and works great.  ...  "
comment
" ...  It's connected to a laptop docking station and works flawlessly. ... The separate keypad works well, but I wish MS had an option to buy it connected to the keyboard. ... I loved this setup so much, I bought a 2nd set for my personal computer.  ...  "
comment
" ...  Fantastic quality and works perfectly with my Mac.  ...  "
comment
" ...  I’m using this keyboard with my Mac Book Pro and it works well.  ...  "
comment
" ...  This was true with my laptop (with the dongle only a foot or two away!)  ...  "
comment
" ...  I like that I am not connected to my computer.  ...  "
comment
" ...  Eventually I will get them for the other computers I use.  ...  "
comment
" ...  Connectivity is great.  ...  "
Controls
 32
key, button, press, mouse, keypad
+47%
-53%
comment
" ...  It really annoys as programmers constantly use those F buttons.  ...  "
comment
" ...  After a year, the left mouse button intermittently stops responding.  ...  "
comment
" ...  For many orders, there is a "Return or Replace" button, but not for this one.  ...  "
comment
" ...  Also, my F5 button has a tendency of getting stuck.  ...  "
comment
" ...  It's super bulky and the keys aren't all that sensitive.  ...  "
comment
" ...  Some of the keys didn't work at all and some of them stuck.  ...  "
comment
" ...  The main problem is that the mouse button sticks.  ...  "
comment
" ...  delete key locks and deletes whatever is in its path.  ...  "
Build Quality
 31
material, design, receiver, materials, fragile
+61%
-39%
comment
" ...  The sooner you buy this, the happier your body will be with you.  ...  "
comment
" ...  Overall it feels like quality and I have no complaints after using it for a number of weeks.  ...  "
comment
" ...  Good design and loved it while it was working but to get two bad ones in a row makes me think they made it cheaply.  ...  "
comment
" ...  It’s very sturdy and top of the line construction.  ...  "
comment
" ...  Feels natural to type with and I enjoy the flexible arrangement options.  ...  "
comment
" ...  If you bend it, look at it funny, etc. ... Love the Chiclet design, as well as the powder coating.  ...  "
comment
" ...  My first one broke after a year so we’ll see how the 2nd one does - I liked the overall experience so much I ordered another one even though breaking after 1 year isn’t a sign of good quality.  ...  "
comment
" ...  I was surprised at how sturdily all three components are built.  ...  "
Ports
 30
dongle, ports, port, receiver, stopped working
+13%
-87%
comment
" ...  The USB that plugs into your computer on the other hand does not last.  ...  "
comment
" ...  After replacing batteries, connecting to different computers, I finally figured out that the small USB receiver was probably short-circuited.  ...  "
comment
" ...  The usb dongle stopped working after a few weeks.  ...  "
comment
" ...  But unfortunately, due to the fact that its permanently linked to a single USB dongle, if you lose it?  ...  "
comment
" ...  I tried all of my USB ports and I tried it on several other computers.  ...  "
comment
" ...  Taking the USB plugin in an out ocassionally would help, but eventually both just stopped working.  ...  "
comment
" ...  unplug and replug the usb .  ...  "
comment
" ...  I get a USB device not recognized  ...  "
Battery Life
 24
battery, battery life, new batteries, changed the batteries, feb
+46%
-54%
comment
" ...  This thing sucks I have to change the batteries every other day and I just want a refund so I can buy one that works!  ...  "
comment
" ...  We thought the batteries just died quickly, I’d replace the batteries, then my husband would replace the batteries.  ...  "
comment
" ...  I replaced the batteries 3 times thinking it was that, then realized it's not.  ...  "
comment
" ...  Do not buy unless you have an unlimited supply of batteries!!!!  ...  "
comment
" ...  Because it was used, batteries were died I needed to replace them.  ...  "
comment
" ...  It’s not the batteries .  ...  "
comment
" ...  Changed the battery - no good.  ...  "
comment
" ...  In less than 8 months, the batter provided is dead.  ...  "
Ease of Use
 23
easy to use, type, keys, easy to set, easier
+87%
-13%
comment
" ...  Setup was almost too easy.  ...  "
comment
" ...  Easier to type numbers for former 10 key operators.  ...  "
comment
" ...  It is comfortable, works well, and was easy to set up (it worked right away after plugging in to Windows 10).  ...  "
comment
" ...  The number keypad is easy to use .  ...  "
comment
" ...  The ones on this are way easier to use and require little effort to push down.  ...  "
comment
" ...  Easy to set up. ... Easy to use.  ...  "
comment
" ...  I love the design it's very easy to get used to.  ...  "
comment
" ...  Keys are easy to press, and has reduced my hand pain from typing substantially.  ...  "
Price
 14
price, worth the money, worth, money, expected
+50%
-50%
comment
" ...  What a waste of money.  ...  "
comment
" ...  Very disappointed as I liked using this product, but basically was a waste of money as i know I have to pick another product and spend more.  ...  "
comment
" ...  My personal experience: total waste of money and time, not worth the investment at all.  ...  "
comment
" ...  I want my money back.  ...  "
comment
" ...  Don't waste your money you will not be happy.  ...  "
comment
" ...  What a waste of money .  ...  "
comment
" ...  What a waste of money.  ...  "
Design
 13
poor, looks, look, sleek, irreplaceable
+62%
-38%
comment
" ...  Good design and loved it while it was working but to get two bad ones in a row makes me think they made it cheaply.  ...  "
comment
" ...  I love the design it's very easy to get used to.  ...  "
comment
" ...  If you bend it, look at it funny, etc. ... Love the Chiclet design, as well as the powder coating.  ...  "
comment
" ...  I get compliments on it all the time at work.  ...  "
comment
" ...  The design is slim, sleek and comfortable.  ...  "
comment
" ...  PROS: Looks good  ...  "
comment
" ...  Feels great to use.  ...  "
Returns
 12
wish i could, replace, returned, could, window
-100%
comment
" ...  Even though I could have easily returned it .  ...  "
comment
" ...  I wish I could return this product.  ...  "
comment
" ...  By then, I wasn't able to return it.  ...  "
comment
" ...  I want my money back. ... I literally went to return this item today and it said I no longer had that option.  ...  "
comment
" ...  I wanted to have it repaired. ... For many orders, there is a "Return or Replace" button, but not for this one.  ...  "
comment
" ...  Hoping I can return since it's <1yr  ...  "
comment
" ...  Would not purchase again and wish I could return it.  ...  "
comment
" ...  And cannot return to Amazon.  ...  "
USB
 12
dongle, receiver, ports, uniquely, recognized
-100%
comment
" ...  I tried all of my USB ports and I tried it on several other computers.  ...  "
comment
" ...  This is the second time around that I have bought this product and the only reasons that I really hate it is because the USB dongle which was broken in the last on I had with in the back of a laptop Logitech makes such a compact strong dongle in comparison. ... just wish that we can get replacement dongles for the USB  ...  "
comment
" ...  I called Microsoft today because my USB dongle broke (see picture  ...  "
comment
" ...  unplug and replug the usb .  ...  "
comment
" ...  But unfortunately, due to the fact that its permanently linked to a single USB dongle, if you lose it?  ...  "
comment
" ...  I think it's just the USB dongle but you can't buy anything to replace it.  ...  "
comment
" ...  Bad USB-device comm.  ...  "
comment
" ...  I get a USB device not recognized  ...  "
Fit
 12
hold, position, piece, onto, place
+50%
-50%
comment
" ...  Was not like new missing correct pieces will not work  ...  "
comment
" ...  Constantly being put on hold, transferred, no help at all.  ...  "
comment
" ...  I cut a small piece of metal and slipped it onto the negative side of the battery to create a tight fit, and now the keyboard works fine.  ...  "
comment
" ...  One or both hands will slip off correct position.  ...  "
Marketplace
 10
item, warehouse, manufacturer, got, brand
+30%
-70%
comment
" ...  Dead on arrival.  ...  "
comment
" ...  On the the side there is a stickert that says "amazon inspected".  ...  "
comment
" ...  And cannot return to Amazon.  ...  "
comment
" ...  But outside the Amazon "product support" window.  ...  "
comment
" ...  I think this is a manufacturer's problem not the seller.  ...  "
comment
" ...  However, Amazon.com wouldn't be of use either.  ...  "
comment
" ...  i got this item and it was not as advertised. ... the item that i got did not have all the items as advertised.  ...  "
Size
 8
weight, size, bulky, space, sleek
+88%
-13%
comment
" ...  and desk has more free space now.  ...  "
comment
" ...  Has some heft to it. ... It is hard to find a good place to put it on my desk.  ...  "
comment
" ...  It does work admirably well, however, and is nicely portable and wireless.  ...  "
comment
" ...  I love the size because I'm a female.  ...  "
comment
" ...  This Microsoft design is lightweight, portable and very sleek. ... It is large in size which I like.  ...  "
comment
" ...  It is just as comfortable to use, but smaller and lighter weight.  ...  "
Software Platform
 7
software, microsoft, typing, passwords, new batteries
+43%
-57%
comment
" ...  This has caused countless problems with entering "incorrect" passwords because of that, locking me out of systems and causing needless delays.  ...  "
comment
" ...  Missing letters, punctuation marks, accidentally closed windows and incorrectly send email messages - you name it .  ...  "
comment
" ...  HARD, and occasionally give out a weird error where it's backspacing every program you have non stop.  ...  "
Setup
 6
easy, used, set, lot, little
+67%
-33%
comment
" ...  Setup was almost too easy.  ...  "
comment
" ...  It is comfortable, works well, and was easy to set up (it worked right away after plugging in to Windows 10).  ...  "
comment
" ...  I’m fighting cancer and on my back a lot, so a wireless ergo kb setup that could be used without a lot of effort was the goal, and this sweet little suite was everything I could wish for.  ...  "
Gaming
 6
use, game, keyboards, hours, changer
+83%
-17%
comment
" ...  As for gaming on this, I have done it a couple times, and it's not bad.  ...  "
comment
" ...  Not made for gaming but great for office work.  ...  "
comment
" ...  I don't believe I would choose this combo for gaming purposes (I prefer mechanical keyboards for gaming as well as a gaming mouse that has more programmable buttons).  ...  "
comment
" ...  Both my manager and my coworker recommended this set to me and called it a “game-changer”. ... After only 3.5 hours of use right out the box, I can definitely agree about it being a game-changer.  ...  "
comment
" ...  Learning how to use the key board takes a little time, but after spending many hours writing papers or playing online games, my wrists don't ache or cramp up.  ...  "
Bluetooth
 6
dongle, pair, usb, port, microsoft
+67%
-33%
comment
" ...  If the whole set supports Bluetooth, then it'll be the best.  ...  "
comment
" ...  If it was bluetooth .  ...  "
comment
" ...  This is a fabulous pair of devices.  ...  "
Cleaning
 6
wipe, rest, keyboard, cleaning, cleaned
+67%
-33%
comment
" ...  Even covering the keys with clear nail polish when first purchased did not help much.  ...  "
comment
" ...  I clean it often but there are marks where my palms rest on the keyboard.  ...  "
comment
" ...  I got this to replace one (same model) I had previously, but beware: if you clean it-don’t let it get wet. ... The keyboard needed to be cleaned during an office floor relocation so I took the opportunity to clean it being careful of the moisture yet it still ceased to function at my new desk. ... The keys on the right side stopped responding (yes it was already cleaned of debris/etc).  ...  "
comment
" ...  However, it's very easy to clean with mild soap and a wet rag.  ...  "
Call quality
 6
calls, number, hours, back, typing
+17%
-83%
comment
" ...  I spend many hours with incompetent service personal and with calls getting cut and not being returned despite leaving my phone number.  ...  "
comment
" ...  After several hours of phone calls and form filling, they issue an RMA number.  ...  "
comment
" ...  The phone call was disconnected/dropped so I had to call and start the process over again. ... I would receive an email after each call attempt stating they couldn't reach me but to reply back and they'd help. ... I replied back every time and even provided call logs to show I was answering.  ...  "
comment
" ...  You will always place it on the side so that it doesn't bother you all the time, but one you needed it, call Hercule Poirot and good luck with that.  ...  "
comment
" ...  I tried calling them three times.  ...  "
Delivery
 5
product, delivery
+40%
-60%
comment
" ...  Dead on arrival.  ...  "
comment
" ...  I feel like the product was tampered on when I received it.  ...  "
comment
" ...  When received it was obviously not new.  ...  "
Overall performance
 4
speed, smooth, fast, 5, 10
+100%
comment
" ...  Mouse is also buttery smooth.  ...  "
comment
" ...  I had issues with double-clicking, but it was set to too fast, so once I reduced the double-click speed a bit, it worked much better.  ...  "
comment
" ...  I also type 5-10 wpm faster now.  ...  "
Lagging
 3
typing, key stroke, delay
-100%
comment
" ...  This made the contact sporadic and thus the keystroke lag. ... I haven't had a problem with key stroke lag.  ...  "
comment
" ...  I think it's the wireless feature, but they lag .  ...  "
comment
" ...  I thought it was me getting used to the kb but turns out there is sometimes a delay, like it can't keep up with my speed of typing.  ...  "
Defective Delivery
 3
item
-100%
comment
" ...  in hopes that it was just a fluke that i got a defective product .  ...  "
comment
" ...  Seems like Amazon Warehouse re sold me a defective item.  ...  "
comment
" ...  Or it gets damaged/destroyed?  ...  "
Display Clarity
 3
typing, sometimes, key
+33%
-67%
comment
" ...  but like how do I justify typing one key ONCE and what displays on screen is 3 instances of the same key??  ...  "
comment
" ...  Sometimes I will hit the spacebar between words and the space won't appear on the screen.  ...  "
Weight
 3
bulky, batteries
+100%
comment
" ...  It’s light weight and comes with batteries.  ...  "
comment
" ...  It is just as comfortable to use, but smaller and lighter weight.  ...  "
Storage
 3
used, desk, separate, pad, old
+33%
-67%
comment
" ...  What's wrong with plain old exposed springs that we're all used to seeing in battery compartments?  ...  "
comment
" ...  I thought I could get used to having the numeric pad separate but I don't like it taking up additional space.  ...  "

Review Spam Test     PASS

In order to keep our review summaries as accurate as possible, we aggressively detect fake reviews. We use various signals to detect unnatural patterns and will gradually expose them here.

PASS
Unverified Review Streak
PASS
High Velocity Reviewers
PASS
Inactive Reviewers
PASS
Reviewer History Overlap

Specifications

Body
Size:  3.87 meters
Connectivity
Fingerprint:  Yes 
Number of USB ports:  10 
Bluetooth:  Yes 
USB:  Yes 
Memory
Memory:  150 GB
3.87 meters
SIZE
Yes
FINGERPRINT
150 GB
MEMORY
10
NUMBER OF USB PORTS