Last Updated: May 6, 2020 (Refresh Now)
MOTOROLA MG7550 16x4 Cable Modem Plus AC1900 Dual Band WiFi Gigabit Router with Power Boost and DFS 686 Mbps Maximum DOCSIS 3 0 Approved by Comcast Xfinity Cox Charter Spectrum More Black
Last Updated: May 6, 2020 (Refresh Now)
8.1
SCORE
/10
Total Reviews
999
Old Reviews
231
Unverified
46
Spam Test
PASS
Yes
WIFI
Review Analysis - 722 recent, verified reviews
Detailed Mode
ISP
235comcast, xfinity, router, modem router, motorola
+86%
-14%
" ... It works just as well as Xfinity modem. ... "
" ... I have a Comcast connection and yes, it works with Comcast. ... BTW, this is a modem+router so you have both combined into a single device. ... "
" ... Darn good modem and router ... "
" ... Works great with comcast/Xfinity so far. ... "
" ... This router/modem is fast. ... "
" ... I changed the default WiFi name to the old name and the modem has worked great for over a month with no reboots required. ... "
" ... Much better speed that the one I was renting from spectrum. ... "
" ... As soon as I hooked it up to my computer I had internet, I use xfinity. ... "
Network
217router, wifi, modem, modem router, house
+80%
-20%
" ... The Wifi is strong and we have 100% signal strength everywhere in our house, even in the back bedroom. ... Decent signal out in the yard as well. ... "
" ... The signal strength is way better then the one spectrum was Renting me . ... "
" ... Great device, easy to setup, has great range, no drops !! ... "
" ... My TV reception and internet speed for both have tripled ... "
" ... This modem is easy to setup and configure, but the Wi-Fi signal isn't as good as advertised. ... I was trying to avoid buying signal boosters for each room, but it looks like I will need them. ... "
" ... We used to have a wifi extender with our previous model but this one is excellent, no extender needed! ... "
" ... She is very pleased with the overall performance and wi-fi range this unit provides and we are happy we chose the MG7550. ... "
" ... Pretty good coverage throughout most of my 2600 sq ft house. ... "
Setup
178easy, setup, install, modem, easy to set
+98%
-2%
" ... Whole setup process was only 15 min. ... In summary the whole process was very easy to replace an Xfinity gateway, so stop paying rental fees and make a switch. ... "
" ... Was easy to hook up, didn't have to call anyone. ... "
" ... Set up was easy and done online . ... "
" ... Only took me 10min to plug in and setup and it was good to go. ... "
" ... Prior setup was a modem provided by spectrum and a tp_link router. ... Setup at home was easy. ... Activation by spectrum took about 15 minutes. ... "
" ... Easy installation, everything worked great, except the LAN (hard-wire) connection would drop out. ... "
" ... Super easy to set up ... "
" ... I literally plugged it in, activated it on the xfinity site, and it was rolling. ... There's more ways to configure this puppy than I'll ever understand or need. ... "
Ease of Use
116easy to install, easy to set, set, setup, install
+98%
-2%
" ... Very simple set up. ... "
" ... Easy to install as anything else out there. ... "
" ... It was easy to set up. ... "
" ... Easy setup up huge speed improvement ... "
" ... It was almost easy to install but had a wifi technological situation but got it cleared up. ... "
" ... The set up is quick, you can have guest logins, and the overall package is top notch. ... "
" ... Very easy to do even if you are not tech savvy. ... "
" ... Quality router/modem combination that's easy to setup and use . ... "
Wifi
112router, signal, modem, wi fi, 5g
+79%
-21%
" ... I really liked being able to set the wifi password to match your old one. ... "
" ... Wifi signal strength tripled from 25ft to over 50ft at full bars. ... "
" ... Easy to install have had no problems multiple items hooked up to modem and Wi-Fi ... "
" ... Quality router/modem combination that's easy to setup and use . ... WiFi speed increased tremendously. ... "
" ... Excellent wifi signal. ... "
" ... I should be getting 200 Mbps soon, should be no problem as this Router/WiFi is rated for over 600 Mbps. ... "
" ... Can use 5G WIFI. ... "
" ... great wifi router ... "
Product Reliability
91working, year, month, weeks, 6 months
+53%
-47%
" ... Works great, no issues ... "
" ... Hopefully, both will last us a long time. ... "
" ... Had this for a month now and it's working flawlessly. ... Used to have it go down once every month or two. ... "
" ... SAVES YOU $10 PER MONTH AND PAYS FOR ITSELF IN 1 YEAR. ... "
" ... Has been working without issue for about a month now. ... "
" ... Just plugged it in and it was up and running with NO problems in the 3 months we've had it. ... "
" ... Bought in August 2018 its now Feb 2019 and its working fantastic. ... "
" ... So far working perfectly. ... "
Capacity
66signal, wifi, throughout, basement, reaches
+89%
-11%
" ... The wifi signal covers the whole house at almost full bars for the 2.4. ... "
" ... Wifi signal strength tripled from 25ft to over 50ft at full bars. ... "
" ... The range extends far enough for me and my home. ... "
" ... Afterward I had whole house Wifi. ... "
" ... I located the modem in the back middle of the main floor and we have a maximum wi-fi signal (Comcast) everywhere. ... "
" ... It even works in the basement & outside! ... "
" ... With this modem, I get a strong signal anywhere I go in the house. ... "
" ... The Wifi is strong and we have 100% signal strength everywhere in our house, even in the back bedroom. ... Decent signal out in the yard as well. ... "
Device Compatibility
56connected, connection, motorola, 5g, imac
+77%
-23%
" ... Next I got everything set up and connected. ... I ended up spending about a half hour on the phone with them without being able to connect to the internet. ... "
" ... Once I got a tech on the phone and gave them the MAC address, it took about 10 minutes to switch me over. ... "
" ... This means I can stream music without using my data while working anywhere in my yard. ... "
" ... Great for the homeowner like me with a few phones and streaming devices. ... "
" ... Works perfectly, can never go wrong with a Motorola. ... "
" ... Flawless and transparent connections without needing to reset all my devices. ... "
" ... All devices connected easily to it once set up was complete. ... "
" ... The internet on my laptop will drop. ... "
Overall performance
45fast, speeds, range, 5g, tests
+96%
-4%
" ... Fast and reliable. ... "
" ... It's fast. ... "
" ... Speed was pretty solid. ... "
" ... Same or better speeds as the rented one. ... "
" ... No problems whatsoever and is so fast, a Huge difference! ... "
" ... better range, faster speed. ... "
" ... Paid for 100 speed and so far getting better than that. ... "
" ... Wow, this thing is fast. ... "
Ports
42modem, modem router, router, cable company, motorola
+81%
-19%
" ... Hook your laptop via the provided Ethernet cable and it’ll walk you through quickly and clearly. ... "
" ... I recently got Wave Broadband at my new house, and they set me up with a Hitron cable modem/router, a TiVo Roamio and two TiVo Minis. ... After digging through several cable modem review sites, Motorola's models were at the top of the list and this MG7550 modem/router was the best balance of performance, price, and stability/reliability for my connection speed range. ... If you have TiVo devices or other MoCa devices connecting your various rooms and your modem/router is in a different room from your primary set-top box, you will need a MoCa adapter like the TiVo Bridge or similar Motorola adapter to allow the STB to send network communications to your satellite devices in other rooms. ... "
" ... I have Xfinity and after connecting Coax and power I simply logged into the Xfininty site and registered the unit and it was functioning properly. ... "
" ... Installation was a breeze, just connect via ethernet cable (you can't do the setup via wifi), and follow the instructions. ... "
" ... Wireless 5ghz download and upload speeds match wired Ethernet speed at router. ... "
" ... So simple to hook up just attach your cable and plug device in ... "
" ... Get rid of the cable router! ... "
" ... Have not had random drops like I was getting with my last cable modem. ... "
Software Platform
30admin, motorola, xfinity, comcast, wifi
+73%
-27%
" ... How can you use your browser if you haven't connected the system to the internet yet?? ... "
" ... I have since removed them and use Roku/YoutubeTV and all my xfinity gear is back with them. ... "
" ... Very interesting to try to rest/change all the passwords and settings after you customize it but ok works well as intended. ... "
" ... Watch this space for updates. ... "
" ... Be sure to change the default password when you get it, and update your security settings as needed. ... "
" ... This works very well with XFINITY to get all TV channels we signed up for, stream Amazon, Apple TV and Netflix. ... "
" ... No issues with WiFi calling from my Android phone. ... "
" ... So far Google has worked flawlessly. ... "
Cables
25cable company, cord, motorola, spectrum, renting
+88%
-12%
" ... was a good buy easy to set up and gets the job done will pay for itself no more renting one from cable company ... "
" ... Made such a difference since we returned the one that came from our cable company. ... "
" ... work real well with Wow cable ... "
" ... So happy to cut the dish/cable tv cord. ... "
" ... So simple to hook up just attach your cable and plug device in ... "
" ... After watching the hassles the cable guy went through installing their leased modem, I was hesitant to buy my own. ... "
" ... The instructions tell you how to connect it to the various cables, which is pretty straight forward. ... "
" ... Works a lot better than what the cable company uses. ... "
Price
24worth, worth the money, model, wasted, penny
+79%
-21%
" ... Did my research, and for the money this was my choice. ... "
" ... Worth the extra few bucks! ... "
" ... Great product and quality price ... "
" ... Otherwise, great purchase and price. ... "
" ... Seems worth the money ... "
" ... When you can by a Great model at a Fantastic price. ... "
" ... Worth every penny. ... "
" ... Worth the money. ... "
Returns
23returned, replacement, refund, amazon, wish i could
+9%
-91%
" ... I ended up having to return it. ... "
" ... I had to return this item because it wouldn't work! ... "
" ... Told me to return item to Amazon. ... "
" ... Returned for a refund. ... "
" ... I contacted Motorola and after jumping hoops, I got a replacement in September. ... "
" ... Motorola support said return it! ... "
" ... I wish I could return both of them, I have purchased replacements of another brand. ... The Motorolas are trash. ... "
" ... I'm pissed and I can't return it to Amazon. ... "
Marketplace
22seller, received, advertised, shipping, return
+59%
-41%
" ... Doing it's job as advertised. ... "
" ... This is my first review for Amazon. ... "
" ... We received this used from Amazon, unknowingly. ... "
" ... Great brand easy to use the best out there seller is super nice and so helpful with any question you have get's back to you very promptly. ... "
" ... And the speed is listed in the picture. ... "
" ... Quick shipping, received as promised ... "
" ... Works as described ... "
" ... I am very pleased with Amazon as well, delivered in 1 day! ... "
Delivery
10amazon, shipping, received, package, opened
+60%
-40%
" ... I am very pleased with Amazon as well, delivered in 1 day! ... "
" ... This is a nice all-in-one package. ... "
" ... The package arrived a day late, however it was it was well packaged and complete. ... "
" ... Quick shipping, received as promised ... "
" ... Just got the product and hooked it. ... "
Internet
9speed, spectrum, connection, amazing
+78%
-22%
" ... No problems with internet down load speed etc. ... "
" ... Internet perfect even since. ... "
" ... Download speed (~50 megabytes) was the same as before. ... "
" ... Using with Spectrum internet as source. ... "
" ... Amazing internet speed. ... "
" ... Have spectrum internet and this works great with it. ... "
For Running
8minutes, 15 minutes, time, get
+88%
-13%
" ... Was up and running in about 10 minutes. ... "
" ... I had it up and running in 15 minutes. ... "
" ... Up and running in less that 15 minutes. ... "
" ... I was up and running in no time. ... "
" ... He while progress was painless and everything is up and running! ... "
" ... I was up and running in minutes. ... "
" ... After I had done all that I was up and running. ... "
Data reception
8modem, 2 4g, getting, data, wifi
+50%
-50%
" ... 2.4G signal is intermittent and horrible. ... "
" ... Had major issues with internet connection on this device. ... "
" ... All devices connected to the 5G network stopped working, and the performance of the 2G network is slowly as well. ... "
Lagging
6times, day, started, reboot, multiple
+50%
-50%
" ... Now I have to reset it 3 or more times EVERY day. ... "
" ... Had to keep restarting ... "
" ... Then, about two weeks ago it started shutting down at random times, forcing me to reset it 2-3 times a day. ... "
Call quality
6time, need, motorola, calls, xfinity
+50%
-50%
" ... Does not work with call of duty. ... "
" ... After repeated CS calls, I'm up to the low 200's instead of 300+ before. ... "
" ... They said Motorola should be calling me. ... "
Gaming
5games, work, game, online, gaming
+60%
-40%
" ... I did not need extreme gaming features or any other bells and whistles. ... "
" ... I haven't uploaded yet but I mainly got it for downloading video games/ Music which it does very fast. ... "
Product As Described
5+100%
" ... Works as described ... "
" ... And the speed is listed in the picture. ... "
" ... Doing it's job as advertised. ... "
" ... The product worked as advertised. ... "
Defective Delivery
5item, box, used, opened, arrived
+20%
-80%
" ... Luckily was home to retrieve box. ... "
" ... The item arrived and it had been obviously opened. ... "
" ... BUYERS SHOULD BE CAUTIOUS ABOUT THIS DEFECT! ... "
" ... Gave it two days,but it just got worse no matter what I tried- broken right out of the box. ... "
User Manual
4find
-100%
" ... Unit was used and no manual ... "
" ... I opened up the box to find no manual, ok, no big deal I can find that online. ... "
" ... A manual reset isn't always enough. ... "
Design
4works, liked, feels, cheap
+100%
" ... It’s smaller than the one I was renting and looks better. ... "
" ... it is Grey and Black just like the others ! ... "
" ... Even looks good ! ... "
Apps
3interface, app
+67%
-33%
" ... Changing settings is easy at the online Motorola log-in site. ... "
" ... I found this model on Xfinitys supported third party hardware. ... "
Resolution
3get, channels, 4k, xfinity, videos
+100%
" ... This works very well with XFINITY to get all TV channels we signed up for, stream Amazon, Apple TV and Netflix. ... "
" ... But I did need an upgrade since, we are have a 4k newly purchased televison. ... "
" ... Mainly streaming DirecTV Now to Roku sticks on 2 TV's (one is 4k) plus wi-fi desktop, laptop, and smartphone usage. ... "
Size
3compact
+100%
" ... Like the size. ... "
" ... The appearance and compact size is perfect. ... "
" ... Nice and compact. ... "
Build Quality
3connections, works, weeks, part, feels
+67%
-33%
" ... Showed up on time and had no damage. ... "
" ... The item was shipped without a protective box or padding! ... "
Battery Life
3+67%
-33%
" ... I hope that it lasts. ... "
" ... Saving a rental charge of $120/year! ... "
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Specifications
Connectivity
WiFi: Yes