Last Updated: November 25, 2018 (Refresh Now)
Logitech Harmony Elite Remote Control Hub App
Last Updated: November 25, 2018 (Refresh Now)
7.7
SCORE
/10
Total Reviews
886
Old Reviews
311
Unverified
156
Spam Test
!
Yes
USB
Review Analysis - 419 recent, verified reviews
Detailed Mode
Remote
220harmony, remotes, elite, ir, universal
+76%
-24%
" ... The best part for me was that I no longer had to worry about holding the remote itself at a specific angle, to make sure that the IR signal wasn't blocked. ... The phone software works great too, I just tend to use the remote itself for everything as it's just as convenient. ... "
" ... And it fully controls Roku. ... All of my equipment is controlled by this one remote. ... "
" ... In the case of the this universal remote, I am OMFG really impressed. ... You do NOT need this remote, you can buy the Harmony Hub with a cheaper Harmony remote that doesn't have a touch screen. ... "
" ... The remote exceeds my expectations. ... Yes, it might take some extra thought installing, However, the remote is well worth the effort. ... I replaced a 9 year old Logitech 880 remote. ... "
" ... We have been using a Logitech universal remote for years. ... I am delighted to use the remote to keep from having to use 6 remotes. ... I hope that Logitech perfects this and keeps improving so that we can eventually get a good remote back. ... "
" ... Love the remote. ... "
" ... Love this remote. ... And Logitech responds to requests to update and improve the remote very quickly ... "
" ... I have had a Harmony one for years and no problems. ... "
Device Compatibility
156alexa, echo, harmony, remote, logitech
+79%
-21%
" ... It can also control home lights and other home automation. ... "
" ... Controls our complicated home theater with Alexa commands. ... "
" ... I highly recommend and it does work with Amazon Echo Plus very well I might add. ... "
" ... I also have my Sonos system connected to my Onkyo receiver so I set up Harmony so it can turn on my system and tie into my 7.1 surround speakers as a separate Sonos room. ... And it works with Alexa, which I use to turn my system on and off. ... "
" ... Plus, it works great with Alexa. ... The Harmony app works on my Samsung Tab S2 and S7 phone. ... "
" ... But once you get it right it works well with Alexa. ... "
" ... I have my Google Home and Amazon Echo both controlling this unit and it was a piece of cake. ... "
" ... However, it is important to note that placement of the devices was critical to be able to avoid the blasters. ... The remotes or phone app sends the correct signals to the chosen hub. ... "
Ease of Use
93easy to set, remote, easy to use, intuitive, program
+87%
-13%
" ... Very simple to set up and use. ... "
" ... Setup of this was easy. ... "
" ... THIS WAS SO EASY. ... "
" ... Just be patient when learning how to the Alexa interface. ... "
" ... Easy to set up. ... "
" ... PRO: Amazing ease of setup and ease of day-to-day use ... "
" ... Super easy set up with the app. ... "
" ... Easy to setup and configure with your media center. ... "
Setup
92easy to set, remote, harmony, fairly, intuitive
+90%
-10%
" ... Setup of this was easy. ... "
" ... I had everything set up and programmed in 20 minutes. ... But the setup process will be the same. ... "
" ... Easy to set up. ... "
" ... So I emailed the CEO, and amazingly he replied within minutes and directed people to fix the problem. ... "
" ... Setup was super easy - especially since I was able to transfer my Link settings instead of starting from scratch. ... "
" ... Super easy set up with the app. ... "
" ... It was a good, solid remote that had a LONG setup cycle. ... "
" ... Easy to setup and configure with your media center. ... "
Apps
81alexa, harmony, software, integration, ios
+67%
-33%
" ... The app on your phone makes it a snap. ... "
" ... Just be patient when learning how to the Alexa interface. ... The Harmony app works on my Samsung Tab S2 and S7 phone. ... "
" ... Super easy set up with the app. ... "
" ... And another really cool option is the integration with the Amazon Echo. ... The smartphone app is also another great feature which gives you all the controls of the remote on your smartphone. ... "
" ... The app is just an added benefit. ... "
" ... Especially with Google Home / Amazon Alexa integration. ... "
" ... It helps you set up everything by only giving the app all the model numbers of your gear. ... "
" ... I mostly just use the phone app. ... "
Controls
80remote, elite, touchscreen, harmony, activity
+57%
-43%
" ... Controls our complicated home theater with Alexa commands. ... "
" ... It's also nice that this device now controls Sonos (and probably a billion other things). ... "
" ... Just be patient when learning how to the Alexa interface. ... "
" ... The haptic feedback is another thoughtful feature for touch screen buttons. ... "
" ... When you're done, shutting everything down is as easy as pressing the power-off button. ... "
" ... I really like the I phone app that lets me push one button from anywhere in the world and turn stuff on/off. ... "
" ... No more pressing 10 different buttons - Alexa integration is nice! ... "
" ... It works very well in parallel with phone control as well as Alexa control. ... "
Software Platform
77app, software, integration, logitech, harmony
+64%
-36%
" ... Plus, it works great with Alexa. ... Just be patient when learning how to the Alexa interface. ... "
" ... Good luck getting it to work with Alexa which was the 2nd most important reason I purchased it. ... "
" ... But once you get it right it works well with Alexa. ... "
" ... The app is just an added benefit. ... "
" ... Especially with Google Home / Amazon Alexa integration. ... "
" ... I have just set up the Alexa intergration but have not used it yet ... "
" ... I mostly just use the phone app. ... "
" ... The user interface is quite slick, but it is not geared toward the online feeds of Samsung SmartHub and easily controlling soundbar or the blue-tooth connected auxiliary speaker that I have. ... Samsung TV and soundbar have very simple, Apple-like remotes and good user interfaces. ... "
Product Reliability
54working, harmony, remote, logitech, harmony one
+48%
-52%
" ... It died and now we bought this on a deal of the day. ... "
" ... I had used a Harmony several years ago in a different home and had to abandon it because it had so many quirks. ... Again, repeated troubleshooting and re-programming failed to resolve the problem. ... "
" ... It is an okay product, but after a month of owning the product, it started giving problems with connecting my devices. ... "
" ... It will go days with not being able to connect to the Bose then all of a sudden it will start working again. ... Now I'm having a problem where it wont shut off. ... "
" ... No more looking up manufacturers from a little booklet, trying multiple codes only to end in utter failure. ... "
" ... Even going through Logitech support couldn't get it working. ... "
" ... Still have a few flaws. ... "
" ... A big step down from the Harmony One I've used for years. ... "
Resolution
30apple tv, receiver, ultra hd bluray, hd dvd, channels
+77%
-23%
" ... But let me tell you, I have an Apple TV, a Fire TV, a flat screen Panasonic and a Manavox Blu-ray player. ... "
" ... Same for the Roku Premiere+ streaming box. ... Then I added the Apple TV 4K. ... "
" ... I have a receiver, cable box, blu ray player, apple 4k tv, and an LG OLED. ... "
" ... turn on TV, set input to HDMI-1, turn on cable box, turn on AV receiver, set input to HDMI-1, etc. ... "
" ... 65" 4K HDR Sony Bravia TV ... Sony 4K Blu-Ray Player ... "
" ... And I have the simplest of systems: Panasonic Plasma TV, Marantz SR5012 AVR, TiVO PremiereXL. ... "
" ... then I can change to the Amazon Fire TV, and it shuts down my Channel Master DVR, switches input on the TV, and starts Fire TV. ... "
" ... ViewHD Prosumer Ultra HD HDMI VHD-PRO4X2i : https://www.amazon.com/gp/product/B00KUJ2DRO ... "
Price
27money, expensive, cost, waste of money, waste
+37%
-63%
" ... The price is certainly too high to try to suck it up and keep it. ... "
" ... Hate it more now that it is $50 cheaper. ... "
" ... Save your money and get something else. ... "
" ... Waste of money!! ... "
" ... It isn't worth the high price. ... "
" ... Not Worth the money. ... "
" ... Overall a total waste of money. ... "
" ... Since it doesn't feel good in hand I can't justify the price. ... Not putting up with seeing this again for the amount of money the Elite costs. ... I think I can tolerate the frustrations if this was much cheaper, but I refuse to accept this at the current price point. ... "
Display Clarity
24touch, screens, lcd, elite, sensitive
+67%
-33%
" ... If you move to fast and don't make a choice not only dose it allow you to move to the next screen then it locks you up and you have to rest at the whole process over by resetting the device. ... "
" ... You do need to be careful that an accidental touch can take you away from your main screen. ... "
" ... Battery life is also less than expected, although you can turn down the LCD brightness to extend it a little. ... "
" ... (1) It's easy to touch the edge of Elite's screen when picking it up or setting it down and accidentally trigger a new activity. ... "
" ... I have a samsung smart TV, and it's a bit tricky to get to all the smart features, but you can do it. ... "
" ... Be able to organize all your favorite TV shows to easily access this on the LCD display is a very nice feature. ... "
" ... Haptic feedback is good and screen is responsive. ... "
" ... Provide a way to hide the "Devices" screen. ... They could do better with screen real estate and workflow. ... "
Ports
23hdmi, input, ir, blasters, dvtech
+83%
-17%
" ... Hub is small and unobtrusive. ... "
" ... turn on TV, set input to HDMI-1, turn on cable box, turn on AV receiver, set input to HDMI-1, etc. ... "
" ... Having to use a hub. ... "
" ... Smart Power Strips / Smart AC Plugs ... "
" ... I would rather the exisitng hub simple be a secondary controller to Vera. ... "
" ... This is way more convenient than plugging the other ones into a PC and dealing with the Harmony desktop software. ... "
" ... For instance, for an Xbox, I selected my tv, a/v receiver, and xbox and then specified which HDMI input corresponds to my Xbox. ... "
" ... I like that it not only came with two "blasters" (IR emitters that can plug into the back of the hub and extend out the IR signal, particularly within a cabinet, or behind walls or doors) but that the hub itself will emit. ... "
Capacity
22room, living room, harmony, entertainment, elite
+95%
-5%
" ... Simple and quick to set up for multiple devices in a fairly complicated whole-house AV system. ... "
" ... And it makes it easier for other members of the family. ... "
" ... great addition to our household ... "
" ... I love it so much I bought one for another room too. ... "
" ... - With the 890, I could control everything from anywhere in the house. ... With the Elite, I have to be in the same room almost pointing it at the TV. ... "
" ... Works even from my office in a separate room :) ... "
" ... Set up IFTTT for it to turn off when I leave the house. ... "
" ... Utilizing the IR sensors and placing them strategically has worked out really well for overall control of my living room entertainment center. ... "
Marketplace
21product, deal, works as advertised, prime, logitech
+52%
-48%
" ... And another directly to Amazon Prime. ... Thank you, Logitech. ... "
" ... So a nice end to the story, but don't expect prompt shipping. ... "
" ... Item as described. ... Will buy from again. ... "
" ... The $100 Amazon discount sealed the deal. ... "
" ... I was a bit skeptical, but it work as advertised. ... "
" ... Works as advertised! ... "
" ... Amazon echo support is very good. ... "
" ... Works as described. ... "
Network
21hub, ir, house, cabinet, network
+67%
-33%
" ... I ended up solving the issue by buying the optional IR mini-blasters in order to get more precise control over how the IR signal was directed in my A/V closet. ... "
" ... Connected to a mesh Orbi Wi-Fi within several feet of direct sight line to a Orbi satellite. ... "
" ... I really needed for this to work up to at least 17 feet away from the furthest device and they are all at an angle to it. ... "
" ... Set up IFTTT for it to turn off when I leave the house. ... "
" ... *The Hub's IR signals are very strong. ... "
" ... Since I just purchased/installed Echo Dots around the house . ... "
" ... Put my home theatre system, XBOX, router, and several other internet devices in a spare bedroom closet. ... "
" ... No coverage for Panasonic TV's? ... "
Touch Sensitivity
19screen, touchscreen, remote, sensitive, responsive
+47%
-53%
" ... The only issue I have is the touchscreen. ... "
" ... The touch screen is a little bit of a pain for people with larger fingers. ... "
" ... Touch screen was to "touchy" and made it WAY to easy to screw things up . ... "
" ... When changing channels on the touch screen, it rarely goes to the channel you are entering. ... "
" ... The touch screen fails to sense touch about 60% of the time. ... "
" ... Only four device changes back and forth through the touch screen menu. ... "
" ... There are no buttons on the remote, just a touch screen. ... "
" ... The Elite touch screen often becomes unresponsive, especially when selecting Activities. ... "
Wifi
19network, hub, wi fi, ir, harmony elite
+74%
-26%
" ... Connected to a mesh Orbi Wi-Fi within several feet of direct sight line to a Orbi satellite. ... "
" ... I finally set a static IP address and it has since worked much better. ... "
" ... It's easy to setup as well, just be mindful if you have to change your WiFi network at any time you'll need to set it all up again. ... "
" ... I have not used it with any lights but I imagine it would be very easy as it looks on the wifi network for wink hubs and other zigbee stuff. ... "
" ... I like that it uses the WiFi network to communicate and that it knows how to find devices on the network and configure them. ... "
" ... It is also very convenient to use your smartphone, connected on the same network, to control your devices. ... "
" ... I setup all my "activities" from their app and even utilize my phone for control over wifi sometimes. ... "
" ... Operating many network devices like roku requires a good home network. ... "
Comfort
18feels, remote, hands, fingers, buttons
+56%
-44%
" ... It feels good in the hand. ... "
" ... It's got a good feel and weight to it. ... Feels like a quality product. ... "
" ... Really comfortable to hold, and buttons are well positioned. ... "
" ... Hands down the Best Universal remote I have ever used! ... "
" ... The functionality is similar, but the biggest improvements this time are in ease of use, clean and colorful display, and better feel in the hands. ... It works even under a pillow. ... "
" ... -- Comfortable in the hand ... "
" ... The remote itself feels comfortable and solidly built. ... The back is covered with a non slip surface and has some slight contouring that makes it comfortable to hold. ... "
" ... I have always been a distant admirer of these remotes and was quite excited to give it a go this past fall. ... "
Battery Life
18battery, charge, remote, elite, rcu810
+67%
-33%
" ... Life is so much better now. ... "
" ... Battery life is also less than expected, although you can turn down the LCD brightness to extend it a little. ... "
" ... Holds a charge for a pretty long time, I'll give it that. ... Even though it's fully charged! ... Sooner or later it gets around to showing you the correct charge level but that will be much later in the day after you have used it half a dozen times. ... "
" ... the only little downside is the battery life, but the charging station is very convenient. ... "
" ... -I don't know what the battery life is like yet (the Harmony Touch had decent battery life, but I kept it in the charging cradle most of the time) ... "
" ... Battery life isn't even close to my 900 Series remote although the Elite has exceeded my expectations. ... "
" ... Charges in about 8-12 hours. ... Charges enough to use for a few days anyways. ... "
" ... -Fairly good battery life in controller, get usually a week ... "
Returns
16returning, window, returned, refund, tomorrow
+6%
-94%
" ... Returned mine today! ... "
" ... I sent it back. ... "
" ... However, I bought the Elite and jus sent it back . ... "
" ... Wish I had it back. ... "
" ... only to have it fail on you and necessitate returning it to amazon . ... "
" ... Don't even want a refund, but stick with the remotes you have. ... "
" ... Update: I returned it. ... "
" ... Also, because you paid so much for it, you will keep using it, hoping it will improve, (it won't) until the window to return it expires. ... "
Design
14solid, modern, look, logos, feeling
+64%
-36%
" ... - The shape of the Elite is nice (when compared to the 890 which was kind of clunky). ... "
" ... It's nice and comfortable and solid feeling, just a little too much plastic. ... "
" ... The guy who made the logos has done great work and has multiple options so you have a nice variety to choose from. ... "
" ... Thoughtful design in button placement and usability. ... "
" ... Very awesome piece of technology. ... "
" ... nice design, and cheap . ... "
" ... The hardware is super nice and solid. ... "
Features
13programming, harmony, elite, thermostats, thermostat
+92%
-8%
" ... This one has the mini boosters and many programming options. ... "
" ... Honeywell Smart Thermostat ... "
" ... I needed these features for a couple of my "classic" AV components. ... I was pleasantly surprised by three features. ... "
" ... The Harmony Elite has many great features. ... "
" ... There are many additional features that are available such as Favorites that you can explore. ... "
" ... It's essentially a step function rather than a smooth dimming action. ... "
" ... It even controls HUE lights which is awesome! ... "
" ... The programming is so simple, it allows many customizations to get that perfect functionality. ... "
Build Quality
13remote, build quality, weight, turns, touch
+62%
-38%
" ... It cost a bit, but the product is just really well thought out, engineered, and designed. ... "
" ... But the ability to do this makes fine tuning hte control more flexible. ... "
" ... It's got a good feel and weight to it. ... Feels like a quality product. ... "
" ... It's nice and comfortable and solid feeling, just a little too much plastic. ... "
" ... The remote itself feels comfortable and solidly built. ... "
" ... nice design, and cheap . ... "
" ... The hardware is super nice and solid. ... "
Charging
13remote, charging, harmony, charging station, charging cradle
+92%
-8%
" ... the only little downside is the battery life, but the charging station is very convenient. ... "
" ... within a couple hours of unpacking and charging the Harmony Elite I was switching between activities I had set up. ... "
" ... As long as you can place the charger somewhere nearby and easy to reach, I definitely recommend this. ... "
" ... -Comes with a charging cradle ... -I don't know what the battery life is like yet (the Harmony Touch had decent battery life, but I kept it in the charging cradle most of the time) ... "
" ... Charges in about 8-12 hours. ... Charges enough to use for a few days anyways. ... "
" ... -Slick charging station ... "
" ... charge last about three to four days without having to put it on its charging station. ... "
" ... It comes with a charging cradle and it holds its charge for a long time. ... "
Call quality
11turn, talk, voice control, support, commands
+64%
-36%
" ... TALK ABOUT FRUSTRATING!!!!!! ... "
" ... I can finally control my TV with my voice! ... "
" ... For example, I can turn on music in the back yard using my phone. ... "
" ... Have hooked up through Alexa and voice commands work great as well which has is extremely cool and makes you realize just how lazy you can be . ... "
" ... Since I was still at work, I had to talk her through it over the phone. ... My wife is able to turn my stuff on without me needing to talk her through it. ... "
" ... I am also using this I conjunction with a Google Home so that I can turn on and Off my entertainment center using my voice. ... "
" ... I may be able to do mostly voice commands through the Amazon Echo. ... "
Lagging
10sometimes, delays, delay, damn, crashes
+20%
-80%
" ... but then the system resets. ... "
" ... Other times you have to restart the process all over again. ... Now I'm having a problem where it wont shut off. ... "
" ... After a very frustrating delay, if you are lucky, you will finally get to the channel you entered after 5-10 attempts, but you will never get rid of the embarrassing feeling that you are the fool who actually paid $300 for this thing. ... "
" ... It also has a slow response time. ... "
" ... Certain that I must have clicked the wrong 'this', I back up and try again, and again, and again, and again, and again until I'm screaming at the damn thing in frustration. ... "
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Specifications
Connectivity
USB: Yes
Recommendations
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