Last Updated: November 24, 2018 (Refresh Now)
Logitech Harmony Elite Remote Control 915 000256 Certified Refurbished
Last Updated: November 24, 2018 (Refresh Now)
7.3
SCORE
/10
Total Reviews
928
Old Reviews
487
Unverified
27
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Review Analysis - 414 recent, verified reviews
Detailed Mode
Remote
174harmony, remotes, refurbished, logitech, universal
+78%
-22%
" ... I'm a professional and use programmable remotes for most of my stuff but the Elites are a little better at integrating other home equipment like thermostats and lights. ... "
" ... Best remote for all of your electronics ... "
" ... Very cool ultra hi tech remote. ... "
" ... In my case I have a video game console that cannot be controlled via the Harmony (no IR sensor). ... "
" ... Just what I needed to make sure all my components are on one remote. ... "
" ... Awesome remote with used with the hub and IR blasters. ... No more trying to line up remote with device, works like everything was rf. ... "
" ... I have 5 devices integrated into the Harmony. ... The remote’s interface is easy to understand. ... "
" ... I've owned Harmony remotes in the past and always liked how easy they were to setup. ... It's been a few years though since I purchased a newer Harmony. ... From start to finish I was done in less than 30 minutes on my first remote. ... I loved this new remote so much, especially the sleep time built into the remote itself, that I bought a second unit for my other tv. ... I also integrated both of these remotes into my home automation. ... "
Device Compatibility
76hub, harmony, tv, sync, remote
+75%
-25%
" ... programs on your pc ... "
" ... We've got it paired to the xbox, surround sound, lg tv and apple tv. ... "
" ... Great device worked well with a majority of my devices but didn't work properly with the device I purchased it for. ... "
" ... I use for my roku, tv, Xbox, Wii U. ... "
" ... I have 5 devices integrated into the Harmony. ... The instructions to download the application onto my desktop computer, and sync device compatibility to the Harmony remote was easy. ... "
" ... I also integrated both of these remotes into my home automation. ... I ask my Echo to turn on the specific TV and a few seconds later, the power on sequence is running. ... "
" ... This is my third Harmony - had to up grade for new TV set up. ... "
" ... The Activity feature is great for turning on multiple devices at the same time. ... "
Ease of Use
68easy to set, programming, program, difficult, easy to setup
+90%
-10%
" ... Easy to program but not enough manual editing ability to cover all the bases. ... Still, a powerful device that makes using smarthome equipment easy. ... "
" ... Makes my home automation a breeze. ... "
" ... You can setup macros to do multiple tasks with one press of a button. ... "
" ... This is easy to sidestep via a custom setup but I could see a less savvy consumer essentially gimping their device total due to the way the setup wizard guides users. ... "
" ... Easy to program and easy to use. ... "
" ... Things sure have gotten more simpler to setup. ... "
" ... I had to add two button actions and that was an easy task. ... "
" ... Easy to setup. ... "
Product Reliability
59years, stopped working, logitech, harmony, remote
+47%
-53%
" ... After about a month or so some of the buttons stopped working, rendering it useless. ... "
" ... Lasted 6 months before the volume button stopped working. ... "
" ... The product worked for less than a month before it started restating it's self each time you try to use it. ... It is obslete at this point and it hasn't even been 60 days, do not purchase! ... "
" ... The OK button stopped working on the original after a year, It stopped working after 42 days with my second purchase. ... "
" ... It never worked. ... It never worked. ... "
" ... My old Logitech Harmony One died. ... "
" ... I guess that's what I get for ordering refurbished, but this thing has never worked properly. ... "
" ... Bought a refurbished model and it’s already stopped working . ... "
Controls
54buttons, control, remote, press, actions
+56%
-44%
" ... I can finally control my Roku and TV without switching inputs repeatedly, especially just to change the volume! ... "
" ... You can setup macros to do multiple tasks with one press of a button. ... "
" ... The HA light buttons on the remotes are helpful when you want to turn on/off or brighten/dim a specified light and not ask the Echo to do it. ... "
" ... I had to add two button actions and that was an easy task. ... "
" ... But if you press help it adjusts. ... Hopefully, it will learn and adjust itself. ... "
" ... Nice variety of buttons. ... "
" ... this one works very well also, it has just taken a little getting used to as some of the buttons/features are in different places. ... "
" ... You're able to select buttons for specific actions for each device. ... You can also select one device (in my case my amplifier) to control all the volume settings. ... "
Setup
44instructions, software, easy to setup, harmony, remote
+93%
-7%
" ... Very simple to configure once you get the software installed. ... "
" ... This is easy to sidestep via a custom setup but I could see a less savvy consumer essentially gimping their device total due to the way the setup wizard guides users. ... "
" ... The instructions to download the application onto my desktop computer, and sync device compatibility to the Harmony remote was easy. ... "
" ... I've owned Harmony remotes in the past and always liked how easy they were to setup. ... Things sure have gotten more simpler to setup. ... The setup imported everything over from my previous Harmony and I was off and running. ... "
" ... Easy to setup. ... "
" ... Easy to program/set up. ... "
" ... Easy set up and great support as usual. ... "
" ... The programming was simple. ... "
Software Platform
29tv, app, program, roku, programming
+66%
-34%
" ... programs on your pc ... "
" ... The My Harmony software requires you to login using Facebook, Gmail, or email which is ridiculous, all I want to do is program it. ... "
" ... Probably took an extra 20ish minutes to figure it out by asking google. ... "
" ... I had to install a software update to get it to work with the TV but now it is great. ... "
" ... When I want the TV on I say, "Hey Google. ... "
" ... As I used the setup software more and more, I discovered I could add commands to "watch TV" such as a pause of 2 seconds after the TV and Direct TV devices are turned on, change the channel to Fox News (FNC), and EXIT the program guide so the TV turns on to my favorite channel and the program guide is removed from the screen. ... "
" ... I will keep playing with it and figure out what else it will do on the TV's. ... "
" ... It is amazingly intuitive in the software, but if you don't understand what I am saying here, it will be a struggle to get it working right. ... "
Marketplace
23refurbished, works, certified, advertised, seller
+61%
-39%
" ... It was way cheaper than going to the store. ... "
" ... Works exactly as expected. ... "
" ... I have received several emails from the company saying if I have any problems they will be glad to help me. ... "
" ... Thank you for the savings! ... "
" ... Worked as advertised. ... "
" ... This is a great little device that I got refurbished at a great price from Blutek through Amazon. ... The seller provided instant follow-up after the sale to offer assistance if needed. ... "
" ... I bought it on Amazon for $39.00. ... "
" ... Kudos to Amazon Certified program! ... "
Apps
21software, tv, program, myharmony, harmony
+67%
-33%
" ... programs on your pc ... "
" ... My main complaint is that the setup software will count devices against your total device limit (I think it's 7) even if the Harmony can't control them. ... "
" ... The My Harmony software requires you to login using Facebook, Gmail, or email which is ridiculous, all I want to do is program it. ... "
" ... Everything works seamlessly and the app does everything you want, plus more. ... "
" ... I had to install a software update to get it to work with the TV but now it is great. ... "
" ... The Harmony app asks simple questions, and automatically selects the anticipated correct response. ... "
" ... When I want the TV on I say, "Hey Google. ... "
" ... The programming, using an online app, is simple and they have worked flawlessly. ... "
Price
17money, worth the money, remote, refurbished, best remote
+71%
-29%
" ... Price for sure was much lower due to being a refurb, but it looks and works like new. ... "
" ... The best remote that you can get with a great price too! ... "
" ... Best to buy refurbished save money. ... "
" ... Worth the money! ... "
" ... Remoter is a good quality product, great price. ... "
" ... I bought it on Amazon for $39.00. ... "
" ... A good remote for the price. ... "
" ... This is a great remote for the money. ... "
Design
17new, looking, looks, looked, visible
+65%
-35%
" ... I think these new Elites are slick. ... "
" ... Bought it refurbished but I must admit it looks brand new. ... "
" ... Combined 3 into one nice looking device. ... "
" ... looks brand new. ... "
" ... However, I have programmed it and it looks brand new. ... "
" ... Looks brand new! ... "
" ... However, all the components looked brand new - including being wrapped and sealed. ... "
" ... Well designed and solid construction. ... "
Returns
16unit, return window, return, amazon, support
+6%
-94%
" ... Returned it for a refund. ... "
" ... I’m returning mine. ... "
" ... So, unfortunately I had to return it. ... "
" ... Outside return window. ... "
" ... Called Logitech support and they told me to send product back. ... "
" ... I returned the 915 ... "
" ... The unit started malfunctioning shortly after return window closed. ... "
" ... It probably was defective, returned, and was placed on the shelf for resale. ... "
Ports
16cable, remote, hub, tv, via
+44%
-56%
" ... Product came with a defective ac chord for hub. ... "
" ... I spent an entire evening trying to figure out why I couldn’t get my hdmi inputs to line up before I realized it had something to do with the dynamic input of hisense TVs that doesn’t sync with this remote. ... "
" ... Also, the remote shipped with the wrong type of USB cable. ... "
" ... Tried reconnecting it via another USB port ... "
" ... The item is useless without the hub. ... Beware: The hub is NOT included. ... "
" ... I did not receive the USB cord. ... "
" ... Still, something a basic as being recognized via cable should be a part of a certified refurbished test. ... Tried every USB port on each unit. ... "
" ... did not connect to tv and cable box ... "
Battery Life
13charge, remote, days, battery life, battery
+38%
-62%
" ... Unfortunately there were no AA batteries. ... "
" ... Also, the battery life isn't stellar, but it at least lasts about 2 days before having to place it in the cradle. ... "
" ... Something is causing the batteries to drain down very quickly. ... "
" ... battery life is extremely short . ... "
" ... Been on charge and nothing. ... "
" ... My only issue with these remotes is battery life. ... "
" ... Did a hard reset on the remote, removed and replaced batteries. ... "
Cables
12cable box, usb, remote, tv, television
+50%
-50%
" ... Also, the remote shipped with the wrong type of USB cable. ... "
" ... I did not receive the USB cord. ... "
" ... Still, something a basic as being recognized via cable should be a part of a certified refurbished test. ... "
" ... did not connect to tv and cable box ... "
" ... it even paired with a Chinese Cable box which is unusual. ... "
Build Quality
12scratches, physical, marks, hand, feels
+58%
-42%
" ... For an older type unit, it is very flexible. ... "
" ... It came fully packaged with no flaws, physical marks, scratches etc. ... "
" ... I have no doubt that they would last much longer if treated decently :) ... "
" ... BTW there is a silicone protector that I also bought, designed just for this product that I believe is really essential for protection. ... "
" ... Well designed and solid construction. ... "
" ... Not a scratch on them. ... "
" ... It has beautiful rubberized grip and feels like a premium product, way better and more high-end compared even to "Ultimate" model which feels cheap and plasticky. ... "
Capacity
11bedroom, house, family, remotes, remote
+91%
-9%
" ... 2nd one I purchased for my house ... "
" ... Used to have 4 remotes in the main TV room, now I have just one! ... "
" ... The previous remote has since come back and is being used in another room. ... "
" ... Working great, has made multiple components manageable by my family . ... "
" ... I am going to purchase another for my other house. ... "
" ... I purchased this for my bedroom setup and it works really well. ... "
" ... Bought 2 more for the bedroom. ... "
" ... I bought a cabin a couple of years ago and am getting ready to let friends and family use it. ... "
Delivery
11received, condition, arrived, new, worked
+91%
-9%
" ... Exactly what I wanted and arrived on time too. ... "
" ... Like brand new, arrived very quickly ... "
" ... Delivered as promised and no damage to box or product. ... "
" ... Received my refund within a couple of hours after dropping off at the UPS Store. ... "
" ... Both were in excellent condition, worked fine out of the box. ... "
" ... Unit arrived in new condition. ... "
" ... Product arrived promptly and in excellent condition. ... "
" ... It was nicely wrapped and I will update this review once the proper item is received. ... "
CD/DVD
10player, disc, cd player, soundbar, ray
+70%
-30%
" ... And at less than I have 5 various units (AVR, Cable HDR, Blu-Ray, CD/DVD player and XBOX One in my Media Room and it was able to pick all but one up off it's first try with the online setup. ... "
" ... This was useful with my Panasonic 5-disc DVD/CD player/changer and my Funai DVD/VHS player/recorder as none of these devices default to "play" when turned on. ... Now I can insert a disc, start my "activity" and each devices plays on startup! ... "
" ... Just an outstanding solution to every techies nightmare, How to explain to non-techie person how to watch TV versus how to watch a DVD or play music , etc . ... "
" ... My LG TV, my Vizio Blue ray ... "
" ... This one is just fine for a TV with a dvd/bluray and soundbar setup. ... "
" ... All my other components, including an older Zenith VCR/DVD combo, work perfectly. ... "
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