Last Updated: July 30, 2019 (Refresh Now)
Logitech H820e Wireless Dual Headset
Last Updated: July 30, 2019 (Refresh Now)
6.9
SCORE
/10
Total Reviews
730
Old Reviews
489
Unverified
69
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Review Analysis - 172 recent, verified reviews
Detailed Mode
Usage
54calls, call, button, headset, voice
+76%
-24%
" ... Work can finally hear me without interference through soft phone. ... "
" ... The sound quality was amazing, no glitches or quality problems and the mute button worked. ... "
" ... Call clarity is great. ... "
" ... They are essentially plug and play - really easy set up. ... "
" ... Range is great (I can take Skype calls in the back yard). ... "
" ... If you plan to use it at your desk and need crystal clear voice for conference calls, this is the one. ... "
" ... Easy to setup. ... "
" ... I wanted this device for two reasons: to be able to control ambient noise on the increasing number of web-based conference calls I'm a member of, and to double as audio instead of putting in my earbuds every time I sit down to the desk. ... "
Body
53comfortable, ear, logitech, wearing, head
+70%
-30%
" ... been buying headsets for 9 years best I have found and the most comfortable ... "
" ... Usage: 4 hours longest single call, typically 4-6 hours of headset wearing . ... "
" ... The sound is really good and the headset is fairly comfortable. ... "
" ... great sound, decent comfort . ... "
" ... Great head set and good value if you consider the quality and cost of the alternatives. ... "
" ... These have been pretty solid. ... "
" ... The microphone itself can rotate around, so you can wear the headset with the mic on the left or right. ... "
" ... When I saw this industrial-strength Logitech headset on Amazon, I figured I'd give it a try. ... "
Body / Comfort
42headset, ear, logitech, wearing, head
+71%
-29%
" ... Great head set and good value if you consider the quality and cost of the alternatives. ... "
" ... I really cannot complain it is comfortable easy to use and solid. ... "
" ... I absolutely love Logitech! ... "
" ... Not only did the battery Not die, it was comfortable to keep on my head all day long. ... "
" ... great sound, decent comfort . ... "
" ... I just wish it a little more comfortable after three straight hours of use. ... "
" ... Usage: 4 hours longest single call, typically 4-6 hours of headset wearing . ... "
" ... The microphone itself can rotate around, so you can wear the headset with the mic on the left or right. ... "
Usage / Calling
33call, voice, skype, headset, conference calls
+73%
-27%
" ... If you plan to use it at your desk and need crystal clear voice for conference calls, this is the one. ... "
" ... Good call quality through Skype. ... "
" ... Call clarity is great. ... "
" ... Also the range of this is amazing i can go outside and still recieve calls. ... "
" ... I use this for computer based phone calls - basically click to dial. ... With this headset, I am getting feedback that my voice is crystal clear and while they hear some background noise, but it's not distracting to them like it was on the cheaper headphones. ... "
" ... I can check my mailbox at the end of my driveway and not drop the call. ... "
" ... I can walk around my entire house on a conference call if I need to. ... "
" ... I can be outside in the yard while on a conference call and the range is great. ... "
Connectivity
30headset, skype, logitech, webex, port
+70%
-30%
" ... Makes me very happy to buy Logitech devices again after the quality of the device and support they give. ... "
" ... The headset works all around our home ... "
" ... I absolutely love Logitech! ... "
" ... I use this for proprietary dictation software that is based on Dragon and this works better than the USB mic I was assigned by my company. ... "
" ... I love this headset, I work from home and use all day for work. ... "
" ... I have to place it several times on the charger to get it set so they connect. ... "
" ... I use Windows 10 without any Issues. ... "
" ... I use it several hours a day and it works great with Skype. ... "
Connectivity / Device Compatibility
24logitech, headset, webex, cisco, work from home
+75%
-25%
" ... I like the way the computer doesn't need to know there is any wireless sorcery going on. ... "
" ... Since this connects via USB, there is no flakiness in connectivity - it ALWAYS works. ... "
" ... I use it several hours a day and it works great with Skype. ... "
" ... There is no synching or installing on your laptop. ... "
" ... Strongly recommend any Logitech phone. ... "
" ... So for Logitech Wireless Headset, I have to give it a thumbs up. ... "
" ... I love this headset, I work from home and use all day for work. ... "
" ... Love being wireless! ... "
Product Reliability
21year, weeks, month, 3 months, months
+43%
-57%
" ... But 1 star for any performance over 1 year. ... "
" ... I've purchased a replacement product at this point. ... "
" ... Then 6 months later the replacement also died. ... "
" ... Lasted 3 months, just until warranty expired, and headsets stopped working. ... "
" ... It has not been updated since 2013 and it has some issues. ... "
" ... My first set lost audio after a few weeks. ... "
" ... Done after only 3 months of use!! ... "
" ... This does not work anymore. ... "
Usage / Controls
15button, boom, mic, headset, unmute
+67%
-33%
" ... One of the rare bluetooth headsets that has a mic mute button on the headset itself. ... "
" ... I love the easy access of the mute button being directly on the microphone bar itself. ... "
" ... Pros: Comfortable, light, base station, easy mute button/LED, 10+ hour battery life ... "
" ... LOVE the mute button / light on the mic boom. ... "
" ... LOVE the mute button / light on the mic boom. ... "
" ... Also, muting via the button on the boom mic works, and the red light showing you are muted is nice ... "
" ... Good range and convenient on-the-headset buttons to mute/unmute and hang up. ... "
" ... The sound quality was amazing, no glitches or quality problems and the mute button worked. ... "
Usage / Ease of Use
14mute, easy to use, easy to setup, setup, plug and play
+100%
" ... Easy to setup. ... "
" ... Easy to use. ... "
" ... I spoke to a few reps. and everyone was very helpful and friendly. ... "
" ... I love the easy access of the mute button being directly on the microphone bar itself. ... I really cannot complain it is comfortable easy to use and solid. ... "
" ... They are essentially plug and play - really easy set up. ... "
" ... Easy to mute (and to know when you're on mute) as well. ... "
" ... Easy to setup. ... "
" ... Easy to mute (and to know when you're on mute) as well. ... "
Body / Build Quality
14head, earpiece, build quality, boom, weighted
+57%
-43%
" ... It is also not heavy and the mouthpiece is flexible. ... "
" ... I finally broke down and got these for work. ... "
" ... The charging base is weighted and has what feels like a magnetic clasp that locks the headset into place with a satisfying click. ... "
" ... They say gently bend the cups apart to relax the fit. ... "
" ... It is almost twice the price but the build quality, comfort and software makes it worth it. ... "
" ... These have been pretty solid. ... "
" ... These have been pretty solid. ... "
Service
12back, exactly, support, sent, send
+17%
-83%
" ... I was extremely disappointed by this purchase and I've never returned anything faster to amazon in my life. ... "
" ... After several conversations with support they did not seem to be able to comprehend what the problem was and they just stopped responding and sent me a survey on how they did. ... "
" ... No hassling with them, needing to send the broken one back, or anything! ... "
" ... I am going to try and return it. ... "
" ... Now i am 2 days outside of the return period and cannot return it. ... "
" ... I have sent this back ... "
" ... They didn't want me ti return the double, they told me to keep. ... "
" ... Not as good as advertised. ... "
Connectivity / Ports
10port, headset, computer, usb port, unplug
+60%
-40%
" ... Since this connects via USB, there is no flakiness in connectivity - it ALWAYS works. ... "
" ... This USB wireless headset is a lifesaver! ... "
" ... I use this for proprietary dictation software that is based on Dragon and this works better than the USB mic I was assigned by my company. ... "
" ... After plugging in the dock's USB cable to my Windows 10 PC, the device was immediately recognized. ... "
" ... This USB headset is amazing. ... "
Service / Returns
8back, support, sent, send, returned
-100%
" ... They didn't want me ti return the double, they told me to keep. ... "
" ... I am going to try and return it. ... "
" ... Through the headset in the trash. ... "
" ... I was extremely disappointed by this purchase and I've never returned anything faster to amazon in my life. ... "
" ... Now i am 2 days outside of the return period and cannot return it. ... "
" ... I have sent this back ... "
" ... After several conversations with support they did not seem to be able to comprehend what the problem was and they just stopped responding and sent me a survey on how they did. ... "
" ... No hassling with them, needing to send the broken one back, or anything! ... "
Sound
5noise, noise cancelling, volume, office, microphone
+60%
-40%
" ... The sound and voice quality are great and the noise-canceling is perfect, especially since I have dogs and work from my home office. ... "
" ... With this headset, I am getting feedback that my voice is crystal clear and while they hear some background noise, but it's not distracting to them like it was on the cheaper headphones. ... Every headset says it has a "noise cancelling" microphone, but this one is very good and is worth the extra money for the quality. ... "
" ... Every headset says it has a "noise cancelling" microphone, but this one is very good and is worth the extra money for the quality. ... "
Service / Product As Described
4described
+50%
-50%
" ... Not as good as advertised. ... "
" ... Not as good as advertised. ... "
Body / Cable
4headset, wire, freedom, cord, boom
+75%
-25%
" ... I like being able to set it on the base station instead of having to deal with a cord. ... "
" ... They work flawlessly with no issues, tangled cables or sound troubles. ... "
" ... This headset being wireless gives me freedom from the wire. ... "
Sound / Noise Cancellation
3noise, noise cancelling, office, microphone, canceling
+100%
" ... The sound and voice quality are great and the noise-canceling is perfect, especially since I have dogs and work from my home office. ... "
" ... With this headset, I am getting feedback that my voice is crystal clear and while they hear some background noise, but it's not distracting to them like it was on the cheaper headphones. ... Every headset says it has a "noise cancelling" microphone, but this one is very good and is worth the extra money for the quality. ... "
" ... Every headset says it has a "noise cancelling" microphone, but this one is very good and is worth the extra money for the quality. ... "
Price
3money, waste, price, headset
+33%
-67%
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Specifications
No specs available.