Last Updated: September 6, 2021 (Refresh Now)

LitterMaid Multi Cat Self Cleaning Litter Box

Last Updated: September 6, 2021 (Refresh Now)
4.8
SCORE
/10
Total Reviews
1000
Old Reviews
0
Unverified
35
Spam Test
PASS

Review Analysis - 965 recent, verified reviews

Detailed Mode
Reliability
 343
lasted, litter, motor, quit, broke
+14%
-86%
comment
" ...  This is the third one we’ve purchased, first from Amazon, the first two lasted less than a year. ... This one made it two years.  ...  "
comment
" ...  It really labors with poop and many times stops or error codes out with pee and/or with poop.  ...  "
comment
" ...  This litter box has stopped working for no reason twice. ... It just stopped working. ... I am extremely frustrated because they aren't cheap and I should be able to get it replaced.  ...  "
comment
" ...  It’s a week old, only.  ...  "
comment
" ...  I bought this in June and the sweeper motor quit after 3 weeks of use .  ...  "
comment
" ...  Broke after one month of normal use.  ...  "
comment
" ...  Have had this litter box for just over a year. ... It worked fine up until recently. ... Review update: have owned the litter box for about 14 months, it is now completely dead.  ...  "
comment
" ...  Used for only 2 weeks when the rake started getting stuck daily.  ...  "
Cleaning
 314
litter box, rake, self cleaning, cats, clean
+40%
-60%
comment
" ...  i wouldnt recommend this as it is difficult to clean and seems to wear out rather quickly  ...  "
comment
" ...  No matter what litter you use, it does not clean the box- In my opinion it is not self cleaning at all.  ...  "
comment
" ...  Overall, you can expect to have a few weeks of “set it and forget it.” You will then have to take it apart and clean the rake, and deal with stuck messes on the very bottom.  ...  "
comment
" ...  This was not a sprinkling of clean(ish) litter, but a huge pile of pee fragranced muck.  ...  "
comment
" ...  I have deep cleaned it multiple times and it still gets stuck in the middle of the litter box when it meets the first clump of litter.  ...  "
comment
" ...  Had to constantly clean the tracks and even that didn't save it in the end.  ...  "
comment
" ...  Parts easily broke and fell apart when I was attempting to clean the machines, which I wasn’t supposed to have to be doing to any great degree .  ...  "
comment
" ...  It will sometimes briefly lose power while it's running, which starts the cleaning cycle over again. ... Turned it off for regular cleaning, it won't power on into either mode.  ...  "
Body
 291
tray, broke, rake, bin, scoop
+21%
-79%
comment
" ...  I ended up just lining the receptacle with a plastic bag and tossing that, I didn't like having to spend so much money on the receptacles.  ...  "
comment
" ...  The roller gets stuck and finally broke itself.  ...  "
comment
" ...  I also wish the waste receptacle was sturdier.  ...  "
comment
" ...  Definitely won't work for sticky poops.  ...  "
comment
" ...  Large waste container ... Rake gets stuck returning to its resting spot (nothing in its way)  ...  "
comment
" ...  The motor and the rakes are too cheaply made and cannot handle raking up the clumps into the box.  ...  "
comment
" ...  The rake gets jammed several times a day & I have to stop & scoop clumps to correct it. ... Plus a part that covers that the container (that gets the used litter scooped into) broke off within the first week so now it stays open with the smelly clumped litter exposed consistently.  ...  "
comment
" ...  Both of them broke the bin cover off while I was at work. ... These are nothing more than overpriced pieces of plastic.  ...  "
Marketplace
 149
return, litter, amazon, replacement, refund
+14%
-86%
comment
" ...  I sent it back.  ...  "
comment
" ...  Tried contacting the company, but never heard back.  ...  "
comment
" ...  The litter box came with a broken piece which leaves the thing completely useless. ... I am stationed overseas so the cost to return the box for a refund is useless. ... I’ve contacted the manufacturer and still have no received a response.  ...  "
comment
" ...  My product just arrived and came broken out of the box. ... I found a broken piece tossed into the middle and had to look around to find out where it came from.  ...  "
comment
" ...  I can’t return it because I couldn’t get to the UPS store in time due to the covid stay at home order. ... About every third one I order does not work right out of the box.  ...  "
comment
" ...  Only to find that after 30 days I am officially out of the Amazon return window.  ...  "
comment
" ...  I am totally frustrated with this litter box and it is my fourth Litter Maid litter box.  ...  "
comment
" ...  First of all, the machine arrived damaged from shipping.  ...  "
Price
 129
worth, waste your money, waste of money, worth the money, save your money
+24%
-76%
comment
" ...  That's ridiculous and too much money to waste  ...  "
comment
" ...  Waste of money.  ...  "
comment
" ...  Don’t waste your money on this.  ...  "
comment
" ...  Don’t waste your money on this item.  ...  "
comment
" ...  Don't waste your money like i did.  ...  "
comment
" ...  Thought I’d be saving, and ended up wasting the money i spent on this.  ...  "
comment
" ...  Was a waste of money, wish I didn't buy it.  ...  "
comment
" ...  Not worth the money or the work it requires.  ...  "
Body / Storage
 129
tray, bin, scoop, trays, cats
+29%
-71%
comment
" ...  Large waste container  ...  "
comment
" ...  It also frequently jams when trying to lift the lid. ... I have to scoop at least once a week, and stuff is often stuck to the bottom.  ...  "
comment
" ...  I tried 2 different types of litter and doesn't scoop very well.  ...  "
comment
" ...  My cats didn’t like it and neither did i. I found it difficult and cumbersome to change the waste container. ... I could not get the waste container to “lock” into place at a  ...  "
comment
" ...  The tray is also super small so you’re having to empty it daily at least.  ...  "
comment
" ...  It doesn't work half the time, it dumps litter and poop all under the tray in which it is supposed to go.  ...  "
comment
" ...  When moving to the waste compartment, waste with ANY remaining moisture gets caked on the edge of the bin, again defeating the purpose.  ...  "
comment
" ...  It doesn't work well better than the $2 cat litter box i got from the dollar store.  ...  "
Body / Build Quality
 121
litter, rake, cat, receptacles, poop
+12%
-88%
comment
" ...  I have a tiny cat and she broke this thing in 3 months. ... Problem I think is with the materials they used to make it. ... The design has an open rail design for the wheels and this is what eventually killed mine.  ...  "
comment
" ...  The rake then goes over the clay-like soft litter and attempts to break it - now we have litter littered with a multitude of cat waist particles spread all over. ... So here we are, wrapping said box into a plastic wrapper, so I can dispose of the waste and keep from buying multiple boxes. ... The old kind at least didn't crumble in a bazillion pieces.  ...  "
comment
" ...  3) The receptacles sold under the LM brand seem to be slightly thinner plastic than the NM.  ...  "
comment
" ...  Littermaid, I guess has never has heard the the phrase " If it ain't broke, don't fix it "  ...  "
comment
" ...  The one on the left was supposed to be new looks new but broken.  ...  "
comment
" ...  Unfortunately, there aren’t any positives to share about this product - we would have been far better off using an inexpensive plastic box and scooper.  ...  "
comment
" ...  The lid that covers the receptacle was thin and unstable. ... I also replaced the rubber grid on the entry ramp with all-weather carpet because my cats didn't like the feel of the rubber grid and didn't want to go into the box. ... The rake did not remove materials deposited in the very back of the box or the very front near the lid.  ...  "
comment
" ...  It is 3/18/2020 and the automatic rake is stuck with the plastic lid open.  ...  "
Usage
 98
cats, litter, house, cat, manual
+67%
-33%
comment
" ...  So much for easy care.  ...  "
comment
" ...  I also highly recommend putting it outside in a deck box and having your cat door go right inside it, if you have a house setup that allows for it.  ...  "
comment
" ...  I did buy the first one when it was released and the second one around Christmas.  ...  "
comment
" ...  It’s super easy to clean.  ...  "
comment
" ...  i guess that’s an easy fix!  ...  "
comment
" ...  It was easy to set up and clean.  ...  "
comment
" ...  The containers for used litter are easy going in, but very hard to remove when full.  ...  "
comment
" ...  Very quiet running.  ...  "
Body / Fit
 93
rake, stuck, gets stuck, scoop, receptacle
+11%
-89%
comment
" ...  The lid that covers the receptacle was thin and unstable.  ...  "
comment
" ...  This is terrible doesn’t work gets stuck .  ...  "
comment
" ...  Both of them broke the bin cover off while I was at work.  ...  "
comment
" ...  The trays caused issues being so flimsy and I constantly had a mess from them spilling while changing them, rakes stuck, uneven raking making spaces so my cats kept peeing straight on the plastic which the rakes can’t scoop up so I could smell pee if I didn’t manually clean and scrape the bottom.  ...  "
comment
" ...  Parts easily broke and fell apart when I was attempting to clean the machines, which I wasn’t supposed to have to be doing to any great degree .  ...  "
comment
" ...  I don't what to force it back to get the lid closed.  ...  "
comment
" ...  I have purchased two of these and they both Jam often.  ...  "
comment
" ...  3. the waste receptacle does not have a holder like it used to, you now wedge it up under the lip of the box and when the mechanics raises and lowers the receptacle lid it moves the receptacle enough that it doesn’t close securely allowing odor.  ...  "
Marketplace / Returns
 86
replacement, refund, send, returned, returning
+6%
-94%
comment
" ...  So I got ripped off because I’m not allowed to refund.  ...  "
comment
" ...  I am in the process of returning this product.  ...  "
comment
" ...  I’ve already called and have them sending a check for replacement and will be sending it back less than 2 weeks from purchasing it.  ...  "
comment
" ...  Too late now to return.  ...  "
comment
" ...  so I sent them . ... then nothing now I am waiting on another request I have submitted .  ...  "
comment
" ...  So back in January I bought a litterbox through Amazon - when I received it, it didn’t work so I contacted Amazon and they sent me a replacement and I returned the old one. ... They finally told me I would get a replacement send to me and there was no need to return the other (which I did) they said it would take a week and it’s now been two months.  ...  "
comment
" ...  My unit was an obvious return and blew out immediately.  ...  "
comment
" ...  So disappointed that I had to return it after a month of use.  ...  "
Sound
 77
noise, litter, motor, rake, noisy
+9%
-91%
comment
" ...  It's loud, fills up way too fast.  ...  "
comment
" ...  The motor is too loud. ... One of my kittens wont go near it because she's scared of the noise.  ...  "
comment
" ...  This is very loud and doesn't work very well.  ...  "
comment
" ...  It worked great, although at times it was a bit loud .  ...  "
comment
" ...  2) litter constantly got stuck on the rake which was not very easy to clean and 3) it is SO loud.  ...  "
comment
" ...  I also agree with other users that it's sounds underpowered.  ...  "
comment
" ...  Makes a really loud noise that scared my cat .  ...  "
comment
" ...  *The wheels squeak when scooping-loudly!  ...  "
Usage / Ease
 48
easy to clean, litter, much easier, makes, easy to set
+79%
-21%
comment
" ...  It’s a breeze to change if it isn’t over full.  ...  "
comment
" ...  It’s super easy to clean.  ...  "
comment
" ...  Easy to change out canister.  ...  "
comment
" ...  The rake is easy to remove.  ...  "
comment
" ...  User-friendly and not a miracle worker so it it does the job  ...  "
comment
" ...  Seriously makes my life SO MUCH EASIER.  ...  "
comment
" ...  i guess that’s an easy fix!  ...  "
comment
" ...  It's easy to clean and works great as long as it works .  ...  "
Marketplace / Delivery
 45
litter, regular litter box, litter maid, hate this litter, cat
+24%
-76%
comment
" ...  Bought 1 and arrived doa.  ...  "
comment
" ...  Received item on May 12th, and by May 20th the item is not functioning.  ...  "
comment
" ...  It's essentially a regular litter box now.  ...  "
comment
" ...  First of all, the machine arrived damaged from shipping.  ...  "
comment
" ...  This is the worst litter box.  ...  "
comment
" ...  Until March 27th .  ...  "
comment
" ...  It was then that I noticed the large crack in the corner of the litter box.  ...  "
comment
" ...  The litter box can't handled any of the clumping.  ...  "
Sound / Sound Quality
 43
loud, motor, litter, noisy, scared
+12%
-88%
comment
" ...  I have yet to hear from them.  ...  "
comment
" ...  Never buying again it started getting stuck after a month and makes a horrible noise when it gets stuck.  ...  "
comment
" ...  After dumping it now makes a loud thumping noise as it declines back in the litter. ... The noise is horrendous.  ...  "
comment
" ...  I also agree with other users that it's sounds underpowered.  ...  "
comment
" ...  There is no sound to let you know.  ...  "
comment
" ...  Poor quality, gears started making noise with in the first two months.  ...  "
comment
" ...  I don't think I can deal with this noise,  ...  "
comment
" ...  This MOTOR IS LOUD and struggles to get the rake to the end of the box.  ...  "
Sound / Volume
 42
litter, noise, stuck, motor, rake
+7%
-93%
comment
" ...  The motor is too loud.  ...  "
comment
" ...  The motor manages to not be strong enough and also unnecessarily loud.  ...  "
comment
" ...  Makes a really loud noise that scared my cat .  ...  "
comment
" ...  The rake on the litter maid gets so messy and it’s pretty loud when it cleans.  ...  "
comment
" ...  The unit sounded horrible and loud. ... So loud it would wake us up while sleeping.  ...  "
comment
" ...  2) litter constantly got stuck on the rake which was not very easy to clean and 3) it is SO loud.  ...  "
comment
" ...  Besides being super loud, this litter box doesn't work all that great.  ...  "
comment
" ...  It's loud, fills up way too fast.  ...  "
Body / Comfort
 36
litter, broke, scooping, gets stuck, fell apart
+22%
-78%
comment
" ...  I CANNOT STRESS ENOUGH JUST HOW MUCH OF A PIECE OF JUNK THESE ARE.  ...  "
comment
" ...  More of a pain in the A$$ than it’s worth.  ...  "
comment
" ...  After a year they both broke!  ...  "
comment
" ...  Way ripped off.  ...  "
comment
" ...  All have worked great until worn out after a few years.  ...  "
comment
" ...  It started falling off the track and we couldn't get it back on.  ...  "
comment
" ...  i got my hands in crap more than ever  ...  "
comment
" ...  The whole arm  ...  "
Marketplace / Marketplace
 32
response, seller, original, littermaid, contacted
+25%
-75%
comment
" ...  I wanted to wait a while before I wrote a review.  ...  "
comment
" ...  Alrighty, I hate to give a product a bad review based on the seller.  ...  "
comment
" ...  This was the complete opposite of what I expected and is the first time I am 100% disappointed with Amazon.  ...  "
comment
" ...  I’ve contacted manufacturer with little no response.  ...  "
comment
" ...  I even email the company and called no reply back!  ...  "
comment
" ...  I contacted the company with no response.  ...  "
comment
" ...  So back in January I bought a litterbox through Amazon - when I received it, it didn’t work so I contacted Amazon and they sent me a replacement and I returned the old one.  ...  "
comment
" ...  and still no response from them. ... so changed my review.  ...  "
Usage / Capacity
 26
cats, cat, family, litter, bedroom
+69%
-31%
comment
" ...  This was a life saver for there are multiple cats in the house.  ...  "
comment
" ...  This litter box is great for our household.  ...  "
comment
" ...  But it does keep my house from smelling like cat and my picky boy will use it.  ...  "
comment
" ...  I care for autoimmune compromised cats and having different types of litter boxes in the house is a must. ... The Litter Maid box is an excellent addition to the litter box family.  ...  "
comment
" ...  We travel with our cat in an RV and have it in the basement compartment.  ...  "
comment
" ...  We have 3 cats in our household.  ...  "
comment
" ...  My son wanted a cat, I wanted a house that smells good.  ...  "
comment
" ...  So now the house has 7 cats (4 adults and 3 kittens under 4 mo). ... Had 3 litter boxes throughout the house.  ...  "
Calling
 20
hear, call, emails, calling, call back
+5%
-95%
comment
" ...  Tried to call back, after 15mins of being on hold.  ...  "
comment
" ...  I’ve tried to send them emails and call and they don’t respond.  ...  "
comment
" ...  Only option was to call the mfr.  ...  "
comment
" ...  so left a messege im hoping to hear back.we will see  ...  "
comment
" ...  We tried to contact Littermaid by calling the number in the User Manual and were unable to get someone to answer the phone, and leaving voicemails resulted in no callbacks.  ...  "
comment
" ...  I tried to call the company because it says not to send it back. ... It has a 90 day warranty, but they won't answer the phone and they won't call back.  ...  "
comment
" ...  Passed to a supervisor, left two or three messages and they haven't returned any calls either.  ...  "
comment
" ...  I have yet to hear from them.  ...  "
Body / Design
 20
better, new, model, looks, version
+60%
-40%
comment
" ...  design wise it seems like a workable idea but it isn't made well.  ...  "
comment
" ...  This is a new version and the look is awesome.  ...  "
comment
" ...  Worked well for a couple of weeks, then I noticed a few design flaws.  ...  "
comment
" ...  I was a fool for thinking the design had been improved and it was worth purchasing again.  ...  "
comment
" ...  Personally the design was better of the older model as well.  ...  "
comment
" ...  Better design than prior versions.  ...  "
comment
" ...  better designed upgrades, and the overall appearance was a huge SMILE on my face too .   ...  "
comment
" ...  I'm glad they built this and see much genius in the design.  ...  "
Body / Size
 17
size, cat, litter, smaller, might
+35%
-65%
comment
" ...  At the end of the day, this is just a really small expensive litterbox where you do ALLLLLL of the work and then some.  ...  "
comment
" ...  Litter goes everywhere too.  ...  "
comment
" ...  Made a huge mess everywhere.  ...  "
comment
" ...  They are way to small.  ...  "
comment
" ...  Maybe if you have a small cat, it might work better, but it doesn't work for mine.  ...  "
comment
" ...  5) The receptacle is kinda small.  ...  "
comment
" ...  Only one small cat.  ...  "
comment
" ...  The unit is smaller and the depository is smaller.  ...  "
Marketplace / Defective Delivery
 12
broken, received, came, arrived, litter
+17%
-83%
comment
" ...  I would give this 5 stars except for it came broken.  ...  "
comment
" ...  My product just arrived and came broken out of the box. ... I found a broken piece tossed into the middle and had to look around to find out where it came from.  ...  "
comment
" ...  All of the packaging was fine, but I had been sent an obviously broken item.  ...  "
comment
" ...  Bought 1 and arrived doa.  ...  "
comment
" ...  First of all, the machine arrived damaged from shipping.  ...  "
comment
" ...  I have moved back to a plastic PoS box.  ...  "
comment
" ...  Received item on May 12th, and by May 20th the item is not functioning.  ...  "
comment
" ...  The litter box came with a broken piece which leaves the thing completely useless.  ...  "
Food
 12
bottom, pan, scoop, corn cob litter, cats
+8%
-92%
comment
" ...  - I tried the Pam and baking powder trick for the bottom of the pan to try to get urine to not stick.  ...  "
comment
" ...  Because the pan is super shallow, if you have big cats who make big pees like mine do, the clumps stick to the bottom, and don't get picked up with the rake.  ...  "
comment
" ...  The pan doesn't even last a full day.  ...  "
comment
" ...  At first I loved the product, used the cooking spray then baking soda trick to help keep litter from sticking to bottom, still got stuck in the little crevasses though because my cat likes to pee along the wall so I was constantly having to clean that at least twice a week  ...  "
comment
" ...  So this morning, dumped all the litter out, and went back to a traditional open pan.  ...  "
comment
" ...  The Single Cat, predictably, didn’t work well enough with our 5 cats, even with the 2 extra “normal” litter pans, so we purchased a new Multi-Cat Littermaid in February 2021, also from Amazon.  ...  "
comment
" ...  If you really want to not scoop again you have to pony up the dough.  ...  "
comment
" ...  It doesn't require much litter, however, when my cats pee, it cakes onto the bottom.  ...  "
Usage / Setup
 11
instructions, followed, set, used, setup
+73%
-27%
comment
" ...  It ended up surprisingly easy to setup and use and seemed to work well until randomly it just stopped working.  ...  "
comment
" ...  It was very easy to assemble.  ...  "
comment
" ...  Got here fast, easy to set up and my cat took to it right away.  ...  "
comment
" ...  Follow the instructions and keep it clean and you should have no problems with it.  ...  "
comment
" ...  It is very easy to put together an install.  ...  "
Software
 11
box, update, stuck, really, mode
+27%
-73%
comment
" ...  I used my mobile browser.  ...  "
comment
" ...  I even cleaned the box once and it STILL gave an error.  ...  "
comment
" ...  I bought this box because I don't want to deal with crap, oddly, The rake gets stuck, resets, tries and tries again before it quits.  ...  "
comment
" ...  The latest versions suck.  ...  "
comment
" ...  It really labors with poop and many times stops or error codes out with pee and/or with poop.  ...  "
comment
" ...  But it stays stuck in error mode and will not move.  ...  "
Performance
 11
runs, gets, fast, done, years
+45%
-55%
comment
" ...  I have had LitterMaids for over 20 years and this is the first time I have been very disappointed with the performance.  ...  "
comment
" ...  Fast clumping litters cause this to bring and get stuck in operation and then it doesn’t work until you fix it.  ...  "
comment
" ...  This product has gone downhill fast!  ...  "
comment
" ...  It just did a horrible job.  ...  "
comment
" ...  I tried turning it off, waiting a period, and restarting.  ...  "
comment
" ...  you have to constantly reset the run switch.  ...  "
Cable
 10
power, litter, ribbon, maid, wires
+10%
-90%
comment
" ...  On the left side, part was completely severed ribbon cable.  ...  "
comment
" ...  Apparently the wires disconnect.  ...  "
comment
" ...  Didnt have a power cord  ...  "
comment
" ...  The power supply has started failing, it will only turn on after spending a few minutes unplugging the cord from the litter box & plugging it back in - which occasionally throws some sparks as well. ... Not sure if the problem is the cord, or something within the unit itself, but it's very annoying to deal with.  ...  "
comment
" ...  AFTER I had to buy a new cord.  ...  "
comment
" ...  I've searched far and wide for the cable so my son can fix it but nothing this cable cannot be found.  ...  "
comment
" ...  Missing parts, only the power cords, no filters .  ...  "
comment
" ...  Worked fine, only problem was the power cable to cleaning bar breaks from use.  ...  "
Wash
 9
one, litter, littermaid, box, litterbox
+44%
-56%
comment
" ...  This was my fifth LitterMaid automatic litter box and, by far, the worst one.  ...  "
comment
" ...  This is my 3rd Littermaid Automatic Cleaner and I am very disappointed in how this one is made.  ...  "
comment
" ...  My wife was not clear on the word "automatic".  ...  "
comment
" ...  So why do I have an automatic litterbox?  ...  "
comment
" ...  I previously owned the petsafe automatic litter box but it was 5 years old and starting to mess up.  ...  "
Features
 9
rake, green, switch, red, position
+22%
-78%
comment
" ...  It gets jammed up frequently and goes into fault mode, leaving the rake in the middle of the litter area and the cats don't know what to do when that happens.  ...  "
comment
" ...  Never worked, red flashing light upon start up.  ...  "
comment
" ...  Light on,no function,poorly designed,low power,rake too short, too widly spaced .  ...  "
comment
" ...  I ordered a second one and I get nothing but a green flashing light on the machine.  ...  "
comment
" ...  Red light blinks and after five passes, it stops.  ...  "
comment
" ...  After six months I began to experience electrical issues where the green power light would come and go with the switch in the ON position.  ...  "
comment
" ...  But when the switch is in the on position, the indicator light doesn't even light up.  ...  "
Usage / For Running
 8
runs, run, motor
+50%
-50%
comment
" ...  It's noisy and makes quite a racket when it's running.  ...  "
comment
" ...  It quit running.  ...  "
comment
" ...  The comb eventually popped right off the railing when it was running.  ...  "
comment
" ...  I got maybe a day out of it before it immediately stopped running because the motor is so poorly secured.  ...  "
Usage / Controls
 8
stuck, control, reset, rake, odor
+13%
-88%
comment
" ...  No reset buttons, you have to force the bar around for a few minutes to get it to run, and then it gets stuck again.  ...  "
comment
" ...  The rake is stuck and I cannot find a reset button anywhere.  ...  "
comment
" ...  The odor control is the only good thing it has going.  ...  "
comment
" ...  The on/off button should have been on the side or something, being on top means the cats step on it and cut the thing off quite often.  ...  "
comment
" ...  It does not keep the smell under control.  ...  "
comment
" ...  The "on" button is currently broken so my box is stuck with the rake at the end with the lid lifted up.  ...  "
comment
" ...  The box no longer functions.  ...  "
Battery
 7
one, lasts, charged, charge, broke
+14%
-86%
comment
" ...  You could put it towards something that would actually lasts.  ...  "
comment
" ...  It died last night.  ...  "
comment
" ...  One has already broke after only three months in use, there’s no battery back up, and it constantly drags not matter what litter is used.  ...  "
comment
" ...  It broke within 24 hours.  ...  "
comment
" ...  I have unplugged for half an hour .  ...  "
Connectivity
 6
working, tried, phone, one, know
+17%
-83%
comment
" ...  Plugged it back in.  ...  "
comment
" ...  The port for the power plug is extremely loose and stops working all the time.  ...  "
comment
" ...  I called today and have been on the phone for over 40 minutes just getting transferred from one department to the next.  ...  "
comment
" ...  Won't respond to email attempts.  ...  "
comment
" ...  It requires a plug into an electrical outlet.  ...  "
Color
 6
dark blue, original, new, blue, loud
+50%
-50%
comment
" ...  I also am not fond of the dark blue color, as dust from the litter shows up more. ... If I was the company, I would stick to the lighter colors, tan or light grey.  ...  "
comment
" ...  That seems to be the only color option.  ...  "
Body / Door
 5
one, smell, litter, day, cats
+40%
-60%
comment
" ...  🤬The door gets stuck in the upright position blocking the entrance and letting all that wonderful smell out for everyone to enjoy 🤢  ...  "
comment
" ...  It clogs every day, the rape doesn’t get the litter at the bottom, you can hear it run with closed doors from across the house.  ...  "
comment
" ...  It scared one of my cats so much that he refused to use it and would just sit outside of the bathroom door staring at it all day to see if it would make noise or move.  ...  "
Usage / User Manual
 4
box, works, work, scooping, recommended
+25%
-75%
comment
" ...  This box required daily attention and manual scooping.  ...  "
comment
" ...  We tried to contact Littermaid by calling the number in the User Manual and were unable to get someone to answer the phone, and leaving voicemails resulted in no callbacks.  ...  "
Usage / For Kids
 4
2 adult cats, still, law, daughter, children
+50%
-50%
comment
" ...  I first bought one for grandson and he not happy for the same reasons.  ...  "
comment
" ...   So we had 3 adult cats.  ...  "
Sound / Noise Cancellation
 4
makes, horrible noise
-100%
comment
" ...  Makes too too much noise.  ...  "
comment
" ...  Two weeks in and it makes a horrible noise  ...  "
comment
" ...  The noise is horrendous.  ...  "
comment
" ...  This is my third one, and its already making a binding noise.  ...  "
Marketplace / Original Product
 4
never
+50%
-50%
comment
" ...  First of all, not as effective as the Original.  ...  "
comment
" ...  NOT IN THE ORIGINAL MANUFACTURER'S BOX.  ...  "
Connectivity / Device Compatibility
 4
one, devices
+25%
-75%
comment
" ...  Plugged it back in.  ...  "
comment
" ...  I called today and have been on the phone for over 40 minutes just getting transferred from one department to the next.  ...  "
comment
" ...  Won't respond to email attempts.  ...  "
Video
 3
-100%
comment
" ...  we have watched the videos on trying to fix them but nope .  ...  "
comment
" ...  After watching MULTIPLE videos, I decided it was not something I could conquer.  ...  "
comment
" ...  I didn't notice until I looked up videos about the issues with it.  ...  "
Usage / For Travel
 3
would, got, cats, back, rake
+67%
-33%
comment
" ...  We travel with our cat in an RV and have it in the basement compartment.  ...  "
comment
" ...  One of the cats even thinks it is a new amusement park ride, and does what she can to watch the rake, and interact with the rake and tray.  ...  "
Print
 3
+67%
-33%
comment
" ...  My cats are so much happier and it is so nice to just replace the litter cartridge every other day.  ...  "
comment
" ...  It’s so convenient to just dump the cartridge.  ...  "
Power
 3
-100%
comment
" ...  DID NOT come with AC power adaptor.  ...  "
comment
" ...  The power switch failed after a month.  ...  "
Dry
 3
clumps, litter, hard
-100%
comment
" ...  Or it cleans above the clumps and left it dry and stick to the bottom of the tray make it very hard to scrape off.  ...  "
comment
" ...  It needs more maintenance than I expected, the rake gets clogged and it scoops the dry litter along with the clumps and waste.  ...  "
comment
" ...  The tines do not catch the clump, they go over them, even if they are tiny and dry, which for my big fellow isn't what he drops.  ...  "
Cut
 3
+33%
-67%
comment
" ...  They cut the fingers (that scoops the clumps) off about an inch.  ...  "
comment
" ...  It seems the company is cutting corners.  ...  "

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Specifications

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