Last Updated: August 13, 2019 (Refresh Now)

Overview

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Overview

Review Summary

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Specs

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Ledger Nano S Cryptocurrency Hardware Wallet

Last Updated: August 13, 2019 (Refresh Now)

7.3

SCORE

/10

Total Reviews

999

Old Reviews

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Review Analysis - 948 recent, verified reviews

Detailed Mode

Ease of Use

188

wallet, user friendly, easy to set, setup, crypto

+89%

-11%

" ... The interface is pretty easy to use. ... "

" ... Easy to use. ... "

" ... Setup was easy, installing indiviual wallet app is as easy as a click of a button. ... "

" ... Setup was a little more complicated than I thought it was going to be but once running it is easy to use. ... "

" ... So so so so so simple to use! ... "

" ... After this initial setup, you can use the device as you would any other wallet. ... "

" ... I am still learning how to use this device, but what I can say thus far is that it's not the easiest to learn to use, but with patience and lots of research, it seems to be a really good product. ... "

" ... Easy to use ... "

Software Platform

131

ledger, wallet, wallets, apps, ledger manager

+33%

-67%

" ... Not intuitive interface. ... PC Chrome app wouldn't even recognize it. ... "

" ... When I was setting up the wallet, I would connect it to my laptop it would only sometimes recognize that my crypto app was open. ... "

" ... You can only manage the Nano S with a "Ledger Manager Chrome extension". ... The further problem is that this app then stops recognizing your device. ... "

" ... If so then how come mine doesn't work with the ledger app and why does it have hidden seed sub routines? ... "

" ... Lost coins and does not interface with apps. ... "

" ... It didn't finish the update process, I followed all the procedures to reset it to factory settings, nothing worked and now I have a brick wallet because of Ledger's own software that could not finish updating its firmware properly. ... "

" ... Unable to upgrade, won't install applications. ... "

" ... I have no idea how people can know whether a cryptocurrency device is fake or real without some sort of standard open source hardware and software kit that one could buy to verify the device integrity. ... "

Apps

ledger, coins, apps, wallet, bitcoin

+41%

-59%

" ... First off, it requires Chrome browser and an additional Ledger Chrome app, which I downloaded and installed. ... After jumping through the hoops to get the Ledger ready for use, installing Chrome and the applicable apps - nothing. ... "

" ... If so then how come mine doesn't work with the ledger app and why does it have hidden seed sub routines? ... "

" ... The ledger screen kept freezing, and none of the apps would download properly. ... "

" ... It would not connect to the Wallet Ledger Manager app, instead stuck on "To begin, connect your Ledger Wallet." ... "

" ... One downside is the limited number of apps that fit on the device. ... "

" ... Very frustrating onboarding, and only a few "apps" can be installed. ... After 4 apps installed I got "insufficient storage" error. ... "

" ... I pulled this device out after a year of storage and it will not work with my computer app. ... I had to uninstall all apps on it, even though there were none installed. ... The Windows software keeps on crashing while I am trying to update. ... "

" ... The apps on chrome weren't working with Ubuntu then for some reason. ... "

Setup

wallet, easy to setup, easy to set, easy to use, ledger

+83%

-17%

" ... Setup went fine. ... "

" ... Awesome product, easy to setup and amazing overall! ... "

" ... Great device, easy to use once you read the instructions. ... "

" ... Works great with MEW and Meta mask and is super easy to set up. ... "

" ... Instructions really helped. ... "

" ... Somewhat of a pain to setup and move cryptos to and from, but from what I can tell it i secure. ... "

" ... Fast shipment, easy to understand how to install and use. ... "

" ... The item was as described and was easy to set-up with the included instructions. ... "

Marketplace

amazon, ledger, works as advertised, manufacturer, directly

+60%

-40%

" ... everything as described. ... "

" ... As for the reseller, neat packaging and timely delivery. ... "

" ... FIND THE SELLER “LEDGER OFFICIAL” and buy from them. ... "

" ... Came as described. ... "

" ... Very fast shipping, products received as expected ... "

" ... Works as advertised. ... "

" ... Very reliable seller also. ... "

" ... Great seller, nothing more secure than knowing your crypto is safe. ... "

Device Compatibility

nano, device, mac, crypto, wallets

+43%

-57%

" ... 80% of the time the nano will not connect or recognize connection. ... "

" ... Can't use this device. ... "

" ... Tried using three different cables, restarting my computer--nothing worked. ... "

" ... IT DOES NOT WORK WITH MAC. ... it is not recognized by the MacBook Pro running High Sierra system. ... Innumerable have been the complaints from others using Mac about this same problem. ... The device is not recognized by Mac. ... IF YOU USE AN APPLE COMPUTER, DO NOT BUY THIS DEVICE. ... "

" ... Does not work on most computers. ... "

" ... setting this up on windows 10 laptop and was frustration after frustration. ... "

" ... Will not sync, does not work like it is supposed to, sucks. ... "

" ... I received a faulty ledger nano s (would not connect to computer). ... "

Product Reliability

nano, wallet, crypto, bitcoin, working

+24%

-76%

" ... Buy a Legger Nano for my son i worked for a few weeks then stopped working ... "

" ... Piece of crap broke within 24 hours. ... "

" ... I bought this piece of trash one year ago. ... I wrote 100 e mails to producers and all sugestions have failed . ... "

" ... It takes them months to get back to you and tell you that they don't know what is wrong. ... "

" ... The Nano S that I got in the mail was dead straight out of the box. ... "

" ... It has been 4 days, they don't even solve the problem. ... "

" ... Device worked for 2 months then totally failed with the only option to recover my cryptocoins is to transfer the seed to another wallet type. ... But I bought a Ledger Blue as a backup and it never worked, not for one day. ... "

" ... Then everything started going wrong. ... Not really an apology or anything for their product not working as advertised. ... Again, it wasn't working. ... Telling me twice, and not even acknowledging that their product might be at fault for it not working (not even getting lost/stolen- I was mostly telling them so that they could close the support ticket). ... "

Price

worth, waste of money, waste, 100, money and time

+47%

-53%

" ... Well this was a complete waste of $149. ... "

" ... I'm a little ticked-off that I wasn't told this before I spent the time and money dealing with this product !!!! ... "

" ... a waste of money. ... "

" ... EDIT: This thing cost me over $10k yesterday. ... "

" ... i wasted my money ... "

" ... This could easily be a scam to steal your money. ... "

" ... Seriously, the price gouging for everything related to Bitcoin is really getting out of control. ... "

" ... Money into the trash. ... "

Build Quality

seal, shrink wrapped, sealed, build quality, wrapped

+51%

-49%

" ... Protect your funds! ... "

" ... I feel totally secure. ... "

" ... The device itself is made of plastic with a flip on metal casing that keeps it safe. ... "

" ... It didn't look damaged but the outer casing was slightly smushed in the middle (see video review). ... "

" ... It's the most versatile and the best build quality of all the hardware wallets I've purchased and used. ... "

" ... It’s very secure, the build quality is pretty good, and this is the best and simplest hardware wallet that’s also secure. ... "

" ... The nano s came shrink wrapped in its box. ... "

" ... Great little device that helps me feel protected in the always changing world of Crypto. ... "

Delivery

package, box, sealed, item, delivered

+67%

-33%

" ... The device arrived earlier than i was told . ... "

" ... As described arrived on time. ... "

" ... Arrived 3 days ahead of estimated delivery date . ... "

" ... Excellent device and came in excellent condition ... "

" ... As for the reseller, neat packaging and timely delivery. ... "

" ... It also came with a nice looking box! ... "

" ... Exactly what I was looking for, delivered new, in the time specified! ... "

" ... Product delivered as promised and worked as expected. ... "

Fit

wallet, ledger nano, crypto, wallets, coins

+78%

-22%

" ... This wallet is great, it supports many cryptocurrencies and is very secure. ... "

" ... This is a must for any person who is holding cryptocurrencies. ... "

" ... I keep an online wallet that holds “walking around” money, My Nano wallet holds the larger amounts of crypto that I plan on holding for some time. ... "

" ... Out of the box, this unit can hold Bitcoin, Ethereum, and Litecoin. ... "

" ... It's VERY well made and the fit and finish is perfection. ... "

" ... This wallet is great, it supports many cryptocurrencies and is very secure. ... "

" ... Not hard to set up and love the offline security for holding my coins. ... "

" ... Holds my xrp as planned ... "

Returns

returned, sent, refund, returning, wallet

-100%

" ... I will begin the procedure of getting my money back ... "

" ... then i sent LTC from coinbase to my ledger and it didn't show up for 8 days! ... "

" ... I returned my product only because it died in a day. ... "

" ... FYI- I never actually used the device as I sent it back. ... "

" ... This wallet willl not work and I would like a refund ... "

" ... Very unhappy with this entire experience and now that it's been 3 months I'm outside the return policy. ... "

" ... My review talks about the Nano in the past tense because I sent it back for a refund with no questions asked by Amazon. ... "

" ... FYI- I never actually used the device as I sent it back. ... "

Storage

storage, space, wallets, cold storage, wallet

+50%

-50%

" ... After adding only a few wallets, it says "Insufficient Space." ... "

" ... I made a withdraw from Coinbase to GDAX to the Ledger wallet and my funds are not showing up in the wallet. ... "

" ... Save your money and use a cold storage paper wallet instead. ... "

" ... I also don't like that it can only hold 4 wallets at a time as I own 5 cryptos. ... "

" ... My only issue with this is the lack of storage space. ... "

" ... not enough space on the chip OR something avoiding the Ledger Manager to recognize how much space is left on the device. ... "

" ... When I try to install more it says that it ran out of space. ... "

" ... After adding only a few wallets, it says "Insufficient Space." ... "

Firmware

update, updated, ledger, update the firmware, upgrade

+27%

-73%

" ... I had trouble getting it updated with the new firmware. ... "

" ... Accomplished that and decided to update the firmware to 1.4 when suddenly it's bricked and won't pass the bootloader screen. ... "

" ... The chrome plugin works to update firmware and install apps, but you cannot use the apps after that. ... "

" ... I have 4 crypto's on my ledger and it wont update to the newest firmware because it doesn't have enough space. ... "

" ... Let's look at the logs - there are some messages about "old firmware", but if I open the firmware tab in Ledger Manager there is nothing there. ... "

" ... Tried to download the firmware upgrade the Ledger sight recommended, again it never completed the process. ... "

" ... I wanted to withdraw some BTC this March, and it wouldn't connect because it said the firmware needed to be updated. ... "

" ... I have spent hours trying to update the firmware as Ledger recommends. ... "

Memory

storage, limited, space, utilize, store

+14%

-86%

" ... Could not store Altcoins and the memory was very limited. ... "

" ... After 4 apps installed I got "insufficient storage" error. ... "

" ... Could not store Altcoins and the memory was very limited. ... "

" ... Trying to do four will usually generate a "not enough memory" error. ... "

" ... Even though this hardware wallet supports about 10 different currencies, you can only install about 3-4 different wallets on it before the memory capacity is full. ... "

" ... honestly with how cheap memory is they really skimped on this. ... "

" ... Connections problems, low memory errors. ... "

" ... Not enough memory is the problem. ... Pretty pathetic really - in today's age of mass storage. ... I need something with 3x this amount of storage and I don't even have much to store . ... "

Product As Described

described, advertised, exactly, works, see

+83%

-17%

" ... Works as advertised. ... "

" ... Really nice device works as advertised. ... "

" ... everything as described. ... "

" ... Works as advertised. ... "

" ... They both worked exactly as advertised. ... "

" ... Ledger works as described. ... "

" ... Came as described. ... "

" ... exactly as described. ... "

Ports

cable, tried, different, supplied, power

+11%

-89%

" ... I tried it on 3 different Windows computers, multiple usb cables, and multiple operating systems and it was stuck at the "connecting" phase. ... From what I've read online, this is usually caused by a faulty usb port in the device itself. ... "

" ... I installed the Ledger Nano S on a different computer, and connected it with different USB cords, and got the same results. ... "

" ... Female connection connection has issue, I tried plugging in with three different mini usb cords and the unit will not stay on, waste of money, horrible idea to buy a used unit, even with good feedback on an item like this. ... "

" ... It worked for a day, and I plugged in the device to a power outlet (not my computer). ... "

" ... 6) Plug directly into USB without needing cable connector ... "

" ... Takes hours to get it to work, you'll think you've bricked it, you have to do the USB Port dance (switch ports 5 times and hold your left foot in and your tongue out) ... "

" ... tried 2 different usb besides the factory. ... "

" ... I tried three plugging it into different computer and couldn't even get them to recognize the device. ... "

Cleaning

opened, wallet, fingerprints, wipe, ledger

+33%

-67%

" ... Fingerprints on the wallet and a hair underneath it. ... "

" ... Looks it was opened before and it had stains and finger prints on it. ... "

" ... Although shrink-wrapped, upon opening i noticed smudges and scratches on the ledger wallet itself. ... "

" ... The item had stains and fingerprints on it. ... "

" ... Fingerprints on it. ... "

" ... The wallet itself did have a bit of "foggy" residue on the metal cover, which other reviewers have pointed out. ... This wiped off easily. ... "

" ... Opened it and noticed a dirt smudge ON the wallet. ... "

" ... When I opened it I noticed dirt or smudge on the unit. ... "

Size

size, small, easy to use, would, really

+76%

-24%

" ... I do enjoy the Nano S wallet ... "

" ... Compact and easy to use! ... "

" ... Awesome wallet everyone should have one! ... "

" ... AND, the price was right, the size & weight is small so you can easily store it in a safe OR travel with it . ... "

" ... A great wallet for storing you digital assets ... "

" ... Must own if you are in crypto for the long haul ... "

" ... the wallet works perfectly! ... "

" ... So anyway, it’s really a great wallet. ... "

Design

looks, design, like, well, wallet

+88%

-12%

" ... Like the design. ... "

" ... It has an excellent design, too. ... "

" ... looks good but I already sell bitcoins ... "

" ... It's VERY well made and the fit and finish is perfection. ... "

" ... Good first ledger, I wish you could store more than like 5 currencies at one time on here but it's a very nice design and price. ... "

" ... Not a flashy product, but it works the best compared to Trezor and KeepKey. ... "

" ... Stylish too for what it is! ... "

" ... Everything in the packaging looks pristine. ... "

Comfort

crypto, wallet, pain, hands, feels

+69%

-31%

" ... Keep your coins safe and don’t worry about your private keys when it’s time to spend your cryptos. ... "

" ... I hold most of my cryptocurrency in this hardware wallet and I feel secure knowing that they are in good hands! ... "

" ... I feel totally secure. ... "

" ... Feels good to own my crypto. ... "

" ... Great little device that helps me feel protected in the always changing world of Crypto. ... "

" ... Make sure to spend time understanding and resetting your device so you are comfortable storing whatever quantity of crypto you own on it. ... "

" ... I like all the elements of the functions designed to make the user secure in transactions. ... "

" ... Bottom line: does exactly what I expected after researching about the product and also gives me a more secure feeling about my virtual assets. ... "

Defective Delivery

item, sealed, opened, arrived, package

+33%

-67%

" ... I'm afraid to use it, when I opened the package it looked like it had been opened before. ... "

" ... Upon opening the box I discovered stains on the metal indicating that someone had handled it sometime after manufacturing. ... "

" ... Item was tampered with! ... "

" ... It arrived DOA. ... "

" ... Item arrived wrapped in plastic. ... "

" ... The box was shrink wrapped, but the anti-tampering seal was missing. ... "

" ... The Item is wrapped and sold as new, but upon opening the box, I noticed the items is in fact used. ... "

" ... The item is opened. ... "

Cables

usb, tried, supplied, power, connected

-100%

" ... Tried using three different cables, restarting my computer--nothing worked. ... "

" ... 6) Plug directly into USB without needing cable connector ... "

" ... There are scratches and other signs of wear on the connecting cable and stain on the device itself. ... "

" ... Ironically the day it arrived, my first unit gave up the ghost -- the micro connector just wouldn't hold a cable anymore. ... "

" ... Hinge is loose, all cables unwrapped and twist ties loose in box, piece of rape wrapped around the box. ... "

" ... Connected to MacBook with the supplied cable, will not power on. ... Connected to PC with supplied cable will not power on. ... Tried known good cable on both computers Ledger will not turn on. ... "

" ... Tried new cable, still nothing. ... "

" ... All cables and product was open and loose inside the box. ... "

Controls

keys, key, private, ledger, pushed

+42%

-58%

" ... When I connect to my laptop and their website, the ledger shows "press both buttons". ... When I do it, it still shows "press both buttons". ... So button doesn't work. ... buttons seem loose too. ... "

" ... Out of the box one of the buttons didnt work ... "

" ... After setting up my password and key phrases this thing was stuck in the "settings" mode and would not go left or right. ... I could only click on settings and play with the options there like (display color, brightness etc). ... DID NOT CLICK. ... "

" ... But it started getting worse and then wouldn't see it at all and the buttons were pushed a lot as each time I entered my keycode, waited and got no response from the software. ... "

Overall performance

fast, crypto, arrived

+82%

-18%

" ... but this performs the job intended without fuss ... "

" ... Its does its job ... "

" ... Seems to do the job. ... "

" ... Hard wallet that does its job. ... "

" ... It fills up pretty fast. ... "

Original Product

works, product, genuine, package, must

+36%

-64%

" ... Only from ledger official. ... "

" ... it is a fake one. ... "

" ... Fake item delivered and luckily i didn't use it ... "

" ... The ledge Nano S sold by “Lex Technologies” is FAKE!! ... "

" ... The package is not the original factory package. ... "

" ... Anti tampering seal missing ... "

" ... This must be a cheap and made in China and must be fake. ... "

Display Clarity

display, wallet, ledger, fingerprints, transaction

+27%

-73%

" ... I can say that no sooner I unwrapped this little nightmare that I was awe struck at just how small the display is and how I used product with displays like this back in the 80's. ... "

" ... This time, it locked on updated the MCU and would not get past the Bootloader screen after countless system resets, etc. ... "

" ... The screen dies after about a month and then you can't get your coin until they eventually . ... "

" ... A day later, I came back to access the wallet and the screen was black. ... "

" ... Not detected by the computer (tried multiple), and about 8 hours after setting it up it had a vertical stripe going through the screen. ... "

" ... Product seems to have been opened before I received it with fingerprints on the display area ... "

ISP

cryptocurrency, crypto

+89%

-11%

" ... Supports multiple cryptocurrencies. ... "

" ... After you connect and set up.your pass code and writedown your paraphrase. ... "

" ... you gonna do crypto-currency? ... "

" ... veris in numeris ... "

" ... Just what I needed. ... "

" ... A must have for cryptocurrency hodlers. ... "

Video Playback

youtube, watch, various, transferring, setting

+88%

-13%

" ... A big positive is that since this product is so widely used, there are many tutorial videos on YouTube and on various websites to help through the tougher aspects of the setup. ... "

" ... There are even YouTube videos on how to do this. ... "

" ... You must watch the YouTube videos to get past all the little hurdles. ... "

" ... If your not a techie type watch videos about setting it up and transferring currency. ... "

" ... however, I would suggest using YouTube videos to learn how to do this. ... "

" ... This one can do all the big players, and there are videos on Youtube to help you figure out how to operate it. ... "

" ... There are also several useful videos on YouTube that walk you through the set-up process as well. ... "

Features

security, mode, many, also, one

+57%

-43%

" ... Excellent security features. ... "

" ... it also have several cool features, like recovery and backup. ... "

" ... many features with security and for many different tokens. ... "

Sleep Tracking

night, knowing, crypto, safe, exchanges

+100%

" ... Makes you sleep at night knowing your assets/crypto are safe. ... "

" ... I can sleep easy not having to worry about exchanges getting hacked, phishing scams, or exchanges running off with my money like in MT.GOX, I recommend anyone who has over 1 weeks worth of pay in Crypto invest in one of these guys, it's just a lot of peace of mind ... "

" ... Therefore, hardware wallets are not an absolute necessity but do carry some great benefits that may allow you to sleep more peacefully at night knowing your digital funds are sitting safe on an offline device in the comfort of your own home. ... "

User Manual

manual, read, ledger, easy to use, easy to set

+40%

-60%

" ... Opened the package and the very first page of the official manual asks if the box had the anti-tampering sticker on it. ... "

" ... Very very poor documentation. ... "

" ... Instructions and accessories were as per Ledger ... "

Fingerprint

like, opened, finger, also, stains

+20%

-80%

" ... There was no tamper proof sticker on the box and there were finger prints all over the ledger. ... "

" ... The unit was packaged well but appeared to have finger prints and minor scratches - definitely not something fresh out of factory. ... "

" ... Looks it was opened before and it had stains and finger prints on it. ... "

" ... Also when I opened it, it looked like someone used it before, there were finger prints all over it. ... "

Exchange

want, wallets, victim, currency, coins

+100%

" ... You want your crypto currency to be safe and out an exchange well then bam . ... "

" ... Never put your coins/tokens into exchange. ... "

" ... This is something you mast have if you own criptocurency, easy to set up and receive your key's from the exchange! ... "

" ... So Ive been just letting my coins sit on the exchange but eventually it became a little worrisome letting it sit on there cause the exchange could get hacked or go out of business and all your coins go poof. ... "

" ... If I didn't find Ledger and their hardware wallets I'd probably still be a future coinbase victim as no exchange can be trusted. ... "

Screen Protection

wallet, fingerprints

+40%

-60%

" ... The screen dies after about a month and then you can't get your coin until they eventually . ... "

" ... A day later, I came back to access the wallet and the screen was black. ... "

Battery Life

could, charged, computer

-100%

" ... I've wasted many hours / days dealing with this thing. ... "

" ... I spent over 3 hrs. ... "

" ... Time drain and bummer!! ... "

" ... despite hours of trying the device over and over and over . ... "

For Running

run, get

-100%

" ... This is not only disturbing but incredibly risky as you run the risk of losing your assets with this device. ... "

" ... I've run the authenticity check, and it turns out my Nano was tampered with. ... "

Print Quality

paper, better

+75%

-25%

" ... Aside from actually printing paper wallets, I've used all forms of wallets, and hardware wallets are definitely the way to go. ... "

" ... The condensation made the prints standout. ... "

" ... Paper wallets are looking better and better . ... "

Keyboard

private, time, safe, wallet, public

+100%

" ... My cryptocurrencies are now safe with both private and public keys secretly stored onto the Nano S Ledger. ... "

" ... (Bit coin Paper wallet allows this for private keys) ... "

" ... Keep your coins safe and don’t worry about your private keys when it’s time to spend your cryptos. ... "

As Gift

bought

+100%

" ... This was a great gift! ... "

" ... Bought this for my husband as a gift and he absolutely loves it! ... "

" ... Bought this for my boyfriend for Christmas. ... "

Lagging

reset, ledger

+33%

-67%

" ... I had to reset it to update. ... "

" ... -reset the device two times! ... "

Clarity

+100%

" ... Everything is pretty clear! ... "

" ... It was clear. ... "

Call quality

provide, contact

-100%

" ... no problem saying this in public, any company that cannot provide an actual phone line to call into, doesn't really intend to provide true support. ... "

" ... They do not have anyone to call to get you on the path. ... "

" ... Answer not there, contact them. ... "

Water Resistance

tamper, like, carry, would, seal

+33%

-67%

" ... not clear to me how it arrives tamper proof, either ... "

" ... No tamper resistant seal. ... "

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Specifications

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Recommendations between $ 0 to $ 100

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Recommendations between $ 0 to $ 100

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