Last Updated: November 24, 2018 (Refresh Now)

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Overview

Review Summary

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Specs

Reco

LG Tone Platinum HBS 1100 Premium Wireless Stereo Headset Silver

Last Updated: November 24, 2018 (Refresh Now)

6.7

SCORE

/10

Total Reviews

531

Old Reviews

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Review Analysis - 383 recent, verified reviews

Detailed Mode

Sound Quality

sounds, noise, volume, headphones, sound quality

+74%

-26%

" ... The sound is great. ... "

" ... Good quality and sound. ... "

" ... Very pleased with the audio. ... "

" ... Sounded like the connection kept dropping, my voice was muffled. ... "

" ... Easy to use, convenient, great sound. ... I can leave my phone at my desk or purse, walk around and hear music. ... "

" ... Sound is crisp and clear and microphones work great. ... "

" ... The sound quality is amazing it’s really clear and crisp you can rally tell a difference with the Harman Kardon 24 bit. ... "

" ... These sound more like an Etymotic if you are familiar with them. ... "

Product Reliability

last, stopped working, 6 months, lg, lasted

+25%

-75%

" ... The middle part broke on mine in 6 months ... "

" ... However, it still only lasted about 9 months. ... "

" ... Likely refurbished poorly. ... "

" ... They last 8 month only . ... "

" ... t The on and off cirquit started to malfunction. ... "

" ... all have broken or stopped functioning in some way or the other. ... "

" ... I had my first one, and after about 8/9 months the microphone stopped working - or at least the other side had a very hard time understanding what I was saying. ... "

" ... Had the device less than 2 months, left headset stop working. ... "

Comfort

comfortable, ear, wear, earbuds, headset

+63%

-37%

" ... It comes with three sizes of rubber tips that fit in your ears, so small to large ear sizes are no problem, and I can wear these on long car trips without my ear getting sore or tired. ... "

" ... Fits and feels good. ... "

" ... They are easy to wear. ... "

" ... The paint holds up very well against my skin and the sound great. ... "

" ... Earbud stays in my ear. ... "

" ... I personally like the around the neck design, making them pretty solid and secure. ... "

" ... Probably the best headphones ever made. ... "

" ... I love that when I mtn bike I have no drama wearing them with my helmet. ... I find them to be comfortable and barely noticeable when walking the dogs. ... "

Call quality

calls, headset, call, voice, answer

+46%

-54%

" ... * Talking (microphones): Terrible. ... "

" ... The noise is louder than the voice. ... "

" ... Love that it’s retractable but after a few months your calls start to sound like garbled robots. ... I have to switch the headset off and on during the call to fix the problem. ... "

" ... It takes multiple times to press the phone answer button and I usually miss the call, which is annoying. ... "

" ... People tell me ill randomly sound underwater or robotic. ... "

" ... Worked for 1 month before dropping calls. ... "

Headphones

headphones, ear, earbuds, retractable ear buds, earbud

+53%

-47%

" ... Amazing head phones. ... "

" ... Earbud stays in my ear. ... "

" ... These headphones were pretty good for my use. ... The headphones still worked just fine, so I didn't worry about it. ... "

" ... This headset is the best thing that has ever happened to me. ... "

" ... I have used the ones that wrap over the ear with a mouth extension like the office Plantronics wireless headset. ... I have tried the Plantronics BackBeat. ... Ok, back to my review for this headset. ... I also like the stereo quality and the ability to have one bud in, and one out, (retracted in the headset), for talking and hearing surround sounds. ... "

" ... Other than that I am very satisfied with these headphones. ... "

" ... LG Stereo Headset: ... I love the style and ease of this headset. ... •Overall quality of these headphones are just fantastic, I love most of the features to this product. ... "

" ... The retractable earbuds are a great feature. ... "

Battery Life

life, charge, last, hours, lasts

+70%

-30%

" ... Battery last for a couple of days. ... "

" ... Long battery life ... "

" ... Long battery life. ... "

" ... Battery life is good. ... "

" ... Battery last me all day and I'm a heavy user. ... "

" ... Battery life it’s great as well I’ve had them with me at work pretty heavy music time and ocasional phone calls it’s been 2 days and it’s at 60%. ... "

" ... Good battery life. ... "

" ... I use them at work (sitting at a desk all day) and the battery lasted my entire work day. ... "

Bluetooth

lg, headset, pair, headsets, blue tooth

+93%

-7%

" ... This is the second LG Bluetooth Headphones I have bought. ... "

" ... I have tried several different headsets before I picked these. ... "

" ... This is my most favorite Bluetooth headset, but also my overall most favorite. ... "

" ... This my favorite wireless headphones for the cellphone. ... "

" ... I'm not an audio aficionado but it definitely sounds better than a $35 pair. ... "

" ... The pairing is effective and easy, and the headphones can connect to two devices at once. ... "

" ... Pretty decent sound quality but it definitely loses the connection as much as any other bluetooth (and when my device is literally in my purse/pocket, so well within the distance limits) ... "

" ... this item was as expected it has been working wonderfully and love them to death would definitely get another pair ... "

Build Quality

flexible, delicate, careful, neck, apart

+35%

-65%

" ... Could be a little sturdier. ... The middle part broke on mine in 6 months ... "

" ... Corners of the box are beat up and top of the box looks like it had stickers that were half way ripped off. ... "

" ... Apparently it had been Glued together. ... "

" ... 2nd one after about 6 months of average use the top connection where the rubber connects to the plastic started to crack open. ... I guess it bend too many times and got tired. ... "

" ... At the connection point from Hard plastic to soft . ... "

" ... They are very thin and lasted just over ten months with moderate use and no excessive pulling or mishandling. ... "

" ... Flimsy construction, so needless to say, the 910 didn't last long with me. ... "

" ... Not the case. ... "

Marketplace

amazon, via amazon, fake, advertised, refurbished

+38%

-63%

" ... I bought both sets for B-Day gifts, so was disappointed when I had to send them back and reorder from another vendor. ... Kudo's to Amazon for taking care of the credit, even before they received feedback and a credit from Tradeaco. ... "

" ... I got the headphones and only lasted 1 week when I contacted the seller they told me to take up the matter with Amazon ... "

" ... First one I didn't order through Amazon, lost receipt, so figured probably bad luck. ... Unfortunately this was purchased through a 3rd party seller who was not willing to help, but suggested to contact LG since it was still within the 1 year warranty. ... "

" ... Fake item received from china. ... "

" ... be careful counterfeit . ... "

" ... I bought the same one from bestbuy thinking that maybe the one from Amazon was defective but it happened to that one as well. ... "

" ... Hello my dear ... "

Design

sleek, sound quality, perfect, looked really, looked

+90%

-10%

" ... Fits and feels good. ... "

" ... Its very beautiful, looks great but not better than the LG more simple styles . ... "

" ... And it’s awesome looking - I get compliments often. ... "

" ... I use this for work outside where it gets really dirty, but it's easy to wipe clean and has a sleek design that looks professional in front of clients. ... "

" ... * Aesthetics and Form Factor: The one bright spot for this product. ... "

" ... I personally like the around the neck design, making them pretty solid and secure. ... "

" ... They looked really sleek. ... "

Price

worth the price, paid, worth the money, lot of money, worth

+40%

-60%

" ... Not worth 200 $ ... "

" ... It is WAY too expensive for that kind of quality. ... "

" ... Not worth the money. ... "

" ... Not worth the Price I’m not sure if this is a real LG or a Fake at this point because they are horrible I feel like throwing them against a wall ... "

" ... and the product very expensive . ... "

Returns

sent, replacement, back, returned, lg

+5%

-95%

" ... They sent is back and said it was physically damaged and not covered. ... However, I am not done trying to get it replaced, repaired or refunded, even if it means taking them to small claims court the next time I am in Dallas. ... "

" ... If I didn’t have to give it to him tomorrow I would return it. ... "

" ... I had to return item because it was defective, so I am going to reorder and hopefully it works. ... "

" ... First one I didn't order through Amazon, lost receipt, so figured probably bad luck. ... "

" ... I contacted LG, who send me a refurbished replacement. ... When I attempted to exchange a second time (for a defect) they said the original documents I sent in weren't valid. ... "

" ... I sent them back in and LG fixed or replaced them and sent them back. ... "

" ... I've had to send it back to the manufacturer. ... "

" ... I had to get an RMA and send them back to LG to have them fixed. ... 3 weeks later they sent me back a totally different model, telling me that the ones I purchased are no longer in stock and that this new model they shipped me is an "upgrade" ... "

Device Compatibility

answer, pairing, disconnects, tones, talking

+56%

-44%

" ... I can leave my phone at my desk or purse, walk around and hear music. ... "

" ... The pairing is effective and easy, and the headphones can connect to two devices at once. ... "

" ... It does interface with my Android phone. ... "

" ... Bought one for my wife liked them so much I bought a pair for myself ... "

" ... So far I have no problem using it it worked pretty well and good with me I always tell people about this device ... "

" ... works great with my iPhone. ... "

" ... I love listening to pandora or talking with my partner. ... "

" ... It connects to multiple devices at once. ... So I can have them connected to my phone and my laptop. ... "

Controls

buttons, switch, press, multiple times, controls

+47%

-53%

" ... The noise cancellation is great but the buttons have changed don't like where power or the answer button are located. ... "

" ... They also don't retract all the way and you need to wiggle them around and keep pressing the retract button. ... "

" ... It was damage, button's were missing so I sent it back. ... "

" ... You must press the button multiple times to get the earbuds to go back in. ... It takes multiple times to press the phone answer button and I usually miss the call, which is annoying. ... "

" ... The placement of the on/off switch is a little weird but you get used to it after a few times. ... "

" ... 1)the button that plays/pauses: it is no longer reliably responsive when wanting to pause or play. ... 2) the voice button that is on the left side that is used to answe a call, query Siri,etc. ... 3)I read audible books voraciously and I use the forward/backward slider quite a bit, however, there are times when the slider (on the right) will physically move in response to my push/pull but the audiobook or music gives no indication that it is getting a command from the headset. ... "

Delivery

fast, arrived on time, ordered, delivery, packaging

+75%

-25%

" ... Arrived on time works great ... "

" ... It even came a couple days early!! ... "

" ... It arrived sooner than I expected and the product was clean. ... "

" ... Fast delivery, Gracias. ... "

" ... Was fast shipped and exactly as described . ... "

" ... Delivered as promised. ... "

" ... As per Given Specs, Delivery on Time ... "

" ... Arrived on time, product exactly as stated. ... "

Charging

charging, last, hold, every, state

+36%

-64%

" ... Missing charging port door flap, charge state slow and weak. ... "

" ... While I was jogging one day it started playing the music at high speed, and it wouldn’t turn off and wouldn’t charge. ... "

" ... No charging cord or extra ear pieces anywhere in the package. ... "

" ... This one has lost its ability to hold a charge after only 6 months. ... "

" ... won't charge or even come on. ... "

" ... Charge doesn't last. ... "

" ... It will not hold its charge long and it never beeps or announces battery level unless i power fail it.it will drop out while your in mid sentence with no warning. ... "

Noise Cancellation

cancelling, microphone, capability, believe, background

+92%

-8%

" ... People don’t even know I’m driving when I’m using these, and the noise cancellation is awesome. ... "

" ... But they are effective for isolation. ... "

" ... I can't believe the noise cancelling capability of these things. ... "

" ... Great background noise reduction ... "

" ... Clarity of sound is great and the voice picks up wonderfully even with severe background noise. ... "

" ... •Great sounds quality and blocks out most of the outside noise. ... "

" ... When it works the audio quality is pretty nice , and it does a good job of canceling out noise. ... "

Fit

always, magnets, earbuds, ear buds, ear

+83%

-17%

" ... It comes with three sizes of rubber tips that fit in your ears, so small to large ear sizes are no problem, and I can wear these on long car trips without my ear getting sore or tired. ... "

" ... Fits and feels good. ... "

" ... Works great, I love the retractable ear buds vs the ones that always hang down. ... "

" ... The paint holds up very well against my skin and the sound great. ... "

" ... Earbud stays in my ear. ... "

" ... They fit my ears and stay put. ... "

" ... right side slides in solid. ... "

" ... Great unit, fits perfect and it is strong ... "

As Gift

christmas, birthday, year, wife, recipient

+73%

-27%

" ... I received this wireless headset as my Christmas gift. ... "

" ... I bought this for my husband's birthday . ... "

" ... Purchased as gift, recipient likes it very much ... "

" ... bough it for mu husbands birthday he loves it!!! ... "

" ... This was a birthday gift for my husband. ... "

" ... This was a Christmas gift for my uncle who had the 1st generation headset. ... "

Volume

hear, loud, louder, adjusted, wires

+30%

-70%

" ... Volume on headset is totally inadequate and can't be adjusted to be any louder. ... "

" ... Also, the maximum volume could definitely stand to be higher. ... "

" ... 3- lastly the sound really isn't that great or loud enough even with the volume on my cells up all the way. ... "

" ... The volume hard to adjust just terrible I expected better quality ... "

Network

ft, feet, away, pause, like

+50%

-50%

" ... I’ve only had it one month and it will not pause when I click the headphone directly also I’m sitting 1 feet from my iPad and it keeps saying Trying to connect you are to far away. ... "

" ... The connection problem was corrected, unfortunately the callers were unable to make me out. ... "

" ... The range on the product only about 4 feet. ... "

" ... walking where walls are in the way exacerbates it. ... It's fine if I have my phone within arm's reach or in the same room, but anything further and it starts cutting out. ... "

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Specifications

No specs available.

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