Last Updated: November 24, 2018 (Refresh Now)
LG Nexus 5X Unlocked Smartphone White 32GB U S Warranty
Last Updated: November 24, 2018 (Refresh Now)
3.7
SCORE
/10
Total Reviews
626
Old Reviews
403
Unverified
42
Spam Test
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Nano SIM
SIM TYPE
Yes
FINGERPRINT
32 GB
INTERNAL STORAGE
2048 GB
MEMORY
Review Analysis - 181 recent, verified reviews
Detailed Mode
Product Reliability
79bootloop, lg, stopped working, boot, february
+8%
-92%
" ... Both of them suddenly stopped working less than 2 years after purchace. ... No damage or anything - just went dead one after the other within a 2 month window. ... "
" ... Had I known that Google would stop working on these phones, I would not have purchased it. ... "
" ... After usage of around 12 month, all kinds of problems started. ... Until one month ago, it cannot boot up. ... "
" ... Phone died today, after less than 4 months of use. ... But I bought the phone because Google Project Fi stopped selling it and had only $700+ phones. ... for about 4 months. ... Then it died. ... "
" ... Great phone for a year that I originally would have given 5 stars except for the bootloader issue that occurred with it. ... So if you unfortunately already have the phone, start researching and making decisions on this ASAP. ... "
" ... Bootloop at 22 months. ... "
" ... Two months ago it started going on an infinite reboot where it kept on restarting itself. ... Last week, out of nowhere it started rebooting on it's own and every now and then it would get to the homescreen, only to have it shut down on me and start restarting itself. ... "
" ... kept trying to reboot itself, but would end in error message. ... "
Software Platform
39android, updates, nexus 5x, os, nexus
+28%
-72%
" ... I bought this because my previous nexus 5x had started acting up, to make sure I would have a replacement when it finally crashed. ... "
" ... I looked it up and sure it enough, it was a common issue for 5x and I was suggested to delete cache, factory reset, and hard reset the phone (getting rid of the charge on phone's capacitor) and it started working fine. ... "
" ... kept trying to reboot itself, but would end in error message. ... "
" ... Goes to google and restarts back to the word Google everytime. ... "
" ... Obviously a software problem. ... "
" ... Turns on, says Google them turns off - it dies this until the battery dies. ... "
" ... Don't buy an LG or Google product. ... "
" ... Just search online. ... And then it stopped rebooting altogether and would continuously get stuck on the Google Screen, shut off, and then restart to the Google Screen again. ... "
Apps
25android, apps, updates, lg, os
+32%
-68%
" ... Goes to google and restarts back to the word Google everytime. ... "
" ... Obviously a software problem. ... "
" ... Google & LG are not taking responsibility or helpful. ... Don't buy an LG or Google product. ... "
" ... Just search online. ... And then it stopped rebooting altogether and would continuously get stuck on the Google Screen, shut off, and then restart to the Google Screen again. ... "
" ... After 1 year and 3 month, it is now in a bootloop, showing nothing than the text "Google". ... "
" ... Google support couldn't help me because it was purchased on Amazon. ... "
" ... Called Google Store, they referred me to LG support since I didn't buy the phone through Google store (Amazon verified purchase, bought it here), and they need the IMEI number. ... "
" ... Google walked away from the problem pointing me to LG and LG wants me to ship the phone to them to repair it. ... "
Battery Life
21battery life, drains, died, videos, stream
+29%
-71%
" ... * THE BATTERY - after 1 year with semi heavy usage the battery lasted half a day ... "
" ... Turns on, says Google them turns off - it dies this until the battery dies. ... "
" ... It will NOT last long! ... "
" ... Well here we are in May of 2017, just shy of a year old and my phone gives me the wrong battery read out, it shuts off on me at random times and the fingerprintscanner doesn't work. ... "
" ... Phone no longer charges or boots up. ... "
" ... I had an LG phone before, and I liked it, except that I didn't like the fact that I couldn't replace the battery myself and had to pay someone to change it out for me and it cost about $80. ... I was pretty sure that I read a review that said it didn't have that battery replacement problem. ... In February, 5 months later, I noticed that the battery life was suddenly not holding. ... I was told they don't carry them (at a battery store that carries just about every other battery you would possibly need, and Best Buy didn't carry them). ... "
" ... Otherwise $400 down the drain. ... "
" ... $300 down the drain. ... "
Lagging
18rebooting, restart, freeze, year, spontaneously
+6%
-94%
" ... The phone has slowed down a lot and randomly turns off. ... "
" ... Then, the phone started to randomly reboot. ... "
" ... Two months ago it started going on an infinite reboot where it kept on restarting itself. ... "
" ... Moreover it has the bug of Rebooting. ... At some point (after 1,5 years) it starts rebooting again and again and doesn't work anymore. ... "
" ... I have read that this is a "Booting" issue. ... "
" ... Endless reboot until nothing. ... "
" ... My device worked until it decided to reboot endlessly and die. ... "
" ... It seems to be on a constant reboot. ... "
Price
14price, cost, 300
+43%
-57%
" ... Not worth the price ... "
" ... I wish I've done my research because I don't have money to buy a phone annually like this. ... "
" ... Do not waste your money. ... "
" ... waste of money. ... "
" ... Don't waste your money. ... "
" ... Conclusion: MOST DEFINITELY NOT WORTH THE MONEY. ... this phone should not cost more that $50. ... "
" ... I just wasted $300! ... "
Returns
14replacement, return, lg, returned, repaired
-100%
" ... Since purchased through Amazon, I am reading this is not an option for me. ... "
" ... we have replaced it twice now. ... "
" ... And the seller refuses to issue a refund. ... "
" ... The call receiver can't hear me clearly, I am about to return it😒 ... "
" ... They repaired the hardware and sent it back. ... They said I need to send it BACK in for them to fix it. ... "
" ... The sent me a refurbished one instead of it. ... "
" ... It seems to be desperate to return LG to fix. ... Back to iPhone . ... "
" ... Searched for it online and seems to be a common issue with this phone with no solution so far. ... "
Device Compatibility
12nexus, android, lg, nexus 5, google
+42%
-58%
" ... Very disappointed with the Nexus 5x. ... "
" ... Will not be buying any LG device again. ... "
" ... This is apparently from the defective motherboards that LG put in many of these devices. ... "
" ... So Nexus it was. ... "
Charging
12charger, cord, usb, port, chargers
+8%
-92%
" ... First, battery felt like a cheese, cannot support for one working day without charging. ... "
" ... Completely dead, tried all options to charge and reset. ... "
" ... The usb port burned out overnight while charging in the wall. ... "
" ... Then just as the warranty expired it started acting up with random charging issues which I originally attributed to the USB connector and was going to put it in the lab to be repaired. ... "
" ... Phone no longer charges or boots up. ... "
" ... I tried a different plug in for the charger. ... Then there is the problem with a proprietary charging cord. ... It is a cord that few stores carry so you can't plug it into just any charger. ... I had to purchase a separate cord with a USB port on one end so I could charge it in my car and with other chargers. ... This new phone came with two very unusual "chargers" if that is what they are. ... "
" ... Burnt while charging. ... The charging cable was fused to the port. ... "
" ... I am currently trying to charge it and the damn thing isn't even charging . ... "
Marketplace
11seller, promptly, google, shipped, replacement
+27%
-73%
" ... They are saying that it's a knock-off and that there are parts from another manufacturer. ... I bought this phone on Amazon. ... "
" ... Since purchased through Amazon, I am reading this is not an option for me. ... "
" ... Rather, this seller intentionally misled purchasers and falsely sells products as US models, when in fact they are not. ... "
" ... Shady and fraudulent company. ... "
" ... Google support couldn't help me because it was purchased on Amazon. ... "
" ... Called Google Store, they referred me to LG support since I didn't buy the phone through Google store (Amazon verified purchase, bought it here), and they need the IMEI number. ... "
" ... The sent me a refurbished one instead of it. ... "
" ... The phone is going back to the seller. ... "
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Specifications
Body
Weight: 430.91 grams
Size: 100 meters
Connectivity
Fingerprint: Yes
WiFi: Yes
Bluetooth: Yes
USB: Yes
GPS: Yes
Memory
Internal Storage: 32 GB
Memory: 2048 GB
Calling
Sim Type: Nano SIM
Recommendations
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