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Last Updated: March 24, 2022 (Refresh Now)
Kwikset 99130 002 SmartCode 913 Non Connected Keyless Entry Electronic Keypad Deadbolt Door Lock Featuring SmartKey Security 99130 002 Satin Nickel
Last Updated: March 24, 2022 (Refresh Now)
5.9
SCORE
/10
Total Reviews
1000
Old Reviews
354
Unverified
38
Spam Test
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8 meters
SIZE
Review Analysis - 608 recent, verified reviews
Detailed Mode
Usage
227lock, install, installation, instructions, key
+77%
-23%
" ... Just follow the instructions and it’s easy to install, program and use. ... "
" ... Liked how easy it was to install ... "
" ... It was pretty straight forward to install and worked well the first couple of weeks. ... "
" ... Now when they leave all they have to do is push the lock button, and the coded entry does make it easier to open the door when our hands are full of bags. ... "
" ... Install took 30 minutes, the programming of the code was simple, the instructions were self-explanatory. ... "
" ... After reading through the instructions to familiarize myself with the process, I was able to install the deadbolt in about 10 minutes. ... "
" ... I was able to re-key it to my original key. ... "
" ... Very easy to lock. ... Easy-enough install. ... Easy to set codes to open. ... "
Features
165auto, kwikset, keyless, keypad, deadbolt
+41%
-59%
" ... Keeps unlocking and locking. ... "
" ... I had this lock for a little over a year and now it doesn’t work. ... "
" ... I found lock has been tampered with. ... "
" ... Sometimes the lock would not unlock after entering code. ... Trashing this lock and replacing with Schlage! ... "
" ... 2- not a smart lock. ... Not only was it a defective lock in a way that the bolt spindle only went one way. ... "
" ... In fact, it would automatically lock, every thirty seconds, forever, for eternity. ... If you want an automatic lock, don't buy this one. ... "
" ... Having a lot of issues with this lock not locking ... "
" ... Also, key included did not work lock. ... "
Battery
142lock, battery life, die, months, lithium
+13%
-87%
" ... Less than 7 months and it’s already malfunctioning, really bad product, randomly stooped working, we have to remove the batteries like every other day in order to make it work and also it closes and opens continuously non stop until you remove the batteries. ... "
" ... The lock is incredibly noisy, and the batteries die insanely quick. ... "
" ... The battery on this lock runs out within 30 days and then the lock turns into a deadbolt only and if the owner does not have the key then they are locked out. ... "
" ... This junk is a battery eater. ... This one drained all the battery within 20 days. ... "
" ... They abruptly quit working without warning, even with fresh batteries. ... "
" ... Battery replacement is frequent. ... "
" ... Tried, changing batteries, factory reset, everything and nothing. ... "
" ... In two years I have replaced the batteries 8 times. ... They offered to send out a new battery compartment, but that was the only part they could send. ... "
Reliability
135batteries, lock, stopped working, died, stops
+13%
-87%
" ... Perhaps I got the faulty one. ... "
" ... I purchased this 5 months ago and it has been a problem from the start. ... for about 5 days. ... the batteries died within a week. ... "
" ... Has too many issues. ... Jams all the time. ... "
" ... This lock only worked for a year! ... "
" ... This may have worked for a year, but since we are "snowbirds" we didn't use it for many months. ... With no apparent warning the lock died. ... until it died again after I tried to enter the code to get back in. ... When I say "died", I mean it just quit responding at all - no beeps, no lights, no nothing. ... Having seen this happen twice, and based on 50 years as a computer programmer, I believe this is a design defect that is present in all locks of similar vintage and "programming" and may be present in newer locks as well. ... "
" ... This product has already broken after just 2 years. ... "
" ... We have only owned this item for two months and the light is already not working but we are beyond the return date. ... Update we have owned it for a year. ... "
" ... This one was a lemon. ... "
Body
124lock, locks, deadbolt, locked, screws
+45%
-55%
" ... The problem I have with this kit was no b latch for my door. ... I was end up using the b latch from my old door lock (it works because I have a same brand). ... "
" ... Until the door lock starting going haywire trying to lock and then unlocking over and over until my husband got up to unscrew the lock and take the battery out. ... "
" ... Difficult to Aline the door and previous lock, same brand and type. ... "
" ... It’s not and even beeps when door is open and bolt is out. ... "
" ... To change the batteries required removing the inside mechanism cover with 3 Allen screws which was not easy to do. ... "
" ... My brand new composite door had a 3/4 inch deep hole. ... "
" ... I've installed many door locks, and unfortunately this goes in the column of "Not a fan!" ... "
" ... Would have returned this one also but didn't have another lock to put on my door. ... "
Marketplace
72replacement, amazon, kwikset, sent, send
+25%
-75%
" ... Product came broken. ... "
" ... ** I had to edit this review from my original post** ... "
" ... Wish I could return it . ... "
" ... (bought from another vendor) Unfortunately, one failed to work immediately and was returned for a replacement. ... "
" ... Perhaps I got the faulty one. ... "
" ... Due to COVID, I am unable to return, ... "
" ... A replacement has the same problem. ... "
" ... We returned a got a schlage ... "
Size
47lock, locking mechanism, bolt, unlocking, three screws
+26%
-74%
" ... It worked great for the first few months until the locking mechanism started to not fully engage/disengage. ... "
" ... Got it installed and the tiny screws that hold the cover on the inside of the door are a pain. ... "
" ... As a result I now need to make sure to carry my key with me at all times, not needing to do so was kind of the whole point . ... "
" ... I set up the second one and couldn’t even put it together nothing lined up. ... "
" ... It is so frustrating and I finally realized it’s missing a mounting plate! ... "
" ... This lock is trash the locking mechanism has been an issue after the first month. ... "
" ... It catches and won’t engage the dead bolt. ... "
" ... First off I’m just very disappointed with how this lock ended up. ... "
Marketplace / Returns
44replacement, kwikset, sent, send, refund
+11%
-89%
" ... I’ve had to replace it once a month since I’ve purchased it. ... "
" ... I had to return it, it did not work. ... "
" ... The product I received was a return and did not include everything. ... "
" ... Returned to amazon. ... "
" ... Very disappointed, I bought two and returned one,couldn't return both since I installed it. ... Kwikset sent me the replacement but that's doing the same thing. ... "
" ... I requested a replacement and there are non available so now I have to go shopping to find a replacement and remove this one to send it back. ... "
" ... Now we're out the $100 we spent on this one because Kwikset will only replace it, not offer a refund. ... "
" ... A replacement has the same problem. ... "
Price
31money, waste of money, waste your money, lock, worth
+35%
-65%
" ... Sorry we wasted our money on this item. ... "
" ... Complete waste of money. ... "
" ... This product is a waste of money and time. ... "
" ... What a waste of time and money and a loss of a perfect jamb. ... "
" ... So angry for all the wasted time and money. ... "
" ... Waste of time and money. ... "
" ... Don't waste your money buy a Yale or Schlage instead. ... "
" ... Don’t waste your money. ... "
Sound
30noise, noisy, locking, unlocking, motor
-100%
" ... Works well, but is VERY loud when locking & unlocking ... "
" ... The other makes a loud beep and blinks red on automatic locking. ... "
" ... This locking mechanism is unbelievably LOUD. ... "
" ... It gets stuck and just keeps making a clicking noise. ... "
" ... Noisy as ever! ... I’m so surprised at how noisy this thing is. ... "
" ... It is a little noisy but not unbearable. ... "
" ... But very disappointed with how noisy it is. ... "
" ... It would make whirring sounds and grinding noises without stopping until the batteries were removed. ... "
Software
25lock, smart, key, code, app
+36%
-64%
" ... The error light continues to flash red every 10-15 seconds, but the keypad only barely responds sometimes now. ... "
" ... UPDATE - updating this to 2 stars as it’s gotten worse. ... "
" ... Sometimes the lock would not unlock after entering code. ... "
" ... Also have problems adding new codes ... "
" ... Then it started glitching and would continuously go in between locked and unlocked. ... "
" ... It always worked for me so I thought user error. ... "
" ... It won’t let me set a code. ... "
" ... They work great for awhile, then start glitching, requiring you to basically reinstall them. ... "
Marketplace / Marketplace
23original, day, review, received, kwikset
+61%
-39%
" ... Second one worked as advertised. ... "
" ... No big deal. ... "
" ... Works as described. ... "
" ... Got a replacement the next day! ... "
" ... I hope Amazon enjoys my $100. ... "
" ... received one day early. ... "
" ... Have purchased kwikset products before. ... "
" ... Original review: It looks good. ... "
Design
23design, look, easy to install, beautiful, sleek
+83%
-17%
" ... The Item was incredibly easy to install and has a nice sleek look. ... "
" ... Solid feel to it. ... "
" ... I like the look in the ease of use. ... "
" ... It looks pretty cool. ... "
" ... Item looks great and works great! ... "
" ... Otherwise, it is doing a fine job and looks great. ... "
" ... THIS one is so much better and more attractive, IMO. ... "
" ... It’s very sleek and goes well with the Kwikset handle I got. ... "
Comfort
11keys, lock, pain, pads, locks
+55%
-45%
" ... I was able to re-key it to my original key. ... "
" ... Much easier to use than digging out keys. ... "
" ... Easy to program the codes, the family is comfortable with using the lock. ... "
" ... I had to install that screw with my fingers until it was fully finger tight, and was then finally able to finish tightening it with my screwdriver. ... "
" ... Not only do I not need to have keys on hand to open but it allows me to go in and out of my home with ease. ... "
" ... I bought it because my daughter kept forgetting her key. ... "
Marketplace / Delivery
8arrived, one, installed, day, box
+63%
-38%
" ... It arrived today and I installed it. ... "
" ... Arrived on time as quoted. ... "
" ... Received item as said! ... "
" ... received one day early. ... "
" ... received one day early. ... "
Connectivity
8bluetooth, connected, one, want, locks
+75%
-25%
" ... I highly recommend BECAUSE this is not WiFi enabled ... "
" ... Not wifi, but still good quality ... "
" ... We were not interested in an internet-connected system. ... "
" ... No hub required is a great feature. ... "
" ... It’s nice that it can be opened with codes but isn’t susceptible to hacks that can occur with WiFi connected locks. ... "
" ... Key backup is crucial. ... "
Performance
7performance, lock, looks
+14%
-86%
" ... Lock constantly needs to be reset. ... "
" ... - It does what I want - keypad entry + 30-sec delayed autolock ... "
" ... The product is what I was looking for but this delay is ridiculous. ... "
" ... i could not reset lock. ... "
" ... 2- The motor is slow. ... "
" ... I reset the handling process multiple times. ... "
Marketplace / Defective Delivery
6product, got, defective, item, broken
-100%
" ... Product came broken. ... "
" ... Is this a defective product? ... "
" ... Perhaps I got the faulty one. ... "
" ... Got this one to replace it and its DOA. ... "
" ... Item was defective. ... "
Lagging
5lock
-100%
" ... Lock constantly needs to be reset. ... "
" ... - It does what I want - keypad entry + 30-sec delayed autolock ... "
" ... The product is what I was looking for but this delay is ridiculous. ... "
" ... i could not reset lock. ... "
" ... I reset the handling process multiple times. ... "
Cable
5wires
-100%
" ... Removed cover plate wiggled wires and it started to work again. ... "
" ... Wire connection on inside get pinched and rubbed on moving part. ... "
" ... A minor nit is that the wire harness connector is bulky and barely fits in the allotted space. ... "
" ... Unfortunately, the cable doesn't fit in the area provided. ... "
" ... The didn't leave room in housing for the wire and connectors to be stored without rubbing the lock shaft. ... "
Network
4one, new house, installed, works, wifi
+75%
-25%
" ... It’s heard throughout the house ... "
" ... We bought a similar product for our first home and decided to try this one on our new house. ... "
" ... Installed when moving into new house. ... "
Cooling
4installed, weather, cold, 15, 10
+50%
-50%
" ... Not cool people. ... "
" ... It's much worse in cold weather. ... "
Calling
4get, customer service, code, call a locksmith, call
-100%
" ... We asked to speak to his supervisor, and they haven't not return a call. ... "
" ... Since the original key also didn't work and i was locked out of my home forced to call a locksmith. ... "
" ... It took several days of phone calls to get through to customer service. ... "
Video
3videos
+67%
-33%
" ... When leaving, pushing the lock button makes a very satisfying sound, see video. ... "
" ... But if you get confused YouTube has 20+ install videos. ... "
Stand
3mounting plate, missing, attached, 3, brand
+33%
-67%
" ... It is so frustrating and I finally realized it’s missing a mounting plate! ... "
" ... what would I buy a brand that doesn't work and the company does not stand behind. ... "
Marketplace / Product As Described
3described, worked, advertised
+100%
" ... Works as described. ... "
" ... Second one worked as advertised. ... "
Cleaning
3batteries, install, easy
+33%
-67%
" ... I’ve changed the batteries multiple times, cleaned the connections, but it still stopped working after 1 year in Florida. ... "
" ... After several attempts at cleaning off the corrosion and replacing batteries, we’re cutting our losses and getting something else. ... "
Camera
3+67%
-33%
" ... but my entry Nest camera does that just fine for me for now. ... "
" ... Can be a problem at night. ... "
Battery / Charging
3battery, different, charged, charge, still
+33%
-67%
" ... Even with fully charged AA batteries that work great on a different lock, this one is very slow ... "
" ... I thought it was just a poorly designed power drain, but maybe it's just a poorly designed battery housing instead. ... "
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Specifications
Body
Size: 8 meters
Recommendations
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