Last Updated: November 24, 2018 (Refresh Now)

Kensington Expert Wireless Trackball Mouse K72359WW

Last Updated: November 24, 2018 (Refresh Now)
7.6
SCORE
/10
Total Reviews
1000
Old Reviews
585
Unverified
63
Spam Test
!
4
NUMBER OF USB PORTS
Yes
BLUETOOTH
Yes
USB

Review Analysis - 352 recent, verified reviews

Detailed Mode
Comfort
 130
wrist, mouse, scroll, ball, trackballs
+70%
-30%
comment
" ...  I tried correcting my posture etc. ... I purchased this trackball after reading they are supposed to be more ergonomic and help avoid repetitive strain injury. ... I have been using this product for a short while now and it has already helped with my arm immensely. ... The trackball is pretty expensive but well worth it for me, and I think it will last a long time. ... It is well made, comfortable to use and very responsive/accurate.  ...  "
comment
" ...  This Trackball was great.  ...  "
comment
" ...  It is meant for those who need easier access to the large and complicated programs that we use for long periods of time.  ...  "
comment
" ...  I have used Kensington track balls for many years and trackballs are my favorite "mousing" device. ... It is heavy enough so that it stays put when in use -- the attachable wrist pad is a beneficial accessory, which I use.  ...  "
comment
" ...  Great for large hands.  ...  "
comment
" ...  No one else makes a trackball quite like this.  ...  "
comment
" ...  My arm has improved since I have been using it.  ...  "
comment
" ...  Ergonomically, sitting at the computer for hours, this is the best thing for my hands and wrist.  ...  "
Mouse
 118
trackball, scroll, expert, mice, kensington
+71%
-29%
comment
" ...  You will never go back to a standard mouse. ... It might take a week or so to get adjusted from mouse to rollerball.  ...  "
comment
" ...  Great trackball - I liked it so much that I ordered this one for my office, since I've been using one at home for over a year.  ...  "
comment
" ...  I converted to Trackball Mice a few years ago, and this is definitely the best one I've owned.  ...  "
comment
" ...  I can can get more work done without fatiguing my arm since you don't move much, unlike when using a mouse. ... The trackball is pretty expensive but well worth it for me, and I think it will last a long time. ... It was not as bad as I thought it would be to get accustomed to this peripheral and replace my mouse .  ...  "
comment
" ...  This Trackball was great.  ...  "
comment
" ...  Overall, this current model Expert Mouse is the best one I've used.  ...  "
comment
" ...  Just suffice it to say that I will never go back to a mouse or small ball track ball.  ...  "
comment
" ...  This is a solidly-built, quality trackball.  ...  "
Controls
 71
scroll wheel, scroll ring, trackball, scroll, programmable
+41%
-59%
comment
" ...  The scroll ring is terribly rough, the ball operation not as smooth as it used to be, and the buttons now require more force to make them click.  ...  "
comment
" ...  and one of the buttons just stopped working entirely!  ...  "
comment
" ...  The thing i hate the most is that scroll wheel.  ...  "
comment
" ...  Have to reboot too often, scrolls jerky if at all, buttons don't respond well.  ...  "
comment
" ...  However, the scroll ring is terrible: it seems like it's supposed to be able to spin freely, but there's one spot in every revolution where it seems to get stuck, and I have to move it back and forth in order to get past that point. ... Additionally, the buttons don't work 100% of the time. ... Several times a day, I will click on something, the button will make an audible click, but nothing will happen, like the click didn't register. ... Clicking again will make this work, but it's very annoying.  ...  "
comment
" ...  Not so for the Scroll Ring/Wheel.  ...  "
comment
" ...  I liked having the programable buttons and I like using the track ball but the scroll wheel did not always work well.  ...  "
comment
" ...  Works well but software will not detect mouse, therefore I cannot program the additional buttons.  ...  "
Device Compatibility
 52
mac, usb dongle, trackball, via, usb
+58%
-42%
comment
" ...  I bought this to use with one of my personal computers.  ...  "
comment
" ...  I use multiple large monitors for office applications and I'm able to get to across from one monitor to the next very quickly and accurately.  ...  "
comment
" ...  Had to get a new one to work with our newer computer.  ...  "
comment
" ...  Bought the wireless version for use with a laptop and still love it.  ...  "
comment
" ...  My others have been wired, and I especially like this wireless version,.  ...  "
comment
" ...  I'm running Microsoft Windows 7.  ...  "
comment
" ...  I am a Mac user and the software and mouse have worked seamlessly.  ...  "
comment
" ...  I plan to buy one more for my work computer.  ...  "
Product Reliability
 44
trackballs, trackball, years ago, stops, kensington
+57%
-43%
comment
" ...  I converted to Trackball Mice a few years ago, and this is definitely the best one I've owned.  ...  "
comment
" ...  Great product have been using them every day for years.  ...  "
comment
" ...  I had enough credit card points to get it free, so I bit the bullet after thinking about getting one for a long time.  ...  "
comment
" ...  After 3 months break in it feels smoother and I hardly notice it anymore, but it still grabs a little in some places, this definitely needs improvement in design and/or quality control.  ...  "
comment
" ...  I was first introduced to this product when I was at Audio Engineering School a few years ago.  ...  "
comment
" ...  Have used these Trackballs for years.  ...  "
comment
" ...  Long-time user of Logitech trackballs (like 20 years long).  ...  "
comment
" ...  Outlasted three computers.  ...  "
Bluetooth
 28
via, usb dongle, mac, trackball, connectivity
+46%
-54%
comment
" ...  ), you *cannot* use Bluetooth .  ...  "
comment
" ...  it doesn’t consistently connect to my Mac via Bluetooth  ...  "
comment
" ...  Has issues pairing and being detected via bluetooth sometimes.  ...  "
comment
" ...  The Bluetooth connectivity does NOT work on Mac at all. ... Do not buy this mouse if you intend to use it with Bluetooth.  ...  "
comment
" ...  It bothers me that it will randomly reconnect while I'm using it.  ...  "
comment
" ...  Also, my computer doesn't see it when trying to connect via bluetooth.  ...  "
comment
" ...  However, the connection is not reliable with the included transceiver, and with bluetooth it is worse.  ...  "
comment
" ...  i'm buying a bluetooth adapter for my computer in hopes of not wasting $92.62 it connects to my phone and works but not computer.  ...  "
Build Quality
 27
ring, ball, bearings, housing, feels
+26%
-74%
comment
" ...  It does not seem to fit properly in its plastic housing so it feels loose and cheap. ... The ring around the ball does not feel good either. ... It feels loose and like it will come apart eventually.  ...  "
comment
" ...  Locks as if the wheel bearing is stuck and needs oiling.  ...  "
comment
" ...  When I first started using it, it felt rough, grainy.  ...  "
comment
" ...  The remainder of the rotation was somewhat "grainy" or rough. ... I dismantled the first unit and some plastic "welds" were hitting in spots, so carefully trimmed them and sprayed silicone lube into the bearing mechanism, which can't be taken apart easily.  ...  "
comment
" ...  A total rip-off!  ...  "
comment
" ...  Ginormous, and heavy.  ...  "
comment
" ...  Sometimes it's really stiff, and sometimes it turns easily.  ...  "
comment
" ...  The only shortcoming is that I tried to remove the wrist rest and it broke off because it was snapped in so tightly.  ...  "
Ease of Use
 22
software, ball, cursor, buttons, wheel
+100%
comment
" ...  The software you can download from the Kensington website allows you to set it up the trackball the way you want .  ...  "
comment
" ...  The large ball is easy to navigate with and the scroll wheel is a dream once you get used to them.  ...  "
comment
" ...  Yes, there is a learning curve .  ...  "
comment
" ...  Forget it, it's easier to use without it.  ...  "
comment
" ...  Works well, but I do prefer the smaller Kensington Orbit Optical trackball, I just seem to be able to use it easier and navigate the cursor with it quicker, but that may be just me.  ...  "
comment
" ...  It works right and you can program the buttons to have different functions easily.  ...  "
comment
" ...  Easy to use. ... Set up, etc.  ...  "
comment
" ...  I love the size of the roller ball, which is bigger than most of the ones you see, because I can use multiple fingers and it is great on my hand. ... Over all I gave it 5 stars, because it is super easy to use, and in addition I like the rotator wheel that scrolls up or down.  ...  "
Keyboard
 20
trackball, mice, logitech, buttons, programmable
+50%
-50%
comment
" ...  Since I was unsatisfied with how the whole mouse felt I ended up returning it.  ...  "
comment
" ...  Unfortunately my desk layout requires a trackball and after 2 Logitech M570's crapped out, I decided to spend a little more on what I thought would be a better product.  ...  "
comment
" ...  I can get used to using a stiff mouse if my muscle memory remembers to turn harder.  ...  "
comment
" ...  mouse flickers too much  ...  "
comment
" ...  Switched the mouse buttons and screen started flickering and couldn't settle pointer in any area. ... The upper buttons are really not programable for good gaming, as I couldn't register them to keyboard buttons.  ...  "
comment
" ...  i pressed all the buttons and now the mouse will not respond and the software doesn't see that it is connected.  ...  "
comment
" ...  I do not believe macOS is the problem, as my Logitech MX Master Wireless Mouse, Large Mouse, Computer Wireless Mouse can be configured with Logitech Options over Bluetooth on macOS - both of them uses 2.4GHz (different protocols) and Bluetooth Low Energy (Logitech branded it as Bluetooth Smart).  ...  "
comment
" ...  IN other words, using bluetooth it is only a mouse .  ...  "
Price
 18
money, worth the price, worth, well worth, waste of money
+61%
-39%
comment
" ...  and well worth the effort considering the benefits.  ...  "
comment
" ...  I only purchase the best quality products in the market.  ...  "
comment
" ...  I would be willing to pay more.  ...  "
comment
" ...  There's also a wireless option for the same price.  ...  "
comment
" ...  That is definitely a shortcoming for product the cost this much money.  ...  "
comment
" ...  Cost a tad, but this boy will perform.  ...  "
comment
" ...  good vendor and price.  ...  "
comment
" ...  The best track ball on the market and well worth the price .  ...  "
Software Platform
 15
trackballworks, trackball, windows 7, windows 10, version
+53%
-47%
comment
" ...  As yet I have not installed the Kensington software and just use the Microsoft build in software and can adjust things the way I want just fine. ... I'm running Microsoft Windows 7.  ...  "
comment
" ...  I am using it with Linux (Ubuntu 16.04) and there are no issues.  ...  "
comment
" ...  Amazing for browsing and moving about in Windows.  ...  "
comment
" ...  I'm using these with Linux.  ...  "
comment
" ...  I've updated the firmware and the software for my computer and the accompanying software.  ...  "
comment
" ...  Thrilled it works with Windows 10.  ...  "
comment
" ...  This is my first time using a trackball since 1980 when I used to play Missile Command.  ...  "
Returns
 15
returned, replacement, amazon, returning, sent it back
+7%
-93%
comment
" ...  I’m returning mine, and replace it with 2 Kensington Orbit for $19 each, which is still half the price of the Expert, and that way I have one at home and one in the office.  ...  "
comment
" ...  Sadly the replacement was much worse that the first one, so the replacement was sent back.  ...  "
comment
" ...  This is my second one - I've already returned the first one about a week after I started using it.  ...  "
comment
" ...  I did not take this out of the package before plotting to return, so one star could be rude  ...  "
comment
" ...  I have decided to return this to Amazon. ... Am returning this to Amazon.  ...  "
comment
" ...  Sent it back.  ...  "
comment
" ...  I already returned it.  ...  "
comment
" ...  I returned it and will never order Kensington again.  ...  "
Ports
 15
usb dongle, receiver, ports, port, bluetooth
+47%
-53%
comment
" ...  you need to use the USB receiver. ... If you don't have traditional USB ports (e.g.  ...  "
comment
" ...  So I did some research and found a USB driver for the old version, and I'm going back to that.  ...  "
comment
" ...  I bought this mouse because I didn't want to use a USB port. ... Supposedly it does work with USB but I did not test this.  ...  "
comment
" ...  That functionality only works when it is paired with it's little USB dongle. ... If the MBP had a regular USB port I would just use my USB trackball.  ...  "
comment
" ...  The problem is that it comes with a small USB piece that has to go into your desktop or laptop computer. ... The new MacBook Pro doesn't come with a USB port, so it doesn't work.  ...  "
Design
 14
ball, feels, slim, ring, wrist
+50%
-50%
comment
" ...  - Unlike the Slim model, this unit does not have an open bottom .  ...  "
comment
" ...  It does not seem to fit properly in its plastic housing so it feels loose and cheap. ... The ring around the ball does not feel good either.  ...  "
comment
" ...  Some engineer really thought this shape and style was something other than a horrible idea?  ...  "
comment
" ...  The build quality just isn't there.  ...  "
comment
" ...  It FEELS horrible.  ...  "
comment
" ...  It is really a poor design.  ...  "
Apps
 13
trackballworks, dragging, cad, buttons, windows 7
+69%
-31%
comment
" ...  I use it for CAD and general office / web browsing.  ...  "
comment
" ...  One of the greatest things about this unit is the programmability of the buttons not only can you assign global functions for ALL apps, but you can also assign specific functions within specific apps.  ...  "
comment
" ...  I work in Pro Tools and this guy slays for that application.  ...  "
comment
" ...  As yet I have not installed the Kensington software and just use the Microsoft build in software and can adjust things the way I want just fine. ... I'm running Microsoft Windows 7.  ...  "
comment
" ...  Amazing for browsing and moving about in Windows.  ...  "
comment
" ...  the button program that you can download is perfect for 3d designers and video editors.  ...  "
comment
" ...  - Has software that allows you to customize the hotkeys based on which app you're running  ...  "
comment
" ...  This is my first time using a trackball since 1980 when I used to play Missile Command.  ...  "
Overall performance
 12
works just fine, smooth and precise, smooth, years ago, speed
+83%
-17%
comment
" ...  Works just fine!  ...  "
comment
" ...  Works just fine.  ...  "
comment
" ...  and it has sped up my workflow immensely.  ...  "
comment
" ...  I started using this item when I lost the use of my right thumb in 1993.  ...  "
comment
" ...  Requires a lot of real estate on the desk top, however this bad boy really does a good job.  ...  "
comment
" ...  Smooth and Precise!  ...  "
comment
" ...  Used one before many years ago on the job.  ...  "
comment
" ...  Exactly what I needed to be comparable with computers at a new job  ...  "
USB
 12
usb dongle, receiver, ports, port, connected
+17%
-83%
comment
" ...  you need to use the USB receiver. ... If you don't have traditional USB ports (e.g.  ...  "
comment
" ...  Not being able to change the pairing to the USB dongle makes me sad.  ...  "
comment
" ...  I have to reset USB and turn device on and off before it will kick in and even then it doesn't always work.  ...  "
comment
" ...  So I did some research and found a USB driver for the old version, and I'm going back to that.  ...  "
comment
" ...  I bought this mouse because I didn't want to use a USB port. ... Supposedly it does work with USB but I did not test this.  ...  "
comment
" ...  That functionality only works when it is paired with it's little USB dongle. ... If the MBP had a regular USB port I would just use my USB trackball.  ...  "
comment
" ...  The Bluetooth would barely communicate to the point of being unusable, and I was never able to even get it to connect via its USB dongle.  ...  "
comment
" ...  The problem is that it comes with a small USB piece that has to go into your desktop or laptop computer. ... The new MacBook Pro doesn't come with a USB port, so it doesn't work.  ...  "
Drivers
 11
software, drivers, kensington, trackball works, trackball
+18%
-82%
comment
" ...  I started to return this, then I thought I'd try it with their little USB dongle and downloading the latest driver, and that worked for a few days.  ...  "
comment
" ...  "Free Software Driver does NOT work!"  ...  "
comment
" ...  So I did some research and found a USB driver for the old version, and I'm going back to that.  ...  "
comment
" ...  Kensington hasn't updated the driver for the wireless mouse, so the trackball works software that allows you to adjust the button bindings and sensitivity will not detect the wireless mouse.  ...  "
comment
" ...  I've tried replacing the batteries, restarting my laptop, tweaking the software, and reinstalling drivers - all to no avail.  ...  "
comment
" ...  I quickly found out I couldn't even access the software on my Lenovo Windows 10 laptop 64 bit because the base software couldn't even locate the trackball.  ...  "
comment
" ...  The manual says that "trackball works" driver will appear in system preferences but this isn't true! ... I had to go to Kensington website to download the drivers manually. ... After downloading the driver the mouse stopped working!! ... Finally I got the mouse set up wirelessly using the USB receiver and downloaded a different driver from the web (Kensinton driver did not work!)  ...  "
ISP
 11
wired, home, works just fine, work, one
+82%
-18%
comment
" ...  Works just fine!  ...  "
comment
" ...  Works just fine.  ...  "
comment
" ...  Set up, etc.  ...  "
comment
" ...  I own both wired and wireless.  ...  "
comment
" ...  one wired, at home.  ...  "
comment
" ...  Bought a new computer and bought this wireless model.  ...  "
comment
" ...  This is my third, but first one that's wireless.  ...  "
comment
" ...  Wireless vs Wired.  ...  "
Cleaning
 11
ball, clean, cleaning, bearings, well
+27%
-73%
comment
" ...  so the usual dirt and junk that previously fell thru and could easily be wiped off desk are now trapped in the unit . ... it does not clean as easily or as well as the other models.  ...  "
comment
" ...  Maybe the buttons are not as good as they should be, maybe they need cleaning.  ...  "
comment
" ...  Make sure to keep lint out of the bearings.  ...  "
comment
" ...  Scratch pad slower still!  ...  "
comment
" ...  Alas, this is not a problem with dust in the works.  ...  "
comment
" ...  So if yours seems a bit clunky/sticky at first, despair not!  ...  "
Size
 11
ball, ring, travel, scroll, larger
+64%
-36%
comment
" ...  Great for guys with big hands, but my little size small hands don't even reach around it, which makes me have to lift my fingers off the buttons to scroll the ball with my palm and my hand off the ball to use the scroll ring (or scroll a millimeter at a time).  ...  "
comment
" ...  Love it so much, I have two - one that lives on my desk at work, another that I keep at home or carry with me on trips. ... If you're going to sit this on a desk and leave it there, it'll be fine - if you need to transport it regularly, you need something to carry it in to protect the whole thing - or even better, grab some Goop and glue it on permanently.  ...  "
comment
" ...  6' male with slightly above average hand size.  ...  "
comment
" ...  I do miss the old style larger ball. ... I don't know why the could not design this so the ring was bigger and keep the larger ball size.  ...  "
comment
" ...  I love the scroll ring, like my other Kensington, but this one is twice the size.  ...  "
Gaming
 10
gaming, trackball, mice, cad, web browsing
+80%
-20%
comment
" ...  However, I was hoping to also use this Trackball to play old Arcade games like Centipede and Crystal Castles using MAME.  ...  "
comment
" ...  I use it for CAD and general office / web browsing.  ...  "
comment
" ...  As anyone who's done research with trackball mice & games will tell you, trackball mice aren't really good for games (although a friend of mine swears by one), but I have successfully used this one in several, & while I still prefer standard mice for twitch games, this did the job admirably, and I can see a day where I switch over to this for everything, not just non-games.  ...  "
comment
" ...  Great to use, maybe not for gaming.  ...  "
comment
" ...  I have also used it for some gaming on my laptop and it also works very well.  ...  "
comment
" ...  I've switched completely over from traditional mice and find this is fantastic for 3D development work.  ...  "
Band
 10
rest, plastic, pad, unit, leather
+50%
-50%
comment
" ...  I dismantled the first unit and some plastic "welds" were hitting in spots, so carefully trimmed them and sprayed silicone lube into the bearing mechanism, which can't be taken apart easily.  ...  "
comment
" ...  A total rip-off!  ...  "
comment
" ...  I tried to get used to it, but it really hurts my wrist  ...  "
comment
" ...  The only shortcoming is that I tried to remove the wrist rest and it broke off because it was snapped in so tightly.  ...  "
Marketplace
 10
tomorrow, kensington, going back, described, advertised
+50%
-50%
comment
" ...  Am returning this to Amazon.  ...  "
comment
" ...  I returned it and will never order Kensington again.  ...  "
comment
" ...  This poor imitation is cheesy and cheap.  ...  "
comment
" ...  This thing is going back tomorrow.  ...  "

Review Spam Test    

In order to keep our review summaries as accurate as possible, we aggressively detect fake reviews. We use various signals to detect unnatural patterns and will gradually expose them here.

Spam Test could not be completed. Click here to retry.

Specifications

Connectivity
Number of USB ports:  4 
Bluetooth:  Yes 
USB:  Yes 
4
NUMBER OF USB PORTS
Yes
BLUETOOTH
Yes
USB