Last Updated: August 20, 2021 (Refresh Now)
KRUPS ET351 Coffee Maker Coffee Programmable Maker Thermal Carafe 12 Cup Black
Last Updated: August 20, 2021 (Refresh Now)
6.6
SCORE
/10
Total Reviews
683
Old Reviews
446
Unverified
104
Spam Test
PASS
LCD
TYPE
Review Analysis - 133 recent, verified reviews
Detailed Mode
Usage
maker, carafe, pot, brew, krups
+72%
-28%
" ... Could be a little easier to set auto . ... "
" ... best cup of coffee in years ... "
" ... Love my Krups coffee maker ... "
" ... the pot keeps the coffee warm 4 hours ... "
" ... Same wonderful coffee as my first. ... Love the thermal pot so the coffee doesn’t get bitter from sitting on a hot plate. ... "
" ... Its a bit slow to produce any amount of coffee you want but the coffee it produces is very good and the vacuum sealed carafe holds the coffee at a really good temperature for long periods and, since the carafe is not heated externally, the coffee doesn't sit and 'stew' so 2 or 3 hours later you can still get a fresh-tasting cup. ... Recommend this coffee maker. ... "
" ... Excellent coffee maker ... "
" ... I like that the thermal pot keeps the coffee hot. ... "
Usage / Coffee
maker, carafe, pot, brew, krups
+73%
-27%
" ... This is our second KRUPPS coffee maker. ... "
" ... Makes a great pot of coffee! ... "
" ... Coffee flavor isn't amazing (for a 100$ drip machine I was expecting better) but it's by no means bad. ... "
" ... I earmarked the Krups because of the brand name and long-standing reliability of their anchor coffee makers. ... Next up, first run with regular Folgers coffee using the permanent gold filter. ... Krups has discontinued this line of coffee makers. ... "
" ... This new coffee maker is terrific I especially love the space where you add the water it’s large & easy to see . ... "
" ... Definitely use a commercial grade coffee pot cleaner to make it easier. ... "
" ... It operates literally the same as the old unit, save the extra 2 cup capacity, and most importantly makes excellent coffee - this is why we’re attracted to the Krups brand. ... We don’t see any issues with coffee leaking out while brewing. ... "
" ... I love this coffee maker. ... "
Body
carafe, filter, lid, design, pour
+41%
-59%
" ... It powers up but no longer pumps the water. ... "
" ... The water receptacle is right next to the filter and hard to fill with the carafe without spilling water into the filter area which then pours through to where the carafe should sit. ... On a standard height counter, it is awkward to use because of its height. ... "
" ... The Auto On button doesn't work and the top lid to the device does not fit well so each time I lift it to fill it with water and coffee I have to reattach it manually which takes considerable effort. ... "
" ... The handle has 2 different shades of plastic. ... There is movement between the two thin plastics that feels like it is not only very cheap, it will likely break soon. ... "
" ... I have had three of them in the past and they’ve worked great but this one broke and I am not happy with it. ... "
" ... The handle came loose right away but we have managed to make it work. ... "
" ... Screen showed E4 and that was it. ... "
" ... FIlled with water AND IT POURS OUT OF THE BOTTOM. ... "
Reliability
stopped working, krups, died, 3 months, returning
+32%
-68%
" ... The machine gave out in less than a year of daily use. ... "
" ... Worked only for 6 months. ... "
" ... When one finally died we ordered a new one. ... And now, 4 months late, it stopped working. ... "
" ... But… I only had it for three months and it had an error code E4 that isn’t fixable. ... "
" ... I bought this 22 months ago. ... I can't find it to save my life. ... "
" ... Of course, no problems with returning it since it’s defective. ... "
" ... We used this item ONCE and then it stopped working - PLEASE REFUND MY MONEY ... "
" ... The beeping is annoying and can't be turned off. ... "
Cleaning
coffee, easy to clean, clean, pot, carafe
+74%
-26%
" ... The carafe is lighter than my cuisineart and wide opening makes washing easy. ... "
" ... Easy to use, easy to clean! ... "
" ... I do, however, like the filter basket & how it nestles into its space and is easier to keep clean. ... "
" ... Patience is required to clean it. ... "
" ... Easy to clean thanks to large opening you can fit your whole hand into. ... "
" ... Yeah, it needs the occasional cleaning--they all do. ... "
" ... All parts are easily removed for cleaning. ... "
" ... This is a great coffee maker filters water brews fast and has a warning when cleaning needed ... "
Usage / Ease
easy to clean, difficult, feature, carafe, auto
+69%
-31%
" ... Basic, easy to use, doesn’t take up too much space. ... "
" ... The features are easy to deal with, nicely laid out. ... "
" ... Easy to use, easy to clean! ... "
" ... Easy to clean, easy to set up, & easy to use. ... "
" ... It is easy to use. ... "
" ... Could be a little easier to set auto . ... "
" ... Auto feature is really easy to use. ... "
Marketplace
returned, return, maker, amazon, unfortunately
-100%
" ... however I quickly returned the product for the following reasons: ... "
" ... Krups asked us to send it back for repairs. ... It took more than 3 weeks to return. ... I emailed them. ... "
" ... Wish I could return it but we've used it. ... "
" ... Of course, no problems with returning it since it’s defective. ... I just could not take the chance on replacing it with another one they would have sent. ... "
" ... Returning the pot ... "
" ... Unfortunately, we didn't begin to use the maker until it was well past time to return it or I would. ... "
" ... Just past the 3 months so Amazon can't help. ... "
" ... Returned in original packaging. ... "
Body / Build Quality
glass, plastic, handle, stainless steel carafe, pot
+20%
-80%
" ... The handle came loose right away but we have managed to make it work. ... "
" ... The handle has 2 different shades of plastic. ... There is movement between the two thin plastics that feels like it is not only very cheap, it will likely break soon. ... "
" ... I have had three of them in the past and they’ve worked great but this one broke and I am not happy with it. ... "
" ... Screen showed E4 and that was it. ... "
" ... Must have had a crack in it??? ... "
" ... However, the spring that closed off the flow when you take out the pot before it's finished didn't work. ... "
" ... Is missing a part because the spring came out and I don’t see what is missing. ... "
Marketplace / Returns
returned, return, maker, unfortunately, replace
-100%
" ... Returning the pot ... "
" ... however I quickly returned the product for the following reasons: ... "
" ... Wish I could return it but we've used it. ... "
" ... Krups asked us to send it back for repairs. ... It took more than 3 weeks to return. ... I emailed them. ... "
" ... Of course, no problems with returning it since it’s defective. ... I just could not take the chance on replacing it with another one they would have sent. ... "
" ... Unfortunately, we didn't begin to use the maker until it was well past time to return it or I would. ... "
Body / Water Resistance
filter, carafe, without spilling, pours, pour
+17%
-83%
" ... 1) The spout on the carafe and the opening at the top make it very hard to pour water into the coffeepot without spilling water all over the counter ... "
" ... FIlled with water AND IT POURS OUT OF THE BOTTOM. ... "
" ... Water tank leaked on first use. ... "
" ... It powers up but no longer pumps the water. ... "
" ... The water receptacle is right next to the filter and hard to fill with the carafe without spilling water into the filter area which then pours through to where the carafe should sit. ... "
Body / Storage
lid, grounds, filter basket, filter, water
+67%
-33%
" ... Basic, easy to use, doesn’t take up too much space. ... "
" ... It’s gone through a lot of redesign: larger capacity and larger housing. ... "
" ... It's nice to be able to keep the carafe on the kitchen table, rather than being tied to the coffeemaker. ... "
" ... I do, however, like the filter basket & how it nestles into its space and is easier to keep clean. ... "
Body / Fit
carafe, water, pot, lid, heat
+50%
-50%
" ... The handle came loose right away but we have managed to make it work. ... "
" ... The Auto On button doesn't work and the top lid to the device does not fit well so each time I lift it to fill it with water and coffee I have to reattach it manually which takes considerable effort. ... "
" ... Very bulky and is so tall that it barely fits under my cabinets. ... "
Price
product, money, waste of money, waste, price
+40%
-60%
" ... Waste of money and believed Krups was a good product. ... "
" ... Very disappointed with this over-priced product. ... "
" ... Will not waste my money on another. ... "
Features
auto, features, start, intuitive, easy to use
+80%
-20%
" ... The features are easy to deal with, nicely laid out. ... "
" ... Could be a little easier to set auto . ... "
" ... Auto feature is really easy to use. ... "
Heating
heat, heating, thermal carafe, pot, carafe
+75%
-25%
" ... Brews it nice and hot and keeps it hot in the thermal carafe. ... "
" ... The great thing with this machine is that the thermal carafe really holds the heat. ... And the carafe holds that heat for hours. ... But I'm satisfied with the flavor, and certainly with the heat. ... "
" ... No heat plate coffee goes directly into insulated thermos like carafe. ... Keeps it hot with out burning it. ... "
Body / Size
use, large, huge, easy to use, difficult
+25%
-75%
" ... Very bulky and is so tall that it barely fits under my cabinets. ... "
" ... The size was too big. ... "
Body / Comfort
easy to clean, design, bit, awkward
+50%
-50%
Body / Design
bit, awkward
+67%
-33%
" ... I would say it is a design issue. ... "
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Specifications
Display
Type: LCD