Last Updated: November 24, 2018 (Refresh Now)
Jaybird X2 Sport Wireless Bluetooth Headphones Ice
Last Updated: November 24, 2018 (Refresh Now)
5.2
SCORE
/10
Total Reviews
990
Old Reviews
666
Unverified
3
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BLUETOOTH
Review Analysis - 321 recent, verified reviews
Detailed Mode
Comfort
129ear, tips, foam, wings, fins
+44%
-56%
" ... Did not fit my ears very well. ... The ear molds were all odd sizes and uncomfortable in my opinion. ... I could let all of that slip as I understand they can't fit 100% of the population. ... If I try to wear them with the cords hanging down they slip out of my ears unless I jam them in there to the point of an airtight seal -which can't be good for my eardrums. ... As it is, they're uncomfortable and far too expensive for the quality. ... "
" ... Con: The fit of the earbuds are terrible. ... "
" ... I tried and tried to find the right size to fit mine and just gave up. ... "
" ... The wings come off too easily and I lost them. ... "
" ... These did not stay in my husbands ears at all -- very frustrating! ... "
" ... I'll keep trying but am not feeling very confident about getting this resolves as I now read this is a very common issue. ... "
" ... Plus the cushiony ear things tore up and peeled off after 3 months. ... That never happened with the previous model cushions - the Bluebuds. ... "
" ... These are good except for the fact that the eartips(not the fins) slip off the buds. ... After a sweaty run, I pull the earbud out of my ears and invariably the eartips get left behind in my ear canals. ... "
Product Reliability
128pair, 2016, died, jaybird, x2
+29%
-71%
" ... This model is defective . ... "
" ... I tried to hard reset the headphones a few times and it worked one time. ... "
" ... However, over time( 1 year) I began to have charging and syncing issues. ... "
" ... However, they stopped working less than a year after I bought them. ... the replacement took over 2 months to arrive. ... The new headphones have now shown up and I've been using them for a few weeks. ... they've been misplaced. ... "
" ... However, I got to the gym the other day (after about a year of use five-day-a-week usage) and they just wouldn't power up. ... "
" ... These headphones stopped charging 2 months after I received them. ... In another 3 months, they stopped working again. ... Don't buy these unless you only want headphones for a week. ... "
" ... It's only 2 months and it came out of order!!! ... "
" ... Have had to have these replaced 3 times in just over a year and I'm now SOL. ... "
Sound Quality
123headphones, bluetooth, volume, noise, listening
+76%
-24%
" ... As for sound quality, these are good. ... "
" ... The sound quality is quite good, bluetooth sound will never be quite as good as 3.5mm but these still do a fine job. ... "
" ... So ive had these for a little under a year now and i have to say ive put these headphones through A LOT of punishment from losing them outside in the mud and rain and recently accidentally putting them in the washing machine. ... "
" ... They sound good, the Bluetooth connectivity is probably as good as I can expect. ... "
" ... The sound is also great! ... "
" ... The sound is great if you can get a good seal in your ear. ... The silicone tips create a better seal and result in better sound. ... I'm lucky to get 10 minutes of crackle free listening. ... "
" ... The sound is good and I have been happy with them. ... "
" ... The sound quality us the same. ... "
Fit
81ears, foam, wings, tips, sound quality
+48%
-52%
" ... Did not fit my ears very well. ... I could let all of that slip as I understand they can't fit 100% of the population. ... "
" ... Con: The fit of the earbuds are terrible. ... "
" ... I tried and tried to find the right size to fit mine and just gave up. ... Also had trouble getting the part that fits inside your ear to hold them in to fit right, in spite of reading directions. ... "
" ... Unfortunately, earwax builds up in the plastic / rubber attachments far too easily. ... "
" ... These did not stay in my husbands ears at all -- very frustrating! ... "
" ... These are good except for the fact that the eartips(not the fins) slip off the buds. ... "
" ... The ear wedge/things slip off constantly from the headphone. ... "
" ... If you work up a serious sweat, then they really get loose. ... "
Battery Life
78battery life, hours, charge, fully charged, lasts
+50%
-50%
" ... Sometimes you get the battery low warning but still keep going for 30 minutes ... "
" ... Been using these for barely eight months, and they will no longer hold a charge, or- even worse- charge up when plugged in many times. ... "
" ... I would be on the phone talking with someone and with a full battery they would just disconnect from the phone. ... "
" ... So, if you don't manually remember to turn it off, your battery will be drained before the next time you want to use it. ... "
" ... The battery would unexpectedly die when fully charged. ... The last straw was when it began not turning on despite a full charge. ... Twice in the past 2 months I've gotten dropped off at the beginning of a half marathon only to find my "fully charged" jaybirds won't turn on and I had to run the whole thing without any music. ... "
" ... After 1 year of use at about 10 hours weekly, these headphones have failed and will no longer be able to pair with phone or IPOD player. ... "
" ... They're about 8 months old, and no longer charge. ... "
" ... Battery died, no longer hold a charge. ... "
Bluetooth
71pair, headphones, pairing, earbuds, jaybird
+52%
-48%
" ... Best Bluetooth headphones so far. ... "
" ... These are a great pair of wireless headphones. ... "
" ... For a pair of bluetooth headphones that go in ear it had pretty good audio quality. ... "
" ... They sound good, the Bluetooth connectivity is probably as good as I can expect. ... "
" ... Great distance for Bluetooth connectivity . ... "
" ... Bought a pair. ... Bought a new pair. ... "
" ... Good connection though you can't get too far away from your Bluetooth source. ... "
" ... I got these for my wife, I already own a pair. ... "
Headphones
70ear, earbuds, ear buds, bluetooth, sound quality
+60%
-40%
" ... I am very satisfied with these headphones. ... "
" ... These are a great pair of wireless headphones. ... "
" ... For a pair of bluetooth headphones that go in ear it had pretty good audio quality. ... "
" ... This maybe more of a feature request for the next iteration of these wireless headphones. ... "
" ... Better then wired headphones. ... "
" ... I loved this pair of headphones. ... "
" ... The sound is high quality for ear buds. ... "
" ... Among the best blutooth sports headphones I've used. ... "
For Running
61gym, earbuds, workouts, ears, workout
+59%
-41%
" ... The Jaybirds are an excellent choice for exercise earbuds, or just general use. ... "
" ... Sound quality is good and they stay in ear while running. ... "
" ... They stay in during all my activities. ... "
" ... I wear these everyday while riding my bike, and also at the gym. ... "
" ... Sound quality was good and with the foam ear tips in, no microphoning while running or walking. ... "
" ... First buds that I have owned that actually stay in when I am active. ... "
" ... I have owned the LG line of neckband buds, but I always seem to burn my neck when I got for a run. ... I sweat all over them on my runs, and they look just like when I first got them. ... "
" ... Excellent range outdoors while running. ... "
Charging
56charging, turn, hours, charged, battery
+30%
-70%
" ... Turns off itself even on a full charge and only way to power up is to replug it in its cable, I replaced it and the same thing. ... "
" ... However, over time( 1 year) I began to have charging and syncing issues. ... "
" ... More than once, I've been stuck without working headphones because I can't get to a charger to wake these stupid things up. ... "
" ... These headphones stopped charging 2 months after I received them. ... "
" ... They wouldn't turn on, even when plugged in to charge. ... "
" ... I noticed the issue yesterday and left them on the charger over night. ... "
" ... Later I was informed the headphones stopped charging after a handful of uses. ... "
" ... The battery would unexpectedly die when fully charged. ... The last straw was when it began not turning on despite a full charge. ... "
Build Quality
39rubber, tips, ear, carrying, ripped
+46%
-54%
" ... These headphones will break. ... "
" ... Unfortunately, earwax builds up in the plastic / rubber attachments far too easily. ... If you use the memory foam ones, the earwax just gets on and within the material itself. ... "
" ... I think the sweat was getting in the mocrophone hole. ... "
" ... If you purchase this, know that it is not well engineered and though it may work well for a bit, it will most definitely break. ... "
" ... If you work up a serious sweat, then they really get loose. ... "
" ... The memory foam tip are great, but once again, they will only last a few uses, after which they will tear appart . ... "
" ... Very disappointed that these lasted literally about 2 weeks past the 1 month return window before they fell apart. ... "
" ... Put them back in the clamshell case after every use. ... "
Price
37worth, waste, sound quality, paid, worth the money
+54%
-46%
" ... Decent, considering what it is and the price. ... "
" ... I got these on sale. ... "
" ... The quality is pretty good, but the price is a little too high given my mileage. ... "
" ... Sound was marginal for the price. ... Have tried numerous brands and models and finally found another brand that is so much better for one third of the price. ... "
" ... I paid about $75 I think and they are totally worth it for that price. ... "
" ... The price is right, if you lose them you're not out half your rent. ... "
" ... Price was a little high but considering how often they get used it was a justifiable investment. ... "
" ... Best wireless headphones you can buy (for their price). ... "
Device Compatibility
26connect, pair, bluetooth, pairing, disconnect
+58%
-42%
" ... Had to go online to learn how to connect them, etc. ... "
" ... Works well with all my smart devices. ... "
" ... You switch it on and it gets connected. ... "
" ... Good connection though you can't get too far away from your Bluetooth source. ... "
" ... Pairs with my apple phone better than with my android phone. ... "
" ... I use Spotify® set to extreme quality on my iPhone 7plus. ... "
" ... They sync with my Note 4 quickly and without issue. ... "
" ... They paired easily with my phone and I can go from one side of my house to the other all with leaving my phone on the charger in my room and I have no problem with calls or music. ... "
Bass
24mids, highs, sound quality, lows, volume
+79%
-21%
" ... The highs, mids, and lows all come through very well. ... "
" ... You get a pretty crisp sound and reasonable bass. ... "
" ... If you are a bass heavy listener, These are not for you! ... "
" ... I like the sound signature in that it's not too heavy nor devoid of bass. ... It has a bit more bass than my studio monitors but that's okay for me for casual listening. ... "
" ... If you're looking for heavy bass and studio clarity, buy an over the ear headset. ... "
" ... Within 4 days, I received the Freedom and I have to say the sound quality is so much better - huge bass, great sound isolation and battery life that is better than the stated 4 hr without the clip! ... "
" ... Highs and mids are very crisp and don't sound muddy like my beats do. ... "
" ... Silicone tips are louder than foam tips as well as the bass sounds greater too. ... "
Controls
23button, volume, buttons, controls, press
+22%
-78%
" ... Press the center button (ok, Google prompt) and it will resume the audio. ... "
" ... I am not sure if it is an Android issue or a Jaybird issue but I can't pause music with the inline controls. ... "
" ... Stop scrolling and read this. ... "
" ... I managed to make it work for a while, pressing the power button as hard as I could. ... "
" ... Music is constantly pausing. ... "
" ... They have this issue where the power button will stop working and the device will never turn on again. ... "
" ... UPDATE: Just as the one-year warranty expired, the on-off button seemingly stopped working. ... No matter what I tried, there would be no response to the prolonged on-off button press. ... "
" ... Like all the other reviewers on here, the power button stopped working. ... "
Returns
23refund, amazon, returned, replacement, jaybird
+13%
-87%
" ... This model is defective . ... try another model ... "
" ... Even worse, I tried to contact the company for insight, because it may be possible my unit is defective. ... "
" ... There's no way to return through Amazon now. ... "
" ... By the time I got around to returning them, the time has passed. ... "
" ... and now it's too late to return them, way overpriced! ... "
" ... Going to try another manufacturer. ... "
" ... That is the only way they will refund faulty product. ... "
" ... Wish I had my money back. ... "
Cables
19wire, clips, neck, wires, wings
+42%
-58%
" ... Turns off itself even on a full charge and only way to power up is to replug it in its cable, I replaced it and the same thing. ... "
" ... They only fit right if I wear them wires over the ears and the cord won't hang properly so the cords just sort of bounce above my ears while jogging. ... If I try to wear them with the cords hanging down they slip out of my ears unless I jam them in there to the point of an airtight seal -which can't be good for my eardrums. ... "
" ... I no longer am bothered by a cord. ... "
" ... 3 months into LIMITED use, wires lose connection. ... "
" ... After significant time spent adjusting the length of otherwise dangling cable, none of those provided silicone earbuds fit comfortably. ... "
" ... In other words, I can charge them up with the usb cord, they work fine for the day I use them, but even if I charge them to full capacity, turn them off, and put them away for a few days, when I take them out to use, the battery is drained. ... "
" ... The cord is too long and bounces while running. ... I used some of my wife's hairbands to tie off the cord to the appropriate length. ... "
" ... For long runs, I use wired headphones, because I get tired of the x2's cord flopping around on the back of my neck. ... "
Call quality
18phone calls, hear, call, talking, person
+44%
-56%
" ... The audio will disconnect but your device will still think it's connected (because it is) and it will keep playing but you hear nothing - it won't output through the phone because it's still conneceted. ... "
" ... The worst part was that they would constantly stop working during phone calls. ... They didn't hang up the phone when this happened, just disconnected from call audio. ... So I would be talking and then all of a sudden hear the person I was talking with through my phone speakers saying "what??? ... This happened as many as 20 times in one phone call. ... The headphones wouldn't even turn off, just disconnect from the call. ... "
" ... The only thing I do not like is that when I receive incoming calls the ring is very loud even when my volume is lowered. ... "
" ... Also their mic function (if someone calls you when you're on the phone) is terrible - and totally not what you'd expect in a $100+ product. ... "
" ... Answering phone calls is equally challenging and rarely connect. ... "
" ... After a day of a couple of Conf calls you have to recharge before using which is a nuisance during a working day still. ... Net net you can't rely on it for a whole day full of conf calls. ... "
" ... It starts with just brushing the button with a finger, not pressing it, will cause it to activate leading to many many accidental redialed calls -- annoying but liveable. ... "
" ... I don't know if I got a bad unit but there is an awful lot of skipping and static if my phone is in my pocket. ... Also call quality is static on both ends. ... "
Volume
16loud, sound quality, bass, sounded, maximum
+44%
-56%
" ... I can't hear you anymore . ... "
" ... It no longer ever increases the volume, which is very frustrating. ... "
" ... The only thing I do not like is that when I receive incoming calls the ring is very loud even when my volume is lowered. ... "
" ... As far as sound quality goes the only complaint I had was that the volume was a bit too low for my liking but the actual quality of the sound was good other than that. ... "
" ... Also the volume is not very loud at all at its maximum which was a huge disappointment. ... "
" ... Volume doesn't get very loud (Apple standard earphones w/iPhone is much — @ 40% — louder.) ... "
" ... The Bad: Very limited volume, very poor sound isolation. ... "
" ... The only complaint is that I would love for them to be a bit louder. ... "
Earbuds
16buds, ear buds, wired, much better, tips
+44%
-56%
" ... My apple ear buds are much better. ... "
" ... They also hurt my ear canal. ... "
" ... I tried both from front as well as over the ear recommendations as well as bought sticky foam ear buds to put it on, but no luck. ... "
" ... I really wanted to like these ear buds. ... "
" ... My only complaint is that the Comply ear tips are literally garbage. ... "
" ... Ear pieces get stuck in your ear . ... "
Design
15design, packaging, futuristic, clamshell
+67%
-33%
" ... Other than those it was aestethicgally sleek. ... "
" ... Love the style, color (green), name and carrying case. ... "
" ... Look, I loved them when they worked at least 4 stars of love. ... "
" ... The case is very nice as well ... "
" ... These look really good too! ... They come with a nice silicone hard case which is a nice touch. ... "
" ... Sturdy, non tangled, with beautiful colors. ... "
" ... The one that come with X3s the isolation look a lot better. ... "
" ... I absolutely love the look, and quality of the product! ... "
Marketplace
14support, customer service, contacted, company, 2016
+36%
-64%
" ... I will never buy this brand again. ... "
" ... DO NOT BUY FROM THIS SELLER!!!!! ... "
" ... Purchased item and it took awhile to receive it. ... "
" ... I try to find Amazon Customer service, I can't find any locally in Australia. ... "
" ... Please avoid these. ... "
" ... Nothing but a hyped-up branding of a product that ultimately failed to deliver as advertised. ... "
" ... I bought this product back in June of 2016. ... "
" ... I tried to go on their website for support but it's not a registered domain anymore. ... "
Water Resistance
14proof, water, rain, waterproof, water resistant
+57%
-43%
" ... I even droped them by accident in water overnight and still work to about 80% of what they use too. ... "
" ... No problems with sweat or rain. ... "
" ... But the rubber ones are dummy proof. ... "
" ... No sweat or water has broken them yet, so that's good. ... "
" ... Probably in the rain too if you wanted! ... "
" ... The claims of it being sweat proof definitely hold true ... "
" ... Water resistance is amazing. ... "
" ... I assume from repeated sweat damage, as I took very good care of them. ... "
Noise Cancellation
10cancellation, background, sound quality, outside, isolation
+80%
-20%
" ... and have amazing noise-cancellation (physical). ... "
" ... These earphones literally don't let you hear outside noises . ... "
" ... The range of earbuds the headphones come with allow you to optimise noise cancellation, ... "
" ... My volume only has to be about 25% up to blast because of the amazing noise isolation. ... "
" ... I will say they do a very good job of canceling all outside noise so in turn you don't need them to be super loud. ... "
" ... Sounds great for a bluetooth earphones, the noise isolation (NOT CANCELLATION) is great, it blocks all the blasting gym music when i put these on, and it allows me to just be with my music. ... "
" ... The sound quality is excellent too, though the "noise cancelling" is passive. ... "
" ... They do let in some ambient noise which is what I want - I want to hear traffic around me on the road. ... I can't comment much on sound quality as there is always background wind noise - I haven't really used them in a quiet setting - but I can clearly hear what I am listening to (at least up until about 40 mph when the wind noise gets to loud to hear.) ... "
Network
10range, gym, walls, feet away, 50 feet
+80%
-20%
" ... These have great range with my Moto X cell phone up to 60 feet (50 feet with obstructions like 3'x3' building pillars or 3 foot half walls. ... "
" ... Excellent signal connection. ... "
" ... Excellent range outdoors while running. ... "
" ... Range is pretty decent, but don't expect to get too far away from your device and still have it work. ... "
" ... Connectivity is good (Works around the gym while I can leave me phone at least 50 feet or more away) ... "
" ... I frequently have my phone 20-30 feet away in the gym and have no problem. ... "
" ... The range is pretty good, I've left my phone out at a gym station and walked into the locker room that was around 15-20ft away and had no connectivity issues. ... "
" ... At my home and in airplanes, signal was virtually flawless. ... "
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Specifications
Connectivity
Bluetooth: Yes
Recommendations
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