Last Updated: August 21, 2019 (Refresh Now)
Jabra Elite 25e Wireless Bluetooth Headphones Compatible with Android iOS
Last Updated: August 21, 2019 (Refresh Now)
5.4
SCORE
/10
Total Reviews
318
Old Reviews
0
Unverified
112
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Review Analysis - 206 recent, verified reviews
Detailed Mode
Body
74ears, neck, fit, earbuds, buds
+45%
-55%
" ... the 2nd jabra head set that has died within 6 months of purchase. ... "
" ... Now I get feedback in one earphone, the cable gets hot and is uncomfortably hot on my neck and won't hold a charge more than 1/2 hour. ... "
" ... Told them that I'm in a hands free state and not having a device is a major inconvenience. ... "
" ... I have sent the headphones back twice already and won't bother once these break again. ... "
" ... The only reason I didnt give 5 stars is the cord is a bit uncomfortable and the controls are in an awkward spot. ... "
" ... Had mine for a month and the plastic has cracked in 3 places! ... "
" ... It was working so I thought I could live with it but today after owning the product for 41 days the left ear piece had static and when I make phone calls the call does not switch to the Bluetooth headset. ... "
" ... I would tuck the earbuds underneath my shirt ... And after 6 months, the right ear started to crackle all the time (I can't use the right ear anymore). ... "
Body / Comfort
62ears, fit, neck, earbuds, buds
+50%
-50%
" ... My biggest complaints is that it ALWAYS slips off the back of my neck. ... "
" ... It was working so I thought I could live with it but today after owning the product for 41 days the left ear piece had static and when I make phone calls the call does not switch to the Bluetooth headset. ... "
" ... Ear buds don't fit comfortably I've tried all the spare ones provided none fits comfortably. ... "
" ... earplugs not comfortable, after a few times used, i start hearing electric noise. ... "
" ... I returned them because there was not a magnet to hold the headsets on the headset unit ... "
" ... I'm hard on headsets and I was fine with how long it lasted ... "
" ... The earbuds do not fit very well. ... "
" ... I would tuck the earbuds underneath my shirt ... And after 6 months, the right ear started to crackle all the time (I can't use the right ear anymore). ... "
Usage
61voice, hear, call quality, call, phone calls
+49%
-51%
" ... Unfortunately it didn't work for me I had high hopes but I have people telling me that they couldn't hear me because the mike wasn't picking up my voice. ... "
" ... No one can hear me now. ... "
" ... It only lasted 3 months then it kept cutting off my calls. ... still kept dropping calls randomly at only a couple of seconds in length. ... I will never buy another Jabra, I am very disappointed in Jabra. ... "
" ... I've asked the person on the other end, multiple times, to tell me if they heard any difference as I activated the feature and it was hardly noticeable. ... "
" ... Difficult to evaluate. ... Buttons are not clearly marked and takes some getting used to in order to determine which button does what. ... Turned out that while the voice feature is OK, neither Alexa nor Siri feature is all that great or valuable. ... What was Jabra thinking when they designed the 65e? ... "
" ... I work in a noisy environment while still needing to talk on the phone to clients ... While testing it my friend on the other line could hear everything in the surrounding environment, including a motorcycle (not a Harley) idling across the street at my neighbors house. ... "
" ... I use this Bluetooth for long hours of the meeting but when there is distortion in the call everyone confidently says that it's me , ... ( and then I have to disconnect the call an reconnect it back to sort out the issue ... "
" ... I definitely could not use it for work which is the biggest reason I have a headsets long multiple conferences calls a week. ... Some of which I am a listener other in which I am an active participant where a number of people need to hear what I am saying clearly. ... Best example would be my wife could hear a squeaky shopping cart wheel but not my voice asking which type of tomatos for the salad. ... "
Usage / Calling
50voice, hear, call quality, call, phone calls
+52%
-48%
" ... Call quality is great and everyone hears me loud and clear. ... "
" ... They're good headphones but not loud enough you're working out and still can hear a little bit of the machines around ... "
" ... Pros: Definitely the call quality was great, much better than Bose. ... "
" ... I completed an exhaustive search trying to find a neckband headset that would provide good call quality. ... I have had zero complaints about my voice quality when talking on the phone. ... However, according to my wife, she can't even tell when I am on my headset vs. holding my phone. ... I use these mostly for taking calls throughout the day, and they are perfectly comfortable for 30-60 minute calls. ... "
" ... Not many manufacturers are focused on getting both sound and call quality in the same products. ... "
" ... Solid enough call quality to hold teleconference meetings ... "
" ... For this use case, it's a great product - I can hear subtle nuances in people's speech (like hard to detect regional accents) and people can understand me, even if I'm in a loud environment (like driving my car). ... + very good headset for voice (phone conversations) ... "
" ... These headsets worked a while and have very nice call Quality and sound however now they continually turn off and on by themselves. ... "
Product Reliability
44weeks, stopped working, started, 3 months, worked great
+18%
-82%
" ... They worked great until December. ... "
" ... About two months after I got them, they started acting funny. ... "
" ... I will say this problem didn't start occurring until like 4 mos in of use. ... Then, after 6 weeks I get the same problems again and my time is too valuable to waste returning them for a third time and I'm switching to a new brand. ... "
" ... Then it just stopped. ... "
" ... Broken lead after two weeks ... "
" ... UPDATED 3 MONTHS LATER: ... "
" ... Quit working after 2 weeks ... "
" ... The comments all warn that they stop working and I decided to go for it. ... But skimming money off the top or sending out product with known problems is down right low. ... "
Sound
37cancellation, volume, cancelling, canceling, loud
+49%
-51%
" ... The noise cancelation isn't as strong as it could be. ... Update: developed a crackling in the left ear a few days ago that comes when the noise cancelation is on. ... "
" ... No noise cancellation on the microphone. ... "
" ... Ambient noise is by no means canceled. ... So, If noise canceling is the reason you're buying them, consider another choice. ... "
" ... Maximum volume is still too low. ... "
" ... The noise cancellation also never worked well, I recieved lots of complaints from callers about it. ... "
" ... The negative, if there is one, is that the noise cancellation on the 65e is almost unnoticed, and appears to work only when the headset is actively playing. ... Additionally, the barely perceivable noise cancellation has began a pronounced clicking noise in my right earpiece. ... This problem is remedied by switching the noise cancellation to hear through or off. ... "
" ... Unfortunately the noise cancellation system started failing in the right ear in only a few months. ... Upon receiving said headset I turned them on to find that they buzzed when you enable the noise cancellation. ... "
" ... Also, these will get very loud. ... "
Connectivity
29connect, pairing, alexa, paired, echo
+24%
-76%
" ... Would hear " Battery high" then either connected or no device connected. ... If the message was no device connected, after a short time would hear connected. ... Called again and somehow got connected to business support. ... The next day I received an email saying the device is on order and I would be notified when the device ships. ... "
" ... There is also the matter of the USB port. ... "
" ... Pretty awesome headsets but the worst connectivity process! ... "
" ... I will likely be returning my device. ... "
" ... ( and then I have to disconnect the call an reconnect it back to sort out the issue ... "
" ... It would sometimes connect then disconnect, turn on & turn off. ... "
" ... Paused my iPad intermittently and then started serious static. ... "
" ... I tried pairing this set with all the devices and it could not connect. ... "
Connectivity / Device Compatibility
27connect, pairing, alexa, paired, echo
+26%
-74%
" ... I will likely be returning my device. ... "
" ... Also, the software does NOT read your texts to you while you're driving. ... "
" ... Paused my iPad intermittently and then started serious static. ... "
" ... (I tested this on two brands of phone and two brands of tablet and a laptop - all producing the same problem.) ... "
" ... I tried pairing this set with all the devices and it could not connect. ... "
" ... It would not pair with my phone or laptop. ... "
" ... Would hear " Battery high" then either connected or no device connected. ... If the message was no device connected, after a short time would hear connected. ... Called again and somehow got connected to business support. ... The next day I received an email saying the device is on order and I would be notified when the device ships. ... "
" ... Pretty awesome headsets but the worst connectivity process! ... "
Sound / Noise Cancellation
24cancellation, cancelling, canceling, cancelation, sound quality
+58%
-42%
" ... Wish this pair had more noise cancellation than just what a good fit gives you. ... "
" ... I chose the Jabra Elite 65e because I read that the noise cancelling was superior. ... "
" ... Noise cancellation is fantastic. ... "
" ... The noise-cancelling works pretty decent. ... "
" ... The noise cancellation works well - about as well as any other ear bud I have used. ... "
" ... Noise canceling is very good. ... Problem is without a near perfect fit, effectiveness of noise cancelling is lessened. ... music} and the noise cancelation is pretty good, I am keeping these. ... "
" ... I loved this headset was awesome but two weeks after owning them the right ear has short in the noise cancellation and it makes a lot of static , but they are extremely easy to connect to the iPhone X & to answer your phone calls everything works great except the malfunction I’m having ... "
" ... I wanted a noise canceling headset that sounded natural, quiet, crisp and clear. ... "
Service
18returning, sent, amazon, replacement, weeks
+11%
-89%
" ... I returned it. ... "
" ... Sent another email no response ... They said that I was in the queue to get a replacement. ... "
" ... I have now sent them back and am waiting for a fix. ... "
" ... Of course it's outside of the return window so I don't have any recourse except to leave a bad review. ... "
" ... I missed the return date on this second pair. ... "
" ... I've had to return them twice. ... I then return them again. ... Then, after 6 weeks I get the same problems again and my time is too valuable to waste returning them for a third time and I'm switching to a new brand. ... "
" ... They still have not returned my old one nor sent me a new one and it’s been almost 4 weeks. ... "
" ... I called Jabra and since it was purchased through Amazon, they were only willing to replace them. ... "
Service / Returns
15returning, sent, amazon, replacement, weeks
-100%
" ... I will likely be returning my device. ... "
" ... They still have not returned my old one nor sent me a new one and it’s been almost 4 weeks. ... "
" ... I missed the return date on this second pair. ... "
" ... I called Jabra and since it was purchased through Amazon, they were only willing to replace them. ... "
" ... I called Amazon and they did a one time replacement at the end of June 2018. ... They sent me a replacement. ... "
" ... Will be returning. ... "
" ... Of course it's outside of the return window so I don't have any recourse except to leave a bad review. ... "
" ... had to return it. ... "
Price
14price point, money, wasted, waste of money, headphones
+29%
-71%
" ... Don't waste your money on these. ... "
" ... I wasted my money with this product. ... "
" ... waste of money . ... "
" ... Really bad product for the price. ... "
" ... Not impressed with overall performance at that price point. ... "
" ... But at $200, which is a premium price point, they do not deliver a premium experience. ... "
" ... So, I am disappointed with my purchase at $154.95, (list price of 199.00). ... If these were 20.00, would still be a waste of money. ... "
" ... I was very tempted to jump up to the elite 65e or 65t, but simply couldn't justify the $200 price tags. ... "
Usage / Controls
13button, volume, mute, control, press
+31%
-69%
" ... After about 2 months (conveniently outside the Return Policy), they started randomly Playing/Pausing as if that button were being pushed. ... "
" ... Buttons are not clearly marked and takes some getting used to in order to determine which button does what. ... "
" ... Honestly when I first got them I thought the strange buttons on them were a odd choice. ... "
" ... The power button is a lot more difficult to press - not really a huge issue for me but could be for some ... "
" ... I bought these headphones because of the mute button, but it does not work with Skype on ... "
" ... buttons are horrible - they should have been side facing and more clicky ... "
" ... Now it turn on when it feels like it and the volume buttons no longer work. ... "
" ... The button to turn it on is difficult to press, and my 71-year old mother had to switch back to using a corded headset because this one was just too much of a hassle. ... "
Sound / Volume
13loud, low, noise, max volume, loud enough
+31%
-69%
" ... They don't get very loud overall. ... "
" ... This product is not good, the volume is not to higher and after 30 days starting with strong noise on the left speaker also disconnect from my phone many times including when I was talking, finally I have to send it to jabra directly. ... "
" ... When I first received the headset I noticed that the volume was low. ... "
" ... Volume is very low even when it’s at the highest setting. ... "
" ... Maximum volume is still too low. ... "
" ... Also, these will get very loud. ... "
" ... Using a bad sound is annoying ... "
Body / Cable
11wire, cords, stiff, neckband, hold a charge
+9%
-91%
" ... The cord would not straighten out, I suppose it was caused by the package designed. ... "
" ... If you move the cord the wrong way there is a loud deafening static noise that come out of the left speaker. ... "
" ... Now I get feedback in one earphone, the cable gets hot and is uncomfortably hot on my neck and won't hold a charge more than 1/2 hour. ... "
" ... The only reason I didnt give 5 stars is the cord is a bit uncomfortable and the controls are in an awkward spot. ... "
" ... The flat cable is not flexible: move your head and the earbuds are pulled out of your ear ... The large thickening of the cable (that is the battery) is heavy and, like the flat cables, has a tendency to pull out the ears and then drops to the floor. ... -Look for "on the ear buds" that have small, thin cables that don't tug the earbuds out ... Avoid these buds as they have all that wrong: the cables are stiff, hard, and the 'around your neck' part of the system is heavy, bulky, stiff, and pulls the entire thing off your neck, as it did for me and now I am out the money and out the earbuds. ... "
" ... After approximately 2 weeks of daily use the unit would no longer hold a charge - I tried a few different cords and blocks that were all working with other devices and they failed to charge the unit. ... "
" ... The cord seems overly large and cumbersome. ... "
" ... Jabra has the right idea by having the cords come out the end of the neckband, rather than about two inches up it. ... "
Body / Build Quality
11flexible, ear, build quality, wires, wire
+45%
-55%
" ... The construction seems cheap and within a few months, they began shutting themselves off every few minutes. ... "
" ... Had mine for a month and the plastic has cracked in 3 places! ... "
" ... Second, the product itself does not feel durable. ... There is a lack of heft, in a manner of speaking, which makes me feel like they would break easily. ... The neckband feels flimsy. ... There is ZERO protection for it. ... "
" ... When they are working they are so good but then they break . ... "
Usage / Ease of Use
5simple, devices, controls, pairing, operate
+80%
-20%
" ... I like the fact that it is easy to control and conceal with out having to remove it. ... "
" ... Pairing is simple and quick. ... For those that have the proper seal problems I'd recommend this easy fix. ... "
" ... I like that the controls are easy to use, but you do need to memorize which button does what in a couple of different contexts. ... "
Body / Design
4design, problem, pretty, like, flaw
+25%
-75%
" ... - dull design (black and grey) ... "
" ... No, that doesn't excuse this design flaw. ... "
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Specifications
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