Last Updated: November 1, 2019 (Refresh Now)
Intex 77in PureSpa Portable Bubble Massage Spa Set
Last Updated: November 1, 2019 (Refresh Now)
7.0
SCORE
/10
Total Reviews
1000
Old Reviews
135
Unverified
145
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Review Analysis - 720 recent, verified reviews
Detailed Mode
Product Reliability
178spa, error, 3 months, heater, e90
+31%
-69%
" ... We eventually burned out the motor and had to replace it. ... They wouldn't replace it so we bought a new one and when we filled it up again then we had ANOTHER error on the system. ... "
" ... After 3 months though it sprung a leak. ... So after only 3 months of use our hot tub was kaput. ... I wouldn't recommend buying it because it was a heck of a lot of money for a mere 3 months usage. ... "
" ... They asked what error code it showed, I said I didn't show code. ... "
" ... After 6 months of light use this is failing and not heating up ... "
" ... After a few months, the pump mechanism rod will fail. ... Tried different fixes, it all fails . ... SO,, it gets a 5 star review for a couple months, then down to a 1 after that. ... "
" ... These don't last but a few months. ... "
" ... But I realized shortly after I got it that it has an error e90 on screen and only fix is to reset the power and let it try again. ... "
" ... Garbage quality, thing started leaking 3 months in. ... "
Ease of Use
129easy to set, set, setup, maintain, easy to assemble
+98%
-2%
" ... Was easy to set up, easy to maintenance, and creates a lovely relaxing oasis in the backyard!! ... "
" ... Amazed at how easy it was to set up and how sturdy it is. ... "
" ... Easy set up. ... "
" ... We have had this for about 3 months now and I really like it, its easy to set up and we just wanted something to easy the aches and pains at the end of the day. ... "
" ... Easy assembly and you can do it by yourself. ... "
" ... Easy to assemble. ... "
" ... Ready to use in 12 hours, very easy to assemble. ... "
" ... Easy to set up. ... "
Build Quality
111spa, insulation, pump, easy, jets
+64%
-36%
" ... I wore out a spa similar to this and when I received this one, I was impressed by the materials used to construct it. ... Slide it down and the straps snap in place to do the job. ... "
" ... Looks and feels like a real hot tub. ... "
" ... There is a ceramic piece within the pump assembly that will eventually break. ... "
" ... Amazed at how easy it was to set up and how sturdy it is. ... "
" ... Tear down is.just as easy. ... "
" ... I put some foam board insulation under it and cover the heater element with a blanket at night and it’s been working great through freezing temperatures. ... "
" ... It feel very durable. ... "
" ... Material is awesome. ... "
Price
105waste, spent, worth the money, worth, well worth
+78%
-22%
" ... For the price - you just can not go wrong with this! ... "
" ... My boyfriend thought I was wasting my money buying it but he tells everyone "It's awesome." ... "
" ... This is a great buy for the money! ... "
" ... I have noticed the price fluctuate at different times. ... "
" ... Great for the price! ... "
" ... Great spa for the price. ... "
" ... I rarely write reviews but I highly rate this spa - it's just great in every way. ... "
" ... Great value for the money! ... "
Setup
84set, setup, instructions, easy to setup, easy to set
+89%
-11%
" ... Easy to setup, bubbles are very strong, You will not be disappointed in this Intex Spa. ... "
" ... Extremely easy to put up and get started, operation is simple and straight forward. ... "
" ... Easy to setup and breakdown if you were going to store it away. ... "
" ... When I received and first setup this spa it was great. ... "
" ... Easy to install. ... "
" ... Other than some lackluster, set up instructions for inflating the tub, it’s fantastic. ... "
" ... set up was easy. ... "
" ... Easy to assemble. ... "
Cleaning
72filters, jets, tub, pump, hot tub
+79%
-21%
" ... You will need to buy shock and alkalinity powder to keep your spa clean. ... "
" ... Air bubbles are very strong and work good. ... "
" ... The bubble jets were much more powerful than I figured they would be. ... "
" ... The warmer the air the less the bubbles cool the water. ... "
" ... Perfect since then, I should have cleaned it better before filling. ... "
" ... Bubbles make it feel like a legit hot tub. ... "
" ... Bubbles are way stronger than I ever imagined. ... "
" ... The bubbles are incredible and just what I needed to help with rehab from a motorcycle accident. ... "
Fit
64comfortably, tub, hold air, bubbles, air
+61%
-39%
" ... It’s the perfect fit for our patio! ... "
" ... My cat had to test it out as a scratching post the first day i set it up but the tub held up. ... "
" ... Drink holder is great. ... "
" ... It's great worth it I like our cup holder too ... "
" ... My suggestion would be if you want for people to fit comfortably order the hot tub that seats six people. ... "
" ... We really havent used it much in the summer but we will in the fall! ... "
" ... We added two Intex cup holders, which work perfectly. ... "
" ... I did add a half inch foam pad between it and the concrete. ... "
Water Resistance
59tub, pool, spa, inflatable, pump
+61%
-39%
" ... You need to test your water at least weekly and use chlorine or bromine tablets (not included) to keep the water safe. ... "
" ... I am shorter and like to stay under the water up to my chest. ... The seat is only needed if you want to sit above the water line. ... "
" ... Just like a pool, you need to secure the top against accidental drowning or unauthorized use. ... "
" ... Also we are having a home birth, and this can double as a birthing pool. ... After treating the water with chlorine, everything is great. ... "
" ... we love our little hot tub. ... "
" ... But purchase a spigot attachment for your sink and fill with hot water. ... "
" ... This is actually by third inflatable hot tub. ... "
" ... I live in a log cabin in the woods and have a well with hard water. ... "
Software Platform
43error, e90, spa, error message, error codes
+5%
-95%
" ... Im getting error code 90 and have but unable to contact customer service by phone or through their site. ... "
" ... Now if plugged in to beeps, flashes error code and extremely odd temperatures. ... "
" ... After filling it up we turned it on and kept getting an e90 error code. ... "
" ... I have owned this spa tub for approximately eight months before I started to get the common E90 error code. ... "
" ... They wouldn't replace it so we bought a new one and when we filled it up again then we had ANOTHER error on the system. ... "
" ... I get no error codes which tells me that it's just a poorly designed heater system. ... "
" ... It had worked fine until yesterday and now it has the E90 error that plagues this product. ... "
" ... Come December 2018, I got the E96 error code. ... After I got it filled and all set up and up to temperature, I used it once and then got the E96 error code again. ... Turned it off, tried again and again - the E96 error code. ... "
Comfort
41spa, relax, muscles, head rests, jets
+85%
-15%
" ... It had made acHUGECdifferent in my pain level (decreased) and mobility (increased)!!! ... "
" ... Webed enjoued it all summer and i look forward to this fall! ... "
" ... Great for aches & pains. ... "
" ... Enough to comfortably sit on the sides. ... "
" ... I use mine for my Fibromyalgia and Polyphasia (Severe pain all over just under the dermis) It does a great job. ... "
" ... I’d guess 4 comfortably sitting not laying out floating. ... "
" ... My husband is a big guy and the 2 of us fit just fine in the smaller one comfortable. ... "
" ... We were skeptical this much good could come at such a comfortable price! ... It was easy to assemble, sturdy, comfy and lovely to enjoy. ... "
Returns
39replacement, refund, amazon, sent, spa
+5%
-95%
" ... I had a complaint and no question asked i received a replacement. ... "
" ... I replaced it on my own dime. ... So I replaced it again, on my dime. ... "
" ... Company won’t send replacement part.!!!!!!!! ... "
" ... Would give zero stars, product did not work, unfortunately didn't realize until after the return period expired . ... "
" ... Won't refund won't do anything. ... "
" ... The replacement part is almost as much as the original purchase! ... "
" ... Looked at the pump like it said to, replaced the part that was broke. ... "
" ... At this point I'd like a full refund. ... "
Water Usage
33pump, tub, chemicals, heater, chlorine
+52%
-48%
" ... The seat is only needed if you want to sit above the water line. ... "
" ... The water is hot enough, and the maintenance is simple. ... "
" ... Water is always clear. ... "
" ... It took roughly 6 to 7 minutes for the tub to inflate and around 20 minutes to fill with water. ... "
" ... I have yet to add water since I first filled it. ... "
" ... The only down side is if you have the jets on they will cool the water down. ... "
" ... After treating the water with chlorine, everything is great. ... "
" ... If you have expensive water you will need to do more work. ... "
Marketplace
32intex, confirmation, shipping, return, product
+44%
-56%
" ... Today is March 8, 2019. ... "
" ... I can’t believe amazon actually sells such a terrible product. ... "
" ... Did not work as advertised. ... Amazon should do something about this . ... "
" ... Intex product support suggested I just buy a new one instead of spending the $250 to $260. ... "
" ... They also wanted my shipping confirmation # (only # in that email was the same as my order number) although my amazon email linked to a UPS tracking code that they said they couldn't use that. ... So I've got proof of order date and proof of shipping but its not the proof they require and I'm assuming that's how they just give people the run around and don't warrant their product. ... "
" ... Returned it for a refund from Amazon. ... "
" ... And of course I missed the Amazon return window by 2 days. ... "
" ... No help from vendor. ... "
Capacity
31spa, patio, winter, tub, porch
+97%
-3%
" ... So glad we got the biggest one so much room! ... "
" ... Almost 6 ft across inside diameter. ... "
" ... Perfect tub for the basement. ... "
" ... We keep it close to the house on a concrete porch that is covered. ... "
" ... I set it up in our outside covered patio just for the winter. ... "
" ... well besides my house. ... I already had 2 family members and coworker buy this one since I rave about it so much. ... "
" ... I used an outside hose that I “routed” hot water through via PEX piping in my house. ... "
" ... Spa walls are very sturdy and spa cover works good. ... "
Heating
27hot, heating, water, heats, 104
+70%
-30%
" ... Maintains water temperature better than some portable hot tubs. ... "
" ... This purchase exceeded my expectations and works well for me: The only downside for me was the initial heating. ... "
" ... Still plenty hot. ... "
" ... It will allow you to adjust the heat setting to 104, which was just a bit to hot for me. ... "
" ... Heats to 104 and that 30 mins on time is just perfect. ... "
" ... It seems to be holding up well in the TEXAS heat. ... "
" ... So far I'm really enjoying the hot tub. ... "
" ... Mine heats up great, sometimes way hot but I live in Arizona. ... "
Storage
20space, pillow, filled, drink, air
+80%
-20%
" ... So glad we got the biggest one so much room! ... "
" ... extra room is nice even for just the three of us. ... "
" ... but if u have proper space its a great deal ... "
" ... Drink holder is great. ... "
" ... Very Sturdy, comes with all attachments for inflating, putting couple of pump pieces together and even has a bag for storing it all in. ... "
" ... We find this hot tub very good and considering the price, it was a great option for us, as we did not have the space to put a regular jacuzzi. ... "
" ... We emptied the tub check all the fittings and filled it again. ... "
" ... i bought the seat and drink holder and found them useful. ... "
Size
19portable, portability, people, handy, big enough
+95%
-5%
" ... super easy to set up on our tiny deck. ... "
" ... For it being inflatable/portable it’s a great product. ... "
" ... Just the right size. ... "
" ... It is plenty big enough for my hubby and I! ... "
" ... Are you handy? ... "
" ... Look at another option in portable spas. ... "
" ... They are very different than full-size permanent ones. ... "
" ... Portability is a HUGE PLUS ... "
Cooling
17degrees, cold, tub, pump, hot
+59%
-41%
" ... It keeps my room warm in the winter, try to keep it low temp in summer though so my room won’t get to warm! ... "
" ... Tub gets nice and hot. ... "
" ... After set temperature is reached the heater turns off and the pump continues to circulate thru the filter. ... "
" ... We have been enjoying this hot tub daily in our basement until the weather gets nicer, then we'll take it outside. ... "
" ... There’s plenty of room and it keeps the heat pretty well. ... "
" ... We are very happy with our hot tub and we have been using it all winter with temperatures in the 30s and it still would stay between 103 and 104. ... "
" ... Still plenty hot. ... "
" ... I saw my electric bill jump by about $75 dollars a month in the very cold 5f degree winter we had in ohio. ... "
For Running
14run, winter, spa, keep, took
+86%
-14%
" ... I had no problems setting it up or getting it running. ... "
" ... It took about two hours to set it up and have it filled and running. ... "
" ... So far with some minor adaptations to our screened in porch we have been able to keep this up and running during a Kansas winter. ... "
" ... Running right now! ... "
" ... I've had mine for a year now and it's been running every day!! ... "
" ... Good quality and not expensive to run. ... "
" ... It has run perfectly. ... "
" ... We’ve only had this spa up and running for 3 days now., so far, so good. ... "
Screen Protection
12well, use, sun, rarely, bubble
+67%
-33%
" ... And plenty of bubbles . ... "
" ... Sturdy and bubbles are awesome! ... "
" ... He can sit still for a second when the bubbles come on. ... "
" ... The bubbles are wonderful. ... "
" ... I turned on the bubbles for a massage and all seemed well. ... "
" ... It was conveinant, easy set up, and looked nice, as well as had soft, abundant bubbles. ... "
" ... The bubbles are incredible and just what I needed to help with rehab from a motorcycle accident. ... "
" ... The bubbles are perfect. ... "
Battery Life
12drain, spa, going, back, 24
+33%
-67%
" ... It takes about 6 hours to drain this way. ... "
" ... Just $500 down the drain. ... "
" ... Will not run longer than a few hours. ... "
" ... E90 code after 12 hours ... "
" ... Sometimes it even lingers at 101 without going to 104 for over 24 hours. ... "
" ... Turned it back on and waited another 10 hours. ... "
" ... Turned it back on and waited another 10 hours. ... "
Design
11one, like, design, ugly, spa
+36%
-64%
" ... Looks as though the last few reviews are all having the same problem. ... "
" ... It is due to a complete poor design. ... "
" ... Did not give me a warm and fuzzy feeling. ... "
" ... Looks like the moter died. ... "
" ... I think it’s design flaws and I won’t buy another one. ... "
" ... Still usable, but ugly. ... "
As Gift
10christmas, husband, sale, present, christmas present
+80%
-20%
" ... Bought it for my wife as a Christmas gift, she says it's a treat on those cold winter days. ... "
" ... Wanted to buy one as a Christmas present in 2017missed the sale. ... "
" ... So thankful I bought it for my Mother's Day present! ... "
" ... My husband says it's the best gift hes ever received. ... "
" ... It's our Christmas present to each other. ... "
" ... Got this during a special sale as a Christmas gift to the family. ... "
" ... So far, this is the best gift I've given myself in a while. ... "
" ... I bought this as a birthday present for my bf who has owned multiple hot tubs and he likes this one the best. ... "
Delivery
10delivery, arrived, box, shipping, received
+50%
-50%
" ... According to Intex, I must log my issue within 15 days of date product received. ... "
" ... Despite inspection sticker on box, contents NEVER verified. ... "
" ... Arrived with a hole. ... "
" ... They also wanted my shipping confirmation # (only # in that email was the same as my order number) although my amazon email linked to a UPS tracking code that they said they couldn't use that. ... So I've got proof of order date and proof of shipping but its not the proof they require and I'm assuming that's how they just give people the run around and don't warrant their product. ... "
Call quality
10phone calls, call, problem, intex, call intex
-100%
" ... Have tried all hacks and phone calls to Intex to no avail. ... "
" ... If you really want an experience in frustration - call Intex. ... "
" ... Have tried all hacks and phone calls to Intex to no avail. ... "
" ... Then I wait days for it to hear back up. ... "
" ... unless I hear from someone today ... "
" ... very hard to understand. ... "
" ... I guess once the holiday is over I will be calling. ... "
" ... After 4 emails & 2 phone calls we are suppose to receive a replacement air valve cap (if that is the problem?). ... "
For Kids
9adults, spa, children, child, adult
+100%
" ... I Have 3 adults and two children in my household. ... "
" ... The grandkids love it and it withstands three of them. ... "
" ... It has been very therapeutic for my son with autism. ... "
" ... My kids and I have used the inflatable kayak a ton for the past 2 years and it has taken quite a beating without a single tear or leak. ... "
" ... yes, Normal size adults . ... "
" ... Very happy, plenty of room for four adults. ... "
" ... I see my daughter a lot more lol seriously a great purchase. ... "
" ... My husband absolutely loves this! ... "
Sound Quality
9noise, louder, tub, heater, quiet
+11%
-89%
" ... Only half the jets worked and high pitched noise anytime we ran the jets. ... "
" ... by the actual sound of the bubbles is louder than the pump noise. ... "
" ... The motor is a bit on the loud side but not obnoxiously so. ... "
" ... Then I wait days for it to hear back up. ... "
" ... It worked for about a month after that then it made a loud booming noise and now the heater and circulation pump failed. ... "
" ... With all 4 motors the hot tub starts out running quietly but becomes louder and louder until finally you get E90. ... "
" ... However fast forward to yesterday I noticed not only the strange and much louder noise but it also lost a noticeable amount of air. ... "
For Fun
8lasted
+100%
" ... It's so relaxing and fun just to hang out in. ... "
" ... It was fun while it lasted . ... "
" ... It was fun while it lasted . ... "
" ... It's fun to have friends over and use it. ... "
" ... Oh what fun. ... "
" ... Oh what fun. ... "
Controls
8new control panel, new, control, base, temperature
+13%
-88%
" ... I ordered a new base and was sent the base for a different model, making the control panel incompatible. ... "
" ... Anyway, they refused to send a removal tool and stated I would need to send the entire control panel back at my expense. ... "
" ... I decided to set it up this summer only to find that the control panel does not work. ... I will not be buying a new control panel. ... "
" ... The control panel circulator button stopped working, but the heater button turns on the circulator. ... "
" ... We were pushing the buttons to reset it before 3 days as the directions instructed. ... "
" ... Of course, you have to navigate through a lenghty menu to waste more of your time. ... "
Features
6tub, light, turn, heater, feature
+100%
" ... This one has additional features. ... "
" ... Love the look of the tub and it has nice features . ... "
" ... We also got the light, which added a much nicer experience in the evening. ... "
" ... I definitely recommend getting the attachable LED light also. ... "
Product As Described
5described, see, really, picture, pic
+80%
-20%
" ... Pic 2, I have extra parts, I have no idea what they are or what they do (they do not go to pic 1). ... "
" ... ), and it was exactly as described. ... "
" ... ), and it was exactly as described. ... "
Ease of Cleaning
5keep, easy, jets, easy to set, clear
+100%
" ... Easy to keep clean and minimal chlorine to keep sparkling clear. ... "
" ... Cleaned and refilled and maintained. ... "
" ... The tubs are easy to fil, clean and care for. ... "
" ... Jets are very powerful and it’s easy to maintain/keep clean. ... "
Video Playback
4youtube, watched, watch, videos, reviews
+100%
" ... Read all the reviews, watched the videos on it . ... "
" ... I suggest you watch the YouTube video to install before you start. ... "
" ... LOL I watched a YouTube video! ... "
" ... Watch the video prior to setting up. ... "
Lagging
4-100%
" ... You have to reset it constantly. ... "
" ... We have unplugged it reset everything. ... "
" ... It freezes up easily. ... "
Cables
4outlet, spa, power, extension cord, feet
+25%
-75%
" ... Cord could be longer or it would have been nice if it were less bulky on the end as it isn't going to fit in my weatherproof receptical. ... "
" ... 3 prong Cord too short for flexibility placing the spa where you’d like it ... "
" ... Just remember to inflate first & line-up all the connectors. ... "
Defective Delivery
4box, product, unit, spa, december
-100%
" ... So it's a bit of a shame as I was really excited about this product, just unfortunately if the item you purchase gets damaged or is defective, good luck getting a replacement or any help or acknowledgement . ... "
" ... The product was defective. ... "
" ... Despite inspection sticker on box, contents NEVER verified. ... "
For Travel
3kayak, inflatable, pump, kids, filters
+100%
" ... I'm using it almost daily and notice improvement in achiness, reducing trips to the chiropractor. ... "
" ... Great accessory for my RV road trip. ... "
" ... I purchased an inflatable kayak and an inflatable row boat from the same company and absolutely love them. ... My kids and I have used the inflatable kayak a ton for the past 2 years and it has taken quite a beating without a single tear or leak. ... "
Coffee
3hot tub, coffee
+100%
" ... We had our first hot tub five years. ... "
" ... My wife’s favorite time is weekend early mornings, with coffee and music. ... "
" ... My wife’s favorite time is weekend early mornings, with coffee and music. ... "
Volume
3motor, bubbles
-100%
" ... The bubbles are VERY strong and highly bubbly, quite loud too. ... "
" ... Only wish it was not so loud. ... "
" ... The motor is a bit on the loud side but not obnoxiously so. ... "
Power Consumption
3electricity, bill, winter, saves, month
+100%
" ... easy to maintain and the heater does shut off after 72 hours of no use, so it saves money on electricity. ... "
" ... I have noticed a small increase in my power bill, but it's well worth it. ... "
" ... It took me a few days to heat it up on 110 power. ... "
CD/DVD
3set, shows, really, air
+100%
" ... I recommend watching the enclosed DVD before trying to set it up, it gives good hints. ... "
" ... The dvd was a nice thought, but I don't have anything with which to play it in my home. ... "
Washer Dryer
3tub, heater, pump
+100%
" ... In the summer I leave the heat off and it makes a great soaking tub. ... "
" ... We enjoy soaking in this tub daily. ... "
" ... The heater pump runs quiet and efficient. ... "
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Specifications
No specs available.