Last Updated: July 20, 2019 (Refresh Now)
Hoover FloorMate Deluxe Hard Floor Cleaner Moondust
Last Updated: July 20, 2019 (Refresh Now)
6.5
SCORE
/10
Total Reviews
999
Old Reviews
0
Unverified
97
Spam Test
PASS
Review Analysis - 902 recent, verified reviews
Detailed Mode
Cleaning
461tile, cleaner, mop, grout, floor cleaner
+74%
-26%
" ... I love how it Clea s my floor like no other mop will do, I mop my home while carrying my 1 month old baby in the carrier. ... "
" ... This model is good to keep up an already clean home without pets or children only. ... I have to use my Shark vacuum first, as well as wet and scrub the floor so that the brush action will clean causing me more time and work to get the job done. ... I would have rather paid a bit more to get a comparable version of my old favorite floor cleaner. ... "
" ... This is not a vacuum cleaner. ... I have 2 standard poodles and this works perfect on paw prints and general stains. ... "
" ... This cleaner is more work than I thought, don't use it much. ... "
" ... Wow, I love this Hoover Hard Floor Cleaner. ... "
" ... This worked extremely well at cleaning hard wood floors ... "
" ... I have bought a Rug Doctor, some other floor cleaners for ceramic tile and grout. ... "
" ... I think the machine works great for deep cleaning my linoleum floors. ... I have only used it twice, but the floors are much cleaner than using a yarn mop. ... I have no real complaints as to quality of the machine, I love the machine and will continue to use it for deep cleaning as needed. ... "
Product Reliability
162machine, lasted, stopped working, died, floormate
+26%
-74%
" ... The switch on these machines is defective. ... "
" ... On/off switch fails and there is no replacement part ... "
" ... Bought this in April 2018 to replace one I had for 2 years that motor burned up. ... Now this one today i generally use it twice a week will not turn on. ... "
" ... Sent in for repair, we got back after Christmas, 3 weeks later item is leaking again 😤😣 ... "
" ... I absolutely love my floormate (my third one) except it died after 3 months. ... "
" ... The first purchase motor broke after six months. ... It is not worth the cheaper price when it doesn't even last a year. ... "
" ... Really disappointed that this unit only lasted two years. ... "
" ... This product unfortunately stopped working after 8 short months. ... "
Ease of Use
78easy, easy to assemble, clean, operate, machine
+91%
-9%
" ... It came with all of ther parts and was easy to assemble. ... "
" ... --Easy to use ... --Easy to clean up after use ... "
" ... ***Extremely easy to assemble & use. ... "
" ... It's easy to use and works great! ... "
" ... It’s super simple to use. ... "
" ... Easy to add and replace liquids. ... "
" ... easy to use. ... "
" ... It is super easy to use. ... "
Capacity
76tile, floors, tile floors, hardwood, house
+83%
-17%
" ... I like this machine very much, used it on porch floors, basement and garage as well as my whole house vinyl floors. ... "
" ... It does a great job on my tile floors. ... "
" ... However, this product is awesome for tile, linoleum, etc. ... "
" ... It works well for the cement floor, linoleum floors and small rugs we have in the basement. ... "
" ... I was very excited the 1st 300 sq. ... "
" ... I have no carpet in my house, just hardwood and then tile in the kitchen and bathroom. ... Your floor is usable again instantly. ... "
" ... My house has a LOT of tile, about 1800 sq ft. of tile!!! ... And one room with finished hardwood flooring. ... I also typically buy this for all my friends as a house warming present and they love it too! ... "
" ... My home is entirely tile floors and this unit is fabulous, I have come to really depend on it to do my floors as I am a senior and not as able to scrub floors on my hands and knees as I once was. ... "
Water Usage
75tank, dirty water, floor, dirty, suck
+32%
-68%
" ... I cannot wring out a mop anymore so I need this type of machine but it will not dispense clean water. ... But of wait, it wont suck up the water either. ... So i thro down towels to walk on and soak up the water. ... "
" ... Yes, it picks up some dirt and you will empty out a lot of dirty water. ... "
" ... Does not scrub effectively or pick up water when "finished" scrubbing. ... "
" ... I bought a new one but it does a terrible job suctioning the water. ... "
" ... It quit pushing water out and suctioning at the same time. ... "
" ... The only complaint I have is after use a small amount of dirty water is always left behind. ... "
" ... I have to go over the same area at least three or four times to get the water suck back up, when I pull it back and Pull It Forward I don't know if it's the wheels on it or what but it drags all this water. ... "
" ... It starts leaking water all over the floor. ... "
Suction
59vacuum, floor, hoover, mop, floormate
+54%
-46%
" ... Suction is really good first time over. ... "
" ... It has a great brush system, is easy to clean, and has terrific suction for picking up the water on the floor. ... "
" ... I always use a vacuum clean first, the the FloorMate, always amazed at the dirt it picks up. ... "
" ... The suction on this model is great. ... "
" ... Well its a vacuum ! ... "
" ... I am always cleaning my floors because of my dogs, but they never seemed clean enough and decided to buy this vacuum. ... "
" ... Good suction for water clean up ... "
" ... Works very well but I feel like the suction is not as strong as it should be. ... "
Returns
55replace, hoover, returning, returned, replaced
+5%
-95%
" ... Part replacement is for only 90 days. ... "
" ... Will return product. ... "
" ... I should not be out any additional funds to have them fix/replace their defective unit. ... "
" ... I am in the process of returning it now. ... "
" ... Hoover expects that you pay to ship broken unit back before sending a replacement. ... "
" ... I asked again & no offer to repair or replace through mail. ... "
" ... I purchased this in February and its July and it's no longer working and of course I can't return it. ... "
" ... I’ll be contacting Hoover. ... "
Ease of Cleaning
55easy to use, cleans, cleaning, cleaner, easy
+80%
-20%
" ... It cleans like a gem. ... "
" ... Clean up was easy, too. ... The scrub brushes pop off for easy cleaning, too, but haven't cleaned those yet. ... "
" ... The tank is a bit tricky to totally empty and clean. ... "
" ... easier to clean,empty and does a much better job ... "
" ... This is a wonderful product that actually CLEANS! ... "
" ... I'm kind of a "neat freak" and my idea of "clean" is much more strict that most people's. ... "
" ... Cleans excellently and easy to use ... "
" ... It’s amazing how well it cleans. ... "
Build Quality
55brushes, hose, rusted, motor, water
+27%
-73%
" ... The previous versions were bad about plastic gears stripping that drive the brushes. ... If I could find a reliable heavy duty replacement, I would switch to it. ... "
" ... However, the hose cracks repeatedly, which cannot be managed! ... "
" ... BROKEN AFTER ONE USE!! ... "
" ... The hose in the front broke in two and there is no visible way to fix it. ... "
" ... Like others here, it had just rusted out! ... "
" ... This is the second FloorMate Deluxe that I had and both broke within the year - Maybe used four times or so. ... "
" ... Cheap stuff broke within 1 month of use. ... "
" ... the brushed should be a little lower to make better contact. ... "
Floors
51tile, hardwood, tile floors, great job, grout
+78%
-22%
" ... Great on tile floors. ... "
" ... We have all tile floors. ... Now it looks like we have new tile floors. ... "
" ... Great job on tile floors. ... "
" ... Use it on screened in porch with teak floors. ... "
" ... This does a great job on my tile floors even gets down into the grout. ... "
" ... Using it,bi-weekly or less to maintain the cleanliness of our floors. ... "
" ... Use this product for all types of floors. ... "
" ... I have hardwood, time and laminate floors in my home. ... "
Drying
49floor, floors, drying, dry mode, dries
+57%
-43%
" ... Scrubs the floors and they dry within just a few minutes because the machine does the vast majority of the liquid pickup. ... "
" ... I hardly need to use the "dry" mode since most of the water is picked up during cleaning. ... "
" ... it’s easy to clean, easy to remove brushes, floors are dry in <5 min and it picks up tons of grime that you don’t get with microfiber mops. ... "
" ... Excellent product, the floor gets super clean, smooth to walk and dry. ... "
" ... Washes, scrubs, and drys floor. ... "
" ... The dry feature is awesome. ... "
" ... Cleans very well, dries evens better. ... You still need to concentrate and take your time, but it will dry for you. ... "
" ... The best part is that going forward with maintenance the drying option after cleaning will prevent the grout from trapping the dirty water so logically the floors should remain as they should for quite sometime. ... "
Price
40price, waste your money, worth, worth the money, waste of money
+43%
-57%
" ... Not worth the money. ... "
" ... Very frustrated at the money we lost! ... "
" ... DO NOT WASTE YOUR MONEY ON HOOVERS!!! ... "
" ... Don't waste your money, there are better alternatives out there. ... "
" ... total waste of money, not recommended at all. ... "
" ... Worth 1 star? ... "
" ... It is not worth the cheaper price when it doesn't even last a year. ... "
" ... Want to save time, money and frustration? ... This garbage is the biggest waste of money. ... "
Washer Dryer
35floors, floor, drying, dries, dry mode
+60%
-40%
" ... Cleans very well, dries evens better. ... You still need to concentrate and take your time, but it will dry for you. ... "
" ... The dry feature is awesome. ... "
" ... I hardly need to use the "dry" mode since most of the water is picked up during cleaning. ... "
" ... **** The dry feature works perfectly. ... "
" ... Washes, scrubs, and drys floor. ... "
" ... The product works well and cleans and dries floor very well. ... "
" ... Dryer works great. ... "
" ... Just wish it had a better scrubber / drying power other than that it does the job ... "
Water Resistance
34suck, dirty, sucks, dirty water, tank
+38%
-62%
" ... Trying to vacuum up the wet was a lost cause because water was concurrently running out the bottom. ... "
" ... It quit pushing water out and suctioning at the same time. ... "
" ... It sucks up water tho. ... "
" ... It’s not visibly concerning because it will only drip from the bottom when the dirty water tank has water in it. ... "
" ... This was never submerged so the rust on 'new' was shocking ... "
" ... Just pulled it back out to do all my floors before a bridal shower, and it no longer works! ... "
" ... It is now not picking up water. ... "
" ... I didn't like putting that much water on my hardwood very often. ... "
Comfort
31hands and knees, trigger, scrubbing, brushes, scrub
+55%
-45%
" ... It is a lot easier than getting on my hands and knees with a brush. ... "
" ... This one works just as well and the tanks are smaller and the trigger takes more pressure to pull. ... "
" ... I have white tile with white grout works great beats scrubbing by hand. ... "
" ... Changing the head helps too depending on how often you use it. ... "
" ... the product could be improved if this part was something to expect to wear out, and replacement parts were easy to get. ... "
" ... It is faster (despite the smaller head size) and easier to use-less cumbersome! ... "
" ... So much better than the others types with pads, whether steam or fluid- with those I felt as if I needed multiple pads to get the floor clean and not just be redistributing the dirt around to dry elsewhere on the floor. ... "
" ... But I've gotten used to it the smaller head is great for getting in tight places and it's high-profile is about a quarter to a half an inch lower so it gets under the cabinets. ... "
Network
30tile, house, floors, tile floors, hardwood
+93%
-7%
" ... We recently installed LVP flooring thruout our 2500sqft house. ... "
" ... To my surprise it only took four times to do the whole floor. ... "
" ... Works great on my tile floor. ... "
" ... Works well on the tile floors (in 2 rooms) too. ... "
" ... My home is entirely tile floors and this unit is fabulous, I have come to really depend on it to do my floors as I am a senior and not as able to scrub floors on my hands and knees as I once was. ... "
" ... I have about 2,800 sq feet of tile and I've had this product for 9 months now. ... "
" ... Your floor is usable again instantly. ... "
" ... My house has a LOT of tile, about 1800 sq ft. of tile!!! ... "
Marketplace
29hoover, thank, floormate, store, works
+52%
-48%
" ... Thank you for choosing Hoover. ... Me (8/16/2018, 2:42:10 PM): thanks ... "
" ... Does everything advertised . ... "
" ... Thank you, searched all local stores, no one sells these anymore ... "
" ... It’s one of my favorite ever purchases on amazon. ... And a damned good deal. ... "
" ... even local discount store. ... "
" ... Buy from IN STORE ... "
" ... Works as advertised. ... "
" ... 2nd purchase for this item. ... "
Controls
26switch, power button, turn, machine, first one
-100%
" ... The on/off switch froze up and there is no reset button. ... "
" ... I had my first floormate for several years before pushing the button and the machine shorted out for good. ... "
" ... The on-off switch is a bit annoying. ... "
" ... Power button failed after about 500 square feet. ... "
" ... Used it about 4 times and the power button wouldn’t turn the machine in. ... Power button doesn’t work will have to return again!! ... "
" ... Today I press the "on" button, it starts for a split second and then dies, and no matter what I try, it will not turn on. ... "
" ... Seems like the source of issue is the power button. ... "
" ... Whoever designed the on/off switch, middle , left side does not care for big guys. ... "
Fit
23fall, falls, width, toilet, screw
+52%
-48%
" ... Assembly of the long handle is very easy, just remove the long handle screw, insert the handle and re-install the screw. ... "
" ... Hope it holds up ... "
" ... I end up kind of holding the boost lever and lifting the front wheels to get more detergent down on any stubborn section. ... "
" ... Assembly when you get it --simply remove a long screw, pop on the handle, replace the screw and tighten. ... "
" ... But I've gotten used to it the smaller head is great for getting in tight places and it's high-profile is about a quarter to a half an inch lower so it gets under the cabinets. ... "
" ... The swivel head works great, i can get right up to corners and under much of my furniture. ... Less worries about falls too. ... "
" ... THE PAPER TOWEL STAYED WHITE! ... "
" ... The directions are clear and the pieces seem well made and fit together. ... "
Overall performance
20performance, machine, fast, easy, done
+95%
-5%
" ... It does a great job. ... "
" ... This machine did such a BANG up job! ... "
" ... Has done a super job so far! ... "
" ... Its quick, easy to use and it does a good job. ... "
" ... We use it daily and it does the job. ... "
" ... This is making getting the job done nearly perfectly way too time consuming. ... "
" ... This machine does an excellent job. ... "
" ... Well made and does the job! ... "
Setup
14easy, followed, follow, even, directions
+86%
-14%
" ... ***Extremely easy to assemble & use. ... "
" ... Easy to assemble. ... "
" ... The scrub and then squeegee settings are easy to understand. ... "
" ... Easy to follow instructions ... "
" ... Have to say Amazon has made the whole process fairly painless. ... "
" ... Easy to setup and use. ... "
" ... even local discount store. ... "
" ... Assembly of the long handle is very easy, just remove the long handle screw, insert the handle and re-install the screw. ... "
Storage
12containers, tank, water, tanks, ounce
+58%
-42%
" ... Is smaller than the original model so it fits better in tight spaces ... "
" ... Greater capacity than my previous floormate. ... "
" ... So much easier than the old mop and bucket! ... "
" ... It's easy to use and doesn't take up much space for storing. ... "
" ... It handles easily, tipped back on the wheels. ... "
" ... When I saw how small the tank was I thought I would be making many trips to fill and empty the containers. ... "
Washing
11machine, floors, washing, detergent, scrub
+82%
-18%
" ... I'm a freak about my floors so I wash them often. ... Now I can wash the floor with them around! ... "
" ... That said, this is my 5th machine. ... "
" ... This is the way to wash floors ... "
" ... This is a very handy machine . ... "
" ... It has scrub brushes and you can wash and rinse. ... "
" ... ), the clothes need to be changed out multiple times to really get the floor clean. ... "
" ... However, I DO use the Hoover after every few moppings as a rinse machine. ... "
" ... It makes washing floors a LOT easier. ... "
For Kids
11dogs, two, pets, old, lifesaver
+91%
-9%
" ... Pros:It is easy enough to use, my baby even enjoys being put to work (joking about the child labor). ... "
" ... My kids enjoyed using it so much, I've never actually needed to use it myself! ... "
" ... My kids use it as well ... "
" ... my old one the original one my GF grand kid killed it but was well used and got this one. ... "
" ... Bought as a gift for my granddaughter, she loves it. ... "
" ... I do use mine weekly or more as I have t dogs, 2 younger children, and I married s farmer/mechanic/Mr. ... "
" ... I have owned 2 of the old models and worked with 2 and they did very well especially with homes with kids and pets. ... "
" ... I live in South Florida, with two dogs and a toddler. ... "
Size
11smaller, size, easy, weight, use
+45%
-55%
" ... Not easy to maneuver in small areas. ... "
" ... Based on the cheapening of the construction, smaller size and obvious lack of durability I cant recommend the current version of the product. ... "
" ... So, perhaps we call the normal size extra small? ... "
Wash Programs
10wash, dry, scrub, rinse, floors
+50%
-50%
" ... I don’t like the fact that you have to hold down a lever for it to wash even though there’s a dial for you to turn it to wash mode. ... I shouldn’t have to squeeze the whole time I’m cleaning while also in wash mode. ... It should be automatic, especially since there’s also a dry mode that you can turn it to. ... "
" ... My "Wash" mode seems great, except for the fact that it wont pick up any water. ... Thats okay, ill just use dry mode! ... How about I just turn it off and on in dry mode. ... "
" ... Not just a one swipe on the water mode and one swipe on the dry mode, multiple passes on dry mode were required. ... "
Cables
10long, shorter, also, length, generous
+70%
-30%
" ... Also I like the long cord. ... "
" ... She really loves this one especially that it has a 20 foot cord now compared to the one she had before. ... "
" ... Finally someone got the cord length right. ... "
" ... The cord is long enough to go across a reasonably-sized room ... "
" ... And a very generous cord. ... "
" ... The electric cord is long enough for me to clean large rooms without stopping to unplug to another outlet. ... "
Design
9look, looks, thing, used, flaws
+78%
-22%
" ... Look, I don’t expect the thing to last forever. ... "
" ... The grout looks so much better. ... "
" ... My tile looks fabulous! ... "
" ... There are some design flaws, but overall I've been extremely pleased and impressed with with the functionality. ... They can't really make it wider because it's the exact width needed to fit between a toilet and the wall, but the design could be considerably improved if they offset the vacuum stem to the base by about 3" so you could use one side to get under cabinets sideways. ... "
" ... Hoover continues to improve the design. ... "
" ... I used this once and my floors look incredible! ... "
" ... The design of this scrubber is well thought out. ... "
Volume
8room, motor, small, like, floors
+25%
-75%
" ... was loud and didn't work had to send it back ... "
" ... My first time it broke under 1 year the motor was squealing loud like a barring went, we threw it away. ... "
" ... it’s really loud and heavy . ... "
Sound Quality
7made, time, pitch, motor, high
-100%
" ... On the 7th time, the motor tried to start, made a funny noise, and then just quit. ... "
" ... The first time I used it it was making a bad grinding noise Hoover said that if I returned it they would replace it ... "
" ... It is far louder than my carpet cleaner, and the high pitch noise is almost unbearable. ... I don't do my whole floor at one time because of the noise. ... "
" ... The unit was difficult to manueuver because of it and made audible sounds indicating something was dragging on the system. ... "
" ... Both failed in the same way, suddenly and without warning other than a brief high pitch squeal from the motor. ... "
" ... Very noisy doesn't suck very well ... "
" ... Lethal symptoms were the same as the first one's demise, pushed the on button, it made a little noise and then . ... "
Cable Length
7long, shorter, also, length, generous
+71%
-29%
" ... Also I like the long cord. ... "
" ... Finally someone got the cord length right. ... "
" ... The cord is long enough to go across a reasonably-sized room ... "
" ... And a very generous cord. ... "
Delivery
7item, delivery, box, today, ordered
+43%
-57%
" ... I ordered this item on March 19, 2018. ... "
" ... I just received this item today and wished i would have heeded the reviews. ... "
" ... Lastly, it stopped working exactly one year to the day that it was delivered . ... "
" ... Regarding performance: It has an occasional a spit & sputter delivery. ... "
Software Platform
6turn, error, checked, mop, machine
+17%
-83%
" ... My error to not return and tolerate having to mop up after using the machine. ... "
" ... I troubleshoot it via old Doc Google, I have checked that there is electricity to the plugs in the home, I have checked my breaker box . ... "
" ... I checked what I could to make sure it wasn’t user error, everything seemed to fine, it just wouldn’t turn on. ... "
" ... Update, here we are 1 yr later and it won't even turn on ... "
" ... Before you purchase go to their facebook ... "
Weight
6light, heavy, move
+50%
-50%
" ... The brushes are extremely light weight and weak. ... "
Battery Life
6thought, replacement, one, lasts, charge
+33%
-67%
" ... Remained on hold an hour. ... "
" ... not worth the price with the short life expectancy. ... "
" ... Not worth four hours of driving on I-95! ... "
" ... Actually, my first thought at this was, if that is the only difference, it is a bit pathetic to charge extra for Deluxe. ... "
Product As Described
5described, advertised
+80%
-20%
" ... Does everything advertised . ... "
" ... The picture I took wasnt a good one but it gives you a idea. ... "
" ... Works as described. ... "
" ... Works as advertised. ... "
Defective Delivery
5product, stopped working, one, hoover, delivered
-100%
" ... Hoover won’t pay to have their own defective product returned so it cost me $58 for shipping ... "
" ... Product was damaged. ... "
" ... The unit I just received is defective. ... They confirmed it was defective. ... "
" ... Lastly, it stopped working exactly one year to the day that it was delivered . ... "
" ... The switch on these machines is defective. ... "
For Running
4run, long, keep, cleaner
+50%
-50%
" ... you'll have to either run over it many times and get most of it up or . ... "
" ... It apparently doesn’t cover tax, but it’s better than the scam Hoover is running. ... "
As Gift
4bought, christmas
+75%
-25%
" ... Thankfully my, oh so loving, husband bought me this, as an “early Christmas present”. ... "
" ... Bought as a gift for my granddaughter, she loves it. ... "
" ... Bought this as a gift for my daughter for Christmas 2017 . ... "
Features
4would, scrub, light, features, work
+25%
-75%
" ... Product does not work after 5 months of light use. ... "
" ... Long because it doesn’t put out near enough solution and it’s sucking most of it back up while your in mop mode. ... "
" ... No feature to prevent liquid to go into motor. ... "
User Manual
3never
-100%
" ... The owners manual does not illustrate any of the units as being with two heads. ... "
" ... They explained that, per the instruction manual, that's the rule. ... Umm, I couldn't read that manual before I bought it or I never would have purchased. ... "
" ... I checked and was using it according to the owner’s manual. ... "
Print Quality
3paw
+100%
" ... THE PAPER TOWEL STAYED WHITE! ... "
" ... I have 2 standard poodles and this works perfect on paw prints and general stains. ... "
" ... a muddy yard and paw prints happen. ... The scrubbers took care of the dried prints quickly. ... "
Hair
3cats, two, tank
+67%
-33%
" ... It fast to easy and clean just check the scrubbers for hair if you have pets. ... "
" ... - I have two cats and it's really effective at getting up cat hair. ... "
Baking
3tried, soda, floor, grout, cleaner
+67%
-33%
" ... I love mine - my floor was sticky with icing and dirty from baking and decorating - clean as can be now! ... "
" ... I tried thieves cleaner and lemon, baking soda, and a whole slew of concoctions. ... "
Ports
3+33%
-67%
" ... Plugged in to different outlets and does not power on. ... "
" ... tried another outlet and nothing ... "
Call quality
3hoover, emails, calls, still under warranty, sticker
-100%
" ... After numerous emails and phone calls to Hoover (since it was still under warranty) they agreed to replace it. ... "
" ... they don't answer their phones. ... "
" ... Contacted Hoover, lots of back and forth phone calls and emails (probably should have sent it back to Amazon) before they finally told me to pull the model number sticker from the machine, put the sticker in the mail, cut off the cord, dispose of the unit, and they’d send me a new one. ... "
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Specifications
No specs available.