Last Updated: May 6, 2020 (Refresh Now)
Honeywell TH9320WF5003 Wi Fi Touch Screen Programmable Thermostat
Last Updated: May 6, 2020 (Refresh Now)
8.1
SCORE
/10
Total Reviews
878
Old Reviews
382
Unverified
79
Spam Test
PASS
Yes
WIFI
Review Analysis - 417 recent, verified reviews
Detailed Mode
Setup
130installation, install, setup, installed, easy
+98%
-2%
" ... Easy to install and connect to WiFi. ... "
" ... Easy installation, knowing the exact type of heat pump you have is very important. ... "
" ... Easy to install. ... "
" ... Easy to install. ... "
" ... Easy to install and use! ... "
" ... East to install. ... Took me about 20 mins including setting up the account and getting the app installed on the phones and working. ... "
" ... Install wasn't bad. ... "
" ... Easy to install and integrate into SmartThings hub. ... "
Ease of Use
106easy to install, easy to use, setup, install, app
+99%
" ... This gets checked out, and then you get personal help, super helpful, super patient, super friendly. ... "
" ... This is so easy to set up and use. ... I downloaded the app for my phone and it makes an easy to use product even easier! ... "
" ... The app is simple and easy to navigate. ... "
" ... Easy to install and use! ... "
" ... Easy to use. ... "
" ... Install is quick and easy. ... "
" ... This thermostat is easy to read and programs very easily. ... "
" ... Easy to install, functions well, nice features without being overcomplicated. ... "
Software Platform
93alexa, honeywell, thermostat, control, easy to use
+84%
-16%
" ... Nice to look at, easy programing, and works with my assistant (gOOgle). ... "
" ... All compatible,with the same app. ... "
" ... Integration with Alexa was easy and the scheduling online interface was easy to use. ... "
" ... Easy to use, easy app,. ... "
" ... This thermostat is really cool especially with Alexa. ... "
" ... I have all 4 under control of one app on my Android phone and plan to add 2 more in the near future. ... "
" ... This product has many features, can access the features from mobile phone, tablet, PC and Alexa. ... "
" ... They work well, look great are easy to read, contain all the info you might need and can be controlled remotely via the iOS phone app. ... "
Device Compatibility
71thermostat, app, control, easy, integration
+80%
-20%
" ... What I don't like: had a hardtime figuring out how to connect the extra powerwire to make the smart features work. ... "
" ... I like the fact I can change the settings using my phone, even when I am away from home. ... "
" ... Easy access from your phone. ... "
" ... Easy to use app and connected to Alexa flawlessly. ... "
" ... Haven’t hooked up with Alexa yet but huge improvement over previous thermostat. ... "
" ... Works with Alexa too. ... "
" ... Next step to connect to Alexa ... "
" ... Integrated seamlessly into the Honeywell Total Connect Comfort app for the iPhone. ... "
Apps
63honeywell, thermostat, easy to use, control, alexa
+89%
-11%
" ... Please fix app Honeywell! ... UPDATE, I was able to uninstall the app, reinstall and it’s back to working fine. ... "
" ... Honeywell app works great and is easy to use. ... "
" ... The app is simple and easy to navigate. ... "
" ... You can change the background color and it is easy to use and download the app. ... "
" ... Easy to use, easy to read, easy to use app. ... "
" ... Nice to look at, easy programing, and works with my assistant (gOOgle). ... "
" ... I can set and control it via the phone app from anywhere. ... "
" ... we have 2 in our main house and we can monitor both houses on the same app on the same screen. ... "
Display Clarity
39display, thermostat, color, touch screen, app
+82%
-18%
" ... The display is very easy to read. ... I have visitors notice the display and state they like it better than the nest. ... "
" ... Screen colors can be programmed to match your room decor. ... "
" ... Replaced an old lcd screen thermostat for heat and cool system. ... "
" ... Like the digital display. ... "
" ... we have 2 in our main house and we can monitor both houses on the same app on the same screen. ... "
" ... Another function I love is the ability to change the color display of the screen, and also you can easily lock the screen so no one can change the settings. ... "
" ... Just having a nice blue colored display I can read that works on my phone is all that mattered to me. ... "
" ... I live the colorful display and that I can choose from a few different color schemes. ... One is that it displays everything I need on one screen:. ... "
Product Reliability
34working, thermostat, month, honeywell, thermostats
+38%
-62%
" ... Does not work . ... "
" ... There have been substantial issues with their system. ... "
" ... Box was open thermostat was defective ... "
" ... Two of the three are defective. ... "
" ... Don’t waste your time out dated crap. ... "
" ... Called Honeywell today and they are aware of the problem, I am sure its effecting other users as well, they said 3-5 days until the problem is corrected on their server- I will try to return and buy a Nest, being able to get a refund & afford it or not. ... "
" ... Worse piece of garbage I have ever purchase, I have been having problems with disconnection and issues with these, support is useless, do not buy! ... "
" ... I have had this thermostat for 2 months and it says the air is going but it’s not. ... "
Wifi
34wi fi, thermostat, honeywell, thermostats, wi fi thermostat
+82%
-18%
" ... It is WiFi enabled and the user interface is much better than the Trane. ... "
" ... It is the best wi fi thermostat. ... "
" ... My fourth WiFi install. ... "
" ... The schedule feature on wifi is very effective. ... "
" ... I recently purchased the Honeywell 9000 Wi-Fi thermostat to replace my digital thermostat because I wanted to remotely control my thermostat as well as programm it for the week. ... "
" ... It was simple to connect to Wifi as well as operate. ... "
" ... It's fit perfectly in my apt, works very well with the wi-fi connection, it's cool. ... "
" ... I got this to replace my old Wi-Fi thermostat and I can definitely see that Honeywell has come a long way with Wi-Fi thermostats. ... "
Cables
20c, wires, thermostat, terminal, thermostats
+65%
-35%
" ... I got everything installed - even had to run a c-wire, but it works great! ... "
" ... Even with running the wire the total bill was for the cost of a service call. ... "
" ... I had to install a “c” wire which was the hardest part. ... "
" ... You will need a C wire. ... "
" ... 5 wire hookup. ... "
" ... It was however very easy once the C wire was located. ... "
" ... As long as your system has a "C" wire (power) available, which mine does. ... "
" ... i basically just swapped wires from my old thermostat to the new one. ... "
Features
20thermostat, feature, auto, mode, honeywell
+100%
" ... I use the Total Comfort feature instead from Honeywell. ... "
" ... Aside from this the thermostat seems to function as expected and the display is a nice feature. ... "
" ... Love the features on this thermostat. ... "
" ... - All necessary functions ... "
" ... A nifty little feature is that you can colorize the thermometer's face to what ever color you like to complement your interior colors. ... "
" ... Would love to see Honeywell continue to innovate and add new features to keep up with it's competitors in the market. ... For the price, it's a good value for the features you receive. ... "
" ... Being able to lock it is a plus. ... The scheduling is a cool feature. ... "
" ... Easy to install, functions well, nice features without being overcomplicated. ... "
Marketplace
19seller, product, works as advertised, replacement, works
+74%
-26%
" ... Replacement from Amazon came two days later and worked fine. ... "
" ... I works as stated. ... "
" ... Works as advertised. ... "
" ... Great purchase from a great seller. ... "
" ... A review by someone else in Amazon here contains more details. ... "
" ... As long as the manufacturer or the seller make good on replacing this product. ... "
" ... Would recommend the product and the seller. ... "
" ... The seller is very responsible in returning communication and they're very nice to work with. ... "
Capacity
15upstairs, downstairs, thermostat, zone, wifi
+100%
" ... I have one upstairs and downstairs so I named them by those names. ... "
" ... Great product for the house if you're on the go. ... "
" ... House seems to be much more comfortable 24hours a day. ... "
" ... I had a 9000 in my other house. ... "
" ... It also seems like my upstairs and downstairs zones stay much cooler. ... "
" ... This keeps the house AC unit working when power is less expensive. ... "
" ... One for downstairs and we recently went to a 2 zone system and added a 2nd upstairs. ... "
" ... Ordered two of these as we have an HVAC system for each floor of our house. ... "
Color
14screen, colors, color schemes, change, display
+100%
" ... Awesome, bright changeable colors. ... "
" ... A nifty little feature is that you can colorize the thermometer's face to what ever color you like to complement your interior colors. ... White frame with endless possibilities for the screen's color. ... "
" ... Nice back lighting - many color choices . ... "
" ... Once in a while the color background goes back to default color (amber) all by itself and I don't know what causes it. ... "
" ... And color change is fun. ... "
" ... I live the colorful display and that I can choose from a few different color schemes. ... "
" ... - You can change color themes, which is good ... "
" ... Just looks sleek and furtistic and many color schemes to choose from to brighten up the room . ... "
Returns
14refund, returned, policy, refused, honeywell
-100%
" ... Unfortunately, we're out of the return/support window. ... "
" ... However, due to Amazon’s policy, I cannot return the defective device. ... "
" ... If I could return them I would Express ship them back immediately!!! ... "
" ... I will be returning this and getting a Sensi. ... "
" ... I returned it. ... "
" ... I had to return this and get money back as it wouldn't turn on for us so we never got to try it ... "
" ... Sending it back. ... "
" ... They still refused to send me a new one. ... "
Cooling
11cooling, heating, temp, schedule, heat
+82%
-18%
" ... I’ve got an elderly parent and I can adjust cooling and heat from my work to keep her comfortable ... "
" ... Had them professionally installed by our heating/cooling company. ... "
" ... This item installed quickly and I was able to set it up to the specifications of my heating and cooling system. ... "
" ... A great way to save money on heating and cooling. ... "
" ... I knew my old mercury t-stat was off by a few degrees, but am still surprised at how comfortable I am a higher cooling temp (FL resident). ... "
" ... Not sure why the fan circulate feature stays on. ... Another model I had of the same thermostat the circulate feature of the fan would shut off after seven minutes. ... "
" ... It also seems like my upstairs and downstairs zones stay much cooler. ... "
" ... Now wherever I am I can check and make heating and cooling changes. ... "
Design
10black, white, pleasing, looking, look
+100%
" ... I like the soft blue. ... "
" ... It looks the same and behaves the same: great! ... "
" ... The design is sleek and it is easy to use. ... "
" ... Beautiful look and the App is great! ... "
" ... Pretty simple and nice looking too. ... "
" ... Also it is functional and looks very good! ... "
Touch Sensitivity
9screen, touch screen, responsive, easy to use, plastic
+56%
-44%
" ... The touch screen is easy to use ... "
" ... Screen is bright, touch screen works ... "
" ... Touch screen is very responsive and easy to use. ... "
" ... The touch screen is easy to use. ... "
Delivery
7unit, shipping, new, item, arrived
+57%
-43%
" ... Great product and shipping!! ... "
" ... Packing box was damaged but the unit was fine. ... "
" ... Arrived on time. ... "
" ... Delivery was a day ... "
Remote
6control, app, access, wifi, thermostat
+100%
" ... Great thermostat control ... "
" ... Easy remote access app for Android. ... "
" ... The app works great and I accomplished my goal of having remote control of my furnace. ... "
" ... Just wait and when connection is re-established you can control your remote system (PS: the system still works on your existing schedule if wifi connection is lost). ... "
" ... Cell phone remote access also enabled. ... "
Build Quality
6prongs, plastic, wire, thermostat, terminals
+33%
-67%
" ... Broke the little plastic box that is supposed to release the wire. ... "
" ... Well when doing so one of the prongs broke SO GUESS WHAT NOW IT IS A PAPERWEIGHT PIECE OF JUNK! ... "
" ... And the front face cover fell off ... "
" ... If you install and it will not power on, put the little connector on the s1 s2 connections. ... "
For Travel
5home, vacation, trip, traveling, things
+100%
" ... We just bought our 3rd one of these, this one for our vacation home. ... "
" ... It has made things so much easier for me with traveling! ... "
" ... I can conveniently change the temperature of my home from my phone while away on trips. ... "
" ... Or turning the heat on before coming home after a long vacation. ... "
" ... I have one in my vacation home too. ... "
For Running
5run, unit, one, hour, gone
+100%
" ... Back up and running. ... "
" ... We are gone to work all day long and there is no need for the unit to run while we are gone. ... "
" ... Anyway, I've had it up and running now since the end of winter and there have been no issues whatsoever. ... "
" ... I pulled the old one off and had the new one running in less than an hour . ... "
" ... Distributes air with the system running, ... "
Controls
5control, buttons, touch, temperatures, settings
+40%
-60%
" ... Have tried pressing screen with various pressures and after pushing a button 10 times, thermostat will register touch. ... "
" ... Also I do not like the pause feature for 5 min anytime you want to change a preference or something in the system. ... "
Price
5saved, price, power, features, deal
+60%
-40%
" ... For the price, it's a good value for the features you receive. ... "
" ... I’ve saved money on my power bill because of this too!! ... "
" ... Most bang for the buck. ... "
Screen Protection
5touch screen, plastic, one, months, glass
+60%
-40%
" ... One is that it displays everything I need on one screen:. ... "
" ... - The main screen gets updated very rare or by some occasions. ... "
ISP
5network, connect, wifi, setup, modem
+60%
-40%
" ... Quick connect to the internet. ... "
" ... Easy WiFi setup to my 2.4ghz network. ... "
" ... - Can't be operated without connection to the Internet. ... "
Network
5network, thermostats, thermostat, setup, 4ghz
+60%
-40%
" ... My fourth WiFi install. ... "
" ... Easy WiFi setup to my 2.4ghz network. ... "
" ... I had to get an extra one dropped because my house I older and has never had a wifi thermostat. ... "
Fit
5working, wall, stat, smaller, plate
+60%
-40%
" ... After making sure of the wiring in my previous unit, the new one fit prefect. ... "
" ... It was easy to replace just open the front cover and look for a fuse that looks like it belongs in an older vehicle. ... "
" ... - At least "Permanent hold" seems working ... "
Power Consumption
4energy, bill, usage, saved, money
+75%
-25%
" ... I’ve saved money on my power bill because of this too!! ... "
" ... Power outages do not affect settings. ... "
" ... It seems to be able to re over from power loss. ... "
Device Stand
4plate, stat, looks, anchors, wire
+100%
" ... Pretty on the wall. ... "
" ... I watched StatUpBox on YouTube to run the wire in the wall. ... "
" ... It was very easy to install and looks fantastic on my wall. ... "
" ... One of the reason was - I like how it looks on my wall. ... "
Other
3thermostat, sensors, humidity
+33%
-67%
" ... I ended up buying a ecobee 3 with 2 sensors. ... "
" ... Installed it and it worked great for 20 hours then I screen said your thermostat has bad sensor needs to be replaced. ... "
Video Playback
3youtube, watched, watch, videos
+100%
" ... Video attachment shows just how it works!! ... "
" ... I watched the videos and did it. ... "
" ... I watched the video on YouTube and got it done without any cuss words. ... "
Overall performance
3performance, months
+100%
" ... Works great and does a great job. ... "
" ... Two months into using it I've been very happy with its performance. ... "
" ... This is a solid performer. ... "
Product As Described
3works, picture, box
+100%
" ... Works as advertised. ... "
" ... Works as advertised. ... "
" ... I works as stated. ... "
Defective Delivery
3box, working, item, defective
-100%
" ... Two of the three are defective. ... "
" ... Item box is damaged. ... "
" ... Did not like the fact it was damaged. ... "
Heating
3pump
+33%
-67%
" ... It also kept getting lower and the heat stayed on until the house was too hot. ... "
" ... I have a heat pump. ... "
Call quality
3someone, commercials, tech support, message, hvac
+33%
-67%
" ... You go through several message prompts to have an automated message say "Due to high call volume we cannot take your call at this time, Goodbye!" ... "
" ... "call back another time". ... I just spent 20 minutes of COMMERCIALS only to hear they are unable to help me getting this obviously garbage product to even work? ... "
Size
3things, handy
+100%
" ... It has made things so much easier for me with traveling! ... "
" ... Very handy to have. ... "
Comfort
3honeywell, feature
+67%
-33%
" ... I use the Total Comfort feature instead from Honeywell. ... "
" ... I use for our home in Palm Springs. ... "
Battery Life
3operated, backup, require, powered, batteries
+100%
" ... my old ones were battery powered). ... "
" ... It would have saved us time and money if this one was also battery operated like the old one was. ... "
" ... Does not require batteries. ... "
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Specifications
Connectivity
WiFi: Yes