Last Updated: November 25, 2018 (Refresh Now)
Harmony Home Hub
Last Updated: November 25, 2018 (Refresh Now)
7.1
SCORE
/10
Total Reviews
770
Old Reviews
170
Unverified
114
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Review Analysis - 486 recent, verified reviews
Detailed Mode
Device Compatibility
248hub, echo, harmony, harmony hub, commands
+71%
-29%
" ... Works perfect with Alexa,I would have given 5 stars except its a bear to set up,And i am a computer tech. ... "
" ... Centralizing my remotes to a very well put phone app and seamless smartthings integration has made this the most useful smart device I own so far. ... Also forgot to mention the Alexa integration is sweet too! ... "
" ... I received the product in a combination deal with the Echo Dot and I use them both together. ... "
" ... This set up surprisingly easily using my desktop Mac & Logitech Harmony's website. ... "
" ... This hub added exactly what I needed for my smart home setup. ... I recently bought the 950 remote and I now have even more control over my smart devices. ... Also, works very well with alexa. ... "
" ... Setup is super simple- the iPhone app guides you through each step- but you can also setup and adjust settings on your home computer as well! ... "
" ... It was easy to set up and get working with Alexa. ... Now I can turn on all my different media center equipment by voice. ... "
" ... Once I get it working with Alexa it'll be perfect. ... "
Software Platform
148harmony, integration, commands, hub, echo
+57%
-43%
" ... Setting up this hub with the phone app alone is a no no. ... In order to use alexa "properly" you will need an extra app on your phone (yonomi). ... Alexa will execute your orders as routines. ... you will need activate the harmony skill on alexa then alexa will discover your routines coming from tha harmony app, simple and efective, guess what, NO as simple as that. ... Routines come from the harmony app with "friendly names"( your routine has a name as you set it before, plus an extra "name" that the harmony app suggest. ... Now lets pretend you want an extra routine you want to try or set from the harmony app. ... You will need to deactivate your skill from alexa, then reactivate it, run discover routines again and . ... "
" ... Also forgot to mention the Alexa integration is sweet too! ... "
" ... Also, works very well with alexa. ... "
" ... It was easy to set up and get working with Alexa. ... "
" ... I can now control my entertainment system almost compleatly through Alexa. ... "
" ... I've learned to communicate well with Alexa. ... "
" ... This also means I have no need for products like Amazon Alexa or Google Home. ... "
" ... I am using the android Smartphone Harmony App for setup, and do not have a Remote. ... I paged down and found the update instructions using a smartphone. ... "
Remote
132harmony, remotes, hub, harmony hub, alexa
+75%
-25%
" ... Great for going to bed and you want to turn everything off and cant find the remotes! ... "
" ... I've used Logitech smart remotes for 7yrs now and ventured off to try a few other smart remotes and nothing has been more robust for me than Logitech. ... In short it centralizes remotes and connects to your home appliances via ir signals. ... Ir signals rely on a direct line of site from the remote to the appliances and range is limited. ... "
" ... I recently bought the 950 remote and I now have even more control over my smart devices. ... "
" ... It’s relatively straightforward to add devices to the hub through their remotes. ... "
" ... I can’t say enough about harmony hubs and remotes. ... "
" ... The harmony hub works as advertised. ... "
" ... I would recommend getting the remote that works with the Hub. ... I am using an older Harmony remote right now. ... This will get Harmony and Alexa back up to speed with what your remote is set to. ... "
" ... This product is meant to integrate your electronic devices, such as TVs and playback equipment, to essentially make your smartphone or tablet a remote control. ... However, I bought Harmony Hub for a slightly different purpose: to make my Windows 10 computer the remote *without* the use of a smart phone, tablet, or some other logitech remote. ... "
Apps
121harmony, integration, hub, commands, echo
+55%
-45%
" ... Centralizing my remotes to a very well put phone app and seamless smartthings integration has made this the most useful smart device I own so far. ... Also forgot to mention the Alexa integration is sweet too! ... "
" ... I think the most important step is to set up everything correctly on the App prior to adding the skill to the Echo. ... "
" ... I can't believe all the brains at Logitech can't make an app that makes this process easier. ... "
" ... Setup is super simple- the iPhone app guides you through each step- but you can also setup and adjust settings on your home computer as well! ... "
" ... I can now control my entertainment system almost compleatly through Alexa. ... "
" ... The desktop app and/or smartphone app accomplishes the configuration of this pretty well out of the box. ... This also means I have no need for products like Amazon Alexa or Google Home. ... "
" ... I am using the android Smartphone Harmony App for setup, and do not have a Remote. ... "
" ... Works well with Amazon Alexa. ... I don't bother with the Logitech app but it works well also. ... "
Ease of Use
85difficult, easy to set, complicated, user, easy to setup
+67%
-33%
" ... It is very user friendly once setup. ... "
" ... I would give it five stars if speaking to it through Alexa was a little more user friendly. ... "
" ... I paged down and found the update instructions using a smartphone. ... "
" ... Installed the app on our iPhones and iPads and found it to be full-featured and easy to use. ... "
" ... This does what I wanted it to do and wasn't that difficult to set up. ... "
" ... Easy to setup and use. ... "
" ... Setting up devices is easy if they are in the Harmony Database. ... "
" ... The app is functional enough once you figure out how to navigate it. ... "
Setup
65instructions, harmony, easy to setup, commands, alexa
+78%
-22%
" ... Setup is super simple- the iPhone app guides you through each step- but you can also setup and adjust settings on your home computer as well! ... "
" ... It is very user friendly once setup. ... "
" ... I paged down and found the update instructions using a smartphone. ... "
" ... As a previous owner of a Harmony remote, setup was quick and easy. ... Installed the app on our iPhones and iPads and found it to be full-featured and easy to use. ... "
" ... Easy to setup and use. ... "
" ... Setup took about 2 hours, works exactly as described. ... "
" ... I did as instructed and downloaded the setup program to my pc. ... "
" ... Setup wasn't as bad as I expected. ... "
Controls
54alexa, commands, pause, harmony, remote
+57%
-43%
" ... but it'd be GREAT if you could customize the layout Right now you have to flip around between pages to get to the controls you want. ... "
" ... You can control everything with your phone or in my case, I have been using Alexa to control things. ... "
" ... It controls my lights and everything. ... "
" ... Controls all my devices flawlessly. ... "
" ... I typically use Alexa to turn on the TV and pause programing. ... "
" ... For instance, telling Alexa to record or play to control the DVR is limited but pause and resume commands are preprogramed. ... "
" ... With voice commands I can now turn the entertainment center on and off, change volume, select inputs and do most of the other things I used to do with my smart remote. ... "
" ... The turn on/turn off macros make everything very simple. ... "
Product Reliability
43worked, update, several, years, harmony
+35%
-65%
" ... But 30 days isn't very much time to figure that all out and decide if you like it or not, so i'm stuck with it . ... "
" ... I am still working the forums to see if there's a fix for this, but after reading several posts, it seems like this is a consequence of the design. ... "
" ... If you mess up with any of your devices you’re out of luck. ... "
" ... And it hasn’t worked yet. ... "
" ... Anyway, it's a shame - I've been a Logitech loyalist until now. ... "
" ... I gave it 6 moths to work with it, and the problems are follwoing ... "
" ... It consistently errors out. ... "
" ... Problems right out of the box. ... "
Resolution
25channels, receiver, roku, fire, favorite channels
+76%
-24%
" ... Put in my equipment (LG TV, DirecTV DVR, Samsung BluRay, PS4) and Logitech loaded the setup. ... "
" ... For that I can ask for channels by name, and well as adjust up and down. ... "
" ... Works fine with Directv and a Sharp LCD TV. ... "
" ... I use this to control a Sony 4K TV a Sony 4KDVD player an Apple TV and my DirecTV box my ZVOX sound bar and to a limited extent my XBox One. ... "
" ... It works with my Vizio TV, AT&T cable box, Denon receiver, and PS4. ... "
" ... Still figuring out how it works with Alexa, Sony 55" 4K smart Android TV and Xfinity X1 because we have a few issues getting the activities set correct. ... "
" ... Works with our flat-screen monitor, HT receiver, blu-ray player, and AT&T U-Verse. ... We subscribed to Netflix and we get Amazon Video as Prime subscribers and it works with everything. ... "
" ... Projector, Screen, TV, DVR, Disc Player, PS3, Wii, Receiver. ... "
Ports
23tv, cable box, inputs, hdmi, usb
+83%
-17%
" ... Your best bet is setting the hub with a computer and the hub attached to it thru USB, run the program on pc, have all your wifi devices on, so they can be discovered. ... "
" ... The hub makes it simple to control a variety of home AV equipment- from a TV, DVR, receiver, Xbox, amazon firetv, Apple TV, etc. ... "
" ... The hub is great! ... "
" ... I tell Alexa I want to watch tv ( which is by cable box ) and it turns on my tv and sets my HDMI to the right setting. ... "
" ... I really like this hub ... "
" ... Works well with cable box and eventually got it working with Roku TV. ... "
" ... You would think that the Harmony Hub would work just fine using the network. ... "
" ... My worry was the HDMI switch, which was not listed on the database, but it was simple enough to connect it to the hub. ... "
Capacity
19hub, bedroom, living room, home, home automation
+84%
-16%
" ... All sitting within two feet of it, with wireless access point less than three feet away. ... "
" ... I have three currently running in my house- one Ultimate hub in my living room, another in my kitchen, and then a home hub in my bedroom and another for my backyard. ... "
" ... The family can actually use it. ... "
" ... Invaluable addition to a Smart Home! ... "
" ... If you are into home automation this is for you. ... "
" ... My living room is grateful. ... "
" ... This is my 2nd hub to run another room in my home. ... "
" ... Just bought another for our bedroom . ... "
Price
17worth, waste, dollars, spend, money back
+47%
-53%
" ... Only buy this is if your goal is to waste some money. ... "
" ... Waste of my money ... "
" ... It just is not worth the money and server not consistent. ... "
" ... Don't waste your money. ... "
" ... Not worth anything near the current price. ... "
" ... This thing is definitely not worth $90. ... "
" ... AVOID AT ALL COST. ... "
" ... Overall a wasted $100.00. ... "
Wifi
17network, wi fi, hub, router, harmony hub
+47%
-53%
" ... Harmony Hub only connects to slower 2.4GHz wifi and not to faster 5GHz wifi. ... "
" ... I probably should have researched more before buying and returning, but I was stunned since there are already WiFi remote popping up. ... "
" ... - Constantly drops of the network - not controlling device ... - Changed my WiFi - device not found with app nor computer ... "
" ... The people that are complaining either haven't been able to figure it out, or are the same people that complain when wifi isn't working on a flight. ... "
" ... I detect its IP on the network. ... "
" ... Always loses connection. ... "
" ... Very flaky connection to my home router. ... "
" ... Would not connect to wifi without router reset. ... "
Returns
15returned, returning, try, money back, decided
+13%
-87%
" ... Sent it back ... "
" ... Had to return it. ... "
" ... Too late to return. ... "
" ... I would have returned it but by the time I started set up and exhausted my resolve, the return window had closed. ... "
" ... UPDATE: 8/2/17: I have decided to return this. ... "
" ... Returned it in the end. ... "
" ... I don't need this gadget that badly so I am returning it. ... "
" ... I've already started the return. ... "
Network
14wifi, hub, connection, signal, bedroom
+36%
-64%
" ... The hub only works with devices on the same floor. ... "
" ... - Constantly drops of the network - not controlling device ... "
" ... I detect its IP on the network. ... "
" ... Always loses connection. ... "
" ... Very flaky connection to my home router. ... "
" ... Would not connect to wifi without router reset. ... "
" ... Also, there is no wireless expansion for this unit so you'll have to buy several units if you have TVs in multiple rooms. ... "
" ... The next day it would no longer connect to my network. ... .when it has a reliable connection which, as stated, it does not. ... "
Call quality
13control, alexa, commands, integration, echo
+77%
-23%
" ... Even they have it integrated as skill for alexa and in the end you can "control" some of your commands with your hub using voice commands, the integration needs a lot of work ... "
" ... Instead I use VoiceAttack which allows me to send voice commands through my computer microphone. ... "
" ... If you want to make your home controllable by voice this is a much needed part of making that happen. ... "
" ... This is the most ridiculous method to utilize Alexa for voice control of devices. ... "
" ... The voice integration with Alexa is fine. ... "
" ... Voice commands have to be precise. ... "
" ... It's all under voice control. ... "
" ... It is a joy to be able to command my TV with voice. ... "
Cables
12tv, cable, channel, works well, tv and cable
+75%
-25%
" ... I tell Alexa I want to watch tv ( which is by cable box ) and it turns on my tv and sets my HDMI to the right setting. ... "
" ... Works well with cable box and eventually got it working with Roku TV. ... The Xfinity cable box I have works well with it. ... "
" ... Then use a cable to trigger the Projector to drop the screen. ... "
" ... It's able to turn on TV, Cable Box, Reciever and Apple TV and switch between them. ... "
" ... Do remember that most televisions are actually controlled by cable company DVR devices so be certain to add those devices and indicate (if applicable) that changing channels are controlled by the DVR box. ... "
" ... It automatically knew to turn my tv on, set it to the appropriate input, turn my cable box on. ... "
" ... I wish it wasn't such an expensive solution, but if it holds up it will be a worthy investment piece in cutting the cord. ... "
" ... It then populated the online setup with every Cable Channel that we subscribe to. ... "
Marketplace
11support, site, works as advertised, works, worked
+64%
-36%
" ... Works well with Amazon. ... "
" ... Very good SUPPORT John ... "
" ... Works as advertised. ... "
" ... Does as advertised. ... "
" ... I tested each scene out, and everything worked as expected. ... "
" ... Works as described! ... "
" ... Amazon shipping was excellent. ... "
ISP
11router, xfinity, works, setup, works well
+45%
-55%
" ... Apparently the my setup isn’t. ... "
" ... Always loses connection. ... "
" ... Very flaky connection to my home router. ... "
" ... then BACK on . ... "
" ... But couldn't tell you how that works because the unit cant manage a connection 24" from the router. ... "
" ... .when it has a reliable connection which, as stated, it does not. ... "
Features
10features, control, capabilities, harmony, alexa
+60%
-40%
" ... All functions of my TiVo are not available but with patience, you can customize what you want. ... "
" ... I'm looking for to seeing how far I can expand the capabilities. ... "
" ... Good hub cool feature . ... "
" ... Love it, but lots of fiddling with settings. ... "
" ... Cool thing is, I've barely tapped into it's capabilities. ... "
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