Last Updated: February 4, 2020 (Refresh Now)
HP OfficeJet Pro 9025 All in One Wireless Printer with Smart Home Office Productivity Instant Ink Amazon Dash Replenishment Ready 1MR66A
Last Updated: February 4, 2020 (Refresh Now)
7.5
SCORE
/10
Total Reviews
685
Old Reviews
0
Unverified
152
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Review Analysis - 533 recent, verified reviews
Detailed Mode
Print Quality
364hp, ink, printing, prints, printers
+73%
-27%
" ... I had a lot of HP printers in the past because they are reliable. ... Once completed the HP software saw the printer. ... Anyway time will tell how well this printer works for my family but so far everything works great. ... "
" ... My first wireless printer, couldn't be happier with all the features and print quality. ... "
" ... Holy smokes this is a lean mean printing machine! ... As soon as it arrived, I was worried that I would need help hauling it upstairs into my office, but to my surprise this printer is not that heavy. ... Upon opening the box, I was impressed with the plastic handles that carried the printer out of the box with ease. ... I also loved that this printer did not have a lot of wrapping or tape surrounding it. ... I’ve always been a huge fan of HP printers and recently my HPCP1215 laser printer gave out after ten loyal years, so I was in the market for a replacement. ... This all-in-one printer is large, but it replaced three different machines (scanner, copy machine, printer) so in the end it became a space saver for me. ... Overall, I love this printer and look forward to using it for years to come. ... I highly recommend this unit to anyone that is in the market for a fast printing/multi use machine. ... "
" ... I can testify that this was the EASIEST printer I have ever set up and used. ... "
" ... I am very happy with this printer. ... "
" ... Print wake up time seconds. ... "
" ... Otherwise the printer works very fast and the copies are excellent. ... Ink was easy to install Two paper trays are handy, but the slide out shelf for the printed pages is not ideal. ... "
" ... I have always had HP Printers and this one has not let me down, it is a workhorse truely. ... "
Scan Quality
92scanning, print, printing, scanner, documents
+72%
-28%
" ... The HP OfficeJet Pro 9015 is an excellent do it all printer, fax ,scanner and copier. ... Then I tested mobile printing by attaching a document to an email and in less than 3 minutes, the printer successfully printed my documents. ... Scanning and faxing documents were a breeze also. ... Fast printing, faxing, and scanning jobs. ... I am impressed with the compact design, and the overall print,fax, and scan capabilities. ... "
" ... o A true two-sided copy/scan capability. ... Simply load your documents ONCE in the top tray, select Two sided document and the let the unit handle the rest. ... "
" ... For home or home office this is a great copier, printer and scanner. ... "
" ... I also love the two-sided scan feature. ... All you have to do insert your page on to the scanner and then it scans with one touch of a button. ... "
" ... I purchased this for my home office and it was easy to set up, makes great copies, prints, and scans. ... "
" ... Printing and copying are fine, but scanning/loading into the computer is S-L-O-W! ... "
" ... I've used the printer to print, copy and scan documents ... "
" ... Much faster at printing and scanning than I thought it would be. ... "
Setup
89set, easy, printer, minutes, hp
+90%
-10%
" ... Super easy set up using in two person office. ... "
" ... o Easy WiFi setup and use especially print from phone utilizing the HP app. ... "
" ... Setup was incredibly easy. ... "
" ... Nice to have functions/features: 1) HP install was relatively easy 2) quick print is vital for us ... "
" ... it was a breeze and was done within minutes of plugging the printer in. ... "
" ... Setup was a breeze! ... "
" ... Setting up was very easy and fast no more than 5 minutes and I can now even pronto from my phone as well. ... "
" ... This printer was very easy to set up and get on my home network The WPS process makes it simple and then the software takes over. ... Setting up the printer as my default was easy and removing the previous printer was a breeze. ... The HP software suite is easy to use and I had no issues with setting up the defaults etc. ... "
Ease of Use
77set, setup, easy to use, easy to set, user friendly
+94%
-6%
" ... Setup was incredibly easy. ... "
" ... You also need to configure your wireless settings as well. ... "
" ... The actual setup on the computer was relatively simple. ... "
" ... THE PROCESS WAS QUICK AND SELF EXPLANATORY. ... "
" ... Upon unboxing, I followed the set up guide and it was a breeze. ... "
" ... it is easy to use from setup to working on a daily basis. ... "
" ... They are stupid easy to set up. ... Thats real easy to do. ... "
" ... Don't believe the "easy setup" stories. ... "
Product Reliability
77printer, error, ink, cartridges, officejet
+47%
-53%
" ... In the 6 weeks I've had this printer, it has crashed 4 times. ... "
" ... Noisy, slow and it freezes up at least once a week. ... "
" ... Wretched piece of junk. ... "
" ... About once a week I have to uninstall - reinstall this printer. ... "
" ... like it's broken, but not. ... "
" ... I had an older model before and it never jammed up like this. ... "
" ... Second has a constant error that sates tray one is out of paper when it has plenty of paper. ... "
" ... Installed the provided HP ink cartridges that came right in the box and one of the cartridges kept giving me an error message. ... "
Software Platform
63hp, error, app, print, printer
+48%
-52%
" ... This garbage's associated software, HP Smart, is impossible to navigate, offers 0 troubleshooting. ... "
" ... Having the same issue as another recent buyer … printer set up and I'm getting a "Cartridge Problem" error. ... Other error is with AMAZON - bought the printer bundled with replacement ink cartridges … BUT AMAZON BUNDLED THE WRONG CARTRIDGES! ... UPDATE May 24 ... "
" ... Strangely, I have 8 other printers installed (I use this at work also), including several HPs, and they all work fine through the firewall. ... and/or 2) don't actually alert you to this (none of the error messages mentioned a potential firewall problem) and provide a workaround. ... "
" ... I dislike that companies are locking us in to subscription based software and supplies. ... "
" ... But to do that, I have to start up the computer if I'm not already on it, open the app (which takes an incredibly long time to open BTW) and then use the functions there to scan, copy etc. ... "
" ... They will not work without full HP software support which does not exist. ... When the printer runs out of paper or goes into any other error state it freezes up. ... "
" ... The printer has had a series of issues (printhead missing or incorrectly installed, cartridge problem), the software is buggy and had a hard time finding the printer, etc. ... "
" ... The printer has had a series of issues (printhead missing or incorrectly installed, cartridge problem), the software is buggy and had a hard time finding the printer, etc. ... "
Fit
55tray, jam, paper jams, jammed, feeder
+38%
-62%
" ... However, 4x6 paper, it jammed each and every time. ... "
" ... I had trouble with this one I couldn't seem to figure out how to get the paper to feed. ... "
" ... The output tray doesn't really hold that much paper. ... If you're using legal sized paper, it's awkward at first, as the tail end sticks out of the 2nd tray and it feels like it's not going to work or it will get stuck when you close the door - no worries! ... "
" ... The machine itself suffered from ink cartridges which kept popping out of place, as well as flimsier-than-usual paper holders, requiring jamming into place, as well as contemplations such as "HP doesn't deliberately sell junk to the public ... "
" ... I keep getting paper jams OFTEN. ... Most of the time when it says it is jammed the paper is fine and not what I would consider and actual jam. ... "
" ... It shows a paper jam error and there is no paper anywhere. ... It wasn't hard to set up it just takes more time messing with paper jams than I want to spend. ... "
" ... The print head was loose or not properly installed in the machine when it was assembled. ... "
" ... I needed to print an envelope and it jammed. ... I got it out tried a second envelope ad it jammed. ... Then I tried a sheet of paper and it jammed and you could not get the whole sheet out without it tearing in the machine. ... "
Device Compatibility
50mac, hp, wifi, computers, setup
+70%
-30%
" ... Once setup, I tried printing from my iPhone and computer with no issues. ... "
" ... I use a Linux desktop and the setup information and application is only designed for Windows. ... "
" ... The set up was easy and we opted to set it up wireless and not through a PC but through the HP App on our devices and it was so simple and done in 5 minutes. ... "
" ... Its connection with HP Smart makes my life easier. ... "
" ... We can print from anywhere in our building, from a computer, from a tablet, even from a phone. ... Works seamlessly with Android. ... "
" ... Set up is extremely simple, especially with Mac computers. ... Click the "Add" button and your Mac will search for the 9015. ... "
" ... I can print from my phone or laptop via wifi . ... "
" ... Usually print from cell phone using AirPrint which works flawlessly. ... "
Network
42printer, network, wi fi, self healing wifi, password
+79%
-21%
" ... A huge benefit to this printer is the self healing WiFi, it makes it so much easier to print from all of the devices located within my business. ... "
" ... It connects effortlessly to WiFi and can connect to mobile devices using WiFi direct. ... "
" ... Prints reliably via WiFi and is very fast for everyday use. ... "
" ... This printer has features to keep it actively connect to your WIFI and software on your computer to make printing and scanning easy. ... Enough tapping on the screen got it to proceed to the next step to set up WIFI. ... "
" ... The OfficeJet Pro 9015 has so many connectivity options, self-healing WiFi, WiFi direct, and Ethernet network for direct connections. ... "
" ... On wifi it worked perfectly. ... The wifi works great and has yet to disconnect and have an issue, but my other printer didn't have that issue for a long time either. ... "
" ... Set up was a doddle and before I knew it I'd scanned in the test page, added it to my wifi network, subscribed to the free trial period and $2.99 automatic ink cartridge replacement plan, tested iPhone AirPrint, Google Cloud Pint, scanned to the Mac, printed from the Mac, set up an administrator password, checked all the settings and options on the printer webpage and sat back extremely happy. ... "
" ... The smart print feature works great with all of device that’s on your Wi-Fi system. ... "
Paper Feed
32paper, trays, drawer, two trays, printing
+50%
-50%
" ... “Jiggle the drawer a little bit. ... "
" ... It keeps saying the paper tray is open even though it is closed. ... "
" ... Then the paper tray failed!!! ... "
" ... Only holds letter paper or photo paper but not both at the same time which is cumbersome. ... "
" ... The top feeder tray wasn't able to feed several documents attempted and ended up wrinkling them all. ... "
" ... It has a second paper tray that is no use ... "
" ... Second has a constant error that sates tray one is out of paper when it has plenty of paper. ... "
" ... The paper tray is different. ... It is not a drawer. ... "
Display Clarity
27touch screen, display, touchscreen, small, navigate
+63%
-37%
" ... Everything is explained step by step on the screen. ... "
" ... Probably one of the easiest printers I've ever set up, touch screen is a little small to my taste, but fully functional for all features. ... "
" ... o Easy to use touchscreen panel on the face of the unit. ... "
" ... The digital touch screen panel is very easy to use. ... "
" ... The warm, clean look with a very nice bright screen that is easy to maneuver is a plus especially for beginners. ... "
" ... I like the tilting touch screen monitor right in front ... "
" ... The icons on the screen are in color which is visually appealing and makes it easy to navigate and use each function. ... The functionality is superb- just touch the screen to easily pick which function you want to use and it will display. ... "
" ... The HP OfficeJet 9025 comes with a small touchscreen display which allows to navigate all of the functions with ease. ... "
Apps
22software, hp smart app, apps, hp, scan
+73%
-27%
" ... Then use the HP Smart App to run scanner etc. ... "
" ... I also love the new HP Smart App. ... With this app, you can enhance your printing experience with the touch of a button. ... "
" ... The software comes with a "Smart" task feature that I still have no idea what it does. ... "
" ... One of the best aspects of this printer is that it works with the HP smart app which I put on my phones and tablets along with laptops to be able to print remotely and keep up on the latest ink levels in case one is running low. ... I am also glad I can use the HP app to integrate with other apps for keeping my receipts together or printing important appointment or meeting details. ... "
" ... Another feature that I am in love with the scanning app. ... "
" ... Click the "Add" button and your Mac will search for the 9015. ... "
" ... The HP Smart app on your phone and computer gives you access to all of the printers functionality remotely. ... Most of this was from my Android phone without having to install any app or print service. ... "
" ... Whether it is to connect to Google Drive, scan to a thumb, or drive scan to email all of this options are very helpful. ... "
Touch Sensitivity
22screen, touch screen, small, touchscreen, user friendly
+55%
-45%
" ... The functionality is superb- just touch the screen to easily pick which function you want to use and it will display. ... "
" ... The touch screen is easy to read and use. ... "
" ... The display touch screen is very easy to navigate and it also shows mini-videos on "how-to" which helps if you need help either troubleshooting or setting up. ... "
" ... Touch screen has alpha characters set up like old flip phone. ... "
" ... The copier and scanner work amazing and I love the touch screen feature. ... "
" ... I like the tilting touch screen monitor right in front ... "
" ... The touchscreen is small but is very responsive to touch, and the videos that show you what to do is a genius idea. ... "
" ... The digital touch screen panel is very easy to use. ... "
Returns
21replacement, returned, back, amazon, send
+5%
-95%
" ... First one had a broken part and was returned. ... "
" ... Had to return it. ... "
" ... I had to return this. ... "
" ... Send it back the next day after receiving. ... "
" ... I want to return this item. ... "
" ... I'm ready to put this back in the box and return it. ... "
" ... Need to figure out how to return it ... "
" ... I'm too far out of the return window, but I'm kinda hoping for an early death with this one so I can justify getting a new printer. ... "
Price
17worth, waste, cost, reasonable, surprisingly
+82%
-18%
" ... Bought it from Amazon, Great price ! ... "
" ... Thankfully it wasn't too expensive. ... "
" ... Can't beat the price, either. ... "
" ... Very reasonable cost too! ... "
" ... But the flip side is the cost savings. ... "
" ... This product will pay for itself in time saving and is well worth the extra money ... "
" ... Definitely worth the purchase. ... "
" ... This copier is worth every penny. ... "
Color
17images, crisp, colors, sharp, printed
+94%
-6%
" ... Images and fonts are crisp and clean. ... "
" ... The color screen is bright easily readable even for Dad's old eyes. ... "
" ... Images printed were remarkably vivid and true to color. ... "
" ... It printed on the vinyl with ease and the color was bold and bright. ... "
" ... In fact, the colors are brilliant. ... The colors are far better than what I expected or would have hoped for . ... "
" ... The colors are sharp and crisp. ... "
" ... I have used both black and white and color and was happy with the results. ... "
" ... For crafting, I need a higher quality image, accurate CMYK/color matching, and a high dpi for crisp output. ... The color match was spot on. ... The images were crisp and clear, giving me a photo that was frame-worthy. ... "
Usage
14home, use, small, family, personal
+93%
-7%
" ... It’s perfect for a teacher, small home Bussiness or just for home office. ... "
" ... Home office and personal use ... "
" ... I live in a Linux house. ... "
" ... Good for home office. ... "
" ... Very helpful to not disrupt family time for me. ... "
" ... It is a behemoth worthy of business use that is just as great for home office use. ... "
" ... Great to have for the home/small office. ... "
" ... Great for home office and personal use. ... "
Sound
14loud, also, sounds, slower, printer
+21%
-79%
" ... And it is LOUD ... "
" ... It is very noisy though compared to my previous HP model 8510. ... "
" ... It even sounds "tinny" compared to the 8710 and is slower. ... "
" ... It has a slower response to wake up, and it's noisy. ... "
Marketplace
13replacement, thank, return, received, pictures
+46%
-54%
" ... Thank you Amazon for taking care of the issues I had! ... "
" ... I have a picture of this failure but I don't know how to get it to this review. ... "
" ... the replacement arrived in june. ... "
" ... It is not ready for prime time! ... "
" ... Fake error, doesn't work. ... "
" ... past 30 days so can't get Amazon replacement. ... "
" ... When I tried to order another one of the same generation I've been using, I found it out of stock on Amazon so decided to try the newer 9015. ... "
Size
12small business, small, compact, relatively, footprint
+100%
" ... It is durable and is sized to fit anywhere. ... "
" ... Its smaller in size, which is nice. ... "
" ... I also love how small this one is, I guess compact would be a better word. ... "
" ... I use it in the office of my small business. ... "
" ... Overall I highly recommend this all in one for home or small business use. ... "
" ... This one is more compact, so it takes up less space, and is faster. ... "
" ... I like the size ... "
" ... Great for small business ... "
Delivery
11arrived, delivery, expected, days, condition
+64%
-36%
" ... The product arrived as expected and very good condition. ... "
" ... Very well packed . ... "
" ... But just received the product and it took me less than 15 minutes to set up. ... "
" ... They should arrive within "5 business days". ... "
" ... Packing was minimal so it was simple to get out of the box. ... "
" ... I am upset about the quality of delivery. ... The box was delivered without notifying us. ... "
" ... Arrived on time in new condition as expected. ... "
Photo Printing
10images, crisp, printed, lines, image
+80%
-20%
" ... o Clear and clean edges to fonts/lettering as well as sharp picture reproduction. ... "
" ... Images printed were remarkably vivid and true to color. ... "
" ... For crafting, I need a higher quality image, accurate CMYK/color matching, and a high dpi for crisp output. ... "
" ... Images and fonts are crisp and clean. ... "
" ... The photos are beautiful ... "
Build Quality
10plastic, substantial, made, flimsy, cheaply made
+80%
-20%
" ... Extremely high quality, reliable, solidly built. ... "
" ... super nice design Definitely a WORKHORSE and you can tell it isn't cheaply made either. ... "
" ... I usually am very careful to put the whiteout on smooth and as thin as possible while still covering the unwanted words. ... "
" ... It is sturdy and looks well made. ... "
" ... It is durable and is sized to fit anywhere. ... "
" ... Cheap enough to run them till they drop! ... "
" ... Even though the 9025 was packed inside its own box, that box was itself getting slammed all over the place during transport (whose genius idea was that?). ... "
" ... I would have preferred one that was more substantial with some metal parts. ... For its price point, a more substantial build quality would have helped. ... "
Drivers
9driver, download, printer, install, installation
+78%
-22%
" ... If using with a mac with High Sierra, you must download "HP Drivers 3.0" (might be 3.1 by now) in order to get it to be properly recognized. ... "
" ... All I had to do was connect and download the drivers automatically and we were both up and running. ... "
" ... The part that took the longest was setting up the drivers. ... You got to the 123 website and find your printer and install your drivers. ... "
" ... I would urge any purchaser to install the full set of drivers from the website whether using Ethernet, USB or WI-Fi connection. ... "
" ... As for the driver installation, do yourself a favor and DONT download the 1st or 2ns "driver". ... What you need to do is go to the HP Support page for the printer and scroll to the last section and expand Basic Drivers. ... There is the actually driver installation. ... "
" ... I tried a few different distributions to find the easiest manual installation of the drivers. ... "
" ... Driver install was straightforward. ... "
Features
9packed, well, solid, feature, work
+100%
" ... Several features that are "cloud based" I have not tried or experienced yet. ... "
" ... This had all the features the 8620 series did plus more. ... "
" ... Love how this unit does not take a lot of space but is packed of features. ... "
" ... Another neat feature is ePrint. ... "
" ... 🖨 I was surprised by some wonderful features you start to realize once the box is open' to name few: The device is packed on its side so taking it out of the box is very easy especially with the tabs of the plastic bag the contains it. ... "
" ... Its feature packed well-built and extremely fun to use. ... "
" ... Some awesome features I really like are: ... "
" ... All the all in one features work well. ... "
Ports
8printer, ethernet, wifi, via, network
+50%
-50%
" ... It also has "Scan to USB" if you plug a USB stick into the printer, but it doesn't make that available as a network folder (like my old Epson all-in-one did). ... "
" ... The ports have been configured as IP ports with the correct IP designated for the printer. ... "
" ... I finally had to hardwire it via USB to get it to work. ... "
Design
5looks, look, well, sleek, size
+100%
" ... super nice design Definitely a WORKHORSE and you can tell it isn't cheaply made either. ... "
" ... Nice new look. ... "
" ... I find that the size allows it to be more efficient and appealing. ... "
" ... Looks nice next to my computer. ... "
" ... It is sturdy and looks well made. ... "
Comfort
5would, usually, head, get, easier
+20%
-80%
" ... It's painful. ... "
" ... It has been used 5 times and says replace head no one will ... "
" ... Biggest rip off ever. ... "
" ... It was time consuming and painful. ... "
Cable
4fact, cord, wifi, usb, needed
+100%
" ... Love the fact the cord is just that a cord . ... "
" ... I love the fact that it connects through WiFi, no cords needed! ... "
" ... And I like that I can move it around the house if I need to without worrying about wires. ... I just wish I can use the printer without the color cartridges and if it came with an USB cord since it did not. ... "
" ... I DID THE WIRELESS SET UP TO AVOID AND CABLES. ... "
Product As Described
4picture, get, black, lines
+50%
-50%
" ... it still has black lines through the pictures. ... "
" ... I have a picture of this failure but I don't know how to get it to this review. ... "
User Manual
3set, setup
+100%
" ... So easy to use and the manual is extremely helpful with any questions we may have. ... "
" ... You can get a manual downloaded from the website ... "
" ... I was able to set it up with ease because of the detailed manual that I received. ... "
Drying
3print head, dry, dries, prints, drying
+67%
-33%
" ... The files all printed quickly and flawlessly and were instantly dry with no jams along the way and no smudges afterward. ... There were several spots with white out (which can cause hang-ups in other printers even if the white-out is perfectly dry). ... "
" ... It prints very fast and the ink is clean and dries quickly. ... "
Call quality
3tech, talk, hours, call
+33%
-67%
" ... I asked to talk to an individual, but was told that I must call back later. ... "
" ... After, I kid you not, four tech support phone calls totaling six plus hours, it still doesn't work. ... "
Battery Life
3charge, 99, charged
+67%
-33%
" ... We’ll see how long this one lasts. ... "
" ... It was also very responsive after being in stand-by for several hours. ... "
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Specifications
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