Last Updated: November 25, 2018 (Refresh Now)

HP M9L66A Office Jet Pro 8710 All in One Printer Copy Fax Print Scan

Last Updated: November 25, 2018 (Refresh Now)
7.6
SCORE
/10
Total Reviews
891
Old Reviews
229
Unverified
146
Spam Test
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2.65 meters
SIZE

Review Analysis - 516 recent, verified reviews

Detailed Mode
Print Quality
 148
print, printing, prints, printers, copies
+82%
-18%
comment
" ...  BWT, I do have an HP laser black-and-white laser printer.  ...  "
comment
" ...  This printer works beautifully and the scanner is outstanding.  ...  "
comment
" ...  Print quality for documents is fine.  ...  "
comment
" ...  So far the printer has been great! ... Color and print quality looks great.  ...  "
comment
" ...  HP always does the job in the world of printers.  ...  "
comment
" ...  I previously had the 8610, which was a good printer/scanner/copier.  ...  "
comment
" ...  Printer works great .  ...  "
comment
" ...  Love this printer.  ...  "
Cartriges
 109
cartridges, hp, cartridge, instant ink, printers
+50%
-50%
comment
" ...  Printer out of ink after only printing about 20 pages!  ...  "
comment
" ...  The ink is very expensive. ... And, it will not even scan when the ink has run out.  ...  "
comment
" ...  HP IS HORRIBLE,  ...  "
comment
" ...  black cartridge was defective .  ...  "
comment
" ...  But today, I am going to have to trash this machine because it refuses to recognize a new black ink cartridge (HP). ... I thought the cartridge itself might be defective so I bought another one, to no avail.  ...  "
comment
" ...  Yellow ink spilled out as well.  ...  "
comment
" ...  And one other thing, HP instant ink is a rip off, the ink is cheaper if you buy it on your own.  ...  "
comment
" ...  Barely a month into owning this and the black ink is already out. ... We only use the printer for printing checks so it does not get an amount of use to justify the ink running out so quickly. ... Ink isn't cheap and having to buy it monthly is an expensively annoying inconvenience.  ...  "
Product Reliability
 64
years, hp, stopped working, printers, print
+44%
-56%
comment
" ...  I went to the store and bought another one still same error.  ...  "
comment
" ...  took two weeks to get HP to replace it .  ...  "
comment
" ...  It's always been quirky, failing to print for no discernible reason on many occasions.  ...  "
comment
" ...  then it just stopped working so I bought this thing .  ...  "
comment
" ...  After reading other reviews, this seems to be a very common problem.  ...  "
comment
" ...  But it is dead, will not power on, absolutely no clue what happened.  ...  "
comment
" ...  I bought my printer in March.  ...  "
comment
" ...  You have to expend to much money to keep it working.  ...  "
Setup
 56
easy, set, easy to setup, wireless, easy to set
+80%
-20%
comment
" ...  Setup was very easy. ... The hardest part was remembering my wireless password.  ...  "
comment
" ...  Product is lightweight and setup on pc based computer was straightforward and fairly quick.  ...  "
comment
" ...  Easy to set up.  ...  "
comment
" ...  She was able to set it up and configure it without my assistance.  ...  "
comment
" ...  Ink cartridges were easy to install.  ...  "
comment
" ...  I purchased this, and after having it installed by the IT guys, it's worked perfectly, without a hitch.  ...  "
comment
" ...  Now, I am pretty tech savvy and I knew immediately that they were trying to hustle me.  ...  "
comment
" ...  Excellent printer easy to setup.  ...  "
Device Compatibility
 51
print, wireless, hp, printing, wirelessly
+67%
-33%
comment
" ...  Finally -- a wireless printer that just works!  ...  "
comment
" ...  Printer was generally easy to set-up for anyone with basic computer skills.  ...  "
comment
" ...  I use it for duplex printing, duplex scanning and sharing across computers and iPads  ...  "
comment
" ...  What I really like is the ability to print from my smart-phone or tablet from any where in the world directly to the printer using an HP email account.  ...  "
comment
" ...  Most wireless computer setups are not as simple and easy as this one.  ...  "
comment
" ...  It is very easy to set up and sync'd with my iMac seamlessly.  ...  "
comment
" ...  Easy to set printing from your tablet.  ...  "
comment
" ...  I have printed from my computer, my laptop, my iPad, and my iPhone and wirelessly ... I literally plugged it into the wall and hooked it into the phone line (Just in case I want to fax) and I believe that was it.  ...  "
Ease of Use
 50
easy to set, easy to use, set, wireless, user friendly
+96%
-4%
comment
" ...  Setup was very easy.  ...  "
comment
" ...  I am an experienced, tech-savvy buyer and user.  ...  "
comment
" ...  Easy to set up.  ...  "
comment
" ...  Always been dependable and easy to use.  ...  "
comment
" ...  Most wireless computer setups are not as simple and easy as this one.  ...  "
comment
" ...  East to user up and use.  ...  "
comment
" ...  Easy to set printing from your tablet.  ...  "
comment
" ...  Easy to set up and use for basic functions.  ...  "
Scan Quality
 34
scan, scanner, printing, scans, fax
+82%
-18%
comment
" ...  Needed a scanner/printer that could scan a real estate contract (+40 pages) and this does the trick!  ...  "
comment
" ...  Product works as intended in office setting for invoicing and scanning.  ...  "
comment
" ...  I have my own business and I need n all in one Printer I can count on for scanning, printing, faxes.  ...  "
comment
" ...  I use it for duplex printing, duplex scanning and sharing across computers and iPads  ...  "
comment
" ...  I previously had the 8610, which was a good printer/scanner/copier.  ...  "
comment
" ...  I've done a lot of printing, scanning, copying, faxing and this printer has been a champ!  ...  "
comment
" ...  I have performed Faxing, scanning, copying, and printing tasks.  ...  "
comment
" ...  If printing one page documents is your thing .  ...  "
Price
 29
money, printer, great printer, great value, cost
+90%
-10%
comment
" ...  really good for the cost  ...  "
comment
" ...  Great printer at a great price.  ...  "
comment
" ...  Very happy with the printer, especially given the price.  ...  "
comment
" ...  Great printer, at a fair price.  ...  "
comment
" ...  A fine machine at a good price.  ...  "
comment
" ...  Good printer for the price  ...  "
comment
" ...  Was surprised it works just as fast as the one it replaced at a 1/3 of the price.  ...  "
comment
" ...  It works great for this and the price can't be beat!  ...  "
Speed
 27
printing, print, pages, prints, page
+78%
-22%
comment
" ...  Print speed is fast, reported price per page is good.  ...  "
comment
" ...  Printer speed is quick enough.  ...  "
comment
" ...  If printing one page documents is your thing .  ...  "
comment
" ...  This printer does everything I need it to do.  ...  "
comment
" ...  Not the smallest printer but prints fast and so far works great.  ...  "
comment
" ...  Super all in 1 printer.  ...  "
comment
" ...  Then it was ready to print.  ...  "
comment
" ...  It cost per page is 50% lower then lasers.  ...  "
Network
 26
printer, network, printing, stay connected, print
+85%
-15%
comment
" ...  The hardest part was remembering my wireless password. ... A second computer on my home network discovered the printer with no setup at all.  ...  "
comment
" ...  Finally -- a wireless printer that just works!  ...  "
comment
" ...  I use it for duplex printing, duplex scanning and sharing across computers and iPads  ...  "
comment
" ...  What I was looking for was a printer that would print on both sides of the paper, wireless and network wired connection, one that could take the punishment of a lot of printing, and a some what manageable ink replacement price.  ...  "
comment
" ...  We have a 6400 square foot 1927 house, and we can print from anywhere in the house.  ...  "
comment
" ...  A great home office desktop wireless printer.  ...  "
comment
" ...  Wireless is pretty easy to setup.  ...  "
comment
" ...  Easy to set up and use for Mac or PC on pretty much any network.  ...  "
Wifi
 25
printer, network, printing, wifi, print
+76%
-24%
comment
" ...  A second computer on my home network discovered the printer with no setup at all.  ...  "
comment
" ...  Once set up the wifi printing is wonderful.  ...  "
comment
" ...  What I was looking for was a printer that would print on both sides of the paper, wireless and network wired connection, one that could take the punishment of a lot of printing, and a some what manageable ink replacement price.  ...  "
comment
" ...  A great home office desktop wireless printer.  ...  "
comment
" ...  Easy to set up and use for Mac or PC on pretty much any network.  ...  "
comment
" ...  HP's new printer setup (123.hp.com/setup) works well for the first setup but adding the printer to other computers seems to be problematic.  ...  "
comment
" ...  As with other HP wireless printers, can be a &^($ to set up and keep online.  ...  "
comment
" ...  Printer easily recognized my wireless router without me having to enter anything.  ...  "
Marketplace
 24
seller, model, hp, fault, expected
+67%
-33%
comment
" ...  Item is better than expected.  ...  "
comment
" ...  Good as usual.  ...  "
comment
" ...  Works as expected  ...  "
comment
" ...  Replacement for earlier model  ...  "
comment
" ...  It is as advertised.  ...  "
comment
" ...  great as expected  ...  "
comment
" ...  very good product I recommend this seller  ...  "
comment
" ...  Not the sellers fault.  ...  "
Paper Tray
 23
print, tray, printer, printing, jams
+43%
-57%
comment
" ...  I really don't like that you have to remove the paper tray to switch out the paper for different sizes.  ...  "
comment
" ...  The original problem with the new 8710 printer involved copying and scanning in which the resulting copy or scan was not square with the paper when printed.  ...  "
comment
" ...  Apparently they can be bothered to be concerned with paper handling issues.  ...  "
comment
" ...  Cons - only one paper tray, you have to remember to pull out the extension for the output tray, scanner lid only stays up in the full 90 degree position, setup.  ...  "
comment
" ...  Jams on most jobs, even single pages.  ...  "
comment
" ...  Also, the software on Windows, about once a monthly, will erroneously indicate that the print has a paper jam.  ...  "
comment
" ...  The printer stops/jams with an error indicating there is a paper mismatch. ... You can even take out all other 8-1/2 x 11 pages from the feeder such that only the one page of paper containing 1 or 2 blank checks exists .  ...  "
comment
" ...  This printer kept jamming.  ...  "
Capacity
 16
office, hp, house, business, works great
+88%
-13%
comment
" ...  After trying several printers I found this one to be just right for a home office.  ...  "
comment
" ...  great printer for home or office  ...  "
comment
" ...  It is great for home office and personal use.  ...  "
comment
" ...  We have a 6400 square foot 1927 house, and we can print from anywhere in the house.  ...  "
comment
" ...  I have a $400.00 HP Pinter at home, and i like this one better at our summer house.  ...  "
comment
" ...  Excellent office supply  ...  "
comment
" ...  Perfect for small home offices.  ...  "
comment
" ...  I have one both at home and at the office.  ...  "
Delivery
 16
time, shipping, delivery, delivered on time, setup
+81%
-19%
comment
" ...  Arrived on time and works well.  ...  "
comment
" ...  Arrived and performs as expected  ...  "
comment
" ...  Received in good time.  ...  "
comment
" ...  Arrived on time and intact.  ...  "
comment
" ...  Delivered on time and breeze to setup and use.  ...  "
comment
" ...  Great price, great shipping!  ...  "
comment
" ...  Arrived in great shape, arrived promptly, easy to set up, and works great.  ...  "
comment
" ...  Excellent product, priced competitively, and delivered on time.  ...  "
Overall performance
 15
job, fast, slow, speed, quiet
+87%
-13%
comment
" ...  WORKS GREAT SO FAR.  ...  "
comment
" ...  Good value, quiet and efficient.  ...  "
comment
" ...  Gets the job done.  ...  "
comment
" ...  bigger than I expected, but does do the job well  ...  "
comment
" ...  Works fast and effortlessly.  ...  "
comment
" ...  It has performed flawlessly!  ...  "
comment
" ...  Does great job for our business from home.  ...  "
comment
" ...  These guys are FAST.  ...  "
Software Platform
 14
printer, error, windows, error message, windows 10
+36%
-64%
comment
" ...  I went to the store and bought another one still same error.  ...  "
comment
" ...  therefore print error.  ...  "
comment
" ...  However, I have to delete and reinstall the driver to work properly on the Windows computers.  ...  "
comment
" ...  It does not work with Windows 10 easily.  ...  "
comment
" ...  All updates FAILED to fix this.  ...  "
comment
" ...  Loading the software became a nightmare. ... I cleared the jamb, but could not clear the error message either on the printer control panel or through software. ... I restarted the printer and no more error message.  ...  "
comment
" ...  It doesn't always work with my word processing software.  ...  "
comment
" ...  I've uninstalled/ reinstalled, downloaded updates, all to no avail.  ...  "
ISP
 11
set, network, yes, quickbooks, print
+64%
-36%
comment
" ...  I had zero issues in setting this up.  ...  "
comment
" ...  Yes yes yes!  ...  "
comment
" ...  Works as it should  ...  "
comment
" ...  I was able to set it up with no help.  ...  "
comment
" ...  Just want I needed  ...  "
comment
" ...  Just what I needed  ...  "
Size
 11
printers, larger, small business, bulky, use
+91%
-9%
comment
" ...  Unlike smaller HP printers it prints items narrower than 8-1/2" at the center of the carriage travel for printing right up to the edge of the paper.  ...  "
comment
" ...  great printer for home or office  ...  "
comment
" ...  Huge size, but works well.  ...  "
comment
" ...  I use this printer specifically for events that provide travel and it was super easy to set up and to use.  ...  "
comment
" ...  It is a little larger than the other HP printers I own, but the quality is unsurpassed and I am personally looking to purchase a similar printer in the future.  ...  "
comment
" ...  Larger than I thought but it is so nice!!  ...  "
comment
" ...  Good reliable printer for small business use.  ...  "
comment
" ...  I replaced two small printers with this one.  ...  "
Two-Sided Printing
 10
double, scan, scanning, printing, double sided printing
+80%
-20%
comment
" ...  Love that it has automatic double sided printing.  ...  "
comment
" ...  I use it for duplex printing, duplex scanning and sharing across computers and iPads  ...  "
comment
" ...  Double-sided printing is a bonus!  ...  "
comment
" ...  I have printed double sided and I have printed fast text.  ...  "
comment
" ...  Much smaller, lighter, and does not require extra components for two-sided printing.  ...  "
comment
" ...  I LOVE that it has automatic double-sided scanning (it refeeds the document on its own) so I can scan double sided papers effortlessly.  ...  "
comment
" ...  We love that it can scan, copy, fax, AND print in color or black and white AND double-sided, without putting the paper back through!  ...  "
Color
 10
print, documents, prints, lines, copies
+70%
-30%
comment
" ...  Color and print quality looks great.  ...  "
comment
" ...  I bit too big for my desk, but love he colors.  ...  "
comment
" ...  Good color reproduction.  ...  "
comment
" ...  I finally fixed it myself next it would not copy or scan color pictures with the correct color and they are sending me a new printer for that.  ...  "
Returns
 10
back, send, printer, model, window
+10%
-90%
comment
" ...  I've only received one replacement set.  ...  "
comment
" ...  I have to send mine back because it is defective.  ...  "
comment
" ...  In addition to not being able to return this product to Amazon after only a little more than a month of having it (I'll never by electronics through Amazon again) I also can't get tech support from Amazon, as the tool to request for assistance isn't working .  ...  "
comment
" ...  Working on returning it now.  ...  "
comment
" ...  I would send back if I still could.  ...  "
comment
" ...  If I could return it all these months later, I certainly would.  ...  "
comment
" ...  It will stop working for you the day after the 30 day window for returns.  ...  "
comment
" ...  WANT TO RETURN THIS GARVAGE OF A PRINTER!!  ...  "
Features
 10
understand, printer, print, options, printing
+90%
-10%
comment
" ...  Has all of the features I require.  ...  "
comment
" ...  This printer replaces my HP8600 and has fewer features.  ...  "
comment
" ...  Many printing options.  ...  "
comment
" ...  I has all the features that I need.  ...  "
comment
" ...  This printer has lots of features and an easy to understand menu.  ...  "
comment
" ...  It was purchased to print from IPads so the other features are a bonus.  ...  "

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Specifications

Body
Size:  2.65 meters
2.65 meters
SIZE