Last Updated: February 25, 2020 (Refresh Now)

Govee WiFi Water Sensor Smart APP Leak Alert Wireless Water Alarm and Alarm with Email Notification App Alerts Remote Monitor Leak for Home Security Basement Don t Support 5G WiFi 3 Packs

Last Updated: February 25, 2020 (Refresh Now)
7.1
SCORE
/10
Total Reviews
356
Old Reviews
0
Unverified
18
Spam Test
PASS
Yes
WIFI

Review Analysis - 338 recent, verified reviews

Detailed Mode
Setup
 87
instructions, easy, set, password, wifi
+72%
-28%
comment
" ...  This was an easy setup (especially if you have set up other smart devices in your house).  ...  "
comment
" ...  I was then able to use my Android phone to comeplete the setup. ... The product itself functioned as advertised once installed.  ...  "
comment
" ...  Setup was easy and straight forward.  ...  "
comment
" ...  Configuration was easy and when I tested in the sink, the alert sounded quickly for a small amount of water.  ...  "
comment
" ...  It would have been a lot easier with properly written instructions combined with a good troubleshooting section.  ...  "
comment
" ...  Setup was straightforward and took only a few minutes.  ...  "
comment
" ...  And the recommended workaround is to change to a simple wifi password!  ...  "
comment
" ...  After installation and set up, everything else was a breeze.  ...  "
Wifi
 74
connect, gateway, wi fi, password, network
+28%
-72%
comment
" ...  The internet gateway set up could not connect to Wifi. ... Attempted to connect to 4 different Wifi signals provided by different routers or hotspots.  ...  "
comment
" ...  Poor product doesn’t hook to WiFi .  ...  "
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" ...  Would not connect with App even though Wi-Fi would  ...  "
comment
" ...  Wouldn’t pair with my WiFi.  ...  "
comment
" ...  I was frustrated because I couldn't get it connected to my wifi.  ...  "
comment
" ...  I tried to connect it to home WiFi for at least 30 min.  ...  "
comment
" ...  Verizon Wi-Fi 5g  ...  "
comment
" ...  My concerns were realized when trying to connect it to wifi.  ...  "
Device Compatibility
 72
wifi, connected, hub, app, gateway
+53%
-47%
comment
" ...  This was pretty simple to setup, download the app and connect the gateway module.  ...  "
comment
" ...  - Share the same Govee Home app with other Govee home devices.  ...  "
comment
" ...  Tested alert to phone, it worked great but you cant delete alarm from history.  ...  "
comment
" ...  1) Disabled cellular network. ... 2) I connected my Iphone to my 2.4 Ghz network.  ...  "
comment
" ...  I have tested this product while a few miles from home and the alerts all worked.  ...  "
comment
" ...  This was an easy setup (especially if you have set up other smart devices in your house). ... The hub needs to be in a central location between your devices so they can all see the hub.  ...  "
comment
" ...  APP TEST: IPhone app worked great. ... After the wifi setup and pairing, I turned off the wifi on my Iphone to make sure i am only using data plan, tested one of the alarm device and still got alert on my Iphone.  ...  "
comment
" ...  tested unit and got a quick response on my phone  ...  "
Ease of Use
 55
set, easy to set, setup, easy to install, simple
+80%
-20%
comment
" ...  It’s been only a day since I had this but so far the product is User friendly, easy to set up and very handy.  ...  "
comment
" ...  The product is easy to install, and set up.  ...  "
comment
" ...  Easy to use.  ...  "
comment
" ...  Easy to install.  ...  "
comment
" ...  Set up was pretty easy after second attempt .  ...  "
comment
" ...  They are easy to set up and easy to monitor.  ...  "
comment
" ...  Impressed by how easy it was to set it up.  ...  "
comment
" ...  They're easy to install.  ...  "
Software Platform
 54
password, connect, wifi, gateway, email
+50%
-50%
comment
" ...  Work on Gateway communication, range and push app/email notifications and I will try it again.  ...  "
comment
" ...  so cheaply made buggy app.  ...  "
comment
" ...  The instructions are vague, do not match the interface I have in their app, and not user friendly.  ...  "
comment
" ...  there's no technical limit as the PSK is hashed from the password, but the spec suggests "a sequence of between 8 and 63 ASCII-encoded characters", or 64 hexadecimal characters [802.11-2016 J.4.1].  ...  "
comment
" ...  App is non functional.  ...  "
comment
" ...  Easily ignored if you get lots of emails or other app notifications.  ...  "
comment
" ...  after spending an entire afternoon attempting to connect to two different 2.4GHz networks and using both an iPhone and an android phone I realized that the gateway is defective.  ...  "
comment
" ...  I've tried resetting all related devices more times than were necessary.  ...  "
Network
 47
connect, network, 2 4ghz, gateway, ssid
+36%
-64%
comment
" ...  The device will not connect to my network.  ...  "
comment
" ...  This product disconnects from wifi every day and doesn't automatically connect for a few hours.  ...  "
comment
" ...  Was never able to get unit to connect to home WiFi.  ...  "
comment
" ...  Govee needs to get their WIFI more robust.  ...  "
comment
" ...  Product failed to connect to WIFI.  ...  "
comment
" ...  This is not 5Ghz compatible and I know that going in. ... I even disabled 5Ghz and still does not connect.  ...  "
comment
" ...  Attempted to connect to 4 different Wifi signals provided by different routers or hotspots.  ...  "
comment
" ...  Can not connect to home network.  ...  "
Apps
 43
notifications, sensors, notification, govee, email
+58%
-42%
comment
" ...  The app and YouTube videos detail the install.  ...  "
comment
" ...  App is very easy to use  ...  "
comment
" ...  App is easy to use.  ...  "
comment
" ...  The app works fine and you use the app to test everything. ... It was immediately ringing the app on my phone with no delay.  ...  "
comment
" ...  Smart water sensors and easy to set up with is app.  ...  "
comment
" ...  APP TEST: IPhone app worked great.  ...  "
comment
" ...  Want to add more if they ever appear on Amazon or the app's discount store :)  ...  "
comment
" ...  But received an immediate alert on our phone app, really liked that.  ...  "
Other
 35
sensor, 3 sensors, tested, hub, govee
+89%
-11%
comment
" ...  I have 8 sensors hooked up.  ...  "
comment
" ...  Once these sensors are "paired" with the "gateway" and you enter in information on an app downloaded on your smartphone, the system is operational. ... You can also purchase additional sensors and link them to the same "gateway" you already have. ... I am pretty much a technical idiot, so if I was able to pair these sensors, you probably can.  ...  "
comment
" ...  Sensors seem sturdy and well designed  ...  "
comment
" ...  I like that you do not have sync the 3 sensors.  ...  "
comment
" ...  Setup was easy — less than 10 minutes including testing each sensor.  ...  "
comment
" ...  I got this item (with 3 sensors), plus another two 2-packs, so that I have a total of seven. ... After adding/deleting/adding back some of them finally got all of them registered with the hub, but now I am getting two separate sensors reporting as one sensor.  ...  "
comment
" ...  Sensors and system work great. ... I have it connected with the temp/humidy sensor as well.  ...  "
comment
" ...  It also indicates the battery condition of each sensor.  ...  "
Product Reliability
 30
working, months, sensors, failed, error
+67%
-33%
comment
" ...  Test couple of times, work as it supposed to be.  ...  "
comment
" ...  Hope it will last long.  ...  "
comment
" ...  ive had this set a month or two.  ...  "
comment
" ...  After the second or third try it worked.  ...  "
comment
" ...  Now we'll see if the warning comes before the flood!  ...  "
comment
" ...  I wish I had had this six months ago and it might have saved me over $11,000.  ...  "
comment
" ...  I had worked in Automotive for over 30 years.  ...  "
comment
" ...  Replacement came three days later and worked properly.  ...  "
Capacity
 26
basement, floor, wifi, sump, garage
+81%
-19%
comment
" ...  I live on a second floor apartment.  ...  "
comment
" ...  I put one in mechanical room, sump pump room and sprinkler room  ...  "
comment
" ...  I run an Eero Pro configuration and have terrific WiFi throughout the house.  ...  "
comment
" ...  Gives me peace of mind to know if anything is happening in my basement when I'm not home.  ...  "
comment
" ...  Just bought a newly built house with wood flooring in the kitchen.  ...  "
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" ...  And I have awesome reception everywhere in my house 1gbps fios connection.  ...  "
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" ...  Now with the wifi working my phone notifies me within seconds of a leak in our house.  ...  "
comment
" ...  It gives me pretty good coverage in my finished basement.  ...  "
Returns
 25
return, back, returning, amazon, replacement
+16%
-84%
comment
" ...  I wil wait another day for an answer gr fromGrovee, then return it to amazon.  ...  "
comment
" ...  I got it yesterday and when I went to return it today I noticed they took them off Amazon .  ...  "
comment
" ...  After 23 emails back and forth, my window for return had expired.  ...  "
comment
" ...  I really do not have the time or patience beyond the time spent to troubleshoot their product so I have returned the product back to Amazon for a refund.  ...  "
comment
" ...  Now that I am out of the return window the company stopped responding.  ...  "
comment
" ...  I was hoping this would work because it is a really neat concept but I will be returning the product.  ...  "
comment
" ...  So I returned the product.  ...  "
comment
" ...  I returned it.  ...  "
Marketplace
 22
support, product, advertised, works, sent
+45%
-55%
comment
" ...  I wish Amazon had a -5 rating.  ...  "
comment
" ...  Worst product I’ve ever bought on Amazon  ...  "
comment
" ...  This is unacceptable and I don't know how this could have scored an 'Amazon's Choice' banner with that level of insecurity.  ...  "
comment
" ...  Made in china.  ...  "
comment
" ...  also, now the picture doesn’t match the product I received so now I’m really confused?  ...  "
comment
" ...  Tried to use Amazon's tech support but they were no help.  ...  "
comment
" ...  Amazon was great and sent a second when the first didn’t work.  ...  "
comment
" ...  This product is a joke and no one should order it.  ...  "
Price
 21
time and money, money, waste your time, waste, worth
+62%
-38%
comment
" ...  I purchased this on a deal of the day and it was an awesome value for the price.  ...  "
comment
" ...  Good for the price.  ...  "
comment
" ...  Got this product based on the reviews and the price.  ...  "
comment
" ...  Well worth the investment for us.  ...  "
comment
" ...  I figured I might as well spend fifty bucks for a little piece of mind.  ...  "
comment
" ...  Snagged mine at half price the other day, still amazed with the value here.  ...  "
comment
" ...  Already saved me money…  ...  "
comment
" ...  Even a chance at this working is worth the cost of $55 when without it I have already paid over $11,000 and the bill is not even done yet.  ...  "
Notifications
 18
notification, text, email, email alerts, app
+56%
-44%
comment
" ...  I got all notifications and the alarms worked.  ...  "
comment
" ...  Response time on the email notifications is fast.  ...  "
comment
" ...  text & email alerts are great!  ...  "
comment
" ...  Push Notifications are Great!  ...  "
comment
" ...  I also got the notification on my phone instantly.  ...  "
comment
" ...  I tested all of them: the alarm works fine and got email notification as well.  ...  "
comment
" ...  E-mail notification was sent promptly.  ...  "
comment
" ...  Email alerts arrive in a timely manner.  ...  "
Clock
 17
water, notification, alert, tested, leak
+65%
-35%
comment
" ...  They sure make it easier to leave when you know that you have a water alarm on.  ...  "
comment
" ...  Alarm is loud and notification is virtually instant.  ...  "
comment
" ...  Sure enough, under that sink what about 1/2 cup of water causing the alarm to go off.  ...  "
comment
" ...  Waited for APP to give alert, It never did, I may not have let the alarm sound off long enough. ... Tested alert to phone, it worked great but you cant delete alarm from history.  ...  "
comment
" ...  It is easy to set up and has a good alert system.  ...  "
comment
" ...  Audible alarm is good but if you need the notifications to email to be reliable then test your installation 3-4 times as the signal is degraded by distance and structures.  ...  "
comment
" ...  I tested all of them: the alarm works fine and got email notification as well.  ...  "
comment
" ...  I got all notifications and the alarms worked.  ...  "
Water Resistance
 16
tested, damage, bathroom, sink, alert
+94%
-6%
comment
" ...  These help prevent flood claims or water damage claims.  ...  "
comment
" ...  From there I filled a sink with a little water, tested each device starting with #1.  ...  "
comment
" ...  I left couple of them at where is easy have water.  ...  "
comment
" ...  highly recommended for everyone to avoid water damage.  ...  "
comment
" ...  This water alert works very well so far.  ...  "
comment
" ...  I put them in a plate of water and the alarm sounded and the alert appeared on the phone.  ...  "
comment
" ...  We tested it with water and it response instantly.  ...  "
comment
" ...  Item will send a message on your cell phone if it detects water.  ...  "
Water Usage
 14
damage, sink, heater, washer, valve
+86%
-14%
comment
" ...  place it anywhere you fear of water leakage it good to go.  ...  "
comment
" ...  Nice to know I will be alerted to water leakage  ...  "
comment
" ...  Have one by the washer, one by the water heater and one by the water main entrance/valve.  ...  "
comment
" ...  I tested one of these by placing it in an area and adding water.  ...  "
comment
" ...  From there I filled a sink with a little water, tested each device starting with #1.  ...  "
comment
" ...  tested each unit by placing in a minimum amount of water.  ...  "
comment
" ...  I shut the water valve and replaced the water hoses on the washing machine the next day. ... For way less than $100 I have saved thousands in water damage.  ...  "
comment
" ...  The entire hallway and one of the bedrooms was filled with water.  ...  "
ISP
 11
internet, gateway, supports, network, modem
+36%
-64%
comment
" ...  The device will not connect to my network.  ...  "
comment
" ...  Most of bad review for this product is about internet connection.  ...  "
comment
" ...  Our modem supports both 2.4 and 5.0 ghz, but this device was unable to connect using 2.4 which renders it completely worthless.  ...  "
comment
" ...  will not connect to internet.  ...  "
comment
" ...  Even with 2.4GHz, the gateway will not connect.  ...  "
comment
" ...  The internet gateway set up could not connect to Wifi. ... Attempted to connect to 4 different Wifi signals provided by different routers or hotspots.  ...  "
comment
" ...  Can’t get the product to connect to my internet.  ...  "
Ports
 8
wifi, govee, connect, sensors, plug
+63%
-38%
comment
" ...  I did need to put the hub a little closer to the wireless modem to get it to connect to the wifi.  ...  "
comment
" ...  The hub needs to be in a central location between your devices so they can all see the hub.  ...  "
comment
" ...  all you need to do is plug it into the power outlet and then set up the wifi.  ...  "
comment
" ...  It came with the plug-in adapter that communicates with the 3 sensors also included in the package.  ...  "
Battery Life
 8
batteries, sensors, sensor, see, replacing
+63%
-38%
comment
" ...  Better off replacing all the batteries with a trusted brand like Duracell or something. ... We’ll see how long it lasts.  ...  "
comment
" ...  It also indicates the battery condition of each sensor.  ...  "
comment
" ...  We shall see how long the batteries in each detector last.  ...  "
comment
" ...  Easy to connect, the battery come with the alarms and you don’t need to unscrew to put battery in!  ...  "
Product As Described
 7
product, works, described
+86%
-14%
comment
" ...  Worked as advertised.  ...  "
comment
" ...  see the image and video for More’s  ...  "
comment
" ...  So far exactly as advertised!  ...  "
comment
" ...  I have had the product for 2 weeks and it works as described.  ...  "
comment
" ...  It works great as described.  ...  "
Data reception
 5
mobile, hotspot, disabled, connection, 5g
+40%
-60%
comment
" ...  Disable 4G on my phone  ...  "
comment
" ...  Verizon Wi-Fi 5g  ...  "
comment
" ...  (No supports 5G) ... I happen to have a mobile hotspot that operates in a fixed 2.4GHz band for WiFi, still wouldn't connect to that, though I'm still suspecting that connection issue is related to the complex password I have on that device, but it's too troublesome to change that for me to keep troubleshooting.  ...  "
Bluetooth
 5
wifi, bluetooth, turn, process, connect
+60%
-40%
comment
" ...  3) Followed the pairing process.  ...  "
comment
" ...  It took me several hours to finally get the “pairing” done.  ...  "
comment
" ...  (9) Please turn on GPS/location and Bluetooth.  ...  "
Call quality
 5
phone, water, hear, support, someone
+60%
-40%
comment
" ...  I have been able to configure this so that I get a phone call when water is detected, which is necessary for me, because when I am sleeping I will not hear a phone notification, but a phone call will wake me up.  ...  "
comment
" ...  not had a leak but i keep testing it and seems to work well, sends a notice to my cell phone and sounds off the alarm as expected.  ...  "
comment
" ...  Go VA alerts me if it detects any water, and then I’m able to call someone to get over there to check on it.  ...  "
Design
 5
really, looks, design, bad, simple
+60%
-40%
comment
" ...  Look forward to many years of use.  ...  "
comment
" ...  They look high quality and are indiscreet as well.  ...  "
comment
" ...  It looks great and is not cheap looking.  ...  "
For Travel
 4
travel, home, away
+100%
comment
" ...  Excellent if you travel a lot.  ...  "
comment
" ...  If you're far away on vacation and don't have family or a friend who can gain entry to your home, you can panic and get used to the idea that your home is getting ruined by water and, subsequently, mold.  ...  "
comment
" ...  And we travel alot.  ...  "
comment
" ...  Waiting for it to go on sale again and purchase another one for peace of mind when travelling.  ...  "
Build Quality
 4
system, plastic, leak, later, damage
+75%
-25%
comment
" ...  The Govee system is very high quality in build, materials and engineering.  ...  "
comment
" ...  So far, it works and I'm giving 5 stars for now and see if this thing break down later or not.  ...  "
User Manual
 3
instructions
-100%
comment
" ...  The limitation is undisclosed either in the product description or the manual.  ...  "
Pedometer
 3
troubleshooting, time, support
+33%
-67%
comment
" ...  If this Support Engineer's description and troubleshooting steps are right, no one should buy this kit at this time. ... Here are Govee's troubleshooting steps and notes:  ...  "
comment
" ...  I spent significant time taking trouble shooting steps at the direction of the support team.  ...  "
Defective Delivery
 3
sensors
-100%
comment
" ...  Perhaps I have a faulty one .  ...  "
comment
" ...  Defective product that went off in the middle of the night for no reason, scared the heck out of us and then we couldn't turn it off until we unscrewed all of the screws to get the batteries out.  ...  "
comment
" ...  I gave this a 4 out of 5 since 1 of the 3 sensors was defective.  ...  "
Cleaning
 3
cleaning, mess, heater, got, fridge
+100%
comment
" ...  After the mess I placed them under every sink and under my fridge, dishwasher, laundry room and water heater.  ...  "
comment
" ...  I have had no leaks but have received notices when the cleaning crew was present and got water on the floor or when the WiFi went down and monitoring was lost.  ...  "
comment
" ...  I recommend cleaning batteries before using.  ...  "

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Specifications

Connectivity
WiFi:  Yes 
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WIFI