Last Updated: August 28, 2019 (Refresh Now)
GE JVM3160RFSS 30 Over the Range Microwave Oven in Stainless Steel
Last Updated: August 28, 2019 (Refresh Now)
5.0
SCORE
/10
Total Reviews
602
Old Reviews
331
Unverified
98
Spam Test
PASS
Review Analysis - 173 recent, verified reviews
Detailed Mode
Product Reliability
62stopped working, microwave, died, lasted, tripping
+13%
-87%
" ... Microwave only worked for 1 week then stopped working. ... "
" ... This microwave has died twice on us in less than a year. ... First time was about 9 months in, had to wait 2 weeks for the repair people to get the part to get it fixed, worked again beautifully . ... Isn't the purchase date more relevant, seeing as we'd bought it only 9 months before? ... "
" ... Product broker down after 13 months, but something else. ... "
" ... Replaced the fuse, and 1 week later it blew again, probably indicating a bad component . ... This piece of junk is going in the trash. ... "
" ... Worked fine until catastrophic switchboard failure after 18 months of usage. ... "
" ... Previous GE microwave that I owned lasted 15 years but this unit failed after just 2 years. ... "
" ... Stopped working after 2.7 years. ... I expect more than 2.7 years. ... "
" ... Stopped working after 1 year ... "
Cleaning
29ge, oven, stopped working, cook, fan
+45%
-55%
" ... Microwave arrived damaged with a big dent in the back. ... "
" ... After just 16 months the microwave has stopped working . ... It is the microwave . ... "
" ... This microwave has died twice on us in less than a year. ... "
" ... Microwave only worked for 1 week then stopped working. ... "
" ... Testing shows it is the microwave ... "
" ... Microwave stopped working after 15 months eight after warenty ran out. ... "
" ... This microwave failed within two years. ... "
" ... THIS MICROWAVE BROKE AFTER 1.5 years. ... "
Usage
20oven, cook, popcorn, two years, dent
+50%
-50%
" ... I bought this oven and it went out within the first year. ... In that 2.5 years, we went a total of 4 months without a microwave. ... "
" ... This microwave failed within two years. ... "
" ... July of 2018 and a Lilly’s over 18 months and this oven is now garbage. ... "
" ... The microwave after a year failed. ... "
" ... We've had this microwave in our office for a little over a two years now. ... "
" ... Very, very weak in terms of cooking. ... We literally cannot cook a while bag of popcorn - the old counter microwave works fine so it’s not the popcorn. ... "
" ... Very, very weak in terms of cooking. ... We literally cannot cook a while bag of popcorn - the old counter microwave works fine so it’s not the popcorn. ... "
" ... This has only been used for popcorn, reheating and once in awhile for steaming vegetables, other than that it sat idle. ... "
Returns
17window, unit, closed, returning, send
+12%
-88%
" ... Unfortunately, the contractor installing it had a number of delays so my return window has closed. ... "
" ... We are returning product due to this. ... "
" ... I'll probably return it. ... "
" ... to repair the unit with. ... "
" ... Now I cannot return it because I took longer than a month to open it. ... "
" ... We are returning product due to this. ... "
" ... Now I cannot return it because I took longer than a month to open it. ... "
" ... Damaged but non returnable ... "
Build Quality
14glass, plastic, casing, shattered, retainer
-100%
" ... First, the retaining mechanism that holds the bolts attached to the top sheet metal surround cover is very weak so two of them dropped into the interior with very little force. ... One dropped off with just the weight of the top retainer screw. ... The sheet metal itself seems to be a thinner gauge that the GE Profile unit we replaced. ... The new retainer holes are almost at the joint of the cabinet face and close to the outer walls so hard to get a standard drill in place from above. ... "
" ... the glass was broken ... "
" ... This microwave worked okay for two years, then the door handle broke off. ... "
" ... Now the handle has broken! ... It literally came apart at the bottom of the handle. ... Mind you that's just some plastic and metal. ... There are no electronics or moving parts within the handle itself - which should have been designed to last for decades rather than fail a few months after the unit is out of warrantee. ... "
" ... Arrived with the front glass broken ... "
" ... Door handle cracked at the top and the bottom screw broke. ... "
" ... Then the whole thing broke and wouldn’t work. ... "
" ... The product came damaged had been dropped one corner Damaged didn’t notice until installed the unit is very Tinney. ... "
Size
11mount, works great, vent fan, template, retainer
+36%
-64%
" ... Then the whole thing broke and wouldn’t work. ... "
" ... It replaced an older version of the GE Profile which had a vent mechanism that had broken. ... First, the retaining mechanism that holds the bolts attached to the top sheet metal surround cover is very weak so two of them dropped into the interior with very little force. ... One dropped off with just the weight of the top retainer screw. ... "
" ... Was a pain to try to fit them had to do extra to manage it. ... "
" ... Vent fan was very noisy. ... "
" ... Vent fan was very noisy. ... "
Design
11read, numbers, light, looks, look
+55%
-45%
" ... They changed the color of the readout from green t0 white numbers and letters. ... "
" ... It looked led the new change to silver met look. ... "
" ... They definitely need a more sturdy template than cheap paper. ... "
" ... It is so quiet and the sleek look. ... "
Ease of Use
9install and looks, difficult, control, unit, read
+89%
-11%
" ... Easy to set time. ... "
" ... The guided control prompts are useful. ... "
" ... if control board were easier to read I would give a 5 ... "
" ... This unit is very intuitive to use. ... "
" ... This unit is very intuitive to use. ... "
Delivery
9arrived, shipping, dent, shattered, product
+22%
-78%
" ... Bought a replacement and it came in damaged from shipping just like the first one. ... "
" ... Product arrive broken ... "
" ... Product was damaged upon receipt. ... "
" ... Just opened today . ... unfortunately I just open the package ... "
" ... Just opened today . ... unfortunately I just open the package ... "
Defective Delivery
9product was damaged, item, came, shipping, product
-100%
" ... Damaged but non returnable ... "
" ... Bought a replacement and it came in damaged from shipping just like the first one. ... "
" ... Terrible, product was damaged on arrival. ... "
" ... Product arrive broken ... "
" ... Product was damaged upon receipt. ... "
" ... Product was damaged upon receipt. ... "
" ... Just opened today . ... unit was damaged . ... "
" ... Just opened today . ... unit was damaged . ... "
Marketplace
8shipping, first, described, bought, shattered
+25%
-75%
" ... Bought a replacement and it came in damaged from shipping just like the first one. ... "
" ... we should have paid more attention to determine who the seller is. ... "
" ... I mention the complaints below because I have already gone to the effort of writing my first review on Amazon after being a customer for over a decade. ... "
" ... I mention the complaints below because I have already gone to the effort of writing my first review on Amazon after being a customer for over a decade. ... "
For Travel
7circuit, turned, trips, trip, 2
-100%
" ... It trips the circuit breaker and is now worthless. ... "
" ... This month after about 2 1/2 years of service, opening the door caused the circuit breaker to trip. ... "
" ... It began to trip the circuit breaker. ... "
" ... Trips the breaker after 1 or 2 seconds. ... "
" ... Trips the breaker after 1 or 2 seconds. ... "
" ... The switchboard failure immediately trips my home's circuit breaker whenever unit is turned on. ... "
" ... The switchboard failure immediately trips my home's circuit breaker whenever unit is turned on. ... "
Installation
7repair person, noticeable, ge, fix, us
+14%
-86%
" ... A few installation issues to note. ... "
" ... 2 sharp dents on the front and 1 big dent on the bottom of the right side, which all three are noticeable after installation. ... "
" ... Edit: Just spoke with a repair person. ... "
" ... After explaining this to GE, then the repair administration person, then the repair person, they finally agreed to fix it. ... "
" ... After explaining this to GE, then the repair administration person, then the repair person, they finally agreed to fix it. ... "
" ... Then when they couldn’t find a repair person in their network to come & fix it, they wanted us to find someone, pay for service & repairs out of our pocket & then submit to them for reimbursement. ... "
Price
5waste, right, price, cost, 00
+40%
-60%
" ... Don’t waste your money like I did. ... "
" ... I'm not going to put any money into it and try to fix it. ... "
Heating
3warm, reheating, popcorn, heats
+67%
-33%
" ... still heats the food. ... "
" ... No danger of injury, but the oven stays warm enough to keep food warm (not hot) for as long as they are on. ... "
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Specifications
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