Last Updated: February 5, 2019 (Refresh Now)
Fujitsu ScanSnap iX500 Document Scanner with Evernote Premium 1 Year License and Warranty
Last Updated: February 5, 2019 (Refresh Now)
8.9
SCORE
/10
Total Reviews
600
Old Reviews
0
Unverified
63
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10240 GB
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Review Analysis - 537 recent, verified reviews
Detailed Mode
Scan Quality
292scan, scanning, scans, scanned, document
+92%
-8%
" ... Works great for scanning Bills and other Documents that I used to keep in hard copy in a filing cabinet. ... "
" ... I use it to scan receipts which it’ll easily do 30 or more in a single run. ... I highly recommend this for anyone that has lots of scanning to do. ... "
" ... Great quality and very reliable, fast scanning. ... "
" ... I love this scanner. ... "
" ... Intuitive software, fast clear scanning, and a work horse!! ... Well worth the $$$ if you’re doing any solid amount of scanning. ... "
" ... This scanner has transformed my workflow and taken a ton of anxiety off my plate. ... You press a single button, and the document scans. ... I also set my destination folder to be in my Dropbox, so I can scan important things and find them anytime. ... "
" ... This is still the best page-feeding scanner. ... This model is wireless and appears to scan faster than the earlier model 1500s. ... "
" ... I recommend this scanner to all my family, friends, and clients. ... "
Ease of Use
77easy, software, easy to set, intuitive, quick and easy
+99%
-1%
" ... Admin and setup app looks like it's from the 90s though, and needs to be a lot less complicated. ... "
" ... The one button operation makes it very convenient and easy to use. ... "
" ... Easy to use. ... "
" ... :) - Super simple to use, VERY VERY fast - high quality, easy to use. ... "
" ... Great product and super easy to set up and use! ... "
" ... This thing is fast and easy. ... "
" ... A easy productive compact machine ... "
" ... Very fast and easy to use ... "
Software Platform
62scansnap, fujitsu, scansnap manager, scanner, adobe
+56%
-44%
" ... Also, the software works great with Paperport. ... "
" ... I have a Mac, and Fujitsu offers two sets of software, "ScanSnap Manager" and "ScanSnap Home". ... This package has a much nicer interface, the defaults make more sense, and it is a 64-bit application. ... The Nuance software has lots of other features I haven't tried. ... "
" ... Fast, works almost error free, small footprint, and quiet! ... "
" ... Once I scan something in I can usually attach it immediately in Microsoft Office - -- but with the software you have to dig though all your folders to attach the saved scan. ... "
" ... The software is awesome!! ... "
" ... The advantage of the cloud is off-site security against loss from FIRE or other disasters. ... "
" ... Hardware-wise I could hardly ask for better. ... "
" ... Luckily Fujitsu has really good software to use with it on their website. ... "
Overall performance
52speed, job, software, fujitsu, resolution
+100%
" ... The device is simple to use and fast. ... "
" ... And Very fast. ... "
" ... Fast and very sharp. ... "
" ... It is super fast, and it always pulls a single page at a time. ... "
" ... Quick and smooth action. ... "
" ... Fast, high-resolution, quiet, and easy to setup. ... "
" ... And it scans both sides of the page in the same lightning fast speed. ... "
" ... Speed is what I was after and this unit rocks. ... The Fujitsu iX500 is fast and has a bonus of being quiet. ... "
Product Reliability
39scansnap, scanners, jams, fujitsu, 5 years
+62%
-38%
" ... Replaced the one I had like it for 10 years. ... "
" ... This is the fourth Fujitsu ScanSnap I've owned over the years, and the best yet. ... "
" ... Never jams, very reliable. ... "
" ... So about 1000 documents per year. ... "
" ... It finally broke-likely at 10+ years. ... As you would expect-such an even better product developed in the past 10 years. ... "
" ... I am still using the product but am looking to buy a different brand that is more consistent and reliable. ... "
" ... This is the best, most reliable piece of office equipment I have ever bought. ... "
" ... Gone totally paperless after purchasing this. ... "
Device Compatibility
33mac, pc, wirelessly, software, scan
+76%
-24%
" ... This device is WIRELESS, OMG . ... "
" ... I've had multiple clients compliment me on it and be impressed by its capabilities. ... "
" ... I have a MacBook Pro so the fact that I scan wirelessly to this and my Apple products is a win-win. ... "
" ... Also I like the way I can now wirelessly scan from my phone!! ... "
" ... And, yes, this review is for using the ScanSnap with a Mac, not a PC. ... "
" ... Easily connects wirelessly to Mac. ... "
" ... Great for windows as it sorts etc . ... "
" ... Home office use and the ability to connect wirelessly! ... "
Price
29price, worth the money, worth, money, little pricey
+100%
" ... Worth every penny. ... "
" ... Yes, it's that good and worth every penny. ... "
" ... The ScanSnap iX500 is worth the money. ... "
" ... Surely got my money's worth. ... "
" ... Hope it lasts a long time, but it is worth the price. ... "
" ... Its worth every penny ... "
" ... albeit the price tag. ... "
" ... Is it worth every penny? ... "
Setup
28install, easy, set, instructions, installation
+89%
-11%
" ... Quick and easy with seamless install. ... "
" ... Works well and easy to setup. ... "
" ... Once I can figure out how to install it, I will give it five. ... "
" ... The setup was EASY to understand and to accomplish. ... "
" ... It arrived from Amazon promptly and I started to install. ... "
" ... I am not a "techie" but I was able to install it myself. ... "
" ... Fast, high-resolution, quiet, and easy to setup. ... "
" ... Easy to install, easy to set up on network, everything it’s described to be ... "
Apps
27scansnap manager, scansnap, looks like, fujitsu, folder
+52%
-48%
" ... It isn't obvious which one you should use, and the download page on their site implies that ScanSnap Manager has more features, so I loaded that package. ... The Nuance software has lots of other features I haven't tried. ... "
" ... Luckily Fujitsu has really good software to use with it on their website. ... "
" ... I guess they are like Apple when it comes to other programs. ... "
" ... Upgraded because the ScanSnap app for the old model will no longer be supported on future Apple iMac software releases. ... "
" ... Comes with lots of good companion software. ... "
" ... It replaces the previous collection software with a single app, and it is a huge upgrade. ... Also, if you add this scanner to your wireless network, you can scan directly to your iPhone or Android smartphone with ScanSnap smartphone apps. ... "
" ... It's fast, and I can file things to dropbox with the software so it's perfect. ... "
" ... The software is awesome!! ... "
Print Quality
27pages, documents, scanner, scans, page
+89%
-11%
" ... I have scanned single and double sided pages, color and black and white, receipts, business cards, and other odd sized papers. ... "
" ... Years ago I used one of Fujitsu's fi Series printers at work and was very impressed with it. ... "
" ... it's foot print is remarkably small - smaller than the Brother. ... "
" ... I've owned / used the Epson scanner (I forgot the name / model) and the quality out of the Epson is very good etc . ... "
" ... It scans rapidly with good image quality and a minimum of paper jams. ... "
" ... It has taken a little bit of use to ensure I am making .pdf readable copies. ... "
" ... The Brother scanner works fine. ... "
" ... It does double-sided as fast as single-sided, and color as fast as b&w, and it figures out paper-size, duplex and color vs. b&w automatically. ... "
Capacity
19home, room, small, scansnap, perfect for home
+95%
-5%
" ... Excellence addition to my home office ... "
" ... I moved the old one to my desk at home, and use the new iX500 at my office. ... "
" ... I had one at the office so I also bought one for home ... "
" ... Works great in our law office! ... "
" ... It’s sleek and takes up very little room. ... "
" ... We have several of these in our office. ... "
" ... It is compact and does not take up too much room on the desk. ... "
" ... Perfect for home offices where space can be an issue. ... "
Marketplace
18works, described, seller, response, pictures
+78%
-22%
" ... Works as described. ... "
" ... so after waiting and giving it a chance, I cancelled the order and ordered one that was able to ship from Amazon. ... Not sure what the seller was doing, but it reminds me now to watch whom it is coming from. ... Amazon did everything on point and as they should when I requested to cancel the order . ... "
" ... Did great on photos. ... "
" ... Purchased 3 so far for our company. ... "
" ... Works just as advertised. ... "
" ... Have used it mostly for photos so far. ... "
" ... Just as described. ... "
" ... I have many receipts for my company, invoices etc. ... "
Size
17compact, space, small, size, takes
+100%
" ... size is perfect for home or office. ... "
" ... The size and design is perfect. ... "
" ... More compact than originally thought. ... "
" ... Compact design fits well on the desk. ... "
" ... Very compact when folded up. ... "
" ... They are compact and fast. ... "
" ... It is compact and does not take up too much room on the desk. ... "
" ... It works wonderfully for my small business. ... "
Ports
15scanner, connection, wifi, via, wi fi
+47%
-53%
" ... It is not on a network, and physically USB connected to one computer. ... Suddenly it will start working again after turning off & on, restarting computer, trying int WIFI/ USB, will work for most the day, and then come in the next morning and get the exact same thing. ... "
" ... The AC adapter is missing, so we can’t use it. ... "
Fit
15receipts, papers, jams, feeding, document feeder
+67%
-33%
" ... I just pulled them right up on my phone. ... "
" ... This fit the bill ... "
" ... Compact design fits well on the desk. ... "
" ... I hesitated because I didn't want to buy a cheap one and have it munch papers and ruin receipts but this one seemed WAY too expensive. ... "
" ... Everything now fits on a tiny thumb drive I can drop in a safe deposit box. ... "
" ... I can put in a stack of papers of different sizes (receipts, statements, business cards, etc) and it zips right through them. ... "
" ... Once you get it set up (not the easiest thing in the world, I admit), you open it up, put the paper in, push the button, and in seconds your job is complete. ... "
" ... now i have to find a secure paper shredder and then a huge bonfire for fun. ... "
Storage
12papers, takes, filing, file, drawers
+100%
" ... Best of all it has a relatively small footprint and does not consume large amounts of desk space when not in use! ... "
" ... It read the information on the receipts and organized them for me! ... "
" ... Thankfully the unit is pretty small when closed so doesn't take much counter space. ... "
" ... The handy catcher tray at the bottom is a great plus so that papers do not go flying. ... "
" ... I have better than 30 years to scan and in a week I have 3 empty drawers. ... "
" ... Had earlier version this one better larger capacity and more options ... "
" ... Maybe all documents in my file drawers! ... 7 years and hundreds and hundreds of papers, ( perhaps 500 or so?) ... "
" ... I'm going to be able to get rid of a filing cabinet and use that space for something else! ... "
Drivers
10drivers, scanner, software, twain, twain wia
+30%
-70%
" ... I un-plug, restart, tried re-installing drivers. ... "
" ... Having read of the software problems and warnings I thought--not in 2018--surely one should be able to install a simple driver, how hard can it be? ... "
" ... It would be great if the drivers just worked right away and the software was simple, but fujitsu demands that you use their terrible clunky software. ... "
" ... Where are the twain drivers. ... For this price WTF I used at home for a month then when I went to integrate at work not twain drivers worthless. ... "
" ... It doesn't even have a windows driver available. ... If Fujitsu programmers will make a windows driver so I can use this scanner the way I want to use it, this review will be the next 5 star review. ... "
Cleaning
9simple, dust, scanner, office, despite
+100%
" ... Glad I got it, we are scanning all paperwork and cleaning out file drawers. ... "
" ... But you need time to try all possibilities clean install, turn off antivirus, completely delete of all trace sof the installation process, reboot . ... "
" ... Cleaner house, office, etc. ... "
" ... After a few hundred pages, you clean it, and it is just like new again. ... "
" ... Cleaned my whole office! ... "
" ... Very good scanSnap works well with my Neat Program it fast and clean ... "
" ... It's also got a simple design, so it's easily cleaned and probably the reason it doesn't clog easy. ... "
" ... You can even close the scanner with a few simple motions, and it stays dust free. ... "
Picture Quality
8pictures, photos, image, digital, stacks
+100%
" ... Quality image produced ... "
" ... It scans rapidly with good image quality and a minimum of paper jams. ... "
" ... Not surprisingly, there is a compromise on photo quality. ... "
" ... Did great on photos. ... "
" ... Next was pictures (4x6) no problem at all. ... "
" ... I have stacks and stacks of photos from the 60's up to about 10 years ago when I went digital. ... "
" ... I use it for my craft projects (pictures, recipes etc . ) ... "
" ... In many cases, the digital images are better than the originals. ... "
Returns
8years, window, second, replace, actually
+13%
-88%
" ... I am sending back. ... "
" ... If I can't find a way around this I'm going to return it to Amazon. ... "
" ... 30 days to return. ... Fujitsu should do the honorable thing and either (1) recall and replace this dud or (2) accept returns and refund customers after 30 days or (3) speak with a software giant and put out software that actually works. ... Extremely disappointed, in over 20 years of amazon shopping, this only the SECOND item that I actually wanted to return. ... "
" ... Sad that I now need to return this. ... "
" ... Also, the support and return window are far too short for a refurbished item. ... "
" ... Unfortunately my return window has closed and I am stuck with this garbage. ... "
Delivery
8price, ordered, good, fast, delivery
+88%
-13%
" ... This was an open box warehouse buy so I didn't know what to expect . ... "
" ... Good price and fast delivery ... "
" ... Arrived on time and was packaged well. ... "
" ... The box was in tact and I didn't suspect a problem. ... "
" ... It arrived yesterday - earlier than promised. ... "
" ... Awesome product I ordered two ... "
Features
8feature, work, way, page, makes
+88%
-13%
" ... That’s a great feature! ... "
" ... I haven't had need of all the features but the ones I use regularly are very impressive. ... "
" ... I'm just staring to get into the features but for what I needed, it performed beautifully. ... "
" ... It is fast, quite, and love the duplexing and blank page removal feature. ... "
" ... There are some other non-intuitive features and it takes some work to figure out how to name everything in a way that makes sense. ... "
" ... ), or other features, you still have to click save. ... "
" ... It has a reasonable-looking feature list, but nearly every feature is flawed in some way that makes it unpleasant to use. ... "
Product As Described
7described, pictures, photos, advertised
+100%
" ... Product functions as described. ... "
" ... Just as described. ... "
" ... Have used it mostly for photos so far. ... "
" ... Did great on photos. ... "
" ... Works as described. ... "
" ... Works just as advertised. ... "
" ... Works exactly as advertised. ... "
Wifi
7wi fi, connection, scanner, using, issue
+100%
" ... (I was also never able to get the scanner's wifi connection to work reliably and stay working -- this is not a big deal for me, especially since they provide a long USB cable.) ... "
" ... I like the fact that there is no Ethernet connection required, so it can be placed at any location with a reasonable Wi-Fi connection. ... "
" ... Basic setup was fairly easy but I had problems with the wifi set up and finally called Tech Support. ... "
" ... Quieter, faster, and with wi-fi and cloud options. ... "
" ... The scanner also has wi-fi capability and I was able to link the scanner to our network drive in just a minute. ... "
" ... The wifi connection works perfectly with Windows 10 and my not so new laptop. ... "
" ... I love being able to use a Wi-Fi connection versus the USB. ... "
Build Quality
7works, quality, one, like, flimsy
+100%
" ... The first one I have had for 6 years and its still going strong! ... "
" ... It's fast, works really well, and I like the black casing better than the silver of my old one. ... "
" ... It finally broke-likely at 10+ years. ... "
" ... Fast and durable! ... "
" ... Worth it's weight on gold!! ... "
" ... Top-notch product! ... "
" ... High quality, reputation for durability. ... "
Memory
6cloud, space, scanned, papers, files
+83%
-17%
" ... Once scanned, your e-documents can be stored in multiple locations including the Cloud (there are many cloud-based storage services available now). ... "
" ... Saves on document storage. ... "
" ... I was able to transfer file cabinets and shelves full of old but interesting papers into easy to access digital files quickly. ... "
" ... I was able to throw our most of my papers that were taking up file space! ... "
Color
5text, quality, pixel, image, adjusted
+100%
" ... Quality image produced ... "
" ... You do this by taking a photo of the item, which - through a series of settings - can be adjusted to be black and white, text-recognized, or treated like a photo. ... "
" ... It is small and mighty with terrific resolution and color. ... "
" ... The results are crisp and the colors true. ... "
" ... I also opened up quite a few just to check color quality and pixel quality, and am satisfied with both. ... "
Controls
4load, button, software, scan, press
+50%
-50%
" ... ScanSnap Manager does not load, leaving little control over the scanners alleged functions. ... "
" ... It does have a "one-button" function, but that doesn't scan without dialogues. ... It would be awesome if she could just put the paper in and hit one-button. ... this software here badly needs a one-button function. ... "
Accuracy
4accurate, overall
+100%
" ... Fast and accurate. ... "
" ... It is fast, accurate, and effective. ... "
" ... These are accurate and fast. ... "
" ... They are fast, accurate, and overall just a very high quality item. ... "
Fingerprint
3one, like, computer, would, software
+33%
-67%
" ... Just tap the button and it scans and sends it to the computer – nothing else. ... "
Lagging
3computer, software
+33%
-67%
" ... You will have to restart your computer then it might work a couple of times. ... "
" ... Constant issues with software requiring reboot of computer on every use. ... "
Cables
3use, cable, usb, cord, connection
-100%
" ... We never got it the wireless feature to work and I was happy after two hours to use the cable just to be finished. ... "
ISP
3+67%
-33%
" ... With all the different ways of getting fax capabilities via the web it also totally eliminates the need for a fax modem. ... "
" ... Can't comment on wireless. ... "
Design
3size
+100%
" ... The size and design is perfect. ... "
" ... Worth it's weight on gold!! ... "
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Specifications
Memory
Memory: 10240 GB