Last Updated: November 25, 2018 (Refresh Now)
Fujitsu ScanSnap iX500 Document Scanner High Speed Double Sided Color Scanning for Mac and PC
Last Updated: November 25, 2018 (Refresh Now)
9.3
SCORE
/10
Total Reviews
761
Old Reviews
143
Unverified
70
Spam Test
!
Yes
WIFI
Yes
USB
Review Analysis - 548 recent, verified reviews
Detailed Mode
Scan Quality
254scan, scanning, scans, documents, scanned
+96%
-4%
" ... Duplex scanning and color scanning are both very fast. ... "
" ... This scanner has changed our lives. ... "
" ... Best scanner I have ever owned for documents and pictures. ... "
" ... This scanner replaced my crappy Neat scanner, and I've never looked back. ... "
" ... This is the scanner you want. ... "
" ... I needed a new scanner for my "Neat Smart Organization System" (scanning and archiving business card, receipts and documents). ... It scans both sides of a document on a single pass with excellent quality/resolution, and has not made a single scanning error since I started using it. ... "
" ... Edit: Although this is a document scanner I am using this to scan photos as it's so fast compared to my Epson multi-function scanner and it's flatbed. ... "
" ... Scanner is easy to hook up and intuitive to use. ... "
Ease of Use
95easy, software, easy to set, scanner, fast
+98%
-2%
" ... Scanner is easy to hook up and intuitive to use. ... "
" ... There should be 1, simple and clean, intuitive software that does everything and everything well. ... "
" ... Very fast and easy to use ... "
" ... Quick and easy to use. ... "
" ... So fast and easy to use -- once you get it set up. ... "
" ... Easy to set up (even for a non-techie) and easy to use. ... "
" ... Admin and setup app looks like it's from the 90s though, and needs to be a lot less complicated. ... "
" ... fast, relatively easy to set up ... "
Overall performance
61speed, easy to use, great job, machine, fast and efficient
+100%
" ... This thing is super fast. ... "
" ... And Very fast. ... "
" ... Very fast and easy to use ... "
" ... Works great so far. ... "
" ... Fast and very sharp. ... "
" ... Got this instead of spending 1400 on Fujitsu flatbed & it works perfect & very fast ... "
" ... It is shockingly fast, like so fast you don't think it worked. ... "
" ... This thing is super fast! ... "
Setup
51software, setup, set, easy to set, installing
+94%
-6%
" ... I consider myself a tech-savvy business owner. ... "
" ... Fast, high-resolution, quiet, and easy to setup. ... "
" ... So fast and easy to use -- once you get it set up. ... ), then do the setup process. ... "
" ... Admin and setup app looks like it's from the 90s though, and needs to be a lot less complicated. ... "
" ... fast, relatively easy to set up ... "
" ... Amazingly fast, easy to install, quick instruction verry intutive, had a Xerox brand and they honestly suck. ... "
" ... No problem with setup. ... "
" ... I followed the instructions exactly and set up was complete in just a few minutes. ... "
Capacity
49home, scanner, desk, paperless, addition
+98%
-2%
" ... Perfect for home offices where space can be an issue. ... "
" ... Have one for work and home. ... "
" ... Excellence addition to my home office ... "
" ... This is my second one, one for home and one for office. ... "
" ... I moved the old one to my desk at home, and use the new iX500 at my office. ... "
" ... I am an office manager at a small co and its a great investment. ... "
" ... This is my 4th unit for our office. ... "
" ... One of the best things I have ever purchased for the office. ... "
Device Compatibility
42scan, scanner, google drive, usb, scans
+79%
-21%
" ... It's a remarkable device. ... "
" ... Does a great job but has connection issues with the wireless. ... "
" ... Now I can set the scanner to scan from my phone app, directly to my Dropbox account. ... "
" ... It's eerily smart. ... "
" ... Upgrading from an older ScanSnap Mac only scanner. ... Now I have one unit that will work with both Mac and Windows. ... "
" ... I was unable to get the wireless to work, but it was well worth the effort to clear a spot off on my computer table for it because once it was in action I was very happy with it! ... "
" ... I don't have a dvd drive on my laptop, but was able to quickly locate and download the software from the internet. ... "
" ... Excellent ease of set up with my mac and iPhone. ... "
Product Reliability
41scanner, years ago, several years, scansnap, fujitsu
+80%
-20%
" ... I've had this scanner for several years now. ... "
" ... I've had a model 1500 for years with no issues. ... "
" ... I have used a i1300 for years and never had one problem with it and it has scanned at least 10,000 pages in its lifetime. ... I'll keep my i1300 probably, just because it's so damn reliable, but I really cannot go back to the old scanner since using this one. ... "
" ... I first used one of these for work several years ago for work and wished I could own one, but the price point kept me away. ... "
" ... Replaced the one I had like it for 10 years. ... "
" ... Have used over 1 month, no problems to date. ... "
" ... I bought 5 over the past 3 years and they all work great ... "
" ... I can do without the calling card softwares otherwise a fantastic product that I wish I had had years ago. ... "
Price
36money, worth the money, worth, scanner, pricey
+94%
-6%
" ... The BEST scanner on the market. ... Worth every penny. ... "
" ... Worth every penny. ... "
" ... Go ahead and spend the money for the best ... "
" ... Best scanner you can buy, great price! ... "
" ... They last for years and are worth every penny. ... "
" ... So when you first look at the post and see the cost of the scanner you flinch and double take on the price tag and maybe even move on to something else that's cheaper. ... "
" ... but this is a great amazing little product and i paid a fraction of the price that a xerox ... "
" ... It is absolutely worth the investment. ... "
Software Platform
32scanner, scan, fujitsu, pdf, manager
+72%
-28%
" ... After the software update things went smoothly. ... Now I can set the scanner to scan from my phone app, directly to my Dropbox account. ... "
" ... Admin and setup app looks like it's from the 90s though, and needs to be a lot less complicated. ... "
" ... The software is awesome!! ... "
" ... Now I have one unit that will work with both Mac and Windows. ... "
" ... Software makes the hardware great. ... "
" ... That means I don't have to click over the PC software in order to recover. ... Installing the iFilter *should* turn on Windows Search settings to search the entire PDF and not just the file properties. ... Repeat every time I make config changes to or restart the UniFi access points. ... "
" ... The set up took about an hour, adding the software, reading the info and such. ... "
" ... You can choose from almost any cloud storage like Google Drive, Dropbox etc . ... "
Paper Tray
32scan, scanned, scanner, feeder, receipts
+91%
-9%
" ... It's very fast and handles paper documents very well. ... "
" ... I have scanned single and double sided pages, color and black and white, receipts, business cards, and other odd sized papers. ... "
" ... If you have cases and cases of paper documents to scan this machine can do the job easily. ... "
" ... It is an excellent product for scanning several sheets all at once. ... "
" ... Scanning receipts, with their varying widths and super-thin paper, can occasionally be fiddly, but works far better and more consistently on here than on other scanners I've used. ... "
" ... I'm well on my way to eliminating several file cabinets of paper, not to mention I'm no longer adding more paper to my physical files. ... I just scan it and recycle the paper or shred it, if it contains any personal information. ... "
" ... I had heard good reviews of the scansnap ix500, and with the piles of paper I needed to scan piling up I decided to try it out even though I didn't like the sound of it being a device that didn't support the TWAIN thing (background on me: I'm middle aged, so even though I don't work in IT I do consider myself reasonably savvy with electronics because I've spent most of my life having to use computers). ... "
" ... But everything worked the first time and before long the scanner was beginning to reduce the amount of paper stacked up since I grew totally frustrated with the Brother scanner I had been trying to use. ... "
Picture Quality
25scanned, scan, scanner, image, documents
+100%
" ... Have used it mostly for photos so far. ... Not surprisingly, there is a compromise on photo quality. ... I have also found it necessary to clean the scan bar in the SnapScan often to prevent lines on photos like the third sample. ... "
" ... The quality of the image is far superior to the i1300 at the same settings. ... "
" ... The scanner will also detect if pages are double sided and capture the image! ... "
" ... Copies both sides of long documents (they say 25 pages, I say 50) and converts them to Adobe .pdf format. ... "
" ... I have thousands of photos I wanted to scan and wanted good quality, but speed was important as well. ... "
" ... Next was pictures (4x6) no problem at all. ... "
" ... I have stacks and stacks of photos from the 60's up to about 10 years ago when I went digital. ... "
" ... Quick, clear images and small profile when not in use. ... "
Size
23compact, desk, footprint, space, scanner
+100%
" ... This unit is a SMALL powerhouse!! ... "
" ... And light weight and compact enough to carry to different locations, it weighs less than my HP laptop. ... "
" ... A easy productive compact machine ... "
" ... These scanners are the best little device you can have on your desk. ... They are compact and fast. ... "
" ... Was looking for a compact scanner for work. ... "
" ... Compact design fits well on the desk. ... "
" ... This fit the bill ... "
" ... A great work saver in my small office. ... "
Apps
22scan, google drive, dropbox, scanner, pdf
+68%
-32%
" ... After the software update things went smoothly. ... Now I can set the scanner to scan from my phone app, directly to my Dropbox account. ... "
" ... Admin and setup app looks like it's from the 90s though, and needs to be a lot less complicated. ... "
" ... The software is awesome!! ... "
" ... The software bundle is adequate for what I want (saving to a local external hard drive), though it has options for scanning to email, Google Drive, etc., and given how the rest of the thing has performed I feel confident that that would work well too. ... "
" ... Software makes the hardware great. ... "
" ... You can choose from almost any cloud storage like Google Drive, Dropbox etc . ... "
" ... It's fast, and I can file things to dropbox with the software so it's perfect. ... "
" ... Organizational software system is like a file cabinet organizing by levels ... "
Marketplace
16amazon, works, go, got, every
+88%
-13%
" ... Have used it mostly for photos so far. ... "
" ... Did great on photos. ... "
" ... I rarely write reviews, even though I buy more than 100 items a year through Amazon ... "
" ... I checked around several places for pricing and Amazon matched every place I found but the best part is I only had to go 2 days without my scanner. ... "
" ... Works as described. ... "
" ... Works just as advertised. ... "
" ... Works exactly as advertised. ... "
" ... I have many receipts for my company, invoices etc. ... "
Cleaning
13dust, scan, pages, easy, cleaning
+85%
-15%
" ... After a few hundred pages, you clean it, and it is just like new again. ... "
" ... There should be 1, simple and clean, intuitive software that does everything and everything well. ... "
" ... When I did get some lines in photos, I just opened it up and wiped the glass scanner parts with a lint-free soft cloth and they scanned fine. ... "
" ... Cleaning and care is pretty easy. ... The eject button and fold out top is designed well enough that it's easy to gently blow out particles and carefully clean the top and bottom scan heads. ... "
" ... It's also got a simple design, so it's easily cleaned and probably the reason it doesn't clog easy. ... "
" ... fast and copies are clean and clear ... "
" ... Clean out your file cabinets and scan it all! ... "
" ... I am looking forward to a really, really clean office in a couple of weeks. ... "
Features
12feature, scan, save, click, auto
+100%
" ... They function very well, and the software is actually pretty useful too. ... "
" ... The interface is mostly intuitive, but some features are hidden, and a message: "The profile menu is disable in quickscan mode" is of no use at all, so I did have to hunt down the instruction manual to find out you have to right click on the icon to get to the menu, which is stupid beyond belief, but after that, finding my way was fairly easy. ... "
" ... Smart features that assist if you scan something too long. ... "
" ... The unit really does auto-straighten, auto-contrast, auto-2-side, auto-1-side, auto-orientation. ... This is the godsend feature we need. ... "
" ... ), or other features, you still have to click save. ... "
" ... It has a reasonable-looking feature list, but nearly every feature is flawed in some way that makes it unpleasant to use. ... "
" ... Lots of functionality. ... "
" ... It will auto turn an upside down scan which is great. ... "
Ports
12wireless, scanner, computer, via, usb cable
+50%
-50%
" ... There is a complex workaround - to scan to a different computer, first you plug the scanner to that computer via USB - only then you can switch wireless scanning to that computer. ... "
" ... How can it not have network plug?! ... "
" ... Have to go through the dance with the USB cable again to configure the WiFi, which I had already configured previously. ... "
" ... Then I tried to set up the wireless connection and could never get it to connect to that computer again over wireless or USB. ... Then I tried it on another laptop and it physically wouldn't even be recognized as a USB device. ... "
" ... Also, on my windows 8 Dell desktop, the scanner only worked with the USB-2 port, not sure why. ... "
Product As Described
11works, advertised, works as advertised, used, scanned
+91%
-9%
" ... Have used it mostly for photos so far. ... "
" ... Did great on photos. ... "
" ... Works as described. ... "
" ... Works just as advertised. ... "
" ... Works exactly as advertised. ... "
" ... Plan on many photos next. ... "
" ... And the cheapest was 29 cents a picture. ... "
" ... Now to test some photos. ... "
Two-Sided Printing
10scans, double, documents, single or double, scanning
+100%
" ... Duplex scanning and color scanning are both very fast. ... "
" ... Single or double sided, it is fast and clear. ... "
" ... It performs as expected, which is to say it scans regular size documents very quickly and with good resolution, single or double sided. ... "
" ... Put in a double sided piece of paper, hit the button and in about a quarter second the scanner has scanned both sides of the document and is ready for you to tell it what to name and where to store it. ... "
" ... I loved the double-sided scanning, which is great for scanning books. ... "
" ... The scanner is excellent It is fast, detects and deals with two-sided documents, determines page orientation and delivers a good pdf. ... "
" ... Also does automatic double sided scanning. ... "
" ... Very good product, very fast scan, double sided scans work like charm. ... "
Delivery
10time, set, scanner, product, every
+100%
" ... Arrived on time and was packaged well. ... "
" ... After it arrived this afternoon, I set it up, scanned the 500 or so photos, and I'm all done. ... "
" ... It arrived yesterday - earlier than promised. ... "
" ... I immediately set the scanner up upon its arrival. ... "
" ... Excellent product - quick delivery ... "
" ... The scanner arrive promptly and without issue. ... "
" ... I ordered and came on time, and as soon as I started using it, I said to my self it is worth every cent I paid. ... "
" ... Arrived on time, performs as expected. ... "
Build Quality
10original, high, feel, durable, used
+100%
" ... Worth it's weight on gold!! ... "
" ... well designed, quality product. ... "
" ... Top-notch product! ... "
" ... High quality, reputation for durability. ... "
" ... Quality of the scanning is superior to anything and they are tough! ... "
" ... Godd solid buy ... "
" ... Each new generation seams to be faster than the last. ... "
" ... On all counts this thing is a solid performer. ... "
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Specifications
Connectivity
WiFi: Yes
USB: Yes
Recommendations
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