Last Updated: November 12, 2019 (Refresh Now)
Fujitsu ScanSnap iX1500 Color Duplex Document Scanner with Touch Screen for Mac and PC Current Model 2018 Release
Last Updated: November 12, 2019 (Refresh Now)
7.2
SCORE
/10
Total Reviews
304
Old Reviews
0
Unverified
38
Spam Test
WARN
4.3 meters
SIZE
2.4
NUMBER OF USB PORTS
Yes
USB
Yes
WIFI
Review Analysis - 266 recent, verified reviews
Detailed Mode
Scan Quality
144scan, scans, scanning, scansnap, fujitsu
+68%
-32%
" ... The hardware and scanning software are excellent. ... It is so easy - just open the cover, and press "Scan". ... It automatically scans to a folder that I selected during setup. ... I have used this scanner quite a bit, and it is extremely fast and accurate. ... "
" ... My previous Fujitsu scanner was easier to set up and use. ... "
" ... I bought this scanner to replace the older 1500. ... "
" ... I have about 15,000 medical charts to scan. ... This scans both sides of the paper, does it quickly, and creates files that are easy to sort. ... "
" ... I use this all the time at work because now I scan everything instead of making photocopies. ... This impresses everyone with the speed and ease it scans. ... "
" ... They are hands down the best scanner Ive ever used or supported. ... Overall though, they are 100x better than any other scanner I have used or supported professionally. ... "
" ... I use the scanner all the time. ... Setting it up wasn't as easy as it could have been, but the scanner works fine once I got it set up. ... "
" ... I was so behind on my scanning [on some things by a few months and a few things by a whole year] but within a month I was caught up on everything. ... "
Software Platform
66interface, scansnap, error, scan, fujitsu
+38%
-62%
" ... Apparently they gave the software redesign to a beginning coding class of eight-year-olds. ... I am fairly Mac tech-savvy (used to work for an Apple software developer), and I can honestly say that while the hardware is not bad (albeit also a downgrade from the last model), the software is one of the most poorly designed pieces of garbage I have ever encountered. ... Did I mention the very limited OS support? ... "
" ... UI and the software for Mac is a complete disaster. ... "
" ... It will only export in a .csv file which means it doesn't appear to work with other important software like Quicken, QuickBooks or TurboTax. ... "
" ... New software NOT an improvement. ... IT and users do not like the new software. ... "
" ... Update 2: The ScanSnap lost connection to my laptop, error message "The device is not responding. ... Update: it was working fine for months but some weird error happened today, it couldn't detect the computer - error message "the device is not responding. ... It can also scan to Google Drive and other clouds services -> setting that up was confusing, you can't set it up on the machine, you have to open the ScanSnap Home software -> go to Scan Settings -> click on cloud and set up your account. ... "
" ... the included software didn't meet my needs, and I couldn't use it with the software I needed to work with. ... "
" ... For example, you CAN upload to Google Drive, but only to your core Google drive account. ... "
" ... The app on my PC is always crashing when I try and print or view my scan. ... "
Ease of Use
40user friendly, interface, software, setup, difficult
+80%
-20%
" ... I loved the original and this is faster and easier to use. ... "
" ... It's easy to set up and easy to use. ... "
" ... Easy to use wirelessly ... "
" ... Super easy interface. ... "
" ... easier to find things, etc. ... "
" ... That was super easy to configure, and also create a couple other commonly-used variants. ... "
" ... I find it pretty easy to use. ... "
" ... Set up was quick and intuitive. ... "
Product Reliability
37fujitsu, ix500, error, s1500, document
+41%
-59%
" ... Unfortunately, they force you to use the new Scansnap Home which is worse than useless. ... With the old software you could have it scan directly to another program but Home is still in the mix and I get errors every time saying that the PDF is being used by another program (Home). ... "
" ... Then it turned off after not in use and that's when the trouble began. ... "
" ... Never had these kinds of issues with the ScanSnap I used 10 years ago. ... If I could return it I would- but I tried to give it a couple months to work out the kinks- stupid me. ... "
" ... We have used Fujitsu scanners exclusively for over 8 years. ... "
" ... And it doesn't work half the time! ... "
" ... I lost weeks of documents because of this change. ... Anything that had been scanned over two weeks before wasn't saved to OneDrive, and had been deleted by the ScanSnap Cloud service. ... "
" ... Im a big fan of the IX500 but its been discontinued, the IX 1500 seems like junk, it worked for a week and then stopped, could not get it running again . ... "
" ... It finally had a "hardware malfuncton" and quit . ... "
Overall performance
29scansnap, processing, slow, manager, ix500
+76%
-24%
" ... It is super fast in comparison to my old s1300. ... "
" ... Fast, works well, decent software. ... "
" ... It is FAST! ... "
" ... I was pleasantly surprised at how much faster this unit is and how smoothly it operates. ... "
" ... It is faster, smoother, and quieter and has maintenance warnings, but there are issues. ... "
" ... Great and fast ... "
" ... Simple to use and fast. ... "
" ... Its VERY Fast. ... "
Device Compatibility
28computer, connect, scansnap, scan, despite
+54%
-46%
" ... if you want to scan to a smart phone or network folder, this is a better option for you than the older models, but I would still want to make sure you're aware of the hassles in setup first. ... "
" ... This is my first ScanSnap (upgraded from Neat Desktop). ... It is lightning fast compared to my Neat Desktop! ... "
" ... This one has more bells and whistles with the software and works seamlessly with my MAC ... "
" ... The touchscreen is a nice upgrade from my previous snapscan for Mac. ... "
" ... I use a Mac with 10.14 and it is compatible and also compatible with my mom's Windows 10. ... "
" ... I was able to connect wirelessly for 1 day, and that was it. ... "
" ... For whatever reason, it still works despite using a Mac running 10.14.6 Mojave. ... "
" ... Purchased to work with new OSX. ... "
Setup
25software, configure, user, installation, works great
+76%
-24%
" ... The setup was so unclear and complex that I had to hire my IT guy to fine-tune the setup so I could access the desired features. ... I didn't feel too badly once my friend told me she hired someone to help with the setup, and said it took her most of a day and multiple phone calls to support to be up and running. ... "
" ... Wireless connections and setup was straight forward as it gets. ... "
" ... Set up from the laptop was fairly easy once I poked around and learned the software. ... "
" ... Set up was quick and intuitive. ... "
" ... but the scansnap software works great and with little effort is easy to setup to custom directories etc. ... "
" ... easy to configure to wifi and simple to use!!!! ... "
" ... Setup up was super easy. ... "
" ... Installation was fast and error free. ... "
Apps
24file, new software, scansnap, folder, scan
+38%
-63%
" ... New software NOT an improvement. ... IT and users do not like the new software. ... "
" ... It will only export in a .csv file which means it doesn't appear to work with other important software like Quicken, QuickBooks or TurboTax. ... "
" ... And then after that you will find the software appears to be a dumbing-down of what you were used to. ... "
" ... Does not work with older Apple OS software. ... Somewhat difficult to download software . ... "
" ... The SOFTWARE INTERFACE and it's problems make it just UNACCEPTABLE. ... (I have to open task manager and end the process for all of the processing tasks before it'll work again). ... "
" ... You can't easily move to other folders and if you use explorer, it won't recognize that any of the files have been moved but just give you an error that the file can't be found. ... I understand that new software can be buggy, but forcing you to use the software (you can't use the old ix500 software, even though if you have the ix 500 you can use either). ... "
" ... Software doesn't have any option to reorder pages. ... And if you don't have software to combine multiple PDFs into one, you are stuck with multiple files. ... Their software doesn't have that feature as well. ... "
" ... The app on my PC is always crashing when I try and print or view my scan. ... "
Price
15price, cost, much, extra money, penny
+87%
-13%
" ... In my opinion Fujitsu is worth the extra money. ... "
" ... Worth every penny so far. ... "
" ... Worth the extra money to me. ... "
" ... Excellent value for the money. ... "
" ... Worth every penny. ... "
" ... Worth spending the extra money to purchase it. ... "
" ... Looked around, but for the price just went with a newer model. ... "
" ... The cost is very reasonable considering all of its functions, and capabilities. ... "
Print Quality
11print, scans, scanner, scan, scanned
+82%
-18%
" ... Very pleasing to the eye and blends in with my HP printer and Label maker since they are all the same color. ... Since my purchase I have scanned everything from sales brochures, photos, receipts and multiple size papers. ... "
" ... Detects 2-sided documents, color v. Black and white! ... "
" ... After a few months, I was finally able to use the print to scan function - but I think that is because it's an old app (32 bit) from my previous ScanSnap. ... "
" ... This adapter allows me to print on my Lexmark printer across all of my devices. ... "
" ... It saves us a lot of time when we process checks, invoices and documents. ... "
" ... It is adequate for printing a 5 x 7 and possibly 8 x 10. ... Mostly likely they will never be printed again anyway. ... "
" ... These scans were from clean first generation laser printed (text) and inkjet color, as well as printed color pages from magazines. ... I took those same pages and scanned them on my all-in-one printer/scanner/fax at 600dpi (which is what I'm assuming "Excellent" means) and the difference is obviously better. ... "
" ... No paper jams. ... "
Ports
10scanner, network, connection, wifi, connecting
+40%
-60%
" ... Since it has no option for USB, you have to use it wirelessly or by the cord, so USELESS!!! ... "
" ... A poorly made scanner that does not even have an Ethernet port. ... "
" ... Tired different ports. ... "
" ... It would always say that it could not connect to scanner (USB interface not wireless). ... "
" ... Check if this ScanSnap is selected by the device currently in use" I can only get it to work again by connecting the USB cable. ... "
Returns
8work, returning, l, ended, back
+13%
-88%
" ... It went back. ... "
" ... If I could return it I would- but I tried to give it a couple months to work out the kinks- stupid me. ... "
" ... After 2 days trying to make it work and testing it out, I ended up returning it. ... "
" ... Ended up throwing it in trash ... "
" ... I'm returning and finding another 500 series ... "
" ... I returned it and "upgraded" to ScanSnap ix1500. ... "
Fit
8pages, paper jams, jams, jam, fold
+50%
-50%
" ... Would not recommend as it constantly was buggy and jammed paper if it had the slightest fold on its corner. ... "
" ... My only complaint is that my long receipts always jam. ... "
" ... But today, I tried scanning a stack of ~20 pages (you cannot fit more than about 30 pages) and it got stuck or pages passed in stacks of 5-10. ... It is also a big shame that I cannot fit more than ~30 pages. ... "
" ... At this point I'll also mention that this thing either "jams" or "has overlapping pages" quite frequently . ... "
Touch Sensitivity
7scanner, ui, multiple, changed, touch
+71%
-29%
" ... I like the touchscreen and find it useful. ... "
" ... I Love the touch screen. ... "
" ... The new scanner has all of the features of the older model but includes a programmable touch screen. ... "
" ... The touch screen is pretty. ... "
Storage
7papers, paper, output tray, closes, x
+86%
-14%
" ... This new model is faster, holds a bit more paper, is quiet and efficient. ... "
" ... The output tray is a huge upgrade and I no longer end up with papers flying across the room. ... "
" ... Its small.and takes up little space. ... "
" ... will be gone and shelf space freed up! ... "
" ... You can stack various sizes of paper in the same batch. ... "
" ... The auto sheet feed perfectly handles multiple size documents at one time. ... "
Features
6use, page, new, feature, blank
+67%
-33%
" ... Ready to use with many features. ... "
" ... I especially like the Profiles feature. ... "
" ... Auto dual side, auto blank page, color or BW. ... "
" ... It has all the features you’ll ever need. ... "
Display Clarity
6like, easy, ui, touch screen, touch
+67%
-33%
" ... I like the LED screen, and how easy it is to customize the buttons. ... "
" ... I needed to tweet the settings to increase the resolution. ... "
" ... The screen on the front very vibrant and easy to read. ... "
Wifi
6wi fi, scanner, via, pc, connection
+100%
" ... easy to configure to wifi and simple to use!!!! ... "
" ... I had problems connecting to my Wi-Fi network & the app only works on my phone but that's proving to be enough for now. ... "
" ... Can set up for several PCs connecting to this Scanner via Wi-Fi, each has own separate Profile (Name of PC using it) ... Using Wi-Fi connection, each PC can connect to this Scanner ... "
" ... it only works when the scanner is connected directly (and thus can't be used through WiFi connections, which is one of the coolest features of the iX1500) ... "
" ... So far it works just fine, got two computer setup to receive the scans through Wifi. ... "
User Manual
5user, online, ix1500, find, setup
-100%
" ... There is no manual included, only a thin pamphlet with brief setup instructions. ... "
" ... Did not come with manual either. ... Fujitsu website not that easy to navigate to find manual. ... "
" ... I can't even start to explain, how twisted and full of contradictions the 'manual' is. ... "
" ... Unfortunately, after hours of searching around (the ix1500 has no manual and there is little information online) I discovered a big difference between the ix500 and the ix1500 is that the ix1500 software can't send contact details from a business card directly to Outlook or Apple Contacts. ... "
Controls
5screen, scan, settings, like, easy
+80%
-20%
" ... I like the LED screen, and how easy it is to customize the buttons. ... "
" ... Again, this could be a simple icon to click. ... "
" ... one button and it flies. ... "
" ... There is no waiting, tap on the scan button and the job is completed quickly. ... "
Capacity
5small
+80%
-20%
" ... Great for a small law office. ... "
" ... Wish I had this several years ago when buying our house. ... "
" ... It's also small enough that I was able to take it on a flight to my parent's house where I scanned a large amount of legal documents for them and uploaded to Google Drive in only a few hours. ... "
" ... If the house burnt down I would buy this again. ... "
Network
5could, connection, ix, even
+40%
-60%
" ... For some reason this thing couldn't find my wifi, even in the same room as the router, nor could my computers 'see' it, even when connected to it by wire. ... "
" ... when setting up it lost connection multiple times. ... "
" ... WE purchased this ix 1500 so that we could network it and move the ix 500 to another location. ... "
Size
5space, closes
+80%
-20%
" ... Its small.and takes up little space. ... "
" ... Its desktop footprint is small, and it has a quality feel. ... "
" ... The size is the same. ... "
Build Quality
5solid, made, heavy, substantial, sturdy
+80%
-20%
" ... Feels solid and substantial. ... "
" ... Product seems solid enough, certainly as good as my old one if not better. ... "
" ... Fujitsu has really dropped the ball here. ... "
Comfort
4substantial, solid, like
+75%
-25%
" ... It has made my transition almost feel effortless. ... "
" ... Feels solid and substantial. ... "
" ... Love all the different options right at my finger tips! ... "
Memory
3disk, storage, option, free, fast
+67%
-33%
" ... Fast and it is compatible with Evernote which is the paperless storage program. ... "
" ... I'm on a 12 core processor with 32GB RAM and SSD drives, and the unit is plugged to a USB 3 port so it's not a processing power or bus speed issue. ... "
Firmware
3update, software, connected, via, user
+33%
-67%
" ... Tried to update the firmware, the thing tells me that my scanner is connected to some other computer which it is not. ... "
" ... I upgraded from my workhorse IX500 and based on the current firmware that wasn't a good move. ... It kind of makes you wonder whether the IX1500 firmware was designed by a different team. ... But the firmware would have to be fixed as follows: ... "
Cables
3cable, usb
+67%
-33%
" ... I knew better from the start, and opted for a direct cable connection. ... "
" ... Wireless is as fast as cable connection for me ... "
Marketplace
3amazon, product, new, ix1500, first
+67%
-33%
" ... You will thank me. ... "
" ... I have no need for the images to be larger. ... "
Design
3design, substantial, solid, look, like
+33%
-67%
" ... Terrible design all the way around. ... "
" ... Overall this is a DESIGN FAIL. ... Instead I received a shiny disappointment. ... "
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Specifications
Body
Size: 4.3 meters
Connectivity
Number of USB ports: 2.4
USB: Yes
WiFi: Yes