Last Updated: April 24, 2019 (Refresh Now)
Frigidaire FAD704DWD Energy Star 70 pint Dehumidifier with Effortless Humidity Control White
Last Updated: April 24, 2019 (Refresh Now)
7.8
SCORE
/10
Total Reviews
1000
Old Reviews
0
Unverified
52
Spam Test
PASS
Review Analysis - 948 recent, verified reviews
Detailed Mode
Product Reliability
264lasted, dehumidifier, stopped working, ec, frigidaire
+43%
-57%
" ... i had 2 units, both failed after 14 months. ... "
" ... Died after 2.5 years. ... "
" ... So it is not that i dont have humidity - the unit is not working right. ... "
" ... The controller panel started acting crazy, so I looked it up and it was one of the recalled units. ... "
" ... Then it just quit, and I have not been able to figure out why. ... "
" ... Purchased two, and they both failed within a year. ... "
" ... This thing just stopped working for whatever reason. ... "
" ... We live in Iowa so it gets used for approximately 4 months a year, and it lasted only 2 summers. ... Don't know what to buy now, it appears that 2 years is a common amount of time for dehumidifiers to last. ... "
Capacity
144humidity, dehumidifier, moisture, sq ft, room
+92%
-8%
" ... I bought this dehumidifier back in 2014 for my basement/garage. ... "
" ... Living in the Phoenix area, my needs for dehumidifying my house probably differ from most buyers. ... It did make an appreciable difference in the air quality of the house. ... "
" ... I have it in the basement & have never had a problem with it. ... "
" ... I bought two more for other locations in the house. ... "
" ... Our basement doesn't have a sump pump, so the poured concrete walls absorb a lot of water/humidity and at any given time our basement is at least at 65%-70% humidity. ... "
" ... It brought our just over 2,000 sqft basement from over 70% humidity to under 45% constant. ... "
" ... This unit is a very good product when moisture is a problem in my basement. ... "
" ... Just to be safe, I'm having my house sprayed - thanks Amazon! ... "
Cleaning
69filter, moisture, bucket, emptying, easy to clean
+78%
-22%
" ... Be sure to clean the filter and maintain it so it lasts longer! ... "
" ... Always keep clean filter. ... "
" ... The coils & filter are regularly cleaned with room temperatures typically in the 70 degrees F =/- 10%. ... Clean the coils & filter. ... "
" ... I’ve had this about 7 months and use it to eliminate the water that seeps onto my basement floor when it rains (I don’t get enough water for a pump). ... "
" ... Every few weeks the machine will light up for the filter to be cleaned. ... "
" ... I've cleaned the filter twice and it's super easy to do. ... "
" ... One thing I have noticed: Keep your water storage jug empty and clean, as it will mold quickly. ... "
" ... Spilled all 50 Pints on the floor after landing on my foot giving it a nice bruise. ... "
Ease of Use
67easy to use, easy to empty, unit, easy to set, easy to operate
+99%
-1%
" ... It's easy to use a very reliable. ... "
" ... It was all very easy. ... "
" ... Was easy to set up and operate. ... "
" ... It is easy to empty, except it is heavy when it is full. ... "
" ... Very easy to read the instructions. ... "
" ... Easy to empty container . ... "
" ... It was easy to use. ... "
" ... The wheels on it makes it easy to move around. ... "
Sound Quality
65quiet, fan, noisy, compressor, efficient
+57%
-43%
" ... Quiet and relatively efficient. ... "
" ... Quiet and effective. ... "
" ... Not too noisy. ... "
" ... It is quiet enough to run all day & we don't hear it through the floor (the old one had to be shut off during sleeping hours). ... "
" ... Quiet and efficient. ... "
" ... Reasonably quiet with the only sound being the fan nose. ... "
" ... This humidifier is as advertised, it is efficient and quiet. ... "
" ... Works great, quieter than most. ... "
Water Usage
48pulls, bucket, tank, hose, dehumidifier
+52%
-48%
" ... I use the water from this machine to water my plants both in the house and outside. ... "
" ... Much larger and holds more water. ... "
" ... I’m amazed about the amount of water it pulls from my house, and also my sinsuses are better. ... "
" ... This is really a great machine, our new 50 pint really pulls out the water compared to our old 30 pint ... "
" ... It's unreal the amount of water this thing can pull from the air. ... "
" ... I couldn't believe how much water was in the air. ... "
" ... I use it in my basement and am amazed at the amount of water it collects. ... "
" ... For now just collecting the water for my plants :) ... "
Drying
46basement, keeps, humidity, dryer, drying
+89%
-11%
" ... It keeps the bedroom out of the humidity and our closes are dry and safe from mildew ... "
" ... It keeps the lab dry. ... "
" ... does the job the basement humidity level is always in check and it even dries the laundry we hang up in the basement super fast. ... "
" ... We had one at our rental that was provided to us by our landlord and it kept our basement as dry as any dehumidifier could. ... "
" ... It is noticeably dryer. ... "
" ... love this for drying out my house BUT after a while a black mold/slime develops in the bottom of the bucket. ... "
" ... Works for me I use this product almost 24/7 in my basement and everything feels nice and dry and it's a dirt floor ... "
" ... It is quite dry now and the mold is gone, love it. ... "
Overall performance
43runs, speed, quiet, low, gets the job
+93%
-7%
" ... Does a fine job. ... "
" ... All around it does a great job. ... "
" ... Does a great job. ... "
" ... So far it runs like a champ. ... "
" ... does the job! ... "
" ... I have two and these, and they really do a great job. ... "
" ... Does the job well. ... "
" ... Does the job. ... "
Build Quality
42handle, broke, water, bucket, reservoir
+50%
-50%
" ... I took the entire thing apart and it must have been something in the control board because there were no loose connections and nothing appeared amiss. ... "
" ... I miss the days when they were made out of all metal, instead of plastic, and ran for 10+ years without a hitch. ... "
" ... Wheels fell off when moving around. ... "
" ... The drawer is unusable because, when it broke into 3 pieces, the tabs holding the inner handle stable snapped off (pic), the big square thing jammed itself into a position that won't allow the drawer to slide fully into the appliance (pic) and the handle allowing you to pull the water drawer out had some tabs connecting to the rest of the internals snapped making the whole thing unstable (pic). ... "
" ... The plastic on this product is flimsy. ... "
" ... I've had this humidifier for almost exactly two years and it started leaking from what looks like a plastic "seam" on the bottom of the unit. ... "
" ... Also the grey handle in front broke off. ... "
" ... Inspecting the pressure boundary, the is an area of galvanic corrosion where the grounding terminal is attached. ... "
Returns
37returned, replacement, replace, returning, refund
+14%
-86%
" ... Called Frigidaire on how to return and was told about the "process" which I still don't understand. ... "
" ... Can't see if there is a return possibility. ... "
" ... Had to return it. ... "
" ... I am seriously thinking about returning it. ... "
" ... I decided to replace it and figured it was just a bad unit. ... "
" ... We returned it same day it arrived ... "
" ... After communicating with Amazon, I decided to return. ... "
" ... I was quite disappointed, but I am choosing to return the damaged item. ... "
Storage
35emptying, empty, container, capacity, dehumidifier
+60%
-40%
" ... Great dehumidifier with lots of capacity. ... "
" ... I was so amazed when I emptied the container for the first time! ... "
" ... Love the larger capacity. ... "
" ... Easy to empty container . ... "
" ... Because the humidity was so high, I was emptying the bin two-three times per day. ... "
" ... Have this larger capacity unit in the basement with a hose attached and have it on the continuous setting. ... "
" ... I bought this to dehumidify my basement space. ... "
" ... It filled the reservoir bucket (which I believe has a 70 pint capacity) in less than 24 hours. ... "
For Running
34run, runs, year, pretty much, summer
+76%
-24%
" ... The great thing is it stops running . ... "
" ... This thing has been running like a champ since I bought 2 years ago ... "
" ... I instantly felt a difference after running this in just one day. ... "
" ... This is a workhorse and I've had two running year-round without ANY issues. ... "
" ... So far it runs like a champ. ... "
" ... I would have liked it to have run for 15 years but I got 7 out of the last one. ... "
" ... Third year, still running. ... "
" ... But it works so well you don't have to have it constantly running, at least in my case. ... "
Volume
34room, noise, fan, louder, works great
+50%
-50%
" ... It is as loud as one would expect a dehumidifier to be. ... "
" ... It works, but the fan rattles horribly. ... "
" ... This specific dehumidifier was loud from the very beginning. ... It wasn’t the motor that was loud but a rattling sound that couldn’t be stopped. ... "
" ... Loud and from the beginning made weird noises tho works fine. ... "
" ... Initially, very quiet, now VERY loud. ... "
" ... It is a bit loud, but not unreasonable. ... "
" ... MUCH TOO SMALL FOR THE ROOM EVEN THOUGH IT SAID IT WOULD BE SUFFICIENT ... "
" ... It is loud so it has to be turned off when watching TV. ... "
Price
33money, waste, cost, worth the money, worth every penny
+76%
-24%
" ... It has been SO worth the money ... "
" ... Especially for the cost! ... "
" ... I am pleased with the product and the price was more than reasonable. ... "
" ... Good humidifier especially for the price ... "
" ... Well made and good price. ... "
" ... This dehumidifier was worth every penny. ... "
" ... It does what it is intended for nicely and cost effectively. ... "
" ... Worth every penny ... "
Marketplace
27works, advertised, another, today, seller
+63%
-37%
" ... Try a different seller. ... "
" ... Works as advertised, quite. ... "
" ... Works as advertised ... "
" ... A genuine safety concern. ... "
" ... So we returned it (Amazon made it easy to replace it). ... "
" ... Item as described ... "
" ... Awesome works as expected ... "
" ... Probably my most useful, greatest single purchase from Amazon ever. ... "
Washer Dryer
27basement, keeps, dryer, drying, humidity
+89%
-11%
" ... This keeps garage area very dry. ... "
" ... You can totally feel how much dryer it is down there. ... "
" ... My basement is so much dryer now. ... "
" ... But how do you argue with all that dry air coming out of it? ... "
" ... If you change the humidity in the room by 10-15%, it is quite noticeably drier, so it does seem to be doing a good job. ... "
" ... Keeps my basement nice and dry. ... "
" ... I love this machine keeps my basment smelling great and dry. ... "
" ... This one unit keeps our entire basement dry and fresh year round. ... "
Software Platform
26ec, code, ec error code, year, error code ec
-100%
" ... Worked for 2.5 years and now displays "EC" error code. ... "
" ... Started having an EC error, runs for a little bit then shuts off, you have to unplug and plug back in again for it to work, don't buy. ... "
" ... Plug in and get error code 8.8. ... There is no error code 8.8 in User Manual or at the Frigidaire website. ... Read reviews in Consumer Reports and saw others had the 8.8 error code with no fix. ... "
" ... It works well while it works, but after a year and a half it is displaying an error code (EC), starts for a few minutes after unplugging and then stops again. ... "
" ... The "EC" error comes back, and the guide suggests it needs to be repaired. ... "
" ... worked for almost 3 years than had the dreaded error code of EC that many others have stated. ... "
" ... My unit is just over a year old and I'm getting the well documented "EC" error code. ... "
" ... Broke after only 1.5 years with the error code "EC" ... "
Cooling
26room, basement, dehumidifier, warm, cooling
+69%
-31%
" ... So far works perfect, especially in this hot weather lots of moisture in basement!! ... "
" ... Keeps my 1500 square foot basement at 40% humidity, but I notice when the AC is on that it will increase to 50%. ... "
" ... The fan is quiet, which doesn't affect me anyway as I have it running in the basement. ... "
" ... The fan rarely stops (which might be a problem) unless the bucket fills. ... "
" ... If the room is warm, the air it blows out will be warm as well. ... However once the humidity in the room lowers, the air it puts out doesn’t feel to warm. ... "
" ... Takes humidity in the house down to 40% making the air more comfortable year-round while dramatically reducing heating and cooling costs. ... "
" ... Garage stays cooler and more comfortable in Summer. ... "
" ... Lowers room humidity about 20% if left on all day. ... "
Water Resistance
23bucket, air, tank, shower, pull
+52%
-48%
" ... Just rec'd it and was amazed how much water it took from the air. ... "
" ... It is amazing the difference this has made to the air quality in my basement and also helped reduce the water I had to deal with from the spring thaw we are having. ... "
" ... sometimes I'll want to use the water for something and would appreciate being able to fill the tank up and then it keep working if the drain line is attached, but no joy ... "
" ... After recent hurricanes in NC, we got one for a family member who suffered water damage. ... "
" ... - continuous mode is great if you have a sump pump or somewhere to direct the water- but emptying the bucket once a day isn't too bad. ... "
" ... Another thing I like about it is that the water collection bucket is designed so that it is spill-proof. ... "
" ... It's unreal the amount of water this thing can pull from the air. ... "
" ... For now just collecting the water for my plants :) ... "
Network
22house, sq ft, unfinished, approximately, 1300 sq
+95%
-5%
" ... Covers our 900 sq ft basement from a 1959 house. ... "
" ... This worked really well for our 1500 sq ft basement. ... "
" ... So the unit is located in the hallway of our main living area rather than . ... "
" ... Upstairs sometimes had a humidity level of 70-72%. ... "
" ... Bought this for my basement just before selling my house. ... "
" ... Put the n my basement!! ... "
" ... The connection on back is strong. ... "
" ... The feel of the house is noticeable. ... "
Setup
16setup, set, use, instructions, install
+100%
" ... Easy setup, the musty smell in my basement went away after two days. ... "
" ... Bucket is easy to empty and easy to re-install. ... "
" ... Will follow up. ... "
" ... It keeps moisture out of my basement and is very easy to setup/use. ... "
" ... repair charges are greater than replacing unit. ... "
" ... Fast delivery, easy install, feeling of quality when I handled the hardware, operation according to specs ... "
" ... Easy to take out of the box & assemble. ... "
" ... Very easy to read the instructions. ... "
Delivery
16box, received, promised, product, packaged
+69%
-31%
" ... Shipment came, opened the box and it looked just like our other one. ... Check the box label it said FAD70. ... "
" ... Item was delivered timely and as described. ... "
" ... Product arrived when promised, and no damage. ... "
" ... Recently recieved 2 units. ... "
" ... Mailed today 6/4 which should be another 3 business days to arrive. ... "
" ... This product arrived as promised, with no damages. ... "
" ... Arrived a day late but it arrived safely packaged in carton. ... "
" ... Received it 4 days ago. ... "
Inlet Outlet Pipe
14drain, sump pump, garden, attached, water
+86%
-14%
" ... It's so efficient you'll need the hose attachment to keep up. ... "
" ... I chose the smaller of the two models I was looking at as I planned to attach a drain hose. ... "
" ... I do recommend getting the hose if you can to drain the water. ... "
" ... I have left this machine run for 30 days straight with the hose outlet emptying itself. ... "
" ... hose plugged in perfectly, runs all the time, not too loud . ... "
" ... Buy the hose that is recommended, a garden hose won't screw on right. ... "
" ... I chose the smaller of the two models I was looking at as I planned to attach a drain hose. ... "
" ... I use the hose to drain which makes it very convenient. ... "
Fit
13water, plastic, holding, bucket, broke
+15%
-85%
" ... It appears to be an interface fit between a punched steel plate and the heat exchanger tubes on the evaporator. ... "
" ... Unfortunately, those hopes fell flat after one season of use. ... "
" ... When manually emptying the water from the bucket while holding it by the handle the handle has broken while smashing on the ground. ... "
" ... I said I wanted to stay on hold until the proper people were available but they refused and I was disconnected. ... "
" ... Wheels fell off when moving around. ... "
" ... The fitting that the hose screws into has been broke off completely. ... "
" ... Both take just a little jimmy to get it back in place ... "
" ... The drawer is unusable because, when it broke into 3 pieces, the tabs holding the inner handle stable snapped off (pic), the big square thing jammed itself into a position that won't allow the drawer to slide fully into the appliance (pic) and the handle allowing you to pull the water drawer out had some tabs connecting to the rest of the internals snapped making the whole thing unstable (pic). ... "
Controls
11panel, controls, digital, push, display
+27%
-73%
" ... I believe it likely that the engineers chose a turn dial control instead of a digital number display (with push buttons) for reliability. ... My guess is that many dehumidifiers are discarded after the push button digital display fails, even though the compressor and major mechanical parts might still work. ... "
" ... The controller panel started acting crazy, so I looked it up and it was one of the recalled units. ... "
" ... The control shows EC code which means control board failure according to my local Frigidaire dealer. ... "
" ... Their quality control was lacking. ... "
" ... My main complaint is that the buttons have stopped working. ... "
" ... I unplugged the unit since the power button was unresponsive as well. ... "
" ... When the first one went bad (control panel turning on/off), I thought it was a fluke. ... "
Features
11auto, working, shutoff, shut, humidity
+64%
-36%
" ... I also like the Feature that allows the user to set the humidity level. ... "
" ... Auto-shutoff works as advertised. ... "
" ... I have been using it in automated mode and it has worked perfectly. ... "
" ... This one has humidity setting so it only runs when needed, nice feature ... "
" ... Now I have it running in continuous mode ... "
" ... it has a safety shut off as well. ... "
" ... I checked it out more , it was on timer, took it off timer and it worked fine. ... "
Ease of Cleaning
11clean, works, filter, super, well
+100%
" ... It’s hard to clean one section of the container but aside from that this product is highly recommended. ... "
" ... Easy to clean. ... "
" ... It is very easy to clean. ... "
" ... The filter is super easy to clean and the unit itself is very easy to use. ... "
" ... I've cleaned the filter twice and it's super easy to do. ... "
" ... Clean up your acts! ... "
Comfort
11summer, position, major, level, keeps
+55%
-45%
" ... Since than the room is nice and comfortable to have dinners in during the winter. ... "
" ... Recommendation is that this needs to be a smoother mechanism, and "feel solid" overall. ... "
" ... The comfort level in it has changed dramatically now, it's still cool but is much more tolerable. ... "
" ... Keeps my insulated shop very comfortable even in this humid summer. ... "
" ... It definitely makes a major difference in my comfort level. ... "
" ... We live in Florida so this dehumidifier keeps the garage comfortable when it’s hot. ... "
Defective Delivery
10product, box, unit, broken, promised
+20%
-80%
" ... This product came in broken. ... "
" ... Unit is broken. ... "
" ... However, it arrived in an undamaged box but wouldn’t turn on. ... "
" ... It arrived with the box crushed on the top and sides. ... "
" ... I was worried but went ahead and opened the box only to find the leg was broken off and severe damage to one side of the unit. ... I was quite disappointed, but I am choosing to return the damaged item. ... "
" ... New one arrived DOA. ... "
" ... Awful product, second defective Frigidaire in a row. ... "
Power Consumption
9electricity, bill, star, much, machine
+78%
-22%
" ... It's also Energy Star certified. ... "
" ... I also used a meter to monitor power consumption and was surprised at how modest it is. ... "
" ... Excellent machine no problems at all waiting to see how much is going to cost for electricity a month I will update. ... "
" ... Hopefully it is energy efficient as I just keep it running. ... "
" ... So far I think it is a good quality machine well worth the price ( and energy star too). ... "
" ... Even with higher energy use, the antique is cheaper to operate. ... "
" ... Since it uses a lot of electricity I do not leave it on constantly but turn it on every other day (as needed) to be more economical. ... "
Product As Described
8advertised, described, expected
+100%
" ... Works as advertised! ... "
" ... Works as advertised ... "
" ... Works as advertised ... "
" ... Works as advertised, quite. ... "
" ... Functions as described. ... "
" ... Item as described ... "
" ... Awesome works as expected ... "
" ... Works as advertised. ... "
Call quality
8call back, call, since, human, day
+13%
-88%
" ... The person I spoke to had the information I gave them the first time and said that they would call back since the necessary people were on the phone. ... I then decided to call Frigidaire earlier today since Midea had no interest in addressing the matter. ... "
" ... Very frustrating and I can't get to speak to a human on the phone. ... "
" ... Of course, it is Memorial Day weekend so the soonest I can expect a call is Wednesday after Memorial day to tell me what this "process" is. ... "
" ... Did that twice before calling. ... You should try calling that help number before you buy this. ... "
" ... As an added bonus, getting through to Frigidaire customer service is nightmare impossible to get a replacement ( four nightmarish phone calls later) so I wish Amazon would assist us in this regard. ... "
" ... Emails and calls to Frigidaire have not been helpful, or they were left unanswered. ... "
" ... NO CALL BACK. ... "
Washing
7clothes, wash, moldy, easy, clean
+86%
-14%
" ... No more moldy clothes. ... "
" ... Filter is easy to wash clean. ... "
" ... WORKS AS A NICE DRYER FOR HAND WASHING TOO ... "
" ... There's also a pullout filter you wash. ... "
" ... Always keep clean filter. ... "
Wash Programs
6filter, moldy, easy, clothes, mode
+100%
" ... No more moldy clothes. ... "
" ... Filter is easy to wash clean. ... "
" ... Now I have it running in continuous mode ... "
" ... WORKS AS A NICE DRYER FOR HAND WASHING TOO ... "
" ... There's also a pullout filter you wash. ... "
User Manual
6useless, one, says, frigidaire, error
+50%
-50%
" ... So the 1-800 number in the manual is useless. ... "
" ... There is no error code 8.8 in User Manual or at the Frigidaire website. ... "
" ... Of course, assuming Frigginaire gave more thought to the build quality of this now-useless landfill contribution than to the more useless manual, such a typo is to be expected. ... "
Size
6small, portable, heavy, carry
+83%
-17%
" ... Having owned several of these portable units over the years, I can say that: ... "
" ... Great portable dehumidifier ... "
" ... Far more compact and efficient than our old unit and does a great job. ... "
" ... It's quiet, small, and lightweight. ... "
" ... The bucket is easy to remove and carry. ... "
Design
6flaw, many, looks, like, good
+33%
-67%
" ... Looks like this isn't an uncommon occurrence as many others are reporting an extremely short lifespan of this item. ... "
" ... Frigidaire / Electrolux know of THOUSANDS of complaints, and have THOUSANDS of data points on this failure, but have not corrected the design flaws that cause so many customers so much hassle. ... "
" ... VERY POOR design! ... "
Door
5open, basement, garage, closing, closet
+80%
-20%
" ... I ordered the dehumidifier and it was at my door the next day no problems or complaints here thanks ... "
" ... I have it dehumidifying my garage and I can hear it clearly in the room inside from the garage with a solid door separating them. ... "
" ... Even lowered the RH in a closet on the other side of the basement (we leave the closet door open of course). ... "
" ... It works beautifully HOWEVER opening and closing closing the door it is a problem . ... "
Cables
5power, one, electric, good
+40%
-60%
" ... If the overload also malfunctions, wires start to melt, then . ... "
Display Clarity
5ec, screen, year, working, led
+40%
-60%
" ... Unit will run for a few minutes then display "EC" on display and shut off. ... "
" ... Then the display screen would blink and beep and do all kinds of weird things. ... "
Battery Life
5unit, lasts, refrigerant, one, lost
+60%
-40%
" ... This is the only one that lasts! ... "
" ... Could tell a difference in my house in 12 hours. ... "
" ... Was an excellent unit while it lasts ... "
Device Compatibility
4get, unable, turn, multiple, human
-100%
" ... Very frustrating and I can't get to speak to a human on the phone. ... "
" ... They couldn’t or wouldn’t tell me over the phone. ... "
" ... Have tried multiple times to multiple different contacts to contact Frigidaire via their website. ... (conveniently I'm deployed with no phone access) and they have not responded to anything. ... "
Other
3also
-100%
" ... It comes up with a code to check the sensor. ... "
" ... Also, the sensor only displays in increments of 5%. ... "
" ... Just wish it had the automatic humidity sensor so I don't have to manually control it. ... "
Heating
3put, hot
+67%
-33%
Charging
3unit, refrigerant, lost, compressor
+33%
-67%
" ... Either the refrigerant charge is lost, or the compressor has failed. ... Since the compressor still runs, loss of charge is the likeily cause. ... "
" ... At some point, you will get an EC code which pretty much means that the unit has lost its refrigerant charge and is now a useless lump. ... "
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Specifications
No specs available.