Last Updated: November 24, 2018 (Refresh Now)

Fitbit Flex Wireless Activity Sleep Wristband Black

Last Updated: November 24, 2018 (Refresh Now)
6.9
SCORE
/10
Total Reviews
1000
Old Reviews
48
Unverified
194
Spam Test
!
Yes
BLUETOOTH
Yes
USB
240 meters
SIZE
LED
TYPE

Review Analysis - 758 recent, verified reviews

Detailed Mode
Product Reliability
 91
stopped working, year, working, years, stopped
+18%
-82%
comment
" ...  Barely worked for 4 months.  ...  "
comment
" ...  Stopped working after a few months.  ...  "
comment
" ...  It broke after 1 week  ...  "
comment
" ...  Item malfunctioned after 2 months of use.  ...  "
comment
" ...  I've had 3 and all quit working fairly soon.  ...  "
comment
" ...  I bought it in March 2017. ... By July it would only stay chargd for three days.  ...  "
comment
" ...  I had to get it replaced within a week.  ...  "
comment
" ...  Wouldn't synch or update.  ...  "
Band
 89
wrist, bands, clasp, fitbit, wristband
+24%
-76%
comment
" ...  My wrists are tiny, but this band was way too tight for my wrist.  ...  "
comment
" ...  Band separated from watch face within 5 days of wearing.  ...  "
comment
" ...  Since purchasing this item I have had it replaced twice because the Band fell apart - well now we are on the third Fitbit Flex and the band is following apart  ...  "
comment
" ...  This item never worked, pretty much the most expensive band I have ever purchased.  ...  "
comment
" ...  The band already ripped too.  ...  "
comment
" ...  The strap is really hard to close. ... It's hard to get it into the charger and next to impossible to figure out how to get it back into the strap.  ...  "
comment
" ...  Wrist band broke after 2 days.  ...  "
comment
" ...  Have since gone to a buckle band because this is difficult to latch, and often falls off.  ...  "
Battery Life
 69
battery, charged, hours, fitbit, hold a charge
+14%
-86%
comment
" ...  My battery stays charged 2 days at the most and sometime it goes so low it doesn't track everything.  ...  "
comment
" ...  Now it won't stay charged for a full day.  ...  "
comment
" ...  Will not charge.  ...  "
comment
" ...  By September it would only stay charged for a few hours.  ...  "
comment
" ...  The battery wouldn’t hold a charge.  ...  "
comment
" ...  The Fitbit does not keep a charge more than one day. ... I received this new one on Sept 6 and I am very disappointed that I must charge it daily.  ...  "
comment
" ...  It is now 10/4/2017 & the Fitbit does not hold a charge for longer than a day at a time anymore.  ...  "
comment
" ...  Then as of last week it won't keep a charge for even a day.  ...  "
Charging
 64
charging, charged, battery, fitbit, hold a charge
+16%
-84%
comment
" ...  Will not charge.  ...  "
comment
" ...  The battery wouldn’t hold a charge.  ...  "
comment
" ...  The Fitbit does not keep a charge more than one day. ... I received this new one on Sept 6 and I am very disappointed that I must charge it daily.  ...  "
comment
" ...  It is now 10/4/2017 & the Fitbit does not hold a charge for longer than a day at a time anymore.  ...  "
comment
" ...  Charged it n nothing.  ...  "
comment
" ...  Tracker does not hold a charge.  ...  "
comment
" ...  Then as of last week it won't keep a charge for even a day.  ...  "
comment
" ...  You have to pry the rechargeable part out of the strap and plug it into a tiny charger.  ...  "
Comfort
 60
wear, band, wearing, wrists, fit bit
+47%
-53%
comment
" ...  My wrists are tiny, but this band was way too tight for my wrist.  ...  "
comment
" ...  It has fallen off a couple of times but luckily I found it.  ...  "
comment
" ...  The strap is really hard to close.  ...  "
comment
" ...  The large wrist band is too large. ... While the small one is kinda tight.  ...  "
comment
" ...  Had this one two weeks and today while out walking, it fell off. ... Doing so did not work as I was constantly having to re-pinch the clasp to hold.  ...  "
comment
" ...  I couldn't get it fastened on my wrist, and once I did get someone else to help me, it was hard getting it off. ... I suppose it worked ok, but not if I could not wear it.  ...  "
comment
" ...  -Putting this thing on is a hassle and you actually have to dig those two metal barbs into your wrist so that they poke through the other side of the band. ... I really do want to like this product, but it's difficult at times to feel like something which has been on the market for at least 3.5 years before I bought it could perform this poorly and still receive such high praise.  ...  "
comment
" ...  The strap does not work worth a darn.  ...  "
Pedometer
 58
track, calories, tracker, count, accurate
+69%
-31%
comment
" ...  There are better trackers out there, but if you want basic this is it.  ...  "
comment
" ...  I can track my steps which is encouraging to see how far I've walked throughout the day. ... And it encourages me to walk more to reach my goals!  ...  "
comment
" ...  Pretty good tracker for the price of it.  ...  "
comment
" ...  I loved being able to count my steps when I worked a job with a lot of moving about. ... It gave me a sense of accomplishment and motivated me to exercise.  ...  "
comment
" ...  -Counts steps well ... I guess the total amount of steps is accurate since the previous sync, but that's not the point. ... This personally matters to me, because my workplace requires us to walk a certain number of steps per day in order to maintain "lower" health insurance rates (lol).  ...  "
comment
" ...  Helps me want to get my steps.  ...  "
comment
" ...  I don't need all the bells and whistles, just the steps. ... I showed him the program on my phone and we counted out steps together, so he could see the number change.  ...  "
comment
" ...  Great activity tracker for fitness and motivation.  ...  "
Sleep Tracking
 45
tracking, tracker, steps, activity, sleep patterns
+82%
-18%
comment
" ...  The sleep function was also great.  ...  "
comment
" ...  I have loved tracking steps and sleep.  ...  "
comment
" ...  The flex tracks activity very well.  ...  "
comment
" ...  Super cool awesome technology sure helps me keep my steps in order daily and watching my sleep patterns  ...  "
comment
" ...  FitBit is a great motivator to keep active.  ...  "
comment
" ...  Great for tracking sleep and steps for my dementia patients.  ...  "
comment
" ...  I have also discovered my sleeping is a lot better than I thought, it has helped me change my thinking about how I sleep.  ...  "
comment
" ...  Great activity tracker for fitness and motivation.  ...  "
As Gift
 39
christmas, daughter, loves, present, granddaughter
+100%
comment
" ...  This was a gift for my wife.  ...  "
comment
" ...  My boy friend loves it very much.  ...  "
comment
" ...  This was a birthday gift for a 14 year old boy.  ...  "
comment
" ...  Purchase this as a gift for a friend. ... It was a BIG surprise and a just because gift to brighten his day.  ...  "
comment
" ...  Bought as a present and it was loved  ...  "
comment
" ...  Gift to my dad, he loves it.  ...  "
comment
" ...  Present for my wife.  ...  "
comment
" ...  This was given as a gift and loved!  ...  "
Device Compatibility
 35
syncing, fitbit, data, phone, syncs
+31%
-69%
comment
" ...  Now it won't sync to devices.  ...  "
comment
" ...  It won't consistently sync with my iPad or iPhone.  ...  "
comment
" ...  I would have gone to another product but had data on my phone that wouldn't transfer.  ...  "
comment
" ...  Otherwise, it worked ok until it abruptly stopped connecting to my phone.  ...  "
comment
" ...  Yiu have to veiw all info from yiur phone.  ...  "
comment
" ...  Sometimes I have trouble with syncing.  ...  "
comment
" ...  First it wouldn't charge properly, then it wouldn't sync, now it won't connect .  ...  "
comment
" ...  I tried to install it on my iPhone-but Fitbit sign in will not recognize my pw.  ...  "
For Kids
 32
daughter, wife, loved, granddaughter, christmas
+100%
comment
" ...  My wife loves it!  ...  "
comment
" ...  wife loves it  ...  "
comment
" ...  My boy friend loves it very much.  ...  "
comment
" ...  My daughter loved it but has since updated it.  ...  "
comment
" ...  Son loved it  ...  "
comment
" ...  Just had to buy my daughter one for her birthday because she feel in love with mines .  ...  "
comment
" ...  Got for my daughter for Christmas.  ...  "
comment
" ...  This was bought for my 11 year old daughter.  ...  "
Fit
 30
fit bit, stay, clip, shoe, love my fit
+50%
-50%
comment
" ...  I was disappointed that I couldn't find the proper fit easily.  ...  "
comment
" ...  It has fallen off a couple of times but luckily I found it.  ...  "
comment
" ...  Doing so did not work as I was constantly having to re-pinch the clasp to hold.  ...  "
comment
" ...  I've only had the fit bit for 2 months and it stopped working.  ...  "
comment
" ...  Also it is very hard to snap the snaps into the holes.  ...  "
comment
" ...  I would never own this style of fit bit ever.  ...  "
comment
" ...  also it used to fall out easily . ... so the clip is not very secure .  ...  "
comment
" ...  My fit bit quit working and it's not even a year old.  ...  "
Marketplace
 29
seller, exactly, back, works, works as advertised
+76%
-24%
comment
" ...  Cheaper than stores.  ...  "
comment
" ...  just what I expected!  ...  "
comment
" ...  Product received as advertised. ... Would use this supplier again.  ...  "
comment
" ...  We would greatly appreciate our money back Amazon!  ...  "
comment
" ...  Works as expected.  ...  "
comment
" ...  As for this product, it is a legitimate Fitbit band that works exactly as you would expect and the color of pink in the pic is the exact color you get with two different band sizes.  ...  "
comment
" ...  I would definitely purchase from this seller again  ...  "
comment
" ...  But it works as advertised.  ...  "
Accuracy
 28
accurate, calories, tracker, track, count
+50%
-50%
comment
" ...  After all day running around I only had 239 steps!!  ...  "
comment
" ...  It is not tracking my steps not staying connected.  ...  "
comment
" ...  It would show zero steps for the day, but show how many calories I had burned equivalent to the steps I had actually taken.  ...  "
comment
" ...  Is not accurate at all. ... So many false and misleading readings.  ...  "
comment
" ...  By noon of day 2 it wouldn't sync or record steps  ...  "
comment
" ...  Tracker doesn't track accurately.  ...  "
comment
" ...  Doesn't keep accurate track of steps, and you have to track your workouts from the 3 options it provides.  ...  "
comment
" ...  The device shows I slept until my feet actually hit the floor therefore it is not accurate.  ...  "
Price
 28
price, waste of money, pay, worth the money, waste
+54%
-46%
comment
" ...  Great for the price!  ...  "
comment
" ...  Cheaper than stores.  ...  "
comment
" ...  If you don't need/want all the bells and whistles, this fitbit is the way to go at a reasonable price.  ...  "
comment
" ...  I was apprehensive at first because some of the reviews weren't as high as they should be for the investment. ... I don't know about you, but 70.00 plus dollars is a lot of money.  ...  "
comment
" ...  It's cool if you don't wanna spend the extra money.  ...  "
comment
" ...  I can shower with this as well even though I prefer not to, but I think the product is well worth the money!  ...  "
comment
" ...  pay a little more and go for the charge, well worth the money  ...  "
comment
" ...  perfect- she loved it good price too!  ...  "
Returns
 28
back, send, refund, returning, replacement
+7%
-93%
comment
" ...  I would like a replacement.  ...  "
comment
" ...  No help for the problems I am having and no hope of a refund.  ...  "
comment
" ...  Returned it and never ordered the same one again.  ...  "
comment
" ...  Now I find out it can't be returned after August 24.  ...  "
comment
" ...  I need to send this back.  ...  "
comment
" ...  Did not sync with iphone or ipad had to return  ...  "
comment
" ...  She's going to hold onto it for a minute and give it a try but may end up returning it due to cost and inability to work with her only device.  ...  "
comment
" ...  I tried to return it but we ordered it to long ago.  ...  "
Build Quality
 28
fitbit, bands, band, worn, wear
+14%
-86%
comment
" ...  After the novelty wears off, this thing will sit in a drawer some where.  ...  "
comment
" ...  Had this one two weeks and today while out walking, it fell off.  ...  "
comment
" ...  Only downside is that the bands break easily because of the frequent bending in order to take the fitbit out to charge it.  ...  "
comment
" ...  -Putting this thing on is a hassle and you actually have to dig those two metal barbs into your wrist so that they poke through the other side of the band. ... Mine was (allegedly) the contacts were dirty, which I cleaned with a pushpin and carefully make sure not to scratch the female metal contacts on the Fitbit itself  ...  "
comment
" ...  I do not recommend buying this product as it's not a durable product, it only last me about a year and half and I used it at a desk job and to workout sometimes.  ...  "
comment
" ...  Plastic keeps tearing.  ...  "
comment
" ...  The strap does not work worth a darn.  ...  "
comment
" ...  The latch is not good.  ...  "
Apps
 25
fitbit, sync, iphone app, interface, tracking
+68%
-32%
comment
" ...  I choose not to move up to their fancier versions because this device - together with the app-based interface - serve my needs just fine.  ...  "
comment
" ...  I like the app that provides all the information I need and even provides challenges.  ...  "
comment
" ...  For those who use their phones for their step programs, I couldnt have my phone on me at all times, so this has replaced that as well AND it doesnt need to be charged as much as phone.  ...  "
comment
" ...  use to sync with my insurance fit app.  ...  "
comment
" ...  Syncs well with Weight Watchers app.  ...  "
comment
" ...  And newest updates to provide community interaction and support makes the app that much greater.  ...  "
comment
" ...  The app is easy to access and use, the instructions explain the dots that are featured on the screen well.  ...  "
comment
" ...  interfaces with my I phone and has food tracking within the app.  ...  "
Ease of Use
 18
easy to use, use, understand, put, much
+72%
-28%
comment
" ...  Simple but worked.  ...  "
comment
" ...  Used to love this item, more simple than others and all I need.  ...  "
comment
" ...  It's easy to use.  ...  "
comment
" ...  Easy to use.  ...  "
comment
" ...  The app is easy to access and use, the instructions explain the dots that are featured on the screen well.  ...  "
comment
" ...  Love it, easy to use and understand  ...  "
comment
" ...  Easy to use.  ...  "
comment
" ...  Another thing I enjoyed was that it doesn't tell time and is very simple.  ...  "
Weight Tracking
 16
motivated, tracking, track, steps, pounds
+94%
-6%
comment
" ...  Great for motivation and to keep track of stats.  ...  "
comment
" ...  purchased this for a gift for my son, who is trying to lose some weight by walking.  ...  "
comment
" ...  It's a lot of fun & helps keep me motivated.  ...  "
comment
" ...  The best investment in my weight loss journey .  ...  "
comment
" ...  Helps me and I can link it to Weight Watches.  ...  "
comment
" ...  Syncs well with Weight Watchers app.  ...  "
comment
" ...  They keep you motivated.  ...  "
comment
" ...  I love it tracking my calories and I am using that information to lose weight (quite successfully, I might add).  ...  "
Product As Described
 16
exactly, works, works as advertised, product, advertised
+94%
-6%
comment
" ...  just what I expected!  ...  "
comment
" ...  Product received as advertised.  ...  "
comment
" ...  Works as expected.  ...  "
comment
" ...  As for this product, it is a legitimate Fitbit band that works exactly as you would expect and the color of pink in the pic is the exact color you get with two different band sizes.  ...  "
comment
" ...  But it works as advertised.  ...  "
comment
" ...  Just what I expected  ...  "
comment
" ...  Works exactly as advertised .  ...  "
comment
" ...  Works as advertised.  ...  "
Delivery
 13
shipping, fast delivery, received, quickly, quick
+100%
comment
" ...  Product as described, delivered quickly.  ...  "
comment
" ...  Product received as advertised.  ...  "
comment
" ...  However the person the received was thrilled!  ...  "
comment
" ...  Item is as described, timely shipping .  ...  "
comment
" ...  returned it nothing wrong with it wife found it a little cheaper is all and right on time with the shipping  ...  "
comment
" ...  As described, quick delivery  ...  "
comment
" ...  Item came as stated  ...  "
comment
" ...  Arrived very quickly with no damage.  ...  "
Software Platform
 12
interface, iphone app, fitbit, sync, interaction
+42%
-58%
comment
" ...  I couldn't sync to the fitbit app cause it even said on the app "device is unauthorized and was not manufactured by Fitbit.  ...  "
comment
" ...  The app shouldn't be buggy if that's a key interface for the device to operate correctly.  ...  "
comment
" ...  It won't longer synch with the phone app.  ...  "
comment
" ...  In Feb, 2017, it started going haywire -- not tracking on the iPhone app, showing inconsistent tracking and generally not working as it should.  ...  "
comment
" ...  The new updated app is awful.  ...  "
comment
" ...  I have had 3 very technologically inclined people check it out to see what I was doing wrong even used YouTube.  ...  "
comment
" ...  It does nothing you can download apps.  ...  "
Design
 12
looking, etc, bands, stylish, slim
+92%
-8%
comment
" ...  I have about 30 now - more than enough to match my outfits.  ...  "
comment
" ...  just keeps "looking"!  ...  "
comment
" ...  I will probably upgrade to the Alta or a newer, slimmer model eventually.  ...  "
comment
" ...  Looks kinda funny.  ...  "
comment
" ...  I really like how sleek this device it.  ...  "
comment
" ...  I was really looking forward to it  ...  "
comment
" ...  Very attractively made, though.  ...  "
Color
 10
colors, love, bands, different, bad
+90%
-10%
comment
" ...  Love the pink color.  ...  "
comment
" ...  The color isn't bad either and I am not a fan of green.  ...  "
comment
" ...  I love the color.  ...  "
comment
" ...  However, I got a package of straps/bands in several different colors.  ...  "
comment
" ...  Color is true to picture may be a little more blue in it but still comparable.  ...  "
comment
" ...  The Flex is MUCH easier to wear and it comes in a variety of colors.  ...  "
comment
" ...  I received 3 additional bands, 2 different colors, though I did not ask for that.  ...  "

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Specifications

Body
Size:  240 meters
Weight:  113.4 grams
Connectivity
Bluetooth:  Yes 
USB:  Yes 
Display
Type:  LED 
Yes
BLUETOOTH
Yes
USB
240 meters
SIZE
LED
TYPE