Last Updated: November 25, 2018 (Refresh Now)

Overview

Review Summary

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Specs

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Overview

Review Summary

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Specs

Reco

Fitbit Charge HR Wireless Activity Wristband Black Small 5 4 6 2 in

Last Updated: November 25, 2018 (Refresh Now)

5.6

SCORE

/10

Total Reviews

1000

Old Reviews

Unverified

Spam Test

Yes

BLUETOOTH

Yes

USB

240 meters

SIZE

Yes

FM RADIO

Review Analysis - 992 recent, verified reviews

Detailed Mode

Band

269

fitbit, fell apart, apart, falling apart, fall apart

+12%

-88%

" ... It started bubbling a couple months after I got it and eventually literally fell apart (separated into 2 pieces with the skin falling off). ... "

" ... I tried to replace my band, and I ended up ruining my watch. ... "

" ... After about 6 months the band started to peal away from the watch face. ... "

" ... However, within 1 year, the rubber is separating and the band is also turning black easily. ... I also don't know whether they have the service to replace a band. ... "

" ... Same issue as others with the band stretching and pealing away from the body. ... "

" ... There is a construction flaw in that after you plug it up and charge it repeatedly over a period of time the band falls apart. ... Each time the band has fallen apart in the approximate one-year timeframe. ... "

Product Reliability

262

year, lasted, 6 months, fitbit, 2016

+13%

-87%

" ... This is a very expensive watch that you have to replace each year! ... "

" ... Have had this watch for only four months and it doesn’t work. ... Apparently can’t return it after one month. ... "

" ... Just fantastically unreliable and temperamental. ... "

" ... I’ve had this fit bit for BARELY 2 months now. ... I believe within the first month, I had a syncing error which took me about 4-5 hours to figure out myself because the support team at Fitbit wouldn’t respond. ... "

" ... It was very disappointing to have one of the three Fitbits I bought go bad at just a little over a year. ... "

Build Quality

189

fell apart, fitbit, falling apart, band, started

+6%

-94%

" ... It started bubbling a couple months after I got it and eventually literally fell apart (separated into 2 pieces with the skin falling off). ... "

" ... I suspect the stress of bending and inevitable brushes against objects caused this. ... The watch face itself is plastic and has started to crack. ... "

" ... Charging port on band cracks and falls off. ... "

" ... There is a construction flaw in that after you plug it up and charge it repeatedly over a period of time the band falls apart. ... "

" ... It worked great until one day it started to fall apart. ... The button on the side fell off and the mechanism on the back of the Fitbit that recharged it totally fell apart. ... Also the rubber started coming unglued. ... "

" ... There is a construction flaw in that after you plug it up and charge it repeatedly over a period of time the band falls apart. ... "

" ... The metal piece has now broken off and no longer burns me. ... "

" ... The plastic band around the charging port has broken off after 7 month since I purchased it. ... "

Charging

147

fitbit, charge hr, charging, charged, hold a charge

+18%

-82%

" ... Charging port on band cracks and falls off. ... "

" ... But now it's almost impossible to charge as the metal piece is what was holding the charger in the fitbit. ... "

" ... The plastic band around the charging port has broken off after 7 month since I purchased it. ... "

" ... But now it's almost impossible to charge as the metal piece is what was holding the charger in the fitbit. ... "

" ... The small part that goes over the mode button and charging port came off. ... "

" ... Needs charged frequently. ... "

" ... This would not hold a charge any longer. ... "

Battery Life

106

hold a charge, hours, days, charged, battery life

+17%

-83%

" ... Battery life on this is awful. ... Even with everything shut down I'm only getting 48 hours of battery. ... "

" ... The battery life is terrible!! ... "

" ... This would not hold a charge any longer. ... "

" ... And it’s battery life began to decrease rapidly from lasting four or five days to lasting about 16 hrs before completely dying. ... "

" ... It states it hold a charge for 5 days, mine didn't hold a charge for 24 hours! ... "

" ... needs to be recharged ever 3 to 4 days ... "

" ... Now the Fitbit won't hold a charge for more than 8 hours. ... "

Comfort

103

wrist, wearing, fit bit, everyday, fitbit

+42%

-58%

" ... They start to fall apart rather quickly after very light use (not everyday wear and no rough workouts). ... "

" ... The metal part started burning my wrist. ... So I switched wrists and dealt with it. ... Once that's gone I'm sure I'll fall off the THM diet train and start getting fat! ... "

" ... That thing lasted until last week when it decided to fall apart, just like the original one. ... "

" ... Terribly disappointing, as I'm STILL wearing it . ... "

" ... It was on my wrist for very basic wear and tear. ... "

" ... This one is very bulky, sits high up on your wrist, larger than a big watch. ... "

Price

waste of money, spend, paid, fitbit, waste your money

+25%

-75%

" ... Total waste if money!!!! ... "

" ... PLEASE do not buy this version and seriously save your money. ... "

" ... Waste of money. ... "

" ... It does not worth my time to spend for such a BBADD Product, ... "

" ... I can only say I hope you have better luck if you spend your hard earned money on this piece of junk. ... "

" ... Why would I want to spend more money when I already spent over $120 for a product that didn't work for more than a week?!? ... "

Pedometer

fitness, tracker, count, stairs, heart rate

+69%

-31%

" ... Keeps me inspired when I check my steps and stair climbing. ... So, I had to count the ramps back and forth to work, subtract from total stairs for accurate count. ... "

" ... I have had three Fitbit Fitness Trackers. ... "

" ... It's great for tracking my heart rate and steps which is all I wanted it for. ... "

" ... With the linked My Fitness Pal, I can can't calories and really maintain a good diet and track my exercise. ... "

" ... Heart rate, steps, calories, time floors , you name it it does it. ... "

" ... It tracks your heart rate, sleep, and steps. ... "

Returns

return, sent, send, refund, fitbit

+11%

-89%

" ... I destroyed the first one by jumping in the pool and bought this replacement. ... "

" ... Not happy with this product , but am unable to return ... "

" ... I was unable to get an offer for replacement, repair or a credit. ... "

" ... The deadline for return was sept 17. ... "

" ... I have had the fitbit over a year, so am waiting to see if I can return/replace the item. ... "

Fit

fell apart, fit, fell, piece, metal piece

+26%

-74%

" ... It started bubbling a couple months after I got it and eventually literally fell apart (separated into 2 pieces with the skin falling off). ... "

" ... I’ve had this fit bit for BARELY 2 months now. ... "

" ... fell apart after about a year. ... "

" ... First the plastic pulls away from the screen and then the hard plastic pieces begin to fail and break off. ... "

" ... The metal piece on the back that holds the charger in place broke off the display which makes it impossible to charge. ... I reached out to fitbit and was offered 50% off another fit bit product. ... "

" ... Stay away from these. ... "

" ... The first started getting large bubbles in the wristband and finally fell apart. ... "

Accuracy

accurate, heart rate, stairs, count, calories burned

+73%

-27%

" ... So, I had to count the ramps back and forth to work, subtract from total stairs for accurate count. ... "

" ... It's great for tracking my heart rate and steps which is all I wanted it for. ... "

" ... Heart rate, steps, calories, time floors , you name it it does it. ... "

" ... For the most part, it's very accurate. ... "

" ... It tracks your heart rate, sleep, and steps. ... "

Sleep Tracking

track, heart rate, steps, tracks, stairs

+76%

-24%

" ... Although it tracks sleep as well I don't usually use it for that. ... "

" ... I also monitored my water intake, sleep pattern, weight, and as it indicates my heart rate( HR). ... "

" ... Wears it everyday to track steps, heart rate, and even sleep patterns. ... "

" ... With the linked My Fitness Pal, I can can't calories and really maintain a good diet and track my exercise. ... "

" ... Heart rate, steps, calories, time floors , you name it it does it. ... "

" ... New fitbit user obsessed with getting steps, calories, sleep, etc. ... "

Heartrate

hr, fitbit, heart rate monitor, accurate, tracking

+80%

-20%

" ... Heart rate, notifications, alarms, quick view, auto-sync. ... "

" ... It's great for tracking my heart rate and steps which is all I wanted it for. ... "

" ... Heart rate, steps, calories, time floors , you name it it does it. ... I have had other monitors in the past but I still come back to the fitbit monitors. ... "

" ... As well as on the Fitbit itself, the app shows how many steps taken in a day, the calories burned, current heart rate, and how many flights of stairs taken. ... "

" ... The charge HR keeps track of average heart rate. ... "

" ... I bought this for my husband who was interested in tracking his steps, calories burned, and his heart rate while working out. ... "

Device Compatibility

fitbit, syncing, syncs, stopped syncing, tracker

+34%

-66%

" ... Syncing doesn't work properly either. ... "

" ... In terms of software, I sync my Fitbit with an iPhone over Bluetooth, which seems to take at least 5 minutes, if it properly syncs at all. ... "

" ... Now here is the problem, one day an update suggestion appeared on my linked app on my mobile device. ... My friend has the same device & experiences no problems but they've never updated the device. ... Appears that it is an ongoing problem for users who have updated the device. ... "

" ... I have constant problems with syncing. ... "

" ... Random shutdowns, syncing issues, lack of responsiveness. ... "

" ... The fitbit will not sync with my computer or ipad. ... "

" ... I have 2 problems with this product and will not be replacing it with another fitbit device. ... "

" ... This fitbit will not sync to my cell phone which makes most of the additional features unavailable. ... "

Marketplace

replacement, pictures, see, sent, emailed

+53%

-47%

" ... I chose the free replacement on Monday and it was delivered by Wednesday. ... "

" ... Thank you for your time. ... "

" ... Did what the description said it would. ... "

" ... Seller was a pleasure to deal with. ... "

" ... Came in new package as described. ... "

" ... It is a lot more red than the picture indicates. ... "

Apps

fitbit, apps, tracker, user friendly, lacking

+48%

-53%

" ... Compatibility with apps besides the Fitbit app is lacking, there are many other devices that are very open to communication with most fitness apps out there. ... "

" ... Now here is the problem, one day an update suggestion appeared on my linked app on my mobile device. ... "

" ... Then it said it needed a software update. ... "

" ... My app says I should have 1/2 battery life and the Fitbit says it is dangerously low. ... "

" ... The app is complete amature hour and continusly fails to sync with the watch on Android. ... "

" ... Also, there was a significant discrepancy in the steps that fitbit recorded compared tp the phone app. ... "

Water Resistance

shower, waterproof, wear, sweat, wet

+32%

-68%

" ... I do not get it wet. ... "

" ... The wristband failure is not due to any misuse or exposure to water. ... "

" ... I'm careful not to get it wet, I wipe it down after workouts . ... "

" ... I never put it in water or anything, now the batter symbol shows up when it turns on. ... "

" ... Out of the box it's awesome, just don't accidentally get it wet. ... "

" ... The wristbands started falling apart a month prior despite never being submerged in water. ... "

" ... Out of the box it's awesome, just don't accidentally get it wet. ... "

Color

red, tangerine, pink, loves the color, wardrobe

+81%

-19%

" ... Love the pink color! ... "

" ... This one is amazing, the color does fade/get darker easily if you're very active. ... "

" ... For what it's worth, I bought the teal, a bit bold for me, but she loves the color and it accessorizes well even with her professional wardrobe! ... "

" ... Loves the color especially. ... "

" ... I mostly got this color because it was the cheapest. ... It's not a problem for me though since I didn't really care about the color. ... "

Design

red, color, fitbit, peeling, looks good

+40%

-60%

" ... Then the symbol will appear with an exclamation point over it. ... "

" ... Poor design, poor manufacturing and dishonest advertising. ... "

" ... I think it is a design flaw. ... I am starting to shop other brands because I am tired of this problem and how the wristband looks. ... "

" ... I really like my Fitbit for what it does, but absolutely hate the quality of its build. ... "

" ... I'm sold on the category just not fitbit because of their build quality. ... "

" ... and, the color was a little disappointing, as it appears more a peachy pink than pink. ... "

As Gift

christmas, present, loves, bought, daughter

+97%

-3%

" ... I bought two of these for my preteen grandchildren last Christmas because I liked mine so well. ... "

" ... great birthday present ... "

" ... Gift for my husband-started acting funny (time changed completely) and he stopped using it ... "

" ... This was a gift for my daughter. ... "

" ... I bought this for a gift and she just loved it. ... "

" ... Bought as a gift and the recipient loves it. ... "

Delivery

packed, described, condition, replacement arrived, replacement

+78%

-22%

" ... Package and product in better condition than expected! ... "

" ... I chose the free replacement on Monday and it was delivered by Wednesday. ... "

" ... The product itself was delivered promptly and without any issues. ... "

" ... Item was just as described and arrived on time. ... "

" ... The replacement arrived quickly, and appears to be working fine. ... "

" ... Came in new package as described. ... "

" ... Received order on time and device working OK. ... "

Weight Tracking

pounds, weight, lost, lost weight, losing weight

+100%

" ... Love that it helps keep me on track with my fitness and eating. ... "

" ... With the linked My Fitness Pal, I can can't calories and really maintain a good diet and track my exercise. ... "

" ... To get the full benefit of the fitbit I am using the fitbit app for my phone and I can chart my heartrate (which the doc wants watched) and when exercising I can tell if I have reached my "burn rate". ... "

" ... I'm able to know how much food I can eat and how much weight I can expect to lose anytime of the day. ... I started the program 5 weeks ago and have lost 11 1/2 pounds. ... "

" ... It does encourage me to get up and walk around and I have lost weight using it. ... "

Cleaning

get it wet, cleaned, tried, gets dirty, dirty

+12%

-88%

" ... I tried to clean it and just couldn't. ... "

" ... I do not get it wet. ... "

" ... Now my second one is getting the same bubbles. ... "

" ... I'm careful not to get it wet, I wipe it down after workouts . ... "

" ... Even the tangerine color stained dark and could not be cleaned. ... "

Ease of Use

simple, setup, fitbit, app, unable

+74%

-26%

" ... It is also very easy to figure out. ... "

" ... I don't find it user friendly. ... "

" ... I love everything it does and tracks and it was easy to use and set up. ... "

" ... The app also has a great interface and super easy for anyone to setup. ... "

" ... Was simple to open. ... Simple to set up. ... "

For Kids

bought, wife, daughter, christmas, liked

+95%

-5%

" ... I bought two of these for my preteen grandchildren last Christmas because I liked mine so well. ... "

" ... daughter really likes this tracker ... "

" ... Bought this for my daughter for Christmas. ... "

" ... Bought this for my grandson and he loves it! ... "

" ... She loves it. ... "

" ... My niece loves it. ... "

Screen Protection

started, fell, band, apart, starting

+5%

-95%

" ... The watch face itself is plastic and has started to crack. ... "

" ... The plastic began to bubble and pull away from the screen. ... "

" ... Now my second one is getting the same bubbles. ... "

" ... The screen got missed up so you can't read the time. ... "

" ... Silicone under the screen peeled up and came loose. ... "

" ... Most times it is just a black screen. ... "

" ... The band at the top of the screen started to peel off too (later I discovered the plastic housing below has a crack too). ... The screen cracked on its own (I know I did not bump it since I was very careful with the replacement) in two places. ... "

Display Clarity

display, read, fitbit, starting, started

+15%

-85%

" ... Moisture appeared on display. ... "

" ... so got no resolution . ... "

" ... It was not possible to read the display in any kind of bright light. ... Also the display is very small, and difficult to read for anyone who has reading challenges (has to wear reading glasses). ... "

" ... The screen got missed up so you can't read the time. ... "

" ... Most times it is just a black screen. ... "

" ... The screen started doing this fuzzy thing after about two days of wearing. ... The "real" screen will still pop up after a few resets, but it is highly annoying as it does this periodically throughout the day. ... "

Features

liked, promised, opted, newer, green

+88%

-12%

" ... There are some more cool functions if you choose to use them . ... "

" ... I like the features but for the same price you can buy from other brands that offer more features. ... "

" ... AS much as I like these features, I will purchase a different brand next time. ... "

" ... It seemed accurate and I liked the features. ... "

" ... I love it and 5 stars for rest of features ... "

" ... All the features worked well, as promised. ... "

Software Platform

fitbit, download, works well, account, lacking

+31%

-69%

" ... Fitbit notified me of an os update so I clicked on it to download the update. ... "

" ... Now here is the problem, one day an update suggestion appeared on my linked app on my mobile device. ... "

" ... Then it said it needed a software update. ... When downloading the update, it locked up & I haven’t been able to get it to work since. ... "

" ... This is a critical software sync error that Fitbit has not been able to resolve for me without resetting the device daily. ... "

" ... The app is complete amature hour and continusly fails to sync with the watch on Android. ... "

" ... At first I thought it might be a problem with all of the iOS software updates bumping my Charge HR paring, but that is not the case. ... "

" ... A quick search online or even on their own Fitbit Community Discussions will show hundreds and hundreds of messages with these issues. ... "

" ... Seems to be a bug in the software that causes this model to effectively crash. ... "

Setup

directions, app, told, wks, ways

+60%

-40%

" ... Had to un-install the program, and re-install it twice (Fitbit "help" recommended this). ... "

" ... The app also has a great interface and super easy for anyone to setup. ... "

" ... It came early, start up was so simple and i hadn't had a single issue. ... "

" ... Less expensive than my local department store even with all of their discounts! ... "

" ... Simple to set up. ... "

Bluetooth

fitbit, sync, via bluetooth, months of use, willing

+29%

-71%

" ... Takes forever to sync with an iPhone 6S Plus and shuts off and disconnects from Bluetooth at will. ... "

" ... In terms of software, I sync my Fitbit with an iPhone over Bluetooth, which seems to take at least 5 minutes, if it properly syncs at all. ... "

" ... Today, it failed to pair and sync no matter what I tried. ... "

" ... I was willing to look past random bluetooth connectivity issues on all 3 Fitbit's that I've owned, however, they all fell apart after several months of use. ... "

" ... - Takes long time to sync on bluetooth. ... "

" ... It will not pair with my iphone via bluetooth. ... "

" ... So i've gotten like 4 months of use out of this thing and bluetooth just died one day. ... Bluetooth appears to be dead. ... "

Ports

broke, usb, tracker, sync, recharge

-100%

" ... I plug it in. ... "

" ... The 1st one broke apart at the charging port. ... "

" ... Today, the charging port on the device broke. ... "

" ... Tried to recharge with 2 different USB cords and 2 different outlets, all for nothing. ... "

" ... Charging port seems loose but can't charge it. ... "

Defective Delivery

defective, replacement, product came, pieces, offer

+27%

-73%

" ... I would give 5 stars if I hadn't gotten a defective Fitbit and it stop working 1 day after I opened the package. ... "

" ... This one is defective. ... "

" ... They offer no replacement pieces. ... "

" ... This is not a repairable defect. ... "

Product As Described

see, described, wonderful, two, time

+90%

-10%

" ... Did what the description said it would. ... "

" ... Came in new package as described. ... "

" ... It is a lot more red than the picture indicates. ... "

" ... Perfect and shipped as described . ... "

Exchange

refund, return, fit bit, discount, thrilled

+10%

-90%

" ... Very disappointed Amazon won't allow at least an exchange. ... "

" ... I believe a exchange is in order or a refund. ... "

" ... The company would not do an exchange, only a refund. ... "

" ... I have repeatedly asked for RMA number to return for repair or exchange . ... "

" ... Can this be returned to Fit Bit for a return or exchange? ... "

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Specifications

Body

Size: 240 meters

Weight: 136.08 grams

Connectivity

Bluetooth: Yes

USB: Yes

FM Radio: Yes

Recommendations

...

Yes

BLUETOOTH

Yes

USB

240 meters

SIZE

Yes

FM RADIO

Recommendations

...