Last Updated: November 26, 2018 (Refresh Now)
Fitbit Charge HR Wireless Activity Wristband
Last Updated: November 26, 2018 (Refresh Now)
4.7
SCORE
/10
Total Reviews
649
Old Reviews
0
Unverified
62
Spam Test
PASS
Yes
BLUETOOTH
Yes
USB
240 meters
SIZE
136.08 grams
WEIGHT
Review Analysis - 587 recent, verified reviews
Detailed Mode
Charging
132charging, hold a charge, charged, fitbit, charge hr
+6%
-94%
" ... The first thing to break was the plastic cover that connects to the charging cord. ... "
" ... Stopped charging and working after 14 months, out of warranty so no more fitbits for me ... "
" ... The first one they sent never even turned on once fully charged. ... I returned it, and the second one that was sent has never held a charger longer than 2 days. ... For the past month it dies with half the charge left, so once I plug it in it shows that it is partly charged, will fully charge if I leave it plugged in and then will die again the next day. ... "
" ... I put it on the charger it registered as full. ... "
" ... Waste of money, I can't send it back and yet the Fitbit wont charge. ... "
" ... Today, I charged it for several hours until I received the Full Charge alert through e-mail. ... "
" ... I charged it to full, left it on a counter untouched, and had to recharge it again when I went to use it three days later. ... "
" ... Sometimes the battery dies stops holding a charge. ... "
Product Reliability
122stopped working, year, years, lasted, stopped
+9%
-91%
" ... I bought this item in july, it has already stopped working. ... "
" ... This watch stopped syncing and working as it should after about a year and has been going downhill ever since ... This means that for the price paid, it lasted only a little over a year? ... "
" ... Stopped charging and working after 14 months, out of warranty so no more fitbits for me ... "
" ... Worked for 10 minutes! ... "
" ... I ordered him a new one in August when his had finally broken and it is already broke :( ... "
" ... Lasted less than 30 days. ... "
" ... It said up to 5 days. ... "
" ... It worked for bout a month until the sync stopped working and can not connect to the app anymore, which makes me unable to reset the time that is off too. ... "
Battery Life
119battery, hours, hold a charge, days, charged
+9%
-91%
" ... The first one they sent never even turned on once fully charged. ... For the past month it dies with half the charge left, so once I plug it in it shows that it is partly charged, will fully charge if I leave it plugged in and then will die again the next day. ... "
" ... Lasted less than 30 days. ... "
" ... I just wanted it for the steps turned all the other options off and I cant get the battery to last 24 hours. ... So I was expecting at least 24 hours. ... "
" ... Not having an actual percentage of the battery is absolutely stupid. ... "
" ... The battery life was very poor. ... I charged it to full, left it on a counter untouched, and had to recharge it again when I went to use it three days later. ... "
" ... Sometimes the battery dies stops holding a charge. ... "
" ... I got this after my Garmin battery died. ... "
" ... I bought this one, had it since the end of June and now it’s no holding a charge and I cannot get it to communicate with the app. ... "
Band
86fitbit, fell apart, wrist, apart, bands
+9%
-91%
" ... The side button to check stats on the band could use some work. ... instead of this, where it's right at the point of twisting your wrist uncomfortably. ... "
" ... Sometimes, the band/mechanism that holds the band falls apart. ... The band mechanism on this product does not hold up. ... Be prepared to have to contact fitbit customer support after 6 months to get the product replaced because the band won't hold up. ... "
" ... Once the wristband broke, my daughter was unable to wear it anymore. ... "
" ... Was initially pleased but the band came apart. ... "
" ... The band separated from the watch and then the band strap broke. ... "
" ... Never gotten wet besides a cleaning which was done with a toothbrush and the band is slowly startling to peel and come apart. ... "
" ... First the plastic casing that connects to band fell apart. ... Worked for a bit, but then the entire band fell away from casing. ... "
" ... I loved my Fitbit, up until it completely fell apart 6 1/2 months later. ... After about 3 months the original band broke, I had bought a new back up band just in case thank goodness. ... But, 3 months later the band is fine but the main backing broke and fell off. ... "
Build Quality
68band, fitbit, broke, apart, plastic
+4%
-96%
" ... The first thing to break was the plastic cover that connects to the charging cord. ... "
" ... I ordered him a new one in August when his had finally broken and it is already broke :( ... "
" ... The material of the box can't handle the strength of the glue, so you have to completely shred apart the box to even attempt to get to the fitness band. ... "
" ... Sometimes, the band/mechanism that holds the band falls apart. ... "
" ... It was replaced Free of charge but that one also came apart. ... "
" ... The plastic piece along the back and side of the display screen that connects the charger cracked on one side after about 2 months of use. ... "
" ... First the plastic casing that connects to band fell apart. ... "
" ... I loved my Fitbit, up until it completely fell apart 6 1/2 months later. ... But, 3 months later the band is fine but the main backing broke and fell off. ... "
Returns
46returned, returning, refund, cannot, amazon
+7%
-93%
" ... This was a brand-new device, returned the day we received it. ... "
" ... I contacted the seller to see if I could return the product for a refund but that was unsuccessful too! ... "
" ... Received a refund but haven't even used it once since. ... "
" ... We are unable to return it because we were a few weeks past the cut off date. ... "
" ... the only choice is a "return" button. ... This change is not based on the Fitbit, itself, but on the response by Amazon when I wanted to return it. ... They said that they cannot accept it for return, but that I should just keep it and do whatever I want with it. ... "
" ... I tried to return it but got the message that it’s not returnable. ... Very disappointed and angry that I can’t return it for a new one. ... "
" ... “According to our return policy we accept returns within 30 days. ... "
" ... Can’t be replaced ... "
Price
37money, waste your money, waste of money, worth, year
+30%
-70%
" ... This means that for the price paid, it lasted only a little over a year? ... "
" ... Waste of my time. ... "
" ... Don't waste your money on this. ... "
" ... Don’t waste your money or time with this. ... Total waste of money and time! ... "
" ... Waste of money. ... "
" ... Don't bother wasting your money. ... "
" ... Waste of money. ... "
" ... Unfortunately, they only offer discounts to make you down more money. ... "
Comfort
37wrist, wearing, strap, worn, fitbit
+30%
-70%
" ... It performs marginally better while sitting motionless and resting. ... "
" ... Once the wristband broke, my daughter was unable to wear it anymore. ... "
" ... Uncomfortable to wear. ... "
" ... The only one that is still able to be worn is mine!! ... "
" ... The second one now strap is bad, the button on the side fell off. ... "
" ... The second problem is that my Fitbit literally fell apart after only two years of use. ... "
" ... It’s stif and is uncomfortable to wear at night. ... "
" ... so I tried to wear it for two days even though it’s too small. ... It’s half dead after an hour of wearing. ... "
Fit
32fit, year, rubber, fell apart, started falling apart
+16%
-84%
" ... iPhone won't sync with it. ... "
" ... I loved it until the back snapped off after two months. ... I bought a replacement, but it doesn’t fit right and now I can’t get the charger to stay attached. ... "
" ... So two broken fit bits within 1 year. ... "
" ... stay away from this product!!! ... "
" ... I loved this device, but it started falling apart. ... "
" ... I may have to send this back if I can not pair the Fit Bit with a device. ... "
" ... I had to replace my first one it basically just fell apart. ... "
" ... I have had 3 devices fall apart and get replaced. ... "
Device Compatibility
29fitbit, app, syncing, connect, bluetooth
+17%
-83%
" ... Then, finally, the device refused to make any wireless connection anymore, despite all attempts at resetting. ... "
" ... Then I began noticing it would not want to sync. ... "
" ... Would not sync. ... "
" ... iPhone won't sync with it. ... "
" ... I just can't figure out why this will not sync up with my phone and other devices. ... "
" ... Then, when I tried to sync, it wouldn’t. ... I tried to delete the device and re-add it but it won’t work. ... "
" ... i fouldnt get it to respond so I bought an Iphone watch instead. ... The Fitbi=t apparently works with android but locks up with iPhone. ... If you have an iPhone, get an Iwatch, It outperforms the fitbit and does not lock up. ... "
" ... Could not get it to sync up so I could use it. ... "
Pedometer
26walking, hr, count steps, accurate, treadmill
+58%
-42%
" ... At the time that I bought mine I was a bartender so it was definitely neat to see how many steps I took as a stay at home momma by day and bartender by night. ... "
" ... Now I can count every single step, not just the steps on my phone! ... "
" ... Great way to calculate steps and challenge other with a Fitbit . ... "
" ... But many less expensive types of devices also count steps well. ... "
" ... A good tracker. ... Helps to set personal goals. ... "
" ... The Charge HR is easy-to-use and great for tracking steps, distance, etc. ... "
" ... Much better fitness trackers out there ... "
" ... It helps me keep track of more than just my steps. ... "
Sleep Tracking
23track, steps, sleeping, morning, fitbit
+43%
-57%
" ... Instead, it just gives the overall calories it thinks I burned while sleeping, so right from the beginning of the morning, my CICO management is skewed since the fitbit just lumps all the calories burned into one number instead of breaking it down like other fitness bands have done for me. ... "
" ... I purchased this to track my steps and my sleep. ... "
" ... According to my heart doctor, the Fitbit Charge HR does not track heart rates accurately, and according to my sleep doctor, it can't really tell you much of anything accurate about your sleep, either. ... "
" ... very disappointing, and I don't even sleep with it on. ... "
" ... Did not track sleep accurately, does not work. ... "
" ... It also didn’t track my sleep properly. ... "
" ... I turned off auto sync, only wear it when I'm working out, no more to track my steps or sleep and now the battery life lasts only for a day. ... "
" ... To use this, I either have to take it off at night and not track my sleeping OR charge it in the morning and miss getting steps counted. ... "
Accuracy
23accurate, hr, count steps, walking, treadmill
+48%
-52%
" ... It registered about 1500 steps but then it even stopped doing that. ... "
" ... I followed steps to try and reset the HR to see if something else was wrong, but now the HR is completely dead and the charger isn’t working so . ... "
" ... it was never accurate with the number of steps I took. ... My heartrate was never accurate either. ... "
" ... The accuracy is questionable because it'll give me a HR of 165-180 when I go out for a light jog or walk to work. ... "
" ... It didn't accurately record my stats. ... "
" ... I put it on and it would not track steps. ... "
" ... Went to check my steps around 2 and it was dead. ... "
" ... It isn't as accurate ... "
Marketplace
22seller, refunded, supplier, products, contact
+41%
-59%
" ... I need to contact the seller. ... "
" ... They referred us back to the seller. ... "
" ... Do not have the time and the energy to contact the seller . ... "
" ... Definitely not buying products from this company again. ... "
" ... So this appears to be a bad lot of FitBits, whether that is because they are knock-offs, reconditioned items, or just damaged, I do not know. ... "
" ... amazon refunded me which is nice but this product is a piece of trash. ... "
" ... Quiero responsabilidad de AMAZON que me lo vendio. ... "
" ... Lousy product and lousy company that can't stand behind their products. ... "
Apps
18fitbit, sync, syncing, android, youtube
+28%
-72%
" ... There's plenty of issues with the app not saving settings, even though it auto-saves the input you give (no matter how many times I go back to update things, it'll reset as soon as I leave that section to fill out more things.) ... "
" ... There was no way I could synchronize it with the app at all! ... "
" ... I cant even sync my fitbit to the app. ... "
" ... the 4 number code you're supposed to enter in the app doesn't show up. ... "
" ... Also, during a Fitbit app update, it completely froze during the download and hasn't worked since. ... "
" ... These won't sync, called fitbit and they told me these are not selling these anymore and you can't use them with app. ... "
" ... The syncing with the app is my biggest headache. ... There are some solutions I found on Youtube but even those are hit and miss. ... "
" ... One star only for the app. ... "
Heartrate
17hr, heart rate monitor, monitor, fitbit, track
+41%
-59%
" ... However, 8/10 times that I tried to check my heart rate while exercising the device displayed dashes (as in ---) instead of a valid heart rate. ... "
" ... According to my heart doctor, the Fitbit Charge HR does not track heart rates accurately, and according to my sleep doctor, it can't really tell you much of anything accurate about your sleep, either. ... "
" ... Heart rate is inaccurate. ... "
" ... I had to disable the heart rate monitor, messaging, and everything else I could find in order to keep the battery charged one day. ... "
" ... First, the heart rate monitor just doesn't work that well. ... Anyone who is used to a chest strap's performance will be very disappointed by the inconsistency and misreadings of the Fitbit's heart rate monitor. ... "
" ... Every small movement brings up the clock and the heart rate reads too high (checked against my pulse). ... "
" ... The only good thing about it other than the fitness tracker app is that it measures heart rate. ... "
" ... Not real happy bought this too keep my daughters pulse rate activity. ... "
Design
15color, black, red, one, material
+53%
-47%
" ... I've just seen and dealt with much better designs. ... "
" ... I hate wearing things on my wrists but i love that it doesnt look bulky. ... "
" ... Love the tangerine color it’s very coral like. ... "
" ... Love this one because it has such a small face. ... "
" ... I also, like the blue color, too. ... "
Setup
14set, say, phone, following, easy
+21%
-79%
" ... Worked for 10 minutes! ... "
" ... Also, no instructions. ... "
" ... I charged it according to the instructions. ... "
" ... The instructions say it should last about 5 days. ... "
" ... The instructions say 4-5 days on a charge, but this one only lasts barely 2 days. ... "
" ... I told him to give it until the morning. ... "
" ... So they sent me instructions for factory resetting it. ... "
" ... I couldn't even factory restart mine following the directions. ... "
As Gift
13wife, present, loved, sister, birthday
+77%
-23%
" ... My husband bought one of these in 2016 and LOVED it. ... "
" ... My sister loved it. ... "
" ... Brothers birthday present to keep up with his sisters ... "
" ... gave as a gift ... "
" ... used as a gift for relative and they love it ... "
" ... It was a gift to for my sister, she states it works well. ... "
" ... Got this for my wife as a gift. ... "
" ... A gift for my wife and one that satisfied her needs. ... "
Controls
12would, turn, show, power, nothing
-100%
" ... I would press the button and it just never would show the time or anything on the display. ... "
" ... The side button to check stats on the band could use some work. ... "
" ... the only choice is a "return" button. ... "
" ... Appeared to charge but once unplugged nothing would show on the screen when pushing or holding the button as described to power on. ... "
" ... Then the power button would only work sometimes, then stopped working altogether. ... "
" ... and yes, I've done pressed the button, ive held down on the button but it does nothing. ... "
" ... Fell apart,control button came out. ... "
" ... It will not turn on. ... "
Delivery
12delivered, day, working, received, package
+42%
-58%
" ... It said up to 5 days. ... "
" ... It arrived defective. ... "
" ... Item arrived on time but is not working at all. ... "
" ... Product arrived D.O.A. ... "
" ... Was broken on arrival. ... "
" ... I charged the Fitbit completely when it arrived. ... "
" ... This product was delivered to me over a month ago and we are outside of the 30-day return policy for Phototech, so I cannot return it even though it’s been out of the package for 7 days since this past Mother’s Day. ... "
Display Clarity
12display, read, black, returned, red
-100%
" ... Screen doesn’t show. ... "
" ... The display doesn't work so yeah, it's garbage. ... "
" ... The screen would not turn on upon arrival. ... "
" ... First, the screen got a slight crack in it, I don't know how. ... "
" ... The screen was black, attempted to reset it and still nothing. ... "
" ... I can tap the screen. ... "
" ... The screen cracked across the bottom and split. ... "
" ... Display impossible to read and t didn’t hold a charge for more than a few hours. ... "
Screen Protection
11cracked, plastic, rubber, plan, fitbit
+9%
-91%
" ... The plastic piece along the back and side of the display screen that connects the charger cracked on one side after about 2 months of use. ... "
" ... First, the screen got a slight crack in it, I don't know how. ... Then a piece of the screen chipped off (again, I am NOT tough on this FitBit). ... "
" ... I can tap the screen. ... "
" ... The screen cracked across the bottom and split. ... "
" ... The band bubbles up away from the tracker/screen and eventually separates altogether. ... "
" ... Plastic cracked then readings went haywire ... "
" ... (with still a black screen.) ... "
" ... The sticky thing that is holding the screen has dropped of after 2 years out of nowhere. ... "
Ease of Use
10easy to use, difficult, set, put, wear
+70%
-30%
" ... A little confusing at first but easy to catch on. ... "
" ... Easy to wear and good quality. ... "
" ... Easy to use ... "
" ... easy to use. ... "
" ... Easy to use. ... "
Color
10love the color, like, red, one, love
+90%
-10%
" ... Color doesn't go with everything but I got a great deal on it💖 love all my fitbits💖💖 ... "
" ... Love the tangerine color it’s very coral like. ... "
" ... And I love the color! ... "
" ... Make sure to look at different color options bc the same model in blue was almost 3 times the price of the teal option (and about $100 more than the average price) we ordered to match her phone case. ... "
" ... I have had in different colors and loved them. ... "
" ... I also, like the blue color, too. ... "
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Specifications
Body
Size: 240 meters
Weight: 136.08 grams
Connectivity
Bluetooth: Yes
USB: Yes