Last Updated: September 20, 2021 (Refresh Now)
First Alert SA320CN Dual Sensor Smoke and Fire Alarm Battery Powered Frustration Free Packaging GRAY
Last Updated: September 20, 2021 (Refresh Now)
5.8
SCORE
/10
Total Reviews
999
Old Reviews
768
Unverified
51
Spam Test
PASS
Review Analysis - 180 recent, verified reviews
Detailed Mode
Usage
43house, installed, installation, easy, button
+81%
-19%
" ... Easy to install. ... "
" ... Functions as designed. ... "
" ... They are not too expensive, easy to install, good and loud. ... "
" ... Easy to install. ... "
" ... The alert is mounted in the garage and is loud enough that I can hear it in the house. ... "
" ... Unit was easy to install and activate. ... "
" ... This was so easy to install and works appropriately. ... "
" ... I'd buy these again, I appreciate that they were affordable so I could quickly make my house safer. ... Super easy to install, I did it all myself. ... "
Reliability
42manufacture, smoke, detector, chirping, batteries
+19%
-81%
" ... Two of the four malfunctioned within a week of each other. ... "
" ... Supposedly it is to last "10 years" but mine lasted two. ... Maybe it was defective. ... "
" ... They were over 1 year old before I received them. ... "
" ... I purchased and installed 6 of these units less than a year ago, and already one of them has failed. ... "
" ... The unit started chirping after two years. ... "
" ... Then we checked the manufacture date, and it was September 2018. ... We don't know if this detector was previously used, returned, defective, or something else. ... "
" ... Malfunctioning right out of the box ... "
" ... It worked for exactly one year. ... After a year it started with the five rapid chirps that mean the unit has reached the end of its life and the only way to stop it is to permanently deactivate it, which is not reversible. ... There is no reason this should have stopped working. ... If the other two I have work for at least two or three more years I will conclude that this one was just a lemon and return to my original plan. ... "
Battery
42chirping, aa batteries, smoke, detector, beeping
+38%
-62%
" ... Also, is it me or do these things ALWAYS die/run out of batteries at 3:30AM? ... "
" ... Came with corrosion on the batteries and terminals. ... "
" ... I opened the battery compartment and one of the batteries had that green corrosion acid type stuff on one of its terminals. ... I don't know if the detector or the battery is to blame. ... Addendum: My other one gave the low battery chirp just now, a couple months or so after the other one did. ... I replaced the batteries with new ones (verified they're good on a battery tester), but the alarm shows no sign of life. ... "
" ... Both the battery tray and the batteries are hard to remove. ... "
" ... Comes with batteries, but unfortunately mine were dead. ... "
" ... I purchased two First Alert SA3210 Smoke Alarm (Dual-sensing 10yr battery) units on 10/25/2019. ... They have an internal 10-year battery that cannot be replaced. ... "
" ... I like everything about this product except that after three years it's begun its Low Battery Chirping when the batteries aren't even low. ... Second time in a week I've checked the batteries replacing them once. ... Battery voltage 1.496V (not dead by a mile). ... "
" ... Last week it started "chirping" to indicate low battery -- even though I had just replaced the batteries a month earlier. ... "
Clock
36smoke, false alarms, alarms, fire, false
+25%
-75%
" ... Repeatedly made continuous alarm sound for no reason ... "
" ... There was no smoke at all when the alarm went off. ... I have the unit for only 2 weeks and there were 5 nights that the alarm went off for no reason ... "
" ... I haven't had any of the annoying false alarms some people have mentioned. ... "
" ... I bought this alarm on November 4, 2018. ... "
" ... Waste of a lot of money, and I have no idea where to turn for a working smoke alarm. ... "
" ... Just three months old and already it has failed (alarm sounds randomly). ... "
" ... We have had multiple false alarms with these fire alarms. ... "
" ... Went to put in alarm a couple months after purchasing and product kept malfunctioning (was brand new directly out of box). ... "
Marketplace
33return, replacement, item, arrived, returned
+24%
-76%
" ... We ordered this in April 2020. ... "
" ... Now I can't return it. ... "
" ... I would be hesitant from buying this item. ... "
" ... I received this item today (end Sept 2019). ... Either this is very old stock, or someone returned it to Amazon and they sold it as new. ... "
" ... Normally I would have grumbled a bit, and then I'd have ordered a replacement. ... "
" ... so i had to return it ... "
" ... Would not accept returns or an exchange. ... "
" ... When I received them I found they both had a manufacturing date of October 17, 2018. ... "
Usage / Setup
27installed, installation, smoke, six, loud
+96%
-4%
" ... Easy to install. ... "
" ... Very easy to install but after just 4 years of it's 10 year life the thing beeps 3 times and then waits for a minute and beeps again 3 times. ... "
" ... Easy to install. ... "
" ... Easy to install, loud horn, works as advertised! ... "
" ... Good packaging, easy to install, and uses AA batteries instead of 9V. ... "
" ... This was so easy to install and works appropriately. ... "
" ... Easy to install, but more importantly it could save your life! ... No new drilling needed, unless this is the first time you have installed a smoke detector. ... "
" ... Easy to install. ... "
Usage / Ease
21easy, loud, units, installation, beeps
+100%
" ... The unit was easy to install and has been trouble-free so far. ... "
" ... Easy to install, and only took about three minutes to install. ... "
" ... Easy to install. ... "
" ... This was so easy to install and works appropriately. ... "
" ... Easy to install if you know what you are doing. ... "
" ... Very easy to install but after just 4 years of it's 10 year life the thing beeps 3 times and then waits for a minute and beeps again 3 times. ... "
" ... Easy to install, but more importantly it could save your life! ... "
" ... Easy to install. ... "
Marketplace / Returns
14replacement, returned, replace, amazon, vendor
-100%
" ... Now I can't return it. ... "
" ... Concerning so returned. ... "
" ... Come to find out, these things can't be returned. ... "
" ... They got back to me rather quickly and we had a back and forth that went on for a week about getting a replacement. ... "
" ... Either this is very old stock, or someone returned it to Amazon and they sold it as new. ... "
" ... Oh, and after ordering the replacement ones, found out they aren't returnable. ... "
" ... Normally I would have grumbled a bit, and then I'd have ordered a replacement. ... "
" ... Hope that works or I will have to replace it. ... "
Marketplace / Marketplace
14item, date, manufacture, april, 2019
+29%
-71%
" ... There is a disclaimer on the label (which should have been in the description of the product listing) stating that it is in compliance with applicable international and national governmental regulations. ... "
" ... We ordered this in April 2020. ... "
" ... Also be aware that Amazon will not allow returns of this item, even though Amazon was the seller and it is not stated anywhere on the item page that it is not returnable. ... "
" ... I would be hesitant from buying this item. ... "
" ... This product appears to be either refurbished or counterfeit. ... I would not recommend purchasing this, or anything, from this seller. ... "
" ... Mine had a 9/2019 date. ... "
" ... Purchased July 2019. ... Manufacture date says 2018 April 07. ... "
" ... Amazon passes you to the Vendor, vendor wants to read the return time limits. ... I'm reevaluating my choice of using Amazon! ... "
Body
13mount, holes, drill, door, detectors
+46%
-54%
" ... This product appears to be refurbished as it is bubble wrapped without any packaging. ... "
" ... It only fit (barely) one set of the old mounting screws . ... Now my old detectors were really old, but I was disappointed that it didn't fit the existing screws. ... "
" ... The box, however, has a label which cleary states that it contains "Radioactive Material". ... I, however, am uncomfortable with this and chose to not keep it. ... "
" ... I turned it off [it took a few minutes to get a chair, climb up, twist it off, read the very small print "How to Deactivate Alarm" to turn off the noise. ... "
" ... I should have given the negative reviews more weight ... "
Usage / Capacity
11alarms, basement, kitchen, bedroom, loud enough
+73%
-27%
" ... I'd buy these again, I appreciate that they were affordable so I could quickly make my house safer. ... "
" ... I was overseas at the time (I always bring a CO alarm from home with me when I travel, to protect me and my family in hotel rooms etc) so I was not very hopeful of getting a fix from the manufacturer, but I contacted them anyway via the form on their website, and after a couple of emails, they FEDEXed a new alarm to me, at absolutely no cost. ... "
" ... Replaced 30 year old alarms in house. ... "
" ... Good value got them all through the house. ... "
" ... I have these alarms throughout the house. ... "
" ... We have one in our living room, hallway, each bedroom, utility room and basement. ... "
" ... The alert is mounted in the garage and is loud enough that I can hear it in the house. ... "
Price
8waste of money, money, worth, waste, sale
+50%
-50%
" ... I would not waste my money on purchasing this item. ... "
" ... Expensive waste of money. ... "
" ... For the price, the quality is poor. ... "
" ... what an utter waste of money. ... "
Sound
6sound, loud, hear, smoke, loud enough
+67%
-33%
" ... They are not too expensive, easy to install, good and loud. ... "
" ... Loud and also easy to silence. ... "
" ... Hopefully I never hear the smoke alarm working. ... "
" ... The alert is mounted in the garage and is loud enough that I can hear it in the house. ... "
Marketplace / Delivery
6received, item, 2018, sealed, packaging
+50%
-50%
" ... The item arrived with the switch already in the "on" position. ... The one I ordered arrived 17 March 2020, and is dated 3 December 2018. ... "
" ... When I received them I found they both had a manufacturing date of October 17, 2018. ... "
" ... I received this item today (end Sept 2019). ... "
Body / Fit
6mount, holes, drill, detectors, smoke
+83%
-17%
" ... Holes in base are designed to adapt to numerous configurations, so I was able to use the screws from my old (smaller) units, making it easy to install. ... "
" ... No marking or drilling….perfect replacement fit. ... "
" ... The new unit fit perfectly to the mounted plate. ... "
" ... I was afraid I would have to drill new holes, but the bracket comes with some variable/adjustable holes so you can fit it onto a variety of other screw holes and just tighten it in place. ... "
" ... All you do is loosen the old screws, remove the old mount, insert the new mount, and retightened. ... "
Usage / Controls
5test, alarm, went, sound, silence
+40%
-60%
" ... the switch on the back was in the ON position.). ... "
" ... Repeatedly made continuous alarm sound for no reason ... "
" ... She said it went off whenever she boiled water, and the silence button never worked. ... "
Stand
4mount, detector, wall, mounting screws, screws
+50%
-50%
" ... But after reading of other customer's unacceptably high failure rates, I can see the writing on the wall. ... "
" ... I'm not decided yet whether to buy another one to avoid putting new mounting hardware on the ceiling, on the assumption that these things at least probably can be relied on to give you a year's service before they are no longer any good. ... "
Body / Build Quality
4wrapped, smoke, sealed, screws, radioactive material
+25%
-75%
" ... This product appears to be refurbished as it is bubble wrapped without any packaging. ... "
" ... The box, however, has a label which cleary states that it contains "Radioactive Material". ... "
Sound / Volume
3loud enough, house, hear, easy to install
+100%
" ... They are not too expensive, easy to install, good and loud. ... "
" ... Loud and also easy to silence. ... "
" ... The alert is mounted in the garage and is loud enough that I can hear it in the house. ... "
Sound / Sound Quality
3sound, smoke, hear, fire
+33%
-67%
" ... Being woke in the middle of the night with the sound of a fire alarm is very disturbing. ... "
" ... Repeatedly made continuous alarm sound for no reason ... "
Food
3kitchen, heat, cooking
-100%
" ... It is in my kitchen and It went off while I was boiling eggs! ... "
" ... We installed it in the dining room off the kitchen and a little bit of steam from the microwave caused it to go off and we could not get it to stop. ... "
" ... During the summer of 2019 when there was no heating, no cooking, no flames happening, it just started going off. ... "
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Specifications
No specs available.