Last Updated: June 13, 2023 (Refresh Now)

Epson Perfection V39 Color Photo Document Scanner with Scan To Cloud 4800 Optical Resolution Black

Last Updated: June 13, 2023 (Refresh Now)
5.9
SCORE
/10
Total Reviews
1000
Old Reviews
728
Unverified
64
Spam Test
!
No
USB

Review Analysis - 208 recent, verified reviews

Detailed Mode
Scan
 112
scan, scanning, scans, epson, scanned
+59%
-41%
comment
" ...  Great scanner, light, handy and no need an AC cord to operate, just the USB conected to the computer.  ...  "
comment
" ...  I am so happy with the quality of this scanner. ... I bought it to scan photos leading up to a funeral and it worked so well. ... I just plugged it in, let the computer figure out the drivers, and started scanning. ... I plan on using this for more of my genealogy work, scanning pictures and parts of books for my family tree.  ...  "
comment
" ...  This is a $100 scanner that clearly states 4800 dpi, and that's what you get. ... Anyone expecting more from a budget scanner is fooling themselves.  ...  "
comment
" ...  As a small office stand-alone scanner it is a great choice.  ...  "
comment
" ...  I am sooooooo grateful that someone made this easy to use, affordable scanner. ... And the best part is, I can scan multiple pics at a time saving me hours, if not months on this project.  ...  "
comment
" ...  Light, easy to use USB scanner.  ...  "
comment
" ...  The scan quality is very good and I like the kickstand for storing it on its side.  ...  "
comment
" ...  I'm scanning books from another country to upload onto an archiving website for archival and references purposes and my goodness. ... And hey, after five hours of non-stop scanning at 1200 DPI. ... All with editing and all done on a second computer while the first handled all the scanning. ... This scanner also came same day!  ...  "
Software
 51
drivers, epson, download, scanner, driver
+29%
-71%
comment
" ...  If you do not have Windows 11, it will not work. ... I have removed and reset my computer twice in order to get to download Windows 10. ... If you did not roll back to 10 during the 10 day grace period, you cannot download it without the computer automatically updating to 11.  ...  "
comment
" ...  Attempts to download the driver failed and tech support was contacted. ... When I tried to open downloaded drivers I always get a pop up saying it is not supported by windows and there is a link to the app store but nothing to help install the driver.  ...  "
comment
" ...  The power button does not come on, my computers do not recognize it, even after uninstalling/reinstalling the Epson software.  ...  "
comment
" ...  I'm using this with the Macbook Pro OS Monterey. ... I went onto Epson's site and they don't have the exact update compatible with OS Monterey, but it should still work. ... No one should have to go through the process of uninstalling and reinstalling programs just to get a brand new product to function.  ...  "
comment
" ...  Could not install the application provided on the Web site.  ...  "
comment
" ...  Encouraged, I downloaded the rest of the suite of software from Epson and then trouble began. ... I noticed that one of the files was an updater, which was strange because I assumed that the software in the download section of the Epson website was the latest version. ... Every other software company automatically lists the most recent version for download. ... I tried deleting some of the "extra" software, but still no go. ... For many years I have used VueScan software on different scanners, and even VueScan would not work without downloading additional files to my Mac.  ...  "
comment
" ...  I've updated the software and tried every imaginable setting.  ...  "
comment
" ...  Tried again and got a supervisor who tried all kinds of things for over an hour and agreed that the new software upgrade changed the dynamics of the scanner and took away the features I loved and used for my photos.  ...  "
Usage
 44
install, software, instructions, set, easy
+75%
-25%
comment
" ...  The project will take a while but it is very easy to use.  ...  "
comment
" ...  Just follow the directions, worked for me.  ...  "
comment
" ...  Installed so quick with no issues.  ...  "
comment
" ...  Soft ware was easy to install and use.  ...  "
comment
" ...  Since it only needs a usb to your computer it's easy to setup anywhere, and it's really slim for storage.  ...  "
comment
" ...  not only was the setup incredibly easy, (i have a imac with macOs 10.5) the test pictures that i scanned turned out completely beautiful and high quality. ... i hope that it keeps working like this for the long run, but i do recommend this to everyone!  ...  "
comment
" ...  Easy to install and use.  ...  "
comment
" ...  easy to use and excellent quality of output  ...  "
Reliability
 38
dead, months, epson, error, died
+29%
-71%
comment
" ...  still won't work.  ...  "
comment
" ...  On the third photo, I got an error that scanner was not connected. ... But the refurbished one has never worked a single time.  ...  "
comment
" ...  To change a broken items they required a new payment even if they sent a defected product.  ...  "
comment
" ...  I tried for two days to get it to work.  ...  "
comment
" ...  It never worked.  ...  "
comment
" ...  The scanner then randomly started working again only to stop the following day. ... It ahs not worked since.  ...  "
comment
" ...  It took a lot of time, trial, and error to finally figure out that this scanner does not work with Windows 11.  ...  "
comment
" ...  I work with computers all day every day and could not FOR THE LIFE OF ME figure out how to get this scanner working.  ...  "
Connectivity
 36
scanner, computer, power, ports, port
+25%
-75%
comment
" ...  I tried multiple usb ports and different cables.  ...  "
comment
" ...  The usb cable connector on the back of the scanner loosened up a lot after three or four uses.  ...  "
comment
" ...  Does not support USB-C. Will try another brand next time.  ...  "
comment
" ...  I have tried different cables, different computers, different USB ports.  ...  "
comment
" ...  It has always been finicky about turning on and connecting, needing to wiggle the cord, unplug it, or turn my computer off and on continuously to get it to power. ... Won't turn on no matter what cord or port I use, whether I update or reinstall the software.  ...  "
comment
" ...  On the phone with tech support for four hours.  ...  "
comment
" ...  It uses micro-USB (so the cable Amazon suggests to sell you is the wrong kind).  ...  "
comment
" ...  Plugged in and it never turned on.  ...  "
Marketplace
 35
amazon, returned, returning, replacement, box
+34%
-66%
comment
" ...  I have promptly returned this item.  ...  "
comment
" ...  I've returned it for a replacement.  ...  "
comment
" ...  Did not work out of the box.  ...  "
comment
" ...  I bought this on sunday, arrived by tuesday, shouts out amazon.  ...  "
comment
" ...  Was a gift so by the time I found it it was too late to return.  ...  "
comment
" ...  For me, dead after a couple days, so I'm sending it back home.  ...  "
comment
" ...  And what bothers the most this time is that I bought it and didn't try using it until after the short return window.  ...  "
comment
" ...  To change a broken items they required a new payment even if they sent a defected product.  ...  "
Print
 19
printer, scanner, scanners, v39, scanning
+63%
-37%
comment
" ...  So far we haven't had any problems with our Epson scanners.  ...  "
comment
" ...  Keeps things simple, separate from printer issues for much easier troubleshooting.  ...  "
comment
" ...  Epson has the best software feathers of all the scanners I have used  ...  "
comment
" ...  (You eventually learn how to place and space multiple photos on the platen so that it scans them individually. )  ...  "
comment
" ...  Makes digitizing photos easy!  ...  "
comment
" ...  TOTALLY ignoring the Mac printer/scanner interface that has worked with every other printer or scanner I've owned in the past 30 years.  ...  "
comment
" ...  It is much faster than my previous printer/scanner/fax!  ...  "
comment
" ...  Epson has always made the best flatbed scanners and this unit is no exception.  ...  "
Marketplace / Returns
 19
returned, returning, replacement, amazon, sending
+5%
-95%
comment
" ...  I'm returning this because it simply does not work!  ...  "
comment
" ...  I finally had to box it up and return it.  ...  "
comment
" ...  Returning and looking for something different this next time around.  ...  "
comment
" ...  This, also, was not disclosed period.  ...  "
comment
" ...  And what bothers the most this time is that I bought it and didn't try using it until after the short return window.  ...  "
comment
" ...  So back to Amazon it went.  ...  "
comment
" ...  i am returning it.  ...  "
comment
" ...  I have promptly returned this item.  ...  "
Design
 19
printer, scanner, scanners, v39, scanning
+63%
-37%
comment
" ...  I needed to scan nearly 100 family photos (some that were developed over 30 years ago) and my current AIO wireless printer, which is huge and clunky, was taking too long to get through each picture and the quality was very low.  ...  "
comment
" ...  (You eventually learn how to place and space multiple photos on the platen so that it scans them individually. )  ...  "
comment
" ...  TOTALLY ignoring the Mac printer/scanner interface that has worked with every other printer or scanner I've owned in the past 30 years.  ...  "
comment
" ...  Epson has always made the best flatbed scanners and this unit is no exception.  ...  "
comment
" ...  This isn't intended for super high-quality scans like art prints.  ...  "
comment
" ...  This Epson scanner is easy to install, set up and use.  ...  "
comment
" ...  Epson has the best software feathers of all the scanners I have used  ...  "
comment
" ...  Keeps things simple, separate from printer issues for much easier troubleshooting.  ...  "
Picture
 14
picture quality, photos, scanned, images, washed
+93%
-7%
comment
" ...  I’m going through decades of family pictures.  ...  "
comment
" ...  The equipment creates a good image.  ...  "
comment
" ...  So my mom and me inherited boxes of thousands of pictures.  ...  "
comment
" ...  The pictures that I scanned turned out very nicely.  ...  "
comment
" ...  The picture quality and ease of use was great for about one hour and then the software wouldn't open correctly.  ...  "
comment
" ...  It is not fast, but, if you're not in a hurry, it works well and makes good quality images.  ...  "
comment
" ...  Photos go in with top end down.  ...  "
comment
" ...  It definitely does the trick for making old photos go digital and look great.  ...  "
Marketplace / Marketplace
 14
pictures, old photos, described, sunday, seller
+79%
-21%
comment
" ...  Product works as described.  ...  "
comment
" ...  Thank you, Epson and Amazon!  ...  "
comment
" ...  I put some photo examples so you can see.  ...  "
comment
" ...  I found many old pictures I had forgotten about.  ...  "
comment
" ...  I have wanted to work on uploading my old photos and this is exactly what I was looking for.  ...  "
comment
" ...  Item as Described.  ...  "
comment
" ...  The equipment creates a good image.  ...  "
comment
" ...  So my mom and me inherited boxes of thousands of pictures.  ...  "
Body
 14
weight, light, small, lid, travel
+50%
-50%
comment
" ...  This item has a long scratch.  ...  "
comment
" ...  Dead in the water.  ...  "
comment
" ...  This thing was $100 dollars or more and it's a flimsy, very poor quality.  ...  "
comment
" ...  Very cheaply made. ... Shipped with a loose screw.  ...  "
comment
" ...  Sat on a shelf.  ...  "
Price
 9
money, worth, waste of money, waste, value
+67%
-33%
comment
" ...  Worth the purchase and I’ll be using this non-stop.  ...  "
comment
" ...  It's an excellent value.  ...  "
comment
" ...  Worth the money and time spent.  ...  "
comment
" ...  For the price, it works well.  ...  "
comment
" ...  It would of cost me a fortune to have a service do this.  ...  "
comment
" ...  You can buy a much better product at this price. ... Save your time and money, buy something worthy.  ...  "
Cable
 9
cord, usb, power, wiggle, unplugging
+33%
-67%
comment
" ...  No power regardless of which cable and which cord.  ...  "
comment
" ...  It uses micro-USB (so the cable Amazon suggests to sell you is the wrong kind).  ...  "
comment
" ...  It has always been finicky about turning on and connecting, needing to wiggle the cord, unplug it, or turn my computer off and on continuously to get it to power.  ...  "
comment
" ...  I tried different cables.  ...  "
comment
" ...  The "try a different cable" advice is a lie.  ...  "
Size
 8
small, light, travel, stand, slim
+50%
-50%
comment
" ...  I put a sticky note on the unit that it was DOA - I just hope that it doesn't get resold to someone else as a "refurbished" unit.  ...  "
comment
" ...  It really falls flat on that.  ...  "
comment
" ...  Shipped with a loose screw.  ...  "
Marketplace / Product As Described
 8
old photos, described, photo, old, images
+100%
comment
" ...  I put some photo examples so you can see.  ...  "
comment
" ...  Product works as described.  ...  "
comment
" ...  Item as Described.  ...  "
comment
" ...  It does great with old photos, too.  ...  "
comment
" ...  I have wanted to work on uploading my old photos and this is exactly what I was looking for.  ...  "
comment
" ...  The equipment creates a good image.  ...  "
comment
" ...  I found many old pictures I had forgotten about.  ...  "
comment
" ...  So my mom and me inherited boxes of thousands of pictures.  ...  "
Color
 7
photos, colors, 48 bit color, color, clear
+71%
-29%
comment
" ...  It’s so clear and the colors are amazing.  ...  "
comment
" ...  The photos are extremely vibrant and the little editing I have to do is remove the negative space.  ...  "
comment
" ...  I put it to the test and it passed with flying colors!!  ...  "
Camera
 5
zoom, used, see, quality, pictures
+100%
comment
" ...  It does great with old photos, too.  ...  "
comment
" ...  Photos go in with top end down.  ...  "
comment
" ...  I have around 3000 pictures I wanted to digitize.  ...  "
comment
" ...  Used exclusively for photos.  ...  "
Performance
 4
slow, laptop, unplug, job, get
+50%
-50%
comment
" ...  The scanners very slow  ...  "
Sound
 3
volume, used, scanner, old, noisy
+33%
-67%
comment
" ...  But the thing randomly turns on on its own and it’ SO NOISY!  ...  "
Features
 3
light, user, small, options
+67%
-33%
comment
" ...  All other features worked great.  ...  "
comment
" ...  Fewer features, but working is pretty important.  ...  "

Review Spam Test    

In order to keep our review summaries as accurate as possible, we aggressively detect fake reviews. We use various signals to detect unnatural patterns and will gradually expose them here.

Spam Test could not be completed. Click here to retry.

Specifications

Connectivity
USB:  No 
No
USB