Last Updated: March 27, 2019 (Refresh Now)
Echo Plus 2nd Gen Premium sound with built in smart home hub Charcoal
Last Updated: March 27, 2019 (Refresh Now)
9.2
SCORE
/10
Total Reviews
997
Old Reviews
0
Unverified
28
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Review Analysis - 969 recent, verified reviews
Detailed Mode
Sound Quality
355echo, stereo, echo plus, speaker, gen
+96%
-4%
" ... The sound is definitely better. ... "
" ... Awesome sound with easy set up only downfall I can even think of is that it is not portable but I knew that when I purchased it so I can’t complain ... "
" ... We love being able to play any type of music! ... "
" ... I like the music streaming feature as well. ... "
" ... That being said, I heard that the Echo Plus had good sound quality, so I bought one. ... The sound was full and rich, nicely balanced, I immediately bought another Echo Plus and configured both for stereo. ... Excellent stereo with amazing depth and spaciousness. ... That left just one more thing to make a complete compact music system, a subwoofer! ... So, not only do I have the versatility that the Echo brings to the table, but now I have a near audiophile sound system. ... "
" ... A really great speaker and allot more for what many would pay allot more for anywhere else. ... Sound and trajectory is full and symphonic. ... "
" ... The sound is superb- we like it better than our old BOSE systems we used to use with our smart phones! ... "
" ... Sorry BOSE, but I had to replace your unsmart speaker with this all in one product that does so much more, and fills the room with bass and treble that was very surprising to me. ... absolutely if the quality of sound is your thing. ... "
Device Compatibility
272echo, echo plus, hub, smart, echo dot
+92%
-8%
" ... I have 2 Echo Plus’s connected to a Echo sub and it sounds really good and easy to control. ... "
" ... Absolutely love my new echo plus Alexa is awesome!!! ... "
" ... If you don't have an Alexa . ... "
" ... We also linked a smart powerstrip we got with no problems, connected her to our Xbox so she can turn in on and off, launch games and apps and pause and play videos, and our absolute favorite thing is to ask her for the room temperature since we're both always arguing about whether it's actually cold in our bedroom or not lol. ... "
" ... Love it, what more can I say Alexa is great! ... "
" ... My Echo Plus rocks! ... "
" ... Just starting out with Alexa Relationship. ... "
" ... Also I live at home with my parents and we’ve found the feature of being able to communicate between my Echo and my parents Echo to be very useful to set alarms for the family (ex. ... I also love the Echo’s music guessing game (I forget exactly what it’s called)! ... "
Software Platform
187echo, echo plus, app, smart, google
+89%
-11%
" ... Still trying to figure out all the things that Alexa can do. ... "
" ... This is my first Alexa device, so I can not compare it to anything. ... "
" ... Alexa is unfazed by repeat requests and cancellations. ... Heading had a first generation Echo, I'm loving the newer Echo Plus. ... "
" ... I can say "Alexa, play NPR." ... "
" ... Alexa surprised me. ... I decided to buy one after knowing the alexa echo dot 3rd generation. ... I just hope that I will soon make an update of use to be able to use alexa in my country (Chile) and be able to use it to make calls (it is deactivated and only works in: USA, CANADA and MEXICO). ... "
" ... I am enjoying learning and using all the features in my Echo Plus. ... "
" ... Extremely easy set up after you download the Alexa app. ... "
" ... The easy set up and all the tasks Alexa can do. ... "
Ease of Use
92set, easy to set, setup, easy to use, simple
+96%
-4%
" ... I love how many features it has, and really easy to use and set up! ... "
" ... The product was really easy to set up. ... "
" ... Easy to set up. ... "
" ... Easy to set up and use, helps to turn lights on and off. ... "
" ... Easy to connect and use. ... "
" ... Simple to use ... "
" ... Easy to set up ... "
" ... Setup was very easy. ... "
Setup
55setup, set, easy to setup, easy to install, installation
+98%
-2%
" ... Installation and ongoing teaching of skills extremely easy. ... "
" ... I even changed internet/wifi providers and resetting it up was easy easy . ... "
" ... Like the echo easy setup and great speaker! ... "
" ... Setup to use with my Smart Plugs. ... "
" ... Easy to install and work great. ... "
" ... Easy set up. ... "
" ... Great sound and easy installation. ... "
" ... It was having trouble setting up Alexa, took a good hour setting it up, other than that ... "
Call quality
55voice, hear, alexa, echo, answer
+87%
-13%
" ... Love the sound from the new Echo Plus. ... In the end I now have a bad Echo Plus, and a good Echo Plus. ... "
" ... Echo Plus (2nd Gen) ... "
" ... Play any song you want, of course with my amazon music subscription, hear news and weather reports with a simple voice command, and ask a million questions and getting answers in seconds. ... "
" ... Echo Plus is definitely worth the extra $50. ... "
" ... The sound quality from the Echo Plus is excellent. ... "
" ... She turns my lights on and off, makes phone calls and has the deepest richest sound so I can rock on when I'm doing chores. ... "
" ... Echo Plus is excellent! ... "
" ... We also like the option to hear the Bible verse of the day and the question of the day. ... "
Volume
54volume, loud, room, fills, living room
+87%
-13%
" ... The speaker quality is nice. ... "
" ... This one is phenomenal speaker all the way around. ... "
" ... First off these get loud for their size and the audio clarity is amazing. ... If you want something that is loud, base heavy with good high and mid tones better than this then look at spending 700 or more. ... PS I own a full amplified speaker set housed in my living room for when I was in college and a fraternity. ... "
" ... Wonderful room filling sound, love my Alexa fleet! ... "
" ... Fills the room. ... "
" ... I am completely wowed by the sound and volume the Echo Plus 2nd Generation gives out. ... "
" ... Very good speaker ... "
" ... The speaker is great and gets quite loud! ... "
Capacity
52bedroom, room, family, echo, echo plus
+96%
-4%
" ... We plan on purchasing more for our house! ... "
" ... The ability to voice control our living room light is a lifesaver when you have 3 kids and full hands! ... "
" ... Our entire family uses it. ... "
" ... Alexa will always be a part of our family! ... "
" ... I also bought the Sonos Stereo too, so I ask Alexa to play certain music in the family room . ... "
" ... I moved them to my living room for the pre and post Superbowl party and they filled a medium 4 bedroom 3 bath house with crystal clear music. ... "
" ... speaker sounds good and will probably get a couple more now for other rooms in house ... "
" ... I bought the Echo Plus as a gift for our family. ... "
Apps
40alexa, music, echo, amazon music, plus
+80%
-20%
" ... I’m still learning what Alexa can do, but very impressed with the voice control music functions. ... "
" ... The hardest part was tying it into the Wi Fi system using the smart Phone app. ... "
" ... Sound quality is great and adjustable with phone app. ... "
" ... I’ve updated her software, made sure my settings & location were all correct (for the Echo Plus, the Alexa app and my Apple Music account). ... "
" ... I like the music streaming feature as well. ... "
" ... I love it I use it to pair with my iPad and watch YouTube, Netflix, Hulu, WWE Network, etc, to play music on my iPad/phone and listen to audiobooks. ... "
" ... We are very pleased with having music streaming, although Alexa sometimes has difficulty locating a specific request. ... "
" ... We are constantly telling Alexa to add things to our shopping lists, play games, play music, turn the light on and off . ... "
Bass
37base, echo plus, treble, sound quality, deep
+100%
" ... Treble a lot sharper and deeper Bass ... "
" ... The Echo plus has much better sound and bass. ... "
" ... The echo Plus is slightly larger and it produces better bass compared to the regular echo ... "
" ... The bass is amazing and the sound is so much richer than my previous dot. ... "
" ... Other than that, it has a decent sound and base ... "
" ... I love the sound and bass this thing has. ... "
" ... The bass is VERY present without actually vibrating everything the kids and the highs follow right behind. ... "
" ... I love the sound quality and the bass especially. ... "
Features
35lights, light, smart, turn, control
+100%
" ... turn on the Christmas lights. ... "
" ... so handy to turn lights off and on and adjust the thermostat ... "
" ... Im sure there are other features that we havent found yet. ... "
" ... I had the Dot but got this one to work my smart lights. ... "
" ... I like the music and I like the control features such as turning on and off the lights and other fixtures. ... "
" ... I like being able to just ask information and have lights turned on, etc. ... "
" ... I really like being able to use it with smart bulbs and turn my lights on, off, or dim them. ... "
" ... She turns on and off the lights. ... "
For Fun
34useful, lot of fun, echo, alexa, plus
+100%
" ... The Echo Plus is so fun! ... "
" ... This is a fun item but says, "I don't know" a lot with general knowledge. ... "
" ... Great device to have fun with at home. ... "
" ... I may consider other devices as I discover how to use the system for practical purposes and fun. ... "
" ... We love our Echo and have lots of fun using it. ... "
" ... It’s a fun device. ... "
" ... Alexa is fun . ... "
" ... And so much fun! ... "
Controls
26music, volume, control, song, turning
+73%
-27%
" ... The kids and I use it mostly to check the time and weather, but it is great to ask Alexa to play a song while we are cleaning. ... "
" ... I like the sound and the ability to control lights etc with hub ... "
" ... I use all the time to play music and radio, control lights, and make shopping lists. ... There is a well-documented glitch that people experience with Echos where the music stops playing after one song. ... You have to ask it to keep playing in order to keep going to the next song. ... "
" ... She controls the house. ... "
" ... Sound is improved and has equalizer control, smaller size and covering looks better. ... "
" ... "turn on Left Lamp" should be enough . ... "
" ... Like the addition of tone controls. ... "
" ... I like the music and I like the control features such as turning on and off the lights and other fixtures. ... "
As Gift
22christmas, received, daughter, echo, xmas
+100%
" ... Received this as a gift. ... "
" ... Were a gift and they love it. ... "
" ... Bought for my daughter for a Christmas gift ... "
" ... This was a Christmas gift from my son. ... "
" ... Great gift idea! ... "
" ... gift for my husband. ... "
" ... I bought this Echo as a Valentines gift for my husband. ... "
" ... She called me two weeks ago exclaiming that it was the best Christmas present ever. ... "
Marketplace
22works, advertised, prime, today, thank
+86%
-14%
" ... This was a warehouse buy but it is good as new. ... "
" ... It works as advertised. ... "
" ... Works as advertised. ... "
" ... Great product, great service, great shipping . ... "
" ... It arrived in two days with Prime and I recommend this item and seller to others. ... "
" ... I have Amazon Prime ... "
" ... THANK YOU, GREAT PRODUCT. ... "
" ... Amazon how about a fix for this. ... "
Price
20worth, waste, echo plus, 119, sale
+75%
-25%
" ... Great sond with the 2 echo plus stereo sub pairs, Worth the price. ... "
" ... Super price and paying over time was an awesome benefit. ... "
" ... At $119 on sale it can't be beat. ... "
" ... nice little speaker for the money ... "
" ... for this I got nearly 50 bucks off both my echoes. ... "
" ... Much better than anything I have tried in the $350 price point. ... Better than anything in the 350 to 450 market. ... "
" ... UNFORTUNATELY, I did not order my Echo Plus quick enough before the after holiday price increased from 119.99 to 149.99. ... "
" ... Awesome sound (almost equal to Bose) at a reasonable price! ... "
Size
19sound, smaller, portable, convenient, compact
+100%
" ... The smaller form factor makes it less conspicuous and it blends in with its surroundings. ... "
" ... That left just one more thing to make a complete compact music system, a subwoofer! ... "
" ... I use this product mostly for music - it produces an extraordinary sound for its size. ... "
" ... I like it a lot But I wish it was portable ... "
" ... It was smaller than I expected, so it looks nice and inconspicuous on my counter top. ... "
" ... Its quite powerful for something so small. ... "
" ... Better sound, better appearance, better size. ... "
" ... It’s smaller, more compact. ... "
Ports
16built in hub, smart, smart home hub, plugs, hubs
+94%
-6%
" ... I love the fact I don't need another hub. ... "
" ... The smart home hub really makes it easy to set up Zigbee devices. ... "
" ... One of the main features I liked is the built in hub. ... "
" ... Check you devices network and power supply." ... "
" ... Great start with a built-in hub to start all your smart home needs without buying other hubs. ... "
" ... It has a built-in smart hub, and this has been really useful in starting to set up smart lights, plugs and switches. ... The built-in hub has allowed me not to have to buy another stand alone hub, and this has made it really easy to set up the smart lightbulbs I have since bought. ... "
" ... The built-in hub is perfect. ... Your new wall plugs work with this thing to make home automation, quick and nearly foolproof. ... "
" ... Got this to replace the older version for smart home hub. ... "
For Kids
15love, play, music, daughter, toy
+100%
" ... Best new toy! ... "
" ... The kids and I use it mostly to check the time and weather, but it is great to ask Alexa to play a song while we are cleaning. ... "
" ... I bought this for my 30 year old son and his wife and one for my 11 year old granddaughter. ... The young granddaughter! ... "
" ... I was visiting my daughter and fell in love with it. ... "
" ... Now my kids can play music at the living by themselves. ... Now can be set in different languages also a plus with kids in latinamerica. ... "
" ... It’s great entertainment with the kids and we love that you can just tell it to play a song as it does as long it’s on Amazon or one of the other music services. ... "
" ... I have been as giddy as a school boy's crush on his teacher (I am 73YO). ... "
" ... Kids love it!! ... "
Bluetooth
15stereo, speaker, via bluetooth, pairing, echo plus
+80%
-20%
" ... I added two blue tooth speakers and they pair and work great with this unit. ... "
" ... Great sond with the 2 echo plus stereo sub pairs, Worth the price. ... "
" ... The only easy workaround is to pair your smartphone/tablet/PC via Bluetooth and use it as a speaker but you can't use voice control that way so it is not a hands-free option. ... "
" ... I now need another Echo Plus for stereo pairing and the Echo subwoofer. ... "
" ... Connects easily with sub-woofer, buy a pair for great stereo ... "
" ... I also added a bluetooth speaker as I stated earlier, but you might want to check in Alexa’s list of devices first. ... "
" ... It replaced a DOT paired with a UE BOOM bluetooth. ... "
" ... I have a Bose stereo and Bose bluetooth Mini so the sound quality was very important to me. ... "
Product Reliability
14reason, years, weeks, defective, ago
+57%
-43%
" ... But now that I have it I wish I had bought one years ago. ... "
" ... This was the replacement to something had for many years. ... "
" ... Installed it and so far it is working OK. ... "
" ... The 2nd gen is working great so far and is everything we were looking for. ... "
" ... Working like a charm. ... "
" ... It was not defective after several hours I could see the settings and it works as well as all other echos. ... "
" ... no issues yet. ... "
" ... Was easy for her to set up because dear old dad was there to help (I have owned one for several months). ... "
Design
10nice, sound, quality, amazing, smaller
+100%
" ... The colored lights are a fun twist too. ... "
" ... Attractive and responsive. ... "
" ... It was smaller than I expected, so it looks nice and inconspicuous on my counter top. ... "
" ... The white is so pretty! ... "
" ... It looks amazing. ... "
Clock
9set, music, clock, weather, playing
+78%
-22%
" ... Also great as a alarm clock. ... "
" ... I found that using it for an alarm was really nice! ... "
" ... time, alarm, music, weather report, jokes, literally everything! ... "
" ... As a smart device to set alarms and timers, sure. ... "
" ... Super handy as an alarm clock and helping me get out of bed with playing my favorite music and turning on my lights for me :) reminders, letting me know what the weathers like etc it’s great! ... "
" ... It's now my alarm. ... "
" ... And the smoke CO alarm. ... Being able to turn off the alarm via my phone is pretty cool. ... "
Returns
8returned, sent, replacement, product, one
+13%
-88%
" ... I'm going to return this product. ... "
" ... Would like to return the product and elevate my total frustration. ... "
" ... I'll be returning this for either credit or for a different model altogether. ... "
" ... I returned this item. ... "
" ... Returned after a day. ... "
" ... Probably will return it and get a different brand for at least $50 cheaper. ... "
" ... Had to be sent a replacement. ... Had to be sent ANOTHER replacement . ... "
Baking
8cooking, baking, timer, recipes, cook
+100%
" ... But, hey, I'm just a cook. ... "
" ... She is very helpful for cooking I love number of timers you can set. ... "
" ... Alexa keeps track of time for baking, tells jokes, let's me know if rain is in the forecast, you can ask her almost anything . ... "
" ... I love this product for everything especially for new recipes and I would recommend this to my family and friends . ... "
" ... Something as simple as setting a timer for baking. ... "
" ... Love it, so far Iv used it for cooking questions and recipes, music. ... "
" ... I also use mine for a hands free timer when I am in my kitchen baking. ... "
" ... I love asking queylike measurements when cooking and playing songs ... "
Wifi
8wifi signal, wi fi, router, credentials, command
+50%
-50%
" ... I had to call for help to get it to connect to my wifi. ... "
" ... Have gotten to the point where we cannot connect to WIFI. ... "
" ... Moments or hours later when the same WiFi signal was restored, NOTHING we tried could get the Echos to simply reacquire that same unchanged WiFi signal. ... Reacquiring a dropped out WiFi SHOULD be one simple voice command or button push (if the WiFi signal /credentials hasn’t changed since it was last connected). ... "
" ... Apparently this is a semi-common issue, but this device drops from the WiFi network. ... Sometimes rebooting the router works but rebooting every week or two is an inconvenience that is unacceptable. ... "
Frequencies
7bass, treble, mids, highs, music
+100%
" ... The fact that It has an equalizer is really awesome. ... "
" ... This is the sound, lows, I was looking for. ... "
" ... I love that you can adjust the bass, mid and treble. ... "
" ... I listen to everything from classical music to EDM, Rock, rap, pop, country, jazz and folk and these just keep impressing me. ... The vocals aren't drowned out and you can hear all the instruments and the base fills in the lows at the perfect listening experience. ... "
" ... Has a balanced mids highs and bass. ... "
" ... Treble a lot sharper and deeper Bass ... "
" ... Lows are alot more audible and all sounds are clearer. ... "
Delivery
7delivery, delivered, arrived, 2
+71%
-29%
" ... Arrived in much better condition than I thought. ... "
" ... Arrived in timely fashion. ... "
" ... Delivered FAST—-I want one more! ... "
" ... Delivered as ordered. ... "
Network
7router, house, echo, drops, signal
+43%
-57%
" ... I had to call for help to get it to connect to my wifi. ... "
" ... Have gotten to the point where we cannot connect to WIFI. ... "
" ... Momentary WiFi signal service drops - from our only one choice, D- rated local internet service provider (which caused ALL our Echo devices to drop offline - and these devices do NOTHING without a WIFI signal. ... "
" ... Apparently this is a semi-common issue, but this device drops from the WiFi network. ... It may go a day, it may go 2 weeks, but eventually, it drops off of WiFi and the reconnection process is awful. ... The router is literally 6 feet away from the unit. ... Sometimes rebooting the router works but rebooting every week or two is an inconvenience that is unacceptable. ... "
Comfort
7set, reach, pain, know, gives
+71%
-29%
" ... This gives me a great deal of comfort to know that I do not need someone here 24/7. ... It gives my daughter comfort to know that I can reach her anytime. ... "
" ... The sound is also equivalent to the HomePod to my amateur ears. ... "
" ... This product is very useful to me as I fall a lot. ... "
" ... The drop in feature works well to reach someone that may have their hands full. ... "
" ... Haven’t had it long enough to feel comfortable giving it 5 stars yet. ... "
Cooling
6temperature sensor
+100%
" ... It is pretty cool. ... "
" ... Love the room temperature sensor. ... "
" ... It’s cool ... "
" ... It's very cool! ... "
" ... Really cool device. ... "
" ... It’s so cool ... "
Gaming
5skills, fun
+100%
" ... We’ve added a bunch of skills and games. ... "
" ... Grandkids love the new games however baby shark gets played way to often!! ... "
" ... We have fun with the games and ordering from Amazon. ... "
" ... keeps locking up when I go to the skills and games section. ... "
Door
5wonder, way, like
+80%
-20%
" ... Also, it works with my Ring doorbell, so I know when someone’s at my door. ... "
" ... It has a lot of skills that you can add from the practical like controlling the garage door as mentioned earlier to the fun like having Echo purr and meow for Sparkles the Wonder Cat. ... "
" ... She gives me the weather and news every morning on my way out the door!! ... "
" ... It can tell you a story, play 20 questions, take you on an adventure through the magic door and much more. ... "
Product As Described
5advertised
+100%
" ... Works as advertised. ... "
" ... It works as advertised ... "
" ... Works great as advertised. ... "
" ... It works as advertised. ... "
" ... Works as advertised. ... "
FM
5listening, favorite radio station, stations, favorite, station
+100%
" ... Oh, and my favorite classical radio station comes in crystal clear with her. ... "
" ... Great sound when listening to my favorite radio station. ... "
" ... She has a favorite radio station, KLOVE, and she listens to that all the time too. ... "
" ... She’s plays radio stations. ... "
Battery Life
4charged, payment
+75%
-25%
" ... I selected the payment plan which my first payment will be charged this month. ... "
" ... Good for her safety if something was to happen to me she can call for help without worrying batteries being charged. ... "
" ... As long as this one lasts longer it will be good. ... "
For Running
3hour
+67%
-33%
" ... Had everything set-up and running in 1 hour. ... "
" ... After about an hour, Echo is up and running. ... "
Sleep Tracking
3sounds, night, use, play
+100%
" ... I use it all night long to play sleep sounds. ... "
" ... She sets a timer at night and it sings her to sleep too. ... "
" ... Love using it for music and sounds to help me sleep at night. ... "
Lagging
3-100%
" ... Reboots, shut downs, replacement device (which they swore, twice, would fix it), nothing fixes it. ... "
" ... It can be laggy and unresponsive. ... "
Programs
3feature, cook
+100%
" ... Sets up a timer while I cook. ... "
" ... Works with the new Alexa microwave. ... "
Food Items
3timer, love, cooking
+100%
" ... But, hey, I'm just a cook. ... "
" ... She is very helpful for cooking I love number of timers you can set. ... "
" ... Sets up a timer while I cook. ... "
Build Quality
3scratched, sound, quality, echo
+67%
-33%
" ... Only scratched the surface of what it can do, but working on it. ... "
" ... In some cases, it recreates the feeling of being at a concert. ... "
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Specifications
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Recommendations
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