Last Updated: March 25, 2023 (Refresh Now)

DualShock 4 Wireless Controller for PlayStation 4 Jet Black

Last Updated: March 25, 2023 (Refresh Now)
7.3
SCORE
/10
Total Reviews
998
Old Reviews
71
Unverified
30
Spam Test
!
Yes
USB

Review Analysis - 897 recent, verified reviews

Detailed Mode
Reliability
 120
months, stopped working, started, drift, lasted
+29%
-71%
comment
" ...  That's crazy to me, not a penny cheaper in almost 10 years.  ...  "
comment
" ...  A Sony made controller doesn't just mess up one month into use.  ...  "
comment
" ...  I'm just peeved that I paid so much for a faulty controller.  ...  "
comment
" ...  Bought this as a backup in case my other controller stopped working.  ...  "
comment
" ...  I needed a new controller after my very old one finally crapped out on me.  ...  "
comment
" ...  I thought it would last 5+ years like my previous, but barely lasted 30 days before the directional buttons stopped working.  ...  "
comment
" ...  Got it as a gift for my brother and he repoted to me it broke after a month  ...  "
comment
" ...  I never make it a year without replacing my controller. ... You'd think I had the thing for 3 years, not less than 1. ... I wouldn't even mind it it was a 2 year life span.  ...  "
Gaming
 119
ps4, games, gaming, playstation, game
+79%
-21%
comment
" ...  Second controller I bought for my PS4.  ...  "
comment
" ...  He plays his playstation a lot more now which im still debating if thats good or not.  ...  "
comment
" ...  My family and I were happy to see that it worked and were able to even play a couple of games out of it.  ...  "
comment
" ...  Great controller all around!  ...  "
comment
" ...  My grandson is very happy with his new controller.  ...  "
comment
" ...  I bought this controller to use when playing GTA5 & other various games on PC.  ...  "
comment
" ...  Wireless, dual shock , it has everything at a very reasonable price to keep the games going for hours.  ...  "
comment
" ...  This is a genuine PS4 Controller.  ...  "
Marketplace
 94
box, amazon, controller, buy, return
+51%
-49%
comment
" ...  Everythimg was as advertised. ... Shipping was fast. ... The package was protected somewhat well.  ...  "
comment
" ...  The controllers themselves are good so far however the packaging came beaten up a little.  ...  "
comment
" ...  Brand new, pristine condition!  ...  "
comment
" ...  This product was delivered well the controller worked amazing and  ...  "
comment
" ...  Product as described and shipped in a timely manor.  ...  "
comment
" ...  On time no damages done to box  ...  "
comment
" ...  Seller knows what he’s doing.  ...  "
comment
" ...  Exactly as advertised  ...  "
Usage
 85
button, controller, son, happy, press
+53%
-47%
comment
" ...  The buttons are easy to press, clear to read and do not stick!  ...  "
comment
" ...  Bought this to replace a controller for my son.  ...  "
comment
" ...  Son uses this a lot.  ...  "
comment
" ...  For my son to play.  ...  "
comment
" ...  My nephew loves it!  ...  "
comment
" ...  Got this for my granddaughter.  ...  "
comment
" ...  Connects great and buttons dont stick!  ...  "
comment
" ...  Grandson happy with it.  ...  "
Battery
 82
controller, charging, battery, charger, charged
+29%
-71%
comment
" ...  Bought this brand new controller, charged it overnight, and it still doesn't connect to the PS4.  ...  "
comment
" ...  The first controller would not charge at all.  ...  "
comment
" ...  Controller was dead when received and didn’t connect to the ps right away after fully recharged  ...  "
comment
" ...  Will not hold a charge unlike the othe one I purchased. ... Reset the unit, discharged and attempted a full charge and still lasts about 20 minutes.  ...  "
comment
" ...  I even charged the controller for a while, with no results.  ...  "
comment
" ...  It worked great untill just recently it stoped charging.  ...  "
comment
" ...  The left stick has started drifting and there was no charger cable either.  ...  "
comment
" ...  Purchased in June and here we are in Sept and the controller no longer works, won’t even charge smh really wish I would have gotten the warranty.  ...  "
Battery / Charging
 68
controller, charging, charger, charged, controllers
+19%
-81%
comment
" ...  The left stick has started drifting and there was no charger cable either.  ...  "
comment
" ...  (Edit) Doesn’t even charge lmao bro gave me a broken controller  ...  "
comment
" ...  Since my last purchase, I've had to replace the USB charger on the top, and the worn rubber piece that controllers the dpad input.  ...  "
comment
" ...  Will not hold a charge unlike the othe one I purchased. ... Reset the unit, discharged and attempted a full charge and still lasts about 20 minutes.  ...  "
comment
" ...  Both of those I cannot get to charge with a cable.  ...  "
comment
" ...  The battery won’t charge and it won’t turn on and connect to ps4  ...  "
comment
" ...  It doesn’t even come with a charging cord.  ...  "
comment
" ...  The buttons all work, but the controller itself dies very quickly, and seems to need constant charging.  ...  "
Comfort
 50
feels, controllers, joystick, ps4, feels like
+64%
-36%
comment
" ...  I liked everything about my new controller and the used it for my ps4 brand new no more stick drift felt awesome!  ...  "
comment
" ...  i loveee the feel  ...  "
comment
" ...  Feels great, all the buttons work and rotate smoothly, responds well, to stick drift .   ...  "
comment
" ...  It's a slick design, makes it comfortable to handle.  ...  "
comment
" ...  A very comfortable controller and very responsive.  ...  "
comment
" ...  Feels like it wasn't even broken in.  ...  "
comment
" ...  My son loves this controller and says that it’s comfortable and loves the color too since he has 2 black ones and one red one!  ...  "
comment
" ...  I also bought some joystick covers that fit well with this controller.  ...  "
Marketplace / Marketplace
 47
amazon, buy, original, controller, fake
+55%
-45%
comment
" ...  This original has no other!  ...  "
comment
" ...  Authentic controller that works well.  ...  "
comment
" ...  Will order from this again and again.  ...  "
comment
" ...  Works like the original  ...  "
comment
" ...  Late review, lol.  ...  "
comment
" ...  Came perfect and as advertised.  ...  "
comment
" ...  This one listed "Amazon.com" as the seller and shipped from Amazon and was a genuine Sony Dual Shock 4.  ...  "
comment
" ...  Product is exactly as advertised.  ...  "
Connectivity
 42
controller, ps4, pc, plugged, playstation
+33%
-67%
comment
" ...  It was a little hard to connect to PS4, but other then that.  ...  "
comment
" ...  Won’t connect to ps4  ...  "
comment
" ...  Controller did not work at all and would not connect to my ps4.  ...  "
comment
" ...  now the controller dies overnight while off and disconnected.  ...  "
comment
" ...  Used every plug I had and had it hooked up the PlayStation, even tried power blocks to no avail.  ...  "
comment
" ...  Now it turns on but will not connect.  ...  "
comment
" ...  Which is required to sync.  ...  "
comment
" ...  Would not pair with PS4  ...  "
Body
 41
broken, broke, weight, feels, brand new
+49%
-51%
comment
" ...  All the screws are already stripped.  ...  "
comment
" ...  The controller is BRAND new not a scratch on it and the sticks have 100% grip left and everything. ... It looks brand new but it's broken .  ...  "
comment
" ...  Broke after a mont of use.  ...  "
comment
" ...  I was sent a used controller that does not even come on the grips on the sticks are messed up and it won't even turn on  ...  "
comment
" ...  I spent like 74 dollars on a broken hunk of plastic and malfunctioning hardware, I kinda doubt I can get a refund but I’m certainly wanna try… I don’t recommend based off my experience with this broken piece of dung.  ...  "
comment
" ...  Felt like a bearing had something stuck or a spring had broke.  ...  "
comment
" ...  I recieved a dirty dual shock 3 controller.  ...  "
comment
" ...  Since my last purchase, I've had to replace the USB charger on the top, and the worn rubber piece that controllers the dpad input. ... if it's already broken, what more harm can you do?  ...  "
Marketplace / Delivery
 33
arrived, delivery, delivered, condition, 2022
+76%
-24%
comment
" ...  Came quick and on time.  ...  "
comment
" ...  This one arrived a day after ordering it and works like a charm!  ...  "
comment
" ...  New in box.  ...  "
comment
" ...  Shipping was fast. ... The package was protected somewhat well.  ...  "
comment
" ...  Brand new, pristine condition!  ...  "
comment
" ...  On time no damages done to box  ...  "
comment
" ...  The box came all messed up but it worked perfectly.  ...  "
comment
" ...  Product as described and shipped in a timely manor.  ...  "
Color
 31
nice, red, loves, love the color, controllers
+100%
comment
" ...  The glacier white is an amazing color.  ...  "
comment
" ...  Color is nice though, nice flat blue color, separates it from the normal glossy black controllers we have.  ...  "
comment
" ...  Nice true red color.  ...  "
comment
" ...  Like the option of different colors.  ...  "
comment
" ...  The color is nice and comes as pictured.  ...  "
comment
" ...  Love the color selection which are great so each child can know which one belongs to them and is responsible for keeping it where it belongs and in good condition.  ...  "
comment
" ...  Nice controller, didn't think id like the white too much but I must say its a nice color.  ...  "
comment
" ...  If you don't like monochrome, camouflage, or bright colors, this is for you.  ...  "
Price
 26
waste of money, worth, worth the money, save, waste
+62%
-38%
comment
" ...  very well made and worth the money .  ...  "
comment
" ...  Worth the money, much better than the one I replaced thats 5 yrs old.  ...  "
comment
" ...  Great used item and price.  ...  "
comment
" ...  Impressed w the price and quality .  ...  "
comment
" ...  Definitely worth it.  ...  "
comment
" ...  It's a real Sony controller worth the money if you play a lot .  ...  "
comment
" ...  worth the extra money for quality and durability.  ...  "
comment
" ...  Yes the price is way higher than knock offs but you actually save money by buying one really good one instead of repeat buying knock offs that have buttons sticking or drifting joystick issues.  ...  "
Design
 26
controller, feels, red, new, feels like
+88%
-12%
comment
" ...  i got cute stickers to put on it because it looked boring.  ...  "
comment
" ...  The feel and design are perfect.  ...  "
comment
" ...  i loveee the feel  ...  "
comment
" ...  Brother is very happy with the product  ...  "
comment
" ...  Feels like it wasn't even broken in.  ...  "
comment
" ...  Very good controller, it looks it's original.  ...  "
comment
" ...  Controller looks great.  ...  "
comment
" ...  Works and looks good!  ...  "
Marketplace / Returns
 19
replacement, sent, try, send, returning
+5%
-95%
comment
" ...  I WANT MY MONEY BACK FOR BEING RIPPED OFF TWICE.  ...  "
comment
" ...  So I called and I had to send in mine paying the postage and they sent me another one.  ...  "
comment
" ...  I could not return it to Amazon.  ...  "
comment
" ...  I requested a replacement and that one don’t work at all !  ...  "
comment
" ...  Box was also slightly torn too - makes me wonder if this was a return.  ...  "
comment
" ...  Doesnt work, original nor replacement  ...  "
comment
" ...  March was the return window and now that that window has closed .  ...  "
comment
" ...  It won’t turn on and i can’t return it because I didn’t try using it right away.  ...  "
Marketplace / Original Product
 16
controller, fake, authentic, well, sure
+50%
-50%
comment
" ...  It is not authentic.  ...  "
comment
" ...  I don’t think it’s authentic.  ...  "
comment
" ...  Doesnt work, original nor replacement  ...  "
comment
" ...  Not sure of a trusted source to buy from if you can’t even trust the original manufacturer  ...  "
comment
" ...  I believe these to be knock offs.  ...  "
comment
" ...  I wouldn't be surprised if it was fake.  ...  "
comment
" ...  This is fake!  ...  "
comment
" ...  I purchased 2 controllers and both are fakes!  ...  "
Remote
 14
ps4, since, remotes, money, day
+36%
-64%
comment
" ...  I am in the process of returning the remote. ... I ordered a brand new remote but it didn't work.  ...  "
comment
" ...  The remote control device broke within one day the little joystick would not move at all  ...  "
comment
" ...  It’s 4th of July I order this remote control on June since the first day the remote control came damaged never work at all I returned it right now what I’m doing it’s claiming to my bank for my money  ...  "
comment
" ...  By the end of the night, I turned the PS4 on rest mode so that the PS4 would charge the remote.  ...  "
comment
" ...  This remote doesn’t work @ all !!  ...  "
comment
" ...  It was already broken…I couldn’t even use the remote…totally a waste of money  ...  "
Marketplace / Defective Delivery
 13
defective, came, product, new, good condition
+23%
-77%
comment
" ...  This is a faulty product.  ...  "
comment
" ...  Somehow, I bought it new and it still came to me scuffed and in a dingy and obviously reused box.  ...  "
comment
" ...   The box was already opened.  ...  "
comment
" ...  It came defective.  ...  "
comment
" ...  It’s defective.  ...  "
comment
" ...  Maybe I got unlucky.  ...  "
comment
" ...  It was broken.  ...  "
comment
" ...  This piece of crap showed up broken.  ...  "
Cable
 13
controller, charging cable, charger, charge, ps4
+38%
-62%
comment
" ...  I cant get it to connect no matter what cord I use  ...  "
comment
" ...  The controller will not connect to the console no matter what, plus this never came with a cable .  ...  "
comment
" ...  Both of those I cannot get to charge with a cable. ... It refuses to be charged by the wire.  ...  "
comment
" ...  the jack is broke  ...  "
comment
" ...  It does not charge or come with a charging cable.  ...  "
comment
" ...  i can not for the life of me think of why anyone would sell a controller without a cable  ...  "
comment
" ...  The left stick has started drifting and there was no charger cable either.  ...  "
comment
" ...  It doesn’t even come with a charging cord.  ...  "
Size
 12
box, tape, joystick, hold, drift
+42%
-58%
comment
" ...  Felt like a bearing had something stuck or a spring had broke.  ...  "
comment
" ...  Be very careful I started to get bad stick drift recently and can't fix it.  ...  "
comment
" ...  Is advertised as new, but the box fell apart as if it was something they picked up of the trash and put a controller on it, the controller itself looks ok but I would call it new  ...  "
comment
" ...  All the screws are already stripped.  ...  "
comment
" ...  Missing a screw and has joystick drift so aiming was constantly going left.  ...  "
comment
" ...  Was I received was a damaged box that was obviously already opened and taped closed again (they used packing tape over the original tape seal that had been cut).  ...  "
Cleaning
 12
clean, stick, dirty, make, dust
+25%
-75%
comment
" ...  After four months the left stick drifts I tried cleaning it but no go  ...  "
comment
" ...  charging didn't work and when it came there were a handful of smudges that I had to clean  ...  "
comment
" ...  Terrible product came with damaged box and there was dust every where on the inside of the box and controller  ...  "
comment
" ...  Controller was scuffed, dirty, and had been opened up before as well as multiple buttons are sticky.  ...  "
comment
" ...  how does a new controller have stick drifts and stains, cant make this up  ...  "
comment
" ...  The controller I received arrived visibly dirty.  ...  "
Software
 11
os, lo, se, playstation, la
+36%
-64%
comment
" ...  Amazon chat did nothing more than argue and copy paste repeating messages.  ...  "
comment
" ...  It won’t connect to my PlayStation 4 and it won’t even appear in the settings.  ...  "
comment
" ...  Lo utilicé para un regalo de cumpleaños y a la persona que se lo regalé no le funcionó, me dejaron muy decepcionada, a veces comprar cosas en línea no vale la pena  ...  "
comment
" ...  flashed red light from the start which indicated a hardware issue.  ...  "
comment
" ...  Apparently the buttons get dirty easily in these controllers which causes errors with them working in games and apps.  ...  "
comment
" ...  When I tried to turn it back on, it came up with an error code saying "checking system storage status" and it will not turn on for anything. ... We've tried several times with no success and a quick Google search tells us our PS4 is completely shot.  ...  "
Performance
 9
right, reliable, randomly, job, fast
+56%
-44%
comment
" ...  Does the job right  ...  "
comment
" ...  I couldn't be happier with my new controller the performance is amazing  ...  "
comment
" ...  0 problems, 0 issues.  ...  "
comment
" ...  Fast and reliable.  ...  "
Marketplace / Product As Described
 8
advertised, works, product, exactly, could
+100%
comment
" ...  Exactly as pictured.  ...  "
comment
" ...  Product is exactly as advertised.  ...  "
comment
" ...  Everythimg was as advertised.  ...  "
comment
" ...  Came perfect and as advertised.  ...  "
comment
" ...  Works and looks as advertised.  ...  "
comment
" ...  The product is exactly as advertised.  ...  "
comment
" ...  Exactly as advertised  ...  "
comment
" ...  Works perfectly as described  ...  "
Sound
 4
+25%
-75%
comment
" ...  Sound is weak.  ...  "
comment
" ...  This is the second controller that ive gotten where it sounds like the speaker inside is messed up.  ...  "
Lagging
 4
issues
-100%
comment
" ...  It would basically freeze up and you had to reset it.  ...  "
comment
" ...  But then it randomly started scrolling up constantly.  ...  "
comment
" ...  Serious latency issues where it catches up with your inputs after a few seconds at random intervals.  ...  "
Touch
 3
pad, randomly, controller
+33%
-67%
comment
" ...  But then it randomly started scrolling up constantly. ... If I try to use the controller to type something or do anything it will make me go up even when I don’t touch the controller.  ...  "
comment
" ...  The only thing I do not like about it is the touch pad doesn't respond unless I swipe totally horizontal.  ...  "
Network
 3
life, delivered, charge
+33%
-67%
comment
" ...  This was delivered Nov 9th and supposedly had “90 day coverage”.  ...  "
comment
" ...  Already tried to charge it for a few hours now, but no life signal.  ...  "
Features
 3
+33%
-67%
comment
" ...  no light indicating that it is on or working.  ...  "
comment
" ...  flashed red light from the start which indicated a hardware issue.  ...  "
Calling
 3
chat, button
+33%
-67%
comment
" ...  Elden rings sprint is the O button.  ...  "
comment
" ...  I also can't use it to voice chat and have to use party chat from my phone.  ...  "

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Specifications

Connectivity
USB:  Yes 
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USB