Last Updated: April 21, 2022 (Refresh Now)
Diamond Multimedia VC500 One Touch VHS to Digital File DVD Convertor with Easy to use Software Convert Edit and Save For Win7 Win8 and Win10 one color One Size
Last Updated: April 21, 2022 (Refresh Now)
5.4
SCORE
/10
Total Reviews
1000
Old Reviews
820
Unverified
26
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Review Analysis - 154 recent, verified reviews
Detailed Mode
Software
58windows 10, drivers, error, driver, director
+22%
-78%
" ... This device doesn't work with Windows 10 Professional no matter what you try. ... I installed the drivers and software from the included disk device shows up in device manager as working but it doesn't. ... Downloaded the drivers from Diamond's website same problem. ... "
" ... I can't get any capture software to recognize it. ... Their EzGrabber software sucks. ... "
" ... Then I tried to uninstall program from my new laptop and it wouldn't uninstall. ... "
" ... An S-Video connect can be used, however the S-Video on the software is female. ... "
" ... I was a Computer programmer for over 30 years and so when I say this software is a nightmare believe it. ... "
" ... Tried to use the Power Director app only to discover the "fine print" that this app does not support USB connections to your computer. ... "
" ... I have issues with the included software. ... The EzGrabber software will not output MPG4 files when that option is selected. ... "
" ... I tried all video formats, NTSC PAL SECAM and MPEG2 and AVI. ... There email technical support is totally unresponsive, now chat or phone available . ... "
Usage
38easy, install, easy to use, manual, instructions
+68%
-32%
" ... This works great and very easy to use! ... "
" ... Installation was ok. ... "
" ... Easy to setup and use, install software and connect cables and you are pretty much ready to go. ... "
" ... Easy to set up and use. ... "
" ... My dad died over a year ago and I found a Christmas movie I made at his house with family and I forgot that I had it. ... "
" ... This one hooked up easy enough and the software loaded ok. ... "
" ... easy to set-up and use. ... "
" ... Product was easy to order from Amazon, fast to install and simple to get started. ... "
Marketplace
21amazon, returning, back, returned, picture
+24%
-76%
" ... Returning it soon ... "
" ... I just don't feel up to shipping this back. ... "
" ... could never even get this to see my original device ... "
" ... Typical for Chinese made product. ... "
" ... Initiated return as nothing worked. ... "
" ... My final response was to send the worthless product back to Amazon today. ... "
" ... I have removed the two programs and packed up the product for return to Amazon tomorrow. ... "
" ... Will be returning. ... "
Reliability
20worked, working, stopped, 404, software
+20%
-80%
" ... it locked up and shut itself off with every attempt. ... "
" ... The software consistently stopped capturing video with the error that it was copyrighted. ... "
" ... Finally got audio working than visual was not working. ... Only get an internal error. ... "
" ... Never got the device to work ... "
" ... Then a series of error messages made it impossible to continue with the additional tapes. ... After uninstalling and reinstalling, the problem continued. ... Dealing with this error prone product is exhausting and I wished that I had investigated other alternatives. ... "
" ... Worked fine for about a month and then just quit working. ... "
" ... The next day, the software no longer worked. ... The link for the supposed solution to the black screen led to an empty page with an error message. ... Submitted a Help ticket and it's been two weeks with no response. ... If they are not supporting this product, they need to STOP selling it. ... "
" ... Never worked well anyway. ... "
Connectivity
16device, usb, computer, capture, windows 7
+25%
-75%
" ... When I connected the provided converter to the computer and to RCA output ports of my VCR, it would not capture any sound or video when the VCR was playing a VHS tape. ... "
" ... Tried different USB ports, no change ... There email technical support is totally unresponsive, now chat or phone available . ... "
" ... Tried 2 different computers. ... "
" ... Initially would not recognize the input device. ... I tried OBS with the Diamond converter and cannot get that to work so with the adapter options are limited. ... "
" ... When the capture finally worked it said my source was a TV signal which is confusing. ... "
" ... FYI, my laptop has Windows 10 with an Intel i7. ... "
" ... This product does not come with a male-to-male adapter. ... "
" ... The link didn't work. ... "
Marketplace / Returns
11returning, back, returned, amazon, worked
+9%
-91%
" ... Sent it back. ... "
" ... Returning it soon ... "
" ... Will be returning. ... "
" ... Unfortunately it's going back. ... "
" ... Can't get the information to return from the company and not able to return to Amazon now. ... "
" ... I will be returning mine, . ... "
" ... This is getting returned. ... "
" ... Initiated return as nothing worked. ... "
Picture
9quality, years, vhs tape, sound, audio
+89%
-11%
" ... I've got a large box of VHS tapes and the picture quality is great. ... "
" ... The picture and audio quality are great, considering the VHS/8mm tapes I converted were all over 20 years old. ... "
" ... The setup was easy and the picture and sound quality are good. ... "
" ... Picture quality seems ok and I guess it would depend on the quality of the VHS tape too. ... "
" ... The picture quality is very good. ... "
" ... Although some of the videos are over 20 years old, they are coming through very well with a picture that I would expect from a home video. ... "
" ... The quality of the picture I made is as good as what was fed to the VC500. ... "
" ... I attach a picture. ... "
Marketplace / Marketplace
9return, picture, yesterday, website, vc500
+33%
-67%
" ... Typical for Chinese made product. ... "
" ... Can't get the information to return from the company and not able to return to Amazon now. ... "
" ... I have removed the two programs and packed up the product for return to Amazon tomorrow. ... "
" ... My final response was to send the worthless product back to Amazon today. ... "
" ... I just don't feel up to shipping this back. ... "
" ... could never even get this to see my original device ... "
Video
8vhs, capture, videos, source, movies
+88%
-13%
" ... Just keep in mind that the video quality relies on the source and the condition of the media within the source of the video. ... "
" ... Several hours of family movies have been saved. ... "
" ... The audio and video sync perfectly. ... "
" ... Great quality on the transferred video ... "
" ... Looking for that tool to convert VHS family video to MPG4. ... "
" ... Thank goodness for YouTube videos. ... "
Sound
8picture, audio, quality, video, years
+50%
-50%
" ... Unsynced audio makes the product useless. ... "
" ... First had issues with no sound. ... "
" ... Apparently noise in the video stops the software ... "
" ... When it finally finished my video had no sound which it did have during the capture phase. ... "
Performance
7recording, job, windows 10, stops, recorded
+29%
-71%
" ... I had a hard time getting it to record for more then a few seconds. ... "
" ... The recording it makes is horrendous. ... "
" ... FYI, my laptop has Windows 10 with an Intel i7. ... "
" ... The recorded screen is not visible, and every 71 seconds, it automatically stops, breaks off, and it's recording again. ... "
" ... After uninstalling and reinstalling, the problem continued. ... "
Display
7record, green, director, blank, video
+14%
-86%
" ... it will show the vhs tape on the computer screen but will not record. ... "
" ... It can record, but the screen is just black so I can't see what it's actually recording. ... "
" ... Tried it in Power Director 17 but all I got was gray screen and black lines going through it. ... "
" ... The link for the supposed solution to the black screen led to an empty page with an error message. ... "
" ... I keep getting a blue screen or green screen in the capture window. ... Maddening but I could live with it but not the blank blue and green screens. ... "
" ... 2) I have a Windows 10 laptop so I experienced a lot of black screen issues, drops, etc . ... "
Lagging
4recording, stops, recorded, freezes
-100%
" ... I had a hard time getting it to record for more then a few seconds. ... "
" ... The recording it makes is horrendous. ... "
" ... The recorded screen is not visible, and every 71 seconds, it automatically stops, breaks off, and it's recording again. ... "
" ... After uninstalling and reinstalling, the problem continued. ... "
Camera
4adapter, videos, fine, capture
+75%
-25%
" ... This device overrides all vhs macro. ... "
" ... I am using this adapter with an older, but good quality SD camera for Zoom. ... "
Storage
3drive, drives, cloud, 32
+100%
" ... Then I uploaded to Google Drive and was able to share with many friends and relatives. ... "
" ... Then downloaded them to thumb drives (32 gb) Now loaning it to my brother. ... "
" ... When done, it was clear on how to either save the file to a thumb-drive for safe keeping or upload to the cloud. ... "
Price
3complete
+33%
-67%
" ... Avoid at all costs! ... "
" ... Complete waste of money. ... "
Marketplace / Delivery
3received, promised, product, item, delivered
+67%
-33%
" ... I ordered this yesterday afternoon and received it this morning. ... "
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Specifications
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