Last Updated: September 23, 2020 (Refresh Now)

Dell TB16 Thunderbolt 3 USB C Docking Station with 180W Adapter Black Model 452 BCNP

Last Updated: September 23, 2020 (Refresh Now)
5.1
SCORE
/10
Total Reviews
89
Old Reviews
12
Unverified
19
Spam Test
PASS
Yes
HDMI
3
NUMBER OF USB PORTS
Yes
USB
719.79 grams
WEIGHT

Review Analysis - 58 recent, verified reviews

Detailed Mode
Ports
 22
thunderbolt, usb c, dell, vga, usb
+50%
-50%
comment
" ...  When I plug in the Thunderbolt cord into compatible thunderbolt 3 ports onto various laptops (yes i've tried multiple laptops) it simply won't work (other than charge your laptop) This can be fixed with some software downloads from Dell's website, but this is cumbersome and will flatout not work for those on OSx or Linux.  ...  "
comment
" ...  Coming from a MS Surface Book with MS docks, these docks are bulky, huge, and have a short dock to computer USB-C. ... It was unclear that a TB16 Thunderbolt 3 would not work with my Dell XPS 15 7590, but apparently that is the case.  ...  "
comment
" ...  Upon further investigation the USB-C connection is only able to carry 130W of power.  ...  "
comment
" ...  They shipped me a Dell TB16 docking station with a VGA port that doesn't work.  ...  "
comment
" ...  USB stopped working.  ...  "
comment
" ...  Not thunderbolt 3 (mac) compatible.  ...  "
comment
" ...  One display port flickers or cuts out (despite trying multiple cables), and keyboard connection is lost randomly or sticks on a keystroke.  ...  "
comment
" ...  The thunderbolt USB-C cable is surprisingly short, so it's not very functional in an office space. ... Further, it doesn't work with an extension USB-C cable.  ...  "
Device Compatibility
 18
dock, laptop, xps, runaround, peripherals
+61%
-39%
comment
" ...  I am using the dock with Dell XPS15.  ...  "
comment
" ...  We use this with both Dell and Lenovo laptops, and works whether you have Thunderbolt or not.  ...  "
comment
" ...  This dock has worked well with my Dell 5520 laptop.  ...  "
comment
" ...  This worked right out of the box with Ubuntu on my Dell notebook.  ...  "
comment
" ...  I have not seen any issues with display disconnects on my 1440p monitor, or any other issue with peripherals disconnecting. ... It takes about 5-10 seconds for everything to connect when you reconnect the dock.  ...  "
comment
" ...  Dell states this is compatible with its Precision 7520 laptop. ... For mobile workstations like the 7520 it needs at least 150W to perform properly.  ...  "
comment
" ...  It is no surprise that it works well with Dell laptops.  ...  "
comment
" ...  I use this with my work laptop at home.  ...  "
Firmware
 7
drivers, update, dock, dell, updated
+43%
-57%
comment
" ...  I've updated all drivers and flashed the firmware for it, still total garbage.  ...  "
comment
" ...  So I downloaded all the dock drivers again from Dell and noticed a dock firmware update that was not there before, but the firmware update fails every time I try it.  ...  "
Drivers
 7
dock, firmware, bios, updated, update
+57%
-43%
comment
" ...  Make sure you update your computer and install all drivers.  ...  "
comment
" ...  After spending a lot of time updating the bios to the computer, updating the drivers for the dock, and updating the sound and network drivers, everything began to work correctly.  ...  "
Product Reliability
 7
stopped, months, usb, two, sent
+29%
-71%
comment
" ...  This worked great for about 2 months before it just stopped working.  ...  "
comment
" ...  USB stopped working. ... Sent me a second one and that needed to be sent back after 20 days.  ...  "
comment
" ...  The docking station malfunctioned less than two months after purchase, but because it occurred several days after the return window closed, the seller refused to replace it.  ...  "
comment
" ...  I've fought with this hunk of junk for a month or so now.  ...  "
comment
" ...  Same error about needing "more than 130W".  ...  "
Charging
 7
charging, dock, usb, power, charge
+86%
-14%
comment
" ...  Works perfect - charging, HDMI, USB and headphones.  ...  "
comment
" ...  The dock can handle up to 130w charging through the thunderbolt port.  ...  "
comment
" ...  There are no charging issues with the 180W adapter I’m using, I can throw anything at it and it charges while handling the load fine!  ...  "
comment
" ...  It is everything I wanted for the laptop, I do not have to open up for power up, don’t need to use charger it keeps it changed and all peripheral devices are connected the laptop is ready to go by unplugging one cord.  ...  "
comment
" ...  I do like the dock supplying charging power to the laptop.  ...  "
comment
" ...  I can also charge my phone from the dock or transfer files between my laptop and phone.  ...  "
Software Platform
 5
using, update, dell, like, firmware
+40%
-60%
comment
" ...  Looks like Dell finally started rolling out some updates to fix a lot of these issues but instead of fixing them for people who paid for the product, theyve decided to force their updater to not start if it detects that you dont have a dell laptop.  ...  "
comment
" ...  Especially when opening web browser windows.  ...  "
comment
" ...  Same error about needing "more than 130W".  ...  "
Price
 5
price, product
+40%
-60%
comment
" ...  Don’t waste your money on this product.  ...  "
comment
" ...  I had to hire an IT guy just to figure this out, costing me more money.  ...  "
comment
" ...  Wish I could get my money back, total rip off.  ...  "
Mouse
 4
dock, xps, sleep, mouse, goes
+25%
-75%
comment
" ...  When my XPS 9570 goes to sleep and comes back it's about a 50/50 chance the mouse and keyboard will work correctly.  ...  "
comment
" ...  Worked well for about a month, then every time computer goes to sleep the keyboard and mouse connected to the dock loose connection and never regain it.  ...  "
Resolution
 3
monitor, support, screen, laptop, hd
+33%
-67%
comment
" ...  Hooked up a 32 inch 4K monitor to it and it constantly flickers and disconnects.  ...  "
Keyboard
 3
sleep, laptop, keyboard and mouse, keyboard, goes
-100%
comment
" ...  One display port flickers or cuts out (despite trying multiple cables), and keyboard connection is lost randomly or sticks on a keystroke.  ...  "
comment
" ...  When my XPS 9570 goes to sleep and comes back it's about a 50/50 chance the mouse and keyboard will work correctly.  ...  "
comment
" ...  Worked well for about a month, then every time computer goes to sleep the keyboard and mouse connected to the dock loose connection and never regain it.  ...  "
Delivery
 3
+67%
-33%
comment
" ...  Received my dock today.  ...  "

Review Spam Test     PASS

In order to keep our review summaries as accurate as possible, we aggressively detect fake reviews. We use various signals to detect unnatural patterns and will gradually expose them here.

Specifications

Body
Weight:  719.79 grams
Size:  0.29 meters
Connectivity
HDMI:  Yes 
Number of USB ports:  3 
USB:  Yes 
Yes
HDMI
3
NUMBER OF USB PORTS
Yes
USB
719.79 grams
WEIGHT