Last Updated: May 4, 2020 (Refresh Now)
Dell Marketing USA LP KM717 Premier Wireless Keyboard and Mouse
Last Updated: May 4, 2020 (Refresh Now)
7.0
SCORE
/10
Total Reviews
1000
Old Reviews
276
Unverified
50
Spam Test
PASS
Yes
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Review Analysis - 674 recent, verified reviews
Detailed Mode
Keyboard
306keyboard and mouse, mouse, keys, dell, typing
+56%
-44%
" ... great little wireless keyboard and mouse. ... "
" ... Love this keyboard set - don't use the mouse much since I had previous Logitech M325s for both my personal and work computers that I have no plans on replacing. ... I love the feel of the chiclet Laptop keys, and this is not quite as thin, but pretty close while maintaining a satisfying "click" while some chiclet keyboards feel too soft when typing. ... I also love the extended keyboard layout where other wireless keyboards like to leave off the number pad. ... For an extremely picky keyboard person all the features and price considered - VERY glad I purchased. ... "
" ... I like the full functionality of this keyboard without all the bulk. ... "
" ... I have loved this keyboard. ... very good keyboard. ... "
" ... Easy setup and the keyboard has a good feel. ... "
" ... Great Keyboard but I do not like the mouse, 5 stars for the keyboard itself. ... It has that old apple Magic Keyboard feel to it. ... "
" ... This replaces the factory DELL wired keyboard & mouse. ... "
" ... Honestly the keyboard is smooth and good looking. ... "
Mouse
180keyboard and mouse, keyboard, dell, wireless keyboard, mouse and keyboard
+65%
-35%
" ... - One USB adapter for the mouse and keyboard ... Allows me to swap out the (although still good) Dell mouse with a better quality Logitech mouse while still using the same USB adapter. ... Overall I would recommend the KM714 keyboard and mouse combo. ... "
" ... I loved the simple all black look of the keyboard and the mouse ahah. ... "
" ... Very nice keyboard and mouse. ... "
" ... The mouse is fantastic, the best mouse I've ever had. ... There is definitely some style over function with this keyboard and mouse set ... "
" ... Best keyboard and mouse combo. ... "
" ... The mouse is fantastic, the best mouse I've ever had. ... There is definitely some style over function with this keyboard and mouse set ... "
" ... Good keyboard/mouse set. ... "
" ... I've had this Dell KM714 keyboard and mouse set for just a couple of days, replacing a larger HP wireless keyboard and a Microsoft mouse both of which had done their time. ... "
Device Compatibility
98dongle, bluetooth, keyboard, unifying, mac
+59%
-41%
" ... For a keyboard for my computer ... "
" ... This keyboard has USB switch that let me connect it to my iPhone. ... So with a flip of a switch I am typing texts direct to my phone. ... "
" ... We are, however, allowed to use Bluetooth keyboards and mice. ... On the item photos and description it lists computers this is compatible with, and mine is not on the list. ... "
" ... I've had several Dell Latitude computers in the past 18 years, as well as several Dell UltraSharp monitors and my experience with them has been very good. ... "
" ... It was the one that was compatible with my computer. ... "
" ... Also like the ability to switch channels for multi device pairing. ... "
" ... I ordered this to go with my Dell Latitude laptop and docking station. ... I primarily use my computer for MS Office, accounting and web browsing, so I have no special or specific needs. ... "
" ... It's also cool that both bluetooth and USB are supported. ... "
Product Reliability
84working, stopped working, year, dell, weeks
+27%
-73%
" ... The issue started out slow and now it is to the point to where I simply don't want to put up with it. ... "
" ... But it often disconnects, doesn't type the letter pressed, and sometimes types a single letter about 10 times. ... "
" ... I’ve only had them for about 7 months and they’ve already quit working. ... "
" ... The issue started out slow and now it is to the point to where I simply don't want to put up with it. ... "
" ... Dell Failed, worked May, June July! ... "
" ... I put up with it until most recently when the letter key "A" stopped working completely! ... Just learned that the return policy expires after 30 days and product support after 60 days, so I am stuck with this piece of junk now! ... "
" ... worked for five months then stopped. ... "
" ... Not sure I am getting a "lemon". ... "
Comfort
73keyboard, feels, typing, comfortable, mouse
+71%
-29%
" ... As a programmer I spend hours typing and this is by far the most comfortable yet elegant design. ... "
" ... The ergonomics (for me) is perfect. ... "
" ... The keyboard and mouse are both quite comfortable to use. ... "
" ... I like the soft buttons, but prefer the fold down legs to lay the keyboard flat. ... I use a wrist pad and like a flat keyboard. ... "
" ... Good size, comfortable to type on, no delays. ... "
" ... The mouse has a nice satin finish which feels luxurious in the hand. ... Keyboard: The keys are almost flat, but have a slight concave top, which feels excellent to the touch. ... The movement of the keys is solid with no spongy feel. ... There is a slight cushioning at the bottom of the key travel which makes it very comfortable for typing. ... The scroll wheel has a ratchet-style feel, but it is very minimal, making scrolling easy. ... This does make for reduced accuracy, as I've used standard mice with mid-placed lasers/balls for decades. ... "
" ... The design and the feel of the keys are awesome. ... "
" ... I had the same model for several years, pounded it nonstop 24/7, and eventually a few key labels wore off and a couple of keys started sticking. ... "
Battery Life
73battery life, battery, changed, replaced, change
+45%
-55%
" ... It's not a battery issue. ... "
" ... After a battery change, turn on/off multiple times, the issues just keep happening. ... "
" ... Yes, I tried changing the batteries and tried it in another computer - no dice. ... "
" ... We've tried replacing the batteries, thinking that might be the problem, but that doesn't help anything. ... "
" ... Change the batteries three times and still nothing. ... "
" ... Changing batteries only helps for a little while, and now it doesn't help at all. ... "
" ... Only down side is that the battery doesn’t last long. ... I had this product for 6 months and I had to replace the batteries twice. ... "
" ... Did not come with batteries. ... "
Controls
69key, press, register, arrow, type
+49%
-51%
" ... After a few weeks the keys have stopped working. ... "
" ... IE if you press the letter s it will register the s key from 1 to 10 times and you have to backspace it out. ... Sometimes you press a key and it will not register the key press at all and you have to backspace and fix the missing letter or number . ... "
" ... The keys are nice and flat but feel stiff and some get stuck, where I have to retype with a little more effort. ... "
" ... The keys do not press easily, which causes me to regularly miskey. ... "
" ... if you’re paying constant attention then you’ll catch it, but it’s super annoying to have to re-strike the zero button over and over. ... "
" ... Just a few time use there are some keys not functioning. ... "
" ... Sometime I press a key and there is no response and other times it will print the key many times. ... "
" ... I purchased this in October and several of the keys stopped functioning today. ... "
Bluetooth
36dongle, keyboard, dell, via, pairing
+58%
-42%
" ... What is great about this keyboard is the ability to switch and control several devices via 3 switches on the keyboard to control via Bluetooth or std. ... Wireless I found the Bluetooth works great and was able to pair between my Dell laptop and MacBook pro I haven't tried to pair to my smart TV. ... "
" ... The next time I will order a blue-tooth enabled mouse and keyboard. ... "
" ... What is great about this keyboard is the ability to switch and control several devices via 3 switches on the keyboard to control via Bluetooth or std. ... Wireless I found the Bluetooth works great and was able to pair between my Dell laptop and MacBook pro I haven't tried to pair to my smart TV. ... "
" ... We are, however, allowed to use Bluetooth keyboards and mice. ... "
" ... And if you have Bluetooth in your computer, it has a 3 position switch to pair it that way as well. ... "
" ... We are, however, allowed to use Bluetooth keyboards and mice. ... "
" ... I love that this is not just Bluetooth. ... "
" ... It's also cool that both bluetooth and USB are supported. ... "
Ports
34computer, plug, usb port, usb connector, keyboard
+41%
-59%
" ... I am using the keyboard within 1.5 ft of the usb dongle and it misses keystrokes as I type on it toooo much . ... "
" ... a USB reciever was not included in the package ... "
" ... a USB reciever was not included in the package ... "
" ... It will not stay connected to a Dell PC through the included USB. ... "
" ... Getting an error now with the USB device isn't recognized and that it has malfunctioned. ... "
" ... I have tried using different USB plugs on my computer, new batteries . ... "
" ... I haven't checked if there's interference, because quite frankly if I can't plug this into my PC alongside my other devices and electronics, it singlehandedly fails as a PC accessory. ... "
" ... The connection between the USB receiver and they keyboard is terrible. ... "
Ease of Use
30use, simple, setup, set, press
+90%
-10%
" ... That's easy enough to do, but it is kind of annoying. ... "
" ... Very easy to type and it connected to my PC right away. ... "
" ... Very easy to type and it connected to my PC right away. ... "
" ... Easy to set up ... "
" ... Easy to set up ... "
" ... Easy to type, predictable feedback ... "
" ... Easy setup and the keyboard has a good feel. ... "
" ... Simple and easy i usually have to press the bottons twice to get it typed . ... "
Returns
30refund, returned, window, set, send
+10%
-90%
" ... I explained the situation to Amazon and they agreed to send a replacement. ... I sent them both back for a refund. ... "
" ... I'd like to return it but I can't at this point. ... "
" ... I am past the return window so sad I cannot return it and had to buy a different one. ... "
" ... I ended up throwing it away. ... "
" ... Got worse just after the return window closed. ... "
" ... Return window closed there is nothing I can do now. ... We have purchased multiple KM636 combo's for our staff and they have all been returned to our dept. ... "
" ... Waiting on return/refund. ... "
" ... Have tried to return it but has not been able. ... "
Price
29money, value, save, good, worth
+86%
-14%
" ... The best money can buy, for that amount I couldn’t have expected anything better than this ... "
" ... I now have to purchase another brand so any savings in price are now gone. ... "
" ... This is a GREAT product from Dell at a GREAT price! ... "
" ... I would say even at $70 this set is worth every penny. ... "
" ... Overall value for money and very good for day to day use. ... "
" ... For the price, it's great! ... "
" ... This is a great item for the price. ... "
" ... This is a great combo of 2 wireless devices for a low price. ... "
Build Quality
25feels, build quality, quality, together, little
+76%
-24%
" ... I have the surface pro 3, and I’m a huge fan of the magnesium alloy Microsoft has. ... It feels good to touch, it’s sturdy and light. ... "
" ... Therefore, it’s flexible in the middle. ... "
" ... Good build quality. ... "
" ... Super sturdy and the quality can’t be beat! ... "
" ... It looks and feels like a high quality product, and of course Dell is a reputable manufacturer. ... "
" ... It looks and feels like a high quality product, and of course Dell is a reputable manufacturer. ... "
" ... The construction is high quality. ... "
" ... Build quality is top notch, and they keys are sublime. ... Very nice touch for those that may be concerned about breaking the plastic clips over time, or somebody that may be frequently storing the wireless dongle for transport. ... "
Design
23looks, design, look, feel, small
+96%
-4%
" ... Look and felt as advertised. ... "
" ... The product looks great. ... "
" ... The product looks great. ... "
" ... It is sleek and slim. ... "
" ... I go for a minimal desk look and this fits the category well. ... "
" ... Very good feel. ... "
" ... Sleek design seems ergonomically correct. ... "
" ... Very nice looking. ... "
Overall performance
22works, smooth, mouse, done, dell
+77%
-23%
" ... No delays works great !! ... "
" ... It gets the job done. ... "
" ... You can expect perfect results with this on a Dell PC. ... "
" ... Incredible product, it goes well with my Intel NUC. ... "
" ... Good for simple uses like web browsing emails etc. ... "
" ... I type really fast. ... The mouse is so awesome and smooth too. ... "
" ... I type really fast. ... The mouse is so awesome and smooth too. ... "
" ... just know that out of the box, this thing is probably gonna zip around your screen at mach speed. ... "
Setup
17install, setup, set, use, plug
+100%
" ... cheap look but very easy to install and use ... "
" ... cheap look but very easy to install and use ... "
" ... Easy to use and setup. ... "
" ... I feel the setup process was easy, but I can see how someone who is not tech savvy might feel overwhelmed or confused. ... "
" ... Easy to install - just plug in the include USB bluetooth connector and away you go. ... "
" ... Very easy to type and it connected to my PC right away. ... "
" ... It comes whit batteries ready to use, the installation it's fast and easy, perfect for the job ... "
" ... Setup was simple, pu tthe batteries in, plug in the transmitter and away we go. ... "
Lagging
15delay, letter, sometimes, missed, key
+7%
-93%
" ... sometimes, it has a really long lag input. ... "
" ... 'e' key not working with a delayed lag. ... "
" ... But it often disconnects, doesn't type the letter pressed, and sometimes types a single letter about 10 times. ... "
" ... Will delay, post repeated letters or numbers or just not work at all for a while. ... "
" ... Glitches constantly, either skipping text or repeating. ... "
" ... To make it worse, it has noticeable latency. ... "
" ... While typing, not all the letters will show up and there is some kind of delay. ... "
" ... After using 2 days only I realized the mouse is having a serious lag issue. ... "
Features
15light, caps lock, caps, num, use
+27%
-73%
" ... I don't like the fact that the Caps Lock key does not have the right end at a lower level. ... "
" ... No backlighting or caps lock indicator. ... "
" ... Cap lock is too close to the a key, often capitalizing all I type. ... "
" ... Cap lock is too close to the a key, often capitalizing all I type. ... "
" ... - The three function-ness of it is very specific. ... "
" ... - The three function-ness of it is very specific. ... "
" ... Works well, unfortunately, does not have indicators for Caps Lock or Num Lock ... "
" ... Works well, unfortunately, does not have indicators for Caps Lock or Num Lock ... "
Size
15sleek, well, space, profile, low
+93%
-7%
" ... Perfect size and has number pad. ... "
" ... It is sleek and slim. ... "
" ... It is sleek and slim. ... "
" ... Nice and small ... "
" ... And the USB for wireless is small. ... "
" ... Lightweight, eay to intall ... "
" ... It takes up little space and works well. ... "
" ... Lightweight, eay to intall ... "
Software Platform
13mac, linux, web, usb, support
+23%
-77%
" ... After a frustrating search for the replacement part, I gave up and entered into an online customer support chat with Dell, only to learn that they do not sell replacement dongles. ... "
" ... tried with windows 7 and 10 does the same thing. ... "
" ... tried with windows 7 and 10 does the same thing. ... "
" ... Getting an error now with the USB device isn't recognized and that it has malfunctioned. ... "
" ... Getting an error now with the USB device isn't recognized and that it has malfunctioned. ... "
" ... 29th Sept 2018 Update: ... "
" ... 29th Sept 2018 Update: ... "
Marketplace
13product, works, two, exactly, described
+77%
-23%
" ... Works as advertised. ... "
" ... First for our family from Amazon. ... "
" ... Props to the seller, got the item fast and complete. ... Good as new, as advertised. ... "
" ... Works well, as described. ... "
" ... Works as advertised. ... "
" ... This product has 4 stars on amazon becausw it used to be amazing. ... "
" ... Received this on 4/24/2020. ... "
" ... Exactly as described. ... "
Cables
9cables, cords, worth, work, way
+67%
-33%
" ... It clears up my desk of wires which is the reason I purchased. ... "
" ... Enjoy not having wires. ... "
" ... I use this for work, and I am so happy that my wires are gone. ... "
" ... No more messy cords. ... "
USB
9included, error, bluetooth, worked, usb port
+44%
-56%
" ... It will not stay connected to a Dell PC through the included USB. ... "
" ... a USB reciever was not included in the package ... "
" ... a USB reciever was not included in the package ... "
" ... Getting an error now with the USB device isn't recognized and that it has malfunctioned. ... "
" ... Getting an error now with the USB device isn't recognized and that it has malfunctioned. ... "
Network
9wireless, range, issues, connectivity, solid
+33%
-67%
" ... Transmitter range is a no more than a foot. ... "
" ... Constantly has connection issues. ... "
" ... This is due to both the metal of a computer case blocking the signal and/or the electromagnetic radiation that is naturally emitted from the internal components in the PC messing with the signals going to the receiver. ... "
" ... It seems to have some connection issues. ... "
" ... The wireless connectivity isn't the best. ... "
" ... The wireless connectivity isn't the best. ... "
Delivery
8arrived, time, new, box, 4
+63%
-38%
" ... Received this on 4/24/2020. ... "
" ... Shipping was fast also, originally was going to be here in 4 days and to my surprise it made it in my usual 2. ... "
" ... Ordered new from Amazon but the product that arrived was an opened box. ... "
" ... arrived on time and exactly what I need ... "
" ... arrived on time and exactly what I need ... "
Capacity
7home, desk, room, order, work
+100%
" ... I plan to order a fourth soon to have one for my home office. ... "
" ... It's range is 2-3' from under my desk. ... "
" ... No issues so far, solid connection from anywhere in my room. ... "
" ... We use these in our office because they take up so little room on your desk. ... "
" ... I decide to order it for my home office. ... "
" ... I decide to order it for my home office. ... "
" ... Perfect for everyday office use. ... "
Product As Described
7exactly, described, advertised, works as advertised
+100%
" ... Look and felt as advertised. ... "
" ... Works well, as described. ... "
" ... Good as new, as advertised. ... "
" ... Works as advertised. ... "
" ... Works as advertised. ... "
" ... Exactly as described. ... "
" ... Exactly as described. ... "
Cleaning
7rinse, keyboard, clean, towel, like
+100%
" ... My office space is clean and i do not eat over my keyboard. ... "
" ... Spill and keep using it NO, after a 'Rinse and Dry' (covered later) YES, Absolutely ... Rinse it well enough to be sure all the sticky is gone. ... I start with pat drying all surfaces with a clean towel. ... "
" ... Spill and keep using it NO, after a 'Rinse and Dry' (covered later) YES, Absolutely ... Rinse it well enough to be sure all the sticky is gone. ... I start with pat drying all surfaces with a clean towel. ... "
" ... This keyboard is great, keeps the dirt out well, i accidentally spilled some liquid on it and it did not penetrate like my last keyboard. ... "
" ... This keyboard is great, keeps the dirt out well, i accidentally spilled some liquid on it and it did not penetrate like my last keyboard. ... "
" ... Quiet typing and you don't have to use an air can to clean the keyboard because no crumbs or dirt can get into the crevices. ... "
Storage
7keys, issue, well, profile, low
+57%
-43%
" ... I have limited desk space so its compact, low profile design fits perfectly. ... "
" ... No stupid annoying extra plastic around the frame wasting space. ... "
" ... No stupid annoying extra plastic around the frame wasting space. ... "
" ... It takes up little space and works well. ... "
Gaming
6game, keyboard, good, used, mouse
+100%
" ... I have to say, it's likely the best 'non-gaming' keyboard I have ever used. ... "
" ... not a bad product for the money wouldn’t game with it ... "
" ... Besides that the mouse is confortable, not so good for gaming (fps) but you can have a good wired logitech or razer mouse for that. ... "
" ... i was looking for a good professional keyboard that is not for gaming, looks and feels professional. ... "
" ... Mouse is simple than most gaming mice I have become accustomed to, but functions adequately. ... "
Sleep Tracking
6go, sleep mode, mouse, goes, batteries
+67%
-33%
" ... I like that mouse go to sleep at night and a quick touch of the button on the bottom in the morning and I’m good to go all day at work ... "
" ... I like that mouse go to sleep at night and a quick touch of the button on the bottom in the morning and I’m good to go all day at work ... "
" ... Especially for wireless devices from other major manufacturers, which I get connectivity issues when they go to sleep and have to click or something to wake them up. ... "
" ... Especially for wireless devices from other major manufacturers, which I get connectivity issues when they go to sleep and have to click or something to wake them up. ... "
Volume
5loud, clicking, volume, keyboards
+60%
-40%
" ... • Dedicated Volume controls ... "
" ... I bought this to use at my volume job and just love them. ... "
" ... I bought this to use at my volume job and just love them. ... "
Charging
5replaced, charge, usb receiver, usb, rechargeable
+80%
-20%
" ... I put in the USB receiver, put in batteries and they both worked fine. ... "
" ... It might not have had a great charge to begin with though. ... "
" ... I worked with dell support and I replaced batteries bought rechargeable batteries and fully charged them. ... "
" ... I worked with dell support and I replaced batteries bought rechargeable batteries and fully charged them. ... "
Sound Quality
4clicking, loud
+25%
-75%
" ... not a loud clicking noise. ... "
" ... not a loud clicking noise. ... "
Drivers
4drivers, play, keyboard
+75%
-25%
" ... I actually went to the dell website and downloaded the drivers for this keyboard and now it works perfectly! ... "
" ... Exactly the same configuration & no drivers need plug in & your're set to go. ... "
" ... Exactly the same configuration & no drivers need plug in & your're set to go. ... "
Defective Delivery
4product, ordered, new, box
+25%
-75%
" ... We received a defective product. ... "
" ... Item arrived damaged. ... "
" ... Item arrived damaged. ... "
Display Clarity
4would, using, typing, register, occasionally
+50%
-50%
" ... Far too long of a lag between click and screen recognition. ... "
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Specifications
Connectivity
Bluetooth: Yes