Last Updated: January 28, 2020 (Refresh Now)
Dell KM636 Wireless Keyboard Mouse Combo 5WH32
Last Updated: January 28, 2020 (Refresh Now)
7.0
SCORE
/10
Total Reviews
998
Old Reviews
326
Unverified
59
Spam Test
PASS
Review Analysis - 613 recent, verified reviews
Detailed Mode
Keyboard
265keyboard and mouse, mouse, keys, dell, typing
+59%
-41%
" ... Very comfortable keyboard and mouse ... "
" ... plug in one usb, turn on mouse and keyboard and in 5 seconds everything worked! ... "
" ... The keyboard is great. ... "
" ... Great keyboard and mouse combo. ... "
" ... Great keyboard and mouse combo. ... Keyboard has a solid feel. ... "
" ... The keyboard works fine, I really like the Cap indicator. ... Typing is very smooth. ... "
" ... Really like the smaller format wireless keyboard. ... "
" ... Love my new wireless keyboard and mouse for my office. ... "
Mouse
168keyboard and mouse, keyboard, combo, dell, mouse and keyboard
+63%
-37%
" ... The mouse is just a mouse with the advantage that you can use it over any surface, my desktop has a top glass and I just drop the mouse pad. ... "
" ... I love my new wireless keyboard and mouse. ... "
" ... Definitely need to order a mouse pad for this mouse to function properly, but overall a good buy for the price. ... "
" ... I needed an inexpensive mouse and keyboard for my work computer. ... However, I'm also used to a $200 mechanical keyboard for my gaming PC at home. ... "
" ... Mouse is nice and smooth, as long as you use a smooth mouse pad. ... "
" ... Need to turn on the mouse every time I us . ... "
" ... Best keyboard and mouse combo. ... "
" ... I had this exact keyboard & mouse model with my work laptop 3 years ago, and liked it so much, I ordered the same model for personal use. ... "
Product Reliability
81working, stopped working, keyboard, junk, defective
+31%
-69%
" ... Stopped working after less than one year. ... "
" ... It works GREAT, but lasted me 8 months in an office setting before it started to intermittently work. ... "
" ... this is the second one I tried and second one that failed. ... I can send the defective one back. ... "
" ... But it often disconnects, doesn't type the letter pressed, and sometimes types a single letter about 10 times. ... "
" ... A hunk of junk. ... "
" ... I’ve only had them for about 7 months and they’ve already quit working. ... "
" ... After a few weeks the keys have stopped working. ... "
" ... Didn't last 9 months. ... "
Device Compatibility
76computer, dongle, bluetooth, keyboard, unifying
+64%
-36%
" ... Paring the devices in Windows 10 was simple and took less than 30 seconds per device. ... "
" ... This keyboard has USB switch that let me connect it to my iPhone. ... So with a flip of a switch I am typing texts direct to my phone. ... "
" ... Nice addtion to any laptop or computer. ... "
" ... I got this set to go with my Dell Inspiron 13 7378. ... I use the set with a monitor and a docking station at home, and when I'm on an on-site call I use a Dell travel mouse. ... Now if only Dell would consider building the receiver into the laptop so that I never have to have anything plugged into it, we'd be all set! ... "
" ... I bought 2 of these and I use them with my Dell laptop's and I like them they are light and the battery life is good I need to start turning them off when I'm done but I forget . ... "
" ... Works well with my Dell Laptop ... "
" ... I connect it to my laptop when working at home to be more effective. ... "
" ... I ordered this to go with my Dell Latitude laptop and docking station. ... I primarily use my computer for MS Office, accounting and web browsing, so I have no special or specific needs. ... "
Comfort
62keyboard, comfortable, feels, typing, mouse
+71%
-29%
" ... The keyboard is very comfortable for fast typing. ... "
" ... Wide, flat keys for my large fingers. ... "
" ... The curved design makes the mouse easier to hold and control with less hand strain. ... "
" ... Sleek design seems ergonomically correct. ... "
" ... - The chiclet style keys feel good to type on ... "
" ... The design and the feel of the keys are awesome. ... "
" ... Example, I have a Logitech that you can't even type on--good luck typing in a password correctly in less than 5 tries. ... "
" ... Its sleek and looks great, the wireless is great and i really like the feel of the keys. ... "
Controls
58key, press, register, buttons, letter
+41%
-59%
" ... Hard to type, have to delete every few keystrokes because letters were missed. ... "
" ... It doesn't work - some of the keys repeated themselfs with no reason, others - didn't work at all. ... "
" ... IE if you press the letter s it will register the s key from 1 to 10 times and you have to backspace it out. ... Sometimes you press a key and it will not register the key press at all and you have to backspace and fix the missing letter or number . ... "
" ... Sticky keys on the KB since day one and the mouse left-click no longer works properly. ... "
" ... Started missing key strokes. ... "
" ... The keys are nice and flat but feel stiff and some get stuck, where I have to retype with a little more effort. ... "
" ... I purchased this in October and several of the keys stopped functioning today. ... "
" ... Unfortunately, there are several moments that certain keys just tend to lag. ... "
Battery Life
55battery life, battery, change, replaced, changed
+47%
-53%
" ... New batteries don't help. ... "
" ... batteries brand new where also replaced with the same result . ... "
" ... Only down side is that the battery doesn’t last long. ... I had this product for 6 months and I had to replace the batteries twice. ... "
" ... It also EATS batteries especially the key board. ... "
" ... Want to have constant issues and replace the batteries every week? ... Batteries die once a week. ... "
" ... Did not come with batteries. ... "
" ... I changed the battery a couple times, but the problem did not fix. ... "
" ... I actually kept it going by constantly replacing batteries which i didn't mind but now it still does it even if I have brand new sets in the keyboard. ... "
Price
35money, value, save your money, worth, waste
+83%
-17%
" ... Especially great price. ... "
" ... The best money can buy, for that amount I couldn’t have expected anything better than this ... "
" ... For the price, it's great! ... "
" ... Great for its price ... "
" ... I'm not usually all matchy-matchy on products like this, but the price and quality of this set just couldn't go unnoticed. ... "
" ... not a bad product for the money wouldn’t game with it ... "
" ... Very well priced! ... "
" ... But for the very low price I gave it a try. ... "
Returns
28return window, send, returned, replacement, replace
+7%
-93%
" ... I would return if it weren't a pain. ... "
" ... I ended up throwing it away. ... "
" ... Replacement does the same thing. ... "
" ... I can send the defective one back. ... "
" ... It was majorly frustrating and caused me grief when sending emails for work. ... "
" ... Very frustratin that I need to already replace it. ... "
" ... Have tried to return it but has not been able. ... "
" ... I can't return it because I marked it . ... "
Ports
27port, receiver, plug, usb dongle, dell
+44%
-56%
" ... The connection between the USB receiver and they keyboard is terrible. ... "
" ... I have tried using different USB plugs on my computer, new batteries . ... "
" ... I have the USB dongle plugged in near the front of the computer - there is less than 12" between them, but I still get lots of missed letters and that is frustrating. ... "
" ... A check with my IT department told me they were replacing ALL of these with Logitech due to momentary dropouts on the USB connection. ... "
" ... Getting an error now with the USB device isn't recognized and that it has malfunctioned. ... "
" ... It will not stay connected to a Dell PC through the included USB. ... "
" ... I am using the keyboard within 1.5 ft of the usb dongle and it misses keystrokes as I type on it toooo much . ... "
" ... I haven't checked if there's interference, because quite frankly if I can't plug this into my PC alongside my other devices and electronics, it singlehandedly fails as a PC accessory. ... "
Ease of Use
26simple, use, set, easy to set, setup
+92%
-8%
" ... Easy to set up ... "
" ... Quick and easy to set up. ... "
" ... There is one button on the left side of the mouse which is easy to operate with your thumb and one on the right which is difficult with any finger to use. ... "
" ... This is a simple design which makes it easy to use. ... "
" ... It was easy to install and ready to go. ... "
" ... Simple and easy i usually have to press the bottons twice to get it typed . ... "
" ... Easy to use and setup. ... "
" ... Very easy to type and it connected to my PC right away. ... "
Bluetooth
25dongle, keyboard, via, pairing, dell
+60%
-40%
" ... What is great about this keyboard is the ability to switch and control several devices via 3 switches on the keyboard to control via Bluetooth or std. ... Wireless I found the Bluetooth works great and was able to pair between my Dell laptop and MacBook pro I haven't tried to pair to my smart TV. ... "
" ... The next time I will order a blue-tooth enabled mouse and keyboard. ... "
" ... And if you have Bluetooth in your computer, it has a 3 position switch to pair it that way as well. ... "
" ... Both laptops have Bluetooth, and the pairing process was painless. ... "
" ... It is great and love that I can pair it via bluetooth with my tablet and my android phone. ... "
" ... Never any connectivity problems like bluetooth models seem to experience. ... "
" ... Simple to set up to control up to 3 separate blue-tooth items at the flick of a switch. ... "
" ... I love that this is not just Bluetooth. ... "
Setup
23set, easy, plug and play, simple, easy to install
+100%
" ... Seamless installation and functionality. ... "
" ... Easy to install - just plug in the include USB bluetooth connector and away you go. ... "
" ... It was easy to install and ready to go. ... "
" ... No programming, software installation, settings, or fiddling. ... "
" ... Simple plug and play set-up. ... "
" ... Set up was plug and play. ... "
" ... Easy to use and setup. ... "
" ... However, simple set up (as expected). ... "
Design
19sleek, looks, look, slim, minimal
+95%
-5%
" ... Attractive and high quality build, good tactile characteristics. ... "
" ... The only positive is that I really do like the design. ... Very minimal and sleek. ... "
" ... Fit and Finish are excellent. ... Design and materials superb! ... "
" ... Very good feel. ... "
" ... Sleek design seems ergonomically correct. ... "
" ... I go for a minimal desk look and this fits the category well. ... "
" ... It is sleek and slim. ... "
" ... 2) The grey-black look is sleek. ... "
Build Quality
19plastic, feels, high quality, together, materials
+74%
-26%
" ... Other than the above "feature" I think the build quality and usability are excellent for this $20 product. ... "
" ... Design and materials superb! ... "
" ... I have the surface pro 3, and I’m a huge fan of the magnesium alloy Microsoft has. ... It feels good to touch, it’s sturdy and light. ... "
" ... Attractive and high quality build, good tactile characteristics. ... "
" ... Decent build quality. ... "
" ... Good build quality. ... "
" ... Build Quality is good. ... "
" ... After I purchased this I saw Anker has one that's made from aluminum and has better key feel for the same price. ... "
Overall performance
15smooth, job done, gets the job, performance, mouse
+80%
-20%
" ... Good for simple uses like web browsing emails etc. ... "
" ... This one gets the job done. ... "
" ... Incredible product, it goes well with my Intel NUC. ... "
" ... quiet and fast ... "
" ... Types fast and works with my MacBook Pro. ... "
" ... Gets the job done with 8+ hours of daily use. ... "
" ... It came fast. ... "
" ... Very smooth and modern . ... "
Marketplace
15product, described, works, exactly, seller
+80%
-20%
" ... Exactly as described. ... "
" ... Replacement matches the original. ... "
" ... Replaced my original. ... "
" ... This product has 4 stars on amazon becausw it used to be amazing. ... "
" ... Works well, as described. ... "
" ... Works as described. ... "
" ... Works as advertised. ... "
" ... First for our family from Amazon. ... "
Lagging
14delay, sometimes, key, typing, missed
+14%
-86%
" ... Unfortunately, there are several moments that certain keys just tend to lag. ... "
" ... sometimes, it has a really long lag input. ... "
" ... Glitches constantly, either skipping text or repeating. ... "
" ... Misses keystrokes constantly. ... "
" ... Will delay, post repeated letters or numbers or just not work at all for a while. ... "
" ... The keyboard was experiencing lag time between input and showing up on the screen. ... Not a computer processing issue, not a location or interference issue. ... "
" ... To make it worse, it has noticeable latency. ... "
" ... But it often disconnects, doesn't type the letter pressed, and sometimes types a single letter about 10 times. ... "
Software Platform
13windows 10, mac, linux, web, settings
+46%
-54%
" ... After a frustrating search for the replacement part, I gave up and entered into an online customer support chat with Dell, only to learn that they do not sell replacement dongles. ... "
" ... tried with windows 7 and 10 does the same thing. ... "
" ... Getting an error now with the USB device isn't recognized and that it has malfunctioned. ... "
" ... 29th Sept 2018 Update: ... "
" ... The mouse also deleted a files while in the Windows browser. ... "
Features
13caps, light, num, cap, tell
+23%
-77%
" ... I don't like the fact that the Caps Lock key does not have the right end at a lower level. ... "
" ... No backlighting or caps lock indicator. ... "
" ... Cap lock is too close to the a key, often capitalizing all I type. ... "
" ... - The three function-ness of it is very specific. ... "
" ... Works well, unfortunately, does not have indicators for Caps Lock or Num Lock ... "
" ... I'm only giving it a 4 because there is no scroll lock disable/enable function. ... "
Size
13sleek, size, desk, compact, space
+100%
" ... Very slim and easy to move around. ... "
" ... I go for a minimal desk look and this fits the category well. ... "
" ... I have limited desk space so its compact, low profile design fits perfectly. ... - Low profile, compact design ... "
" ... Lightweight, eay to intall ... "
" ... Perfect size and has number pad. ... "
" ... It takes up little space and works well. ... "
" ... No extra large edges, just small and sleek. ... "
" ... It is sleek and slim. ... "
Capacity
10use, room, home, desk, order
+100%
" ... I decide to order it for my home office. ... "
" ... We use these in our office because they take up so little room on your desk. ... "
" ... It's range is 2-3' from under my desk. ... "
" ... Great for standard office use. ... "
" ... Perfect for everyday office use. ... "
" ... No issues so far, solid connection from anywhere in my room. ... "
" ... I plan to order a fourth soon to have one for my home office. ... "
" ... I use it in my living room for the TV. ... "
Network
9connection, issues, wireless, solid, seems
+33%
-67%
" ... Transmitter range is a no more than a foot. ... "
" ... Constantly has connection issues. ... "
" ... This is due to both the metal of a computer case blocking the signal and/or the electromagnetic radiation that is naturally emitted from the internal components in the PC messing with the signals going to the receiver. ... "
" ... It seems to have some connection issues. ... "
" ... The wireless connectivity isn't the best. ... "
" ... I have also had complaints about connectivity and interference. ... "
Cables
8cords, cables, work, rid, much
+75%
-25%
" ... I use this for work, and I am so happy that my wires are gone. ... "
" ... No more messy cords. ... "
" ... Good response, and looks great to not have cables. ... "
" ... By buying this to help with getting rid of the clutter surrounding my gamer computer, I don't have to worry much about cords being everywhere. ... "
Product As Described
7works, exactly, advertised
+100%
" ... Works well, as described. ... "
" ... Good as new, as advertised. ... "
" ... Works as advertised. ... "
" ... Exactly as described. ... "
" ... just as described, exactly what you would expect ... "
" ... Works as described. ... "
" ... Exactly as expected. ... "
USB
7worked, tiny, lost, included, dell
+43%
-57%
" ... It will not stay connected to a Dell PC through the included USB. ... "
" ... a USB reciever was not included in the package ... "
" ... Getting an error now with the USB device isn't recognized and that it has malfunctioned. ... "
" ... I sucked it up and used it because it was what I had, until finally the infuriatingly tiny USB dongle inevitably got lost rendering the keyboard and mouse completely useless since Dell will not sell just the dongle. ... "
Storage
7well, little, issue, hit, bar
+71%
-29%
" ... I have limited desk space so its compact, low profile design fits perfectly. ... "
" ... No stupid annoying extra plastic around the frame wasting space. ... "
" ... It takes up little space and works well. ... "
" ... It looks very professional for an office space. ... "
" ... I have little hands, so the tiny style suits me well, as well as excellent space saver . ... "
Gaming
5game, keyboard, mouse, feels, simple
+100%
" ... not a bad product for the money wouldn’t game with it ... "
" ... Besides that the mouse is confortable, not so good for gaming (fps) but you can have a good wired logitech or razer mouse for that. ... "
" ... i was looking for a good professional keyboard that is not for gaming, looks and feels professional. ... "
" ... Mouse is simple than most gaming mice I have become accustomed to, but functions adequately. ... "
" ... However, I'm also used to a $200 mechanical keyboard for my gaming PC at home. ... "
Sleep Tracking
5mouse, sleep mode, wake, goes to sleep, go
+40%
-60%
" ... My only complaint is that moving the mouse (when on) is enough to wake up the desktop from sleep mode. ... "
" ... It goes to sleep mode literally every 4 seconds, changed 2 different pairs of batteries (high end batteries) and it still loses connection and goes to sleep! ... "
" ... No comment on battery life yet, also curious how another reviewer determined if the mouse went to sleep or not. ... Just because it responds all the time doesnt mean it doesnt sleep. ... Since there are no lights on the mouse, you cant truely say it is not sleeping. ... "
Delivery
5product, package, new, arrived, time
+60%
-40%
" ... Ordered new from Amazon but the product that arrived was an opened box. ... "
" ... arrived on time and exactly what I need ... "
" ... Came in great condition and works perfect! ... "
Defective Delivery
5defective, arrived, send, received, ordered
+20%
-80%
" ... We received a defective product. ... "
" ... Item arrived damaged. ... "
" ... I can send the defective one back. ... "
" ... I didn't know I was buying a product that was not only defective , but the defect was known before the product was shipped. ... "
Display Clarity
5using, occasionally, click, typing, register
+40%
-60%
" ... Far too long of a lag between click and screen recognition. ... "
" ... Occasionally, even though I hear the mechanical click, the button on the screen isn't always clicked. ... "
Cleaning
5dirt, clean, rinse, keyboard, works
+100%
" ... Spill and keep using it NO, after a 'Rinse and Dry' (covered later) YES, Absolutely ... Rinse it well enough to be sure all the sticky is gone. ... I start with pat drying all surfaces with a clean towel. ... "
" ... This keyboard is great, keeps the dirt out well, i accidentally spilled some liquid on it and it did not penetrate like my last keyboard. ... "
" ... Quiet typing and you don't have to use an air can to clean the keyboard because no crumbs or dirt can get into the crevices. ... "
" ... Being in a shop it will just get beat up and dirty anyway. ... "
Fit
4remove, plastic, little, fits, fit
+100%
" ... I go for a minimal desk look and this fits the category well. ... "
" ... I have limited desk space so its compact, low profile design fits perfectly. ... "
" ... Fit and Finish are excellent. ... "
" ... Not an exact fit but it works comortably with some tweaks. ... "
Charging
4worked, usb, charge, replaced, receiver
+75%
-25%
" ... I put in the USB receiver, put in batteries and they both worked fine. ... "
" ... It might not have had a great charge to begin with though. ... "
" ... I worked with dell support and I replaced batteries bought rechargeable batteries and fully charged them. ... "
Volume
3loud, noise, keyboards, clicking
+67%
-33%
" ... • Dedicated Volume controls ... "
" ... I bought this to use at my volume job and just love them. ... "
Sound Quality
3noisy, clicking, loud
-100%
" ... not a loud clicking noise. ... "
Apps
3files, etc, emails, dragging, browsing
+33%
-67%
" ... What I mean by this is, when dragging an email or file to a folder, etc. ... This has resulted in dragging files and folders into random places, deleting files, placing emails in the wrong place and not being able to find them afterwards. ... "
" ... The mouse also deleted a files while in the Windows browser. ... "
Review Spam Test PASS
In order to keep our review summaries as accurate as possible, we aggressively detect fake reviews. We use various signals to detect unnatural patterns and will gradually expose them here.
PASS
Unverified Review Streak
PASS
High Velocity Reviewers
PASS
Inactive Reviewers
PASS
Reviewer History Overlap
Specifications
No specs available.