Last Updated: August 9, 2020 (Refresh Now)

DeLonghi EC702 15 Bar Pump Espresso Maker Stainless

Last Updated: August 9, 2020 (Refresh Now)
7.1
SCORE
/10
Total Reviews
997
Old Reviews
560
Unverified
92
Spam Test
PASS

Review Analysis - 345 recent, verified reviews

Detailed Mode
Coffee
 68
espresso, mr coffee, delonghi, cappuccino, beans
+75%
-25%
comment
" ...  Perfect coffee maker semi professional  ...  "
comment
" ...  I had some kono beans/ espresso roast shipped from Hawaii .  ...  "
comment
" ...  With any espresso the quality is truly related to the grind of coffee and the tamping. ... Overall, this was still a great purchase and would definitely purchase again for those that want a cafe quality cup of coffee.  ...  "
comment
" ...  The more expensive machines automatically prime the coffee grounds in the portafilter.  ...  "
comment
" ...  I worked at Starbucks and other coffee joints and thought I was getting a steal. ... For a mom on the go we need our coffee quicker and more efficiently!  ...  "
comment
" ...  It makes amazingly tasting espresso. ... It takes a little trial and error but when you get the hang of it you can forget about the coffee shop.  ...  "
comment
" ...  The espresso is extremely weak, it is like water with coffee flavor. ... Delonghi Coffee Center that makes both espresso and regular coffee is much better and makes excellent espresso and cappuccino.  ...  "
comment
" ...  My first cup was a sugar free latte with decade espresso.  ...  "
Cleaning
 58
easy to clean, easy to use, cleaning, espresso, machine
+72%
-28%
comment
" ...  If you know what you're doing it's easy to use it, clean it, operate it and make great espressos and cappuccinos.  ...  "
comment
" ...  It is simple to use, and easy to clean.  ...  "
comment
" ...  Easy to use easy to clean,I use it every day!!  ...  "
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" ...  Place the filter in the machine and turn it on. ... Also pretty easy clean up and I get about 8 shots before I have to refill my water reservoir.  ...  "
comment
" ...  Small enough to leave on counter, easy to use and clean.  ...  "
comment
" ...  The unit heats up very fast, has an easy to use frother, and is easy to clean. ... We use the Cleancaf Cleaner and Descaler every other month or so.  ...  "
comment
" ...  Easy to use, easy to clean, heats up quickly and it got here fast.  ...  "
comment
" ...  It is easy to use, easy to clean, and I can get steamed milk easily right after pulling a shot.  ...  "
Product Reliability
 46
months, machine, lasted, delonghi, stopped working
+41%
-59%
comment
" ...  We had to make repairs twice during this time. ... The first repair was to replace the pump, which stopped working. ... While this machine is decently priced compared to others, it was disappointing that it only lasted four years.  ...  "
comment
" ...  It quit making espresso in less than a year. ... When it worked it was nice, but I expected years of enjoyment from this and only got months.  ...  "
comment
" ...  I have had 2 of these DeLonghi machines, and both broke about 2 months in.  ...  "
comment
" ...  The pump mechanism stopped working and I feel I threw my money away purchasing this item. ... It didn't last 6 months.  ...  "
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" ...  this express machine stopped working during the covid 19 time, left a message few times but no one called back. ... I need this replaced right away. ... how could this stop working less than 9 months of usage????  ...  "
comment
" ...  Lasted for 3 months.  ...  "
comment
" ...  Again still will stop working , happened with me twice. ... So, I went online at their website and did all they asked to do and still not working and then I called to s they will offer you 20% to buy another one because your 1 year warranty expires few day ago , you got to be kidding right .  ...  "
comment
" ...  This pile of junk stopped working after 2-1/2 months.  ...  "
Ease of Use
 43
easy, easy to clean, clean, machine, use
+91%
-9%
comment
" ...  Easy to read instructions and used  ...  "
comment
" ...  It is simple to use, and easy to clean.  ...  "
comment
" ...  I’m familiar with making lattes so this was easy for me to pick up!  ...  "
comment
" ...  It's easy to use and clean.  ...  "
comment
" ...  The machine is easy to use and appears to be durable like a commercial.  ...  "
comment
" ...  Very easy to clean and make some really good expressos.  ...  "
comment
" ...  Easy to use easy to clean,I use it every day!!  ...  "
comment
" ...  Makes great espresso and simple to use  ...  "
Price
 43
machine, money, worth the money, waste, value
+74%
-26%
comment
" ...  Here is the whole experience summarized to a reasonable amount into bullet points:  ...  "
comment
" ...  Save me so much money  ...  "
comment
" ...  I have to say, though, for the price point, I'm very impressed and very happy with the purchase.  ...  "
comment
" ...  I have tried a few and this one by far is the best bang for your buck.  ...  "
comment
" ...  Good for the price.  ...  "
comment
" ...  It was an easy fix, but still annoying for the price.  ...  "
comment
" ...  The same product on sale at a major store was over $100 more in price.  ...  "
comment
" ...  The DeLonghi has lasted the longest with little maintenance, for half the price.  ...  "
Usage
 29
espresso, cups, frothing, counter space, bottom tray
+66%
-34%
comment
" ...  I’m Italian and I use smaller cups buy it would be great if there was a little more space for a bigger cup in my opinion.  ...  "
comment
" ...  Other than that it makes good espresso and froths milk well.  ...  "
comment
" ...  so that leaves me with a good amount of working space in front of the machine. ... So the space it takes up isn't a lot. ... (12" WIDE X 9" DEEP X 13" Tall ) I was also impressed on the froth being so easy to make.  ...  "
comment
" ...  I specifically chose this unit thinking the compact design would be a plus, as I've got limited counter space and I appreciate good design. ... If you do purchase it, you'll need to purchase a separate pitcher for frothing the milk - I recommend a stainless steal one.  ...  "
comment
" ...  The top shelf has a stainless steel cup warmer which is a nice feature and the bottom tray is easily removed for quick cleanup.  ...  "
comment
" ...  It is easy to make delicious espresso,capaccino etc.  ...  "
comment
" ...  I have had other DeLonghi products (Drip coffe maker, toaster oven, space heater) and have always been satisfied. ... Especially the XR640 Retro style Toaster Oven.  ...  "
comment
" ...  Also fairly small which saves counter space.  ...  "
Heating
 19
espresso, heating, heat, easy to use, frother
+63%
-37%
comment
" ...  Heats fast and works consistant  ...  "
comment
" ...  It's super easy to use and heats up really fast I use it every morning and it only takes like 5 minutes to make my lattes.  ...  "
comment
" ...  The top has a rail on it so you store stuff, it also heats up, you're supposed to keep the cups there while it's heating so the hot espresso pours into warm cups (I put it on ice, so I don't do that).  ...  "
comment
" ...  The machine heats up in about 30 seconds and is easy to use.  ...  "
comment
" ...  The unit heats up very fast, has an easy to use frother, and is easy to clean.  ...  "
comment
" ...  heats up fast.  ...  "
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" ...  This makes for an extra hot cup .  ...  "
comment
" ...  The frother works great too and it heats up quickly.  ...  "
Design
 19
design, nice, machine, looks, stainless
+79%
-21%
comment
" ...  Looks good to me.  ...  "
comment
" ...  Still learning to use this expresso machine, but I love the ability to make 2 shots of expresso at once.  ...  "
comment
" ...  While unboxing I thought it was a nice design, being all stainless. ... Nice aesthetic stainless design ... Overall Design is extremely outdated and not well thought out.  ...  "
comment
" ...  Design and performance.  ...  "
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" ...  Size is good, and look is appealing.  ...  "
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" ...  The unit is very nice looking with an elegant, compact design and looks quite nice on my kitchen counter.  ...  "
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" ...  It pulls shots okay.  ...  "
comment
" ...  It sparks joy and is very cute.  ...  "
Build Quality
 19
stainless steel, valve, tamper, frothing, espresso
+32%
-68%
comment
" ...  This is a China made product made of 80% plastic.  ...  "
comment
" ...  The second repair was replacing clamps and washers.  ...  "
comment
" ...  This is where all me expextacrions of the machine were shattered.  ...  "
comment
" ...  This is poorly engineered from cheap materials.  ...  "
comment
" ...  Only complaint is that the product is silver colored plastic not metal!  ...  "
comment
" ...  called D'Longhi, they had me cut the cord from the back so they could send a new one ... there is a tiny plastic domed valve in the assembly that is disintegrating ($1.99 part on e replacement) ... It seems to my the entire issue revolves around this $1.99 plastic valve (imagine an oversized stick pin made out of plastic) I think a more durable material would solve the entire issue. ... As the plastic wears the valve doesn't seat right causing leakage both of water and heat as pressure cant be maintained.  ...  "
comment
" ...  When I bought it it did not say anything about plastic parts. ... The open/close valve of the steam wand looks and feel very fragile (also plastic).  ...  "
comment
" ...  WE DIDNT EVEN MAKE 1 LATTE OR CAPPUCCINO BEFORE THE DAMN THING BROKE!!!  ...  "
Returns
 15
sent, returning, replacement, threw, returned
-100%
comment
" ...  We kept it a week and sent it back.  ...  "
comment
" ...  Only had this a few months and it’s already not working and of course I’m out of my return window :(  ...  "
comment
" ...  Needless to say, I’m sorely disappointed in this purchase and I’ll be sending it back for a full refund .  ...  "
comment
" ...  Had to return.  ...  "
comment
" ...  I tried it for almost a month and then returned it.  ...  "
comment
" ...  Sent it back.  ...  "
comment
" ...  Unfortunately I got rid of the box and can't return it.  ...  "
comment
" ...  Kept trying and it was so messy I had to return it.  ...  "
Size
 13
espresso, mug, compact, size, grounds
+46%
-54%
comment
" ...  I asked to speak with a manager and was placed on an extremely long hold.  ...  "
comment
" ...  There is a small flap to keep the inner cup in place that doesn’t really hold the cup, and it kept falling out.  ...  "
comment
" ...  The second repair was replacing clamps and washers.  ...  "
comment
" ...  The tapper is in an awkward place, making grinds fall all over the place.  ...  "
comment
" ...  I tossed it in the trash - not even worthy of recycling as I did not want it to infect the cans and paper - they deserve better company.  ...  "
Family
 10
house, daughter, want, new, loves
+90%
-10%
comment
" ...  One of my favorite kitchen appliances. ... It’s great value for those who want a latte or cappuccino with having to leave the house.  ...  "
comment
" ...  We loved our machine so much, we ordered one for our daughter and son in law for this 2018 Christmas  ...  "
comment
" ...  You'll wait up everybody in the house.  ...  "
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" ...  I just moved into a new a apartment and want one.  ...  "
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" ...  Bought it for my trained barista daughter.  ...  "
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" ...  I just bought this one for my daughter who absolutely loves it !  ...  "
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" ...  Purchased this for my mother, she loves it and uses it everyday  ...  "
comment
" ...  As recommend by other first-generation Italian friends that owned this DeLonghi, we got it five years ago when our Italian family was about to come visit.  ...  "
Water Resistance
 8
tank, shots, reservoir, refill, machine
+38%
-63%
comment
" ...  The problem is, when you fill it to max level, it’s so tough to slide it into the machine without splashing water everywhere. ... Also, it’s a game trying to bend the hoses into the reservoir as you slide it into the machine and spill water everywhere.  ...  "
comment
" ...  If you walk away your in trouble you have water all over the place.  ...  "
comment
" ...  I descaled every few months and only used distilled water.  ...  "
comment
" ...  So excited but when I received it not only was it not working but also had water in the tank!  ...  "
comment
" ...  I did not like the fact that I had to stop the water running at one or two shots I need the option for one or two shots plus team  ...  "
Delivery
 6
one, got, box, arrived on time, arrived
+83%
-17%
comment
" ...  #LovesIt😋 Arrived on time, excellent quality and came securely packed.  ...  "
comment
" ...  Received the item today.  ...  "
Marketplace
 5
item, got, back, used, today
+80%
-20%
comment
" ...  I highly recommend this product / Seller👍🏻😊  ...  "
comment
" ...  Best value is on Amazon.com.  ...  "
comment
" ...  Received the item today.  ...  "

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Specifications

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