Last Updated: October 16, 2019 (Refresh Now)

DELSEY Paris Helium Aero Hardside Luggage with Spinner Wheels

Last Updated: October 16, 2019 (Refresh Now)
8.0
SCORE
/10
Total Reviews
1000
Old Reviews
0
Unverified
66
Spam Test
PASS
2 meters
SIZE

Review Analysis - 934 recent, verified reviews

Detailed Mode
Size
 385
suitcase, carry, travel, delsey, international
+86%
-14%
comment
" ...  I really like this luggage.  ...  "
comment
" ...  I also had previously used bags with only two wheels and I really enjoy having four wheels and find it easy to wheel around without shoulder strain.  ...  "
comment
" ...  I would highly recommend this product to anyone looking for luggage.  ...  "
comment
" ...  This suitcase feels much more substantial and the wheels are closer in to the body, protecting them a little better when being shoved into cargo holds. ... This 29" suitcase is roomier than the 29" from the cheap set I bought and I haven't needed to use the outside expansion at all. ... And it's just slightly better quality all around, the zip cover for one side has a pocket on it to segregate your stuff and the belts on the other side are stronger and tighten more easily.  ...  "
comment
" ...  Highly recommend this luggage.  ...  "
comment
" ...  Big without being oversized checked baggage.  ...  "
comment
" ...  Delsey makes excellent luggage.  ...  "
comment
" ...  It easily expands a couple of inches and rolls around easily.  ...  "
For Travel
 365
luggage, suitcase, travel, international, flights
+79%
-21%
comment
" ...  It is so cute and great for short trips.  ...  "
comment
" ...  I do quite a bit of traveling and the storage in it is great.  ...  "
comment
" ...  This piece of luggage is the most functional carry on luggage I have ever owned (and believe me I have had tons)! ... As an added bonus I drug this bag through the bumpy streets of India and Nepal and that luggage didn't have any issues.  ...  "
comment
" ...  Best luggage purchase I’ve made in years!  ...  "
comment
" ...  I took my new suitcase on a recent trip to Sapporo Japan and the suitcase feels real good through the airports and along the streets of Sapporo. ... I have taken the Travelpro on trips for at least 10 years and it is still going strong.  ...  "
comment
" ...  A very nice carry on, lots of space for a short trip.  ...  "
comment
" ...  Great carry on luggage, Handles well, Very well thought out for ease of organized packing.  ...  "
comment
" ...  First trip was a cruise.  ...  "
Build Quality
 270
handle, wheels, zippers, luggage, suitcase
+60%
-40%
comment
" ...  Rolls well, fairly sturdy  ...  "
comment
" ...  The bag is very well constructed. ... Besides this one issue, it seems like a very fine piece of luggage.  ...  "
comment
" ...  Lightweight but very strong and durable.  ...  "
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" ...  Quality design strong steel handle rolls like its floating on air  ...  "
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" ...  The wheels worked perfectly, smooth as silk.  ...  "
comment
" ...  It is so durable and well made.  ...  "
comment
" ...  Great/Durable suitcase  ...  "
comment
" ...  Add to that the frustrations of finding sturdy handles, interiors that actually keep belongings in place, and exteriors that will hold up to being tossed around . ... I've read the pros and cons of polycarbonate, ABS, combination materials - and still end up placing a bet rather than buying with confidence. ... The insides are holding up well - I like how the zippered covering zips to the inside, rather than to the outside - and the interior lining looks brand-new. ... The wheels have held up well - I've had suitcases that lost a wheel almost with the first use, so this is a plus.  ...  "
Storage
 237
compartment, suitcase, overhead, luggage, compartments
+85%
-15%
comment
" ...  Light to put in the overhead bin. ... Lots of compartments and pockets inside.  ...  "
comment
" ...  I have three sizes of these Delsey Helium Aero suitcases and I love them.  ...  "
comment
" ...  I wanted a new carry on bag. ... The fact that this bag has 2 compartments is a dream.  ...  "
comment
" ...  It does get a bit scratched up if you check it but the zippers, handles, and wheels are still in fabulous shape.  ...  "
comment
" ...  Amazing how much you can fit in one of these bags.  ...  "
comment
" ...  It is so easy to roll with the spinning wheels and has plenty of room for a week + worth of clothing and accessories.  ...  "
comment
" ...  It has great compartments (really like the front section too for all sorts of items).  ...  "
comment
" ...  I was gone a week had plenty of room for everything I needed.  ...  "
Fit
 126
overhead, luggage, suitcase, zippers, tsa
+65%
-35%
comment
" ...  The one thing to watch out for with this big of a piece of luggage this big is that it holds so much that you could easily go over the 25 kg per bag weight limit most airlines use if you’re not careful.  ...  "
comment
" ...  It's so lightweight and fits so much.  ...  "
comment
" ...  Held up splendidly.  ...  "
comment
" ...  I was able to fit:  ...  "
comment
" ...  Can't say that for other suit cases we have.  ...  "
comment
" ...  Large, sturdy suite case that is also lightweight.  ...  "
comment
" ...  And the bag has held up well with handling so far  ...  "
comment
" ...  Fit 10 days of clothing easily.  ...  "
Design
 72
looks great, finish, shiny, pink, suitcase
+90%
-10%
comment
" ...  It's tough, nice looking, spinners work well.  ...  "
comment
" ...  It's light, functional, and stylish.  ...  "
comment
" ...  It's a beautiful case.  ...  "
comment
" ...  It's way smoother than the old Samsonite and light and looks/feels a lot better with quality.  ...  "
comment
" ...  Sort of a pink/purple and very distinctive and classy looking.  ...  "
comment
" ...  I love the way this luggage looks.  ...  "
comment
" ...  The textured surface looks as if it'll handle scuffs better than the other colors where it is that glazed smooth finish.  ...  "
comment
" ...  - (6) GRADE: A+ This thing looks sharp. ... I also feel that the relatively simplistic and muted design will remain attractive for the life of the bag. ... and (d) the surface is smooth, which I personally like the look of versus a more 'textured' surface.  ...  "
Ease of Use
 64
easy to maneuver, easy to roll, wheels, handle, easy to use
+92%
-8%
comment
" ...  Made my life much easier.  ...  "
comment
" ...  Now I have all three (3) a full set and all wonderful and easy to use.  ...  "
comment
" ...  My 3rd, we love the ease of use and mobility  ...  "
comment
" ...  Easy to roll.  ...  "
comment
" ...  Easy to separate shoes from clothing.  ...  "
comment
" ...  Easy to roll and keeps there shape.  ...  "
comment
" ...  have complicated matters.  ...  "
comment
" ...  It was easy to maneuver through the airports and it fit very nicely in the overhead bins.  ...  "
Color
 58
love the color, blue, pink, colors, cobalt blue
+98%
-2%
comment
" ...  Like the features and color  ...  "
comment
" ...  Price, color and look.  ...  "
comment
" ...  It's very nice looking and the color is beautiful.  ...  "
comment
" ...  Nice color, but the surfaces mar easily.  ...  "
comment
" ...  Great size and color was perfect and durable.  ...  "
comment
" ...  Love the color and style, too!  ...  "
comment
" ...  And I love the blue color!  ...  "
comment
" ...  I have the same version and color in the international 19inch.  ...  "
Price
 53
money, luggage, worth, value, worth the money
+83%
-17%
comment
" ...  Best money spent on a piece of luggage.  ...  "
comment
" ...  However, I still think it’s a good buy for the price.  ...  "
comment
" ...  Great price too, Would definitely buy again!  ...  "
comment
" ...  sturdy and dependable and a great value for the price  ...  "
comment
" ...  Great product at a great price  ...  "
comment
" ...  I got this on sale but think I got a steal.  ...  "
comment
" ...  But the retail price is definitely up there.  ...  "
comment
" ...  Best luggage and well worth twice the price!  ...  "
Product Reliability
 43
years, year, handle, delsey, three months
+47%
-53%
comment
" ...  Its a piece of junk  ...  "
comment
" ...  Less than a year after I bought it, it's hardly usable.  ...  "
comment
" ...  After three months of use (in which I used it maybe 4 times), the handle will not fully extend.  ...  "
comment
" ...  when it worked it was great, but now it's worthless.  ...  "
comment
" ...  Tried all the usual tricks to get it to release but nothing worked. ... I could have just gotten a dud but given there’s no easy way to get it repaired/replaced I wouldn’t take the gamble again and suggest going with a different brand.  ...  "
comment
" ...  I've only had it for 6 months and it's my first Delsey.  ...  "
comment
" ...  Not sure if I just got a dud or if QC has gone downhill in recent years, but quite disappointed in the lack of quality on this piece.  ...  "
comment
" ...  It will no longer extend all the way, rendering it completely useless.  ...  "
Comfort
 40
wear and tear, suitcase, wear, wheels, wheel
+63%
-38%
comment
" ...  I loved the hard shell and felt comfortable keeping my laptop in the special pocket on the top flap.  ...  "
comment
" ...  The non-extending handles on the top and side are super cushy and comfy and have had no issues.  ...  "
comment
" ...  hands down the best adult purchase i’ve ever made in my life.  ...  "
comment
" ...  One small gripe: the luggage locks on the Titanium are much easier to use.  ...  "
comment
" ...  It is very light and very easy to control the luggage movement.  ...  "
comment
" ...  He also closed the luggage and jumped/stomped on it a good bit and it still stayed in tact.  ...  "
comment
" ...  It fits a lot of clothing too.  ...  "
comment
" ...  Easy to separate shoes from clothing.  ...  "
Weight
 37
light, durable, sturdy, light weight easy, suitcase
+97%
-3%
comment
" ...  light weight but durable plastic case  ...  "
comment
" ...  The set is made of polycarbonate thats why light weight and sturdy.  ...  "
comment
" ...  Good size and light weight  ...  "
comment
" ...  Liked the shape, the weight and the  ...  "
comment
" ...  It’s a great suitcase lite weight the only suitcase I will ever buy  ...  "
comment
" ...  Light weight, seems durable, very easy to maneuver and very stable even with bad weight repartition.  ...  "
comment
" ...  light weight, rolls easily.  ...  "
comment
" ...  The suitcase is attractive, and so far is durable, just be careful of the weight.  ...  "
Features
 35
tsa, features, feature, ring away, integrated tsa
+83%
-17%
comment
" ...  Great design & features.  ...  "
comment
" ...  Very light indeed.  ...  "
comment
" ...  It's nice and light. ... Love the lock that TSA can open.  ...  "
comment
" ...  I like the built-in locks too although it can be a bit tricky getting both into the lock while pushing in the button.  ...  "
comment
" ...  It is attractive and have TSA lock.  ...  "
comment
" ...  All features work so far.  ...  "
comment
" ...  Haven’t used the locking feature.  ...  "
comment
" ...  The lock is a nice touch.  ...  "
Returns
 30
returned, returning, refund, going, return this piece
+13%
-87%
comment
" ...  I can't return it to Amazon since it's been 60 days since purchase.  ...  "
comment
" ...  When I returned home, I tried to get a refund or exchange it but Delsey customer service informed me that they have a 30 day policy. ... Obviously, I couldn't return it when I was in Japan!  ...  "
comment
" ...  I'm going to return this piece and ask for a replacement.  ...  "
comment
" ...  Unusable and returned.  ...  "
comment
" ...  Wish I had my $140 back!  ...  "
comment
" ...  So, this is why I gave it two stars and not more.  ...  "
comment
" ...  Had to get a refund from amazon because of this.  ...  "
comment
" ...  If I could return this piece, I would.  ...  "
Marketplace
 24
picture, see, new, advertised, ordered
+54%
-46%
comment
" ...  This is a very nice product but the blue selection is dull and not the same color of the picture.  ...  "
comment
" ...  As a side note I also tried the Amazon spinner.  ...  "
comment
" ...  Thank you Delsey!  ...  "
comment
" ...  Order yours today!  ...  "
comment
" ...  Product as advertised  ...  "
comment
" ...  Bought it from amazon warehouse desks to Dave money and it was new!  ...  "
comment
" ...  Works as advertised.  ...  "
comment
" ...  Every bit as described  ...  "
Cover
 19
zippered, love this bag, carry on bag, love, shell
+84%
-16%
comment
" ...  I wanted a new carry on bag.  ...  "
comment
" ...  Has two zippered pockets which is a bonus.  ...  "
comment
" ...  Really great bag.  ...  "
comment
" ...  The inside compartment is standard for Delsey with one zippered divider side and insert pocket.  ...  "
comment
" ...  The zippered cover also has a zippered pocket that is convenient for small items (coins, receipts, etc). ... There is also a zippered pouch that runs along the center spine.  ...  "
comment
" ...  The insides are holding up well - I like how the zippered covering zips to the inside, rather than to the outside - and the interior lining looks brand-new.  ...  "
comment
" ...  Good quality bag.  ...  "
comment
" ...  LOVE this carry on bag!!  ...  "
Capacity
 16
family, lots of room, hotel, enough, tons
+88%
-13%
comment
" ...  Tons of room, light when empty.  ...  "
comment
" ...  Has ple ty of room and the separaera inside work very well.  ...  "
comment
" ...  - Lots of room  ...  "
comment
" ...  Lots of room.  ...  "
comment
" ...  Lots of room and didn’t have to check luggage  ...  "
comment
" ...  It probably had 40 lbs in it and was still easy enough for my 1 year old to roll around the living room.  ...  "
comment
" ...  Hotel carpet was typical and no issues there.  ...  "
comment
" ...  Recommended to family members  ...  "
Delivery
 16
delivered, condition, able, shipping, shipped
+69%
-31%
comment
" ...  Ease of ordering and arrival was as estimated.  ...  "
comment
" ...  The box arrived and it had clearly been opened, sealed again, and shipped multiple times.  ...  "
comment
" ...  Quality product delivered quickly.  ...  "
comment
" ...  My souvenirs always arrive undamaged.  ...  "
comment
" ...  I safely stored it up high in its original shipping box until today.  ...  "
comment
" ...  I wanted to wait on writing a review until I was actually able to use this product and wow - it really delivered!  ...  "
comment
" ...  item shipped and delivered as expected , this suitecase is awesome I trave for work and always am able to fit everything I need in it.  ...  "
comment
" ...  Great quality, SUPER FAST delivery!  ...  "
Cleaning
 16
clean, wheels, luggage, dirty, rolled
+75%
-25%
comment
" ...  The wheels traveled well and are sturdy--though like other 4-wheel luggage, they weren't as smooth on some carpets, so then he just rolled it by the handle on 2 wheels.  ...  "
comment
" ...  Hard-sided luggage does scuff/scratch easier than soft-sided, something you kinda have to compromise on if you want the added internal protection of a hard-sided bag. ... Hard-sided bags (like this one) are also easier to clean than soft-sided bags, which can be really important if you're traveling to and from places where baggage carts might get dirtier (places with snow, for example).  ...  "
comment
" ...  - 4 wheels were great on hard/low pile surfaces. ... Was able to use as a 2 wheeler on softer carpets.  ...  "
comment
" ...  I purchased a "Used - very good" piece and saw a scuff that I was able to simply wipe away.  ...  "
comment
" ...  The texture finish looks great and will hide scuff marks better than the shiny finishes.  ...  "
comment
" ...  The hardshell also does a great job of protecting contents - I have been carrying my 27'' monitor inside cushioned just by towels and clothes with no issues so far.  ...  "
comment
" ...  Scuff marks are a breeze to remove with just a washcloth.  ...  "
comment
" ...  Rolled well on pavement and of course smooth surface floors.  ...  "
Washing
 14
days, put, maybe, toiletries, shoes
+64%
-36%
comment
" ...  I can fit a month worth of clothes no problem.  ...  "
comment
" ...  The ability to easily pack enough clothes and shoes was great.  ...  "
comment
" ...  Wheels spin easily.  ...  "
comment
" ...  Good thing I am in FL right now & have it sitting open in the sun outside or I couldn’t put my clothes in it!!  ...  "
comment
" ...  It for 4 days of clothes and extra shoes and on my way back it always fit all my additional purchased items and a full size backpack.  ...  "
comment
" ...  I also knew I could have my clothes laundered at some point during this trip, which always helps. ... Not bulky at all, and lightweight because I didn't pack a bunch of extra clothes like I typically would.  ...  "
comment
" ...  Sufficient room for 6 days of clothes, toiletries & miscellaneous items.  ...  "
comment
" ...  The inside is great for a change of clothes and toiletries.  ...  "
For Kids
 14
loves, bought, one, travels, liked
+100%
comment
" ...  Liked mine so much I ordered one for daughter!  ...  "
comment
" ...  My daughter loves it.  ...  "
comment
" ...  I bought one for my daughter for Christmas last year.  ...  "
comment
" ...  My teenager loves it!  ...  "
comment
" ...  Great bag, planning on getting a few more in this size for our kids!  ...  "
comment
" ...  I got a set for my daughter as well.  ...  "
comment
" ...  Liked it so much I purchased a piece for my daughter!  ...  "
comment
" ...  Bought this for myself after a purchase for my daughter.  ...  "
Drying
 11
trip, suitcase, packed, dry, zipper
+55%
-45%
comment
" ...  I fit 5 shirts, 4 pairs of pants, and a sweatshirt as well as tennis shoes, makeup, curling iron, and a laptop.  ...  "
comment
" ...  We packed clothes for 5 days, (going on a 16 day trip) , used organizers inside of suitcases and it all fit perfectly.  ...  "
comment
" ...  This beauty is very durable, holds a couple of weeks worth of clothes, spin the suitcase a full 360 with just a spin of your hand.  ...  "
comment
" ...  - 2 pairs of exercise shorts (I always pack board-shorts/swim trunks, because they can be cleaned and dry overnight if needed)  ...  "
comment
" ...  I fitted a whole week worth of clothes, toiletries, makeup and Christmas Shopping, plus slippers and a notebook and a travel set of watercolors.  ...  "
As Gift
 9
travels, one, daughter, christmas, bought
+100%
comment
" ...  It also makes a great graduation or birthday gift.  ...  "
comment
" ...  Bought as a gift for my parents as I use this brand and am obsessed with it.  ...  "
comment
" ...  I asked for the largest one available as my Xmas present.  ...  "
comment
" ...  Made a really nice gift.  ...  "
comment
" ...  Ended up buying a second one to give as a gift.  ...  "
comment
" ...  Great gift for someone on my Christmas list.  ...  "
comment
" ...  Gift for my boss and he loves it.  ...  "
comment
" ...  This was a gift for my daughter who travels constantly.  ...  "
Defective Delivery
 9
arrived, came, box, scratches, returning
+22%
-78%
comment
" ...  Handles came damaged.  ...  "
comment
" ...  I'm thankful to Amazon customer service who faciliated the return of the defective product.  ...  "
comment
" ...  Arrived with scratch.  ...  "
comment
" ...  The product arrived damaged.  ...  "
comment
" ...  It came damaged!  ...  "
comment
" ...  I would give this product 5 stars except for the fact that I received a defective product.  ...  "
Product As Described
 7
see, advertised, darker, scratches, pictures
+100%
comment
" ...  Every bit as described  ...  "
comment
" ...  Exactly as advertised  ...  "
comment
" ...  This is a very nice product but the blue selection is dull and not the same color of the picture.  ...  "
comment
" ...  Works as advertised.  ...  "
comment
" ...  Product as advertised  ...  "
comment
" ...  This was just as described.  ...  "
Screen Protection
 7
cracked, already, used, tiny, time
-100%
comment
" ...  Cracked in first use.  ...  "
comment
" ...  The shell cracked after the second use.  ...  "
comment
" ...  It already has two decent very noticable scratches on it.  ...  "
comment
" ...  Also since it's a hard case expect some blemishes/scratches.  ...  "
comment
" ...  The second one cracked the third time we used.  ...  "
comment
" ...  The plastic may be polycarbonate but it's very thin and the high-gloss surface already has lots of tiny scratches all over it.  ...  "
comment
" ...  In fact they catch on every tiny crack in the sidewalk or walkway and can cause the whole thing to tip to one side.  ...  "
Memory
 4
+100%
comment
" ...  Very durable, tons of storage.  ...  "
comment
" ...  Plenty of space, expandable too.  ...  "
comment
" ...  Nice quality but limited storage to store handle  ...  "
Volume
 4
light, travel, tons, stay, size
+100%
comment
" ...  I like this better than the more traditional colors most manufacturers offer AND, it's colorful without being 'loud'  ...  "
comment
" ...  The 25" is surprisingly roomy with considerable volume in a small package and it's very well made.  ...  "
comment
" ...  Tons of room, light when empty.  ...  "
comment
" ...  Light and just a good size for travel around the world if you stay in a decent size room- Be aware if you stay in a tiny place(most in EU) it will be a challenge when you need to open it.  ...  "
Overall performance
 4
+100%
comment
" ...  Does the job  ...  "
comment
" ...  It does its job so I'm happy with it.  ...  "
Band
 4
strap, adjustable, zippers, zipper, time
+50%
-50%
comment
" ...  My only concern is that the criss cross straps were not adjustable.  ...  "
comment
" ...  The first time, two pulls broke off the zippers and the expanding zipper is no longer working so it is expanded all the time now.  ...  "
Call quality
 4
email, delsey, customer, contact
+25%
-75%
comment
" ...  Making matters worse, Delsey customer support never got back to my email or phone call.  ...  "
comment
" ...  there is no contact details to call the manufacturer either  ...  "
comment
" ...  I was actually cut off on the last call.  ...  "
Battery Life
 4
charge, luggage, item, dan
+75%
-25%
comment
" ...  You’ll be fine without it since CRJs are usually used for short flight, ranging from 20 minutes to 2 hours max."  ...  "
comment
" ...  Dan offered me a free of charge replacement luggage.  ...  "
comment
" ...  It has changed my road life.  ...  "
Charging
 4
charge, usb, dan, two, small
+50%
-50%
comment
" ...  HAD TO RETURN IT AS I DON'T WANT TO RISK AN UP-CHARGE BY MY AIRLINES.  ...  "
comment
" ...  I am returning it---unfortunately, they are charging me $10.48 to return it.  ...  "
Wash Programs
 3
toiletries, maybe, dial, days
+67%
-33%
comment
" ...  • Repeat Step 2 with the MIDDLE dial, and then the THIRD dial.  ...  "
comment
" ...  The inside is great for a change of clothes and toiletries.  ...  "
Setup
 3
locks, instructions, see, much easier, easy
+67%
-33%
comment
" ...  I’m very pleased with my Delsesy Helium Aero, I like the way it locks, very easy to set code.  ...  "
comment
" ...  Other manufacturers have a much easier to see combination setup.  ...  "
Controls
 3
lock, keys, dial, click, roll
+33%
-67%
comment
" ...  • The dial will get difficult to roll over three consecutive numbers, and one of those numbers will click. ... • Leave the dial set when you find the click, moving onto the next dial.  ...  "
comment
" ...  I will have to buy separate keys in order to even change the combination, making the lock effectively useless.  ...  "
Sound Quality
 3
make
+67%
-33%
comment
" ...  • You should feel and hear this small click, and that is the first number to your combination.  ...  "
comment
" ...  This is a sound product, loved it .  ...  "
Pedometer
 3
suitcase, dial
+100%
comment
" ...  I have rolled this quarter mile from parking lots and it can be pushed effortlessly.  ...  "
comment
" ...  • Repeat Step 2 with the MIDDLE dial, and then the THIRD dial.  ...  "
comment
" ...  I stayed in separate hotels in Paris and must have walked in total several miles.  ...  "
Packing
 3
+100%
comment
" ...  Light and flexible in packing.  ...  "
comment
" ...  packaging is great  ...  "
comment
" ...  Recommend using packing cube with it .  ...  "

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Specifications

Body
Size:  2 meters
2 meters
SIZE