Last Updated: March 25, 2019 (Refresh Now)
Cuisinart DCC 3400 Stainless Steel Thermal Coffeemaker 12 Cup Carafe
Last Updated: March 25, 2019 (Refresh Now)
7.7
SCORE
/10
Total Reviews
1000
Old Reviews
0
Unverified
67
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Review Analysis - 933 recent, verified reviews
Detailed Mode
Coffee
567maker, pot, carafe, cup of coffee, makers
+83%
-17%
" ... This is my third Cuisinart machine, and they typically outlast any Mr. Coffee or any other brand I've purchased. ... "
" ... I've had this coffee maker for less than two years even though I love the coffee it makes I find it disturbing that the plate the pot sits on is rusting. ... Other than that it's a great coffee maker ... "
" ... Had to replace my old Cuisinart coffee maker and what a difference, awesome cup of Joe!! ... "
" ... It is really nice that it brews a little more than most coffee makers for times when there are extra people around. ... "
" ... This is our 4th coffee maker in 3 years . ... "
" ... I am very pleased with all the features of this coffee pot that makes a hot cup of coffee. ... The medium setting is perfect, but having the high setting for people like me who put a lot of milk in the coffee means I don’t have to give up having a hot cup of coffee. ... "
" ... I have had various Cuisinart coffee makers for decades actually. ... The grinder typically goes out eventually plus doesn't hold enough coffee for me so switched to this model and love it. ... "
" ... I love this coffee maker. ... I use the cuisinart supreme grind automatic coffee grinder in conjunction with the coffee maker. ... I have Starbucks quality coffee. ... "
Product Reliability
112months, lasted, cuisinart, died, 6 months
+41%
-59%
" ... Cuisinart sent a replacement and that one leaked after only 3 months! ... "
" ... Well-maintained, but just stopped working for no apparant reason. ... "
" ... I am very disappointed that it leaks after less than 6 months. ... "
" ... It is now February and the heating plate has completely stopped working. ... "
" ... It simply rusted out! ... A year and a half? ... "
" ... Update: It is now broken. ... We have had it less than 6 months. ... "
" ... We may have gotten a lemon. ... "
" ... Fix the problems! ... "
Cleaning
101carafe, cleaning, coffee, easy to clean, pot
+55%
-45%
" ... Easy to use right out of the box, with a rugged stainless-steel carafe that won't break. ... "
" ... 4) Easy to set, easy to clean, easy to operate. ... "
" ... I had a 10 cup Cuisinart & put it in the recycle bin because it did not make enough. ... "
" ... Nice design, easy to clean. ... "
" ... Programs easily, cleans up easily, makes a good cup of coffee. ... "
" ... I used my older 10-cup stainless carafe since I bought it ... "
" ... Be sure to clean it, though! ... Clean the dang things. ... "
" ... You have to use a baby bottle brush or something like it to get the inside clean. ... "
Ease of Use
69easy to clean, easy, easy to set, easy to program, easy to operate
+94%
-6%
" ... Easy to use ... "
" ... Its brews quickly and it is very easy to use. ... "
" ... The carafe lid should allow easy pour. ... "
" ... The rest is easy, programming is simple if you follow directions. ... "
" ... The lighted buttons are easy to see across the room. ... "
" ... Nice design, easy to clean. ... "
" ... Easy to use, versatile, and easy to clean. ... "
" ... Easy to set up. ... "
Build Quality
60plate, stainless steel, lid, rusted, rust
+30%
-70%
" ... This time my frustrated husband tore it apart and found it was so clogged up mainly coming from the metal pipe coming from the bottom by the heating element. ... "
" ... The hot water hose on the base cracked apart after a little over a year of use. ... I took the base off (four screws), and could see immediately that the hose had cracked apart in a spiderweb pattern. ... It is a rubber, not a silicone hose, and clearly cannot withstand heat generated by the hot water. ... "
" ... Also, most of the black coating on the hotplate has peeled off and the plate is now full of rust. ... "
" ... Took off bottom go find out where leak was coming from and found hose after burner was tightly bent and short causing hose to be weak and leaked. ... Will not get another with poor quality seen when opened up housing. ... "
" ... I was disappointed in the quality of the material. ... Sides are not real stainless steel. ... The black on the base on which the carafe sits is already wearing off. ... This part should be stainless steel. ... "
" ... It's just substandard manufacturing / poor quality/craftsmanship. ... "
" ... The plastic band around the top of the carafe is tricky to clean and it is now leaking. ... Leaking: Because of the pooling of water under the plastic band issue it took me some time to realize we also have a leak under the plastic band. ... "
" ... - The lid is extremely hard to unscrew. ... It is not deep enough so fingers slip off and since it is near the center and the lid some seal on the outer edges, it is hard to turn. ... "
Storage
59lid, basket, pot, fill, reservoir
+61%
-39%
" ... Insulated carafe, programmable timer, large capacity, etc. ... "
" ... We use the reusable filter, but appreciate that we can use paper I we want. ... "
" ... Using their own basket. ... "
" ... I like that it's not too large, so doesn't take up too much space -- and the stainless steel matches our appliances. ... "
" ... We do like the capacity and features on this. ... "
" ... We love the larger capacity pot. ... "
" ... seems to take a smaller amount of grounds to make the same quality larger pot: interesting. ... "
" ... Like the fact it holds 14 cups ... "
Design
55design, sleek, kitchen, coffeemaker, appliances
+84%
-16%
" ... Great coffeemaker, for the size of the machine it is streamline and classy. ... "
" ... I really like the design and look of the maker and it seems to be well made for the money. ... "
" ... Good, modern design, so wife doesn’t mind it sitting on countertop. ... "
" ... It looks better being mostly a stainless as well as a better design. ... "
" ... With the design of the carafes lip, the Coanda effect . ... "
" ... It looks very sharp on teh counter. ... "
" ... Very sleek design. ... "
" ... Plus the paint wears off the pad just like other cheaper makers I have used. ... "
Water Usage
53reservoir, counter, pour, filling, pour the water
+26%
-74%
" ... No water would pass through. ... "
" ... Me : Yes, I did try the H setting too, but the problem is that all of the water does not go through before it shuts off ... "
" ... Leaks water all over the counter. ... "
" ... The lid could use some redesign to direct all of the water into the tank. ... "
" ... Water started leaking water from bottom. ... "
" ... This causes the output valve to close and the filter basket to fill up water. ... "
" ... ALL LEAKING WATER. ... "
" ... The remaining water in the reservoir leaked onto our counter. ... "
Features
46feature, auto, timer, bold, temperature
+96%
-4%
" ... No advanced degrees required. ... "
" ... Super simple to use, programming the auto function is a breeze and it oooks great! ... "
" ... I bought this brand for the features, and it didn't disappoint. ... "
" ... It was a great price for all the features. ... "
" ... Has more features than I need. ... "
" ... Love that you can program how long to leave warming plate on, & has auto brew setting as well. ... A solid, good looking product with just the right amount of features. ... "
" ... Great features and function for the price ... "
" ... Because it has few nicer design features my old did not have. ... So far I am very happy and even my husband noticed the nicer features of this model. ... "
Price
37worth, worth the money, money, waste of money, save your money
+68%
-32%
" ... For the money its hard to beat. ... "
" ... Pleased & would recommend for the price. ... "
" ... I went with it as the price was below $80. ... "
" ... I would love to endorse this product, but I can’t, not for the cost. ... "
" ... Very reasonable price for all the options it comes with. ... "
" ... To top it off, I got it for a great price. ... "
" ... Money well spend! ... "
" ... We got this at a great price when it was on sale. ... "
Fit
29carafe, filter, opening, hole, fit properly
+38%
-62%
" ... The basket does not fit properly and flops around during brewing cycle. ... "
" ... Filing the machine with water from the carafe always causes a spill because of the awkward pouring angle and space restriction caused by the lid. ... "
" ... The black plastic filter basket does not seat/clip properly in the housing, thus causing the spring not to compress to allow the liquid to go into the coffee carafe. ... It appears the small black stationary clip, on the bottom of the filter basket is not holding tightly enough on the housing underneath. ... "
" ... The carafe is very bulky, heavy, and clumsy to hold - even when empty. ... The lid kept popping up as the filter holder didn't really fit properly. ... "
" ... I would give this a higher rating, but the ring on the filter holder broke early on. ... "
" ... It won't fit. ... "
" ... The filter basket and lid didn’t fit properly and we had to return it. ... "
" ... I have been very careful to place a paper towel at the back of the lid when opening it, so as to avoid the issue. ... "
Returns
28amazon, sent, replacement, months, refund
+11%
-89%
" ... This was not the reason I returned it. ... I sent this back because: ... "
" ... Apparently I can 'send it to the manufacturer' and include 10$ for return shipping but what a hassle! ... "
" ... This happened within the first six months of owning it, but I couldn’t be bothered to try to box it up and return it. ... "
" ... I just called Amazon again for a refund. ... "
" ... no way to repair it . ... "
" ... We've aleady thrown the box out or I would return it. ... "
" ... I looked online for answers and everyone said the same thing "RETURN IT". ... But the documentation states that they will determine whether or not it needs to be fixed OR a new replacement sent. ... "
" ... Tried to return it but it was a few days past the amazon return date . ... "
Heating
27heat, coffee, pot, carafe, stays hot
+63%
-37%
" ... Keeps coffee hot without burning longer than any other brand ... "
" ... I love most that I can set it to high heat brew. ... "
" ... - It doesn't drip onto the heating element when grabbing a cup before the brew is finished. ... "
" ... It keeps my coffee hot all day long without cooking it! ... "
" ... Keeps brew steaming hot, but temp of warming plate can be adjusted. ... "
" ... I really like that you can make 1-4 cups of coffee, you can adjust the temp of the heating element and how long you want carafe to be heated from 0-4 hours. ... "
" ... Pot stays hot longer. ... "
" ... It also brews a hot cup. ... "
Controls
26button, bold button, controls, brew, push
+62%
-38%
" ... Like the idea that you can choose button for 1 to 4 cups. ... "
" ... They also switched the buttons around but it operates the same. ... "
" ... quicker, quieter and the top spray arrangement seems to be the key. ... push button items are nice, we never program and the quicker brew is nice. ... "
" ... Separate control buttons for Bold or Regular brew, Auto On, Clean Mode, Carafe Temperature (H/M/L), and a dual button for Brew and setting the warmer plate timer (0-4 hours). ... "
" ... Controls and clock are much easier to read. ... "
" ... Controls are significantly improved. ... "
" ... The controls were easy to use, and the Bold option was a nice feature. ... "
" ... I love all the special features on it and the fact that the buttons are all on the front and easy to use. ... "
Ease of Cleaning
25clean, regularly, filter, cleaning, cleaned
+92%
-8%
" ... Easy to clean, does a great job. ... "
" ... Simple to use and easy to clean. ... "
" ... Be sure to clean it, though! ... "
" ... Easy to operate and clean. ... "
" ... 2) The carafe pours very well (no drips), is very large, and has a removal top for easy cleaning of the carafe. ... "
" ... I also clean the whole thing regularly. ... "
" ... The filter and carafe are very easy to clean. ... "
" ... Easy to use, versatile, and easy to clean. ... "
Water Resistance
24counter, everywhere, carafe, leak, spout
+21%
-79%
" ... The water ran out of the water reservoir and down into the base, and right out onto the counter. ... "
" ... This wouldn't be that big of a deal, but the location of the water trough paired with the lip of the carafe makes pouring the water in a bit tricky. ... And there's always a bit of water left in the carafe which I can't get out into the little corner for the water. ... "
" ... Leaking: Because of the pooling of water under the plastic band issue it took me some time to realize we also have a leak under the plastic band. ... "
" ... The rusty water caused a permanent mark on my expensive countertop. ... "
" ... and the water just wouldn't filter through. ... "
" ... But after having it only 1 month, I woke up to water everywhere. ... "
" ... This evening I filled it with water to see if it would leak, and there's water running out of the holes in the bottom of the unit. ... "
" ... It is difficult to poor water into water holder, but whats worse is when you poor a cup of coffee, it literally splashes everywhere as it exits the poor spout. ... "
Marketplace
22works, advertised, year, return, replacement
+59%
-41%
" ... Amazon has been been great and very fair with this issue! ... "
" ... Looks just like it does in the picture. ... "
" ... The picture is my NEW one. ... "
" ... Looks as nice as the pictures. ... "
" ... Thank you Amazon for this great item. ... "
" ... Works as described. ... "
" ... Everything works as advertised. ... "
" ... Amazon was great and send me a new one immediately. ... "
Capacity
17house, family, small, purchased, kitchen
+82%
-18%
" ... We've had this for several months now and it is great for our family. ... "
" ... I liked it so much I purchased a second one for our lake house. ... "
" ... 2) 14 cup was very much needed in this house. ... "
" ... Great family option ... "
" ... I immediately ordered one online and 2 days later was setting it up in our kitchen. ... "
" ... I just wish they sold this one in France for our house in Nice. ... "
" ... It worked great when family was visiting for the holidays. ... "
" ... I have this in a small apartment and I didn't need a night light. ... "
Food Items
13cuisinart, hot, warming, thermal, plate
+69%
-31%
" ... I’m replacing this from another Cuisinart thermal system was excellent, wiled last but I just brewed six cups and is super 😋 tasty. ... "
" ... I would highly recommend the Cuisinart DCC-3200W. ... "
" ... Pot is the same. ... "
" ... It will even work with a 12 cup Cuisinart pot, which helps if you want to make a second pot. ... "
" ... It keeps my coffee hot all day long without cooking it! ... "
" ... The maker is great, the pot is alright. ... "
" ... First ,about once a week we get a rank tasting pot. ... "
" ... I use the more robust setting with French Roast. ... "
Comfort
12pour, near, lid, fingers, center
+42%
-58%
" ... And second, where you have to pour it in is a pain. ... "
" ... Biggest peice of junk,rip off . ... "
" ... My husband has large hands and he had a very hard time taking the lid off. ... "
" ... One has to use the small rib near the center by putting thumb and forefinger into the depression and turn. ... It is not deep enough so fingers slip off and since it is near the center and the lid some seal on the outer edges, it is hard to turn. ... "
" ... Large 14 cups. ... "
" ... Very awkward angle. ... "
As Gift
10christmas, bought, still, one, loves
+90%
-10%
" ... I have bought one for a gift as well. ... "
" ... I bought this for my stepfather for Christmas. ... "
" ... I bought this as a gift for my boyfriend and I am so jealous. ... "
" ... Gave this to my cousin as a Christmas gift a few years ago, he still uses it and loves it. ... "
" ... GAVE TO MY SON AS A GIFT. ... "
" ... Bought as a Christmas gift they love it have not had any problems. ... "
" ... This was for my wife’s birthday. ... "
Size
10small, space, office, looks, like
+90%
-10%
" ... Great for holidays when 14-cups comes in handy. ... t take up too much space and looks very neat. ... "
" ... Size is a good fit. ... "
" ... Like the size ... "
" ... I like the size and look of this item. ... "
" ... The second we use as a traveler. ... "
" ... Just the right size. ... "
" ... Great for an office work space. ... "
" ... Size and looks are great. ... "
Clock
9timer, set, pot, morning, lit
+78%
-22%
" ... Easy to use and learn how to set the timer in the morning. ... "
" ... We love the feature to turn off the audible alerts which again is easy and intuitive. ... "
" ... It won't go well) such as: automatic timer, brew type (I use "bold"), amount (1-4 cups or a full 12), and tone alarm to announce your coffee is ready. ... "
" ... Controls and clock are much easier to read. ... "
" ... Although it is essentially the same pot as before, I like the design better, with the brightly lit clock. ... "
" ... Next I set the clock, set the program for my wake up time in the morning, and added the water and coffee. ... "
" ... The clock stays lit in blue all the time. ... "
Sound Quality
8makes, worse, safe, noises, machine
+63%
-38%
" ... Its also very quiet. ... "
" ... I like the extra volume over my previous Cusinart 10-cupper. ... "
" ... Arrived safe and sound. ... "
" ... Arrived today safe and sound. ... "
" ... Yes it makes a bit of noise, but it gives it character. ... "
Product As Described
8advertised, picture, performs, looks, described
+100%
" ... Looks just like it does in the picture. ... "
" ... The picture is my NEW one. ... "
" ... Performs as advertised. ... "
" ... Works as described. ... "
" ... Looks as nice as the pictures. ... "
" ... Excellent product performs as advertised. ... "
" ... Everything works as advertised. ... "
" ... Works as described. ... "
Setup
7follow, setup, easy, directions, water
+71%
-29%
" ... The rest is easy, programming is simple if you follow directions. ... "
" ... Instructions included and very easy to follow. ... "
" ... It's intuitive to setup, the buttons are clear, and overall very straightforward. ... "
" ... It comes with a water filter (cartridge included), a gold filter basket, a couple of paper filters, and easy to follow instructions. ... "
Volume
7volume, super, little, water, turn
+29%
-71%
" ... The beeps are also super loud but I think I can turn that off, hopefully I can turn it off. ... "
" ... it is really loud. ... "
" ... But, FYI, it perks a little loud. ... "
Software Platform
7user error, week, setting, erl, bold
+29%
-71%
" ... First time I thought it was user error for lack of coffee and was only a week after purchase. ... "
" ... Had this product less than a week and it was showing an error. ... "
" ... So, I think that particular bit is user error, but you do have to pour it at a direct downward angle - if it's not coming off the very front of the spout it will probably drip. ... "
" ... Even using the worthless “bold” setting. ... "
" ... I pulled it out of the packaging, plugged it in and it gave an "ERL" error. ... No matter what I did, the ERL error would not go away. ... "
Screen Protection
7carafe, stainless steel, see, pot, clock
+57%
-43%
" ... Never have to worry about breaking a glass carafe again. ... "
" ... Love the look of the stainless steel and the fact that there is no glass carafe to accidentally break. ... "
" ... The clock is big and bright enough to see (some Cuisinarts are so small you almost need a magfinying glass.) ... "
Overall performance
5job, 6 months
+80%
-20%
" ... It's fast. ... "
" ... All pale in comparison to the quality, functionnand performance of this product right here!! ... "
" ... Good quality and does its job. ... "
" ... Had it for 6 months now, and it's doing a great job. ... "
Cables
510, shipping, send, back, unit
+20%
-80%
" ... Took off a star because the cord is very short . ... "
" ... Further, they didnt want the malfunctioning coffeemaker back, they told me to cut the power cord and mail the power cord back to them. ... "
" ... Cuisinart is replacing the unit for $10 shipping - just need to send them back the power cord on the defective unit. ... "
Delivery
5replacement, prime, ordered
+60%
-40%
Battery Life
5two, lasts, hot, keep, go
+80%
-20%
" ... 12 full cups, and stays hot for two hours. ... "
" ... Hope it lasts. ... "
" ... This one can be set to turn off in 1, 2, 3 or 4 hours. ... "
" ... We'll see how long it lasts. ... "
Wash Programs
4water, timer, like, feature, cool
+75%
-25%
" ... The perminate filter option was cool. ... "
" ... Filter is easy to change and like that it has a filter feature. ... "
" ... Love the timer . ... "
Defective Delivery
4bought, return, opened, amazon
-100%
" ... The spring mechanism appears to be defective. ... "
" ... Product came broken and destroyed ... "
" ... Still un opened in box. ... "
" ... I assumed it was ruined and that I had bought a defective machine. ... "
Display Clarity
4bright, time, see, read, light
+75%
-25%
" ... Next, I love the lighted digital display - much easier to see and read than the old, non-lit style. ... "
" ... The clock is big and bright enough to see (some Cuisinarts are so small you almost need a magfinying glass.) ... "
Drying
3dry, pot, shower head, cleaning
+33%
-67%
" ... Absolutely dry until it starts to brew. ... "
" ... Cleaning: After handwashing and leaving on the drying rack upside down for some time, when I turn it up the water pooled under that plastic band comes down the glass and we need to dry it again. ... "
Cooling
3hot, cooling, cool, carafe, temperature
+33%
-67%
" ... This is not cool! ... "
" ... Oh, and you can't replace the pot with a regular one because there is no hot plate to keep it from cooling immediately. ... "
Lens
3filters, use, filter basket, filter
+100%
" ... Also you can use your own paper filters or just use the permanent filter. ... "
" ... It comes with a reusable filter basket so you don’t need to use paper filters. ... "
" ... I had to buy special cone shaped paper filters. ... "
Call quality
3get, call, email, customer service
-100%
" ... When I contacted Amazon I had to get a supervisor on the phone - they wanted me to call the manufacturer. ... "
" ... I didn’t hear anything for at least 10 minutes. ... "
" ... Tried to reach out to customer service via email and phone call and can not get anyone to talk to me. ... "
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Specifications
No specs available.