Last Updated: July 4, 2022 (Refresh Now)
Cuisinart COS 330 Vertical Electric Smoker Three Removable Smoking Shelves 30 548 sq inches Cooking Space
Last Updated: July 4, 2022 (Refresh Now)
7.5
SCORE
/10
Total Reviews
1000
Old Reviews
335
Unverified
62
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Review Analysis - 603 recent, verified reviews
Detailed Mode
Body
173smoker, water, wood, pan, chips
+54%
-46%
" ... Stainless racks and pans are wonderful! ... "
" ... I was using water in the lower tray as recommended in the manual, as well as chips in the wood chip part of the tray. ... By opening the lower door so many times to refill with water, I do think it extended by smoke time. ... Used apple wood chips. ... Consider using wood chunks instead of chips - soak in water before smoke for at least 30 minutes ... "
" ... It feels like the quality of a Webber brand grill cover. ... "
" ... Easily assembled, tried just small amount of charcoal and wood chips, they burned out quicker than expected. ... "
" ... We must have gotten one that was made quite sturdy . ... It stays pretty warm inside the smoker box and it took only a few minutes for my husband to assemble. ... "
" ... The shelves fit easily in the dishwasher. ... "
" ... The instructions were easy there are quite A few screws and washers to put together. ... "
" ... Easy to use but it really smells up the joint. ... "
Usage
138easy to use, easy, assembly, smoker, instructions
+93%
-7%
" ... Easy to assemble and easy to use. ... "
" ... I would recommend this for personal family use. ... "
" ... Easy to clean ... "
" ... It's a very attractive addition to our outdoor kitchen. ... "
" ... Good temperature control. ... "
" ... High quality materials and perfect for beginners. ... "
" ... It was easy to put together. ... "
" ... Assembly was straight forward, just follow the instructions and have some space. ... "
Food
113meat, smoker, cook, chicken, smoked
+84%
-16%
" ... We smoked a couple of chicken breasts to figure out how to work it. ... Plenty of on line recipes. ... "
" ... He has used it several times and made delicious food every time. ... "
" ... A very versatile grill! ... "
" ... I'm so glad I never ate anything that I cooked in it. ... "
" ... We could not wait, it was so easy to put together and the website had so many recipes to get us started. ... "
" ... This grill is virtually identical to the ZGrills 700D. ... "
" ... a Treager grill, which i love, and this is built ... "
" ... We have smoked whole chickens, and ribs, and they have all tasted amazing. ... "
Size
83bottom, vent, fits well, vents, small
+71%
-29%
" ... Fits perfect on my cuisinart upright smoker ... "
" ... Great quality and fits perfect. ... "
" ... fits my smoker perfectly and keeps it nice and clean and dry. ... "
" ... Also, in comparison to a Traeger smoker, this one has the handy shelf right in the front. ... "
" ... good quality, awkward to put on smoker but fits well ... "
" ... The instructions were easy there are quite A few screws and washers to put together. ... "
" ... The vents on the top and bottom are helpful. ... "
" ... Might have to get a little creative with oversized cuts of meat, but any pork loin or point brisket will fit in here pretty easy. ... "
Marketplace
45return, smoker, arrived, replacement, sent
+36%
-64%
" ... After using the smoker for a club event, I'm returning it. ... "
" ... I am trying to return it but I have still not got a return tag. ... "
" ... Unfortunately this sat for several weeks before we opened it because we were away, so we missed the return period. ... Since we couldn't return it, we took our chances and went at it with a sledge hammer. ... "
" ... My package came damaged ! ... "
" ... First smoker had a defect. ... Tried to return through Amazon but the return window expired while waiting for the part. ... "
" ... No response from seller. ... "
" ... Can't use broken for 3 weeksStill not replaced ... "
" ... Amazon shipped via USPS. ... "
Reliability
38months, smoking, smoker, smoke, smokes
+39%
-61%
" ... Told me in July I would have part in 3 weeks, 4 months later no controller. ... "
" ... First smoker had a defect. ... "
" ... Replacement doesn’t work either. ... "
" ... Heating element burned out on both we got after 2 months. ... "
" ... I have been smoking for years. ... "
" ... It did not last 1 year! ... When it was working it never smoked. ... "
" ... Just wanted to share my reviews of this having used it for 6 months. ... "
" ... I told them on the message I wanted my money back and they can come get this junk. ... "
Price
32money, smoker, spend, waste, beat
+78%
-22%
" ... For the price, I don't think you can beat this. ... "
" ... Not a bad smoker for $200 range. ... "
" ... Fit and finish were excellent at this price range. ... "
" ... Though for the price I paid, I'm still pretty happy overall ... "
" ... Prefect smoke for the price. ... "
" ... I just wanted a low thrills smoker at a decent price. ... Not a deal breaker as the rest of the smoker appears to be decent quality for the price point. ... "
" ... Purchased this to try a bullet smoker from warehouse deals for a great price. ... "
" ... Definitely worth it if you can get a deal on one. ... I’m glad I didn’t spend $200 on it, but for $100 you can’t really beat the quality of smoke this thing can produce. ... "
Heating
30heating element, food, smoker, smoke, tray
+53%
-47%
" ... Excellent choice for occasionally smoking food. ... "
" ... Takes longer to cook food than a grill but really worth the wait! ... "
" ... Uses less charcoal than previous smoker and packs the heat and retains it! ... "
" ... The fits are tighter with this Cuisinart and time will tell as to how long the heating element will last. ... "
" ... I love the size because it is easier to heat than the larger (taller) smokers. ... "
" ... It absorbs much of the heat from the burner. ... "
" ... I love this product it's awesome high quality good food ... "
" ... Heating element worked as did the blower. ... "
Cleaning
26smoker, easy to clean, grease, racks, easy to use
+65%
-35%
" ... Easy to clean ... "
" ... It’s much better than babysitting our wood burning smoker, easier to clean up, no worries about embers burning down the house, and our first project turned out succulent, juicy and perfectly smoked. ... "
" ... It keeps the smoker clean and protected. ... "
" ... Easy clean up afterward as the grills looked like new with a brush and sponge in hot soapy water. ... "
" ... One tip is to use foil between food and water/chips for easier clean up. ... "
" ... Clean hopper area very carefully, get all ash out. ... "
" ... Easy to clean ,easy to use and the best pellet smoker out there. ... "
" ... This is easy to use, easy to clean and my old propane grill sits unloved. ... "
Marketplace / Returns
18replacement, amazon, sent, returning, send
+11%
-89%
" ... After using the smoker for a club event, I'm returning it. ... "
" ... Can't use broken for 3 weeksStill not replaced ... "
" ... Especially since I now have to pack it up and send it back to amazon . ... "
" ... Unfortunately this sat for several weeks before we opened it because we were away, so we missed the return period. ... Since we couldn't return it, we took our chances and went at it with a sledge hammer. ... "
" ... We returned and had to pay shipping . ... "
" ... I assumed this was a defect so I tried to contact the manufacturer through their website. ... After a week or two of no reply from the manufacturer, i said forget it and decided to send this back. ... "
" ... Tried to return through Amazon but the return window expired while waiting for the part. ... "
" ... Sent it back and bought a different brand locally. ... "
Design
18looks, smoker, look, parts, looks great
+83%
-17%
" ... I like the embroidered logo on the outside of it. ... "
" ... It looks great and he loved the little surprise! ... "
" ... Well made, insulated, love the side handles and the embroidery just makes this cover look sweet! ... "
" ... Love making ribs in it! ... "
" ... Detail tools work great ... "
" ... Quality and design of the smoker is very good. ... "
" ... So far so good, it looks very nice. ... "
" ... I've had quite a few, but I expect this one to last much longer due to the design. ... "
Marketplace / Marketplace
16back, picture, described, stated, sent
+38%
-63%
" ... Amazon will expect you you disassemble it completely and get it into the box and send it back which I can't do because the box was already damaged and I can't get it back in the broken box it came in in order to ship it back nor can I carry this heavy thing back. ... "
" ... Especially since I now have to pack it up and send it back to amazon . ... "
" ... Sent it back and bought a different brand locally. ... "
" ... No response from seller. ... "
" ... I assumed this was a defect so I tried to contact the manufacturer through their website. ... "
" ... Amazon shipped via USPS. ... "
" ... Chatted with Amazon customer support and they were of no help. ... "
" ... Original one turned on low or high and nothing in between then not at all. ... "
Marketplace / Delivery
13delivered, smoker, stated, delivery, damaged
+69%
-31%
" ... New unit arrived, packaging was pristine and unit was in perfect condition. ... "
" ... Reasonably priced & fast delivery too! ... "
" ... This arrived in a box without a scratch on it, and it was well packaged. ... "
" ... Thanks for a quick delivery on this. ... "
" ... Was not difficult to put together and shipping was perfect. ... "
" ... I got this smoker on a warehouse open box deal for about $100. ... "
" ... Pkg arrived a day early. ... "
" ... Second one arrived in good condition. ... "
Marketplace / Defective Delivery
12damaged, arrived, dented, broken, upon
+25%
-75%
" ... Product arrived with a broken hinge. ... "
" ... Pieces of the smoker were scratched and dented upon arrival. ... "
" ... It might have been a good smoker, but it was dented upon arrival. ... "
" ... My package came damaged ! ... "
" ... I received the smoker and, while assembling it, one small part was broken. ... "
" ... First smoker had a defect. ... "
" ... Big scratch on front and the box was not damaged. ... "
Performance
9gets the job, done, smoker, fast, wood
+78%
-22%
" ... This is a reasonably priced smoker that does the job. ... "
" ... Won't break the bank and gets the job done. ... "
" ... Does a great job ... "
" ... Does the job and does it well! ... "
" ... Not the world’s greatest but gets the job done. ... "
" ... We use wood chips and it really does the job. ... "
Comfort
9pork shoulder, seal, ribs, butt, velcro
+56%
-44%
" ... easy to put on and take off, good material ... "
" ... good quality, awkward to put on smoker but fits well ... "
" ... Controlling the heat is a bit of a challange but I think as i get more comfortable with it that will get easier. ... "
" ... Tips and Mods: ... "
" ... My first go was a pork shoulder - about 4 1/2 pounds. ... "
Calling
7voice, left, company, calls, manufacturer
+43%
-57%
" ... I made 2 calls to Cuisinart and had no reply. ... Then I left a scathing message and had a return call within a couple of hours. ... I left it on a voice mail because they don’t answer the phone. ... "
" ... Going to call manufacturer as something has to be broken. ... "
" ... After several tries and calls to the company, we could never get it to actually smoke. ... "
" ... on hold, I hear that I should call this other company who handles the smokers. ... "
Dry
5smoker, wood, melting, hose, dry wood chips
+40%
-60%
" ... Also it is absolutely impossible to encourage this thing past 250 even with a dry pan. ... "
" ... This leak and burst cycle wound up melting the cheap housing the supply hose fed through, the plastic grommet that is supposed to protect the hose from chaffing, and burning/melting/blistering the supply hose as well. ... "
Software
4twice, phone, error
+50%
-50%
" ... The magnets on the doors keep falling off, It throws off all sorts of error messages that I can't figure out (I read the manual twice). ... "
" ... We have been beyond patient because of the Corona virus. ... phone, various email addresses, Amazon reaching out on our behalf . ... "
Marketplace / Product As Described
4described, product, much, smaller, size
+75%
-25%
" ... Much bigger than the product picture. ... "
" ... Works exactly as is described. ... "
Battery
43, 2, would
+50%
-50%
" ... The 20-30 minutes advertised turned into 2-3 hours. ... "
" ... On the fifth try, it blew my breaker off and when plugged into a different outlet, would not get hot. ... "
Video
3watched, videos, video, tons, smoker
+100%
" ... There's tons and tons of great youtube video's on how to properly smoke with a tower smoker like this, follow those and not the other reviews here and you'll be happy with your smoker! ... "
" ... You do need to smoke longer than most videos we saw. ... "
" ... I read the directions and watched some you tube videos to prep. ... "
Stand
3nuts, drilling, brackets
-100%
" ... Set up is just screwing some bolts in. ... "
" ... You can't use gloves to assemble as some of the nuts and bolts are only 1/16 of an inch. ... "
Features
3nice, lock, temp, since, light
+33%
-67%
" ... Also, I'd recommend thread lock on the screws since there's no lock washers. ... "
" ... Handles do t lock. ... "
Cooling
315, temperature, food, box
+67%
-33%
" ... It will appear cooler than it is. ... "
" ... From box to ready to use in 15 minutes ... "
Cable
3new, extension cord, electrical
-100%
" ... Now I’m having problems with the electrical cord. ... "
" ... I checked all connections, made sure the outlet and extension cord worked, still won't turn on. ... "
" ... My husband believes that there must be a short in the cord, because it turns on and off and will not heat up past 175. ... Amazon said that we must return the entire unit and get a new one in order to get a new cord, because no one can make contact with Cuisinart. ... "
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