Last Updated: July 14, 2021 (Refresh Now)
CALLANY Call Center Telephone with Noise Cancellation Headset HT500
Last Updated: July 14, 2021 (Refresh Now)
7.4
SCORE
/10
Total Reviews
792
Old Reviews
571
Unverified
24
Spam Test
PASS
Review Analysis - 197 recent, verified reviews
Detailed Mode
Calling
40call, calls, volume, caller, headset
+38%
-63%
" ... The phone does not have call-waiting caller ID. ... "
" ... Poor sound quality and those on the other line couldn't hear me half the time. ... "
" ... I am hard of hearing but not deaf - bought this so I can hear my callers better - a standard landline phone is much loader ... "
" ... very disappointed in this callany being they promoting phone for avaya and call centers agents. ... "
" ... Worst phone ever. ... "
" ... The buzz was so bad, I could barely hear anyone on the line. ... "
" ... This one disconnects the call right in the middle of a conversation. ... "
" ... I could hear callers but they could not hear me. ... People cannot hear them talking! ... "
Usage
39easy, volume control, volume, simple, headset
+77%
-23%
" ... Nice little phone, sound is great and easy to use ... "
" ... This thing works like a charm it’s clear as day and it’s easy to use! ... "
" ... It hooks up easy to my phone line. ... "
" ... I just love the positioning of the on/off button and location of the redial. ... As a person that needs to continually redial this phone makes it easy. ... "
" ... The product is dependable, easy to use and uses very little space. ... "
" ... Simple setup, easy to use. ... "
" ... It's super easy to get the date and time all programmed, but you may not have to do that if you already have a calendar in front of you-just saying . ... "
" ... Good sound quality, easy dialing. ... "
Sound
34sound, noise, sound quality, low, loud
+53%
-47%
" ... It makes a loud sound which is one important improvement that the company should make in their product. ... "
" ... The sound quality and volume is great. ... "
" ... The volume is PERFECT. ... "
" ... I would like to be able to turn volume up a little more but other than that I am completely satisfied with my phone. ... "
" ... Good sound quality, easy dialing. ... "
" ... Simple to use and the noise cancelation is awesome. ... "
" ... Really happy with the sound quality! ... Really does help with reduction of background noise! ... "
" ... Nice little phone, sound is great and easy to use ... "
Body
34desk, comfortable, hands free, compact, size
+74%
-26%
" ... Love love love it it makes my job so much easier to talk to my customers with hands free to type ... "
" ... I wanted compact, simple to use and hands free and I got all of that. ... "
" ... It's small and compact so you still have plenty of room on your desk. ... "
" ... Easy to use, inexpensive, uses very little space ... "
" ... It’s comfortable to wear and the buttons are a good size. ... "
" ... The headset is perfect for hands free. ... The key pad is perfect for dialing one handed. ... It is fairly compact so it doesn’t take up a lot of room on your desk. ... "
" ... Great addition to desk. ... "
" ... It is a good unit and I can only hope that it continues to be, as I always wanted one of these for the hands free aspect of it. ... But, if this thing holds out as I'm sure it will (because it is a well made unit) I know that it will serve me for years to come. ... "
Usage / Ease
27easy, simple, headset, uses, sound
+100%
" ... The product is dependable, easy to use and uses very little space. ... "
" ... Phone is great for hands free it’s easy to use I wish that the receiver volume could be increased. ... "
" ... This thing works like a charm it’s clear as day and it’s easy to use! ... "
" ... Simple setup, easy to use. ... "
" ... It has an easy access hold button, headset is light and simple. ... "
" ... As a person that needs to continually redial this phone makes it easy. ... "
" ... I wanted to make things as easy as possible and mirror my office environment. ... "
" ... It's super easy to get the date and time all programmed, but you may not have to do that if you already have a calendar in front of you-just saying . ... "
Connectivity
27work, work from home, headset, line, easy
+67%
-33%
" ... I got this and hooked it up. ... "
" ... It has a jack to connect your headset and it's very easy to manage. ... "
" ... It's a good phone to work from home. ... "
" ... Perfect if you work from home and use a phone line. ... "
" ... The phone works pretty well. ... "
" ... The phone works very well. ... "
" ... I would highly recommend this phone if you work from home, great product! ... "
" ... My wife has been working from home and doing a lot of phone work. ... "
Connectivity / Device Compatibility
26work, work from home, headset, line, easy
+69%
-31%
" ... I love this phone for my home office! ... "
" ... The phone works very well. ... "
" ... The phone works pretty well. ... "
" ... This phone has both and I prefer it to more expensive phones I've tried in the past. ... "
" ... My wife has been working from home and doing a lot of phone work. ... "
" ... Easy to connect, just plug in and dial. ... "
" ... I work from home a few days a week so this phone and headset works great. ... "
" ... I use a phone software on my computer for work and this works great with it. ... It disconnects after I close out my computer automatically so I don’t have to hit anything on the actual phone base. ... "
Sound / Sound Quality
22sound quality, noise, hear, volume, static
+64%
-36%
" ... Sound quality is excellent. ... "
" ... Quality sound, I just wish the headset was a bit longer. ... "
" ... The item did not actually state CALLANY as displayed but the quality is good and sound is great ... "
" ... Good sound quality, easy dialing. ... "
" ... Really happy with the sound quality! ... "
" ... The volume was great and sound was great as well. ... "
" ... It makes a loud sound which is one important improvement that the company should make in their product. ... "
" ... Nice little phone, sound is great and easy to use ... "
Marketplace
19amazon, returned, window, shipped, seller
+63%
-37%
" ... Very quick delivery! ... "
" ... Great product I will definitely recommend this seller!! ... "
" ... So far I like the item. ... "
" ... I got it for him for fathers day and he needs to return it but the seller shipped it as stated which I did appreciate. ... "
" ... Of course it is past the time to return with Amazon. ... "
" ... Product arrived ahead of projected time. ... Was clean and as nice as the picture. ... "
" ... Satisfied with the product, delivered as promised. ... "
" ... So I got back on to Amazon and found this gem!!! ... "
Sound / Volume
18low, loud, control, call, sound
+33%
-67%
" ... I leave it on high & just move the ear piece off of my ear when a caller is loud. ... "
" ... There are only 2 settings for volume (high/low). ... "
" ... I use this product for work and My customers can barely hear me on the phone even when I have the volume on High. ... "
" ... I wish you turn the volume up instead of having the low and high. ... "
" ... I get a lot of complaints that I am very soft (low volume) and there is no way to boost that. ... Also there is only two volume settings for the caller (loud and soft). ... "
" ... The ear piece volume is too high so I have remove it from my ear when dialing a number. ... "
" ... Volume is standard can’t be increased ... "
" ... However the volume on calls could be a little louder and maybe have better contols. ... "
Body / Comfort
18comfortable, hands free, ear, piece, ear piece
+83%
-17%
" ... After working from home for nearly a year it was time to get a hands free option. ... "
" ... My favorite headset by far! ... "
" ... I needed a hands free phone for working at home. ... "
" ... The headset fits comfortably and the mouthpiece adjusts easily. ... "
" ... I work from home and need a phone with a comfortable headset and professional sound quality. ... "
" ... I had to use my headset for training which was eight hours a day for two weeks it was comfortable it didn't hurt my ear or leave me with a headache like my last one. ... "
" ... The headset is perfect for hands free. ... The key pad is perfect for dialing one handed. ... "
" ... It’s comfortable to wear and the buttons are a good size. ... "
Price
15money, phone, waste, waste your money, spent
+73%
-27%
" ... This phone was better then I expected for the price. ... "
" ... Nice for the price ... "
" ... OK for the money. ... "
" ... The best bang for you buck for starters who do not mind the basics. ... "
" ... I'm very satisfy with this product's quality and price. ... "
" ... The price is fair compared to other similar products. ... "
" ... I will recommend this phone to anyone who is looking for such with all the features and a very affordable price. ... "
Usage / Controls
11volume, mute button, low, ringer, redial
+27%
-73%
" ... I tried it out and about 1 hour in the mute button started only working intermittently. ... I MUST have a mute button for my WOH job so I returned it and purchased different model. ... "
" ... Trixie wenald was just told me to unplug and replug and hold the on the button for 20s but nothing came up as when i first got the phone trying a different brand now should have gone to Walmart from jump to get their phone.smdh. ... "
" ... The numbers do not work properly - you can not dial out on this phone because it skips the numbers that one has pressed. ... "
" ... Also there is only two volume settings for the caller (loud and soft). ... The 5th star was taken away for lack of volume control. ... "
Body / Size
10compact, size, uses, room, little space
+100%
" ... This one is a little larger but still a good size for my desk with good clarity and a nice headset holder that attaches to the unit. ... "
" ... It's small and compact so you still have plenty of room on your desk. ... "
" ... I wanted compact, simple to use and hands free and I got all of that. ... "
" ... Still have it on desk and use when she is crafting and talking with friends while at the desk. ... "
" ... The product is dependable, easy to use and uses very little space. ... I think the design and size are awesome. ... "
" ... It is fairly compact so it doesn’t take up a lot of room on your desk. ... "
" ... Easy to use, inexpensive, uses very little space ... "
" ... Great addition to desk. ... "
Reliability
9worked, months, year, two weeks, home
+44%
-56%
" ... Stopped working after 2 days. ... "
" ... I ordered 2 of this product both were defective! ... "
" ... I have had the headset telephone for almost two months. ... "
" ... But suddenly in the past few days I started to have serious issues with it. ... For the life of me I could not figure out how to fix it! ... But I came on here and saw people (one even just two weeks ago) having the same issue. ... "
" ... Phone stop working after two weeks of use. ... "
Marketplace / Marketplace
9shipped, seller, return, picture, 4
+89%
-11%
" ... Thank you so much. ... "
" ... Of course it is past the time to return with Amazon. ... "
" ... I got it for him for fathers day and he needs to return it but the seller shipped it as stated which I did appreciate. ... "
" ... Was clean and as nice as the picture. ... "
" ... They shipped this out and it was at my doorstep 4/4. ... "
" ... So far I like the item. ... "
" ... So I got back on to Amazon and found this gem!!! ... "
" ... Great product I will definitely recommend this seller!! ... "
Usage / Setup
7simple, headset, connect, step, setup
+100%
" ... Easy to connect, just plug in and dial. ... "
" ... The instructions are easy to follow and step by step. ... "
" ... Easy to set time, date, area code, etc ... "
" ... I haven't had a landline in a billion years but this was easy to install and when I put on the headset I couldn't believe the call quality! ... "
" ... Simple setup, easy to use. ... "
Sound / Noise Cancellation
7static, reduction, cancelation, background, sound
+71%
-29%
" ... Simple to use and the noise cancelation is awesome. ... "
" ... I live near a noisy railroad track and the noise cancellation worked great. ... "
" ... Really does help with reduction of background noise! ... "
" ... I like that the calls are clear and can use headphones with noise reduction. ... "
Marketplace / Returns
7returned, amazon, window, stuck, shipped
+29%
-71%
" ... I contacted Amazon and was told that this item cannot be returned or exchanged. ... "
" ... Should have returned it ... "
" ... Returned for refund. ... "
" ... The return window for this product is deficient as you are stuck with it if you don't get to return it within the short window of time they allot for returns or exchanges. ... "
" ... If I can return this I would. ... "
Body / Fit
7headset, desk, size, little, holder
+71%
-29%
" ... It hooks up easy to my phone line. ... "
" ... I'm really happy that this phone free up my hands and I don't have to hold the headset on my shoulder any longer. ... "
" ... But, if this thing holds out as I'm sure it will (because it is a well made unit) I know that it will serve me for years to come. ... "
" ... This one is a little larger but still a good size for my desk with good clarity and a nice headset holder that attaches to the unit. ... "
" ... I order this phone because I work from home and needed a phone with a head set. ... "
Marketplace / Delivery
6delivery, shipped, quick, fast, delivered
+100%
" ... Product arrived ahead of projected time. ... "
" ... Satisfied with the product, delivered as promised. ... "
" ... They shipped this out and it was at my doorstep 4/4. ... "
" ... It works and fast delivery ... "
" ... Very quick delivery! ... "
Performance
5work at home, speed, really, home, gets the job
+100%
" ... It’s not the best one out on the market but it gets the job done ... "
" ... It does the job. ... "
" ... I will be using it soon with a new at home job ... "
" ... Nice unit and does the job as advertised. ... "
Body / Build Quality
5made, cheap
+20%
-80%
" ... BUT, now it's worthless plastic. ... "
" ... be careful with this brad cheap and a waist of time., ... "
" ... I think it is some kind of design defect since I returned my first phone that did that right away and got a replacement that did the same thing. ... "
" ... Very cheaply made. ... "
Cable
4longer, headset, cord
-100%
" ... I’ve swapped cables and phone jacks to try to fix this, but it’s definitely the phone unit itself. ... "
" ... I plug this into the phone jacket and nothing happen. ... "
" ... I tried it with different cables, nothing helped. ... "
Display
3numbers, wish, timer, screen, displays
+67%
-33%
" ... The display could be improved so that it was brighter and remembered the setting on. ... "
" ... I like the size and scale of numbers as they appear on the display screen. ... "
Body / Design
3looks, good
+67%
-33%
" ... Really sucks though as the foot print of this thing is great and is just what I was looking for, just needs a little upgrade in some aspects. ... "
" ... I think the design and size are awesome. ... "
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Specifications
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