Last Updated: April 27, 2020 (Refresh Now)

Brother Monochrome Black White Laser Printer Copier and Color Scanner DCPL2550DW Amazon Dash Replenishment Enabled Black

Last Updated: April 27, 2020 (Refresh Now)
7.8
SCORE
/10
Total Reviews
1000
Old Reviews
643
Unverified
67
Spam Test
PASS

Review Analysis - 290 recent, verified reviews

Detailed Mode
Print Quality
 181
printing, brother, toner, printers, prints
+76%
-24%
comment
" ...  Easy setup, fast printing.  ...  "
comment
" ...  Keep in mind the ink drum it comes with is good for 500 PAGES +/- ONLY!!!!!!!!!!! ... Buy ink once you've got it set up and settled in. ... Great printer 10/10  ...  "
comment
" ...  This is a nice quality printer if you are only printing black and white.  ...  "
comment
" ...  After years of using other printer brands, I've decided Brother makes the most durable printers. ... My small business has about 25 of these new Brother MFC printers and the older DCP7065. ... Best of all, there are quality aftermarket toner cartridges (such as LD brand) that work just as well as the Brother toner. ... In short - if you are looking for durable and affordable printers, you cannot go wrong with these Brother MFC's.  ...  "
comment
" ...  Start printing quickly, good quality.  ...  "
comment
" ...  But I have to tell you, I am really really happy with my purchase, this printer is probably the best I have ever had.  ...  "
comment
" ...  Much better than ink jet.  ...  "
comment
" ...  I bought it for its duplex printing. ... I already have HP scanners. ... But tried scanning of this printer and it works pretty good.  ...  "
Setup
 52
easy, set, instructions, printer, software
+94%
-6%
comment
" ...  Move to a pure web interface for setup so it's portable and easier to support.  ...  "
comment
" ...  Get the printer setup.  ...  "
comment
" ...  It took about 3 hours to fight my way through the setup. ... Brother really needs to improve their software for setup.  ...  "
comment
" ...  Easy to connect, helpful website and easy menu.  ...  "
comment
" ...  Glad we bought this model with the sheet feeder Easy setup and works like a charm.  ...  "
comment
" ...  The setup is a little confusing.  ...  "
comment
" ...  Great get started instructions.  ...  "
comment
" ...  Easy installation and hook-up.  ...  "
Scan Quality
 51
scan, scanner, printing, feeder, document
+80%
-20%
comment
" ...  I am using Windows 10 and scanning via the network into applications like Omnipage is a breeze.  ...  "
comment
" ...  all in one, the scan, copy, and print was all useful, the laser printer was fit for home use, you don't need to worry about the ink quality, especially if you didn't use it so often.  ...  "
comment
" ...  Scanning application works very well.  ...  "
comment
" ...  prints, copies and scans.  ...  "
comment
" ...  I picked the iprint-scan .  ...  "
comment
" ...  Very easy to install into 3 laptops, all three laptops utilize a different electronic medical record and I always have concerns about scanning documents into patients charts in EMR, I have no problems at all scanning documents or printing.  ...  "
comment
" ...  As for the scanning to computer, I did download the app for MAC and setup the printer through it.  ...  "
comment
" ...  If scanning is important, get the similarly priced HP laser printer.  ...  "
Ease of Use
 50
setup, set, easy to set, easy to use, operate
+96%
-4%
comment
" ...  App is pertty user friendly and pretty much common sense for the most part.  ...  "
comment
" ...  It is fast and easy to use  ...  "
comment
" ...  Easy to set up.  ...  "
comment
" ...  The apps for phones are easy to navigate too!  ...  "
comment
" ...  You'll find a LOT of this stuff could be easily made intuitive and is the OPPOSITE. ... Move to a pure web interface for setup so it's portable and easier to support.  ...  "
comment
" ...  I liked the ease of install.  ...  "
comment
" ...  Easy setup, no problems so far .  ...  "
comment
" ...  General Setup then OK  ...  "
Product Reliability
 36
years, printers, months, month, brother
+56%
-44%
comment
" ...  I *have* set up other wireless printers before.  ...  "
comment
" ...  We were without a printer for 5 years, when the long search began last winter, again.  ...  "
comment
" ...  I had a brother MFC model for 11 years.  ...  "
comment
" ...  so fast, has not jammed yet.  ...  "
comment
" ...  I bought this about 1 month ago. ... No current issues.  ...  "
comment
" ...  There was a bunch of other ways HP seems to drive up the price of consumables up.  ...  "
comment
" ...  I have always had good luck with Brother products until now, but I have ordered a Canon all in one as a replacement.  ...  "
comment
" ...  I have had this for several months now and have been very impressed.  ...  "
Software Platform
 28
brother, software, app, google, interface
+57%
-43%
comment
" ...  I love that I can print any document straight from my iPhone without having to install any app or anything.  ...  "
comment
" ...  By using the cable arrangement, I was able to use the built-in Image Capture app on my Mac to control all the print or scan functions I need, so I did not load or use the apps that came on the Brother installation CD.  ...  "
comment
" ...  It's an unbeatable price (currently USD119) for what you get in basic printing and scanning capability, but the config and control interface is basic and its interaction with software on Windows is confusing.  ...  "
comment
" ...  Easy to set up and download the software, never a glitch or a failure or a crooked page.  ...  "
comment
" ...  The apps for phones are easy to navigate too!  ...  "
comment
" ...  Set this printer up today, by far the easiest set hardware set up I've ever done.  ...  "
comment
" ...  Finally, I set up the wifi using the small LCD display on the printer itself. ... Brother, you need to go back to the drawing board with the software set up.  ...  "
comment
" ...  App is pertty user friendly and pretty much common sense for the most part.  ...  "
Device Compatibility
 28
wireless, print, pc, connect, connected
+82%
-18%
comment
" ...  I had to actually use the hardwired to my laptop because my laptop capitals in the wireless connection, Other than that it has been a great product it prints extremely well it is great to have a printer I can print black-and-white on and only have to worry about replacing black ink  ...  "
comment
" ...  It was easy to set up and I love that I can print from my phone!  ...  "
comment
" ...  I'm a Mac and a PC user, primarily Mac. ... READING THE Quick Start Instructions, I decided I'd go with the "Alternative wireless setup" directions rather than connect each computer/mobile device (even though the directions say Brother recommends configuring wireless settings from computer). ... If I have the printer on the network, then each device (Mac or PC) can find the printer like in any normal wireless environment.  ...  "
comment
" ...  Just installed and have successfully: Scanned to PC, Airprint (iPhone), print from Desktop PC (running Windows), and Macbook Air Laptop.  ...  "
comment
" ...  Set up with my Window 10 64-bit system.)  ...  "
comment
" ...  Set up took about 30 seconds, I can print from my tablet, my phone or my computer.  ...  "
comment
" ...  Works fine with a Windows 10 computer connected with a cable. ... It will work fine when the Chromebook is connected via Wifi.  ...  "
comment
" ...  it work well on ipad, iphone and regular PC.  ...  "
Network
 27
printer, setup, wireless, via, router
+81%
-19%
comment
" ...  I had a pretty standard/simple home WiFi configuration with the DCPL2550DW placed less than four feet away from the wireless router, and using a Windows 10 PC for setup. ... After that inital usb setup, WiFi ran like a champ!  ...  "
comment
" ...  Works great with my WiFi!  ...  "
comment
" ...  once you learn how to set up the wifi it is perfect.  ...  "
comment
" ...  WiFi setup could be easier but super fast quality printing.  ...  "
comment
" ...  It will work fine when the Chromebook is connected via Wifi.  ...  "
comment
" ...  I have it wired via USB, but wi-fi works well.  ...  "
comment
" ...  I can print and scan using my home wifi.  ...  "
comment
" ...  Was super easy to get on my wifi.  ...  "
Price
 20
value, money, good, worth, best
+90%
-10%
comment
" ...  Good product for good price.  ...  "
comment
" ...  The best value  ...  "
comment
" ...  A nice upgrade for not that much more money.  ...  "
comment
" ...  Nice one could had color for lower price  ...  "
comment
" ...  It’s worth every penny.  ...  "
comment
" ...  Other than that, I really recommend this product for quality and reasonable price.  ...  "
comment
" ...  The price was the best I had found online.  ...  "
comment
" ...  For the price and cost per page this was a great purchase.  ...  "
Ports
 16
cable, printer, network, ethernet, connected
+69%
-31%
comment
" ...  I'm running Windows 8.1 and using a local USB interface. ... For these reasons, I stay with tech that works: local USB. ... I didn't think I would have any install problems for a local USB connection but Brother has a support web site that is easier to use than Dell, and Brother comes with free telephone support if you need it.  ...  "
comment
" ...  I have it wired via USB, but wi-fi works well.  ...  "
comment
" ...  I was able to just plug it in, search for the network type in the password and it is ready to go. ... It was replacing a brothers wifi, but that one I had to plug into a cat5 cable.  ...  "
comment
" ...  Bought this one as a home network printer, connected via Ethernet cable.  ...  "
comment
" ...  Does a good job of printing on both sides, both via USB and Wi-Fi.  ...  "
comment
" ...  I connected my Mac running Mavericks to the printer with a 20-foot USB-CAT5 adapter arrangement, and it works very well.  ...  "
comment
" ...  Setup was relatively easy, once we found another leftover USB/printer interface cable lying around, and started ignoring the on screen process that the software puts on your computer (much of which is simply advertisements). ... This item DOES NOT include ethernet or USB cables, you WILL need to buy those, unless you trust the wireless system to work.  ...  "
comment
" ...  Just plug in the power and USB cord into the computer and insert the toner in the machine and you're good to go.  ...  "
Returns
 13
would, return window, back, send, returning
+8%
-92%
comment
" ...  Now it's just over the 1-month return limit and I realize that we should have sent it back.  ...  "
comment
" ...  I would return this if I could,but by the time I found out this issue it was too late.  ...  "
comment
" ...  Stopped working in July as soon as return window was closed.  ...  "
comment
" ...  Unfortunately I waited too long as the return window has closed.  ...  "
comment
" ...  It has caused me to buy a new drum and two new toners that I can't return or use.  ...  "
comment
" ...  I am looking at the Amazon return window and it says the return time expire.  ...  "
comment
" ...  While I have not returned the item , I would not it recommend it to business professionals.  ...  "
comment
" ...  I'm returning it.  ...  "
Fit
 13
jam, printer, paper tray, pages, jammed
+38%
-62%
comment
" ...  One of the scanner lid hinges broke so I decided to replace it with this Brother unit.  ...  "
comment
" ...  The printer description says it has a paper tray that holds legal and letter size paper.  ...  "
comment
" ...  Only complaint is the slot to remove the paper is a little small and annoying.  ...  "
comment
" ...  Yes, there's a button, but holding it down doesn't get the printer to shut off.  ...  "
comment
" ...  I printed 2 pages before it jammed, and every time I clear the jam it happens again in both the front and back of the printer. ... Then it jams.  ...  "
comment
" ...  Paper is oftentimes jammed in the machine.  ...  "
comment
" ...  The droop made the feed grab it wrong.  ...  "
Drivers
 11
driver, brother, download, x86, scan
+82%
-18%
comment
" ...  No one has a CD/DVD rom drive anymore so I went to Brother's site to download the latest drivers. ... Then I went back to Brother's site and re-downloaded the firmware and drivers manually and they installed just fine.  ...  "
comment
" ...  The Windows print driver is far improved with more feature control and ease of use.  ...  "
comment
" ...  Easy, clear and simple directions for initial setup and driver downloads.  ...  "
comment
" ...  And setting it up followed the usual download 346 terabyte installation file that installed the drivers along with a scanner, color corrector, USB reader, date finder and child namer applications.  ...  "
comment
" ...  In order to scan to either of my Macbooks, I did need to install the drivers etc and download the iPrint&Scan app from Brother, but its not something I'm bothered by.  ...  "
comment
" ...  Nice looking, works good, had to download drivers for windows 10 but very good printer.  ...  "
comment
" ...  No drivers or extra installation needed (Windows 10).  ...  "
comment
" ...  I'm using the current printer driver Brother recommended.  ...  "
Apps
 8
downloaded, works, software, phone, mac
+75%
-25%
comment
" ...  App is pertty user friendly and pretty much common sense for the most part.  ...  "
comment
" ...  Downloaded the Brother app on my i-phone and it works great!  ...  "
comment
" ...  The apps for phones are easy to navigate too!  ...  "
comment
" ...  I downloaded the app for Mac and it seems to work okay.  ...  "
comment
" ...  I love that I can print any document straight from my iPhone without having to install any app or anything.  ...  "
Firmware
 6
printer, update, installed, software, saying
+33%
-67%
comment
" ...  Informed I need to update firmware. ... Allow the firmware process to proceed and do not mess with the power button or the power in the house. ... Firmware update stops at 90% and says to try again.  ...  "
comment
" ...  After transmitting the new firmware to the printer, a message came up saying it didn't need updating.  ...  "
comment
" ...  But you can update the firmware from it's internal webserver. ... And then when I update the firmware in the web interface, it doesn't update saying the version on the printer is the most modern.  ...  "
Paper Feed
 4
paper, half, full, space, small
+50%
-50%
comment
" ...  Also, it doesn't register that there is paper in the tray half the time.  ...  "
Cable
 4
usb, connected, computer, printed, connected via
+25%
-75%
comment
" ...  I purchased a new cable, no difference.  ...  "
comment
" ...  I"d us e a cable but even that isn't a stand USB on both ends.  ...  "
Delivery
 4
packed, mfc
+100%
comment
" ...  Box was in excellent condition, device was securely packaged.  ...  "
comment
" ...  Received the MFC today.  ...  "
Usage
 3
kicked, feet, wireless, setup, router
+67%
-33%
comment
" ...  We use it on wifi so it is available from anywhere is the house.  ...  "
comment
" ...  I had a pretty standard/simple home WiFi configuration with the DCPL2550DW placed less than four feet away from the wireless router, and using a Windows 10 PC for setup.  ...  "
Controls
 3
minus, sign, settings, pressing, press
+33%
-67%
comment
" ...  After less than a month the product started waking up from sleep mode on its own as if you touched the keys on control panel or if there was paper put in the scanner.  ...  "
comment
" ...  This has no power button.  ...  "
Sound
 3
printer
-100%
comment
" ...  But it is very loud - almost like a diesel truck starting up!  ...  "
comment
" ...  Noisy when it starts up.  ...  "
Marketplace
 3
resolved, purchased
+67%
-33%
comment
" ...  so this was on sale and now its mine . ... if its on sale .  ...  "

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Specifications

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