Last Updated: November 25, 2018 (Refresh Now)
Brother MFC J985DW Inkjet All in One Color Printer Duplex and Wireless Amazon Dash Replenishment Enabled
Last Updated: November 25, 2018 (Refresh Now)
7.6
SCORE
/10
Total Reviews
654
Old Reviews
119
Unverified
62
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Review Analysis - 473 recent, verified reviews
Detailed Mode
Print Quality
177print, printing, prints, print quality, paper
+85%
-15%
" ... This is my third brother printer. ... "
" ... I am quite happy and recommend it to anyone with small to moderate printing needs. ... "
" ... Overall a solid printer. ... "
" ... I have not tried photo printing yet. ... it is no speed demon but is fine for printing a few color documents. ... "
" ... Fabulous printer, easy to set up and use. ... "
" ... This thing prints fast! ... My cost per page has gone down and the print quality has gone up. ... "
" ... Copies come out just fine. ... "
" ... Print is as good as, or better than, anything my $800 HP produced. ... "
Cartriges
150printer, cartridges, printers, brother, pages
+83%
-17%
" ... This is my third brother printer. ... "
" ... A number of reviews talk about long term ink cartridge savings. ... The cartridges are very easy to replace and can’t go in “wrong”. ... "
" ... I have owned HP (never again) and more recently a Canon MX892. ... The Canon was a worthy printer that lasted for years but the price of tiny inkjet cartridges was the only negative. ... The ink cartridges are HUGE and should last for several times that of other inkjet printers. ... "
" ... I ordered this printer because I had read how well the ink lasts, and I do a lot of printing for my job. ... The ink keeps going and going! ... "
" ... Ink lasts much longer than on my HP printers. ... "
" ... Economical ink useage. ... but, it is outstanding on ink useage and ink cost. ... "
" ... It came with three full array of the colored ink cartridges as well. ... Other than not receiving the ink as part of the package the printer itself is great. ... If Amazon can rectify the ink mishap I will be glad to change my review. ... "
" ... Easy set up, works like a dream and ink cartridges are affordable. ... "
Setup
84set, easy to set, easy, wireless, printer
+96%
-4%
" ... Setup was easy, and it's a nice compact size. ... "
" ... easy peasy set up and use ... "
" ... Set-up with our wireless home router was smooth - just follow the directions. ... "
" ... Very easy instructions and set up. ... "
" ... Works Well, took a minute to figure out. ... "
" ... Simplest piece of equipment to set up I have ever done. ... "
" ... set up was easy and printing from devices works well. ... "
" ... Set up all took less than 15 min and I was printing wirelessly. ... "
Product Reliability
70months, years, hp, print, brother
+50%
-50%
" ... That's a year and a half, not two years. ... "
" ... After three months and very little use, I have to replace a part? ... "
" ... I'm not ignorant with electronics it shouldn't have these kind of issues. ... "
" ... Stopped remembering the WiFi settings after a month. ... "
" ... Then the printer started creating error messages about a paper jam when no jam had occurred. ... Then the printer just dropped its wireless connection for no reason, time after time. ... "
" ... I recd this printer in March and it worked fine until this past month. ... "
" ... This one had good review, maybe I got a dud? ... "
" ... Will only update this review if I have issues with it ... "
Device Compatibility
61print, wirelessly, mac, printing, scan
+74%
-26%
" ... This is an excellent quality printer and scanner that can print from cell phones and mobile devices ... "
" ... Very happy, all pcs in my house and phones now have access to use this. ... "
" ... I love being able to wirelessly scan in documents right to my laptop. ... "
" ... The Brother Utilities software allows you to monitor and control all of your Brother printers from a single desktop application. ... "
" ... set up was easy and printing from devices works well. ... "
" ... There's a lot of options for connectivity. ... "
" ... Like the feature where you can print from your phone. ... "
" ... I can wirelessly print from my phone. ... "
Ease of Use
56easy, set, easy to use, user friendly, setup
+95%
-5%
" ... easy peasy set up and use ... "
" ... Very easy instructions and set up. ... "
" ... Easy to use. ... "
" ... easy to use. ... "
" ... Unit work perfect and is very easy to use. ... "
" ... Easy to set up in wireless mode. ... "
" ... Easy to set up. ... "
" ... easy to use ... "
Wifi
43wifi, printer, wireless, print, wi fi
+72%
-28%
" ... Wireless scanning works well. ... "
" ... Good product, I would give a 5 star if not get disconnected so often of the Wi-Fi. ... Had to reboot printer everything it happens or setup the network setting again. ... "
" ... Wireless capability works great all the time. ... "
" ... Easy set up, fast printing, and wifi works great. ... "
" ... It was a breeze to setup, connect to my wireless network and print wirelessly. ... "
" ... Wireless setup was a breeze. ... "
" ... So far, so good and love that wi-fi feature! ... "
" ... fine reproductions, Wi-Fi is complicated to set up. ... "
Paper Tray
42tray, jam, feed, sheets, printer
+50%
-50%
" ... Out of the box, the paper tray was not detected. ... Then the printer started creating error messages about a paper jam when no jam had occurred. ... "
" ... Suddenly it quit printing the selected text and spewing out the sheets of paper. ... "
" ... One time it kept on printing until it ran out of paper. ... "
" ... It never drew the paper back, only started a new page. ... "
" ... Difficult to use as panel to chose functions requires mini fingers, paper tray only holds small amounts of paper! ... "
" ... The rear paper loader is very awkward to use. ... It does not always grab the paper nor get the margins straight. ... I waste two sheets for every sheet I print. ... "
" ... paper tray is not convenient. ... "
" ... But a week or so ago it got a paper jam and I did everything I could to fix it. ... "
Speed
39print, slow, prints, printing, pages
+59%
-41%
" ... This thing prints fast! ... "
" ... The print outs are pretty fast. ... "
" ... I have used it to make copies, scan, in addition to printing. ... "
" ... This printer makes excellent prints quickly. ... "
" ... Print quality and speed is good. ... "
" ... Great scanning and printing. ... "
" ... Prints more pages than I tell it to. ... "
" ... It prints wirelessly consistently!!! ... "
Network
31printer, wireless, print, connected, wifi
+74%
-26%
" ... Wireless scanning works well. ... "
" ... Had to reboot printer everything it happens or setup the network setting again. ... "
" ... Set up all took less than 15 min and I was printing wirelessly. ... "
" ... i like it similar to other printers in same price range setup is average difficulty ... "
" ... Wireless capability works great all the time. ... "
" ... It was a breeze to setup, connect to my wireless network and print wirelessly. ... "
" ... Wireless setup was a breeze. ... "
" ... Win 10 automatically put the printer in 3 other computers in network. ... "
Scan Quality
29scanning, scanner, documents, printing, printer
+93%
-7%
" ... it is no speed demon but is fine for printing a few color documents. ... "
" ... I love being able to wirelessly scan in documents right to my laptop. ... "
" ... especially when it comes to scanning. ... "
" ... I have used it to make copies, scan, in addition to printing. ... "
" ... The scanning fiction works great as does the fax. ... "
" ... Great scanning and printing. ... "
" ... Scanner easy to use too. ... "
" ... It sends it scans wirelessly to whichever computer we select. ... "
Picture Quality
25photo, printed, print, pictures, printing
+84%
-16%
" ... The pictures printed as full page are pretty good. ... "
" ... If your focus is photo copying, this Brother is not for you! ... "
" ... I tried printing my own passport photos and was bummed to see that it printed on photo gloss paper very lightly. ... "
" ... Home printers at this price level are not going to be super quick, quiet, or capable of picture quality--just a fact! ... Print quality very good (won't even use for pictures), noisy as ink jet seem to be, and rocks around a bit. ... "
" ... the epson was going to the good will but i ended up keeping it because it prints a much nicer photo. ... for this price i would expect a better print quality on pictures. ... "
" ... Since switching from Lexmark to Brother I've had completely trouble free printing on both wired and wireless, sharp images and text, low cost and long lasting ink, and easier to use features like scanning photos, documents and cards. ... "
" ... Photos print well except for one image I have that is largely black. ... This photo printed beautifully on the Epson Artisan 837. ... I am using Epson Ultra Premium Photo Paper GLOSSY. ... With a little guidance from the folks at Brother (refer to their comments) I managed to print my piano image. ... "
" ... Photos are great. ... "
Price
24money, worth, printer, waste, paid
+83%
-17%
" ... Paid more for this unit than the popular $50 units ... "
" ... But this one is a great printer for the price. ... "
" ... I'm happy after a month and believe it as good as you get for the price . ... "
" ... Otherwise a good machine for the money. ... "
" ... Excellent for the price. ... "
" ... Great printer for the price. ... "
" ... Worth Every Penny. ... I'm Not Sure If It's Worth Paying For The XL Model Though. ... "
" ... for the money the best copier I could find, ... "
Size
24small, compact, footprint, smaller, small office
+96%
-4%
" ... Small profile loaded with functionality. ... "
" ... It has a compact small footprint and a low profile. ... "
" ... a small problem I've had in the past with other printers. ... "
" ... Printer works great - size is compact enough too - fits in an Ikea bookcase with a pull out base. ... "
" ... I can easily print anything from my phone which is very handy. ... "
" ... I run a small home business and it fits my needs perfectly. ... SO much smaller then my HP printer I replaced which I love. ... "
" ... Sweet printer-fax-scanner-copier and a smaller footprint than my older one. ... "
" ... It is much more compact than I expected it to be. ... "
Color
22colors, prints, washed, vibrant, photos
+50%
-50%
" ... I returned it because I really needed a printer that would print brighter colors. ... "
" ... But the quality of the color prints is terrible! ... greens look far from the real grass-greens I got from the HP, dull and not bright. ... Blue hues are not as truly sky blues as with the HP inkjet. ... Still not near the true natural color with the HP. ... "
" ... Though much of the time not only where all photos dull, washed out but color completely wrong. ... Some shadows appeared redish, and human faces red blotchy. ... "
" ... The colors are not the same as HP ... "
" ... The color printing is blurry and dull, very inferior compared to the HP I had before this one. ... "
" ... The photos appear drained of color . ... "
" ... The colors are faded, washed out and poor quality. ... "
" ... Worst of all the color printer produces i severally washed out colors. ... "
Software Platform
20printer, windows 10, brother, app, print
+65%
-35%
" ... The Brother Utilities software allows you to monitor and control all of your Brother printers from a single desktop application. ... "
" ... And unlike HP doesn't overload your computer with a ton of background running services and modules. ... "
" ... It comes bundled with excellent software, including PaperPort utilities. ... "
" ... The best one is you can scan to various cloud and also print from the same clouds like Google Drive without a computer. ... "
" ... Installed easily in Win 10, everything works well. ... "
" ... It doesn't bloat your computer when you install drivers and on 4 different Win 10 machines it was immediately accessible. ... The mobile app I was surprised how useful it was. ... "
" ... I am now able to print from my Chromebox and Chromebooks, Android smartphone and my Windows 10 laptop . ... "
" ... Compared to the HP I returned - easy to set up, not all the bloatware/adware. ... "
Two-Sided Printing
20sided, double, print, two sided printing, scan
+75%
-25%
" ... Fast print, double-sided printing. ... "
" ... The two sided printing is a great feature. ... "
" ... Double sided printing is a snap. ... "
" ... I like the double sided printing option. ... "
" ... It does duplex print, but not duplex scan from the computer which is what I needed. ... "
" ... It does double-sided printing just fine. ... "
" ... Scanning and copying have worked like a charm, and I love the ability to scan large double-sided documents without having to manually flip the page or spend a ton of money. ... "
" ... Would also like to have had 2-sided scanning but . ... "
Marketplace
17printer, photos, brother, shipping, said
+41%
-59%
" ... The very definition of a waste of time and my effort — Maybe I was unlucky but I will think twice about buying refurbished again . ... "
" ... The concern is with the deceptive advertising. ... "
" ... does not work as expected. ... "
" ... I bought on Amazon in late June. ... "
" ... Didn't work out of the box, still waiting to see if Amazon will take it back. ... "
" ... Dangerous, amazon say can't do anything about it and to contact Brother myself in US. ... "
" ... Amazon sells the fabulous Epson WF-3640 too, but it took them a week so send me the disappointing Brother which I returned, so, I had to go buy the Epson at Costco so I could have a All-in-One printer right away. ... "
" ... Worst purchase to date that I have made on Amazon! ... "
Overall performance
13far, fast, bit, prints, little
+62%
-38%
" ... This thing prints fast! ... "
" ... works great so far ... "
" ... Pretty happy so far. ... "
" ... Works very well. ... "
" ... Still a bit slower than my old Canon, but plenty fast for me. ... "
" ... works pretty well so far ... "
" ... Quick processing from two different computers and no jams so far. ... "
Features
13printer, print quality, functions, mode, feature
+85%
-15%
" ... The other features are great as well. ... "
" ... Features are great. ... "
" ... My criteria for next printer selection was printing costs, usability size, features, price and quality. ... And it has all features one can ask from a home printer. ... "
" ... All the major functions work well as expected and the additional cloud functions are a real added value. ... "
" ... This printer has many features and I think it will appeal to a wide variety of users. ... "
" ... So far I love it, great features. ... "
" ... It's difficult to learn all the features I thought. ... "
" ... It would be a great statement if printer manufacturers added security features into printers, nothing overlay complicated. ... "
Capacity
12office, printer, small, printing, small office
+100%
" ... Purchased because it was featured as #1 best overall home printer. ... "
" ... I run a small home business and it fits my needs perfectly. ... "
" ... That's after 2 semesters worth of printing along with the other printing that happens in the house. ... "
" ... ordered two of these for the office. ... "
" ... Works well printing when I am downstairs to the printer located upstairs. ... "
" ... Will Be Recommending This Model To Family And Friends. ... "
" ... Perfect for my home office. ... "
" ... I highly recommend this printer for your home office needs. ... "
Returns
11back, late, date, amazon, send it back
-100%
" ... I will return it today. ... "
" ... I had such high hopes and I am sad to have to return it. ... "
" ... I should have returned it. ... "
" ... I bought on Amazon in late June. ... "
" ... Didn't work out of the box, still waiting to see if Amazon will take it back. ... "
" ... The day after my return eligibility date this printer began to ring constantly and it has not stopped! ... "
" ... It's too late to return it, but it creates ENDLESS FRUSTRATION. ... "
" ... I'm returning it. ... "
Apps
10mobile, brother, software, application, utilities
+80%
-20%
" ... The Brother Utilities software allows you to monitor and control all of your Brother printers from a single desktop application. ... "
" ... It comes bundled with excellent software, including PaperPort utilities. ... "
" ... The mobile app I was surprised how useful it was. ... "
" ... Works great for my application. ... "
" ... Definitely worth downloading the app onto your iPhone. ... "
" ... It functions well wirelessly and through the Brother mobile app. ... "
" ... The Control Center 4 application has the functionality I need, and the mobile app allows printing from our phones. ... "
" ... Excellent support from brother's iOS printing app and from iOS's built-in printer support (app is optional). ... "
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