Last Updated: August 3, 2019 (Refresh Now)
Brother Compact Monochrome Laser Printer HLL2395DW Flatbed Copy Scan Wireless Printing NFC Cloud Based Printing Scanning Amazon Dash Replenishment Enabled
Last Updated: August 3, 2019 (Refresh Now)
8.2
SCORE
/10
Total Reviews
1000
Old Reviews
0
Unverified
38
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Review Analysis - 962 recent, verified reviews
Detailed Mode
Print Quality
592toner, prints, brother, printer, printers
+82%
-18%
" ... Easy to set up, it prints quietly and am hoping the printing cost is less than ink jets. ... Printing without color is not an issue for me. ... "
" ... When it worked, the printer / scanner worked perfectly. ... "
" ... I added this laser printer to my office to be used wirelessly by my different computers, laptops, iPads, and iPhones. ... Everything works amazingly well - the printer is asleep until a device goes to print, then it quickly wakes up, does the print job, then goes back into power save mode. ... This is exactly how a wireless printing solution should work. ... The photos look great once scanned - great color detection. ... I have always had good luck with Brother laser printers and this is now the 3rd in my household. ... "
" ... I love this printer. ... "
" ... The pages come out crisp and clear. ... Take my no bull advice and seriously consider this brother model laser printer if you want great quality and easy to use reliable printing. ... "
" ... Wireless printing is easy to set up and satisfied with the speed of the printer. ... Recommended for anyone who looks for basic black-and-white printing and scanning. ... The cost of replacing the toner cartridge for laser printer is much more economical than replacing color printer ink cartridges. ... "
" ... Setting up and using this printer was a breeze. ... I have never had a printer work this simply and easily before. ... "
" ... For photos you should stick with an ink jet type. ... For everyday printing this works great & doesn't use a lot of toner. ... "
Setup
154set, easy, easy to install, easy to set, software
+93%
-7%
" ... Truly plug and play. ... "
" ... Just got this and it was so easy to install! ... "
" ... Setup took a little digging since I use a Linux distro and wanted it have a CAT5 connection on my network. ... "
" ... Set-up was accomplished in less than 15 minutes and the wi fi worked flawlessly. ... "
" ... Setting it up with Ethernet was a breeze and works flawlessly. ... "
" ... Easy to setup, AirPrint was a breeze and damn it s fast. ... "
" ... It's quick and setup was easy. ... "
" ... Set up was fairly painless. ... "
Ease of Use
144easy to set, set, setup, easy to install, easy to use
+97%
-3%
" ... Unit is very quiet and easy to set ip ... "
" ... An easy 5 for home business. ... "
" ... It's easy to set up and use. ... "
" ... Honestly, this is so simple to set up and use, even a biker like me can do it. ... "
" ... Wireless was easy to set up, and it's run like a champ since I got it. ... "
" ... Easier to access, more control, and most importantly faster response. ... "
" ... Easy to setup. ... "
" ... It was easy to connect and get started. ... "
Product Reliability
137months, brother, toner, printing, pages
+64%
-36%
" ... I have had this printer for 6 months now, and I have had no problems. ... "
" ... But working well ... "
" ... Had a Brother before and made the mistake of buying a HP on sale - never again! ... "
" ... This replaced a perfectly fine HP that had given me years of grief about connectivity. ... "
" ... It blows my mind what you can get for $100 these days. ... This worked perfectly right out of the box. ... "
" ... We have only owned this for a week, but so far it has worked great. ... "
" ... Very reliable printer. ... "
" ... Working so good. ... "
Scan Quality
119scanner, scanning, scans, printing, documents
+82%
-18%
" ... Wanted one with scanning and copying capabilities and duplex/wireless functionality. ... Haven't tried the scanning functionality but I expect that to be just as straightforward. ... "
" ... The only option is to save to .pdf to be able to set up double-sided printing. ... "
" ... The scanner on this printer is an extra bonus. ... The photos look great once scanned - great color detection. ... The touch screen on this model also makes this printer really easy to use for making copies or scanning something to the cloud. ... "
" ... Printing is clear and fast, feels fairly durable, scanning is ok, WiFi reliability is good, scanning clarity is ok. ... "
" ... I use the Brothers monochrome laser printer for occasional home printing and scanning. ... Scanning is easy to initiate and saves the file to my computer. ... "
" ... This printer is easy to use, makes great copies and scans everything in a very straight-forward way. ... "
" ... Scanner & copier work well & I love the ability to print on 2 sides (had it on my inkjet too) & again, it's very fast. ... "
" ... Super easy to set up, simple duplex printing, great print quality, great scanner (both black & white, and color scanning). ... "
Network
111printer, network, connection, wi fi, print
+77%
-23%
" ... I can print from either my desktop or laptop through wi-fi. ... "
" ... No connection problems. ... "
" ... Worked straight out of the box with WiFi set up basically doing itself. ... "
" ... I read some reviews about issues they had like dropping wifi connection and envelopes getting damaged, but mine so far hasn't had any of those issues. ... "
" ... It works great as a printer and a scanner and is convenient to use over my home network WiFi connection. ... "
" ... Took me a whole 5 minutes to set up to my Wi-Fi, now every computer hooked in to my internet can use the printer. ... "
" ... The touch screen is awesome and I had the printer connected to the WiFi, added to my Chromebook, and printing in about 5 minutes. ... "
" ... I especially love that it's networked both wifi and LAN. ... "
Device Compatibility
111wireless, printer, mac, connect, desktop
+86%
-14%
" ... It works seamlessly with my iPhone. ... "
" ... I love that I can even print from my phone. ... "
" ... The software, both computer based, and mobile is solid on the Apple side, which I used. ... "
" ... I love it, it made our home office so much more efficient, I can print from my phone or my desktop (MAC). ... To setup on my MAC I couldn’t use the install CD so I went to the Brother website and typed in the model of the printer to locate the software to download. ... "
" ... Also, I no longer have to transfer files from my laptop and go to my desktop PC to print. ... I didn't even bother plugging this in through USB to my desktop. ... "
" ... Each pc has it's own label. ... "
" ... I can now print from anywhere on my network, Iphone, Ipad and Laptops that have a WIFI connections, all work beautifully. ... "
" ... After that, I was able to connect all my other devices through the network without issue. ... "
Software Platform
71print, software, error, brother, install
+62%
-38%
" ... I connect the printer to the computer, Windows 10 recognized it. ... "
" ... Once downloaded setting up was done and I was able to print. ... "
" ... It does what I ask, works wirelessly from 7 different devices (All but one is Apple Air print), and never fails. ... "
" ... This printer was easier to install on Linux than it was on Windows 10. ... "
" ... Love that I can now print documents from my ipad, iphone, and android phone. ... "
" ... I also had a heck of a time trying to set up an account . ... I just need to find much better software for printing things in the orientation I want. ... "
" ... (User error) and then after that it has been smooth sailing. ... "
" ... 7) Completed wireless set up for the window 7 laptop and more updates occurred automatically ... 8) Printed successfully over wifi from the windows 7 laptop (some joy) ... 9) Again tried to register the printer to my chromebook cloud print app. ... "
Price
44money, worth, value, deal, waste
+93%
-7%
" ... Quite a nice full-feature device for the price. ... "
" ... The touchscreen and other little details are more than I expected for the price. ... "
" ... I was somewhat reluctant to buy a Brother because I did not have previous experience but the overall value seems to be first rate. ... "
" ... Very good investment IMO. ... "
" ... 4 stars for families, based on price. ... "
" ... The price is a bargain! ... "
" ... smaller, faster, good features, decent price! ... "
" ... Definitely worth the $105! ... "
Drivers
32drivers, printer, brother, software, website
+66%
-34%
" ... It was basically plug and play, download the drivers, but follow the prompts, easy. ... "
" ... If you don't have an external disk drive, before buying, check the Brother downloads website to see if this particular printer model is listed. ... "
" ... The first thing I did was to plug it in and go to the brother web site and download the latest drivers since the cd that comes with the printer is useless. ... "
" ... To setup on my MAC I couldn’t use the install CD so I went to the Brother website and typed in the model of the printer to locate the software to download. ... "
" ... I connected the printer, downloaded the driver, configured wifi, and it has worked flawlessly ever since. ... "
" ... You do the wireless setup from the printer control panel and then put the disk in the computer and install drivers and optional software onto there. ... It installs lots of drivers. ... "
" ... Works with Apple AirPrint, no driver needed. ... "
" ... Super easy to install the drivers and software and the touch screen is very sensitive so you don't have to pound on it for it to register what you're pressing (thank heavens). ... "
Cartridges
28ink, printers, ink jet, cartridge, inkjet
+86%
-14%
" ... I got this to replace an HP Ink Jet that I had just purchased and quickly returned. ... This printer cost more but is so worth it! ... "
" ... I print almost exclusively in BW so when the HP refused to print BW with a full Black Cartridge because the maintenance cycles used all the color, and the HP printers will not function if ANY of the cartridges are low, I kicked the HP to the curb and opted for this Brother Laser. ... "
" ... Got tired of purchasing ink cartridges and this fits the bill. ... "
" ... Well worth the price - no more "clogged inkjets" and expensive refills. ... "
" ... Hopefully I'll get a lot of printing out of the small toner cartridge it came with. ... My only reservation is the high price of a new toner cartridge compared to the price of the machine. ... I know the after market toner cartridges are a lot less but I had bad luck using after market ink on my old Canon color multi function machine so I'm reluctant to try route that here when the time comes. ... "
" ... Though I certainly prefer this to annoying HP printers. ... "
" ... It’s simple, it’s easy, and I don’t have to worry about frequent replacements of cartridges and stuff. ... "
" ... I suffered with an ink jet for years, printing only black but having to fuss with and replace color cartridges, even though I never used them. ... Hopefully I still feel that way when I have to replace toner. ... "
Marketplace
28described, works, sent, thing, thanks
+79%
-21%
" ... It is cheaper to get color photos done elsewhere. ... "
" ... I also immediately ordered the correct product. ... It will arrive tomorrow. ... "
" ... Amazon allowed me to return it without penalty. ... "
" ... Just as described . ... "
" ... Works as advertised. ... "
" ... Thank You Very Much. ... "
" ... Works just as described. ... "
" ... Product as described ... "
Fit
27tray, jam, print, prints, normal
+63%
-37%
" ... This one fits the bill and also the pocketbook. ... "
" ... has held up well to constant use. ... "
" ... It is exactly what I needed for my packing slips ... "
" ... This one fits the bill and also the pocketbook. ... "
" ... Finally, pull a lever on the front, inside the paper exit slot that I thought was an extension to catch paper exiting the printer and there it is - on the front of the printer. ... "
" ... It makes the unit compact and keeps paper from falling out after printing. ... "
" ... Paper can jam easily. ... "
" ... This model can fit heavier paper, so when you insert a thick paper, it can still print high quality! ... "
Returns
26brother, amazon, stars, returned, sent
+27%
-73%
" ... I should have returned it. ... "
" ... Will return unless some guidance is given to make the thing work. ... "
" ... I returned this. ... "
" ... In fact it somehow got removed from my cpomputer thinking about sending it back ... "
" ... They sent a replacement and that won’t work either. ... "
" ... So I have to trash it, unless Brother would like to send me a replacement. ... "
" ... I MISSED MY DEADLINE. ... "
" ... Working to return it ... "
Usage
23office, use, family, room, small
+96%
-4%
" ... I purchased it for my wife's home office about 5 months ago and it has been a pleasure so far. ... "
" ... I was a little worried about setting up my home office. ... I highly recommend this for your home office. ... "
" ... Most household circuits are 15 amp, with 20 amp in kitchen and bathroom. ... "
" ... Not too big so perfect for home office use. ... "
" ... Exactly what I needed in my sewing room ... "
" ... Wanted something small and economical to run for our home office. ... "
" ... This works all the time and everyone in the family loves this! ... "
" ... Most household circuits are 15 amp, with 20 amp in kitchen and bathroom. ... "
Paper Feed
22tray, space, hold, pages, jam
+64%
-36%
" ... You need about 16 inches (wide) of space on your desk because it is pretty big. ... "
" ... You'll need room for it. ... "
" ... It has plenty of room for blank paper and the major reason I purchased was the price and the low cost for replacement cartridges. ... "
" ... Just unbox and pop in the ink and paper. ... "
" ... Doesn't take a lot of space but still has a lot of function. ... "
" ... 5,000 less sheets. ... "
" ... Printed a couple of pages. ... "
" ... The single sheet feed tray in the front is a great feature that they don't highlight. ... "
Ports
22printer, ethernet, cable, plugged, connected
+77%
-23%
" ... A super low price with wifi or usb connection. ... "
" ... Finally bought an ethernet cable. ... "
" ... Best to plan for a dedicated power plug or UPS for this printer. ... "
" ... Setup on Win 10 was easy and took about one hour (I used USB cable setup though I'm running it wireless). ... "
" ... Truly plug and play. ... "
" ... I contacted Brother tech support three times, when finally I was advised to connect it to the router with cable, Ethernet cable. ... "
" ... I live in a modern home, built in 2003, and aside from two computers, two lamps and a monitor, this was all we had plugged into the office. ... "
" ... I didn't even bother plugging this in through USB to my desktop. ... "
Size
22small, printer, small business, size, little
+95%
-5%
" ... Be aware that is is a compact unit but that is what I needed for my home office. ... "
" ... it's a fairly substantial size, but very small for all that it can do! ... "
" ... This one fits the bill and also the pocketbook. ... "
" ... This machine is "compact", but still a huge thing. ... "
" ... You need about 16 inches (wide) of space on your desk because it is pretty big. ... "
" ... and enormously convenient. ... "
" ... We are using for school and small business. ... "
" ... Easy to install, compact and sensitive enough to fit under the table. ... "
Color
13need, wish, purchased, photos, laser
+100%
" ... Also, the screen on the unit is clear & in color. ... "
" ... No color, but I didn't need color. ... "
" ... So much better than inkjet, as long as you don't need color. ... "
" ... works great, just wish I had purchased the color version. ... "
" ... We only occasionally need color. ... "
" ... Even though its not designed for black and white photos, they are super clear and great for school projects. ... "
" ... The only thing that could possibly make this better is if it were color--but I knew it wasn't when I bought it. ... "
" ... It is cheaper to get color photos done elsewhere. ... "
Speed
12printer, prints, printing, pages, sometimes
+75%
-25%
" ... This Brother printer was everything I needed and more! ... "
" ... The print speed is great. ... "
" ... Prints and copies are sharp and print fast. ... "
" ... So now, printing and copying are working just fine. ... "
" ... Printing, copying -- no problem. ... "
" ... This new printer is faster, prints better copies and has other features that my old printer did not. ... "
" ... Printed a couple of pages. ... "
Product As Described
11works, advertised, printer, photos, color
+100%
" ... Works as described. ... "
" ... It is cheaper to get color photos done elsewhere. ... "
" ... Works just as described. ... "
" ... Works as advertised. ... "
" ... Just as described . ... "
" ... Great printer, is exactly as described! ... "
" ... Just as described . ... "
" ... Works just as described. ... "
Delivery
11delivery, box, work, quick, ordered
+91%
-9%
" ... I also immediately ordered the correct product. ... "
" ... I ordered, they packaged and shipped, i opened and liked . ... "
" ... I ordered, they packaged and shipped, i opened and liked . ... "
" ... Low cost, quick delivery. ... "
" ... Low cost, quick delivery. ... "
" ... Delivered on time. ... "
" ... Delivered on time. ... "
" ... This worked perfectly right out of the box. ... "
Sound
10sounds, loud, bit loud, printing, makes
+40%
-60%
" ... Many problems, makes annoying sounds. ... "
" ... I hold the retracktion noise, but the tray would not retrack. ... "
" ... The only downside is kind of noisy and looks cheap. ... "
Firmware
10update, printer, firmware updates, updated the firmware, print
+70%
-30%
" ... Afterward It detected that there was a firmware update, it downloaded it, and installed it with no issues. ... "
" ... [EDIT: There's a new version of the firmware available that does this now. ... You have to go into the settings menu and upgrade the firmware. ... "
" ... Set up was 2 minutes, instantly connected to my wifi and updated the firmware ... "
" ... It does its own firmware update as soon as you link it to your wifi network, and I was able to print and scan from another room right away without installing any drivers. ... "
" ... It does its own firmware update as soon as you link it to your wifi network, and I was able to print and scan from another room right away without installing any drivers. ... "
" ... At first setup the printer installed two firmware updates in quick succession. ... "
" ... At first setup the printer installed two firmware updates in quick succession. ... "
Apps
9software, scan, print, brother, apps
+89%
-11%
" ... The software just works. ... "
" ... I like that I can easily print from my iPhone or iPad without needing to install any apps. ... "
" ... I downloaded their app to my phone and that was also a snap to set up. ... "
" ... Even prints without using their app for a smart phone but you can use the app and scan documents and send them right to your phone, computer or any other device. ... "
" ... Lifetime phone support, great continuous software upgrades ... "
" ... GOOGLE CLOUD PRINT ACTUALLY WORKS! ... "
" ... Inside the digital owners manual you can find the compatible IOS. ... "
Features
9mode, light, power, good, price
+78%
-22%
" ... I like the duplex mode. ... "
" ... For $5, that's a pretty cool feature. ... "
" ... All other functions work very well. ... "
" ... smaller, faster, good features, decent price! ... "
" ... Quiet with good features. ... "
" ... I’ve used all the features and they’ve all worked smoothly. ... "
Photo Printing
8clear, color, scanned
+88%
-13%
" ... It is fine for documents, but probably not photos. ... "
" ... The photos look great once scanned - great color detection. ... "
" ... The pages come out crisp and clear. ... "
" ... It is cheaper to get color photos done elsewhere. ... "
" ... Even though its not designed for black and white photos, they are super clear and great for school projects. ... "
" ... The set up could have been a little more clear. ... "
" ... The set up could have been a little more clear. ... "
Drying
8drying, dry, inkjet, dried, toner
+100%
" ... This is a nice laser printer, a bit bigger than most inkjet printers but I don’t have to worry about the ink drying out. ... "
" ... The toner cartridge is inexpensive but it also does not dry out or require color cartridges to print black. ... "
" ... Compared to my inkjet, (I don't need color printing or copies) I don't have to worry about ink drying out, and cost to print per page is MUCH less. ... "
" ... Easy to set up and don't have to worry about ink drying out. ... "
" ... It is comforting to know the toner cartridge will last longer than finicky ink jet containers that dry up and cost way too much. ... "
" ... print and scan quality was very good and the speed for printing was super, very little warm up time to print the first sheet. ... "
Cleaning
8prints, super, fast, pages, clear
+88%
-13%
" ... Now I have something that I can clean up, search, copy, and use in my work. ... "
" ... The wireless connection works flawlessly now and all my pages come out clean. ... "
Design
8looks, need
+63%
-38%
" ... This is only black and white, which is all I need. ... "
" ... Looks like I'm S.O.L . ... "
" ... Boring is wonderful! ... "
" ... It is black and white, which is perfect for my uses. ... "
" ... It is black and white, which is perfect for my uses. ... "
Cable
7printer, use, never, fine, connection
+86%
-14%
" ... Thankfully, I just used the cable from my other printer. ... "
" ... That wasn't a problem as I had a cable, and it worked just fine. ... "
" ... I use a wilan cable and have no problems now. ... "
" ... Since adding the cable it has printed wirelessly and flawlessly and it never lost the connection. ... "
" ... Do your self a favor if you can and skip the wireless connection and use a cat 6 cable (or 5) and connect it to your router. ... "
" ... Do your self a favor if you can and skip the wireless connection and use a cat 6 cable (or 5) and connect it to your router. ... "
Touch Sensitivity
7screen, easy
+100%
" ... The touch screen was an absolute plus :) ... "
" ... I preferred the older device with a physical button to copy, instead of the touch screen, but the touch screen has benefits too. ... "
" ... Awesone printet, I love the touch screen an the onscreen keyboard. ... "
" ... The touch screen is very easy to understand. ... "
" ... The touch screen is very easy to understand. ... "
" ... It was very easy to set it up with the touch screen. ... "
Build Quality
7use, super, packing, one, connection
+100%
" ... Even the packing materials were easier to find and remove. ... "
" ... Copied material looks almost identical to original. ... "
" ... Quality seems nice. ... "
" ... and to add a surge suppressor to protect it from lightning damage. ... "
Controls
4buttons, set, hassle
+50%
-50%
" ... The only down side is, there is no navigation buttons on the printer . ... "
" ... Next is the power button. ... I hate power buttons that you have to hold down for a few seconds to activate. ... What happened to an on/off switch? ... "
Two-Sided Printing
4printing, two sided printing, two, prints, duplex
+100%
" ... Stunning printing, two sided! ... "
" ... I have done some duplex printing and it worked well. ... "
" ... I like that it has wireless capabilities and easy does two-sided printing. ... "
Power Consumption
4printer, may, energy, draws, draw
+75%
-25%
" ... You can leave it on and it won't draw much power, and will work when you need it to. ... "
" ... Does a printer really use so much energy? ... "
" ... One thing that did surprise me was how much power this printer draws when in use. ... "
CD/DVD
4cd, disc, drive, use, setup
+50%
-50%
" ... First, it comes with a CD that "you must" instal, but who has a cd any more? ... "
" ... They have a manual that tells you to use a CD or a website to connect your computer. ... If your phone or your computer doesn't have a CD, you are screwed. ... "
Display Clarity
4printer, lcd screen, color, touch, 7
+100%
" ... The HLL2395DW has a 2.7 inch color touchscreen, nicer compared to earlier models. ... "
" ... The touch screen is very easy to understand. ... "
" ... I also like the LCD screen to be able to perform some functions directly at the printer. ... "
" ... Also, the screen on the unit is clear & in color. ... "
Battery Life
4+50%
-50%
" ... Not a good life span. ... "
" ... Took hours to troubleshoot. ... "
Charging
4charge
+100%
" ... is good to use。but not have usb charge ... "
" ... I finally ended up calling Apple Support (which does not charge a fee) was able to set the printer up successfully. ... "
" ... I decided to get it since my school charges 30 cents/page, which started to add up, and it was cheaper to just buy my own printer. ... "
" ... I decided to get it since my school charges 30 cents/page, which started to add up, and it was cheaper to just buy my own printer. ... "
User Manual
3online, instructions, guide, follow
+67%
-33%
" ... I went online and in a fast chat session received the simple instructions. ... "
" ... Once again, just follow the directions in the booklet. ... "
Packing
3packaging
+100%
" ... Even the packing materials were easier to find and remove. ... "
" ... The packaging to discard was all recyclable, which I appreciate. ... "
" ... The packaging to discard was all recyclable, which I appreciate. ... "
Original Product
3+100%
" ... That’s if you buy all genuine supplies. ... "
" ... Original 1 Star Review ... "
" ... You name it! ... "
Bluetooth
3bluetooth, wireless connection, loses, connect
+67%
-33%
" ... It was easy to hook up and connect all of our devices via blue tooth. ... "
" ... This printer quality is great and Bluetooth stays connected even from my phone when I’m not close by. ... "
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Specifications
No specs available.