Last Updated: November 24, 2018 (Refresh Now)
BroadLink RM Pro WiFi Smart Home Hub IR RF All in One Automation Learning Universal Remote Control Compatible for Apple Android Smartphones Works with Alexa Black
Last Updated: November 24, 2018 (Refresh Now)
6.8
SCORE
/10
Total Reviews
153
Old Reviews
4
Unverified
13
Spam Test
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No
BLUETOOTH
Review Analysis - 136 recent, verified reviews
Detailed Mode
Device Compatibility
37app, control, google home, ifttt, device
+46%
-54%
" ... This one is hard to be recognized by my phone. ... I reset many times and finally my phone recognize it. ... "
" ... Was not able to connect to Alexa. ... Alexa can only enable the Broadcom app which only supports IHC not the eControl app required for this device. ... "
" ... I can not get this to connect to Alexa. ... I downloaded the IHC app, and have it working on my phone. ... I am able to enable the Alexa skill, but the device refuses to be found on discovery. ... "
" ... I had very high hopes for this however I can't get it to work with the alexa dot I have. ... I can get it to connect to my phone and even have the alexa app see the device however every time I tell alexa to turn off/on the tv it says the device is not activated. ... Also wish it worked on google home . ... "
" ... It says that I have too many devices connected. ... MAC filtering was off 5ghz connection was off . ... "
" ... However, getting it to work with their smart home app and Alexa was absolutely terrible. ... I can live with that given the price, but my goal was to get it to work with Alexa. ... "
" ... does not work with Smartthings, and its very limited with Alexa, totally useless. ... "
" ... Difficult to connect to wifi and while it seemed to detect a remote's frequency, I was never able to get it to transmit a signal that worked properly with the intended device. ... "
Apps
32alexa, ihc app, google home, broadlink, home assistant
+59%
-41%
" ... There is a second app that can also be used and is necessary for Alexa. ... I used that one to set up Alexa, but prefer the first app for my phone remote control. ... Set up is the same as all other smart devices, so if you are familiar with the whole "download manufacturers app first, plug in device, add device in app, input wifi password, then add device in Alexa app" thingy you won't have any problems. ... "
" ... Install Intelligent Home Center (IHC) app and add RM3 device. ... "
" ... It took a little work and a 2nd spare Android phone, but I was able to have Google Home working with it and now anything IR controlled (TV, AC, speakers, etc.) ... The app is kind of buggy and the Logitech Harmony remote might be an easier setup and a cleaner one but this ended up working, so no complaints. ... "
" ... I'm hoping they update the app to support Google Assistant and/or IFTTT eventually. ... As far as the regular app goes it worked fine except using the AC template with my AC I had to use the custom template for all the button but that's fine. ... "
" ... I believe the software should have best interface for Home Theater, and others devices should also have a pre-configurations on the software. ... "
" ... Would recommend if you are integrating with another interface, such as Home Assistant. ... "
" ... *You can program almost anything ... *WIth companion software, you can control your devices using Alexa and Amazon Echo Dot to control it (although, I can't understand why the Echo doesn't have a(n) IR blaster(s) built in) ... "
" ... I'm loving this thing, I got it to have Alexa control my air conditioner and TV and after some time getting 3 different apps to work together I was able to get it to work! ... It seems that the ihc app only lets Alexa control TVs, so I had to trick it by using a default TV remote (in the app) and reprogram the button commands with my existing AC remote, then I just renamed it to "Air Conditioner". ... 2- download the Broadlink e-control app ... "
Software Platform
26alexa, ihc app, google home, broadlink, intelligent home center
+50%
-50%
" ... Was not able to connect to Alexa. ... Alexa can only enable the Broadcom app which only supports IHC not the eControl app required for this device. ... The IHC app will not recognize this app. ... "
" ... I can not get this to connect to Alexa. ... I am able to enable the Alexa skill, but the device refuses to be found on discovery. ... "
" ... I can get it to connect to my phone and even have the alexa app see the device however every time I tell alexa to turn off/on the tv it says the device is not activated. ... Also wish it worked on google home . ... "
" ... However, getting it to work with their smart home app and Alexa was absolutely terrible. ... I can live with that given the price, but my goal was to get it to work with Alexa. ... "
" ... The server is always too busy and I get error messages every time I try to add devices or change settings on the app. ... "
" ... does not work with Smartthings, and its very limited with Alexa, totally useless. ... "
" ... The device claims to be remote access enabled yet again after so many resets and set ups it couldn't communicate with the cloud server . ... "
" ... Worst cast: IP address and password harvester for the PRC. ... "
Remote
25ir, remotes, rf, universal, physical remote
+80%
-20%
" ... I used that one to set up Alexa, but prefer the first app for my phone remote control. ... The cell phone remote works nice too. ... "
" ... Configure/Learn remote ... Add Broadlink remote control skill to Alexa ... "
" ... It's definitely not as good as something like Harmony Hub, but at this price point, it's a pretty great smart home device. ... "
" ... It's an universal IR control. ... "
" ... This little IR blaster solved the problem. ... "
" ... It can probably do much more as it's versatile to be a universal IR remote and signal repeater. ... "
" ... I bought 2 of these and they work great for IR devices, but I can't get either one to learn any RF commands??? ... "
" ... It seems that the ihc app only lets Alexa control TVs, so I had to trick it by using a default TV remote (in the app) and reprogram the button commands with my existing AC remote, then I just renamed it to "Air Conditioner". ... So, for those who want their Alexa device to control things that are ir controlled, do this: ... 1- Get this ir blaster ... "
Ease of Use
21instructions, device, quick, easy to set, difficult
+57%
-43%
" ... The whole process is very simple, quick and painless. ... "
" ... Might need to have some tech knowledge to set it up. ... "
" ... Really easy to set up if your needs are simple. ... "
" ... easy to set up ... "
" ... It's inexpensive and it's pretty reliable once it's set up. ... If you're a technically inclined user, it's a no-brainer. ... "
" ... Simple device, works pretty consistently. ... "
" ... this is a little but powerfull gadget, is very easy to install & setup. ... "
" ... I love this thing , it is a little confusing at first but it's a beautiful little gadget, too bad I can't use it on more things. ... "
Setup
20instructions, set, quick, device, difficult
+50%
-50%
" ... The instructions are confusing and the device doesn't do what they say it will do. ... "
" ... Very difficult to setup. ... "
" ... The instructions that come with it make no references at all to Alexa, so you have to go online and locate the skill and then set up a completely different application from the one the instructions tell you to use. ... "
" ... Difficult to connect to wifi and while it seemed to detect a remote's frequency, I was never able to get it to transmit a signal that worked properly with the intended device. ... "
" ... Followed the instructions, but it doesn't work. ... "
" ... Clunky response time and annoying setup. ... "
Marketplace
13seller, order, free, amazon, shipping
+77%
-23%
" ... Nice that Amazon will return for free. ... "
" ... Worked as advertised. ... "
" ... Company gave 100% refund. ... "
" ... This was my second order!!! ... "
" ... BUT THE PRODUCT is good and I can program everything as advertised. ... "
" ... UPDATE: The seller contacted me and made things right. ... Thank a lot for the great service you given me. ... "
" ... work as advertised, ... "
" ... This did exactly what was expected. ... "
Wifi
12network, router, name, connect, 5ghz
+75%
-25%
" ... I have lots of Wifi-controlled devices, such as made by etekcity and TP-link and they are good. ... "
" ... Power up and link device to wi fi via e-Control app ... "
" ... It can probably do much more as it's versatile to be a universal IR remote and signal repeater. ... "
" ... You can automate to do things when it detect you phone conected to the wifi home. ... "
" ... With Share, I can share my User-Defined remotes to other devices on my local network, or share them to the cloud to help other people. ... "
" ... Connect your phone directly to the Black Bean's Wifi signal (you have to go into your phone's wifi settings to do this). ... "
" ... You connect to the devices wifi as if it were a normal wifi and then it will bring up a list of actual wifi signals. ... "
" ... Can't beat the price vs. other name-brand IR blast hubs, it connected easily with my home WiFi network, and works reliably with both BroadLink's (semi-clunky) eControl app, and the more usable "Sure" remote control app (lots of built in name brand devices). ... "
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Specifications
Connectivity
Bluetooth: No
Recommendations
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