Last Updated: June 24, 2020 (Refresh Now)

Breville BES870BSXL The Barista Express Coffee Machine Black Sesame

Last Updated: June 24, 2020 (Refresh Now)
8.7
SCORE
/10
Total Reviews
1000
Old Reviews
0
Unverified
83
Spam Test
PASS

Review Summary - 917 recent, verified reviews

Detailed Mode
Coffee
 296
espresso, beans, grind, grinder, starbucks
+94%
-6%
comment
" ...  Already one month since I bought it, no issues, haven't spend anymore money at any major coffee places .  ...  "
comment
" ...  The bottom grate removes easy and is split into a coffee grind collector and water tray that catches and extra steam runoff or missed espresso if you don’t get cups directly under the portafilter. ... 99% of the time you’re gonna use the one for two shots with whole bean coffee, though it’s nice to have in a pinch if you have to get preground.  ...  "
comment
" ...  Makes the best coffee!  ...  "
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" ...  Just replaced my coffee maker with the Barista Express and have great espresso, latte and Americanos.  ...  "
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" ...  I use it every morning, then again to travel with a coffee.  ...  "
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" ...  The machine makes really tasty coffee.  ...  "
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" ...  This is our 3rd try at finding a coffee machine that works for us.  ...  "
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" ...  If you are ready to make coffee like the pros do, this is what you need.  ...  "
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For Brands, Sellers & Businesses
Ease of Use
 154
machine, espresso, easy to clean, learn, use and clean
+93%
-7%
comment
" ...  Nice creme (which is important) and fairly simple to use.  ...  "
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" ...  The product itself is great, easy to use, just press a single button and go.  ...  "
comment
" ...  Easy to use.  ...  "
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" ...  Easy to use, and compact size.  ...  "
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" ...  The machine is so easy to use compared to the old Barista.  ...  "
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" ...  I am obsessed, easy to use & makes amazing espresso :)  ...  "
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" ...  Great quality and once you learn how to properly use it --- easy.  ...  "
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" ...  It was a pretty easy process.  ...  "
Cleaning
 131
easy to clean, grinder, easy to use, clean, espresso
+84%
-16%
comment
" ...  Got this machine as a surprise birthday gift, and at first wasn’t thrilled about all the cleaning involved with having a espresso maker.  ...  "
comment
" ...  Easy to clean, and everything was well thought out for design. ... The Breville Espresso Machine has some helpful smart features to keep the machine clean and running smoothly.  ...  "
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" ...  Easy to clean and a beautiful addition to your kitchen.  ...  "
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" ...  - High build quality and easily cleaned everything ... The benefit of this, though, is a cleaner machine so it’s the least concerning. ... Also the filters and cleaning tablets are pretty cheap.  ...  "
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" ...  Milk frother is easier to clean anyhow than the steam wand and less effort. ... We don't even clean it regularly as suggested and it still brews a wonderful espresso.  ...  "
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" ...  The Breville machine offers purge (self cleaning) functions.  ...  "
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" ...  It is easy to descale and clean.  ...  "
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" ...  Keep the machine clean.  ...  "
Product Reliability
 117
stopped working, grinder, breville, espresso, lattes
+71%
-29%
comment
" ...  I bought a second and working great so far.  ...  "
comment
" ...  Owned this for a month now.  ...  "
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" ...  Two weeks in and I’m impressed.  ...  "
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" ...  I hope it has a nice long and happy life.  ...  "
comment
" ...  it's about 4-5 months since I got this life-saver.  ...  "
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" ...  Wife and I love it after 3 months of use.  ...  "
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" ...  Mine has worked well for 4 years.  ...  "
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" ...  I've been using this machine about 2 months now and drinking cappuccinos and lattes daily.  ...  "
Price
 62
worth the money, machine, worth, worth every penny, worth the price
+85%
-15%
comment
" ...  Everything I expected for the price.  ...  "
comment
" ...  Worth every penny  ...  "
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" ...  This purchase was definitely worth every penny.  ...  "
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" ...  We have saved tons of money and love not giving Starbucks our money.  ...  "
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" ...  I have had 4 ranging from 200 to 1000 dollars.  ...  "
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" ...  A luxury worth the price  ...  "
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" ...  we’ll worth the money .  ...  "
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" ...  Sooo worth the money to be able to treat myself every single morning to an amazing cappuccino.  ...  "
Usage
 55
tray, espresso, delicious, basket, drip tray
+84%
-16%
comment
" ...  The espresso is delicious, foaming (soy) milk is a snap, and crema is easy to achieve.  ...  "
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" ...  Every cup and grind is consistent, and although the machine does take up a lot of counter space it takes less than my old Ninja Coffee Bar + bean storage + grinder set-up.  ...  "
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" ...  This thing steams milk amazingly well.  ...  "
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" ...  I live modestly, but I do like an excellent Almond milk latte.  ...  "
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" ...  We'll see how it holds up over time.  ...  "
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" ...  Also have to give a shout out to the frother - I've frother whole milk, almond milk, and oat milk and each time its fantastic!  ...  "
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" ...  Great barista machine that fits in the kitchen.  ...  "
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" ...  Good size for under the counter, you will need space to access the back water tank  ...  "
Build Quality
 41
stainless steel, grinder, feel like, espresso, tamper
+49%
-51%
comment
" ...  I don’t like that the portafilter actually has a plastic insert at the bottom under the metal filter. ... Wish that plastic part was also metal.  ...  "
comment
" ...  Paying this much for a product and to see scratches on the stainless steel corners is very disappointing.  ...  "
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" ...  Had it for a week and the grinder broke.  ...  "
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" ...  I can't get the milk to foam.  ...  "
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" ...  Filled to the fill mark, and was carrying it back when the entire tank just fell off of the handle, hit the floor, and shattered.  ...  "
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" ...  There was a piece of plastic that fell out from the machine.  ...  "
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" ...  Both products I attempted to repair and couldnt get the parts. ... Off the cuff, there seems to be more metal than plastic, unlike breville.  ...  "
comment
" ...  Broke 3 days and three lattes later.  ...  "
Design
 34
looks, design, pulling, beautiful, steams
+91%
-9%
comment
" ...  Made the most fabulous espresso shots.  ...  "
comment
" ...  - complete ease to make as many shots as you like  ...  "
comment
" ...  If you are usually only pulling a few shots a day, this should last for years to come.  ...  "
comment
" ...  So the bottom line it’s a science to get it just right with the perfect taste, so if you are that person that looks for perfection and you have patience, then this is for you.  ...  "
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" ...  Looks great on the counter :)  ...  "
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" ...  It is beautiful!  ...  "
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" ...  About 1 out of every 10 shots tasted great.  ...  "
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" ...  It looks really nice in the kitchen too.  ...  "
Family
 25
family, machine, daughter, loves, christmas
+100%
comment
" ...  It’s expensive, but it has already more than paid for itself in our house.  ...  "
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" ...  I would say our family definitely had this unit pay for itself in the first three months  ...  "
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" ...  Second one i bought one for the house and the other for my office, love it  ...  "
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" ...  The cappuccino are awesome my husband loves it too .  ...  "
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" ...  The machine fits nicely on my limited counter space in my very small apartment kitchen.  ...  "
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" ...  Its a beautiful toy!  ...  "
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" ...  My 16 year old daughter set it up and was using it right away.  ...  "
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" ...  Great all around home espresso machine.  ...  "
Returns
 25
returned, replacement, machine, replace, refund
+24%
-76%
comment
" ...  there was no damage, it was just a piece of crap.someone returned then they sold.to.me!  ...  "
comment
" ...  So, having spent too long trying to get this thing to work the way it "should", I was not able to return it and instead developed "workarounds".  ...  "
comment
" ...  I returned it to amazon.  ...  "
comment
" ...  Now I need to pack it and return.  ...  "
comment
" ...  I’m returning for a new one.  ...  "
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" ...  We went to return it, after they told us over the phone that we would get a full refund, only to find out they were going to charge a $100 stocking fee on a faulty machine. ... I have been using the machine for a couple weeks (waited too long to open the box to return it).  ...  "
comment
" ...  I took it to Kohl’s to be returned. ... The replacement arrived this afternoon only to be broken.  ...  "
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" ...  This is refurbished!  ...  "
Marketplace
 22
received, machine, service, seller, sale
+55%
-45%
comment
" ...  All available right here on Amazon.  ...  "
comment
" ...  It works as described.  ...  "
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" ...  Great service from AMAZON.  ...  "
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" ...  I just received it today.  ...  "
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" ...  Thanks Breville and Amazon!  ...  "
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" ...  good and fast shipment  ...  "
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" ...  I purchased this Apr 17, 2017 and I am writing this Feb 16, 2020.  ...  "
comment
" ...  Best bought item on Amazon so far, no complaint.  ...  "
Size
 17
tray, grinds, cup, well, size
+59%
-41%
comment
" ...  I was worried I’d spend the money and then something would break or fall short or just be disappointing but it’s really worked out well, and unless I am traveling out of town, I never buy a latte as mine at home are now just as good.  ...  "
comment
" ...  I just wanted to be able to make a good latte with minimum fuss, and this (mostly) fits the bill, although it's not exactly as easy to use as, say, a Keurig.  ...  "
comment
" ...  The whole thing is heavy and sturdy enough, so it doesn't feel like it's going to slip off the counter.  ...  "
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" ...  -Magnetic tamp is awesome location to store it  ...  "
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" ...  Very well made and it is heavy.  ...  "
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" ...  This makes great espressos, which is the most important factor.  ...  "
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" ...  Once or twice a bean has jammed the grinder, but again that was an easy fix even for the mechanically uninclined.  ...  "
comment
" ...  a convenient tool to flatten the top of your pod and other bits and pieces that come in handy.  ...  "
Delivery
 16
box, arrived, condition, today, packaged
+63%
-38%
comment
" ...  First things first, it arrived double boxed and actual product box was in neat condition.  ...  "
comment
" ...  This was received on time and in great condition. ... Very well packaged.  ...  "
comment
" ...  good and fast shipment  ...  "
comment
" ...  When it arrived I was so surprised why it was listed as such!  ...  "
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" ...  It arrived today.  ...  "
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" ...  It was well packaged for shipping.  ...  "
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" ...  I bought an open box, and it was in great condition.  ...  "
comment
" ...  I just received it today.  ...  "
Heating
 14
milk, hot, heats, water, hot water
+86%
-14%
comment
" ...  the machine seems to be getting good pressure, it's responding to adjustments, it heats quickly and evenly, etc.).  ...  "
comment
" ...  The steamer heats up the milk just fine without needing to use the microwave, if you have another 30 seconds more.  ...  "
comment
" ...  Unless you want to pre-heat the cup before the whole process, you want the milk as hot as possible, but not so hot that it will alter the taste of the drink.  ...  "
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" ...  I generally use a kettle for tea, but the hot water feature is also useful for a quick cup of tea.  ...  "
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" ...  The hot water dispenser is so convenient to quickly warm up cups.  ...  "
comment
" ...  Water heats up quickly and steaming wand works well.  ...  "
comment
" ...  It heats water incredibly fast.  ...  "
comment
" ...  Nespresso is a fast food drink compared to what you will get from this.  ...  "
Water Resistance
 11
tank, low, tap, shower, lot of water
+27%
-73%
comment
" ...  Got to the point at set up where you add water and lock the tank in place.  ...  "
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" ...  No water flowing through group head.  ...  "
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" ...  I’ve had issues with getting in the water hot enough.  ...  "
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" ...  We eventually also noticed that the water pressure was very low despite the positive reading on the gauge.  ...  "
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" ...  Then I keep getting an espresso puck that is overly wet with a film of water on top and the filter was not filling with grinds as it initially did.  ...  "
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" ...  There was water everywhere, and the tank is shattered to the point that it is absolutely not repairable.  ...  "
Defective Delivery
 10
machine, broken, box, received, opened
+20%
-80%
comment
" ...  I received this item and it’s cracked in the back.  ...  "
comment
" ...  Recieved a broken one.  ...  "
comment
" ...  but the machine was faulty.  ...  "
comment
" ...  would never buy used again from "warehouse" with "small cosmetic damage" .  ...  "
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" ...  I may just have a defective machine.  ...  "
comment
" ...  The replacement arrived this afternoon only to be broken.  ...  "
comment
" ...  They gave me a used and scratched product, still thinking is a great product though  ...  "
comment
" ...  Broken out of the box.  ...  "

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