Last Updated: June 24, 2020 (Refresh Now)
Breville BES870BSXL The Barista Express Coffee Machine Black Sesame
Last Updated: June 24, 2020 (Refresh Now)
8.7
SCORE
/10
Total Reviews
1000
Old Reviews
0
Unverified
83
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Review Analysis - 917 recent, verified reviews
Detailed Mode
Coffee
296espresso, beans, grind, grinder, starbucks
+94%
-6%
" ... Already one month since I bought it, no issues, haven't spend anymore money at any major coffee places . ... "
" ... The bottom grate removes easy and is split into a coffee grind collector and water tray that catches and extra steam runoff or missed espresso if you don’t get cups directly under the portafilter. ... 99% of the time you’re gonna use the one for two shots with whole bean coffee, though it’s nice to have in a pinch if you have to get preground. ... "
" ... Makes the best coffee! ... "
" ... Just replaced my coffee maker with the Barista Express and have great espresso, latte and Americanos. ... "
" ... I use it every morning, then again to travel with a coffee. ... "
" ... The machine makes really tasty coffee. ... "
" ... This is our 3rd try at finding a coffee machine that works for us. ... "
" ... If you are ready to make coffee like the pros do, this is what you need. ... "
Ease of Use
154machine, espresso, easy to clean, learn, use and clean
+93%
-7%
" ... Nice creme (which is important) and fairly simple to use. ... "
" ... The product itself is great, easy to use, just press a single button and go. ... "
" ... Easy to use. ... "
" ... Easy to use, and compact size. ... "
" ... The machine is so easy to use compared to the old Barista. ... "
" ... I am obsessed, easy to use & makes amazing espresso :) ... "
" ... Great quality and once you learn how to properly use it --- easy. ... "
" ... It was a pretty easy process. ... "
Cleaning
131easy to clean, grinder, easy to use, clean, espresso
+84%
-16%
" ... Got this machine as a surprise birthday gift, and at first wasn’t thrilled about all the cleaning involved with having a espresso maker. ... "
" ... Easy to clean, and everything was well thought out for design. ... The Breville Espresso Machine has some helpful smart features to keep the machine clean and running smoothly. ... "
" ... Easy to clean and a beautiful addition to your kitchen. ... "
" ... - High build quality and easily cleaned everything ... The benefit of this, though, is a cleaner machine so it’s the least concerning. ... Also the filters and cleaning tablets are pretty cheap. ... "
" ... Milk frother is easier to clean anyhow than the steam wand and less effort. ... We don't even clean it regularly as suggested and it still brews a wonderful espresso. ... "
" ... The Breville machine offers purge (self cleaning) functions. ... "
" ... It is easy to descale and clean. ... "
" ... Keep the machine clean. ... "
Product Reliability
117stopped working, grinder, breville, espresso, lattes
+71%
-29%
" ... I bought a second and working great so far. ... "
" ... Owned this for a month now. ... "
" ... Two weeks in and I’m impressed. ... "
" ... I hope it has a nice long and happy life. ... "
" ... it's about 4-5 months since I got this life-saver. ... "
" ... Wife and I love it after 3 months of use. ... "
" ... Mine has worked well for 4 years. ... "
" ... I've been using this machine about 2 months now and drinking cappuccinos and lattes daily. ... "
Price
62worth the money, machine, worth, worth every penny, worth the price
+85%
-15%
" ... Everything I expected for the price. ... "
" ... Worth every penny ... "
" ... This purchase was definitely worth every penny. ... "
" ... We have saved tons of money and love not giving Starbucks our money. ... "
" ... I have had 4 ranging from 200 to 1000 dollars. ... "
" ... A luxury worth the price ... "
" ... we’ll worth the money . ... "
" ... Sooo worth the money to be able to treat myself every single morning to an amazing cappuccino. ... "
Usage
55tray, espresso, delicious, basket, drip tray
+84%
-16%
" ... The espresso is delicious, foaming (soy) milk is a snap, and crema is easy to achieve. ... "
" ... Every cup and grind is consistent, and although the machine does take up a lot of counter space it takes less than my old Ninja Coffee Bar + bean storage + grinder set-up. ... "
" ... This thing steams milk amazingly well. ... "
" ... I live modestly, but I do like an excellent Almond milk latte. ... "
" ... We'll see how it holds up over time. ... "
" ... Also have to give a shout out to the frother - I've frother whole milk, almond milk, and oat milk and each time its fantastic! ... "
" ... Great barista machine that fits in the kitchen. ... "
" ... Good size for under the counter, you will need space to access the back water tank ... "
Build Quality
41stainless steel, grinder, feel like, espresso, tamper
+49%
-51%
" ... I don’t like that the portafilter actually has a plastic insert at the bottom under the metal filter. ... Wish that plastic part was also metal. ... "
" ... Paying this much for a product and to see scratches on the stainless steel corners is very disappointing. ... "
" ... Had it for a week and the grinder broke. ... "
" ... I can't get the milk to foam. ... "
" ... Filled to the fill mark, and was carrying it back when the entire tank just fell off of the handle, hit the floor, and shattered. ... "
" ... There was a piece of plastic that fell out from the machine. ... "
" ... Both products I attempted to repair and couldnt get the parts. ... Off the cuff, there seems to be more metal than plastic, unlike breville. ... "
" ... Broke 3 days and three lattes later. ... "
Design
34looks, design, pulling, beautiful, steams
+91%
-9%
" ... Made the most fabulous espresso shots. ... "
" ... - complete ease to make as many shots as you like ... "
" ... If you are usually only pulling a few shots a day, this should last for years to come. ... "
" ... So the bottom line it’s a science to get it just right with the perfect taste, so if you are that person that looks for perfection and you have patience, then this is for you. ... "
" ... Looks great on the counter :) ... "
" ... It is beautiful! ... "
" ... About 1 out of every 10 shots tasted great. ... "
" ... It looks really nice in the kitchen too. ... "
Family
25family, machine, daughter, loves, christmas
+100%
" ... It’s expensive, but it has already more than paid for itself in our house. ... "
" ... I would say our family definitely had this unit pay for itself in the first three months ... "
" ... Second one i bought one for the house and the other for my office, love it ... "
" ... The cappuccino are awesome my husband loves it too . ... "
" ... The machine fits nicely on my limited counter space in my very small apartment kitchen. ... "
" ... Its a beautiful toy! ... "
" ... My 16 year old daughter set it up and was using it right away. ... "
" ... Great all around home espresso machine. ... "
Returns
25returned, replacement, machine, replace, refund
+24%
-76%
" ... there was no damage, it was just a piece of crap.someone returned then they sold.to.me! ... "
" ... So, having spent too long trying to get this thing to work the way it "should", I was not able to return it and instead developed "workarounds". ... "
" ... I returned it to amazon. ... "
" ... Now I need to pack it and return. ... "
" ... I’m returning for a new one. ... "
" ... We went to return it, after they told us over the phone that we would get a full refund, only to find out they were going to charge a $100 stocking fee on a faulty machine. ... I have been using the machine for a couple weeks (waited too long to open the box to return it). ... "
" ... I took it to Kohl’s to be returned. ... The replacement arrived this afternoon only to be broken. ... "
" ... This is refurbished! ... "
Marketplace
22received, machine, service, seller, sale
+55%
-45%
" ... All available right here on Amazon. ... "
" ... It works as described. ... "
" ... Great service from AMAZON. ... "
" ... I just received it today. ... "
" ... Thanks Breville and Amazon! ... "
" ... good and fast shipment ... "
" ... I purchased this Apr 17, 2017 and I am writing this Feb 16, 2020. ... "
" ... Best bought item on Amazon so far, no complaint. ... "
Size
17tray, grinds, cup, well, size
+59%
-41%
" ... I was worried I’d spend the money and then something would break or fall short or just be disappointing but it’s really worked out well, and unless I am traveling out of town, I never buy a latte as mine at home are now just as good. ... "
" ... I just wanted to be able to make a good latte with minimum fuss, and this (mostly) fits the bill, although it's not exactly as easy to use as, say, a Keurig. ... "
" ... The whole thing is heavy and sturdy enough, so it doesn't feel like it's going to slip off the counter. ... "
" ... -Magnetic tamp is awesome location to store it ... "
" ... Very well made and it is heavy. ... "
" ... This makes great espressos, which is the most important factor. ... "
" ... Once or twice a bean has jammed the grinder, but again that was an easy fix even for the mechanically uninclined. ... "
" ... a convenient tool to flatten the top of your pod and other bits and pieces that come in handy. ... "
Delivery
16box, arrived, condition, today, packaged
+63%
-38%
" ... First things first, it arrived double boxed and actual product box was in neat condition. ... "
" ... This was received on time and in great condition. ... Very well packaged. ... "
" ... good and fast shipment ... "
" ... When it arrived I was so surprised why it was listed as such! ... "
" ... It arrived today. ... "
" ... It was well packaged for shipping. ... "
" ... I bought an open box, and it was in great condition. ... "
" ... I just received it today. ... "
Heating
14milk, hot, heats, water, hot water
+86%
-14%
" ... the machine seems to be getting good pressure, it's responding to adjustments, it heats quickly and evenly, etc.). ... "
" ... The steamer heats up the milk just fine without needing to use the microwave, if you have another 30 seconds more. ... "
" ... Unless you want to pre-heat the cup before the whole process, you want the milk as hot as possible, but not so hot that it will alter the taste of the drink. ... "
" ... I generally use a kettle for tea, but the hot water feature is also useful for a quick cup of tea. ... "
" ... The hot water dispenser is so convenient to quickly warm up cups. ... "
" ... Water heats up quickly and steaming wand works well. ... "
" ... It heats water incredibly fast. ... "
" ... Nespresso is a fast food drink compared to what you will get from this. ... "
Water Resistance
11tank, low, tap, shower, lot of water
+27%
-73%
" ... Got to the point at set up where you add water and lock the tank in place. ... "
" ... No water flowing through group head. ... "
" ... I’ve had issues with getting in the water hot enough. ... "
" ... We eventually also noticed that the water pressure was very low despite the positive reading on the gauge. ... "
" ... Then I keep getting an espresso puck that is overly wet with a film of water on top and the filter was not filling with grinds as it initially did. ... "
" ... There was water everywhere, and the tank is shattered to the point that it is absolutely not repairable. ... "
Defective Delivery
10machine, broken, box, received, opened
+20%
-80%
" ... I received this item and it’s cracked in the back. ... "
" ... Recieved a broken one. ... "
" ... but the machine was faulty. ... "
" ... would never buy used again from "warehouse" with "small cosmetic damage" . ... "
" ... I may just have a defective machine. ... "
" ... The replacement arrived this afternoon only to be broken. ... "
" ... They gave me a used and scratched product, still thinking is a great product though ... "
" ... Broken out of the box. ... "
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