Last Updated: November 25, 2018 (Refresh Now)
Bragi The Dash Truly Wireless Smart Earphones
Last Updated: November 25, 2018 (Refresh Now)
5.6
SCORE
/10
Total Reviews
710
Old Reviews
134
Unverified
302
Spam Test
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Yes
BLUETOOTH
4096 GB
MEMORY
39.37 meters
SIZE
Review Analysis - 274 recent, verified reviews
Detailed Mode
Bluetooth
70connectivity, connection, pair, bt, pairing
+43%
-57%
" ... The biggest issue with them is these cannot even hold a Bluetooth connection with my phone simply zipped up in my pocket. ... "
" ... - Bluetooth paring is very finicky ... "
" ... They are tricky to operate and in order to use all the features there are two bluetooth connections. ... "
" ... This is an older (Gen1) version of the product, which is known to have Bluetooth connection issues. ... These known issues make the device barely usable as a Bluetooth headset. ... If I were to buy again, knowing I heavily use Bluetooth, I'd opt for the Gen2 model, but I've loaded up some music on the earbuds and am quite happy with this cheaper option. ... "
" ... Bluetooth cuts in and out while the device is less than 2 feet away from the headphones. ... "
" ... Because the Bluetooth connection of the Dash is getting poor and music is going to be choppy once you put your smart phone into your pouch. ... Whenever your smart phone that is connected to the Dash is covered by something, then it loses the blue tooth connection every time. ... "
" ... music alwayes interrupted due to poor bluetooth connection ... "
" ... The only concern I may have that if the earbuds could work on it own without the need to simultaneously get connected to a cellural. ... "
Comfort
69ears, dash, workouts, workout, wore
+54%
-46%
" ... I used for 1 day like so far comfortable enough to sleep w them but already having problem w the r earpiece . ... "
" ... The fitting of them was a little hard at first but once I got the right fit (and it was a different fitting for each ear for me . ... "
" ... - Great fit in the ear, very sturdy during exercise ... - Nice array of custom sized silicone ear pieces ... "
" ... with clear sound and it fit s well in the ears ... "
" ... They also never fell out of my ears during a hard workout ... "
" ... Positives: - decent sound, comfortable fit, excellent level of technical support, and super convenient. ... "
" ... These earphones are head and shoulders above the rest. ... "
" ... I noticed a catch-point in the cradle that very much feels like the bud is in place, but after 5 or so minutes of the (left) bud not charging I realized that it required slightly more refined positioning to get the bud connected to the charging points correctly. ... This comes in especially handy when your hands are wet or sweaty, but is also just convenient that you don't have to have the same accuracy necessary to tap the bottom of the bud when you want to change songs. ... "
Sound Quality
67sound quality, audio, noise, audio transparency, hear
+75%
-25%
" ... The sound also is ok , not for peaky audiophiles . ... "
" ... Use some aftermarket ones then they sound AWESOME! ... "
" ... etc) and all my music is stored in the earbud. ... "
" ... Sound quality and range ... "
" ... - Great pass-thru sound feature ... "
" ... Once you get the right fit, sound quality is drastically improved. ... "
" ... I was hoping I could do a couple things with it - primarily squelch the rail noise and secondarily enjoy music while walking from the train to my destination. ... 1) Sound quality. ... Everyone cares about sound quality when they spend over $100 on a product. ... Unfortunately, while the sound is clear and well balanced, it drops off considerably below about 80Hz. ... And the audio feedback you get when interacting with it is too quiet to use anywhere you might need headphones instead of speakers. ... 5) Audio transparency. ... You can't balance the audio with the audio transparency with enough flexibility. ... I can't tolerate paying over $100 for sound quality under $100 and connectivity problems. ... "
" ... It is true that these earbuds will not blow you away with their audio tuning or capabilities. ... That said, I've found them to sound equally as good as the Samsung IconXs and even the Beats wireless earbuds I used to work out in. ... "
Product Reliability
64defective, stopped working, dash, pair, ago
+28%
-72%
" ... It’s been 3 days and I can’t get them to work. ... Then they tell you to reset them, that also doesn’t seem to work. ... "
" ... they will just not turn on to get started with. ... tried to update them. ... "
" ... stops, starts, turns off randomly. ... "
" ... Issues so far ... "
" ... Worked for 10 minutes out of box, then after doing the update that they recommended, the left dash no longer works. ... "
" ... I have only had these for ten months and they are not working properly. ... $268.13 is a lot of money for a product that doesn't even last a year. ... "
" ... After 4 months of use and giving these earphones several chances, I can confidently say they are TERRIBLE. ... I can't even sell these because of the last issue (they are unusable!). ... "
" ... I have brought this in April 2017. ... "
Fit
49ear, pocket, bragi, ears, fitting
+61%
-39%
" ... The fitting of them was a little hard at first but once I got the right fit (and it was a different fitting for each ear for me . ... "
" ... - Great fit in the ear, very sturdy during exercise ... "
" ... Fit and appearance are great but unfortunately you can't enjoy that with no Bluetooth or battery power. ... "
" ... with clear sound and it fit s well in the ears ... "
" ... I think most people arent spending enough time playing with these puppies to get just the right fit. ... Once you get the right fit, sound quality is drastically improved. ... "
" ... Although I like the ear fit, finding the right placement for sound quality does take time. ... "
" ... Fit comfortably for me. ... "
" ... But the Dash is one of a kind in it's category, and the premium is definitely worth it if it's what you are looking for. ... "
Device Compatibility
47music, bluetooth, connected, connectivity, app
+51%
-49%
" ... I love that I don't have to carry anything with me (phone, iPod . ... "
" ... I connected the buds to my PC running Windows 10 and was able to successfully upgrade to v 3.0 within about 8 minutes without issue. ... These earbuds have always been plagued by connectivity issues and the software update to 3.0 is an absolute necessity in order to even be able to use them indoors. ... "
" ... I really like the audio transparency as I tend to walk around listening to music or podcasts and my wife can never tell if I'm listening or not (Should I be?) ... "
" ... The charge lasts 3 hrs at best and if u want to update your headphones then u have to connect ur headphones to a laptop . ... "
" ... because the link I've provided on Connectivity is not so easy to find. ... "
" ... I can't imagine the connectivity being worse but apparently it has improved. ... "
" ... A little tricky to pair at first but once it's done they work great! ... "
" ... -you have to pair it separately to share data and to stream music ... -while this works with my phones playlist as well as my pandora app (my most preferred app), with spotify's personal bluetooth feature on their app, there is no way at this time to listen to music from them ... "
Price
37worth, cost, waste of money, waste, 300
+32%
-68%
" ... Waste of time and money ... "
" ... Waste of money. ... Nothing against the seller, just please do not waste your money or time on this specific product. ... "
" ... What a waste of time and money. ... "
" ... Not worth the wasted time and effort. ... "
" ... Dontwawaste your money . ... "
" ... A big waste of money get the beats instead. ... "
" ... My advice to the distributor to extend the support service otherwise this product is waste of money. ... "
" ... Sadly more expensive and simply not worth the 325 dollar price tag with poor sound quality. ... "
Charging
34charging, charger, dash, cradle, charged
+38%
-62%
" ... Could not get these to work right, then they wouldn't charge. ... "
" ... To top it all off, the right earphone is not charging properly anymore, meaning it lasts less then 20 min use. ... "
" ... Sometimes the case does not charge them because they do not stay connected inside to charge so I still need to keep a back up set of earbuds. ... "
" ... They claimed that the user put too much pressure when the headset in a charger. ... They suggested me to purchase a new charger. ... "
" ... The battery charge does not last as long as stated. ... The pieces also don't charge as well in the cradle. ... I have to remove the sleeves everytime just to sit properly and charge. ... Otherwise, only one or the other charges. ... There has to be a solution with the charging and battery issues. ... "
" ... Led will not flash, will not indicate charge. ... "
" ... Left piece kept no charge ... "
" ... I was excited to try this product when it arrived, but first I had a lot of trouble charging it. ... I first tried charging via USB in a regular outlet. ... I later tried charging them via my computer. ... Still some weird lights (one minute they would indicate charged ... the next minute they would indicate no charge). ... When they finally seemed charged, I couldn't get it to go on. ... "
Controls
33touch controls, touch, tap, pause, swipe
+39%
-61%
" ... I would rather the headphones hold a signal, just simply have a volume control and stop start playback. ... "
" ... The pause/play interface is hard to control on the right earbud ... the transparency on/off is nice on the left earbud but I accidentally turn on the activity tracking feature and it's not intuitive enough for me to figure out how to turn it off. ... "
" ... Today I could only get the right side to work, left side never kicked on. ... "
" ... Controls do not work with sweaty fingers. ... "
" ... I have to have my music turned way down to hear over it. ... "
" ... The controls are a bit finicky. ... "
" ... controls on earphones are very unresponsive. ... "
" ... I had to get help from the chat button again - it took me about 3-4 hours to get an update, reset them, etc. ... I thought it was maybe just responding too sensitively to the body control movements, etc., so I set all of those to OFF, but it still happened. ... "
Returns
30returning, returned, return policy, going back, amazon
+17%
-83%
" ... Does anyone know the secret to making them work or should I just return them? ... "
" ... Then there is no way to contact the company for a replacement. ... "
" ... I would return them if the return date had not passed. ... "
" ... This par of the review is the reason I can't give it more than two stars and why I'll be returning it. ... "
" ... I started the return process but did not return until the last moment hoping that Bragi would come thru but they did not even though they are the only makers of this product. ... "
" ... returning maybe defective? ... "
" ... I can't figure out how to report this and to make a request for a replacement one. ... "
" ... Need to return the same. ... "
Battery Life
28battery life, battery, hours, charged, 3 hours
+32%
-68%
" ... Could not get these to work right, then they wouldn't charge. ... "
" ... Battery life runs out after 2-3 hours. ... "
" ... - Battery life is lackluster ... "
" ... Battery life is terrible and Bluetooth outdoors does not work unless your smartphone is literally next to your head. ... "
" ... You can not turn it off ever when not in use and runs out of battery. ... "
" ... The battery charge does not last as long as stated. ... There has to be a solution with the charging and battery issues. ... "
" ... Left piece kept no charge ... "
" ... the next minute they would indicate no charge). ... When they finally seemed charged, I couldn't get it to go on. ... "
Call quality
26call, voice, calls, music, dash
+54%
-46%
" ... I never have a Bluetooth earphone that in a phone call the other person can hear me that good . ... "
" ... The sound quality on playback and calls is good, but you have to be nearer to your cellphone to avoid drop-outs when compared to items like Jaybird's X2 (I can wander quite a distance before there is cut-out or static). ... "
" ... I really like the audio transparency as I tend to walk around listening to music or podcasts and my wife can never tell if I'm listening or not (Should I be?) ... "
" ... Voice call reception or transmission quality: I hear pretty well people conversations and at the other end people none of my friends haven’t complain about my voice sound quality they can’t tell if I’m using my phone or the dash. ... "
" ... I love the fact that I can listen without wires and the macros built in to answer or decline calls is amazing! ... "
" ... I could hear her due to the transparency mode being activated. ... I was easily 20 feet away when I got a call. ... "
" ... Answer: works well as a stand alone device. ... "
" ... Yes, that includes your voice. ... A great example of using it: your listening to music and someone tries talking to you. ... "
For Running
24run, workout, walking, workouts, wires
+50%
-50%
" ... I have not tried swimming with these yet as these earbuds slip out of my left ear only by walking/running despite the various earjacket sizes that come with the earbuds. ... The only way I can use these without sound dropping while running/walking is with the phone in an armband. ... "
" ... Not being able to use the phone as I am used to or having to buy new accessories for running and walking is something I'm not ready to do. ... "
" ... I didn't want to return these, the idea was to have a headphone I could wear during my triathlon. ... "
" ... Also, the fit wasn't right and they fell out of my ears a few time while running. ... "
" ... They don't get loud enough and they slip out my ear when I sweat during workouts. ... "
" ... They have a bad habit of resonating running and breathing sounds through your bones, in to the ear buds. ... "
" ... I can't even get through a 10 mile run without them dying!! ... "
" ... Most ear buds fall out of my ear, especially when I workout. ... "
Water Resistance
22waterproof, water, pool, water proof, swim
+59%
-41%
" ... I workout with them and shower with them and still no problems! ... "
" ... I'm not completely sold on the waterproof aspect. ... "
" ... If you are expecting this process to be fool proof or you do not have the patience to understand what the buds need to be able to charge effectively, this will not only be a source of frustration for you, but may result in you sending them back and writing an unnecessarily angry review here (as I suspect has been the case with more than a few of the reviews I have read) ... These earbuds are waterproof and shock-resistant. ... "
" ... Love them for swimming. ... "
" ... Waterproof: Not tested yet. ... "
" ... Being fully waterproof is awesome, and has come in handy. ... "
" ... I went to the gym this morning and left my phone on the treadmill while I went to fill up my water bottle. ... "
" ... Hear rare is pretty accurate, haven't tested the water proof qualities yet. ... "
Design
21look, cool, bragi, concept, red
+71%
-29%
" ... Design is beautiful but fussy. ... "
" ... This has to be a design flaw which might be updated in the Pro version, but I'm not going to spend more money on Pro, either. ... As far as appearance, goes, I like the sleek black color and hope to get the Pro in a few years. ... The charging package is a matte black finish and also looks cool and stealthy. ... "
" ... I got the white ones because my IconXs are black. ... The Dash are sleek and futuristic, they look nice and the breathing LEDs aren't over the top. ... "
" ... Beautiful in concept, useless in practice. ... "
" ... The look and feel is nice. ... "
" ... He has the black ones and an iPhone 7 Plus as well. ... "
" ... Quality of build was beautiful ... "
" ... Here it is in a nice Pro vs. Con fashion. ... "
Software Platform
20software, app, latest, bragi, os
+40%
-60%
" ... but they were not detected by the updater. ... "
" ... 5) App only connects when it feels like it. ... "
" ... The software and process of updating is very poor. ... They software is not user friendly when it comes to getting the latest software on the headphones. ... "
" ... Cons: The software update mechanism is ridiculous, and error prone. ... "
" ... 6) Updates don't go easily. ... The software failed update on both Mac and PC. ... "
" ... wont update online as well ... "
" ... Two online tech supporters and three different methods later, still no update. ... "
" ... I'm not giving up hope, and I'm very excited to see if the new Bragi Pro hardware fulfills such an ambition and challenging product vision. ... "
Network
20signal, walk, feet, range, bluetooth signal
+30%
-70%
" ... Any movement and constant drop/interference when outdoors. ... "
" ... When I would go to another room I would lose connection, the volume doesn't go up like I would like it to do but I will give it two stars for clarity ... "
" ... 2) Signal reception. ... "
" ... Range is bloody awful. ... "
" ... It will not maintain a good quality signal when up close 12 in or less, and anything outside of that its a crap shoot but if you put it in your pants pocket expect lost signal. ... "
" ... I am 6'3" tall, and any time I put my phone in my pocket while going for a walk the signal cuts in and out. ... "
" ... The connection drops frequently even with my phone in plain sight. ... "
" ... Plagued by connection issues. ... "
Volume
19low, music, loud, hear, transparency
+21%
-79%
" ... The speakers won't work properly when the volume goes up. ... "
" ... When I would go to another room I would lose connection, the volume doesn't go up like I would like it to do but I will give it two stars for clarity ... "
" ... I have to have my music turned way down to hear over it. ... "
" ... If you are disappointed in the volume level it is very likely that you have not taken enough time to acquaint yourself with the Bragi app and system in order to understand that "safe volume" is merely an advisory and you are actually able to continue to swipe in order to bring the buds to their full output potential (this again I suspect is the cause for many ill-informed, poor reviews.) ... "
" ... There is a max volume limit, which to me seems a bit low. ... "
" ... great idea but not working right VERY poor sound not loud at all! ... "
" ... Very limited range (they don't work if my phone is in my back pocket), not particularly loud (even with volume maxed out in the app) and pretty thin sounding overall (bass is lacking). ... "
" ... First, the volume is too low, especially for the motorcycle. ... "
Apps
19software, bragi, pairing, music, dash
+53%
-47%
" ... I bought them to sync with my already established Samsung phone and gear wearable ecosystem. ... "
" ... Loaded local music to the the dash's which work fine, although I had to turn my phone Bluetooth off to get the local music to play (this could be on me but it wasn't obvious how to get the the phone connected) ... "
" ... -while this works with my phones playlist as well as my pandora app (my most preferred app), with spotify's personal bluetooth feature on their app, there is no way at this time to listen to music from them ... "
" ... The headphones are very sexy, small and light and easy to configure with the app. ... "
" ... I am using them with an Iphone 7 and the latest software update was already installed on them. ... "
" ... They accomplished this via their app, which has tons of tutorials, pictures, and diagrams. ... "
" ... Only think I would like to see impoved would be the app itself to offer my tracking options. ... "
" ... App is good . ... "
Build Quality
17charging case, case, sleeve, metal, space
+47%
-53%
" ... however this is not the case. ... "
" ... The speakers muffle and crack. ... "
" ... After 5 months of minimal usage, the pin on the R side of the battery case was wore off because of designed flaw. ... "
" ... I read the reviews, took a chance, and dropped over $200 to get these earphones. ... "
" ... -Right side is the only side that's "stand alone" meaning if you lose/break or if the battery is dead on the right side say goodbye to your Dash's. ... "
" ... Thought it was case, so I took the case off. ... "
" ... I can't recommend them if that's your primary use case. ... "
Ease of Use
16difficult, tap, setup, easy to use, controls
+63%
-38%
" ... Going back to my established narrative though, if you have a hard time navigating your smartphone or went through great pains learning how to do so when you first got it, this is probably not a good earbud set for you. ... Just register them when you get them, it really is that easy. ... "
" ... The nod/shake control on incoming calls and the touch controls are easy to use and convenient. ... "
" ... because the link I've provided on Connectivity is not so easy to find. ... "
" ... It takes a little time but the fact that they tell you what is being activated as you do it helps you navigate your way around using the dash. ... "
" ... Super smart, great interface and EZ to use. ... "
" ... The headphones are very sexy, small and light and easy to configure with the app. ... "
" ... Once you figure out how to tap each dash (the left and right headphones both have completly different functions) its incredibly simple to use. ... "
" ... They made it extremely easy for anyone to learn everything about these. ... "
Headphones
16wireless earbuds, ear buds, iconxs, earbud, ear bud
+75%
-25%
" ... etc) and all my music is stored in the earbud. ... "
" ... That said, I've found them to sound equally as good as the Samsung IconXs and even the Beats wireless earbuds I used to work out in. ... While we are on this topic I also felt it was worth mentioning that the audio pass-through feature on these buds works better than it does on the IconXs (allows you to toggle to hear ambient sound for safety a purposes . ... "
" ... This was not a major inconvenience and the ear buds are excellent. ... "
" ... Best earbuds ever!! ... "
" ... The sound is excellent and better than most wired phones/buds. ... "
" ... I heavily rely on my shure wired earbuds on the daily. ... "
" ... Best wireless ear buds on the planet. ... "
" ... Great set of completely wireless earbuds. ... "
Features
16feature, mode, update, transparency mode, fitness
+75%
-25%
" ... This is a pretty cool feature, or at least it's intended to be. ... It *could* have been a great feature, too. ... "
" ... - An update to this section of my initial review is my experience with the gesture functions. ... "
" ... I haven't used the fitness tracking features. ... "
" ... The Bragis, in comparison, had all the same features but executed each better - ... "
" ... Just got the update and excited for all the new functions! ... "
" ... These things are very small and the sheer fact of many features it currently has is almost unbelieveable. ... They really nailed it with the simplicity of the features. ... "
" ... Overall Its a very nice feature. ... "
" ... Love the concept, great features and love ok but didn't work properly. ... "
Marketplace
15bragi, thank, response, contacted, advertised
+53%
-47%
" ... Customer Service/Returns/Replacements: ... "
" ... I hope this time the Amazon’ system accepts my modification: ... "
" ... Works just as described. ... "
" ... Thank you Bragi!!! ... I don't know how to thank you. ... "
" ... Thanks to Amazon for their easy return policy. ... "
" ... I bought these last week after amazon had them on sale. ... Thank god Bragi took its time. ... "
" ... Amazon replaced them. ... "
Setup
12tech savvy, setup, website, update, troubleshooting
+42%
-58%
" ... The box included ambiguous instructions as to how to start using them. ... "
" ... Customer support gave me reset instructions, and still nothing. ... "
" ... Many earlier reviews were negative, and a lot of people hating on them and disappointed. ... "
" ... I'm fairly tech savvy and I couldn't get them to work after two hours of trying all of the troubleshooting suggestions on their website. ... "
" ... I first read the instructions, and watched all the tutorial videos online before I even received the bragi in the mail. ... to the troubleshooting forums I went! ... "
" ... Unfortunately, I was not able to get it to pair to my phone, despite carefully following the instructions. ... "
Firmware
12software, updated the firmware, latest, updates, update
+8%
-92%
" ... The software failed update on both Mac and PC. ... "
" ... Then they said to update the firmware, that didn't work either. ... "
" ... Updated to the latest software/firmware. ... "
" ... I updated the firmware before my first use. ... I can only hope more firmware updates resolve the issues soon. ... "
" ... They constantly have to be reset, iOS reloaded, firmware reloaded and it constantly just quits working in the middle of a workout. ... "
" ... If you are experiencing in problems not listed you are either doing something wrong or haven't updated the firmware/software. ... "
" ... After updating the software, they would make an initial chirp when I put them in, but nothing after that. ... "
" ... With that being said there are so many flaws I thought would have been addressed already through firmware. ... Unfortunately this IS NOT firmware fixable. ... "
Bass
10sound quality, par, music, highs, deep
+80%
-20%
" ... These things rock! ... "
" ... More bass which is nice but the overall sound seems more on par with my jaybirds if not better. ... "
" ... The bass is weak and audio very low, compared with my JBL Reflect Mini BT, which is less than half the former's price. ... "
" ... There isn't perfect clarity and vocals are a bit muffled but the bass is amazing. ... Classical sounds great as well with deep instruments and a pretty decent soundstage. ... "
" ... With deep bass and crisp highs, They are worth it if you only want to listen to music on them. ... "
" ... Other than the lack of bass, these are pretty good. ... "
" ... The sound is good, maybe a tad too much bass, but acceptable. ... "
Delivery
10arrived, delivered, since, promised, mine
+50%
-50%
" ... After taking them out of the box?!?!?! ... "
" ... I have been underwhelmed since the moment these arrived am disappointed since I chose these over several less expensive models and instead of waiting for the Here One. ... "
" ... Im hoping the name is the only thing that stinks about those when they arrive. ... "
" ... The device was terrible out of the box. ... "
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Specifications
Body
Size: 39.37 meters
Connectivity
Bluetooth: Yes
Memory
Memory: 4096 GB
Recommendations
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